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24

Customer Support

If you encounter any issues or have any questions regarding your new product, please contact our helpful 
Customer Support Team. Your satisfaction is our goal!

Customer Support

Etekcity Corporation

1202 N. Miller St., Suite A
Anaheim, CA 92806

Toll-Free:

 (855) 686-3835

Email:

 [email protected]

Support Hours

Mon–Fri, 9:00 am–5:00 pm PST/PDT

*Please have your order confirmation number ready 
before contacting Customer Support.

Summary of Contents for EM-SF3

Page 1: ...1 Questions or Concerns support etekcity com 855 686 3835 Smart Shiatsu Foot Massager Model EM SF3 User Manual ...

Page 2: ...e any questions or concerns please reach out to our helpful Customer Support Team at support etekcity com We hope you enjoy your new foot massager BECOME AN ETEKCITIZEN Get exclusive deals giveaways and product registration Better products for better living Find us at etekcity com ...

Page 3: ...lb 5 5 kg Operating Temperature 32 104 F 0 40 C Storage Temperature 14 122 F 10 50 C Bluetooth Version 5 0 Compatible Systems Android 5 1 iOS 9 2 and above Table of Contents Package Contents Specifications Important Safety Information Function Diagram Using the Massager VeSync App Setup Configuration App Operation Favorite Settings Massager Settings Maintenance Troubleshooting Warranty Information...

Page 4: ...ot in use and before putting on or taking off parts Do not operate under a blanket or pillow Overheating can occur causing fire electric shock or other injury Close supervision is necessary when your massager is used by or near children invalids or persons with disabilities Only use this appliance as directed in this manual Do not use attachments not recommended by Etekcity Do not use the massager...

Page 5: ...d area of the massager frequently to reduce the risk of blistering Do not use this massager on swollen or inflamed areas If you have any injury disease or reduced feeling in your lower legs or feet then consult a physician before using The massager is not intended for medical use or as a substitute for medical attention Do not crush the massager Do not use this massager for more than 30 minutes at...

Page 6: ...Timer Display B Bluetooth Indicator C Timer Button D Heat Button E Intensity Button F Mode Button G Power Button H Massager Housing I Detachable Foot Sleeves J AC Power Adapter Input K AC Power Adapter A B C D E F G I H J K ...

Page 7: ...st the massage air pressure level between 1 Low 2 Medium and 3 High E Tap to change the massage mode between Mode 1 2 and 3 Mode 1 The massage rollers move slower for a gentler massage Mode 2 The massage rollers move faster for a more powerful massage Mode 3 The massage rollers will start and pause regularly for a massage with more air pressure CAUTION Never stand with feet in the massager Only us...

Page 8: ...ivate and the massager will shut down Allow the massager to cool for about 40 minutes before using again Avoid using with only 1 foot unless necessary as this may shorten the life of the massager If you feel uncomfortable or feel pain while using the massager stop using immediately Consult a physician if necessary Using the Massager ...

Page 9: ...ay Store Note Due to continuing updates and improvements the VeSync app may appear slightly different In case of any differences follow the in app instructions Note For Android users you must select Allow to use VeSync 2 Open the VeSync app If you already have an account tap Log In To create a new account tap Sign Up ...

Page 10: ...10 Configuration Set up your massager with the VeSync app 1 Press to turn on the massager The massager will automatically go into Bluetooth pairing mode and will blink 2 Tap 2 ...

Page 11: ...11 3 Tap Massager and select your massager Configuration cont 3 Note Your phone s Bluetooth must be turned on to connect to the massager If prompted turn on Bluetooth in your phone settings ...

Page 12: ...nnect When the app discovers your massager tap on its name 4 Configuration cont Note Your phone s GPS Location service must be turned on to discover the massager If prompted turn on Location in your phone settings ...

Page 13: ... 5 Give your massager a unique name or use the default name Note Tap to change the massager icon You can change the name and icon at any time by going to the massager screen and tapping Configuration cont ...

Page 14: ...14 App Operation Note The massager must be plugged in before using with the app A Tap to turn the massager on or off OFF ON A ...

Page 15: ... timer Choose between 15 20 and 25 minutes C Tap to change the massage mode between Mode 1 2 and 3 D Tap to adjust the massage pressure level between 1 Low 2 Medium and 3 High E Tap to turn on or off the heating function App Operation cont B C D E ...

Page 16: ...Favorite is a shortcut to easily apply saved settings to your massager To add a Favorite tap Favorites and follow the in app instructions You can also tap in the upper right corner to save your current settings as a Favorite ...

Page 17: ...vorite settings Tap Apply to immediately use a Favorite setting Tap on a Favorite to edit it To remove a Favorite swipe left and tap Tap to collapse the list Favorite Settings cont Note You can change your settings at any time even while using a Favorite ...

Page 18: ...18 Massager Settings Tap to see Device Settings In Device Settings you can change the massager s name and icon upgrade firmware and delete the massager from your VeSync app ...

Page 19: ...ure your massager works correctly You can also delete your massager from the My Home screen in the VeSync app iOS Swipe left on the massager s name to delete Android Press and hold for 2 seconds on the massager s name to delete Massager Settings cont ...

Page 20: ...han 122 F 50 C Use a soft cotton cloth and non abrasive detergent to clean the massager Never immerse in water Keep away from heat sources and direct sunlight Do not store in extreme temperatures Storage temperature should be 14 122 F 10 50 C Note Laundering may slightly discolor the cloth cover Wash with dark colors ...

Page 21: ...but the massage functions stopped working If you have been using the massager for a long time overheat protection may have activated Turn the massager off and allow it to cool for at least 40 minutes The massage intensity is too strong or too weak Change the mode and intensity settings of the massager to match your preferences An unknown error occurred Turn off the massager and turn it back on aga...

Page 22: ... reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Increase the separation between the equipment and receiver Consult the dealer or an experi...

Page 23: ...iability for damage caused by the use of the product other than for its intended use or as instructed in the user manual Some states do not allow this exclusion or limitation of incidental or consequential losses so the foregoing disclaimer may not apply to you This warranty gives you specific legal rights and you may also have other rights which may vary from state to state ALL EXPRESSED AND IMPL...

Page 24: ...elpful Customer Support Team Your satisfaction is our goal Customer Support Etekcity Corporation 1202 N Miller St Suite A Anaheim CA 92806 Toll Free 855 686 3835 Email support etekcity com Support Hours Mon Fri 9 00 am 5 00 pm PST PDT Please have your order confirmation number ready before contacting Customer Support ...

Page 25: ...25 Connect with us Etekcity ...

Page 26: ...Building on better living v01 02 ...

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