TROUBLE SHOOTING GUIDE
P3
ISSUE
INSPECT
SOLUTIONS
The Frame / Column is not running.
Is the power cable connected
to the main power supply with
correct voltage?
Connect plug to main power
supply to make sure the
voltage is ok.
If not then try to connect
another device (ex lamp) to
check.
Make sure that all plugs are
mounted correctly in the
control box and to the
columns.
Check all connections
One or more columns/cables
are defective.
Perform resetting and run a
bit upwards. If a column will
not run upwards after
resetting, it is defective.
Look for visible damages on
cables, control box and
columns.
Damaged parts must be
exchanged - contact supplier.
The Frame / Column operates
irregularly or is tilted.
Visual observation.
Perform
Resetting
.
The Frame / Column stops and can
only run downwards.
Is the frame in highest
position?
When the frame has reached
the maximum height, it can
only run downwards.
The frame could be
overloaded.
Remove some of the load
and perform again.
The Frame / Column will only run
downwards even though the frame is
not overloaded.
Visual observation.
Perform
Resetting
.
The Frame / Column always stops at
the same position, before reaching
maximum height.
Has the system been
programmed to this specific
height?
Perform
Resetting
.
Not all Columns run when you run
the frame downwards.
The column that does not run
could be defective or the
cable connection for the
column is not ok.
Check all connections, then
Perform resetting. If a column
will not run upwards after
resetting, it is defective.