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Chapter 1: Warranty Information
As the owner of a new recreational vehicle, you are responsible for regular care and proper maintenance.
Proper maintenance will help avoid situations where the Full Two-Year Warranty will not cover items due
to neglect. Maintenance services should be performed in accordance with this manual, as well as the
corresponding manufacturers’ warranties on components included within your trailer.
Owner’s Responsibilities
1. Proper care and maintenance as outlined in this manual and the corresponding component warranty
package
2. Returning your vehicle to an authorized service center for any repairs or service that is required
3. Reviewing the information contained within this manual and all supplied component information
Full Two-Year Warranty
Manufacturing defects reported to Escape Trailer Industries within two years after original retail delivery of
your new Travel Trailer will be corrected without charge and within reasonable times. Excluded are
misuse (including lack of reasonable maintenance), minor imperfections, alterations, and owner improper
transportation, installation or hookup.
Escape Trailer Industries' suppliers often provide additional warranties on their components beyond the
Escape Trailer Industries factory bumper-to-bumper warranty.
Owner Responsibility
It is the responsibility of the owner to maintain the recreational vehicle as described in the Care and
Maintenance section of the Owner’s Manual including taking whatever preventative measures necessary
to maintain the exterior sealants of the unit and to prevent foreseeable secondary moisture or water
damage to the unit from rain, plumbing leaks, condensation and other natural accumulation of water in
the unit. Examples of secondary damage include, but are not limited to, stained upholstery, flooring or
blinds, mold formation and growth, furniture, cabinetry or floor deterioration, etc. Mold is a natural growth
given certain environmental conditions and is not covered by the terms of the Warranty.
How To Obtain Warranty Service
Your continued satisfaction with your travel trailer is of utmost importance to Escape Trailer Industries.
Please follow these steps for fast, efficient warranty service.
Warranty service requests must be made within the warranty period and should ordinarily be initiated by
Escape Trailer Industries.
1. Inspect your travel trailer thoroughly to determine exactly what service is required.
2. Contact Escape Trailer Industries by phone or email with this information.
3. If Escape Trailer Industries is not within a reasonable proximity for service, Escape Trailer Industries
will work with a reputable service center near the customer.
Summary of Contents for Escape 2014
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