18
OPERATION IN CASE OF EMERGENCY
In the event of an emergency you should:
• Switch off all controls.
• Switch the washing machine off at the power point or at the fuse box.
• Call the Residentia Support Team on 1300 11 HELP (4357).
Some minor faults can be fixed by referring to the instructions given in the Troubleshooting section
below. There is also a self-help section online at https://support.residentiagroup.com.au/
DESCRIPTION
INSPECTION ITEMS
No washing
• If the power is off or the fuse is burned out.
• If the power supply voltage is too low.
• If the water amount reaches to the required water level.
(The washer will not work if the water amount does not reach the required
water level)
• If it is set to "Delay" washing mode. (It will only start to work until the
reservation time reached)
No water flows in
• If the power is off or the fuse is burned out.
• If the water supply is cut off or the water pressure too low.
• If the inlet hose is properly connected and the water tap is opened.
• If the filtering screen of inlet valve is blocked by dirt.
• If the coil of inlet valve is damaged. (The slight electromagnetic sound is normal
phenomenon when the inlet valve is switched on)
• If the "Start / Pause" button is pressed after the power switch is pressed.
Abnormal draining
• If the water drain hose is placed very high.
• If the end of water drain hose is sealed in pond.
• If the internal rubber ring of drain valve is blocked by dirt.
Abnormal spin
• If the door lid is closed.
• If all clothing piled largely at one side of barrel or the clothing is
excessively placed.
• If the washer is not placed in stable condition or it is placed in inclination state.
(The ground is not flat).
• If the motor belt is loosened.
Troubleshooting
