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SPR1100 Handbook
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Looking After The Unit
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Preventive Maintenance
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Services
Maintenance and Support Services
Introduction
Ericsson is a leader in the design, integration and implementation of digital broadcasting
products and systems. It has a large team dedicated to keeping our customers on air 24
hours a day, 365 days a year.
With regional offices worldwide, and ultra-modern specialist service facilities in the US, UK,
and Asia, Ericsson covers the world. There is a customer service centre open round the
clock, every day of the year.
Years of design and support experience enable Ericsson to offer a range of service options
that will meet your needs at a price that makes sense.
Warranty
All Ericsson Products and Systems are designed and built to the highest standards and are
covered under a comprehensive 12 month warranty.
Levels of Continuing Ericsson Service Support
For standalone equipment, then Ericsson’s BASIC Essential support is the value for money
choice for you. BASIC provides you with year-by-year Service long after the warranty has
expired.
For systems support you can choose either Gold Business Critical support or Silver Business
Advantage. These packages are designed to save you costs and protect your income
through enlisting the help of Ericsson support specialists.
Call Ericsson Sales for more details.
© Ericsson AB 2011. All rights reserved
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