Service Facilities
20
MD110 OPI 3213
User Guide
Calls can also be put on hold using the MON key. This method
allows the operator to listen to the party that was put on hold.
The call is not time supervised and does not recall.
Press to put the call on hold
The MON lamp lights and flashes slowly and MON appears
on the display.
The call is connected to one side of the console. The console
is cleared and a one way listening path is established to allow
you to monitor the party that is put on hold.
Press to retrieve the call on hold
The display shows that the party is an extension.
The display shows that the party is an external line.
MON
MON
EXT
222
RCL 15 <-
TRK line data RCL
<-
ON HOLD
(continued)
To put on hold using the MON key
When you receive a call for an extension that needs to be
announced before extending follow this procedure:
Dial the extension number
The display shows this information.
Press
When the called party answers.
Announce the call.
Press
Speech connection with the caller and extension (Three-party
connection).
Press one of the keys to extend the call
The call is extended and the console is cleared.
ANNOUNCING
The extension is free
222
FRE 15
EXT
<-
->
SPE>
222
ANS 15
EXT
<SPE>
or
RCL
OPR
TRK
or
->
