Service Facilities
26
MD110 OPI 3213
User Guide
A serial call allows a caller to speak to several extension with-
in the exchange without having to call back. After each con-
versation is terminated the caller is redirected to the console.
The operator dials the next extension and puts the call
through.
Note: If you need to be absent marked after a serial call has been
ordered, the function ‘diversion of recall’ must be activated, see next
page.
Instruct the caller to hold the line after each terminated con-
versation.
When the incoming call requests a serial call:
Press
Dial the extension number
Proceed as in “Extending”.
Each time a conversation is terminated the caller is recalled
to the console. The extension number of the call that has ter-
minated is shown on the display.
Press to answer
Ask the caller which extension they require next.
Dial the next number and extend
When the last conversation is completed.
Press
You are connected to the caller.
Press
Serial call function is cancelled.
Press
The call is disconnected and the console is cleared.
SERIAL CALLS
SER 222
SER
SER
RCL
RCL
SER
<CLR
SER 223
