60
> For directory assistance in another area, enter
1
, the
area
code
, and
555-1212
. Press
F
. After receiving the
number, stay on the line to be connected to that number.
Applicable usage charges apply.
> To charge a call to your credit card, enter
0
and
press
F
– or enter
0
plus the number you are
calling and press
F
.
Other Ways To Contact Omnipoint.
To send a fax to Omnipoint, dial:
1-888-OCI-5171
(1-888-624-5171)
To visit the Omnipoint site on the Internet, our address is:
http://www.omnipoint.com
You can also write to us at:
OMNIPOINT
Customer Care Center
P.O. Box 21990
Lehigh Valley, PA 18002-1990
59
GETTING ASSISTANCE
Omnipoint Customer Care is always available to serve you –
24 hours a day, 7 days a week.
Here’s our number again:
1-888-OMNI-611
. If you’re using your
handset, all you have to do is dial
611
.
All calls to Omnipoint Customer Care are made at no charge to your
account.
Customer Care can help you with many things:
> Providing information on Omnipoint feature packages,
pricing, and special Omnipoint features.
> Making changes in your Omnipoint feature package.
> Answering questions about your Omnipoint monthly
statement.
> Giving assistance if your handset is lost or stolen.
> Finding an Authorized Service Center for your handset, battery,
or battery charger.
Other numbers you can call:
> In an emergency, enter
911
and press
F
.
> For local directory assistance, enter
411
and press
F
. After receiving the number, stay on the line to be
connected to that number. Applicable usage charges apply.