950-109 rev A
ergonomic products • 198 Airport Rd • Fall River, MA 02720 • 866-374-6487
PAGE 25
Safe-T-Shield™ VacTrac
Model T2B1
13 – WARRANTY INFORMATION
Ergonomic Products offers the following warranty on our products:
• 5-year limited warranty on all Corian® surfaces*
• 3-year warranty on all RapidCarts®**
• 5-year warranty on all EP 3 Series® Patient Chairs***
• 3-year warranty on all Workstations®
• 3-year warranty on all EP Lighting****
• 1-year warranty on all cabinetry, laminates and components
• 1-year warranty on all storage tubs and bins
• 3rd party components carry the original manufacturer’s warranty:
– 1-year warranty on scalers
– 1-year warranty on cure lights
– 1-year warranty on Ultraleather upholstery
– 1-year warranty on BienAir Electric Motors
* Limited to manufacturer’s defects only
** Excludes powder-coated RapidCarts® tops (1 year warranty)
*** Excludes upholstery (1 year warranty)
**** Excludes bulbs
Discontinued parts or components cannot be serviced once the warranty has expired. Additional 3rd-party
sources may be available.
We promise to offer you prompt, inexpensive repairs. Products under warranty will be fixed as quickly as
possible and service will be done on-site if possible. If a product must be returned to our technical center, it will
be returned to you without additional shipping charges. If the time needed to repair it will affect your practice
schedule, we will try to provide a loaner so as to not interrupt your service to your patients. In an emergency, our
Doctor Delivery Power Channels® will ship overnight.
Should your office damage equipment, due to improper use or inadequate installation or maintenance, we’ll still
make sure to fix your problem promptly. The warranty will not apply. There is no warranty for fabric damaged by
infection control products.
We promise to keep working to inspire you with our products and services. We want to hear from you and help
you to continue to improve your practice.
Sincerely,
The Staff at Ergonomic Products, Inc.
1-866-ERGO-4-US
