-
10
-
Troubleshooting
Ensure that all cables are well seated. Check
that keyboard/mouse cables are not swapped.
Label and bundle the cables for each computer
to avoid confusion when connected to the KVM
Switch.
Symptom Causes Solutions
Keyboard or
mouse does not
work
Improper power-up
sequence.
Keyboard or
mouse not properly
initialized.
Press and hold down the
push button for 3
seconds, the KVM Switch
will re-initialize the
keyboard and mouse.
If problem persists,
unplug the keyboard or
mouse, wait for few
seconds then plug it back.
Keyboard error
on boot
Loose keyboard
connection.
Make sure keyboard
cables are well seated.
Keyboard
strokes shifted
The computer was
in shifted state
when last switched
Press both SHIFT keys.
Auto Scan does
not switch PC
automatically
and KVM
Switch beeps
All PCs are off or
only one PC is
turned on. Scan
mode works for
power-on
computers only.
Turn computers on.
Press left
Ctrl
key twice
to abort Auto Scan mode.
-
11
-
The
↑
and
↓
keys do not
work in Manual
Scan
All PCs are off or
only one PC is
turned on. Scan
mode works for
power-on
computers only.
Turn computers on.
Press any other key to
abort Manual Scan mode.
The KVM
Switch fails to
function
occasionally.
Computers do not
supply enough
power.
Add a power adapter with
minimum of DC 9V
500mA output rating to
the SPARE power jack.
Computer can
not use serial
mouse
Loose mouse
adapter
Incorrect mouse
adapter.
Secure the mouse
adapter to computer’s
COM port.
Use only the mouse
adapter comes with the
SW0202C.
Not functional
in cascade
configuration.
In master/slave
configuration, the
master unit must
have equal or more
PC ports than that
of slaves. If
SW0202C is a
slave, its master
can be
SW0202C,
SW0403C, SW0404C,
SW0802C, SW0803C,
SW0804C, SW1602C,
SW1603C
SW0202C can be a slave
of SW0202C, SW0403C,
SW0404C, SW0802C,
SW0803C, SW0804C,
SW1602C and SW1603C.
If SW0202C is a master,
only SW0202C can be its
slave.
