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Epygi QuadroCS SW-Version, Installation Manual

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Epygi QuadroCS SW-Version Installation Manual Download Page 26

Quadro Manual I: Installation Guide 

Step 3: Registering on the Epygi's Technical Support 

 

 

Step 3: Registering on Epygi’s Technical Sup-
port 

It is recommended that you register your Quadro on the Epygi Technical Support web 
page. Registration will give you access to the Technical Support Database. There, you can 
send requests concerning technical problems as well as refer to the frequently asked ques-
tions. In addition, the technical support page allows users to download new firmware, 
manuals and other information. You can access the support section only if you are regis-
tered. Additionally, registration at Epygi’s Technical Support web page gives you the user-
name and password to login to the Epygi SIP Server. 

To register, you need to know the serial number of your Quadro, which you will find on 
Quadro’s bottom label and its purchase date. Next, open the Epygi home page 
(

www.epygi.com

), select Support and click on Registration Form. The online registration 

page will appear: 

 

QuadroCS (SW Version 3.1.x) 

25 

Summary of Contents for QuadroCS SW-Version

Page 1: ......

Page 2: ...ight to revise or update its products pricing software or documentation without obligation to notify any individual or entity Please direct all inquiries to Epygi Technologies Ltd Two Legacy Town Center 6900 North Dallas Parkway Suite 850 Plano Texas 75024 Notice to Users This Installation Guide in whole or in part may not be reproduced translated or reduced to any machine readable form without pr...

Page 3: ... outage the Quadro SIP Service will automatically be disabled User understands that in the event of a power or network outage the Quadro SIP Service will not support 911 emergency services and further that such services will only be available via the user s regular telephone line not connected to the Quadro User further acknowledges that any interruption in the supply or delivery of electricity or...

Page 4: ...ard 18 Step 2 3 Internet Configuration Wizard 19 Uplink Configuration 20 WAN IP Configuration PPP Settings 21 22 WAN Interface Configuration 22 DNS Settings 23 Finishing the Internet Configuration Wizard 24 Step 2 4 Firewall Configuration 25 Step 3 Registering on Epygi s Technical Support 27 Step 4 Registering a Conference on Epygi s SIP Server 29 Step 5 Configuring a Conference on the QuadroCS 33...

Page 5: ...ion Guide ex plains basic networking configurations For more complex network environments please refer to the QuadroCS Administrator s Manual Step 3 Registering on Epygi s Technical Support Before a QuadroCS conference can be registered on the Epygi SIP server you must be registered with Epygi Technical Support This section shows you how to gain ac cess to the Epygi Technical Support Center and th...

Page 6: ...uadro LAN port One PC with a 10Mbps or a 10 100 Mbit s Ethernet card or adapter installed et Explorer 5 5 or higher or Netscape Navigator 4 7 or higher are recommended the QuadroCS is to be connected to a hub or switch a crossover cable may e required TCP IP network protocol installed on each PC For optimal results Intern Please Note The QuadroCS is shipped with one straight RJ 45 CAT 5 cable If t...

Page 7: ...enables connectivity of USB flash memory providing additional stor age space for recorded conferences Refer to the Administrator Manual for supported devices 5 The Reset button may be used in two ways 1 to initiate a normal reset 2 or a fac tory reset A normal reset is executed by pressing the Reset button with a paper clip for an instant Pressing the reset button and holding it down for 7 seconds...

Page 8: ...terface on link ok off no link flickering traffic on the link 5 WAN green Status of the WAN interface on link ok off no link flickering traffic on the link 6 green 7 not used 8 green not used LED Indication during a firmware update A firmware update is indicated by the red Fault and yellow Info LED Both will blink si multaneously for about five minutes while the firmware is updated The QuadroCS wi...

Page 9: ...side There are two ways of assigning an IP address statically or dynamically The Quadro CS can be configured with a static IP address on the WAN interface You also can use a DHCP server assigned IP address on the WAN side Please Note A DHCP client is a piece of software that requests an IP address from a DHCP server A DHCP server assigns on request a unique IP address to a device The Quadro like m...

Page 10: ...d will get an IP address from the router By default the Quadro acts as a DHCP client on the WAN port Please Note Since Quadro uses STUN by default it will work with most basic routers without any further configuration Please Note Initially the Admin PC must be connected to the QuadroCS s LAN port to ac cess Web Management of the QuadroCS Later this PC can be moved to the router s LAN The QuadroCS ...

Page 11: ... straight CAT 5 cable with an RJ 45 connec tor to the LAN socket of the Quadro If a hub or switch is connected between the QuadroCS and your PC us e a crossover cable from the LAN interface of the QuadroCS to the hub switch Connect the WAN port of the QuadroCS to the Internet service Connect the power adapter to the POWER port on the QuadroCS s rear panel and plug the power adapter into a power ou...

Page 12: ...f crossover ca bles from the QuadroCS Refer to the first Appendix for instructions on how to set up a PC for DHCP operation Check the LEDs The green Busy LED must glow continuously The green LAN and WAN LEDs will blink when cabl powered up If the green LAN and WAN LEDs do not blink verify cabling and ensure that all devices are powered up Please Note CAT 5 cables can be faulty without visual indic...

Page 13: ...e for the QuadroCS Regional Settings it is important that you properly configure your country and is static IP or DHCP you will need to know whether DHCP is of the default gateway and the IP address of the Domain e QuadroCS s firewall to make it easily accessible for management s LAN port log in and complete e Basic Configuration as described in step 2 1 and 2 2 time zone settings WAN IP Settings ...

Page 14: ...ess field The Login page of the QuadroCS will be displayed see picture below Fig I 7 Login page Enter admin as the Username and 19 as the Password to log in as the administrator Once u log in you will enter into the QuadroCS Conference Server Menu yo Please Note If you enter a wrong password and or username five times the device will be unavailable for login for five minutes Fig I 8 Conference Ser...

Page 15: ...e to the party administrating the Quadro System Configuration The first page of System Configuration Wizard shows all items to be configured Click the Next button to start Enter into the Host Name field the unique name top right corner un der Epygi logo for the Quadro device For a basic configuration the LAN IP address does not need to be changed but if you must change it for example to integrate ...

Page 16: ...ess Range Make sure your connected LAN devices belong to the same network as the LAN port of your Quadro Please Note Make sure there is only one DHCP server on the LAN otherwise unpredict able network behavior can occur Fig I 10 DHCP Settings for the LAN Interface page Click on Next to display the Regional Settings page Regional Settings If your Quadro is located outside of the United States it is...

Page 17: ...st pick the closest in your timezone The Quadro obtains the correct time automatically over the Internet from a time server If you are not located in the US Central standard time zone you will need to change the Timezone to your region Click on Next to display the Summary Page Finishing the System Configuration Wizard Fig I 12 System Configuration Wizard finishing page Click on Finish to complete ...

Page 18: ...revious configuration and reboot Please Note If you do not use DHCP for your LAN and you have changed your LAN set tings make sure that the IP address of the PC connected to Quadro is still within the speci fied IP address range otherwise your PC may not establish a connection to Quadro If you changed the network configuration of the LAN restart your LAN connection to re ceive a new IP address fro...

Page 19: ...rnet service provider Bandwidth how much is available upstream and downstream WAN IP Configuration is DHCP supported If yes no more information is needed If DHCP is not supported the following data is needed the WAN IP address the sub net mask the IP address of the standard gateway and the IP address of the Domain Name Server DNS MAC address needed when the ISP requires a specific MAC address for ...

Page 20: ...Bandwidth PPPoE Point to Point over Ethernet and Ethernet Use Ethernet for DHCP or static ge If PPPoE is the elected WAN Interface Protocol the next page will be PPP Settings w The bandwidth provided by your ISP must be specified for both Upstream and Down stream fields The default entry in both fields is 10000 the maximum bandwidth of the 10 MB uplink module For basic DSL and cable modem ser valu...

Page 21: ...matically by the ISP This is common with cable modem and DSL service Assign Manually requires the administrator to enter the external IP Address the cor responding Subnet Mask and the IP address of the Standard Gateway This is common when you have a static IP address with your ISP Fig I 17 WAN IP Configuration page Click on Next to display the WAN Interface Configuration page QuadroCS SW Version 3...

Page 22: ...net every station of the connected LAN has to connect to Quadro first Always connected Quadro stays in the always connected mode This will allow Quadro always remain online in the network The IP Address Assignment field is used to specify the external IP address given to the Quadro Usually it is a dynamic address but in some cases you may be given a static IP address If your ISP assigns a dynamic ...

Page 23: ...ed field If a specific MAC address is not required leave the default selection This device selected Fig I 19 WAN Interface Configuration page Use the MTU drop down list to select the maximum packet size on the Ethernet in bytes Click Next to display the DNS Settings page DNS Settings For DNS the selection is set to Dynamically by Provider When using a static IP address fixed values must be entered...

Page 24: ...ry page of the Internet Configuration Wizard Finishing the Internet Configuration Wizard Fig I 21 Internet Configuration Wizard Summary page Click the Finish button to complete the Internet Configuration Wizard The Quadro will then stop internal functions and apply the changes made in the Wizard After this is complete the Quadro will display the Confirm Settings page requesting confirmation of the...

Page 25: ...rly configured now and you can start generating the first conference If this conference will be registered on a SIP server you have to do that first as you will need the SIP Registration information to generate a conference on the QuadroCS As a default there is one conference that is pre configured on the QuadroCS and the Epygi SIP server to register automatically If you want to use the Epygi SIP ...

Page 26: ...tions In addition the technical support page allows users to download new firmware manuals and other information You can access the support section only if you are regis tered Additionally registration at Epygi s Technical Support web page gives you the user name and password to login to the Epygi SIP Server To register you need to know the serial number of your Quadro which you will find on Quadr...

Page 27: ...the SIP server Please Note In some cases the QuadroCS units will be shipped pre configured from the factory with the Support login and pass word already set up In this case an information sheet is included in the packaged contents indicating the username password to access Epygi s online Support and the Epygi SIP Server Fig I 23 Online Registration page QuadroCS SW Version 3 1 x 26 ...

Page 28: ...e now welcomes you and allows you to Subscribe a New Extension Fig I 25 SIP Services welcome page The Epygi SIP Server handles conferences like a special extension So Selecting Sub scribe a New Extension leads you to a page where you can enter the conference informa tion as shown below The Extension No is the eight digit SIP number assigned to your conference The first five are fixed by the SIP Se...

Page 29: ...r Save will store the entered information and conclude the basic SIP registration The follow ing page will be displayed Fig I 27 SIP Services Your Extension page This table shows unreg in the Stat column This entry will change to reg as soon as the needed settings for the conference in the QuadroCS are complete and the conference suc cessfully registers on the SIP Server Now that the SIP server kn...

Page 30: ...ck Add to open the Conference Wizard to guide you through the basic settings needed to generate a new conference The first page of the Conference Wizard displays Conference Attendant Create page 3 Choose Conference from the Type drop down list 4 Press Next to move forward to the second page of the Conference Wizard The second page of the Conference Wizard displays Conference Attendant Create page ...

Page 31: ...ator can dial codes during the active conference as well as access conference specific GUI pages to control the conference view change conference properties activate deactivate it start stop resume record view conference statistics Participant Password can be entered to require a password for participant access to the conference It has to be entered twice for confirmation The password entered here...

Page 32: ...stration Settings page 7 Fill in the following information on this page Registration User Name text field requires a user name for conference registration on the SIP server The registration user name needs to be unique on the SIP server and is used to reach the conference over the SIP network Registration Password is the password for the registration on the SIP server It must be confirmed in the C...

Page 33: ...cate an existing conference using its common settings like participants scheduling options SIP registration settings and other configuration set tings To do so select a corresponding conference from the table and press Duplicate functional button Configuration Wizard will start where common settings of the original conference will be already set up QuadroCS SW Version 3 1 x 32 ...

Page 34: ...eck the cable connections Follow the instructions below to install TCP IP and enable DHCP functionality TCP IP and DHCP under Windows 2000 Windows XP Windows 2000 and Windows XP PCs with Ethernet cards or adapters normally are config ured with a TCP IP network connection by default Nothing additional needs to be installed To enable the DHCP functionality you may have to modify the properties of TC...

Page 35: ...ur Network window Select the Con figuration tab 3 Click Add 4 Double click on Protocol 5 Highlight Microsoft under the list of manufacturers 6 Find and double click on TCP IP in the list to the right 7 The Network window will appear with the TCP IP protocol now listed 8 Highlight TCP IP and click on Properties 9 Select Getting IP address automatically to enable the DHCP functionality 10 Click OK 1...

Page 36: ...om the User Right Management page toolbar The Change Password page will be displayed Fig I 32 Change Password page Enter the Old Password 19 and the New Password in both the New Password and Confirm New Password fields Please note that only numeric digits may be entered here Leave Store password in persistent area Factory reset save disabled Write down the password somewhere and keep it in a secur...

Page 37: ...he Connections QuadroCS SW Version 3 1 x 36 C Co op py yr ri ig gh ht t 2 20 00 03 3 2 20 00 06 6 E Ep py yg gi i T Te ec ch hn no ol lo og gi ie es s L Lt td d A Al ll l r ri ig gh ht ts s r re es se er rv ve ed d Q QI IG G Q QU UA AD DR RO O 0 03 3 0 04 4 ...

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