Epson WorkForce Pro WF-R5690DTWF User Manual Download Page 175 | Manualshive

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Faxes Are Sent at the Wrong Size

❏

When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
Select your original size on the control panel.

❏

Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.

Related Information

&

“Fax Mode” on page 26

&

“Placing Originals” on page 48

&

“Cleaning the Scanner Glass” on page 132

Received Fax Quality Is Poor

❏

Enable the

ECM

setting on the control panel.

❏

Contact the sender and ask them to send using a higher quality mode.

❏

Reprint the received fax. Select

Job History

from

Status Menu

to reprint the fax.

Related Information

&

“Fax Settings” on page 33

&

“Checking the Fax Job History” on page 112

Received Faxes Are Not Printed

❏

If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.

❏

If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed.
Check the

Fax Output

setting.

Related Information

&

“Checking the Printer Status” on page 148

&

“Removing Jammed Paper” on page 154

&

“Saving Received Faxes in the Inbox” on page 105

Other Faxing Problems

Cannot Make Calls on the Connected Telephone

Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.

Related Information

&

“Connecting Your Phone Device to the Printer” on page 93

User's Guide

Solving Problems

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Summary of Contents for WorkForce Pro WF-R5690DTWF

Page 1: ...User s Guide NPD5119 05 EN ...

Page 2: ...urred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of an...

Page 3: ...e iPod touch and iTunes are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc Apple Chancery Chicago Geneva Hoefler Text Monaco and New York are trademarks or registered trademarks of Apple Inc Google Cloud Print Chrome Chrome OS and Android are trademarks of Google Inc Monotype is a trademark of Monotype Imaging Inc regist...

Page 4: ...ULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE ...

Page 5: ...rk of Intel Corporation General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks User s Guide Trademarks 5 ...

Page 6: ...39 Available Paper and Capacities 40 List of Paper Types 42 Loading Paper in the Paper Cassette 43 Loading Paper in the Rear Paper Feed 45 Placing Originals Available Originals for the ADF 48 Placing Originals on the ADF 48 Placing Originals on the Scanner Glass 50 Managing Contacts Registering Contacts 52 Registering Grouped Contacts 52 Registration and Backup of Contacts Using a Computer 53 Prin...

Page 7: ...intenance Box Windows 113 Checking the Status of the Remaining Ink and the Maintenance Box Mac OS X 113 Ink Supply Unit Codes 114 Ink Supply Unit Handling Precautions 114 Replacing Ink Supply Units 116 Maintenance Box Code 119 Maintenance Box Handling Precautions 120 Replacing a Maintenance Box 120 Temporarily Printing with Black Ink 121 Temporarily Printing with Black Ink Windows 122 Temporarily ...

Page 8: ...ow 166 PostScript Printer Driver Problems 167 Printer Does Not Print While Using PostScript Printer Driver 167 Printer Does Not Print Correctly While Using PostScript Printer Driver 167 Print Quality Is Poor While Using PostScript Printer Driver 167 Printing Is Too Slow While Using PostScript Printer Driver 167 Cannot Start Scanning 167 Scanned Image Problems 168 Scan Quality Is Poor 168 Character...

Page 9: ...182 Environmental Specifications 183 System Requirements 183 Font Information 184 Available Fonts for PostScript 184 Available Fonts for PCL 5 Bitstream 185 Available Fonts for PCL 6 Bitstream 187 Available Fonts for PCL URW 188 List of Symbol Sets 190 Regulatory Information 198 Standards and Approvals 198 Restrictions on Copying 199 Transporting the Printer 199 Accessing an External USB Device Fr...

Page 10: ...er replacing ink supply units maintenance and solving problems Network Guide PDF manual Provides information on network settings and solving problems when using the printer on a network Administrator s Guide PDF manual Provides network administrators with information on management and printer settings As well as the manuals above check the various types of help information available from the print...

Page 11: ...er 2003 refer to the following operating systems Additionally Windows is used to refer to all versions Microsoft Windows 8 1 operating system Microsoft Windows 8 operating system Microsoft Windows 7 operating system Microsoft Windows Vista operating system Microsoft Windows XP operating system Microsoft Windows XP Professional x64 Edition operating system Microsoft Windows Server 2012 R2 operating...

Page 12: ...at are not covered by the operating instructions Place the printer near a wall outlet where the plug can be easily unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on the printer and not to handle the printer with wet hands Keep the printer at l...

Page 13: ...cts on top of the power supply cords and do not allow the power supply cords to be stepped on or run over Be particularly careful to keep all the power supply cords straight at the ends and the points where they enter and leave the transformer If you use an extension cord with the printer make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord...

Page 14: ... directions on the medical equipment Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms and could lead to accidents due to malfunction When using this printer near automatically controlled devices follow all posted warnings and directions on these devices Advisories and Warnings for Using the Touchscreen The ...

Page 15: ...password contact Epson support 1 Enter Setup from the home screen 2 Select Admin Settings Admin Password 3 Select Register and then enter a password 4 Enter the password again 5 Select Lock Setting and then enable it Unlocking the Printer Settings 1 Enter Setup from the home screen 2 Select Admin Settings 3 Enter the administrator s password 4 Select Lock Setting and then disable it User Feature R...

Page 16: ...inistrator s Guide for more details After configuring settings on the computer enable the user restriction feature on the printer Select Setup System Administration Security Settings Access Control from the home screen and then enable it User s Guide Administrator Settings 16 ...

Page 17: ...eds originals straight into the printer Slide to the edge of the originals C ADF input tray Feeds originals automatically D ADF output tray Holds originals ejected from the ADF E Ink cases Insert the ink supply units F Paper cassette 1 Paper cassette 2 Loads paper G Paper cassette cover Attach to paper cassette 2 User s Guide Printer Basics 17 ...

Page 18: ... paper C Feeder guard Prevents foreign substance from entering the printer Usually keep this guard closed D Rear paper feed Loads paper E Output tray Holds the ejected paper F Edge guides Feeds the paper straight into the printer Slide to the edges of the paper G Paper cassette Loads paper User s Guide Printer Basics 18 ...

Page 19: ...l Operates the printer D External interface USB port Connects memory devices E Print head Fires ink F Front cover Open when removing jammed paper inside the printer A Rear cover Open when replacing the maintenance box or removing jammed paper B AC inlet Connects the power cord User s Guide Printer Basics 19 ...

Page 20: ...ton again to restart a paused job D Returns the current settings to their previous status E Stops the current operation F Displays menus and messages Touch the LCD screen to select a menu and scroll by swiping G Returns to the previous screen H Displays the Status Menu You can check the printer s status and job history The error light on the left flashes or turns on when an error occurs The data l...

Page 21: ...at have not yet been read printed or saved are stored in the product s memory Turns on while the printer is receiving or sending faxes Indicates fax memory usage Indicates that the fax memory is full Indicates the number of unprocessed or unread received faxes This icon is displayed on the fax mode icon When the number of faxes exceeds 10 the icon changes to 10 For more details see the section tha...

Page 22: ... of Unprocessed Received Faxes on page 111 Memory Full Error Occurs on page 174 Icons Displayed on the Software Keyboard of the LCD Screen You can enter characters and symbols by using the software keyboard screen when you register a contact make network settings and so on The following icons are displayed on the software keyboard screen Note Available icons vary depending on the setting item Swit...

Page 23: ...e of A4 size paper Document Size Select the size of your original Zoom Enlarges or reduces the original Select Auto Fit Page to fit to the paper size of the selected paper source Paper Source Select the paper source that you want to use Feeds paper automatically using the Paper Setup settings made when you loaded the paper Select the paper size and paper type you loaded when Rear Paper Feed is sel...

Page 24: ...onochrome scanning is available Menu Email Settings Subject Enter a subject for the email Filename Prefix Enter a prefix for the name of the file to be sent Basic Settings See the list of menus in Settings Scan Report Prints a history that shows when and to which email address scanned files have been sent Network Folder FTP Menu Settings and Explanations Contacts Select a folder in which to save t...

Page 25: ... of menus in Settings Document Capture Pro This menu has no setting item Computer WSD This menu has no setting item Settings Note Available menus vary depending on the destination type such as email or folder and the format in which scanned images are saved Menu Settings and Explanations Resolution Select the scanning resolution Scan Area Select the scan area Auto Cropping Crops the white space ar...

Page 26: ...screen Menu Settings and Explanations Fax Send Settings Resolution Select the resolution of the outgoing fax Select Photo for originals that contain both text and photo images Density Set the density of the outgoing fax Document Size Glass Select the size and orientation of the original you placed on the scanner glass ADF 2 Sided When sending a monochrome fax both sides of the original placed in t...

Page 27: ...Many Pages of a Monochrome Document Direct Send on page 101 Sending a Fax Preferentially Priority Send on page 101 Sending Different Size Documents Using ADF Continuous Scan from ADF on page 102 Sending Faxes at a Specified Time Send Fax Later on page 100 Receiving Faxes by Polling Polling Receive on page 104 Sending Faxes on Demand Polling Send on page 101 Storing a Fax Without Specifying a Recip...

Page 28: ... a file First Page on Top Prints from the last page of a file Image Adjustments Enhance Select the image correction method On Enhances the image automatically by using Epson s unique image analysis and image processing technology P I M Adjusts the image by using your camera s PRINT Image Matching or Exif Print information Fix Red Eye Fixes red eye in photos Corrections are not applied to the origi...

Page 29: ...al rollers or a paper feed problem has occurred Paper Setup Select the paper size and paper type you loaded in the paper source Print Status Sheet Configuration Status Sheet Prints an information sheet showing the current printer status and settings Supply Status Sheet Prints an information sheet showing the status of consumables Usage History Sheet Prints an information sheet showing the usage hi...

Page 30: ... brightness of the LCD screen Sound Adjust the volume and select the type of audio Sleep Timer Select the time period before the printer enters sleep mode energy saving mode when no operations are performed The LCD screen turns black when the set time passes Power Off Timer You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Please co...

Page 31: ...ect com http www epsonconnect eu Europe only Google Cloud Print Services Copy Settings The settings made in the User Default Settings are displayed as the default settings in each mode For details on the setting items see the list of menus for each mode Scan Settings Fax Settings See the list of menus in Fax Settings Universal Print Settings These print settings are applied when printing from an e...

Page 32: ...the data for a PostScript printer driver and a PCL printer driver that is saved in the printer s memory Restore Default Settings Resets the selected settings to their defaults Related Information Copy Mode on page 23 Scan Mode on page 24 Fax Settings on page 33 PDL Print Configuration on page 36 Printer Settings Select Setup System Administration Printer Settings from the home screen Menu Settings...

Page 33: ...les a memory device inserted in the printer If this feature is disabled the printer does not recognize the inserted memory device File Sharing Select whether to give write access to the memory device from a USB connected computer or from a network connected computer PC Connection via USB Enables the printer which is connected to the computer over a USB connection If this feature is disabled the co...

Page 34: ...ter the Time to Stop and Time to Restart to stop printing documents received during the specified time period and save them in the memory instead When the printer is running low on memory this feature may not be available You can check and print documents received during that time from the Status Menu This feature can be used for noise prevention at night or to prevent confidential documents from ...

Page 35: ...r on outgoing faxes You can enter up to 40 characters for your name and up to 20 digits for your fax number Security Settings Direct Dialing Restrictions Enable this to prevent fax numbers from being entered manually allowing the operator to select recipients only from the contacts list or sent history Select Enter Twice to require the operator to enter the fax number again when a number is entere...

Page 36: ...tings Paper Size Select the paper size Paper Type Select the paper type Orientation Select the printing direction Quality Select the print quality Ink Save Mode Conserves ink by reducing the print density Print Order Last Page on Top Prints from the first page of a file First Page on Top Prints from the last page of a file Number of Copies Set the number of copies Binding Margin Select the binding...

Page 37: ... the Form value based on the stored VMI CR Function Select the line feed command when printing with a driver from a specific operating system LF Function Paper Source Assign Set the assignment for the paper source select command When 4 is selected the commands are set as compatible with the HP LaserJet 4 When 4K is selected the commands are set as compatible with the HP LaserJet 4000 5000 and 8000...

Page 38: ...ectly and the contacts in the LDAP address list and settings Menu Description Menu Displays the details of registered presets and allows you to change their names edit and delete Status Menu Press the button on the control panel Menu Description Printer Information Displays the status of the consumables and any errors that have occurred in the printer Select the error from the list to display the ...

Page 39: ...p too thick too thin or paper that has stickers stuck to it Using these types of paper causes paper jams and smears on the printout Fan and align the edges of the envelopes before loading When the stacked envelopes are puffed up with air press them down to flatten them before loading Do not use envelopes that are curled or folded Using these envelopes causes paper jams and smears on the printout D...

Page 40: ...4 10 15 cm 4 6 in 20 2 Epson Photo Paper Glossy A4 13 18 cm 5 7 in 10 15 cm 4 6 in 20 2 Epson Matte Paper Heavyweight A4 20 Epson Photo Quality Ink Jet Paper A4 80 1 Only use the rear paper feed to print 2 sided print jobs manually You can load up to 20 sheets for paper with one side already printed 2 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has une...

Page 41: ... Manual 1 2 A6 Executive 80 Manual 2 User Defined mm 182 257 to 215 9 297 80 Auto Manual 2 User Defined Except for the above 1 Manual Thick paper Legal 1 Manual Letter A4 B5 A5 A6 Executive 10 Manual 3 User Defined mm 182 257 to 215 9 297 10 Manual 3 User Defined Except for the above 1 Manual Envelope Envelope 10 Envelope DL Envelope C6 10 Envelope C4 1 1 Only use the rear paper feed to print 2 si...

Page 42: ...ecycled Recycled Recycled Color paper Color Color Color Color Preprinted paper Preprinted Preprinted Preprinted Preprinted Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem Glossy Epson Premium Glossy Epson Premium Semigloss Photo Paper Prem Semigloss Epson Premium Semigloss Epson Photo Paper Glossy Glossy Photo Paper Glossy Epson Matte Paper Heav...

Page 43: ... is not operating and then pull out the paper cassette Note Remove the paper cassette cover from paper cassette 2 2 Slide the edge guides to their maximum position Note When using paper larger than A4 size extend the paper cassette User s Guide Loading Paper 43 ...

Page 44: ...ymbol at the end of the paper cassette Do not load more than the maximum number of sheets specified for the paper For plain paper do not load above the line just under the d symbol inside the edge guide 5 Slide the side edge guides to the edges of the paper 6 Insert the paper cassette all the way Note For paper cassette 2 reattach the paper cassette cover before inserting User s Guide Loading Pape...

Page 45: ...nd paper type settings screen by selecting Setup Paper Setup 8 Slide out the output tray Related Information Paper Handling Precautions on page 39 Available Paper and Capacities on page 40 Loading Paper in the Rear Paper Feed 1 Open the feeder guard and pull out the paper support 2 Slide the edge guides User s Guide Loading Paper 45 ...

Page 46: ... you have set the long edge as the width of the user defined size load paper long edge first Envelope Pre punched paper Note You can use pre punched paper under the following conditions Automatic 2 sided printing is not available for pre punched paper Loading capacity One sheet Available size A4 B5 A5 A6 Letter Legal Binding holes Do not load paper with the binding holes at the top or the bottom A...

Page 47: ... type of the paper you loaded in the rear paper feed 6 Slide out the output tray Note Return the remaining paper to its package If you leave it in the printer the paper may curl or the print quality may decline Related Information Paper Handling Precautions on page 39 Available Paper and Capacities on page 40 User s Guide Loading Paper 47 ...

Page 48: ...5 sheets or 3 5 mm Legal 10 sheets Only single sided scanning is supported To prevent paper jams avoid placing the following originals in the ADF For these types use the scanner glass Originals that are torn folded wrinkled deteriorated or curled Originals with binder holes Originals held together with tape staples paper clips etc Originals that have stickers or labels stuck to them Originals that...

Page 49: ...dge guide 3 Place the originals face up in the ADF cImportant Do not load originals above the line just under the d symbol inside the ADF edge guide Do not add originals while scanning User s Guide Placing Originals 49 ...

Page 50: ...on page 48 Placing Originals on the Scanner Glass Caution Be careful not to trap your fingers when closing the document cover Otherwise you may be injured cImportant When placing bulky originals such as books prevent exterior light from shining directly onto the scanner glass User s Guide Placing Originals 50 ...

Page 51: ...e edges of the scanner glass is not scanned When originals are placed in the ADF and on the scanner glass priority is given to the originals in the ADF 4 Close the cover gently Note Remove the originals after scanning or copying If you leave the originals on the scanner glass for a long time they may stick to the surface of the glass User s Guide Placing Originals 51 ...

Page 52: ...image or received fax Note This screen is displayed when you open the contacts list from the home screen 4 Select the entry number that you want to register 5 Make the necessary settings for each mode Note When entering a fax number enter an external access code at the beginning of the fax number if your phone system is PBX and you need the access code to get an outside line If the access code has...

Page 53: ...ts To deselect press the check box of the contact again 7 Press Save Note To edit or delete a grouped contact press the information icon on the right of the target grouped contact and then press Edit or Delete Registration and Backup of Contacts Using a Computer You can register and backup contacts on the printer using EpsonNet Config See the EpsonNet Config help for details Contacts data may be l...

Page 54: ...t settings Note When you select JPEG as the file format you can adjust the image Press Adjustments You can also add more images Press the y button or swipe the screen horizontally to select the image 8 Press the x button Related Information Loading Paper in the Paper Cassette on page 43 Loading Paper in the Rear Paper Feed on page 45 Part Names and Functions on page 17 Memory Device Mode on page 2...

Page 55: ...ting items Right click an item and then click Help Operations may differ depending on the application See the application s help for details 1 Load paper in the printer 2 Open the file you want to print 3 Select Print or Print Setup from the File menu 4 Select your printer 5 Select Preferences or Properties to access the printer driver window 6 Make the following settings Paper Source Select the p...

Page 56: ... as the Orientation setting 7 Click OK to close the printer driver window 8 Click Print Related Information Available Paper and Capacities on page 40 Loading Paper in the Paper Cassette on page 43 Loading Paper in the Rear Paper Feed on page 45 List of Paper Types on page 42 Authenticating Users in the Printer Driver when User Feature Restriction Is Enabled for Windows Only on page 54 Printing Bas...

Page 57: ...int window 4 Make the following settings Printer Select your printer Preset Select when you want to use the registered settings Paper Size Select the paper size you set in the application Orientation Select the orientation you set in the application Note When printing on envelopes select landscape orientation User s Guide Printing 57 ...

Page 58: ...son sn 6 Make the following settings Paper Source Select the paper source in which you loaded the paper Media Type Select the type of paper you loaded Grayscale Select to print in black or shades of gray 7 Click Print Related Information Available Paper and Capacities on page 40 Loading Paper in the Paper Cassette on page 43 Loading Paper in the Rear Paper Feed on page 45 List of Paper Types on pa...

Page 59: ... Status Monitor 3 is disabled access the printer driver click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Manual 2 sided printing may not be available when the printer is accessed over a network or is used as a shared printer 1 Load paper in the printer 2 Open the file you want to print 3 Access the printer driver window 4 Select Auto Long edge binding Au...

Page 60: ...nting Basics Windows on page 55 Printing on 2 Sides Mac OS X 1 Load paper in the printer 2 Open the file you want to print 3 Access the print dialog 4 Select Two sided Printing Settings from the pop up menu 5 Select the bindings and Document Type Note Printing may be slow depending on the Document Type setting If you are printing high density data such as photos or graphs select Text Graphics or T...

Page 61: ...e Order make the appropriate settings and then click OK to close the window 6 Set the other items on the Main and More Options tabs as necessary and then click OK 7 Click Print Related Information Loading Paper in the Paper Cassette on page 43 Loading Paper in the Rear Paper Feed on page 45 Printing Basics Windows on page 55 Printing Several Pages on One Sheet Mac OS X 1 Load paper in the printer ...

Page 62: ...per Size Windows 1 Load paper in the printer 2 Open the file you want to print 3 Access the printer driver window 4 Make the following settings on the More Options tab Document Size Select the paper size you set in the application Output Paper Select the paper size you loaded in the printer Fit to Page is selected automatically Note If you want to print a reduced image at the center of the page se...

Page 63: ...ding Paper in the Paper Cassette on page 43 Loading Paper in the Rear Paper Feed on page 45 Printing Basics Mac OS X on page 56 Printing Multiple Files Together for Windows Only Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job You can specify the print settings for combined files such as layout print order and orientation ...

Page 64: ...lect Print from the File menu Related Information Loading Paper in the Paper Cassette on page 43 Loading Paper in the Rear Paper Feed on page 45 Printing Basics Windows on page 55 Enlarged Printing and Making Posters for Windows Only You can print one image on multiple sheets of paper to create a larger poster You can print alignment marks that help you stick the sheets together 1 Load paper in th...

Page 65: ... in the Rear Paper Feed on page 45 Printing Basics Windows on page 55 Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected and Overlapping Alignment Marks is selected in Print Cutting Guides User s Guide Printing 65 ...

Page 66: ... of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks 2 Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks then temporarily tape the two sheets together from the back User s Guide Printing 66 ...

Page 67: ...along the vertical red line through the alignment markers this time the line to the left of the cross marks 4 Tape the sheets together from the back 5 Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together User s Guide Printing 67 ...

Page 68: ...e horizontal blue line through the center of the left and right side cross marks 7 Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back User s Guide Printing 68 ...

Page 69: ...8 Cut the taped sheets in two along the horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back User s Guide Printing 69 ...

Page 70: ...ut and printing features available on the printer driver Related Information Windows Printer Driver on page 136 Mac OS X Printer Driver on page 137 Adding a Printing Preset If you create your own preset of frequently used print settings on the printer driver you can print easily by selecting the preset from the list User s Guide Printing 70 ...

Page 71: ...n adjust the colors used in the print job PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast saturation and brightness of the original image data Note These adjustments are not applied to the original data PhotoEnhance adjusts the color by analyzing the location of the subject Therefore if you have changed the location of the subject by reducing enla...

Page 72: ...select a watermark Click Settings to change details such as the color and position of the watermark Printing a Header and Footer for Windows Only You can print information such as a user name and printing date as headers or footers Click Watermark Features in the More Options tab and then select Header Footer Click Settings and select necessary items from the drop down list Setting a Password for ...

Page 73: ...e application as the Orientation on the Layout tab 5 Make the following settings on the Paper Quality tab Paper Source Select the paper source in which you loaded the paper Media Select the type of paper you loaded User s Guide Printing 73 ...

Page 74: ...ize Select the paper size you set in the application Color Mode Select to print in full color or monochrome 7 Click OK 8 Click Print Printing Using a PostScript Printer Driver Mac OS X 1 Load paper in the printer 2 Open the file you want to print User s Guide Printing 74 ...

Page 75: ...lect your printer Paper Size Select the paper size you set in the application Orientation Select the orientation you set in the application 5 Select Paper Feed from the pop up menu and then select the paper source in which you loaded the paper User s Guide Printing 75 ...

Page 76: ... menu select Quality as the Feature Sets setting and then select the type of paper you loaded as the MediaType setting 7 Select Color as the Feature Sets setting and then select the setting for Color Mode 8 Click Print User s Guide Printing 76 ...

Page 77: ... Mode Conserves ink by reducing the print density Rotate by 180º Rotates the data 180 degrees before printing Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos documents and Web pages from a smart device such as a smartphone or tablet You can use either local print printing from a smart device that is connected to the same wireless networ...

Page 78: ...ect it again from the next time D Select what you want to print such as photos documents and web pages E Displays the screen to make print settings such as paper size and paper type F Displays photos and documents you selected G Starts printing Note To print from the document menu using iPhone iPad and iPod touch running iOS start Epson iPrint after transferring the document you want to print usin...

Page 79: ...r once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel When printing several pages from Mac OS X you cannot cancel all of the jobs by using the control panel In this case cancel the print job from the computer If you have sent a print job from Mac OS X v10 6 x or v10 5 8 through the network you may not be able to cancel printing fro...

Page 80: ...lect the Maintenance tab 3 Click Print Queue 4 Right click on the job you want to cancel and then select Cancel Related Information Windows Printer Driver on page 136 Canceling Printing Mac OS X 1 Click the printer icon in the Dock 2 Select the job you want to cancel 3 Cancel the job Mac OS X v10 8 x to Mac OS X v10 9 x Click next to the progress meter Mac OS X v10 5 8 to v10 7 x Click Delete User...

Page 81: ...n make detailed settings by pressing Settings Note Press Preset to save your settings as a preset Press Preview to preview the copy results However you cannot preview when you have placed the originals on the ADF 7 Press the x button Related Information Loading Paper in the Paper Cassette on page 43 Loading Paper in the Rear Paper Feed on page 45 Placing Originals on page 48 Copy Mode on page 23 P...

Page 82: ...the home screen 3 Select Email 4 Enter the email addresses To select from the contacts list Press Contacts press the check box to add a check mark to a contact and then press Proceed To enter the email address manually Select Enter Email Address Enter Email Address enter the email address and then press the enter key at the bottom right of the screen Note You can send emails to up to 10 individual...

Page 83: ...ion Mode enter the folder path as Location and then make other folder settings 5 Press Format and then select the file format 6 Press Menu and then make settings for File Settings and Basic Settings Note When you select PDF as the file format you can set a password to protect the file Select PDF Settings and then make settings Press Preset to save your settings as a preset 7 Press the x button The...

Page 84: ...nconnect com http www epsonconnect eu Europe only Scanning Using Document Capture Pro for Windows Only You can scan the original using the settings specified in Document Capture Pro Note Before scanning install Document Capture Pro and make settings for the job Before scanning connect the printer and the computer to the network 1 Place the originals 2 Enter Scan from the home screen 3 Select Docum...

Page 85: ...d image is stored on the computer Related Information Placing Originals on page 48 Scanning from a Computer Scan using the scanner driver EPSON Scan See the EPSON Scan help for an explanation of each setting item Authenticating Users when Using Access Control in EPSON Scan for Windows Only When the access control function is enabled for a printer you need to enter a user ID and password when scann...

Page 86: ...ocuments quickly 1 Place the originals 2 Start EPSON Scan 3 Select Office Mode from the Mode list 4 Make the following settings on the Main Settings tab Document Source Select the document source in which you placed your original Size Select the size of your original Image Type Select the type of image you want to scan Resolution Select the resolution of the image you want to scan User s Guide Sca...

Page 87: ... enhancements 7 Click Scan 8 In the File Save Settings window make appropriate settings and then click OK The scanned image is saved in the specified folder Note When you select PDF as the Image Format setting you can set a password to protect the file Click Options select the Security tab and then make settings Related Information Placing Originals on page 48 EPSON Scan Scanner Driver on page 138...

Page 88: ... source in which you placed your original Auto Exposure Type Select the exposure type that suits your original Image Type Select the type of image you want to scan Resolution Select the resolution of the image you want to scan Target Size Select the output image size you want to scan to User s Guide Scanning 88 ...

Page 89: ... PDF as the Image Format setting you can set a password to protect the file Click Options select the Security tab and then make settings Related Information Placing Originals on page 48 EPSON Scan Scanner Driver on page 138 Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device such as a smartphone or tablet that is connected to ...

Page 90: ...ter you do not need to select it again from the next time D Displays the scanning screen E Displays the screen where you can make scan settings such as resolution F Displays scanned images G Starts scanning H Displays the screen where you can save scanned data to a smart device or Cloud services I Displays the screen where you can send scanned data by email J Displays the screen where you can prin...

Page 91: ...ected between the telephone wall jack and the printer Connecting the Printer to a Phone Line Connect the telephone line and the printer using the following phone cables Phone line RJ 11 6P2C Telephone set connection RJ 11 6P2C Depending on the area a phone cable may be included with the printer If it is included use that cable You may need to connect the phone cable to an adapter provided for your...

Page 92: ...he back of the printer Related Information Making Settings for a PBX Phone System on page 96 Connecting to DSL or ISDN Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the printer See the documentation provided with the modem or the adapter for more details User s Guide Faxing 92 ...

Page 93: ...n a single phone line connect the telephone to the printer Note If your phone device has a fax function disable the fax function before connecting See the manuals that came with the phone device for details When connecting an answering machine make sure you set the Rings to Answer setting correctly 1 Remove the cap from the EXT port on the back of the printer User s Guide Faxing 93 ...

Page 94: ...is securely connected to the EXT port Related Information Settings for the Answering Machine on page 103 Making Basic Fax Settings First make basic fax settings such as Receive Mode using the Fax Setting Wizard and then configure the other settings as necessary The Fax Setting Wizard is automatically displayed when the printer is turned on for the first time Once you have made the settings you do ...

Page 95: ... the service name differs by company allows you to have several phone numbers on one phone line Each number is assigned a different ring pattern You can use one number for voice calls and another for fax calls Select the ring pattern assigned to fax calls in DRD Depending on the region On and Off are displayed as the DRD options Select On to use the distinctive ring feature 7 On the Receive Mode S...

Page 96: ...or a PBX Phone System Make the following settings when using the printer in offices that use extensions and require external access codes such as 0 and 9 to get an outside line 1 Enter Setup from the home screen 2 Select System Administration Fax Settings Basic Settings Line Type 3 Select PBX 4 On the Access Code screen select Use 5 Press the Access Code field enter the external access code used f...

Page 97: ...n 100 pages 2 Enter Fax from the home screen 3 Specify the recipient To enter manually Enter numbers using the numerical keypad on the control panel or the LCD screen and then press the enter key at the bottom right of the screen To select from the contacts list Press Contacts press the check box to add a check mark to a contact and then press Proceed To select from the sent fax history Press Hist...

Page 98: ...left untouched for 20 seconds the fax is sent automatically The image quality of a sent fax may be different from what you previewed depending on the capability of the recipient machine 6 Press the x button Note To cancel sending press the y button It takes longer to send a fax in color because the printer performs scanning and sending simultaneously While the printer is sending a color fax you ca...

Page 99: ...s Status You can send a fax while listening to sounds or voices through the printer s speaker while dialing communicating and transmitting You can also use this feature when you want to receive a fax from a fax polling service by following audio guidance 1 Place the originals 2 Enter Fax from the home screen 3 Press On Hook Note You can adjust the sound volume of the speaker 4 Specify the recipien...

Page 100: ...l Panel on page 97 Placing Originals on page 48 Fax Mode on page 26 Checking Fax Jobs on page 111 Storing a Fax Without Specifying a Recipient Store Fax Data You can store up to 100 pages of a single document in monochrome This allows you to save the time spent scanning the document when you need to send the same document frequently 1 Place the originals 2 Enter Fax from the home screen 3 Press Me...

Page 101: ...When sending a fax in monochrome the scanned document is temporarily stored in the printer s memory Therefore sending a lot of pages may cause the printer to run out of memory and stop sending the fax You can avoid this by enabling the Direct Send feature however it takes longer to send the fax because the printer performs scanning and sending simultaneously You can use this feature when there is ...

Page 102: ...ime This helps you save on connection fees by reducing the number of transmission times From the home screen select Setup System Administration Fax Settings Send Settings Batch Send On Note Scheduled faxes are also grouped together when the recipient and the time to send the fax match Batch Send is not applied to the following fax jobs Monochrome fax with Priority Send enabled Monochrome fax with ...

Page 103: ...settings to use an answering machine Set the Receive Mode of the printer to Auto Set the Rings to Answer setting of the printer to a higher number than the number of rings for the answering machine Otherwise the answering machine cannot receive voice calls to record voice messages See the manuals that came with the answering machine for its settings The Rings to Answer setting may not be displayed...

Page 104: ...elephone rings pick up the handset 2 When you hear a fax tone enter the start code using the telephone 3 After confirming that the printer has started receiving the fax hang up the handset Receiving Faxes by Polling Polling Receive You can receive a fax stored on another fax machine by dialing the fax number Use this feature to receive a document from a fax information service However if the fax i...

Page 105: ... on the fax mode icon Related Information Saving Received Faxes in the Inbox on page 105 Saving Received Faxes in an External Memory Device on page 106 Saving Received Faxes on a Computer on page 107 Forwarding Received Faxes on page 108 Notification of Unprocessed Received Faxes on page 111 Saving Received Faxes in the Inbox You can set to save received faxes in the printer s inbox Up to 100 docu...

Page 106: ...he right by 90 degrees Moves the screen in the direction of the arrows Reduces or enlarges Moves to the previous or the next page View Displays or hides the operation icons Deletes the previewed documents 5 Press Menu select whether to print or delete the document you have viewed and then follow the on screen instructions cImportant If the printer runs out of memory receiving and sending faxes may...

Page 107: ...device select Yes and Print Related Information Notification of Unprocessed Received Faxes on page 111 Saving Received Faxes on a Computer You can set to convert received documents into PDF format and save them on a computer connected to the printer You can also set to automatically print the documents while saving them on the computer First you need to use FAX Utility to make the setting Install ...

Page 108: ...eceiving Mode on page 102 FAX Utility on page 140 Notification of Unprocessed Received Faxes on page 111 Forwarding Received Faxes You can set to forward received documents to another fax machine or convert the documents into PDF format and forward them to a shared folder on a network or to an email address Forwarded documents are deleted from the printer First register the forwarding destinations...

Page 109: ...ess you can specify a subject for the email Select Email Subject to Forward and enter the subject Note If you have selected a shared folder on a network or an email address as the forwarding destination we recommend that you test if you can send a scanned image to the destination in the scan mode Select Scan Email or Scan Network Folder FTP from the home screen select the destination and then star...

Page 110: ... a fax press Menu on the fax top screen and then select Fax Send Settings Transmission Report Forwarding Report From the home screen select Setup System Administration Fax Settings Output Settings Forwarding Report and then select Print or Print on Error Fax Log From the home screen select Setup System Administration Fax Settings Output Settings Fax Log Auto Print and then select On Every 30 or On...

Page 111: ...use there is no device containing a folder specifically created to save received documents connected to the printer or for other reasons Saving on a computer There are received documents that have not been saved on the computer because the computer is in sleep mode or for other reasons Forwarding There are received documents that have not been forwarded or failed to be forwarded 2 1 When you have ...

Page 112: ... print or resend sent documents from the sent log 1 Press the button 2 Select Job History and then select Receive Job or Send Job 3 Select a job to check Note All the received documents are stored in Job History so that you can reprint them but they are deleted in chronological order when the printer runs out of memory Checking the Received Documents in the Inbox You can check received documents s...

Page 113: ...nter driver window 2 Click EPSON Status Monitor 3 on the Maintenance tab and then click Details Note If EPSON Status Monitor 3 is disabled click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Related Information Windows Printer Driver on page 136 Checking the Status of the Remaining Ink and the Maintenance Box Mac OS X 1 Start the printer driver utility Mac ...

Page 114: ...y units are available in all regions For users in Europe visit the following website for information on Epson s ink supply unit yields http www epson eu pageyield For Australia New Zealand Product Black Cyan Magenta Yellow WF R5690 R14X R14X R14X R14X Ink Supply Unit Handling Precautions Read the following instructions before replacing ink supply units Handling precautions Store ink supply units a...

Page 115: ...a green chip that monitors information such as the amount of remaining ink for each ink supply unit This means that even if the ink supply unit is removed from the printer before it is expended you can still use the ink supply unit after reinserting it back into the printer To ensure you receive premium print quality and to help protect your print head a variable ink safety reserve remains in the ...

Page 116: ...paper type or print quality settings This is because a mixture of color inks is used to create black Replacing Ink Supply Units 1 Open the ink case Note This procedure explains how to replace the black ink supply unit To replace color ink supply units open the ink case on the other side of the printer The replacement methods are the same 2 Push the handle on the ink supply unit that you want to re...

Page 117: ... supply unit pull the handle forward 4 Unpack the new ink supply unit from its package cImportant Do not touch the sections shown in the illustration Doing so may prevent normal operation and printing User s Guide Replacing Ink Supply Units and Other Consumables 117 ...

Page 118: ...he shape and number of protective materials and where they are attached are subject to change without notice 5 Shake theink supply unit 20 times well 6 Insert the ink supply unit into the ink case so that it fits into the printer User s Guide Replacing Ink Supply Units and Other Consumables 118 ...

Page 119: ... have a base that can be spread 7 Push the handle of the ink supply unit until it clicks into place Note To confirm whether the ink supply units are installed correctly press Check when displayed on the printer s control panel 8 Close the ink case Related Information Ink Supply Unit Codes on page 114 Ink Supply Unit Handling Precautions on page 114 Maintenance Box Code Epson recommends the use of ...

Page 120: ...en this is required will vary according to the number of pages you print the type of material that you print and the number of cleaning cycles that the printer performs Replace the maintenance box when you are promoted to do so The Epson Status Monitor your LCD or lights on the control panel will advise you when this part needs replacing The need for replacement of the box does not mean that your ...

Page 121: ...d Information Maintenance Box Code on page 119 Maintenance Box Handling Precautions on page 120 Temporarily Printing with Black Ink When color ink is expended and black ink still remains you can use the following settings to continue printing for a short time using only black ink Type of paper plain papers Envelope Color Grayscale EPSON Status Monitor 3 Enabled for Windows only Because this featur...

Page 122: ...Black Ink Windows 1 When the following window is displayed cancel printing Note If you cannot cancel printing from the computer cancel using the printer s control panel 2 Access the printer driver window 3 Select plain papers or Envelope as the Paper Type setting on the Main tab 4 Select Grayscale 5 Set the other items on the Main and More Options tabs as necessary and then click OK User s Guide R...

Page 123: ...cel printing from the computer cancel using the printer s control panel 3 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver 4 Select On as the Permit temporary black printing setting 5 Access the printer driver window 6 Select Print Settings from the pop up menu 7 Select plain papers or Envelope as...

Page 124: ... on the Maintenance tab and then select Enable EPSON Status Monitor 3 Composite black looks slightly different from pure black In addition the print speed is reduced To maintain the quality of the print head black ink is also consumed Options Description Yes Select to use a mixture of color inks to create black This window is displayed the next time you print a similar job No Select to continue us...

Page 125: ... check and head cleaning about four times run the power cleaning once If print quality has still not improved wait for at least six hours without printing and then run the nozzle check again and repeat the head cleaning if necessary We recommend to turn off the printer If print quality has still not improved contact Epson support To prevent the print head from drying out always turn the printer of...

Page 126: ...cking and Cleaning the Print Head Mac OS X 1 Make sure that A4 size plain paper is loaded in the printer 2 Start the printer driver utility Mac OS X v10 6 x to v10 9 x Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Utility Open Printer Utility Mac OS X v10 5 8 Select System Preferences from the menu Print Fax and...

Page 127: ...d Aligning the Print Head Control Panel 1 Load A4 size plain paper in the printer 2 Enter Setup from the home screen 3 Select Maintenance Print Head Alignment 4 Select one of the alignment menus and follow the on screen instructions to print a pattern for alignment Ruled Line Alignment Select this if vertical lines look misaligned Vertical Alignment Select this if your printouts look blurry Horizo...

Page 128: ...t Head Alignment on the Maintenance tab 4 Follow the on screen instructions Related Information Windows Printer Driver on page 136 Aligning the Print Head Mac OS X 1 Make sure that A4 size plain paper is loaded in the printer 2 Start the printer driver utility Mac OS X v10 6 x to v10 9 x Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer C...

Page 129: ... of the printer The print head nozzles may be clogged with lint 1 Load A4 size plain paper in the paper source that you want to clean 2 Enter Setup from the home screen 3 Select Maintenance Paper Guide Cleaning 4 Select the paper source and then follow the on screen instructions to clean the paper path Note Repeat this procedure until the paper is not smeared with ink If the printouts are still sm...

Page 130: ...ote The cleaning sheet loses its effect when used three times or more Cleaning the ADF When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly clean the ADF cImportant Never use alcohol or thinner to clean the printer These chemicals can damage the printer 1 Open the ADF cover User s Guide Improving Print and Scan Quality 130 ...

Page 131: ...2 Use a soft dry clean cloth to clean the roller and the interior of the ADF 3 Open the document cover User s Guide Improving Print and Scan Quality 131 ...

Page 132: ...ning liquid Do not press the glass surface too hard Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality Cleaning the Scanner Glass When the copies or scanned images are smeared or scuffed clean the scanner glass cImportant Never use alcohol or thinner to clean the printer These chemicals can damage the printer User s Guide Improving Pr...

Page 133: ...ease or some other hard to remove material use a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Do not press the glass surface too hard Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality User s Guide Improving Print and Scan Quality 133 ...

Page 134: ... as Internet Explorer and Chrome from a computer or smart device You can confirm the printer status or change the network service and printer settings To use Web Config connect the computer or device to the same network as the printer Note The following browsers are supported OS Browser Windows XP or later Internet Explorer 8 or later Firefox Chrome Mac OS X v10 5 8 or later Safari Firefox Chrome ...

Page 135: ...ws Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound or Hardware Windows 7 Windows Server 2008 R2 Click the start button and select Control Panel View devices and printers in Hardware and Sound Windows Vista Windows Server 2008 Click the start button and select Control Panel Printers in Hardware an...

Page 136: ...s 8 Windows Server 2012 R2 Windows Server 2012 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound Right click on your printer or press and hold it and then select Printing preferences Windows 7 Windows Server 2008 R2 Click the start button and select Control Panel View devices and printers in Hardware and Sound Right click on your printer and select Printing pref...

Page 137: ... start button and select Control Panel Printers and Other Hardware Printers and Faxes Right click on your printer and then select Properties Click the Optional Settings tab 2 Click Driver Settings 3 Select the feature that you want to restrict See the online help for explanations of the setting items 4 Click OK Making Operation Settings for the Windows Printer Driver You can make settings such as ...

Page 138: ...nd envelopes Prevents the ink from smearing when printing on thick paper However the print speed may be slower Skip Blank Page Avoids printing blank pages Quiet Mode Prints quietly However the print speed may be slower Permit temporary black printing Prints only with black ink temporarily High Speed Printing Prints when the print head moves in both directions The print speed is faster but the qual...

Page 139: ...scanning save format folders to save destination and so on that you want the software to perform after scanning a document Registered jobs are can be performed not only from the computer but also from the control panel of the printer select Scan Document Capture Pro See the Document Capture Pro help for details on using the software Note Windows Server operating systems are not supported Starting ...

Page 140: ...pson universal printer driver Starting on Windows Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Click the start button and select All Programs or Programs Epson Software FAX Utility Starting on Mac OS X Mac OS X v10 6 x to v10 9 x Select System Preferences from the menu Printers Scanners or Print Scan Prin...

Page 141: ...tions guide for EpsonNet Config or the application s help for more details Starting on Windows Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Enter the application name in the search charm and then select the displayed icon Except for Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Click the start button and select All Programs or Programs EpsonNet EpsonNet Confi...

Page 142: ...he User Account Control window is displayed click Continue 7 Follow the on screen instructions Uninstalling Applications Mac OS X 1 Download the Uninstaller using EPSON Software Updater Once you have downloaded the Uninstaller you do not need to download it again each time you uninstall the application 2 Press the P button to turn off the printer 3 To uninstall the printer driver or PC FAX driver ...

Page 143: ...ing the printer driver or EPSON Scan disconnect the printer and the computer temporarily Note Do not connect the printer and the computer until you are instructed to do so 3 Install the applications by following the instructions on the website below http epson sn Note Install Document Capture Pro from the website below http support epson net http assets epson europe com gb en document_capture_pro ...

Page 144: ... Windows Server 2012 R2 Windows Server 2012 Click The printer that I want isn t listed select Add a local printer or network printer with manual settings and then click Next Windows 7 Windows Vista Windows Server 2008 R2 Windows Server 2008 Click Add a local printer Windows XP Windows Server 2003 R2 Windows Server 2003 Select Local printer attached to this computer clear Automatically detect and i...

Page 145: ...r Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Click The printer that I want isn t listed select Add a local printer or network printer with manual settings and then click Next Windows 7 Windows Vista Windows Server 2008 R2 Windows Server 2008 Click Add a local printer Windows XP Windows Server 2003 R2 Windows Server 2003 Select Local printer attached to this computer clear Aut...

Page 146: ... business printers as well as this printer It supports most of the languages from the printer drivers for this printer You may need the printer s IP address while installing the printer driver Check the IP address by selecting Setup Network Status Wi Fi Network Status on the control panel 1 Download the driver s executable file from the Epson support website http www epson eu Support Europe http s...

Page 147: ...ting Note If you cannot find the application you want to update in the list you cannot update using the EPSON Software Updater Check for the latest versions of the applications from your local Epson website http www epson com Related Information EPSON Software Updater on page 141 User s Guide Applications and Network Service Information 147 ...

Page 148: ...en entering an outside fax number This makes connection more secure If the error message is still displayed set the Dial Tone Detection settings to disabled However disabling this feature may drop the first digit of a fax number and send the fax to the wrong number Failed to receive faxes because the fax data capacity is full Press i for details Received faxes may accumulate without being processe...

Page 149: ... the fonts and the macros that you have downloaded Try the methods below to reduce the size of the print job If you do not want to use these methods try printing one copy at a time Lower the print quality and the resolution Change the format setting Reduce the number of images letters or fonts used in the print job 103 Printing quality has been lowered due to a lack of available memory If you do n...

Page 150: ...nt received faxes from Job Monitor in Status Menu Delete received faxes saved in the inbox from Job Storage in Status Menu If you are sending a monochrome fax to a single destination you can send it by using Direct Send Divide your originals in two or more to send them in several batches 202 The line was disconnected by the recipient machine Wait for a while and then try again 203 The product cann...

Page 151: ...shed 311 A DNS error has occurred Select Setup System Administration Wi Fi Network Settings Advanced Setup DNS Server and then check the DNS settings Check the DNS settings for the server the computer or the access point 312 An authentication error has occurred Select Setup System Administration Wi Fi Network Settings Advanced Setup Email Server Server Settings and then check the server settings 3...

Page 152: ...munication error occurred while acquiring the destination list Check the network connection See the Network Guide for more details 332 There is not enough storage space available to save the scanned image in the destination storage Reduce the number of documents 333 The destination could not be found because the destination information was uploaded to the server before sending the scanned image Se...

Page 153: ... Server and then check the DNS settings Check the DNS settings for the server the computer or the access point 422 An authentication error has occurred Select Setup System Administration Fax Settings Output Settings Fax Output Other Settings and then check the settings of the folder selected in Where to Forward 423 A communication error has occurred It is also possible that a file with the same na...

Page 154: ...en select the printer Click Options Supplies Utility Open Printer Utility Mac OS X v10 5 8 Select System Preferences from the menu Print Fax and then select the printer Click Open Print Queue Utility 2 Click EPSON Status Monitor Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces Next clear the error ...

Page 155: ... the jammed paper cImportant Do not touch the parts inside the printer Doing so may cause a malfunction 3 Close the front cover Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper User s Guide Solving Problems 155 ...

Page 156: ...r from the Paper Cassette 1 Close the output tray 2 Pull out the paper cassette 3 Remove the jammed paper 4 Align the edges of the paper and slide the edge guides to the edges of the paper User s Guide Solving Problems 156 ...

Page 157: ...sette in the printer Removing Jammed Paper from Rear Cover 1 Remove the rear cover 2 Remove the jammed paper 3 Remove jammed paper from the rear cover 4 Insert the rear cover in the printer User s Guide Solving Problems 157 ...

Page 158: ...r from the ADF Caution Be careful not to trap your fingers when closing the document cover Otherwise you may be injured 1 Open the ADF cover 2 Remove the jammed paper 3 Close the ADF cover User s Guide Solving Problems 158 ...

Page 159: ...4 Open the document cover 5 Remove the jammed paper 6 Close the document cover User s Guide Solving Problems 159 ...

Page 160: ...under the d symbol inside the edge guide Insert the paper cassette all the way When a no paper error occurs although paper is loaded in the rear paper feed load paper again in the center of the rear paper feed When multiple sheets of paper feed at once during manual 2 sided printing remove any paper which is loaded in the paper source before you reload the paper Load and eject paper without printi...

Page 161: ...Problems Power Does Not Turn On Hold down the P button for a little longer Make sure the power cord is securely plugged in Power Does Not Turn Off Hold down the P button for a little longer If you still cannot turn off the printer unplug the power cord To prevent the print head from drying out turn the printer back on and turn it off by pressing the P button LCD Screen Gets Dark The printer is in ...

Page 162: ...double click the printer If the printer is paused click Resume or Resume Printer Perform a nozzle check and then clean the print head if any of the print head nozzles are clogged You may not be able to use the printer through AirPrint if the necessary protocols or settings have been disabled Enable AirPrint using Web Config Related Information Canceling Printing on page 79 Checking and Cleaning th...

Page 163: ...or Driver Select Off as the High Speed Printing setting Perform a nozzle check and then clean the print head if any of the print head nozzles are clogged Align the print head If your printouts contain horizontal banding or streaks after trying Print Head Cleaning and Horizontal Alignment select Setup Maintenance Improve Horizontal Streaks to finely tune the horizontal alignment Do not stack the pa...

Page 164: ...ver it Lower the copy density setting on the control panel The Position Size or Margins of the Printout Are Incorrect Load paper in the correct direction and slide the edge guides against the edges of the paper When placing the originals on the scanner glass align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass If the edges of the copy are cropped...

Page 165: ...pplies Options or Driver Select On as the Thick paper and envelopes setting When printing high density data such as images or graphs using automatic 2 sided printing lower the print density setting and choose a longer drying time When the paper is smeared during copying lower the copy density setting on the control panel Related Information Cleaning the Paper Path for Ink Smears on page 129 Cleani...

Page 166: ...s off Close any unnecessary applications Lower the quality setting on the control panel or the printer driver High quality printing slows down the printing speed Enable the bidirectional or high speed setting When this setting is enabled the print head prints while moving in both directions and the printing speed increases Control Panel When printing JPEGs or TIFFs press Settings and then enable B...

Page 167: ...y Set the format to ASCII when making EPS files in an application For Windows the printer cannot print binary data when it is connected to the computer using a USB interface Set the Output Protocol setting on the Device Settings tab in the printer properties to ASCII or TBCP For Windows select the appropriate substitution fonts on the Device Settings tab in the printer properties Print Quality Is ...

Page 168: ...ect Control Panel enter Scanner and Camera in the search charm click View scanners and cameras and then check if the printer is displayed Windows Vista Windows Server 2008 Click the start button select Control Panel Hardware and Sound Scanners and Cameras and then check if the printer is displayed Windows XP Windows Server 2003 R2 Windows Server 2003 Click the start button select Control Panel Pri...

Page 169: ...ssional Mode Select Black White as the Image Type setting and then adjust the threshold setting Scan at a higher resolution An Image of the Reverse Side of the Original Appears in the Scanned Image For a thin original place the original on the scanner glass and then place a piece of black paper over it Make the appropriate document type settings on the control panel or in EPSON Scan In Office Mode...

Page 170: ... thumbnail preview for a large original in Professional Mode the scanning area may not be correct When previewing in EPSON Scan create marquees of the area you want to scan on the Normal tab in the Preview window Click Configuration in EPSON Scan and then clear Auto Photo Orientation on the Preview tab If Auto Photo Orientation in EPSON Scan does not work as intended see the EPSON Scan help When s...

Page 171: ... and try the solutions described in the error code list Check the Line Type setting Setting to PBX may solve the problem If your phone system requires an external access code to get an outside line register the access code to the printer and enter hash at the beginning of a fax number when sending If a communication error occurs change the Fax Speed setting to Slow 9 600bps on the control panel Ch...

Page 172: ...stem Preferences from the menu Printers Scanners or Print Scan Print Fax and then double click the printer fax If the printer is paused click Resume or Resume Printer Related Information Fax Settings on page 33 Error Code on the Status Menu on page 149 Making Settings for a PBX Phone System on page 96 Connecting the Printer to a Phone Line on page 91 Uninstalling Applications on page 141 Installin...

Page 173: ... Fax Speed to Slow 9 600bps Related Information Sending Faxes After Confirming the Recipient s Status on page 99 Sending Faxes Dialing from the External Phone Device on page 98 Managing Contacts on page 52 Cannot Send or Receive Faxes on page 171 Cannot Send Faxes at a Specified Time Set the date and the time correctly on the control panel Related Information Sending Faxes at a Specified Time Send...

Page 174: ...am the memory full error may occur Clear the printer problem and then contact the sender and ask them to send the fax again Related Information Saving Received Faxes in the Inbox on page 105 Saving Received Faxes on a Computer on page 107 Saving Received Faxes in an External Memory Device on page 106 Sending Many Pages of a Monochrome Document Direct Send on page 101 Removing Jammed Paper on page ...

Page 175: ...rom Status Menu to reprint the fax Related Information Fax Settings on page 33 Checking the Fax Job History on page 112 Received Faxes Are Not Printed If an error has occurred on the printer such as a paper jam the printer cannot print received faxes Check the printer If the printer has been set to save received faxes in the inbox the received faxes are not automatically printed Check the Fax Outp...

Page 176: ...e address in the contacts list is correct Related Information Using an Email Server on page 203 Managing Contacts on page 52 Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer you may feel a slight electric shock when touching the printer Install a ground wire to the computer that is connected to the printer Operation Sounds Are Loud If...

Page 177: ...tings Create Folder to Save to create a folder to save documents in the memory device You cannot use a memory device that does not have a folder Check that the memory device is not write protected Check that the memory device has enough available memory If the available memory is low data cannot be saved Related Information Saving Received Faxes in an External Memory Device on page 106 Printer Set...

Page 178: ...8 lb Envelope Envelope 10 DL C6 75 to 90 g m2 20 to 24 lb Envelope C4 80 to 100 g m2 21 to 26 lb Printable Area Print quality may decline in the shaded areas due to the printer s mechanism Single sheets A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 45 0 mm 1 77 in D 50 0 mm 1 97 in Envelopes A 3 0 mm 0 12 in B 5 0 mm 0 20 in C 18 0 mm 0 71 in D 45 0 mm 1 77 in Scanner Specifications Scanner Type Flatbed Pho...

Page 179: ...evice Hi Speed USB Fax Specifications Fax Type Walk up black and white and color fax capability ITU T Super Group 3 Supported Lines Standard analogue telephone lines PBX Private Branch Exchange telephone systems Speed Up to 33 6 kbps Resolution Monochrome Standard 8 pel mm 3 85 line mm 203 pel in 98 line in Fine 8 pel mm 7 7 line mm 203 pel in 196 line in Super Fine 8 pel mm 15 4 line mm 203 pel i...

Page 180: ...andards with support for WPA WPA2 Personal Ethernet Specifications Standards IEEE802 3i 10BASE T 1 IEEE802 3u 100BASE TX IEEE802 3ab 1000BASE T 1 IEEE802 3az Energy Efficient Ethernet 2 Communication Mode Auto 10Mbps Full duplex 10Mbps Half duplex 100Mbps Full duplex 100Mbps Half duplex Connector RJ 45 1 Use a category 5e or higher STP Shielded twisted pair cable to prevent risk of radio interfere...

Page 181: ...pson cannot guarantee all operations of externally connected devices Supported Data Specifications File Format JPEG with the Exif Version 2 3 standard taken by digital cameras DCF 1 version 1 0 or 2 0 2 compliant TIFF 6 0 compliant images as below RGB full color images not compressed Binary images not compressed or CCITT encoded PDF Version 1 7 compliant data file Image Size Horizontal 80 to 10200...

Page 182: ... to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0 8 to 0 4 A 0 4 A Power Consumption with USB Con nection Standalone copying Approx 22 W ISO IEC24712 Ready mode Approx 9 6 W Sleep mode Approx 3 0 W Power off Approx 0 4 W Standalone copying Approx 22 W ISO IEC24712 Ready mode Approx 9 8 W Sleep mode Approx 3 2 W Power off Approx 0 4 W Note Check the label on the printer ...

Page 183: ...er approximately 12 hours at 25 C 77 F You can store for one month at 40 C 104 F System Requirements Windows 8 1 32 bit 64 bit Windows 8 32 bit 64 bit Windows 7 32 bit 64 bit Windows Vista 32 bit 64 bit Windows XP Professional x64 Edition Windows XP 32 bit Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 32 bit 64 bit Windows Server 2003 R2 32 bit 64 bit Window...

Page 184: ...Bold GillSans Bold Italic GillSans Condensed GillSans Condensed Bold GillSans Light Gill Sans Light Italic GillSans Extra Bold Eurostile Eurostile Bold Eurostile Extended Two Eurostile Bold Extended Two Geneva Goudy Oldstyle Goudy Oldstyle Italic Goudy Bold Goudy BoldItalic Goudy ExtraBold Helvetica Helvetica Oblique Helvetica Bold Helvetica Bold Oblique Helvetica Condensed Helvetica Condensed Obl...

Page 185: ...Condensed Bold Oblique UniversExtended UniversExtended Oblique UniversExtended Bold UniversExtended Bold Oblique Wingdings ITC Zapf Chancery Medium Italic ITC Zapf Dingbats Arial Arial Italic Arial Bold Arial Bold Italic Times New Roman Times New Roman Italic Times New Roman Bold Times New Roman Bold Italic Available Fonts for PCL 5 Bitstream Scalable Font Font Name Family HP Equivalent Symbol Set...

Page 186: ... Medium Bold Italic Bold Italic Palatino 3 Geometric 711 SWA Medium Bold Oblique Bold Italic ITC Avant Garde Gothic 3 Revival 711 SWA Light Demi Bold Light Italic Demi Bold Italic ITC Bookman 3 Century 702 SWA Medium Bold Italic Bold Italic New Century Schoolbook 3 Dutch 801 SWA Medium Bold Italic Bold Italic Times 3 Chancery 801 Medium SWA Italic ITC Zapf Chancery Medium Italic 3 Symbol SWM Symbo...

Page 187: ...50 Regular Bold Italic Letter Gothic 1 FixedPitch 810 Dark Medium Bold Italic Bold Italic CourierPS 3 Dutch 801 Medium Bold Italic Bold Italic CG Times 2 Zapf Humanist 601 Medium Bold Italic Bold Italic CG Omega 3 Ribbon 131 Coronet 3 Clarendon 701 Clarendon Condensed 3 Swiss 742 Medium Bold Italic Bold Italic Univers 2 Swiss 742 Condensed Medium Bold Italic Bold Italic Univers Condensed 3 Incised...

Page 188: ... Times 3 Chancery 801 Medium SWA Italic ITC Zapf Chancery Medium Italic 3 Symbol SWM Symbol 4 More WingBats SWM Wingdings 5 Ding Dings SWA ITC Zapf Dingbats 6 Symbol SWA SymbolPS 4 David BT Medium Bold David 7 Narkis Tam BT Medium Bold Narkis 7 Miryam BT Medium Bold Italic Miryam 7 Koufi BT Medium Bold Koufi 8 Naskh BT Medium Bold Naskh 8 Ryadh BT Medium Bold Ryadh 8 Bitmap Font Font Name Symbol S...

Page 189: ...edium Bold Italic Bold Italic Arial 3 Nimbus Roman No9 Medium Bold Italic Bold Italic Times New 3 Nimbus Sans Medium Bold Oblique Bold Oblique Helvetica 3 Nimbus Sans Narrow Medium Bold Oblique Bold Oblique Helvetica Narrow 3 Palladio Roman Bold Italic Bold Italic Palatino 3 URW Gothic Book Demi Book Oblique Demi Oblique ITC Avant Garde 3 URW Bookman Light Demi Light Italic Demi Italic ITC Bookman...

Page 190: ...nformation List of Symbol Sets for PCL 5 on page 191 The List of the Symbol Sets for PCL 6 URW on page 195 List of Symbol Sets Your printer can access a variety of symbol sets Many of these symbol sets differ only in the international characters specific to each language When you are considering which font to use you should also consider which symbol set to combine with the font Note Since most so...

Page 191: ...ISO 8859 1 Latin 1 0N ISO 11 Swedish 0S ISO 6 ASCII 0U ISO 4 United Kingdom 1E ISO 69 French 1F ISO 29 German 1G Legal 1U ISO 8859 2 Latin 2 2N ISO 17 Spanish 2S ISO 8859 4 Latin 4 4N Roman 9 4U PS Math 5M ISO 8859 9 Latin 5 5N Windows 3 1 Latin 5 5T Microsoft Publishing 6J Ventura Math 6M ISO 8859 10 Latin 6 6N DeskTop 7J Math 8 8M Roman 8 8U User s Guide Appendix 191 ...

Page 192: ...U PS Text 10J PC 8 Code Page 437 10U PC 8 D N Danish Norwegian 11U MC Text 12J PC 850 Multilingual 12U Ventura International 13J PcEur858 13U Ventura US 14J Pi Font 15U PC852 Latin 2 17U Unicode 3 0 18N Windows Baltic 19L Windows 3 1 Latin Arabic 19U PC 755 26U PC 866 Cyrillic 3R Greek8 8G Windows Greek 9G Windows Cyrillic 9R PC 851 Greek 10G User s Guide Appendix 192 ...

Page 193: ...brew 7H Hebrew8 8H PC 862 Hebrew 15H PC 862 Hebrew 15Q Arabic8 8V HPWARA 9V PC 864 Arabic 10V Symbol 19M Wingdings 579L ZapfDigbats 14L OCR A 0O OCR B 1O OCR B Extension 3Q Code3 9 0Y EAN UPC 8Y List of Symbol Sets for PCL 6 Bitstream Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 ISO Norwegian 4 ISO Italian 9 ISO 8859 1 Latin 1 14 User s Guide Appendix 193 ...

Page 194: ... Spanish 83 Roman 9 149 PS Math 173 ISO 8859 9 Latin 5 174 Windows 3 1 Latin 5 180 Microsoft Publishing 202 ISO 8859 10 Latin 6 206 DeskTop 234 Math 8 269 Roman 8 277 Windows 3 1 Latin 2 293 Pc1004 298 ISO 8859 15 Latin 9 302 PC Turkish 308 Windows 3 0 309 PS Text 330 PC 8 341 PC 8 D N 373 MC Text 394 PC 850 405 PcEur858 437 Pi Font 501 PC852 565 User s Guide Appendix 194 ...

Page 195: ...Greek 295 Windows Cyrillic 306 PC 851 Greek 327 ISO 8859 5 Cyrillic 334 PC 8 Greek 391 ISO 8859 7 Greek 398 PC 866 UKR 466 Hebrew7 8 ISO 8859 8 Hebrew 232 Hebrew8 264 PC 862 Hebrew 488 Arabic8 278 HPWARA 310 PC 864 Arabic 342 The List of the Symbol Sets for PCL 6 URW Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 ISO Norwegian 4 ISO Italian 9 ISO 8859 1 Latin 1 14 User s Guide App...

Page 196: ... Spanish 83 Roman 9 149 PS Math 173 ISO 8859 9 Latin 5 174 Windows 3 1 Latin 5 180 Microsoft Publishing 202 ISO 8859 10 Latin 6 206 DeskTop 234 Math 8 269 Roman 8 277 Windows 3 1 Latin 2 293 Pc1004 298 ISO 8859 15 Latin 9 302 PC Turkish 308 Windows 3 0 309 PS Text 330 PC 8 341 PC 8 D N 373 MC Text 394 PC 850 405 PcEur858 437 Pi Font 501 PC852 565 User s Guide Appendix 196 ...

Page 197: ...gdings 18540 Symbol 621 ZapfDigbats 460 PC 866 Cyrillic 114 Greek8 263 Windows Greek 295 Windows Cyrillic 306 PC 851 Greek 327 ISO 8859 5 Cyrillic 334 PC 8 Greek 391 ISO 8859 7 Greek 398 PC 866 UKR 466 Hebrew7 8 ISO 8859 8 Hebrew 232 Hebrew8 264 PC 862 Hebrew 488 Arabic8 278 HPWARA 310 PC 864 Arabic 342 User s Guide Appendix 197 ...

Page 198: ...rence and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Standards and Approvals for E...

Page 199: ...ure the responsible and legal use of the printer Copying of the following items is prohibited by law Bank bills coins government issued marketable securities government bond securities and municipal securities Unused postage stamps pre stamped postcards and other official postal items bearing valid postage Government issued revenue stamps and securities issued according to legal procedure Exercise...

Page 200: ...down otherwise ink may leak Remove the ink supply units before you transport the printer otherwise ink may leak during transporting After the transportation re install the ink supply units as soon as possible to prevent the print head drying out Leave the maintenance box installed otherwise ink may leak during transporting 1 Turn off the printer by pressing the P button 2 Make sure the power light...

Page 201: ...nk supply unit Note If you cannot lift up the ink supply unit pull the handle forward Transport the removed ink supply units with the ink supply port facing up and the ink supply units laying down Do not drop or knock the ink supply unit against hard objects otherwise the ink may leak User s Guide Appendix 201 ...

Page 202: ...e to the external USB device enter the Setup on the control panel and then select System Administration Printer Settings Memory Device Interface File Sharing and a connection method Data can be read by computers connected over USB and over a network To write to an external USB device connected to the computer over a network enter the Setup on the control panel and then select System Administration...

Page 203: ...ations on page 181 Using an Email Server To use email features such as scan or fax forwarding features you need to configure the email server Configuring an Email Server Check the following before configuring the email server The printer is connected to the network The email server information such as the documents from your service provider that you used to setup the email on your computer Note I...

Page 204: ...en you cannot send an email even if the connection check succeeds check the authentication method for the email server you are using Email Server Setting Items Items Explanations Authentication Method Displays the selected authentication method Authenticated Account If you select SMTP AUTH or POP before SMTP as the Au thentication Method enter the user name email address registered to the email se...

Page 205: ...hnical Support Web Site If you need further help visit the Epson support website shown below Select your country or region and go to the support section of your local Epson website The latest drivers FAQs manuals or other downloadables are also available from the site http support epson net http www epson eu Support Europe If your Epson product is not operating properly and you cannot solve the pr...

Page 206: ...are World Wide Web http www epson com tw Information on product specifications drivers for download and products enquiry are available Epson HelpDesk Phone 02 80242008 Our HelpDesk team can help you with the following over the phone Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty Repair service center Telephone number Fax number ...

Page 207: ... provides a download area for drivers Epson contact points new product information and technical support e mail Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in installing configuring and operating your Epson product Our Pre sales Helpdesk staff can provide literature on new Epson products and advise...

Page 208: ...3 22831591 Hyderabad 040 66331738 39 040 66328633 Cochin 0484 2357950 0484 2357950 Coimbatore 0422 2380002 NA Pune 020 30286000 30286001 30286002 020 30286000 Ahmedabad 079 26407176 77 079 26407347 Helpline For Service Product info or to order a cartridge 18004250011 9AM 9PM This is a Toll free number For Service CDMA Mobile Users 3900 1600 9AM 6PM Prefix local STD code User s Guide Appendix 208 ...

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