380
Cannot Transfer Files To or From a USB Device
If you have problems transferring files to or from a USB device connected to your product, try these
solutions:
• Make sure your device is compatible with the product.
• Make sure the device is not write-protected.
• Make sure your product is securely connected to your computer.
• Make sure that the file sharing setting for your product is enabled.
Parent topic:
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Parent topic:
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.
1.
Turn off the product.
2.
Disconnect any interface cables.
3.
Do one of the following:
•
Windows 10
: Click
and select
(Settings) >
Apps
>
Apps & features
. Then select the
program you want to uninstall and select
Uninstall
.
•
Windows 8.x
: Navigate to the
Apps
screen and select
Control Panel
>
Programs
>
Programs
and Features
. Select the uninstall option for your Epson product, then select
Uninstall/Change
.
Note:
If you see a
User Account Control
window, click
Yes
or
Continue
.
Select your product again, if necessary, then select
OK
, and click
Yes
to confirm the
uninstallation.
Summary of Contents for WorkForce Pro WF-C5710
Page 1: ...WF C5710 WF C5790 User s Guide ...
Page 2: ......
Page 106: ...106 Scanning Faxing ...
Page 329: ...329 9 Uninstall the optional paper cassette if necessary ...
Page 331: ...331 Related concepts Print Head Cleaning Print Head Alignment ...