Epson WF-C979R Series Hardware Setup Manual Download Page 18 | Manualshive

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Make sure you entered the correct product key in the Web Config. The product key is paired with the serial
number. Access the content download site and acquire the product key if you do not know how to pair the
product key. The same product key is issued to one serial number.

https://openplatform.epson.biz/license-op/inputInformation.html

Hardware Setup Guide

Solving Problems

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Summary of Contents for WF-C979R Series

Page 1: ...Epson Open Platform Hardware Setup Guide NPD6406 00 EN ...

Page 2: ...ully to avoid bodily injury cImportant Instructions that must be observed to avoid damage to your equipment Note Provides complementary and reference information Related Information Links to related sections Screenshots Used in This Guide Screenshots used in this guide are currently under development They may differ from the release version Setting items may vary depending on products and setting ...

Page 3: ...uct key 5 Acquiring the product key 5 2 Setting Up Epson Open Platform Activating Epson Open Platform 10 Validating of Epson Open Platform 11 3 Authentication Device Mounting the Authentication Device Table Optional 12 Connecting the Authentication Device 14 Operation check 16 Solving Problems Cannot read the authentication card 17 Read confirmation 17 Cannot open Web Config 17 Cannot activate the...

Page 4: ...duct key Procedure Operations Location Time 1 Before starting Acquire the product key activation code from the serial number for the MFD https openplatform epson biz license op inputInformation html 5 min 2 Setting up Epson Open Platform Activate the Epson Open Platform with the product key Web Config http epson device IP 5 min 3 Connecting the authentication device optional Check the compatibilit...

Page 5: ...tform To acquire this product key you need the serial numbers of the respective MFDs You can find the serial number on the product s Guarantee Form or on the label on the rear or side of the product Note You may need to acquire the product key from your dealer Contact your dealer for more details Acquiring the product key You can acquire individual keys by using the MFD s serial number or acquire ...

Page 6: ...nter the serial number of the MFD 3 Select an answer from Introduction destination information required 4 Click Next Check the items entered on the menu displayed 5 Click Issue If you click Back you are returned to the information entry menu Hardware Setup Guide 1 Preparing for system configuration 6 ...

Page 7: ...o finish close the screen Acquiring in bulk 1 Access the following website from the system administrator s computer https openplatform epson biz license op inputInformation html 2 Click Sample under Readable text file and download a sample file for the serial number list 3 Change the sample file as necessary and then save the serial number list file Hardware Setup Guide 1 Preparing for system conf...

Page 8: ... in step 3 and then click Open 6 Select an answer from Introduction destination information required 7 Click Next Check the items entered on the menu displayed The specified text file name is displayed in Serial number 8 Click Issue If you click Back you are returned to the information entry menu Hardware Setup Guide 1 Preparing for system configuration 8 ...

Page 9: ...layed on the screen in CSV format 10 When you want to acquire a product key for another MFD click Continue issuing Return to step 3 and then follow the same steps To finish close the screen Hardware Setup Guide 1 Preparing for system configuration 9 ...

Page 10: ...ecurity certificate may be displayed The screen capture is an example of Internet Explorer The actual screen displayed depends on the browser you are using This happens when the browser attempts an SSL encrypted communication when the Web site is using a self signed certificate Click Continue browsing of this site not recommended To avoid displaying this warning use a certificate issued by a trust...

Page 11: ...e following methods Web Config A product key has been entered in the Epson Open Platform tab Product key Enter product key and the Epson Open Platform tab Authentication System is displayed on the left of the menu tree Configuration Status Sheet A product key is displayed in Epson Open Platform Information Product key See the printer manual for details on printing the Configuration Status Sheet MF...

Page 12: ...ct the authentication device with a USB cable and check that it works Mounting the Authentication Device Table Optional This section explains how to install the optional authentication device table 1 Peel off the tapes on the screw holes next to the printer Hardware Setup Guide 3 Authentication Device 12 ...

Page 13: ...thentication device table with the slots on the base plate and press it straight down Caution Do not lean on the authentication device table or place heavy objects on it There is a risk of injury if it falls or breaks Note You can raise the device table to store it Hardware Setup Guide 3 Authentication Device 13 ...

Page 14: ... the authentication card for the authentication device connected the printer Make sure you connect the authentication device to the service port of the printer It will not work if it is connected to a different USB port 1 Peel off the seal for the service port a on the back of the printer 2 Connect the USB cable for the authentication device to the printer Hardware Setup Guide 3 Authentication Dev...

Page 15: ...ff the seals on the double sided tape and then secure the authentication device to the authentication device table 5 If the clamp has not been installed in the printer peel off the seal from the printer and then insert the clamp Hardware Setup Guide 3 Authentication Device 15 ...

Page 16: ...ormation is displayed if you select Settings Authentication Device Status Web Config Status is displayed on the Status tab Product Status Card Reader Status Configuration Status Sheet Status is displayed in Hardware Configuration Hardware Card Reader Status See the manual provided with the multi function device details on how to print a Configuration Status Sheet Hardware Setup Guide 3 Authenticat...

Page 17: ...en the MFD s Web Config by entering http epson device IP 2 Navigate to System Settings tab and then select Card Reader 3 Hold the authentication card over the authentication device 4 Click Check The results of the connection test are displayed Cannot open Web Config Check the following IP address of the MFD Check that the IP address entered for the MFD is correct You can check the IP address from ...

Page 18: ...red with the serial number Access the content download site and acquire the product key if you do not know how to pair the product key The same product key is issued to one serial number https openplatform epson biz license op inputInformation html Hardware Setup Guide Solving Problems 18 ...

Page 19: ...ice Contact our company if you have any questions find a mistake encounter a missing description and so on in the contents of this guide Regardless of the previous point we will under no conditions be liable for any damages or losses resulting from the operation of this product We will under no conditions be liable for any damages or losses resulting from operation of this product in any way other...

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