Note:
Your product may have the
Power Off Settings
or
Power Off Timer
feature depending on the location of purchase.
LCD Screen Gets Dark
The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Cannot Operate from the Control Panel
When the user feature restriction is enabled, a user ID and password are required to print. If you do not know the
password, contact your printer administrator.
Cannot Print from a Computer
Checking the Connection (USB)
❏
Connect the USB cable securely to the printer and the computer.
❏
If you are using a USB hub, try to connect the printer directly to the computer.
❏
If the USB cable cannot be recognized, change the port, or change the USB cable.
❏
If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select
Remove Device
. Next, connect the USB cable to the computer and try a test print.
Re-set the USB connection by following the steps in this manual for changing the connection method to a
computer. See the related information link below for details.
Checking the Connection (Network)
❏
Select
Settings
>
General Settings
>
Network Settings
>
Connection Check
, and then print the network
connection report. If the report shows that network connection has failed, check the network connection report
and then contact your printer administrator.
❏
If the problem cannot be cleared, contact your printer administrator.
User's Guide
Solving Problems
106
