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Epson TM-T88VII, Technical Reference Manual

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Epson TM-T88VII Technical Reference Manual Download Page 97

97

Chapter 5 Handling

Removing Jammed Paper

Follow the steps below if the roll paper is jammed.

1

Turn off the printer.

2

Open the roll paper cover.

CAUTION

Do not touch the thermal head and its surroundings. After printing, the thermal head and its
surroundings can be very hot.

When a paper jam occurs, never pull out the paper forcibly.

Summary of Contents for TM-T88VII

Page 1: ...ct Describes how to control the printer and necessary information when you develop applications Describes how to handle the product Describes precautions for replacement Describes general specifications and character code tables M00138500 Rev A Product Overview Setup Handling Advanced Usage Replacement of the TM T88VI TM T88V Appendix Application Development Information ...

Page 2: ...rks EPSON is a registered trademark of Seiko Epson Corporation Exceed Your Vision and ESC POS are registered trademarks or trademarks of Seiko Epson Corporation Microsoft Windows and Windows Vista are registered trademarks of Microsoft Corporation in the United States and or other countries Wi Fi WPATM and WPA2TM are either registered trademarks or trademarks of Wi Fi Alliance The Bluetooth word m...

Page 3: ...s too hot to touch or the case is deformed Note the following points to avoid accidents such as fire electric shock or burn Do not use this product where flammable fumes from gasoline benzine thinner or other flammable liquids may be in the air Do not use aerosol sprayers containing flammable gas inside or around the product Do not cover the product with cloth or place the product in locations sub...

Page 4: ...oduct Do not press your hands or fingers against the cutter when removing printed paper or loading replacing roll paper Do not put your hands between the cover and the body of the product when opening closing the cover Never attempt to repair the product yourself Do not connect a telephone line to the drawer kick connector To ensure safety unplug this product before leaving it unused for an extend...

Page 5: ...ates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the f...

Page 6: ... a printer application Manual Content The manual is made up of the following sections Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Advanced Usage Chapter 4 Application Development Information Chapter 5 Handling Chapter 6 Replacement of the TM T88VI TM T88V Appendix Product Specifications Specifications of Interfaces and Connectors Bluetooth Low Energy Technology Advertising Character Code ...

Page 7: ...12 Features 12 Product Configurations 14 Models 14 Accessories 14 Part Names and Functions 15 Control Panel 16 Connectors 17 Online and Offline 19 Status and Errors 20 Status Display 20 Network Connection Status 21 Error Status 21 NV Memory 24 NV Graphics Memory 24 User NV Memory 24 Memory Switches 24 R E Receipt Enhancement 24 Maintenance Counter 25 Simple Setup for Wireless LAN 26 Useful Functio...

Page 8: ...ace 39 USB Plus Power Interface 39 Connecting the Cash Drawer 40 Cash Drawer Requirements 40 Connecting the drawer kick cable 41 Connecting the Optional External Buzzer 42 Attachment Position 42 Connecting the Optional Wireless LAN Unit 43 Connecting the Optional Customer Display 43 Attaching the Connector Cover 44 Arranging the Cables 46 Attaching the Power Switch Cover 48 Changing the Paper Widt...

Page 9: ...2 List of Errors 82 Resetting the Interface Settings 83 TM Intelligent Function 84 Server direct print 84 Application Development Information 85 Controlling the Printer 85 ePOS Print XML 85 ePOS Device XML 85 ESC POS 85 Controlling the Cash Drawer 87 Controlling the Built in Buzzer 88 Controlling the Optional External Buzzer 89 Software 90 Development Kits 90 Drivers 91 Utilities 91 Others 92 Down...

Page 10: ...w Power Consumption Mode 103 Maintenance Counter 104 Buzzer 104 NFC 104 Epson TM Utility for iOS Android 104 Power Supply Box 104 Overall Dimensions 105 Additional Functions and Functional Improvements 106 Print Speed 106 Interface 106 SimpleAP Function 106 Noise 106 LED Indicator 106 Appendix 107 Product Specifications 107 Printing Specifications 108 Character Specifications 109 Printable Area 11...

Page 11: ...erface 126 NFC Tag 128 Bluetooth Low Energy Technology Advertising 129 Introduction 129 Dongle specifications 129 Procedure 129 Changing the Bluetooth Low Energy Technology Advertising Packet 130 Character Code Tables 141 Compatibility with USB Type A 142 ...

Page 12: ...uest for print data from the product to the Web server at regular intervals Command protocol is based on the ESC POS Proprietary Command System OPOS ADK OPOS ADK for NET JavaPOS ADK and Windows printer drivers are available In addition to supporting several kinds of bar code printing DS1 DataBar printing and two dimensional symbol PDF417 QR code MaxiCode Composite Symbology printing are possible A...

Page 13: ...mart device camera Supports printing using multiple interfaces Enables HTTPS communication Offers network connection check function Others Various interface models are available Optional Wireless LAN cable set customer display external buzzer and interface boards are available Optional wall hanging bracket is available to attach the printer to a wall ...

Page 14: ...r for operation check Power switch cover Connector cover Screw for attaching the Connector cover x1 Bottom cover for the Connector cover Screw for attaching the Bottom cover for the Connector cover x2 Roll paper guide Screw for attaching the roll paper guide x1 Cable lock band AC adapter AC cable TM T88VII User s Guide May not be included depending on the model Options Power supply box Model OT BX...

Page 15: ...nadvertent changing of the power switch to prevent tampering and to improve the appearance of the printer To operate the power switch insert an object with a pointed tip such as a ballpoint pen into the hole on the power switch cover For attaching the power switch cover refer Attaching the Power Switch Cover on page 48 7 Connector cover Use the printer with this cover attached to protect cables 8 ...

Page 16: ...ile the printer is connected to a wired LAN Flashes while communication is temporarily disabled because an IP address has not been acquired or for other reason Ethernet LED Lights while the printer is connected to Ethernet Off while the printer is not connected to Ethernet or while the printer is connected to Wi Fi Flashes while communication is temporarily disabled because an IP address has not b...

Page 17: ...Serial parallel cable with a connector from the tip to the screw that is within 34 mm 1 34 1 Drawer kick connector Connects the cash drawer or the optional external buzzer See Connecting the Cash Drawer on page 40 and Connecting the Optional External Buzzer on page 42 2 Ethernet connector Connects the 10BASE T 100BASE TX Ethernet cable 3 Serial interface Serial model only Connects the serial cable...

Page 18: ...nnector printer and the system may malfunction 1 USB connector Type A Connects a USB cable of a peripheral device such as an optional Wireless LAN cable set customer display or handheld scanner 2 3 Status sheet button Use this button to print a status sheet on interfaces or initialize the settings on interfaces 4 Ethernet connector Connects the 10BASE T 100BASE TX Ethernet cable 5 Drawer kick conn...

Page 19: ... offline under the following conditions While the printer power is turning on off While a self test is running While roll paper is fed using the Feed button When the printer stops printing due to a paper end when the paper out detector detected the paper out During an operation standby state When an error has occurred See Status and Errors on page 20 While the roll paper cover is open ...

Page 20: ... impossible while an error is occurring POWER LED ERROR LED PAPER LED Ethernet LED Wi Fi LED Normal state N O O Initializing after power on N N Running a self test N O Waiting to continue self test N O F Feeding paper using the Feed button N O Waiting to execute a macro N O F Roll paper cover open while not printing N N No paper N N N Remaining amount of roll paper is low N O N Updating firmware F...

Page 21: ... to Wi Fi N O O N In the process of connecting to Wi Fi An IP address has not been acquired N O O F Not connected to Wi Fi N O O O Error Explanation Error LED Flashing Pattern Recovery measure Print head high temperature error A high temperature beyond the standard range for driving the head is detected The printer recovers from the error when the head temperature drops Cover open error The roll p...

Page 22: ...uto cutter error The autocutter does not work properly To recover from the error remove jammed paper or foreign matter in the printer close the roll paper cover and then send an error recovery command or turn the printer back on DC paper jam error The roll paper is jammed To recover from the error remove jammed paper or foreign matter in the printer close the roll paper cover and then send an erro...

Page 23: ...munication unit error An error has occurred in the communication unit DC reversing error The DC motor is reversing DC driving time error DC motor driving time has exceeded the limit DC oscillation error The DC motor is oscillating Error Explanation Error LED Flashing Pattern 0 32 s 5 12 s LED OFF LED ON 0 32 s 5 12 s LED OFF LED ON 5 12 s 0 32 s LED OFF LED ON 0 32 s 5 12s LED OFF LED ON 5 12 s 0 ...

Page 24: ...and read text data for multiple purposes such as for storing a note including customizing or maintenance information of the printer Memory Switches With the memory switches which are software switches for the printer you can configure various settings of the printer For information about the memory switch see Software Settings on page 59 R E Receipt Enhancement You can set the graphics data such a...

Page 25: ...automatically stored in NV memory You can also check the head running length and number of times of autocutting with the self test see Self test Mode on page 71 The maintenance counter values are automatically saved in the NV memory usually every two minutes up to four minutes However the values are not saved when the printer is in power saving mode or when it is turned off without the use of the ...

Page 26: ...t is available after printing a status sheet or reset the network settings Setting up from a Windows Computer using SimpleAP on page 36 Resetting the Interface Settings on page 83 The printer acts as an access point in the SimpleAP mode and allows up to eight devices to connect to the printer Connection to a wireless LAN or wired LAN and connection using the SimpleAP mode can be made at the same t...

Page 27: ...ra on your smart device to acquire the printer information information for specifying the device Specify the target printer using the acquired information to connect to the network Programming using Epson ePOS SDK is required to use these functions These functions are created by combining NFC touch and QR code capturing operations and the target printer specifications using Printer Easy Select API...

Page 28: ...the main connection interface is handled with the highest priority By default the interface that receives the first data transfer is set as the main connection interface however you can select the main connection interface in advance In the status where all receive buffers are empty for more than the set time 1 second by default interface switching is enabled The interface that receives the data i...

Page 29: ... Adjusting the Paper Roll Near End Sensor page 31 5 Connecting the Cash Drawer page 40 4 Connecting the Printer to the Host page 34 6 Connecting the Optional External Buzzer page 42 1 Installing the Printer page 30 7 Attaching the Connector Cover page 44 8 Arranging the Cables page 46 9 Attaching the Power Switch Cover page 48 10 Changing the Paper Width page 49 3 Connecting the AC adapter page 33...

Page 30: ...sks to install the printer on a wall For more details see the installation manual for the optional wall hanging bracket WH 10 Installing the roll paper stoppers Changing the location of the roll paper near end sensor Attaching the connector cover Attaching the wall hanging bracket WH 10 For the other notes see the installation manual for the optional wall hanging bracket WH 10 Be sure to attach th...

Page 31: ... slightly in shape depending on paper roll design and manufacturing tolerances it is impossible to detect the remaining paper exactly To let the NE sensor detect remaining amount of paper accurately it is recommended to use a roll paper with a core inner diameter of 12 mm 0 47 and outer diameter of 18 mm 0 71 An outer diameter of a paper roll that is detected as near end varies by usage environmen...

Page 32: ...32 Chapter 2 Setup 3 Tighten the adjustment screw 4 After adjustment make sure that the detection lever operates smoothly ...

Page 33: ...er to the power supply connector stamped 24V WARNING Never insert the AC cable plug into a socket that does not meet the input voltage of the AC adapter Doing so may result in damage to the printer Should a fault ever occur immediately turn off the power to the printer and unplug the AC cable from the socket The optional power supply box OT BX88VII is available You can store the power supply unit ...

Page 34: ...o could damage the cable and connectors Make sure to use a USB 2 0 compliant cable When the printer is connected to an Android device via USB the connection may be disabled after changing the printer settings using TM Utility In that case restart TM Utility When LAN cables are installed outdoors make sure they are connected through devices that have surge protection Otherwise the devices can be da...

Page 35: ...d using the same channel that is used in the neighboring shops where Wireless LAN is used Wireless LANs with a frequency band of 2 4 GHz interfere with Bluetooth communication When using Bluetooth and Wi Fi at the same time we recommend using 5 GHz When using the printer in environments where kitchen microwaves and other devices that may interfere radio waves are installed observe the following po...

Page 36: ...mpleAP from the setting menu available after printing the status sheet 1 Print the status sheet Printing a Status Sheet on page 79 2 Press the Feed button briefly less than one second three times SimpleAP mode is selected in the setting menu 3 Hold down the Feed button for at least one second SimpleAP is activated 3 Start TM T88VII Utility for Windows The Feed button is disabled when the utility i...

Page 37: ...e host computer 3 Turn on the printer 4 Start up the TM T88VII Utility for Windows 5 Select the printer and then press the OK button If the printer is not displayed press the Add Port button and then add the printer connected by USB 6 Perform network I F as well as TCP IP settings For details on the settings see the TM T88VII Utility User s Manual 7 When you have finished making settings disconnec...

Page 38: ...roid Necessary Items Prepare the following items Device for setting iOS or Android device Utility for setting Epson TM Utility for iOS Android 1 Run the Epson TM Utility for iOS Android 2 Set from Wi Fi Setup Wizard in the menu Follow the on screen instructions to complete the settings ...

Page 39: ... of the USB Plus Power cable to the printer and the square connector to the device After starting the host device turn the printer on When using connectors equipped with screws tighten the screws on both sides to secure the connectors firmly When using interface cables equipped with a ground line attach the ground line to the screw hole marked FG on the printer When using interface cables equipped...

Page 40: ...ent must be 1A or less Be sure to use the 24V power output on drawer kick connector pin 4 for driving the equipment Drawer Connection Diagram Adaptable Connector RJ12 modular connector Do not connect both the optional external buzzer and the cash drawer to the printer at the same time by using a branched connector When the optional external buzzer is enabled with the memory switch customized value...

Page 41: ...ection 1 Frame GND 2 Drawer kick drive signal 1 Output 3 Drawer kick open close signal Input 4 24 V 5 Drawer kick drive signal 2 Output 6 Signal GND WARNING Use a shield cable for the drawer kick cable When using cash drawer make sure to use the power supply for printer connector pins 4 Do not insert a telephone line into the drawer kick connector Doing so may damage the telephone line or printer ...

Page 42: ...ern setting and frequency setting For information about the memory switch customized values see Software Settings on page 59 Attachment Position The optional external buzzer is recommended to be installed in the following positions Be sure to turn off the printer before you connect disconnect the optional external buzzer Do not connect both the optional external buzzer and the cash drawer to the p...

Page 43: ...r when connecting the Wireless LAN unit Depending on the installation conditions of the printer and the routing for cables connected to it the status of the radio waves for the Wireless LAN unit may decline If this does happen use an extension cable Do not disconnect the Wireless LAN unit from the printer while the printer is powered Be sure to turn off the printer when connecting the customer dis...

Page 44: ...ach the connector cover Follow the steps below to attach the connector cover to protect cables 1 Turn over the printer 2 Position the two hooks on both sides of the connector cover so that they hook the printer case 3 Push the connector cover down to click onto the printer case Hooks ...

Page 45: ...closed screw to fix the connector cover To remove the connector cover turn the printer over remove the screw and push the connector cover down while pushing both sides of the connector cover inward to detach the hooks from the printer case ...

Page 46: ... has cable exits on the back and both sides You can also route the cables out the front by passing them through the notch in the printer bottom If you want to pass the USB cable through the cable exit on the back fit the cable under the hook on the printer to prevent the cable from coming off and to prevent too much force being applied to the connector section Hooks ...

Page 47: ...urn over the printer and make sure the cables are not pinched When using cables without lock use of the bundled cable lock band is recommended You can also attach bottom cover to hide connectors Make sure the cable does not get caught when installing ...

Page 48: ...l operations of the power switch You can press the power switch by inserting a sharp pointed object in the holes on the power switch cover To detach the cover use a sharp pointed object WARNING If an accident occurs with the power switch cover attached unplug the power cord immediately Continued use may cause fire or shock ...

Page 49: ...n on the roll paper holder is aligned with the hole on the printer 4 Set the paper width in software setting mode For information about the software setting mode see Software Settings on page 59 Once you change the paper width to 58 mm and print on 58 mm width roll paper you cannot go back to 80 mm width Because parts of the print head that do not normally touch the paper may be damaged by the pla...

Page 50: ...r the RTC Real Time Clock may be initialized when starting up for the first time If the time is initialized make settings using the Setup Utilities For details on making settings using the Setup Utilities see the TM T88VII Utility User s Manual ...

Page 51: ...UTION Before you remove the DIP switch cover turn off the printer and disconnect all cables Otherwise a short circuit may cause the printer to malfunction If you open the DIP switch cover be sure to close the cover and tighten the screw after adjusting the DIP switch Using this product with the cover open may cause fire or electric shock DIP switch settings are enabled only when the power is turne...

Page 52: ...52 Chapter 3 Advanced Usage 3 Set the DIP switches using the tip of a tool such as a small screwdriver 4 Replace the DIP switch cover and screw it in place ...

Page 53: ...s OFF 1 5 Parity check Yes No OFF 1 6 Parity selection Even Odd OFF 1 7 Baud rate selections See the Transmission Speed DIP Switches 1 7 1 8 table below ON 1 8 OFF Transmission speed bps bits per second SW 1 7 SW 1 8 Depends on the software setting mode settings ON ON 4800 OFF ON 9600 default ON OFF 19200 OFF OFF Depending on print conditions such as print duty print head temperature and data tran...

Page 54: ... 6 Reserved Do not change setting Fixed to OFF OFF 2 7 I F pin 6 reset signal Enabled Disabled OFF 2 8 IF pin 25 reset signal Enabled Disabled OFF For DIP Switch 2 1 BUSY condition see also Selecting the BUSY Status on page 58 When you use the APD change the setting of DIP switch 2 1 BUSY condition to ON Function SW 2 3 SW 2 4 Do not set ON ON Print density standard OFF OFF Print density medium ON...

Page 55: ...F 1 4 Error signal output 1 Disabled Enabled OFF 1 5 Undefined OFF 1 6 1 7 1 8 SW Function ON OFF Default setting 2 1 Handshaking BUSY condition Receive buffer full Offline OFF Receive buffer full 2 2 Reserved Do not change setting Fixed to OFF OFF 2 3 Selects print density See the Selecting the Print Density DIP Switches 2 3 2 4 table below OFF 2 4 2 5 Reserved Do not change setting Fixed to OFF ...

Page 56: ...2 4 Do not set ON ON Print density standard OFF OFF Print density medium ON OFF Print density dark OFF ON If the print density is set to Medium or Dark level print speed may be reduced The print density can be set with DIP switches 2 3 2 4 or the software settings See Software Settings on page 59 ...

Page 57: ...ed Do not change setting Fixed to OFF OFF 6 Reserved Do not change settings Fixed to OFF OFF 7 Reserved Do not change settings Fixed to OFF OFF 8 Reserved Do not change settings Fixed to OFF OFF For DIP Switch 1 BUSY condition see also Selecting the BUSY Status on page 58 Function SW 3 SW 4 Do not set ON ON Print density standard OFF OFF Print density medium ON OFF Print density dark OFF ON If the...

Page 58: ...resetting with the interface and when a self test is being run Printer status DIP SW 2 1 ON OFF Offline During the period after power is turned on including resetting with the interface to when the printer is ready to receive data BUSY BUSY During the self test BUSY BUSY When the cover is open BUSY During paper feed with the Feed button BUSY When the printer stops printing due to a paper end when ...

Page 59: ...Epson TM Utility for iOS Android Print Density Print Speed Automatic Paper Reduction Auto Paper Feed Cut at cover close Paper Width Top Margin Character Font Settings 1 1 Interface Selection Interface Settings Intelligent Settings Command Execution Offline Power Supply Output Other Settings 2 2 Batch rotate print Upside Down Restore Delete Defined Data Print Data Parsing setting 3 Cut Error Releas...

Page 60: ...g Time Config LPR Config Port9100 Config IP Port Filter Config The software setting mode is the mode set using the printer s panel For details on panel operations see Software Setting Mode on page 73 For details about the items that can be set with ESC POS commands and the setting method see the ESC POS command reference If the same setting is set using the DIP switch the DIP switch setting is app...

Page 61: ...S ND 100 17 500 mm sec KT55FA AP45KS ND 100 16 450 mm sec KT48FA KT55PF 100 15 400 mm sec KT48PF P5047 55 P5047 46 105 15 400 mm sec When the print density level is increased print speed may be reduced When printing at a density of 115 or more and below a room temperature of 15 C the speed drops to less than 200 mm sec When setting the print speed to level 17 use customized values to set the print...

Page 62: ...pending on print conditions such as print duty print head temperature and data transmission speed print speed is automatically adjusted which may cause white lines due to intermittent print the motor sometimes stops To avoid this keep the print speed constant by setting it lower By using a setting tool such as TM T88VII Utility the print speed can be selected from 17 levels from the slowest level ...

Page 63: ...ion 3 pass 1 pass default setting Remove all ejected paper before printing with backfeed Disable the automatic top logo setting when enabling backfeed You cannot use backfeed in the following cases even if you have enabled backfeed Immediately after auto cutting while the cover is closed While the self test is in progress If setting a top margin of 5 mm 0 2 or less confirm that no errors occur in ...

Page 64: ...l Font B Multi Language Font Thai Vietnam default setting Simplified Chinese Font Priority ANK Japanese default setting Simplified Chinese Traditional Chinese Korean Interface Selection UIB Serial Parallel and Power Plus USB models only Built in USB Ethernet Wi Fi Auto Multiple default setting Interface Settings Serial Interface Baud Rate 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps default sett...

Page 65: ...ed The Class setting is applied only to the USB Type B connector The USB power saving function is valid only when the USB interface communication condition is set to the vendor defined class and the system configuration is set so that the USB driver can support the USB power saving function When using this printer with multiple interfaces make sure the interface that is always connected to be set ...

Page 66: ...ble Disable default setting Command Execution Offline Enable Disable default setting Power Supply Output Selectable from levels 1 to 3 low power load Default setting level 3 When using a parallel interface make settings by using the DIP switches When using a parallel interface make settings by using the DIP switches The setting item may not be available depending on the region ...

Page 67: ... 256KB default setting 320KB 384KB Buzzer Control Option Buzzer Enable Disable default setting Buzzer Frequency Error Continuous default setting 1 time No sound This function is supported only on the ANK model For information about how to connect the optional external buzzer see Connecting the Optional External Buzzer on page 42 When the optional external buzzer is enabled a cash drawer cannot be ...

Page 68: ...quency Autocut 1 time default setting No sound Sound Pattern Pulse 1 Selectable from Patterns A to E Default setting Pattern A Buzzer Frequency Pulse 1 1 time default setting No sound Sound Pattern Pulse 2 Selectable from Patterns A to E Default setting Pattern B Buzzer Frequency Pulse 2 1 time default setting No sound ...

Page 69: ...the roll paper cover and turn on the printer while pressing the Feed button Self test Briefly press the Feed button Hold down the Feed button Press the Feed button once briefly and then hold it down Open the roll paper cover and turn on the printer while pressing the Feed button and then close the roll paper cover Continuing the self test Mode selection guidance NV Graphics Information Hexadecimal...

Page 70: ...0 Exit and Reboot Printer 1 NV Graphics Information 2 Receipt Enhancement Information 3 Customize Value Settings 4 Restore Default Values 5 Interface Setup 6 TM Intelligent Information 7 Peripheral Device Information 8 or more None Select Modes by executing following procedure step 1 Press the Feed button less than 1 second as many times as the selected mode number step 2 Press Feed button for 1 s...

Page 71: ...t print status a Continuing self test guidance is printed and the Power LED flashes 3 Briefly press the Feed button less than one second to continue the self test The printer prints a rolling pattern on the roll paper using the built in character set After completed is printed the printer initializes and switches to standard mode NV Graphics Information Print Mode Prints the following NV graphic i...

Page 72: ...oot Printer Receipt Enhancement Information Print Mode You can check the following items using the R E information mode Automatic top logo setting Automatic bottom logo setting Extended settings for automatic top bottom logo Follow the steps below 1 After running a self test hold down the Feed button for at least one second and then select the Mode selection The Mode selection guidance is printed ...

Page 73: ...ion Power supply capacity Automatic line feed Select paper sensor s to output paper end signals ERROR signal when an error occurs Thai Character Composition Character code table defaults International character defaults Follow the steps below 1 After running a self test hold down the Feed button for at least one second to enter the Mode selection The Mode selection guidance is printed and the Pape...

Page 74: ...lose Software setting mode turn off the printer or select Exit to return to Mode selection guidance and then select Exit and Reboot Printer When set to a value other than those in the software setting mode the current settings are not printed To select 0 as the item number hold down the Feed button until printing starts If the button is pressed a number of times that is not displayed by the Setup ...

Page 75: ...oring the default settings Briefly press the Feed button once less than one second hold it down for at least one second Hold down the Feed button until the message of restore completion is printed When restoring default settings and deleting user defined data Briefly press the Feed button twice less than one second and then hold it down for at least one second Hold down the Feed button until the r...

Page 76: ...than one second for the number of times shown in the print result hold down the button for more than one second to select the setting items Initialize Select Wi Fi Ethernet Setup and select Initialize to restore the communication settings to the factory default The printer is reset and restarted SimpleAP mode With OT WL06 In Wi Fi model select Wi Fi Ethernet Setup and select SimpleAP to start in S...

Page 77: ...ction guidance is printed again 3 To finish turn off the power or select Exit and Reboot Printer Peripheral Device Information Print Mode This function allows you to print information for the device currently connected to the printer Customer display information Wi Fi adapter information Follow the steps below 1 After running a self test hold down the Feed button for at least one second to enter t...

Page 78: ... Error LED turns on 3 Close the roll paper cover From this point all data received by the printer is printed in the corresponding hexadecimal numbers and ASCII characters Example of printing in hexadecimal dumping mode 4 To close hexadecimal dumping mode turn off the printer after printing is complete or press the Feed button for three times When there are no characters that correspond to the prin...

Page 79: ...e roll paper cover 3 Hold down the Feed button for at least one second 4 Close the roll paper cover The status sheet is printed To let the printer back to normal mode hold down the Feed button for at least one second When the power LED is flashing wait until it remains lit to start printing After the status sheet is printed only the print settings of the mainly connected interface are retained For...

Page 80: ...nt function connects to the server and the connection status is printed Print network connection check report Network connection is checked and the check result report is printed For more details see Network Connection Check on page 82 Activate SimpleAP Activate SimpleAP to establish direct wireless connection with the printer For more details see Simple Setup for Wireless LAN on page 26 ...

Page 81: ...IPv6 IPv6 Enable DHCPv6 Enable IP Address fe80 123 4567 89AB C DEF 64 linklocal 2000 5678 90AB CDEF 1 234 64 manual Default Gateway x x x x x x x x Primary DNS Addr x x x x x x x x Secondary DNS Addr x x x x x x x x Privacy Extension Disable IP Wi Fi Direct fe80 ABC DEF 1234 567 8 64 linklocal Dynamic DNS Dynamic DNS Enable Host Name EPSONxxxxxx aaa bbb c o jp Obtain Host Name Auto Bonjour Bonjour...

Page 82: ... your printer may be filtered Check whether your wireless router has restrictions such as MAC address filtering See the documentation of the wireless router or contact your network administrator for assistance 8 Incorrect IP Address Incorrect IP address is assigned to the printer Confirm IP address setup of the network device hub router or access point 9 IP Communication error Confirm the connecti...

Page 83: ... details on removing the connector cover 3 Hold down the status sheet button while turning on the printer A message is printed indicating that resetting is being performed and the printer restarts You can return the interface settings to their defaults from the Interface Setup mode See Interface Setup Mode on page 76 for details on the Interface Setup mode Only network settings are returned to the...

Page 84: ...ograms from our homepage Server direct print The server direct function allows this product to acquire print data from a Web server and then print By including print data in a response to request from this product the Web server application can print to this product or a TM printer on the network The features are as follows You can acquire print data from three different URLs Print data is availab...

Page 85: ...th ePOS Print XML commands you can print in environments where http communication is available and from OS applications For detailed information about ePOS Print XML see the ePOS Print XML User s Manual ePOS Device XML ePOS Device XML is a command system that uses XML to define functions to control various POS peripherals including this product printer unit connected to this product An application...

Page 86: ... Chapter 4 Application Development Information For detailed information about ESC POS commands see the ESC POS Command Reference that can be accessed from the following URL www epson biz com pos reference ...

Page 87: ...OPOS OCX Driver Register a cash drawer using the SetupPOS Utility and control using the OpenDrawer method or the DirectIO function For details see the EPSON OPOS ADK MANUAL APPLICATION DEVELOPMENT GUIDE Cash Drawer and the UnifiedPOS Specification OPOS for NET Register a cash drawer using the SetupPOS Utility and control using the OpenDrawer method or the DirectIO function For details see the EPSO...

Page 88: ...nd of printing or start end of a page For details see the manual for drivers For API the API for opening the drawer is used For details see the manual for Status API of the driver OPOS OCX Driver Register a POS printer using the SetupPOS Utility and control using the DirectIO function For details see the EPSON OPOS ADK MANUAL APPLICATION DEVELOPMENT GUIDE POSPrinter TM Series OPOS for NET Register...

Page 89: ... manual for drivers For API use the DirectIO function or the API for opening the drawer For details see the manual for Status API of the drivers OPOS OCX Driver Register a POS printer using the SetupPOS Utility and control using the DirectIO function For details see the EPSON OPOS ADK MANUAL APPLICATION DEVELOPMENT GUIDE POSPrinter TM Series OPOS for NET Register a POS printer using the SetupPOS U...

Page 90: ...compatible with Microsoft POS for NET It allows you to develop applications that are compatible with the UPOS Unified POS specification When developing applications use a separate development environment such as Microsoft Visual Studio NET EPSON JavaPOS ADK Windows Linux JavaPOS is the standard specification which defines an architecture and device interface API to access various POS devices from ...

Page 91: ...ter driver It is able to print images text and vector graphics etc that an application displays With this driver many printer controls are possible such as paper cut timing control cash drawer control printing speed control blank line skip and upside down printing It also provides API and dialogues for print setting sample applications and logo setting utility Mac OS X Epson TM BA Series Thermal P...

Page 92: ...Epson Monitoring Tool Use to check a list of status for the Epson printers connected to the network You can also update certificates for multiple printers used for WPA2 Enterprise in a batch Windows TM T88VII Printer Model Setting Utility This tool allows you to change the model name for the TM T88VII to TM T88VI or TM T88V Windows BmpToRaster You can convert BMP image files to multi tone or black...

Page 93: ...ecognition rate of ladder barcodes and two dimensional symbols may vary depending on widths of the modules print density environmental temperature type of paper and characteristics of the reader Therefore the user must check the recognition rate before setting the use conditions so that the restrictions of the reader are satisfied Reading quality of barcodes and two dimensional symbols in graphics...

Page 94: ...g The printer may be damaged Do not touch the manual cutter with your hands when installing or replacing the roll paper Otherwise you may be injured because the manual cutter blade is sharp Use roll paper that meets the printer specification For details about paper specification see Paper Specifications on page 113 Paper must not be pasted to the roll paper spool When the roll paper cover cannot b...

Page 95: ...95 Chapter 5 Handling 3 Install the roll paper in the correct direction 4 Pull out some roll paper and close the roll paper cover When roll paper is loaded feed the paper for at least 20 mm ...

Page 96: ...96 Chapter 5 Handling 5 Tear off the paper ...

Page 97: ...w if the roll paper is jammed 1 Turn off the printer 2 Open the roll paper cover CAUTION Do not touch the thermal head and its surroundings After printing the thermal head and its surroundings can be very hot When a paper jam occurs never pull out the paper forcibly ...

Page 98: ...98 Chapter 5 Handling 3 Remove the jammed paper 4 Close the covers ...

Page 99: ...es not open even if you pull the cover open lever Follow the steps below to return the autocutter blade to its normal position 1 Turn off the printer 2 Slide the cutter cover toward the front to open it 3 Turn the knob until you see a triangle in the opening This returns the cutter blade to the normal position There is a label near the cutter to assist you 4 Close the cutter cover 5 Open the roll ...

Page 100: ... feed To remove the paper dust clean the platen roller with a cotton swab moistened with water Turn on the printer power only after the water has completely dried Turn off the printer open the roll paper cover and clean the thermal elements of the thermal head with a cotton swab moistened with an alcohol solvent ethanol or IPA Never clean the product with alcohol benzine thinner or other such solv...

Page 101: ...01 Chapter 5 Handling Preparing for Transport Follow the steps below to transport the printer 1 Turn off the printer 2 Remove the power supply connector 3 Remove the roll paper 4 Pack the printer upright ...

Page 102: ... Interface model By using the same settings as TM T88VI TM T88V the same print density can be set Number of Head Energizing Parts For the TM T88VII the default setting of the number of head energizing parts is One part energizing It does not usually need to be changed Printable Area for 80 mm Width Paper The printable area left right margins print start position from the autocutting position print...

Page 103: ...e print speed to 500 mm s the amount of electricity consumed increases DIP Switches The functional assignments of DIP switches for the TM T88VII differ from the TM T88VI TM T88V See Setting the DIP Switches on page 51 for more details Printer Status The TM T88VII goes to the same status under the same conditions as the TM T88VI TM T88V You can replace the TM T88VI TM T88V with the TM T88VII withou...

Page 104: ...e to sound the TM T88VII s built in buzzer or the optional external buzzer without changing the application NFC TM T88VII TM T88VI has a built in NFC tag Epson TM Utility for iOS Android TM T88VII TM T88VI allow you to make various settings using Epson TM Utility for iOS Android which runs on an iOS or Android device Power Supply Box The optional power supply box OT BX88VII is available to be atta...

Page 105: ...88VII W 145 D 195 H 148 mm Approximately 1 7 kg W 5 71 D 7 68 H 5 83 Approximately 3 75 lb TM T88VI TM T88V The illustrations are of TM T88VI W 145 D 195 H 148 mm Approximately 1 6 kg W 5 71 D 7 68 H 5 83 Approximately 3 53 lb 145 141 145 141 148 195 211 195 148 195 211 195 ...

Page 106: ... with a mode SimpleAP that allows the printer to connect directly when using an optional wireless LAN unit without having to use a wireless LAN access point Noise LED Indicator The TM T88VII is equipped with a Wi Fi LED and an Ethernet LED Each LED turns on or flashes to indicate Wi Fi or Ethernet connection status respectively TM T88VII TM T88VI TM T88V Default 400 450 mm s 200 350 mm s 300 mm s ...

Page 107: ...bps Buffers Receive buffer 4 KB Downloaded buffer 12 KB both for user defined characters and downloaded images NV graphics data 384 KB Barcode two dimensional symbol composite symbol printing UPC A UPC E JAN8 EAN 8 JAN13 EAN13 Code39 Code93 Code128 ITF CODABAR NW 7 GS1 128 GS1 DataBar PDF417 QR code Maxi Code Data Matrix Aztec Code Two dimensional GS1 DataBar Composite Symbology Cash drawer functi...

Page 108: ...0 mm width paper printing 72 2 mm 2 84 512 dots 58 mm width paper printing 50 8 mm 2 0 360 dots 48 column mode 80 mm width paper printing 67 7 mm 2 67 480 dots 58 mm width paper printing 50 8 mm 2 0 360 dots Characters per line Standard column mode ANK font A 80 mm width paper printing 42 58 mm width paper printing 30 ANK font B 80 mm width paper printing 56 58 mm width paper printing 40 Kanji fon...

Page 109: ...n 8 224 characters of KSC5601 Character structure W x H dots Standard column mode ANK font A 12 24 dots Right side dot space 2 ANK font B 9 17 dots Right side dot space 2 Kanji font A 24 24 dots Right side dot space 0 Kanji font B 16 16 dots Right side dot space 0 Special font A 12 24 dots Right side dot space 2 Special font B 9 24 dots Right side dot space 2 48 column mode ANK font A 10 24 dots R...

Page 110: ...257 to 512 is shifted approximately 0 07 mm 0 0028 in the paper feed direction as shown in the figure below In 4 divided energizing the print position within the printable area of the thermal elements for dots 1 to 128 129 to 256 257 to 384 and 385 to 512 is shifted approximately 0 04 mm 0 0016 in the paper feed direction as shown in the figure below 0 141 0 05 mm 0 0056 0 002 79 5 0 5 mm 3 13 0 0...

Page 111: ...ts for dots 1 to 256 and 257 to 360 is shifted approximately 0 07 mm 0 0028 in the paper feed direction as shown in the figure below In 4 divided energizing the print position within the printable area of the thermal elements for dots 1 to 128 129 to 256 and 257 to 360 is shifted approximately 0 04 mm 0 0016 in the paper feed direction as shown in the figure below 0 141 0 05 mm 0 0056 0 002 57 5 0...

Page 112: ...t may be reduced When printing after cutting paper for prints with no pitch reduction feed the paper about 1 mm 16 406 inches before printing When leaving paper loaded for an extended period of time make sure you feed about 30 mm of paper This can prevent paper from wrinkling and causing prints to be too light Autocutter blade position Approx 29 Approx 15 Manual cutter position Center of the print...

Page 113: ...ia List for Thermal Receipt Printers U www epson biz com content sht_tm_media Paper must not be pasted to the roll paper spool The remaining amount of the roll paper when a roll paper near end is detected differs depending on the spool type Use of thermal paper with a pre printed recording surface should be avoided Using it can cause the thermal head to stick to the thermal paper surface during pr...

Page 114: ...at 24V 25 C normal print density Standby Approx 0 1 A on average Up to 1 A for drawer kick driving Operating Mean Approximately 1 8A Note When print ratio is approximately 18 Continuous printing for 30 lines repeating 20H 7FH Font A 42 columns ASCII character 5 line feeding Autocutting ...

Page 115: ...on 1 corner 3 edges and 6 surfaces There is no external or internal visible damage and the unit operates normally after being dropped When unpacked Height 5 cm 1 97 Orientation Lift one edge and release it for all 4 edges There is no external or internal visible damage and the unit operates normally after being dropped while not operating Acoustic noise operating Approximately 52 dB bystander posi...

Page 116: ...dix External Dimensions and Mass Width Approximately 145 mm 5 71 Depth Approximately 195 mm 7 68 Height Approximately 148 mm 5 83 Mass Approximately 1 7 kg 3 75 lb except for roll paper Units mm 145 195 211 148 ...

Page 117: ...117 Appendix Units mm 251 ...

Page 118: ...ion method Power supply specifications USB self power supply function Current consumed by USB bus 2 mA USB packet size with full speed connection USB bulk OUT TM 64 bytes USB bulk IN TM 64 bytes USB device class Both USB vendor defined class and USB printer class are supported To set the USB device class see Software Settings on page 59 USB vendor defined class USB printer class Vendor ID 04B8h 04...

Page 119: ... Used in WebConfig SNMP ENPC Used in setting and monitoring DHCP APIPA Used in automatic setting for the IP address and so on Item Default settings IP address 192 168 192 168 Subnet mask 255 255 255 0 Default gateway 0 0 0 0 IP address acquisition Automatic APIPA Disabled IP Address Printing Enabled Socket Timeout 90 seconds Community name Read Only public Community name Read Write no value SNMP I...

Page 120: ...us connections 6 Number of connections for which printing is available 1 Other users need to wait until the connection is released Time out 90 sec changeable Job cancel Not available Banner printing Not available Port type TCP communication port for direct printing Port number 9100 Port communication direction bidirectional Max simultaneous connections 6 Number of connections for which printing is...

Page 121: ...terprise Settings in SimpleAP mode Factory default settings In SimpleAP mode DHCP Server is working and assigns IP address to host automatically Settings in Standard Mode Countries where Wi Fi can be used are limited Since notes are provided for each country check the sheet supplied with the product When using wireless LAN make sure you disconnect the LAN cable If a LAN cable is connected wireless...

Page 122: ...ions of the printer and Wireless LAN units have been checked for operation the operation of the printer in combination with all the Wireless LAN units is not guaranteed Be sure to carry out evaluation of the operation before use Notes on use When you initialize or change the printer settings the printer is reset to reflect the settings It may take about 1 minute depending on the network settings o...

Page 123: ...s per second Select one of the following with DIP switch 1 7 1 8 4800 9600 19200 38400 bps Select one of the following with commands 2400 4800 9600 19200 38400 57600 115200 bps Parity check Select one of the following with DIP switch 1 5 Yes No Parity selection Select one of the following with DIP switch 1 6 Even Odd Stop bit 1 or more bits However the stop bit for data transfer from the printer i...

Page 124: ... ms or more 7 SG Signal ground 20 DTR Output 1 When DTR DSR control is selected this signal indicates whether the printer is BUSY SPACE status Indicates that the printer is ready to receive data MARK status Indicates that the printer is BUSY Set BUSY conditions with DIP switch 2 1 2 When XON XOFF control is selected the signal indicates that the printer is properly connected and ready to receive d...

Page 125: ... receive buffer is released from the buffer full state Transmit Transmit 3 When the printer switches from offline to online Transmit 4 When the printer recovers from an error using some ESC POS commands Transmit XOFF 5 When the receive buffer becomes full Transmit Transmit 6 When the printer switches from online to offline Transmit CAUTION When the printer goes from offline to online and the recei...

Page 126: ... control lines in units of four bits a nibble In the byte mode data transfer proceeds by making the 8 bit data lines bidirectional Both modes fail to proceed concurrently in the compatibility mode thereby causing half duplex transmission Mode Communication direction Other information Compatibility mode Host Printer communication Centronics compliant Reverse mode Printer Host communication Assumes ...

Page 127: ... Ptr Data6 Data6 Data6 9 Host Ptr Data7 MSB Data7 MSB Data7 MSB 10 Printer Ack PtrClk PtrClk 11 Printer Busy PtrBusy Data3 7 PtrBusy 12 Printer Perror AckDataReq Data2 6 AckDataReq 13 Printer Select Xflag Data1 5 Xflag 14 Host AutoFd HostBusy k HostBusy 15 NC ND ND 16 GND GND GND 17 FG FG FG 18 Printer Logic H Logic H Logic H 19 GND GND GND 20 GND GND GND 21 GND GND GND 22 GND GND GND 23 GND GND G...

Page 128: ...e to the signal ground level Make sure the signals satisfy electrical characteristics Set the leading edge and trailing edge times to 0 5ms or less Do not ignore Ack or BUSY signals during a data transfer Ignoring such signals may result in data corruption Make the interface cables as short as possible Transmission standard ISO14443 A Frequency 13 56 MHz Memory 144 byte Transmission distance Appro...

Page 129: ...r turning on the printer this is not enabled Bluetooth Low Energy Technology Advertising Packet Format In the TM T88VII the iBeacon format is used by default for the Bluetooth low energy technology Advertising Packet The UUID for the T88VI is fac1ba2f 61a2 4d83 9a8c 60087c232569 The user can edit the following specifications in the iBeacon format UUID Major number Minor number and Measured Power T...

Page 130: ...he following two methods Changing settings using the Epson TM T88VII Utility for Windows see the TM T88VII Utility User s Man ual for details Changing settings using an HTTP Request The method of changing settings via an HTTP Request is explained below Content Data Length Value Description Length of this data 1 byte 02h AD type 1 byte 01h Adtype flags Flags 1 byte 06h Fixed value 06h Length of thi...

Page 131: ...rmware version using the self test Self test Mode on page 71 You can check the product s serial number using a self test Self test Mode on page 71 or on the manufacturing nameplate attached to the product Escape processing for configuration scripts When reading writing a configuration script for a printer the strings content of the configuration script being transmitted and received uses the follo...

Page 132: ...quires information for the Bluetooth adapter Content Type application json charset utf 8 Access Control Allow Origin Access Control Allow Methods POST GET OPTIONS HEADER Access Control Allow Headers Content Type Content Length Authorization X Content Type Options nosniff X XSS protection 1 mode block X Frame Options deny Content Security Policy default src none WWW Authenticate Digest realm IPaddr...

Page 133: ...st Response Status Response Body 200 OK message Success detail null description Encoded string for the configuration script 404 Not Found message Requested file not found detail null description null 400 Bad Request message Invalid Parameter detail null description null Response Status Response Body 200 OK The HCI Version for the Bluetooth adapter is 6 or higher Link message Success detail null de...

Page 134: ...escription VendorID 0a12 ProductID 0001 ProductName no name Bluetooth LE Not support 404 Not Found Adapter not connected message Beacon dongle not connected detail null description null Content Type text json charset utf 8 http printer IP address webconfig beacon cgi Content Type application json charset utf 8 Access Control Allow Origin Access Control Allow Methods POST GET OPTIONS HEADER Access ...

Page 135: ...ng for the configuration script that performed escape processing Update successful 200 OK It has following header X RateLimit Limit 1 X RateLimit Remaining 0 X RateLimit Reset xx Update failed When the parameter is too long 413 Request Entity Too Large It has following header X RateLimit Limit 1 X RateLimit Remaining 1 X RateLimit Reset xx Update failed When an error occurs when applying a new con...

Page 136: ...ail see Table 12 description null 413 Request Entity Too Large message Request Entity Too Large detail null description null 429 Too Many Requests message You sent too many requests in a given amount of time detail null description null 500 Internal Server Error message Failed to update settings detail see Table 13 description null Case Body The correct escape processing is not performed at the po...

Page 137: ...ecified message Invalid Parameter detail A parameter type is invalid description null No Type specified Or an invalid parameter has been specified message Invalid Parameter detail A parameter type or description is not specified description null When detecting a string with invalid escape processing message Invalid Parameter detail Invalid parameter is found description null Case Body Update faile...

Page 138: ...you start Advertising using this command before Bluetooth low energy technology Advertising Packet specifications on page 139 As a Random Static Address is used in T88VI bit7 and bit6 for n1 need to be set to 1 Definition Length Default Description Min advertising Interval 2 bytes aL a0 aH 00 00a0h 0 625 100ms Period 00a0h is the minimum that can be specified Max advertising Interval 2 bytes bL a0...

Page 139: ...sing Data 31 bytes d2 02 d3 01 d4 06 d5 1a d6 FF d7 4c d8 00 d9 02 d10 15 02h Length d11 d26 fa c1 ba 2f 61 a2 4d 83 9a 8c 60 08 7c 23 25 69 TM UUID fac1ba2f 61a2 4d83 9a8c 60087c232569 d27 00 d28 Model No Major number The Default specifies the ID that indicates the model type using keywords shown in Keywords on page 140 You can also specify a direct value d29 00 d30 IP address 4th byte Minor numb...

Page 140: ...dom 6 byte number and 1 is for the MSB2bit of the leading 1 byte Generates a random 6 byte number in the printer and replaces it with a string that sorts the Address using 1 for the MSB2bits for the leading 1byte in Little endian IPn 1 byte Value for n in the printer s IP address When the IP address is 192 168 192 168 it is replaced with the following string IP1 c0 IP2 A8 IP3 64 IP4 c8 MODEL_NO 1 ...

Page 141: ...141 Appendix Character Code Tables Refer to the following URL regarding the character code table www epson biz com pos reference charcode ...

Page 142: ...V or less Barcode scanners with USB HID interface or with CDC ACM interface can be used To use a barcode scanner set the scanner suffix delimiter to CR carriage return code Data cannot be obtained using any other settings Epson ePOS SDK version 2 12 0 or later supports barcode scanner control The shape of the Wireless LAN unit varies depending on the model Secondary connection Direct connection TM...

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