Epson TM-S2000 Series, Technical Reference Manual

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Chapter 4 Handling
69
4
Troubleshooting
Error LED Is On or Flashing
See "Error S t a tu s" o n pa g e 25 .
Paper or ID Card Is Jammed
When cut sheet paper is jammed
Ope n t he MICR cover or sca nn er cover t o remove t he jammed paper in t he paper pa t h.
See "Ope ning t he MICR Cover" o n pa g e 59 or "Ope ning t he Sca nn er Cover" o n pa g e 60 .
When an ID card is jammed
Ope n t he sca nn er cover t o remove t he jammed ID card.
See "Ope ning t he Sca nn er Cover" o n pa g e 60 .
Printout Is Faint
The in k-je t head may be d i r t y.
See "Clea ning t he I n k-Je t Head" o n pa g e 66 t o clea n t he in k-je t head.
Reading/Scanning Is not Normal
Magnetic ink character cannot be read normally
The MICR head may be d i r t y.
See "Clea ning t he MICR Head" o n pa g e 66 t o clea n t he MICR head.
Scanned data is not normal
The sca nn er g lass may be d i r t y.
See "Clea ning t he Sca nn er" o n pa g e 67 t o clea n t he sca nn er g lass.