Epson TM-P20II Technical Reference Manual Download Page 13

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NV Memory (Non-Volatile Memory) ................................................................................. 30

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Useful Functions for Smart Devices.................................................................................. 31

NFC Tag ..............................................................................................................................................................................31
QR Code.............................................................................................................................................................................31

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Printing Using Multiple Interfaces.................................................................................... 32

Setup ............................................................................................................... 33

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Placing or Hanging the Printer .......................................................................................... 33

Placing the Printer on a Flat Surface .......................................................................................................................33
Hanging the Printer from a Belt ................................................................................................................................34

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Installing the Battery........................................................................................................... 35

How to Install the Battery ...........................................................................................................................................35
How to Remove the Battery .......................................................................................................................................35

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Charging the Battery ........................................................................................................... 36

Charging the Battery using the Included USB Cable ........................................................................................36
Charging the Battery with the Optional Battery Charger................................................................................37

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Turning the Power On/Off .................................................................................................. 38

Turning the Power On ..................................................................................................................................................38
Turning the Power Off ..................................................................................................................................................38

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Installing Roll Paper............................................................................................................. 39

How to Open the Roll Paper Cover ..........................................................................................................................39
How to Close the Roll Paper Cover ..........................................................................................................................40
Installing or Replacing the Roll Paper.....................................................................................................................41

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Connecting the Printer to the Host Device ..................................................................... 43

USB Interface ...................................................................................................................................................................43
Bluetooth Interfaces (Bluetooth model)................................................................................................................43
Wi-Fi Interface (Wi-Fi model) .....................................................................................................................................47

Handling ......................................................................................................... 52

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Cleaning................................................................................................................................. 52

Cleaning the Printer Case............................................................................................................................................52
Cleaning the Thermal Head........................................................................................................................................53

Summary of Contents for TM-P20II

Page 1: ...M00148900 Rev A Product Overview Setup Handling Advanced Usage ApplicationDevelopmentInformation Appendix ...

Page 2: ...tered trademark of Seiko Epson Corporation Exceed Your Vision and ESC POS are registered trademarks or trademarks of Seiko Epson Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and or other countries Wi Fi WPA WPA2 and WPA3 are either registered trademarks or trademarks of Wi Fi Alliance The Bluetooth word mark and logos are registered trad...

Page 3: ...eath WARNING You must follow warnings carefully to avoid serious bodily injury CAUTION Provides information that must be observed to prevent damage to the equipment or loss of data Possibility of sustaining physical injuries Possibility of causing physical damage Possibility of causing information loss Provides information that must be observed to avoid damage to your equipment or a malfunction Pr...

Page 4: ...nual Never disassemble or modify the product In airplanes follow the instructions from the airline Turn off wireless devices during takeoff and landing according to the in flight announcement Do not use the product near medical equipment or in medical institutions Radio waves may affect artificial cardiac pacemakers or other medical electrical equipment Do not use the product near automatic contro...

Page 5: ...kage Otherwise fire explosion leakage overheating or damage may occur Should any battery liquid get on skin or clothing promptly wash it off with clean water If you do not the liquid may damage your skin or clothing Do not short the terminals with any metal objects such as a necklace This may cause fire explosion leakage overheating or damage which lead to burn or injury Do not put the battery in ...

Page 6: ...so may deform or damage the plastic sections Wipe off any dirt using a dry cloth The battery slowly loses power while it is not being used When charging the battery charge it in an environment that is between 10 C and 30 C To prevent deterioration in the battery performance avoid direct sunlight high temperatures and high humidity and store it in a cool location around 20 C If storing it for a lon...

Page 7: ...duct was not intended for use in applications requiring extremely high reliability safety such as aerospace equipment main communication equipment nuclear power control equipment or medical equipment related to direct medical care etc please make your own judgment on this product s suitability after a full evaluation Open Source Software License Wi Fi model This product uses open source software i...

Page 8: ...duct causes harmful interference to radio or television reception the user is encouraged to try to correct the interference by one or more of the following measures Change the direction and location of the TV radio receiving antenna Install the product away from the TV radio Connect this product to an outlet other than the one to which the TV radio is connected Talk to an experienced radio TV tech...

Page 9: ...ion leakage Communicating by impersonating a specific person and distributing fraudulent information spoofing Rewriting and sending intercepted communications tampering Destroy data and systems by spreading computer viruses etc Destruction Essentially wireless LAN cards and wireless access points have a security mechanism to deal with these prob lems so by using the product with the settings relat...

Page 10: ...o operate it information on maintenance and how to solve various problems In addition to the URL below you can also access it from the QR code attached to the product itself https www epson biz com prd tm p202 inf manual ww Manuals viewed on computers TM P20II Technical Reference Guide this manual Describes information necessary to set up this product perform daily tasks and develop your own syste...

Page 11: ...nd development and design of printer applications for developers Manual Content The manual is made up of the following sections Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Handling Chapter 4 Advanced Usage Chapter 5 Application Development Information Appendix Product Specifications Specifications of Interface Character Code Tables ...

Page 12: ...on Wireless LAN Connection 9 Notes on Wireless LAN Security 9 Notes on SSID Service Set Identifier Settings 9 Notes on Setting the Encryption Key 9 Manuals for This Product 10 About this Manual 11 Aim of the Manual 11 Manual Content 11 Contents 12 Product Overview 16 Features 16 Product Configurations 18 Models 18 NFC Tag 18 Buzzer 18 Accessories 18 Consumables and Options 18 Part Names and Functi...

Page 13: ...the Printer from a Belt 34 Installing the Battery 35 How to Install the Battery 35 How to Remove the Battery 35 Charging the Battery 36 Charging the Battery using the Included USB Cable 36 Charging the Battery with the Optional Battery Charger 37 Turning the Power On Off 38 Turning the Power On 38 Turning the Power Off 38 Installing Roll Paper 39 How to Open the Roll Paper Cover 39 How to Close th...

Page 14: ... Setup Mode 74 Radio field intensity check mode Wi Fi model 78 Hexadecimal Dumping Mode 79 Printing a Status Sheet 80 Web Config 82 How to Start Web Config 82 What can be Configured in Web Config 83 Application Development Information 84 Controlling the Printer 84 ePOS Print XML 84 ESC POS 84 Software 85 Development Kit 85 Drivers 86 Utilities 86 Others 87 Download 87 Precautions when Developing A...

Page 15: ...Print Position and Manual Cut Position 96 Electrical Characteristics 97 Reliability 98 Environmental Conditions 99 External Dimensions 101 Specifications of Interface 102 USB Interface 102 Network Interface Wi Fi model 103 Bluetooth Interface Bluetooth model 106 NFC Tag 109 Character Code Tables 110 ...

Page 16: ...luetooth 5 0 Dual mode Outside Brazil Bluetooth Dual mode Brazil Wi Fi or Bluetooth connection status can be easily checked by viewing respective LED lights IP54 compliant water and dust resistance Equipped with a USB Type C interface as standard Withstands the impact of a fall from a height of 210 cm 82 68 in Compliant with JIS C60068 2 31 2013 IEC 60068 2 31 2008 Easy drop in paper loading Belt ...

Page 17: ...ng of various types of bar codes GS1 DataBar and two dimensional symbols PDF417 QR code MaxiCode Composite Symbology Aztec Code DataMatrix is supported A maintenance counter function is supported Environment Offers a paper saving function ...

Page 18: ...zzer The printer has built in buzzer function Accessories Roll paper for operation check Battery OT BY20 Belt clip already attached to printer USB C cable Type C to Type C approx 1 0 m long Manuals Consumables and Options Battery Model number OT BY20 Single battery charger Model number OT SB20II Quadruplet battery charger Model number OT CH20II Soft case Model number OT PC20II Belt strap Model num...

Page 19: ...er and LEDs to display the printer status 5 Manual cutter A cutter for cutting roll paper 6 Belt clip A clip for hanging the printer from a waist belt 7 Battery Provides electricity to the printer The printer does not work without the battery installed 8 NFC Tag A mark is printed here to indicate the position of the NFC tag Bring an NFC compatible device close to the mark to obtain information abo...

Page 20: ...rns on when the printer is connected to Wi Fi Bluetooth LED Turns on when the printer is connected via Bluetooth After pressing the power button it takes approximately the following time for the printer to ini tialize This does not include the time it takes for communication to be established Wi Fi model Approx 5 seconds after the power LED lights up Bluetooth model Approx 5 seconds after the powe...

Page 21: ... Error LED Orange Lights or flashes when an error occurs For information about the flashing patterns see Status and Errors on page 27 Lights after the power is turned on or after a reset offline Automatically goes out after a while to indicate that the printer is ready Off when the printer is in standard mode online Lights up when the battery level is at the E level or when there is no battery rem...

Page 22: ...address after being connected to Wi Fi Off while the printer is not connected to Wi Fi Bluetooth LED Lights while the printer is connected via Bluetooth Flashes while the printer is waiting to be paired with another device Off while the printer is not connected via Bluetooth Battery LED Battery Level Description H level You can continue to use the printer M level You can continue to use the printe...

Page 23: ...During an operation standby state When an error has occurred See Status and Errors on page 27 While the roll paper cover is open When the battery level is at the E level or when there is no battery remaining The Error LED is lit while offline but flashes when an error occurs See Operation Mode When Battery is Low on page 25 for information about the battery level A buzzer can be set to sound when ...

Page 24: ...egins when the battery level drops to approximately 80 Controls the battery level so that it is always fully charged Mode 2 Charging begins when the battery level drops to 67 and continues charging until it reaches 80 Mode 2 is recommended when the printer is constantly connected to a USB charging adapter or computer The number of times the battery needs to be recharged is reduced and battery degr...

Page 25: ...level reaches the L level it is recommended to recharge the battery or replace it with a charged battery When the battery level reaches the S or E level recharge the battery or replace it with a charged battery A buzzer can be activated when the battery level reaches the L or S level The buzzer setting can be changed using TM P20II Utility or in the software setting mode See Software Settings on p...

Page 26: ...e the line feed speed according to the battery level The default setting is Disable Enabling the mode is recommended when the printer is constantly connected to USB charging adapter or computer The desktop mode can be set using TM P20II Utility or in the software setting mode See Software Settings on page 57 for more details ...

Page 27: ...ED Error LED Charge LED Battery LED Wi Fi LED Bluetooth LED Printer status O N Online normal state O O O N While initializing after turning on the power O N N Self testing in progress k 1 N N Waiting for the self test to continue O N Paper is being fed with the paper feed button k 1 N Waiting for a Macro execution to run O O Roll paper cover opened when not printing O O No roll paper O O Automatic...

Page 28: ... battery cannot be used and should be replaced with another battery Network Connection Status Wi Fi model O ON k Flashing N OFF The LED flashing pattern is lighting for 320 ms followed by a pause for 320 ms When Printer is On When Printer is Off Battery status Power LED Error LED Charge LED Power LED Error LED Charge LED O N O N N O Charging 0 40 C O N N N N N The battery is fully charged or does ...

Page 29: ...necting via Bluetooth k Waiting to be paired with a device N Not connected via Bluetooth Error Description Recovery Print head high temperature error Head temperature exceeded the proper range high temperature The printer recovers from the error when the head temperature drops Cover open error in the middle of printing The roll paper cover was opened during printing The printer recovers from the e...

Page 30: ...ftware switches for the printer you can configure various settings of the printer For information about the memory switch see Software Settings on page 57 Maintenance Counter With this function printer information such as the number of lines printed and printer operation time after the printer starts working is automatically stored in printer s memory You can read the counter information to use it...

Page 31: ...ra on your smart device to acquire the printer information information for specifying the device By using the acquired information the device can specify the printer to send a print job over a network or Bluetooth Programming using Epson ePOS SDK is required to use these functions These functions can be achieved by combining NFC touch and QR code scanning operations with the identification of targ...

Page 32: ... first receives data is set as the main connection interface however you can select the main connection interface in advance When the receive buffer for the active interface becomes empty and a preset time period one second by default has passed switching to another interface is enabled and an interface that receives print data becomes active When you do not use the Bluetooth function set the Blue...

Page 33: ...s a desk or hung vertically from your belt using the belt clip of the printer Placing the Printer on a Flat Surface When using the printer on a flat surface it is recommended to remove the belt clip from the printer Remove the belt clip as shown below Placing the Printer on a Flat Surface Hanging the Printer from a Belt Do not repeatedly attach and detach the belt clip The screw hole may be damage...

Page 34: ...nter from your waist Hang the printer vertically with its operation panel facing up Before use make sure the belt clip is securely fastened to the printer and is not loose Looseness may cause the printer to drop resulting in injury or accident Be careful not to drop the printer when hanging it with the belt clip ...

Page 35: ...Remove the Battery 1 Turn off the printer 2 While pushing the battery hook raise the battery and remove it WARNING Always use a OT BY20 battery Use of batteries other than OT BY20 may result in fire explosion leakage overheating or other damage Be sure to turn off the printer before removing the battery Dispose of used batteries according to your local instructions See Charging the Battery on page...

Page 36: ...ge LED turns off when charging is complete 5 Disconnect the USB C cable from the printer When charging the battery install the battery to the printer Charge the battery in an environment of approximately 0 to 40 C 32 to 104 F When the printer is used for the first time the battery needs to be charged for approximately 3 hours Use a USB Type C power adapter or USB port that complies with the USB Ty...

Page 37: ...ery Charger By using the optional battery charger the battery removed from the printer can be charged alone OT SB20II OT CH20II For more information see the User s Manual of the battery charger from the link below U https www epson biz com prd ot sb202 inf manual ...

Page 38: ...Off Turning the Power On Press the power button for about one second and release it when the power LED lights up Turning the Power Off Press the power button for about two seconds and release it when the power LED goes off or starts flashing ...

Page 39: ...ng Roll Paper How to Open the Roll Paper Cover Press the cover open lever to open the roll paper cover Be careful not to touch the manual cutter when opening or closing the roll paper cover The manual cutter may injure your hand ...

Page 40: ...tup How to Close the Roll Paper Cover Press both sides of the roll paper cover and close it tightly until it clicks into place If both ends of the roll paper cover are not closed tightly it may cause printing defects ...

Page 41: ... How to Close the Roll Paper Cover on page 40 Be careful not to touch the manual cutter when installing or removing the roll paper The manual cutter may injure your hand Make sure you use a specified roll paper type Before installing the roll paper take up any slack in the roll paper by pulling its leading edge If you install a slack roll paper a paper jam or print quality problems may occur Befor...

Page 42: ...42 Chapter 2 Setup 5 Tear off the extra roll paper using the manual cutter ...

Page 43: ...d on a continuous basis but rather connected every time the printer starts printing some time may be needed for the printer to actually start printing after the host computer commands printing This pause is the time required for processing the connection between the host computer and the printer and it depends on the conditions of the environment where used If data transfer from an application of ...

Page 44: ... of connectable devices on the smart device and pair it 8 When you see that the printer is connected the connection is complete Setting up from a Windows Computer Follow the procedure below and make the settings 1 Have a Bluetooth wireless technology compatible computer ready Make sure you have installed TM Bluetooth Connector 2 Turn on the printer 3 Open the roll paper cover of the printer 4 With...

Page 45: ...n click Connect 10Select the port to be used from the pull down list and then click OK If the printer has not detected after clicking the Search button check the manufacturer of the Bluetooth software 1 Open the Control Panel 2 In the search box on the Control Panel enter Bluetooth and then click Change Bluetooth settings 3 In the Bluetooth Settings dialog box click the Hardware tab and then searc...

Page 46: ...ws after pairing check the following Check whether Make sure the printer is turned on Make sure the printer is no more than 10 meters away from the computer Confirm that there is no other wireless device such as a microwave oven and cordless telephone that can interfere with the Bluetooth printer If the printer and the computer are placed in different rooms separated by a wall move the printer and...

Page 47: ...our passphrase you may be prompted to enter your passphrase In that case enter the serial number of the printer When you set up the access point at the same time set the access point in advance and check that it operates correctly If the SSID of the access point to which the printer is connected is EpsonNet the printer cannot be connected Change the SSID to a name other than EpsonNet Note that the...

Page 48: ...t printing function is as follows 1 Turn on the printer 2 Open the roll paper cover 3 Install the roll paper 4 With the roll paper cover open press and hold the Feed button for about one second until the buzzer sounds then release it 5 Close the roll paper cover A guidance that starts with Next Action will be printed 6 Select 5 SimpleAP Press the Feed button briefly less than one second five times...

Page 49: ...l be automatically displayed 4 Select the Wi Fi menu 5 Enter the password and select OK to log in to Web Config The default password is the serial number of the printer The serial number is printed on the Sim pleAP Start sheet 6 From the list of SSIDs displayed select the SSID of the network you want to connect to 7 Enter your network password and select OK When the Wi Fi LED lights up the connect...

Page 50: ...s Smart device for setting iOS or Android device Utility for setting Epson TM Utility Setup Procedure 1 Start the Epson TM Utility 2 Select Wi Fi Setup Wizard from the menu 3 Select the printer model name 4 Select Next Instructions for starting SimpleAP Wi Fi Direct will be displayed Follow the instructions to start SimpleAP Then follow the on screen instructions to complete the setup ...

Page 51: ...the printer Setup utility TM P20II Utility Setup Procedure 1 Connect the printer to the computer with a USB cable 2 Turn on the computer 3 Turn on the printer 4 Start TM P20II Utility 5 Select the printer and click OK If the printer does not appear click the Add Port button to add the USB connected printer 6 Use the Network menu to configure the network settings For details on the settings refer t...

Page 52: ...irty follow the steps below to clean it 1 Turn off the printer 2 Disconnect the USB C cable if it is connected 3 Wipe off the dirt with a dry or slightly damp cloth Never clean the product with alcohol benzine thinner or other such solvents Doing so may dam age or break the parts made of plastic and rubber ...

Page 53: ...n the roll paper cover and then remove roll paper 4 Clean the thermal head with a cotton swab moistened with alcohol solvent ethanol or isopropyl alcohol 5 When the cleaned area is completely dry load the roll paper and close the roll paper cover After printing the thermal head and its surroundings can be very hot Be careful not to touch it and to let it cool before you clean it Do not damage the ...

Page 54: ...ity we recommends cleaning the platen roller and the paper detector periodically about once every 3 months 1 Turn off the printer 2 Disconnect the USB C cable if it is connected 3 Open the roll paper cover and then remove roll paper 4 Use a cotton swab lightly moistened with water to remove paper dust from the platen roller and paper detector 5 When the cleaned area is completely dry load the roll...

Page 55: ...the procedure below to remove jammed paper 1 Turn off the printer 2 Disconnect the USB C cable if it is connected 3 Open the roll paper cover 4 Remove the jammed paper 5 Install the roll paper and close the roll paper cover WARNING Do not touch the thermal head and its surroundings They may be hot immediately after printing If you touch paper before printing is finished a paper jam may occur ...

Page 56: ...e printer alone If the printer is connected to a computer or smart device via Wi Fi or Bluetooth check the Wi Fi LED or Bluetooth LED to see if they are connected properly Follow the steps below 1 Close the roll paper cover 2 While pressing the Feed button turn on the printer Hold down the Feed but ton until printing starts After printing the current print status a continuing self test guidance is...

Page 57: ...e Software Setting Mode on page 71 For the settings that can be set by the ESC POS commands and how to set them refer to the ESC POS Command Reference For more details see Application Development Information on page 84 Item Method Software Setting Mode TM P20II Utility TM Utility Web Config Wi Fi model Print Density Print Speed Automatic Paper Reduction Default Character Code Page Default Internat...

Page 58: ...ower off Paper Position at Power On Resizing method for graphic data scaling Batch rotate print Upside Down Method for canceling recoverable error Handshaking Condition for BUSY Battery charge mode Operation mode when battery is low Desktop Mode When the print density level is increased print speed may be reduced When print density is increased paper dust tends to adhere to the print head surface ...

Page 59: ...ter Hight Character height reduction 75 reduction of inner spacing 75 reduction of inner spacing and shrinking the character height Not reduced initial setting Depending on print conditions such as print duty print head temperature and data transmission speed print speed is automatically adjusted which may cause white lines due to intermittent print the motor sometimes stops To avoid this keep the...

Page 60: ...A Thai Character Composition 3 pass 1 pass initial settings Embedded Font Replacement Font A Replacement Does not replace initial setting Font B Font C Font D Font E Special Font A Special Font B Font B Replacement Font A Does not replace initial setting Font C Font D Font E Special Font A Special Font B Font C Replacement Font A Font B Does not replace initial setting Font D Font E Special Font A...

Page 61: ...ooth model Built in USB Wi Fi Wi Fi model Multiple initial setting Interface Settings USB Interface Settings Class USB vendor defined class initial setting USB printer class IEEE1284 Device ID Do not output IEEE1284 Device ID Output IEEE1284 Device ID initial setting USB power saving function Enable Disable initial setting The USB power saving function is valid only when the USB interface communic...

Page 62: ...ke sure the interface that is always con nected to be set as the main connection Automatic interface selection When connected to a host PC with a USB C cable the printer s standard USB interface is prefer entially selected However if the printer is turned on before the host computer is started the wireless interface is selected If the USB interface cable is not connected to the host computer the w...

Page 63: ... setting Buzzer Control Low battery warning Buzzer sounds for low battery warning Enable Disable initial setting Roll paper end warning Buzzer sounds for roll paper end warning Enable Disable initial setting Error occurrence warning Buzzer sounds for error occurrence warnings Enable Disable initial setting Transmission of status information Enable Disable initial setting The status information inc...

Page 64: ... factor for manual adjustment 50 to 200 Batch rotate print Upside Down When this function is enabled each receipt is rotated 180 degrees and printed Enable Disable initial setting Using the TM Utility TM P20II Utilirty or the ESC POS command it can be set in the range of 0 disabled to 60 minutes in 1 minute increments When the USB interface is connected this setting is disabled no auto power off F...

Page 65: ...ery charge mode Mode 1 initial setting Mode 2 Operation mode when battery is low Mode 1 initial setting Mode 2 Desktop Mode Disable initial setting Enable For detailed information about the battery charge mode see Battery Charge Mode on page 24 For detailed information about the operation mode when battery is low see Operation Mode When Battery is Low on page 25 For details on the Desktop Mode see...

Page 66: ...er 4 Advanced Usage MAC Address Confirmation You can check the printer s MAC address using the following procedures Printing the status sheet Print a Self test Using a Web browser to confirm Web Config function ...

Page 67: ...eed button operation performed during a self test Close the roll paper cover and turn on the printer while pressing the Feed button Self test Briefly press the Feed button Hold down the Feed button Open the roll paper cover and turn on the printer while pressing the Feed button and then close the roll paper cover Continuing the self test Mode selection guidance Hexadecimal dumping Press the Feed b...

Page 68: ... Field Intensity Check More than above None Select Modes by executing following procedure step 1 Press the Feed button less than 1 second as many times as the selected mode number step 2 Press Feed button for 1 second or more Mode Selection Modes 0 Exit and Reboot Printer 1 NV Graphics Information 3 Customize Value Settings 4 Restore Default Values 5 Interface Setup More than above None Select Mod...

Page 69: ... below You can also run the self test using the ESC POS commands 1 Close the roll paper cover 2 While pressing the Feed button turn on the printer Hold down the Feed button until printing starts After printing the current print status a Continuing self test guidance is printed and the power LED flashes 3 Briefly press the Feed button less than one second to continue the self test The printer print...

Page 70: ...raphics data Follow the steps below 1 After running a self test hold down the Feed button for at least one second and then select the Mode selection The Mode selection guidance is printed and the power LED flashes 2 After briefly less than one second pressing the Feed button once and then hold it down for at least one second to print the NV graphics information After information printing the Mode ...

Page 71: ...it down for at least one second to enter the Software settings mode Customized value setting The Software setting mode guidance is printed and the power LED flashes 3 After briefly pressing the Feed button less than one second for the number of times shown in the print result hold down the button for more than one second to select the setting items The setting selected as the setting item the curr...

Page 72: ... settings the Software setting mode guidance is printed and the power LED flashes 5 To close Software setting mode turn off the printer or select Exit to return to Mode selection guidance and then select Exit and Reboot Printer To select 0 as the item number hold down the Feed button until printing starts If the button is pressed a number of times that is not displayed by the Setup guidance the op...

Page 73: ...and the power LED flashes 2 Briefly press the Feed button four times less than one second and then hold it down for at least one second to enter the Restore Default Values The guidance is printed 3 Briefly press the Feed button once less than one second hold it down for at least one second Hold down the Feed button until the message of restore completion is printed Setting Item Restore default set...

Page 74: ... setting items Initialize Select Wi Fi Setup or Bluetooth Setup and select Initialize to restore the communication settings to the factory default The printer is reset and restarted SimpleAP mode Wi Fi model Select Wi Fi Setup and select SimpleAP to start in SimpleAP mode The printer is reset and restarted and it begins printing the SimpleAP Start information Select this to quickly set up a networ...

Page 75: ...less of the security setting If you connect without pairing with Bluetooth LE communication is not encrypted To communicate via Bluetooth LE use the development kit Epson ePOS SDK for iOS that supports the dedicated profile You can change the settings with TM P20II Utility and Epson TM Utility Security Pairing Mode Pairing Method Low Pairing is always possible Just Works Middle initial setting Pai...

Page 76: ...t to High from the host When the security is set to High and the printer is ready to be paired perform the following procedure 1 Search for the printer on the Bluetooth settings screen on the host device 2 Select the printer you want to pair with The printer prints the Passkey 3 Check that the printed Passkey and the Passkey displayed on the host device match and then select Pairing on the host de...

Page 77: ...can shorten the time until printing begins However since the frequency of communication increases the power consumption of the printer and host will increase Also depending on the host this setting may not be enabled and the host specified communication interval may be used ...

Page 78: ...de selection guidance and the Power LED flashes 2 After briefly less than one second pressing the Feed button for eight times hold it down for at least one second to select the Radio field intensity check The operation guidance is printed and the Power LED flashes 3 Press the Feed button approximately one second until the buzzer sounds once Continue this operation when repeating the Radio field in...

Page 79: ... Error LED turns on 3 Close the roll paper cover From this point all data received by the printer is printed in the corresponding hexadecimal numbers and ASCII characters Example of printing in hexadecimal dumping mode 4 To close hexadecimal dumping mode turn off the printer after printing is complete or press the Feed button for three times When there are no characters that correspond to the prin...

Page 80: ...ting is finished You cannot print after turning on the power while the Power LED is flashing After the status sheet is printed only the print settings of the mainly connected interface are retained For the mainly connected interface see Printing Using Multiple Interfaces on page 32 Wi Fi status sheet is not printed while the printing communication protocol is being established It will be printed a...

Page 81: ...81 Chapter 4 Advanced Usage ...

Page 82: ...o set your computer s IP address to the same segment as the printer How to Start Web Config 1 Start your web browser on a computer or smart device on the network and enter the IP address of the printer in the address field 2 Select Advanced Settings Example for HTTPS Example for HTTP IPv4 https 192 0 2 111 IPv6 https 2001 db8 1000 1 IPv4 http 192 0 2 111 IPv6 http 2001 db8 1000 1 ...

Page 83: ... on the nameplate attached to the printer What can be Configured in Web Config For information on what can be configured in Web Config refer to the Web Config Reference Guide The Web Config Reference Guide can be obtained from the URL listed in Download on page 87 Enable JavaScript in your browser Because a self signed certificate owned by the printer is used when accessing HTTPS a warning will ap...

Page 84: ...Print XML ePOS Print XML is the Epson original control command system for POS printers defined in XML With ePOS Print XML commands you can print in environments where HTTP communication is available and from OS applications For detailed information about ePOS Print XML see the ePOS Print XML User s Manual ESC POS ESC POS is the Epson original printer command system for POS printers and customer di...

Page 85: ...s a POS industry standard printer driver compatible with Microsoft POS for NET It allows you to develop applications that are compatible with the UPOS Unified POS specification When developing applications use a separate development environment such as Microsoft Visual Studio NET EPSON JavaPOS ADK JavaPOS is the standard specification which defines an architecture and device interface API to acces...

Page 86: ...s etc that an application displays With this driver many printer control are possible such as paper cut timing control cash drawer control printing speed control blank line skip and upside down printing GNU Linux Software Description Operating environment Epson TM Utility A utility that is available on the App Store or Google Play Use this to perform wireless connection setup and change settings o...

Page 87: ... of introducing TM printers for the first time or when configuring multiple TM printers at the same time Windows Monitoring Tool Use to check a list of status for the Epson printers connected to the network You can also update certificates for multiple printers used for WPA Enterprise in a batch Windows TM P20II Firmware Updater Use this tool to update the printer s firmware An executable file and...

Page 88: ...ing on widths of the modules print density environmental temperature type of paper and characteristics of the reader Make sure to check the recognition rate beforehand to determine the settings and use conditions so that the restric tions of the reader are satisfied Reading quality of multi gradation bar codes and two dimensional symbols is not guaranteed When printing a ladder barcode or two dime...

Page 89: ...mode Outside Brazil Bluetooth Dual mode Brazil Buffer Receive buffer 4 KB except Bluetooth communication 64 KB for Bluetooth communication Downloaded buffer user defined characters and images 12 KB NV graphics memory 384 KB Barcode Two dimensional symbol printing UPC A UPC E JAN8 EAN8 JAN13 EAN13 Code39 Code93 Code128 ITF CODABAR NW 7 GS1 128 GS1 DataBar PDF417 QR code Maxi Code Data Matrix Aztec ...

Page 90: ... Line spacing 3 75 mm 0 15 in Initial setting Programmable by command Maximum print speed 2 100 mm s 3 94 in s Standard mode 40 mm s 1 57 in s Fine mode The print speeds are measured under the following conditions use of a new fully charged battery room temperature and 100 print density In addition the speed changes automatically depending on the voltage applied to the printer and head temperature...

Page 91: ...e Japanese ISO 2022 JP Shift_JIS Shift_JIS 2004 Simplified Chinese GB18030 2000 Traditional Chinese Big5 Korean KSC5601 Unicode 1 UTF 8 The number of dots per character W x H Font A 12 24 includes 2 dot horizontal spacing Font B 9 24 includes 2 dot horizontal spacing Font C 9 17 includes 2 dot horizontal spacing Font D 10 24 includes 2 dot horizontal spacing Font E 8 16 includes 2 dot horizontal s...

Page 92: ...3 00 mm 0 03 0 12 in Hindi Font A Proportional x 4 00 mm 0 16 in Hindi Font B Proportional x 3 00 mm 0 12 in Kanji Font A Japanese 3 00 3 00 mm 0 12 0 12 in Simplified Chinese 3 00 3 00 mm 0 12 0 12 in Traditional Chinese 3 00 3 00 mm 0 12 0 12 in Korean 3 00 3 00 mm 0 12 0 12 in Kanji Font B Japanese 2 50 3 00 mm 0 10 x 0 12 in Korean 2 00 2 00 mm 0 08 x 0 08 in Kanji Font C Japanese 2 00 2 00 mm...

Page 93: ...mal Oy P5047 55 P5047 46 Mitsubishi HiTec Paper Europe GmbH KT55FA KT48FA KT55PF KT48PF Papierfabrik AugustKoehler SE Paper must not be pasted to the roll paper core Use of thermal paper with a pre printed recording surface should be avoided Using it can cause the thermal head to stick to the thermal paper surface during printing and cause printing failure and other problems The pre printing also ...

Page 94: ...nt quality it is recommended to set the print density see Software Settings on page 57 according to the paper used Specified original paper Print density TF50KS EY TF60KS E 100 P220AGB 1 105 PD160R PD190R 110 AP45KS ND AP50KS ND KT48FA P5047 46 P5047 55 120 KT55FA KT48PF KT55PF 130 ...

Page 95: ...uring printing with two to six part energization a misalignment horizontal ruled line shift of 1 12 to 1 4 dot might occur in the paper feeding direction due to segmented printing Dot No 1 57 5 0 5 mm 2 26 0 02 0 125 mm 0 005 Approx 4 75 mm 0 19 Approx 4 75 mm 0 19 48 0 0 2 mm 1 89 0 005 384 dot Dot No 384 203 dpi Approx 8 0 mm 0 31 ...

Page 96: ... Position The values above may vary slightly as a result of paper slack or variations in the paper Take this into account when setting the cutting position Approx 8 0 mm 0 31 Manual cut position Paper feed direction Center of the print dotline ...

Page 97: ...arge cycles 500 cycles USB charging Note Epson cannot guarantee and is not responsible for the performance or quality of 3rd party USB charging devices The following is provided as a starting point reference to consider in selecting a 3rd party USB charging device Be sure to use Product that meets the following electrical specifications Minimum output 5 0 V 0 5 A Maximum output 5 0 V 8 0 A Be sure...

Page 98: ...le of printing 10 million lines This is based on the assumption that the specified paper is used that each line is 3 75 mm and that the paper is fed for 26 lines and 20 lines are printed repeatedly The total distance of paper passing through the print head is equivalent to about 50 km Thermal head 50 km when printed with recommended print density and print speed Reference 100 million dots per heat...

Page 99: ...or charging is shown in the During charging column below When printing in an environment of 0 C 32 F or lower on a Wi Fi model the coverage should be 33 or lower Guaranteed environment for battery OT BY20 operation During discharge Temperature 20 to 55 C 4 to 131 F Humidity 10 to 90 RH Battery performance is reduced at low temperatures During charging Temperature 0 to 40 C 32 to 104 F Humidity 10 ...

Page 100: ... 23 62 in Orientation 1 corner 3 edges and 6 surfaces There is no external or internal visible damage and the unit operates normally after being dropped When unpacked Height 5 cm 1 97 in Orientation Lift one edge and release it for all 4 edges There is no external or internal visible damage and the unit operates normally after being dropped while not operating Drop impact resistance 1 210 cm 82 68...

Page 101: ...101 Appendix External Dimensions Unit mm ...

Page 102: ...cifications USB self power supply function Current consumed by USB bus 2 mA USB packet size with Full Speed connection USB bulk OUT TM 64 bytes USB bulk IN TM 64 bytes USB device class Both USB vendor defined class and USB printer class are supported To set the USB device class see Software Settings on page 57 Item USB vendor defined class USB printer class Vendor ID 04B8h Product ID 0202h 0E33h S...

Page 103: ...b Config 80 443 Used in ePOS Print 80 443 8008 8009 8043 8143 SNMP Used in setting and monitoring 161 ENPC Used in setting and monitoring 3289 DHCP APIPA Used in automatic setting for the IP address and so on Item Initial settings IP address acquisition Automatic APIPA Disabled Socket Timeout 90 seconds SNMP IP Trap 1 Disabled SNMP IP Trap 2 Disabled Communication mode Auto negotiation Max simulta...

Page 104: ...rity can be selected from among the following WPA PSK AES WPA2 Personal WPA2 WPA3 Enterprise WPA3 SAE Initial settings These settings apply when the printer is initialized in the Interface Setup mode You can connect to a WPA2 PSK AES access point using the settings above Port type TCP communication port for direct printing Port number 9100 Port communication direction bidirectional Max simultaneou...

Page 105: ...ute and then reconnect to the printer In areas where Wi Fi communication is congested your application may erroneously recognize that communication is disconnected and indicate power off due to response delay Also depending on the combination with the access point used Wi Fi communication performance may be degraded Both of these issues may be improved by disabling the Wi Fi power saving function ...

Page 106: ... for each country check the sheet supplied with the product Setting Contents Setting Items Initial Settings Bluetooth communication settings Bluetooth device name Classic TM P20II xxxxxx Bluetooth LE TM P20II xxxxxx L xxxxxx is the last six digits of the printer serial number Bundle Seed ID TXAEAV5RN4 Enable Disable auto reconnect to iOS device 1 Enable Bluetooth Security Middle Bluetooth communic...

Page 107: ...Otherwise if you cut the Bluetooth connection using disconnectDevice API on an iOS device that stopped using the printer the connection will just be restored when the printer is restarted Auto Reconnect Feature Enabled Disabled Printer operations when Bluetooth is disconnected Perform the following reconnection sequence Reconnection sequence 1 The printer tries to connect to the iOS device to whic...

Page 108: ... transmitted data has been printed reliably If a connection between the host computer and the printer is shut off while the printer is offline it may not be re established In this case first clear the printer offline causes and then try to re establish the connection Notes when communicating with iOS devices Print data deletion and Bluetooth disconnections occur Situation Depending on the specific...

Page 109: ...on iPhone 4s iPhone 4 iPad 3rd generation iPad 2 Application processing If the Bluetooth port is closed and then reopened while the application is running Solution The solution differs depending on the iOS device being used See the following table NFC Tag iOS Device Solution iPhone 4s iPhone 4 iPad 3rd generation iPad 2 This situation can be avoided by using the Epson ePOS SDK for iOS Transmission...

Page 110: ...110 Appendix Character Code Tables Refer to the following URL regarding the character code table U https www epson biz com pos reference charcode ...

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