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Epson TM-H6000IV-DT, Technical Reference Manual

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Epson TM-H6000IV-DT Technical Reference Manual Download Page 199

Chapter 6   Handling

199

6

Removing Jammed Paper

Follow 

t

he s

t

eps below 

t

o remove 

t

he jammed paper.

Removing Jammed Roll Paper

1

Turn off the product.

2

Open the roll paper cover.

3

Remove the jammed paper.

CAUTION

The thermal head can be very hot after printing. Be careful not to touch it and to let it 
cool before you clean it.

Summary of Contents for TM-H6000IV-DT

Page 1: ...e printer and information necessary when you develop applications Describes features and general specifications for the product Describes how to handle the product Describes character code tables Describes how to handle the product Describes character code tables Technical Reference Guide M00070101 Rev B Product Overview Setup Preinstalled OS Information Utility Application Development Information...

Page 2: ...arties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than ...

Page 3: ... carefully to avoid serious bodily injury CAUTION Provides information that must be observed to prevent damage to the equipment or loss of data Possibility of sustaining physical injuries Possibility of causing physical damage Possibility of causing information loss Provides information that must be observed to avoid damage to your equipment or a malfunction Provides important information and usef...

Page 4: ...e loads on the power outlet Overloading the outlet may lead to fire or shock Shut down your equipment immediately if it produces smoke a strange odor or unusual noise Continued use may lead to fire Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice Never attempt to repair this product yourself Improper repair work can be dangerous Never disassemble ...

Page 5: ... humidity and dust may cause equipment damage or fire Do not place heavy objects on top of this product Never stand or lean on this product Equipment may fall or collapse causing breakage and possible injury To avoid injury do not insert fingers or any part of the hand in the roll paper opening where the manual cutter is installed Do not open the roll paper cover without taking the necessary preca...

Page 6: ... product yourself Improper repair work can be dangerous Never disassemble or modify this product Tampering with this product may result in injury or fire CAUTION The OT WL01 is only for indoor use The OT WL01 should only be used for EPSON TM i series and TM DT If it is installed on another device it may result in computer failure damage or malfunctions To comply with RF exposure compliance require...

Page 7: ... as another user and send inappropriate data impersonation Overwrite the contents of intercepted data and resend it falsification Introduce a computer virus which could cause data loss or system crashes damage Initially the possibility that such problems could occur through settings concerning the security of the wireless LAN product and by using the product are decreased because the wireless LAN ...

Page 8: ...his product only after giving consideration to including fail safes and redundancies into your design to maintain safety and total system reliability Because this product was not intended for use in applications requiring extremely high reliability safety such as aerospace equipment main communication equipment nuclear power control equipment or medical equipment related to direct medical care etc...

Page 9: ...ceipt issue systems and development and design of printer applications for developers Manual Content The manual is made up of the following sections Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Preinstalled OS Information Chapter 4 Utility Chapter 5 Application Development Information Chapter 6 Handling Appendix Appendix ...

Page 10: ...olors 23 Accessories 23 Related manuals 24 Peripherals 24 Part Names and Functions 25 Printer LEDs 26 Controller LEDs 27 Connectors 28 Printer function 29 Automatically Recoverable Errors 29 Recoverable Errors 29 Unrecoverable Errors 31 NV Memory Non Volatile Memory 32 Product Specifications 34 Power capacity to the exterior 36 Software Specifications 36 Printing Specifications 38 Character Specif...

Page 11: ...a Mouse and Keyboard 69 Connecting a Display 69 Connecting a Printer 70 Connecting POS Peripherals 70 Connecting the Cash Drawer 71 Powered USB mode setting 73 Connecting the AC Adapter 74 Connecting the AC adapter 74 Setting the Memory Switches Receipt Enhancement 75 Functions 76 OS Initial Settings 80 Enabling or Disabling ePOS Device 81 Connecting to the Network 82 For Ethernet Interface 82 For...

Page 12: ...128 Settings Web service settings Startup settings 129 Settings Web service settings Printer 130 Settings Web service settings Customer display 132 Settings Web service settings Key input device 133 Settings Web service settings Serial communication device 134 Settings Web service settings Other device 136 Settings Web service settings Control script Add delete 137 Settings Web service settings We...

Page 13: ...ion 158 Interfaces and External Devices 158 Control Method for Devices 159 ESC POS command 160 Software 168 ePOS Device API 170 External Devices 170 Application Information 172 ePOS Device XML 173 External Devices 173 Application Information 175 Server Direct Print 176 External Devices 176 Application Information 177 Setting Checking Modes 178 Self test Mode 178 Hexadecimal Dumping Mode 181 NV Gra...

Page 14: ...e 201 Cleaning the Thermal Head 202 Cleaning the MICR Head 203 Preparing for Transport 204 Appendix 205 Character Code Tables 205 Common to All Pages 206 Page 0 PC437 USA Standard Europe 207 Page 1 Katakana 208 Page 2 PC850 Multilingual 209 Page 3 PC860 Portuguese 210 Page 4 PC863 Canadian French 211 Page 5 PC865 Nordic 212 Page 16 WPC1252 213 Page 17 PC866 Cyrillic 2 214 Page 18 PC852 Latin2 215 ...

Page 15: ...r databases Equipped with 10BASE T 100BASE TX 1000BASE T LAN communication capability as standard As an optional feature it can also support wireless LAN Equipped with Powered USB 12 V x 3 ports as standard Communication between applications is enabled by the function of communication box You can print directly or control POS peripherals from the Web application ePOS Device API Web application is ...

Page 16: ...ical form stopper gives stability to slip paper Opening the front carriage unit makes removing jammed paper easy Receipt printing High speed receipt printing is possible Graphics are also printed with high speed printing Multi tone graphics printing is possible Barcode and two dimensional symbol printing is possible Easy drop in paper loading An autocutter is standard equipment Paper saving functi...

Page 17: ...ge 20 Acquiring data from a server at a remote location Page 21 Virtual environment client Page 22 PC POS System You can configure a simple POS system by installing POS applications and connecting a display with a touch panel and a barcode scanner to the TM H6000IV DT The OS is based on Windows and includes HDD You can install the Windows driver APD and the UPOS driver You can also transfer the co...

Page 18: ...t from the POS peripherals from the Web application You can control the customer display barcode scanner USB devices or the serial device from the same API system Also you can customize the API and send and receive device commands You can control it from the Web browser on a computer smart phone or tablet terminal Connection example 1 Connection example 2 Connection example 3 ...

Page 19: ...d by the function of communication box ePOS Device API Supports communication between web applications Enables communication between web applications on devices such as a smart phone and tablet terminal ePOS Device XML Enables communication from the application on a device such as a smart phone and tablet terminal to the application on another terminal via TM DT App1 App2 ...

Page 20: ...You can control the customer display barcode scanner USB devices or serial devices from the same system Also you can customize it and send and receive device commands You can control it from the application on a smart phone or tablet terminal with socket communication For an environment that can use HTTP communication and can handle XML you can control the device from the OS application with socke...

Page 21: ...ith which the printer requests data from the Web server and prints the acquired data Your application can print data only by sending back the print data in response to a request from the printer If the Web server has acquired a global IP address data can be printed from a remote location via Internet Only printers and cash drawers are supported Customer displays and barcode scanners are not suppor...

Page 22: ...can use the product as a client of a virtual desktop or virtual application It supports Citrix XenServer Client VM Ware and Microsoft s Hyper V App V Printing is supported for applications that use the UPOS driver and APD Windows driver ...

Page 23: ...A AC cable 1 Connector cover Ribbon cartridges ERC 32 ERC 43 Roll paper for operation check Recovery disc User s Manual Warranty certificate May not be included depending on the model 1 May vary based on specifications and region Options Wireless LAN cable set Model OT WL01 Customer display Model DM D110 USB Pole kit Model DP 502 114 ...

Page 24: ... s Manual TM DT Thin Client System Setup Guide TM DT series Easy Setup Guide For details about each system refer to Application Development Information on page 157 or to each system manual Peripherals The external devices that can be connected to this product such as POS peripherals vary based on the system in use For details refer to Application Development Information on page 157 ...

Page 25: ...ton to turn off the product forcibly See Forced Termination on page 189 Printer reset button Keep pressing this button with a pointed object such as a pen until the Power LED goes off to reset the printer unit Connector cover Attach this cover to protect cables Release button Press this button to release the retained slip paper Feed button Press this button to feed the roll paper Printer LEDs Indi...

Page 26: ...as stopped offline If this happens replace the roll paper Flashing An error has occurred Off Normal operation online Paper LED Orange On Roll paper near end Flashing Waiting for the self test printing to be continued Off There is a sufficient amount of roll paper remaining Slip LED Green On Slip paper mode Flashing Waiting for slip paper to be inserted removed Waiting to insert slip Waiting to rem...

Page 27: ...ond intervals Stand by mode Off Power is off Status LED Orange Flashing Approx 1 second intervals OS start up sequence Accessing the HDD Do not turn the power off Doing so may result in data loss Flashing Approx 160 millisecond intervals CPU high temperature warning An error has occurred Contact the Espon customer service Storage access LED Green On Accessing storage ...

Page 28: ...Connect the display here Ethernet Connect the printer to the network Line Out Connect an external speaker here DisplayPort Connect the display here USB Connect external devices with USB interface here Serial Connect a serial communication device with serial interface here If the connector cover is attached remove it to access the connectors See Removing the Connector Cover on page 115 DK Drawer ki...

Page 29: ...Print head temperature error A high temperature outside the head drive operating range was detected Recovers automatically when the print head cools Error Error description Error LED flash code Recovery measure Autocutter error Autocutter does not work correctly Remove the jammed paper or foreign matter in the printer close the roll paper cover send the error recovery command or turn the power on ...

Page 30: ...e detected Roll paper cover open error The roll paper cover or receipt unit was opened during printing on roll paper Close the roll paper cover and then send the error recovery command or turn the power on again Receipt unit open error The receipt unit was opened during printing The error recovery command is valid only if a recoverable error excluding automatically recoverable errors occurs Error ...

Page 31: ...sh code R W error in memory or gate array After R W checking the printer does not work correctly High voltage error The power supply voltage is extremely high Low voltage error The power supply voltage is extremely low CPU execution error The CPU is executing an incorrect address Circuit error A circuit error is detected LED ON LED OFF Approx 320ms LED ON LED OFF Approx 320ms LED ON LED OFF Approx...

Page 32: ...tomizing or maintenance information of the printer Use ESC POS commands to store and read the text data Memory switches With the memory switches which are software switches for the printer you can configure various settings of the printer For information about the memory switches see Setting the Memory Switches Receipt Enhancement on page 75 CAUTION As a guide NV memory rewriting should be used 10...

Page 33: ...fined page character code table page 255 so that you can also print characters not resident in the printer Maintenance Counter With this function printer information such as the number of line printed the number of autocuts and printer operation time after the printer starts working is automatically stored in NV memory You can read the information with the TM H6000IV Utility or in a self test to u...

Page 34: ...GB or more Interface Ethernet 10BASE T 100BASE TX 1000BASE T 1port RJ 45 Support Wake On LAN Network boot Powered USB 3 ports Power supply 12 V 5 V 1 3 Standard USB 3 ports USB 2 0 Power supply 5V 2 3 Serial D sub 9 pin male VGA D sub 15 pin female Analog RGB DisplayPort DP1 1 female 16 1 mm x 4 76 mm Drawer kick RJ12 6pin 24V 1A Line out 3 5 mm Mini jack RTC CMOS backup battery RTC is backed up b...

Page 35: ... Permanent magnet magnetization system Supported font E13B CMC7 Alphabets not supported R e c o g n i t i o n rate More than 99 Software BIOS AMI BIOS Supports ACPI 2 0 APM 1 2 Plug Play OS Windows Embedded POSReady 7 Device control software ePOS Device USB port controller thin client connection supported Ribbon cartridge Front slip printing ERC 32 Endorsement printing ERC 43 Power supply Dedicate...

Page 36: ... for each port 1 5 A maximum total for all three ports Standard USB DC 5V 0 5 A maximum for each port Peak 1 A 100 ms Drawer DC 24V 1 0 A Print control ePOS Device API ePOS Device XML No printer driver is required TM Printer POS peripherals control driver APD 4 55b Windows printer driver for customer displays and other TM printers Web applications Available server side scripts PHP ver 5 4 5 Perl v...

Page 37: ... Product Overview 37 1 Controllable printer WW Model Following printers with the UB E02 UB E03 UB R03 or UB R04 embed ded TM H6000IV TM L90 TM P60II TM P60II Peeler TM T20 TM T70 TM T70II TM T88V TM T90 TM U220 ...

Page 38: ...g Printing speed Front Approx 5 7 lps printing 40 columns per line with 17 8 cpi Endorsement Approx 4 0 lps printing 40 columns per line with 21 2 cpi Characters per line Front Font A initial setting 45 Font B 60 Endorsement Font A 25 Font B 33 Endorsement font initial setting 40 Character dot spacing Front Font A initial setting 1 dot Font B 2 half dots Endorsement Font A 1 dot Font B 2 half dots...

Page 39: ...Printing direction Unidirectional with friction feed Maximum print speed 1 300 mm s 11 81 s Printing width 72 0 mm 2 83 512 dots Characters per line Font A initial setting 42 Font B 56 Character spacing 2 Font A initial setting 0 28 mm 0 01 2 dots Font B 0 28 mm 0 01 2 dots Paper feed speed Approx 200 mm s 7 87 s during continuous printing Line spacing 2 Approx 4 23 mm 1 6 Printing speed may be sl...

Page 40: ...nt font 5 7 Character size Font A 1 56 3 11 mm Font B 1 24 3 11 mm Endorsement font 1 09 2 41 mm Number of characters Alphanumeric characters 95 Extended graphics 128 11 pages including user defined page International characters 37 character types Character structure Font A 12 24 including 2 dot horizontal spacing Font B 9 17 including 2 dot horizontal spacing Character size Standard Double height...

Page 41: ...izing time must be set to copy mode Copy paper endorsement Backing paper 0 07 to 0 12 mm 0 0028 to 0 0047 Copy paper original paper 0 04 to 0 07 mm 0 0016 to 0 0028 Copy carbon paper Approx 0 035 mm 0 0014 Total thickness 0 09 to 0 31 mm 0 0035 to 0 0122 However total number of sheets must be 3 or fewer Copy capability is greatly influenced by the ambient temperature so printing must be performed ...

Page 42: ... If thick paper is used the copy capability is lowered Do not use paper that has holes or is translucent at the BOF sensor position Do not use paper that has holes or dark positions with low reflection less than 40 reflection on the front at the TOF sensor position OK to use Use carefully Use carefully Use carefully Paper inserting direction Glued area 40 20 10 Paper inserting direction Area where...

Page 43: ...0 80 Paper type no Manufacturer TF50KS EY TF60KS E NIPPON Paper Industries Co Ltd PD160R PD190R OJI Paper Mfg Co Ltd P220AGB 1 Mitsubishi Paper Mills Limited P30023 P31023 P35024 Kanzaki Specialty Papers AF50KS E Jujo Thermal Oy F5041 Mitsubishi HiTec Paper Europe GmbH KT55F20 KT48F20 Koehler Paper Group Paper must not be pasted to the roll paper core For the best print quality for each paper type...

Page 44: ...a model with E P performs back feeding after front printing completed When a model without E P performs back feeding after front printing completed When the printer ejects paper after front printing completed 57 15 39 7 18 4 6 9 Top margin 47 8 16 2 22 0 Bottom margin Paper feeding direction units mm All the numeric values are typical ...

Page 45: ...ove may vary slightly as a result of paper slack or variations in the paper Take this into account when setting the cutting position of the autocutter units mm typical 79 5 0 5 72 2 3 7 2 0 Autocutter blade position Approx 24 mm Approx 10 mm Manual cutter position Center of the print dotline Paper feed direction ...

Page 46: ...nized Total number of checks 100 Model Slip printing front ERC 32 Endorsement printing ERC 43 Color Black Life ERC 32 4 000 000 characters ERC 43 3 000 000 characters Reading method Magnetic bias Supported fonts E13B CMC7 Alphabets are not supported Recognition rate Recognition rate 99 or more Recognition error rate 0 1 or less For reading MICR characters paper length must be 120 mm 4 72 or more ...

Page 47: ...s repeating 20H 7FH Font A 42 columns ASCII character 5 line feeding Autocutting If printing is continuously performed with a high ratio the overcurrent protection may be activated and result in uneven print density or a low voltage error Therefore the printing length must not exceed the following values when printing with high print ratio Print ratio Number of dots being energized per one dot lin...

Page 48: ... with 4 23 mm line spacing and feeding 5 lines Print head 150 million pulses 150 km Autocutter 2 000 000 cuts when using the specified original paper types or PD160R MICR reader mechanism 240 000 passes for US personal checks MTBF Slip printer section Endorsement printer section 180 000 hours Receipt printer section 360 000 hours MCBF Slip printer section Endorsement printer section Number of carr...

Page 49: ...erating Receipt printing max approximately 55 dB Standing Operator position Check paper printing max approximately 63 dB Standing Operator position Note The values above are measured in the Epson evaluation condition Acoustic noise differs depending on the paper used printing contents and the setting values such as print speed or print density RH 34 C 90 40 C 65 C 31 C 90 34 C 75 40 C 43 Specified...

Page 50: ...50 External Dimensions Width Approximately 186 mm 7 32 Depth Approximately 290 mm 11 42 Height Approximately 246 mm 9 69 Units mm ...

Page 51: ... AC adapter T Input conditions Input voltage AC 100V to 240V Frequency 50 60 Hz Input current rating 2 4A Output conditions Output voltage rating DC 24V 5 Output current rating 4 2A Units mm 35 200 1500 210 33 5 13 24 3 55 145 60 850 ...

Page 52: ...cters Connection mode Ad hoc mode Infrastructure mode Authentication method Encryption algorithm Open WEP Shared WEP WPA PSK TKIP WPA PSK AES WPA2 PSK AES WEP64 WEP128 TKIP AES Power voltage DC 4 5V to 5 5V Current consumption 300 mA at maximum Frequency range 2 4 GHz band Potential interference range 40 m Overall dimensions Wireless LAN unit Approx 24 mm 51 mm 10 mm W D H USB extension cable 1 m ...

Page 53: ... characters x 12 pages Character construction 5 x 7 dot matrix cursor Character size 3 5 x 5 0 mm Character pitch 5 2 mm Interface USB2 0 Full speed Reliability 20000 hours Expected Life Power source Voltage DC5V 0 5A Maximum Power consumption 2 5W Maximum External dimensions Display 165 W x 50 5 D x 69 H mm Base 165 W x 110 D x63 H mm Dimensions 165 W x 110 D x135 H mm Weight 0 31 kg 0 68 lb Colo...

Page 54: ...54 ...

Page 55: ...vice you can use the new ePOS Device functions For each system refer to System connection examples on page 17 Confirming the ePOS Device version You can confirm the version of the ePOS Device on the EPSON TMNet WebConfig title bar Downloading the ePOS Device update program Download the following file from the Epson website and save it in your local environment File name ePOS Device System Update P...

Page 56: ...he Optional Customer Display page 61 9 Connecting to the Network page 82 8 Enabling or Disabling ePOS Device page 81 6 Connecting the AC Adapter page 74 10 Setting the Driver and Installing Applications page 90 3 Adjusting the Paper Roll Near End NE Sensor page 68 7 OS Initial Settings page 80 1 Installing the Product page 60 4 Connecting External Devices page 69 11 Printer Settings page 109 5 Pow...

Page 57: ...ork page 82 6 Connecting the AC Adapter page 74 10 Registering Web content page 96 3 Adjusting the Paper Roll Near End NE Sensor page 68 7 OS Initial Settings page 80 1 Installing the Product page 60 11 Registering device control script files page 97 4 Connecting External Devices page 69 12 Setting the Devices page 98 13 Printer Settings page 109 14 Attaching the Connector Cover page 114 5 Powered...

Page 58: ...to the Network page 82 6 Connecting the AC Adapter page 74 10 Registering device control script files page 97 3 Adjusting the Paper Roll Near End NE Sensor page 68 7 OS Initial Settings page 80 1 Installing the Product page 60 4 Connecting External Devices page 69 11 Setting the Devices page 98 12 Printer Settings page 109 13 Attaching the Connector Cover page 114 5 Powered USB mode setting page 7...

Page 59: ...ting the AC Adapter page 74 10 Server Direct Print Settings page 93 3 Adjusting the Paper Roll Near End NE Sensor page 68 7 OS Initial Settings page 80 1 Installing the Product page 60 11 Registering Web Contents page 94 12 Connecting a Printer page 70 13 Registering a Printer page 98 14 Printer Settings page 109 15 Attaching the Connector Cover page 114 5 Powered USB mode setting page 73 4 Connec...

Page 60: ...uct horizontally on a firm stable surface Do not place the product near any magnetic fields to avoid decreasing the MICR recognition rate The security hook on the back of the product allows you to attach a commercially available antitheft wire ...

Page 61: ...y when the power is tuned on Remove the USB cable from the computer and remove the cover of the dip switch If the USB cable is still connected to the computer during operation this product may break down due to short circuit etc If you open the DIP switch cover be sure to close the cover after setting the DIP switch When used without the cover it may cause a malfunction DSW No Function ON OFF Defa...

Page 62: ...g the DM D110 USB 2 Remove the DIP switch cover 3 Switch the switch with something pointy 4 Close the DIP switch cover SW1 5 SW1 6 SW1 7 CommunicationSpeed bps ON ON ON 2400 OFF ON ON 4800 ON OFF ON 9600 OFF OFF ON 19200 ON ON OFF 38400 OFF ON OFF 57600 ON OFF OFF 115200 OFF OFF OFF Reserved ...

Page 63: ...he Customer Display Follow the instructions to install the optional DM D110 USB on the TM H6000IV DT using the exclusive DP 502 pole kit 1 Remove the connector cover Reattach it after the DM D110 USB is installed 2 Remove the two feet ...

Page 64: ...ed long screws 4 The illustration shows how to install the DM D110 USB on the right side of the TM H6000IV DT If you install it on the left side use screw hole L Be sure not to connect the cables before attaching the plate Otherwise the cables can be damaged ...

Page 65: ...Chapter 2 Setup 65 2 5 Select the position where the DM D110 USB is to be installed from A B C or D ...

Page 66: ...s indicated in the illustration are aligned with each other according to the position you selected Fix it with the included screw 7 Use the included extension pole if the pole is not long enough Use the included extension pole if the pole is not long enough ...

Page 67: ...Chapter 2 Setup 67 2 8 Connect the connector of DM D110 USB to TM H6000IV DT 9 Install DM D110 USB to the attachment base ...

Page 68: ... of the positioning plate with the adjustment position 3 Tighten the adjustment screw 4 Make sure that the detection lever operates smoothly Since roll paper cores vary slightly in shape depending on paper roll design and manufacturing tolerances it is impossible to detect the remaining paper exactly Use roll paper with a core inner diameter of 12 mm 0 47 and outer diameter of 18 mm 0 71 so that t...

Page 69: ...the rated current of the external devices by checking the descriptions on the devices or manuals Do not use a device whose rated current is unclear Connect the external devices only when those total power consumption is 30 W or less When you use powered USB ports make sure that the TM H6000IV DT is turned off before connecting each cable When the powered USB mode See Powered USB mode setting on pa...

Page 70: ...or or use USB serial conver sion cables to convert them and connect them to the USB and install the drivers for each model For details such as the order in which to connect them refer to each device s user s manual You can perform the connection test from EPSON TMNet WebConfig For details refer to Set ting the Devices on page 98 The connection method varies depending on your system in operation Fo...

Page 71: ... 4 and 2 or pins 4 and 5 of the DK connector When the drawer open close signal is used a switch must be provided between DK connector pins 3 and 6 The resistance of the load such as a drawer kick out solenoid must be 24 or more or the input current must be 1A or less Be sure to use the 24V power output on drawer kick out connector pin 4 for driving the equipment Use a shield cable for the drawer c...

Page 72: ...72 Drawer Connection Circuitry F G 24V Shielded DK connector Printer side User side Drawer kick out side Drawer open close switch Drawer kick out solenoid Control device 1 2 3 4 5 6 ...

Page 73: ...e the cover 3 Use tweezers to change the position of the switch 4 Fix the cover with the 2 screws Mode Description Mode 1 Enables interlock with power supply to TM H6000IV DT Set at factory shipment Power is supplied when TM H6000IV DT is ON and no power is supplied when TM H6000IV DT is OFF Mode 2 Disables interlock with power supply to TM H6000IV DT Power is constantly supplied to the USB device...

Page 74: ... off and that the AC adapter power cord is unplugged from the wall socket 2 Connect the DC cable of the AC adapter to the DC In 3 Insert the AC Adapter power cord into a wall socket WARNING Be sure to use the specified AC adapter AC adapter T Model M284A Connection to an improper power source may cause fire Be sure to leave a space between the AC adapter and the main unit DC In ...

Page 75: ...m detection Receipt unit open during printing Customized Values User NV memory capacity NV graphics memory capacity Roll paper width Receipt print density Receipt print speed Command execution during offline Power supply unit capacity Autocutting at roll paper cover close Automatic paper reduction Print density in multi tone printing Receipt Enhancement Automatic top logo printing Automatic bottom...

Page 76: ...its initial setting Does not transmit Slip paper jam detection Enabled initial setting Disabled Receipt unit open during printing Offline initial setting Recoverable error User NV memory capacity 1 KB initial setting 64 KB 128 KB 192 KB ...

Page 77: ... table below for the best print quality Original Paper Type Density Level AF50KS E 4 85 TF50KS EY P220AGB 1 5 90 P35024 6 95 TF60KS E PD160R PD190R KT48F20 KT55F20 F5041 7 100 P30023 P31023 8 105 If the print density is set to a darker level printing speed may be reduced If the print density is set to a darker level paper dust accumulates on the print head and print may be faint For information on...

Page 78: ... Line space reduction rate not reduced initial setting 25 50 or 75 Line feed reduction rate not reduced initial setting 25 50 or 75 Barcode height reduction rate not reduced initial setting 25 50 or 75 Print density in multi tone printing Selectable from levels 1 to 13 70 130 initial setting level 7 Depending on the paper type it is recommended to set the print density for the best print quality D...

Page 79: ... registered logos Alignment Left Center Right Automatic bottom logo printing Key code Selectable from key codes of registered logos Alignment Left Center Right Top logo printing at cover close Enabled initial setting Disabled Top logo printing at power on Enabled Disabled initial setting ...

Page 80: ...te and Time The Date and Time window are displayed Set the time date and the timezone When performing setup for the OS you need a display and a keyboard Connect the display when this product is off If you connect the display when this product is on data may not be properly displayed The display can use either the VGA or the DisplayPort If you are using dual display perform separate settings For de...

Page 81: ...b Config Printing with ePOS Device API Printing with ePOS Device XML Printing with Server Direct Print Status Notification Easy Setup Enabling ePOS Device Run ePOS Device Enabled from the shortcut on the desktop Disabling ePOS Device Run ePOS Device Disabled from the shortcut on the desktop If you enabled ePOS Device it uses 100 MB or more of memory If you are using this product with a PC POS syst...

Page 82: ... the Ethernet until you hear a click CAUTION When LAN cables are installed outdoors make sure devices without proper surge protection are cushioned by being connected through devices that do have surge protection Otherwise the devices can be damaged by lightning Never attempt to connect the customer display cable drawer kick out cable or a telephone line cable to the Ethernet connector Ethernet ...

Page 83: ...cut on the desktop 1 Run EPSON TMNet WebConfig from shortcut on the desktop EPSON TMNet WebConfig is started If ePOS Device is disabled EPSON TMNet WebConfig will not start For detail refer to Enabling or Disabling ePOS Device on page 81 If you perform settings in a local environment connect a display a keyboard and a mouse with this product If you use a PC for setting you do not have to connect a...

Page 84: ...84 2 Select Settings System settings TCP IP under Wired LAN The TCP IP setting Wired screen is displayed 3 Set the IP address and other network settings then click Apply ...

Page 85: ...t your dealer Wireless LAN unit USB extension cable Affixing tape 1 pair 2 pieces Rubber cover User s manual 1 Attach the included rubber cover to the connector of the USB extension cable into which the wireless LAN unit will be inserted to prevent the unit from coming off 2 Insert the wireless LAN unit into the connector of the cable Adjust the position of the rubber cover so that the description...

Page 86: ...ng tape to fit and put on the unit and fix the unit in a place with good communication Wireless LAN indicator Green Status Off The wireless LAN unit is not connected to the printer Or the printer power is OFF Flashing This wireless LAN unit is connected to the printer and is in operation Flashing rapidly This wireless LAN unit is connected to the printer and is in operation This unit is communicat...

Page 87: ...4 Click Wireless The usable wireless networks are displayed on the bottom right of the window Select the network you will use 5 The Connect to a Network window is displayed Input the network settings and click OK You are connected to a network This product cannot use ad hoc mode and infrastructure mode at the same time Perform network settings the devices you will connect to this product via ad ho...

Page 88: ...th EPSON TMNet WebConfig You can perform settings from a computer for settings via the network You can also set the IP address without connecting a display to this product 1 Run EPSON TMNet WebConfig from shortcut on the desktop EPSON TMNet WebConfig is started 2 Select Settings System settings then Wireless LAN The Wireless LAN Settings screen is displayed If you perform settings from an external...

Page 89: ...rm network settings for a wireless LAN then click Apply 4 Select Settings System settings TCP IP under Wireless LAN The TCP IP Settings Wireless screen is displayed 5 Set the IP address and other network settings then click Apply ...

Page 90: ... product APD 4 55 is installed in this product Do not uninstall APD Control method Device to be controlled Driver Windows printer driver Product s printer APD Ver 4 55 already installed in the main unit TM printer Model specific printer driver APD Ver 5 Use APD Ver 4 52c or later versions for models without model specific drivers Customer display APD Ver 4 55 already installed in the main unit OPO...

Page 91: ...procedures below 1 Run EPSON TMNet WebConfig from shortcut on the desktop EPSON TMNet WebConfig is started 2 Select Settings Web service settings then Startup settings The Startup settings screen is displayed If you perform settings from an external device enter the following in the URL field of your Web browser such as the address bar http TM DT s IP address webconfig The default TM DT s IP addre...

Page 92: ...et whether to use the automatic update for Web content or not Server direct print Set whether to use the server direct print or not Status notification Set whether to use the status notification or not System Device control Automatic update of Web content Server direct print Status notification ePOS Device API On default Off On Off On Off On ePOS Device XML On default Off On Off On Off On Server D...

Page 93: ...eld of your Web browser such as the address bar http TM DT s IP address webconfig The default TM DT s IP address for this product is 192 168 192 168 Item Description ID Specify the user name to be used for Digest authentication for the server The specified value is also passed as the ID parameter value of the form data to be posted to the server This is used to identify multiple printers Password ...

Page 94: ... below For Perl scripts cgi For php scripts php Zip the files to be registered all together The zip file name is arbitrary Cautions for the files to be registered Web contents cannot be registered additionally All files are overwritten and registered Zip web contents before registering When you upload Web content the existing registered Web content is discarded The folders under U_data remain Use ...

Page 95: ...iffers depending on the folder structure of the zip file http the product s IP address index html http the product s IP address webpage index html epsonsample zip webpage A folder added index html css css img bmp jpg png js js sample html epsonsample zip index html css css img bmp jpg png js js sample html ...

Page 96: ... Settings Web service settings then Update settings The Web content update settings screen is displayed 3 Select Browse and specify the file zip file format you want to register then click Upload If you perform settings from an external device enter the following in the URL field of your Web browser such as the address bar http TM DT s IP address webconfig The default TM DT s IP address for this p...

Page 97: ...gs then Add delete The Control script screen is displayed 3 Select Browse and specify the control script you want to register then click Add This registration is used when registering device control script files such as serial communication devices using ePOS Device If you perform settings from an external device enter the following in the URL field of your Web browser such as the address bar http...

Page 98: ... necessary 1 Run EPSON TMNet WebConfig from shortcut on the desktop EPSON TMNet WebConfig is started 2 Select Settings Web service settings then Printer The Printer screen is displayed If you perform settings from an external device enter the following in the URL field of your Web browser such as the address bar http TM DT s IP address webconfig The default TM DT s IP address for this product is 1...

Page 99: ...nd Test printing appears for printers other than TM H6000IV TM H6000IV DT Clicking Operating test displays the Operating test screen Use the Operating test screen to check the printer performance See Operating test on page 131 Item Description Device ID Set the device ID for the printer you want to register Any character string Type Select network printer Model no Select the printer model IP addre...

Page 100: ...ut on the desktop EPSON TMNet WebConfig is started 2 Select Settings Web service settings then Customer display The Customor display screen is displayed If you perform settings from an external device enter the following in the URL field of your Web browser such as the address bar http TM DT s IP address webconfig The default TM DT s IP address for this product is 192 168 192 168 ...

Page 101: ...stall the customer display refer to Connecting a Display on page 69 Item Description Communication settings Used for customer display communication settings If you changed the DM D110 USB dip switch settings change the communication settings in accordance with those changes If you do not change the dip switch settings use the default settings Brightness setting Set the brightness of the customer d...

Page 102: ...t on the desktop EPSON TMNet WebConfig is started 2 Select Settings Web service settings then Key input device The Key input device screen is displayed If you perform settings from an external device enter the following in the URL field of your Web browser such as the address bar http TM DT s IP address webconfig The default TM DT s IP address for this product is 192 168 192 168 ...

Page 103: ...age Dialog screen is displayed 5 Use the key input device and check if the registered key input device operates properly Item Description Device ID Set the device ID for the key input device you want to control Device name Select the key input device model Unregistered key input devices that are currently connected to the unit are listed Control script Select the script to control the device ...

Page 104: ...ON TMNet WebConfig is started 2 Select Settings Web service settings then Serial communication device The Serial communication device screen is displayed 3 Set the device ID Any character string If you perform settings from an external device enter the following in the URL field of your Web browser such as the address bar http TM DT s IP address webconfig The default TM DT s IP address for this pr...

Page 105: ...is displayed in the Registered serial communication devices Item Description Physical serial port This is the serial port on the back of this product USB port 1 to 6 These are the USB ports on the back of this product If connecting a serial device using a COM USB cable select the corresponding USB port You can check the USB port number using Display port location ...

Page 106: ...e Success appears on the right side of the window if a response is sent from the device Item Description Control script Select the control script to control the serial communication device Communication speed bps Select the communication speed Data bit Select the data bit Parity Select the parity Stop bit Select the stop bit Flow control Select whether there is flow control or not ...

Page 107: ...rom shortcut on the desktop EPSON TMNet WebConfig is started 2 Select Settings Web service settings then Other The Other devices screen is displayed If you perform settings from an external device enter the following in the URL field of your Web browser such as the address bar http TM DT s IP address webconfig The default TM DT s IP address for this product is 192 168 192 168 ...

Page 108: ...Add The information for the registered device is displayed in Other registered devices Item Description Device ID Set the device ID for the device you want to control Control script Select the control script to control the other devices ...

Page 109: ...s Follow the steps below to register logos 1 Select Start All Programs EPSON TM H6000IV Software TM H6000IV Utility and starting the TM H6000IV Utility 2 Select Storing Logos and then click Add You can also directly print raster format image data as logos without registering them on the product It is recommended to write all logos together in the printer when you register more than one logo ...

Page 110: ...h greater than 512 dots a warning message will appear Click OK and reduce the logo size in the Logo Edit screen of step 4 4 The Logo Edit screen appears Click Monochrome or Multi tone to select the format of the image to be printed The Multi tone does not appear when the mode for storing logo is set to Key code Nonuse Mode not recommended Colors are reduced to 2 colors with Monochrome selected and...

Page 111: ...izing is not specified the part of the image that exceeds the paper width will be cut off Width Specifies the width to which the image is resized in mm Half toning Configures the halftone setting of the image Select from Dithering Error diffusion None when Monochrome is selected in Step 3 and from Dithering None when Multi tone is selected Brightness Configures the brightness of the image Select f...

Page 112: ...Selection Mode is selected or Automatically set the keycode for the logo to be stored is turned on the Key code Settings screen is not displayed 7 The logo data is added on the list When storing multiple logo data repeat Step 1 through 4 8 After storing all the logo data to be added to the printer check the indicator on the right side of the screen to see if the data size is acceptable to be store...

Page 113: ...Chapter 2 Setup 113 2 9 The logo data is stored to the printer The logo data are also saved in the logo store file TLG file This file is used when creating the printer setting file ...

Page 114: ...steps below 1 Put the connector cover on the feet of the main body If the DP 502 pole kit is used to mount DM D110 USB to the main body place the connector cover over the plate 2 Push the connector cover to click onto the main body 3 Make sure the cables are not pinched When using the DP 502 pole kit ...

Page 115: ...Chapter 2 Setup 115 2 Removing the Connector Cover To remove the connector cover push both sides of the cover inward to remove the projections of the product from the holes in both sides of the cover ...

Page 116: ...116 ...

Page 117: ...ET Framework3 5 SP1 Driver Atom N2xx INF File Update Utility D2xxx Chipset Driver Intel Embedded Media and Graphics Driver GPIO driver Broadcom Network Driver Conexant Sound Driver EPSON Advanced Printer Driver 4 55b EPSON TM printer Communication module Customer Display COM USB Driver ePOS Device and related software Tool EPSON TMNet WebConfig TM H6000IV Utility User information Default User Name...

Page 118: ...roduct s USB connectors 3 Connect a display to the product s VGA connector 4 Insert the recovery disk into the DVD drive 5 Turn on the product and Press any key to boot from CD or DVD is displayed Press any key 6 The system starts using the recovery disk When a message that says Do you want to recover is displayed Click Yes When the recovery procedure is performed all data will be deleted Back up ...

Page 119: ... automatically shuts down The system automatically restarts several times for Windows initialization 10The Windows log in screen is displayed Enter the password and log in 11Select Start Control Panel Date and Time and the Date and Time menu is displayed Set the date time and time zone 12Turn off the product Then remove the DVD drive Do not enter any information until the Windows log in screen app...

Page 120: ...ect the display connected to the display port 4 From the Multiple displays list select Show desktop only on 2 5 Click OK 6 A confirmation message is displayed Click Keep changes The display settings are saved This setting is a function enabled only for Windows Embedded POSReady 7 With this product the Digital Flat Panel allotted to Display1 cannot be used If you make a mistake and set for display ...

Page 121: ... displayed list 2 Execute the following command powercfg h on You can now use the OS hibernation This setting is a function enabled only for Windows Embedded POSReady 7 Perform these settings using a user account with administrator privileges If you use hibernation a system file the same size as the main memory is created by the OS This product has a main memory of 4 GB so 4 GB of the space on the...

Page 122: ...122 ...

Page 123: ...ay keyboard and mouse to the product Log in as the Administrator 2 Start TMNet WebConfig from the shortcut on the desktop EPSON TMNet WebConfig starts If ePOS Device is disabled EPSON TMNet WebConfig will not start For detail refer to Enabling or Disabling ePOS Device on page 81 If you are making settings from an external device start the Web browser and input the following http This product s IP ...

Page 124: ... function Web service function Displays whether the Web service function is enabled or not Status of Web content update Automatic update for Web content Displays the schedule for automatic updates for Web content Date and time of Web content installed Displays the date and time that the Web con tents were installed Date and time of last automatic update Displays the date and time of the last auto ...

Page 125: ...t run of the server direct print Final run results Displays the final run results of the server direct print Status notification Run state Displays the run state of the status notification ID Displays the web server ID sending status notifi cation Interval sec Displays the interval for sending status notifica tion Date and time of last run Displays the date and time last run of the sta tus notific...

Page 126: ...tomatically function is enabled or not DNS Server Address in order of use Displays automatically acquired DNS server addresses in the order they are used TCP IP Information Wireless LAN IP address Displays this product s IP address for a wireless LAN network Subnet Mask Displays the subnet mask Default Gateway Displays the default gateway AcquireDNS Server Address Automatically Displays whether th...

Page 127: ...etwork mode SSID Displays the SSID for the registered wireless LAN network Security SSL settings SSL Displays whether the SSL is enable or disable Domain of the certificate Displays the domain of the certificate Validity period of the certificate Displays the validity period of the certificate Item Description ...

Page 128: ... the time and the timezone set for this product Automatically adjust clock for Daylight Saving Time Displays whether the automatic daylight saving time adjustment func tion is enabled or not Use Time Server Displays whether the function to use a time server is enabled or not Time Server Displays the address set as a time server ...

Page 129: ...es or disables device control functions that use Web service Used for ePOS Device Automatic update of Web content Enables or disables the automatic update function for Web content Server direct print Enables or disables the server direct print function Status notification Enables or disables the status notification function Apply Registers the settings to this product ...

Page 130: ...dress for each device ID Retry interval Set the timeout retry interval Add Registers the printer on this product Registered printers Displays a list of registered printers Operating test Click Operating test to display the Operating test window Perform an operating test for the hybrid printer For details refer to Operating test on page 131 Test printing Performs a test printing TEST_PRINT is print...

Page 131: ...rforms a slip printing test TEST_PRINT is printed Cancel printing Cancels printing Endorsement Start printing Performs an endorsement printing test TEST_PRINT is printed Cancel printing Cancels printing MICR pull down menu Select a reading format Start reading Starts reading Cancel reading Cancels reading Eject Ejects paper Close Closes the window ...

Page 132: ...n settings Communication speed bps Set the communication speed Data bit Set the data bit Parity Set the parity Brightness setting Set the brightness of the customer display in percentages You can set 20 40 60 or 100 The maximum bright ness is 100 Display test Check if the customer display operates properly When Display test is clicked characters appear on the cus tomer display Apply Registers the ...

Page 133: ...put device Control script Set the device control script to control the key input device Add Registers the key input device Registered key input devices Displays a list of registered key input devices Operating test Performs an operating test for a registered key input device Delete Deletes a registered key input device Register device control scripts as necessary For details refer to Settings Web ...

Page 134: ...el selection Select the device model name Port selection Select the device port Control script Select the device control script for controlling the serial communi cation device Communication speed bps Set the device communication speed Data bit Set the data bit Parity Set the parity Stop bit Set the stop bit Flow control Set the flow control Add Registers the serial communication device on this pr...

Page 135: ...isplays the device settings confirmation window Operating test Performs an operating test for a registered serial communications device Delete Deletes a registered serial communications device Register device control scripts as necessary For details refer to Settings Web service settings Control script Add delete on page 137 Item Description ...

Page 136: ... script Set the device control script to control the device Add Registers the device on this product Other registered devices Displays other devices registered on this product Delete Deletes the corresponding device control script from this product Register device control scripts as necessary For details refer to Settings Web service settings Control script Add delete on page 137 ...

Page 137: ...cript to be registered Click Browse to display the Choose File to Upload window Select the file to be used Add Registers the device control script on this product Registered control scripts Displays a list of device control scripts registered on this product based on the device type Delete Deletes the corresponding device control script from this product In use The corresponding device control scr...

Page 138: ...roperly specified Use of proxy Set whether you are using a proxy server or not If you selected Use set Proxy URL and port no Proxy URL and port no Set the URL and port number for the proxy server in use Apply Registers the automatic update settings on this product After setting settings update Web content immediately After the automatic update settings are registered on this product the Web conten...

Page 139: ...ecified value is also passed as the ID parameter value of the form data to be posted to the server This is used to identify multiple printers Password Specify the password to be used for Digest authentication for the server URL Set the web server URL for acquiring print data After designating it click Access test and check if the URL is properly specified Interval sec Set the request interval Appl...

Page 140: ...d as the ID parameter value of the form data to be posted to the server This is used to identify multiple printers Password Specify the password to be used for Digest authentication for the server URL Set the web server URL for sending status notifications After designating it click Access test and check if the URL is properly specified Interval sec Set the interval for sending status notification...

Page 141: ...when the method for acquiring the IP address is Manual Default Gateway Specifies the default gateway Only enabled when the method for acquiring the IP address is Manual Acquire DNS Server Address Automatically Selects Enable or Disable for automatically acquiring the DNS server address Only enabled when the method for acquiring the IP address is Auto DNS Server Address in order of use Specifies DN...

Page 142: ...etwork Authentication Method Specifies the authentication method for the wireless LAN network Security Mode Specifies the encryption method for the wireless LAN network Default WEP Key Selects the WEP key used in the wireless LAN network WEP Key Inputs the network WEP key WPA WPA2 Pre Shared Key Inputs the pre shared key used if the encryption method is WPA or WPA2 Apply Registers the settings to ...

Page 143: ...d when the method for acquiring the IP address is Manual Default Gateway Specifies the default gateway Only enabled when the method for acquiring the IP address is Manual Acquire DNS Server Address Automatically Selects Enable or Disable for automatically acquiring the DNS server address Only enabled when the method for acquiring the IP address is Auto DNS Server Address in order of use Specifies ...

Page 144: ...n Remove the certificate Select this checkbox to delete the SSL certificate Enable Enables SSL authentication Update the certificate To update the SSL certificate select this checkbox and specify the following files Private key file Certificate file Certificate chain file Option Apply Registers the settings to this product ...

Page 145: ... Zone Sets the area Sets the time difference from Coordinated Universal Time Automatically adjust clock for Daylight Saving Time Selects whether to automatically adjust the clock for Daylight Sav ing Time Use Time Server Selects whether to use a time server Time Server Specifies the URL for the time server Apply Registers the settings to this product ...

Page 146: ... is pressed Set the operation when you press the power button ePOS Device Shutdown permission Specify the permission settings for shutdown from ePOS Device Password protection Specify the password authentication for shutdown from ePOS Device Apply Registers the settings with this product Turn off the power Shuts down the product ...

Page 147: ...Specify a local file Setting file Specify the location of the local setting file Specify a file URL Setting file URL Specify the URL of the setting file Use of proxy Set whether you are using a proxy server or not Proxy URL and port no Set the proxy URL and port number Restore Restores the product from the specified setting file Save URL settings Saves the setting file URL and proxy settings ...

Page 148: ...Communication settings Communication speed Data bit Parity Brightness setting Available Key input device Device ID Device name VID PID Control script Available Serial communi cation device Device ID Device name VID PID Control script Communication settings Communication speed Data bit Parity Stop bit Flow control Available Other device Device ID Control script Available Control script Registered c...

Page 149: ...Network Mode SSID Authentication Method Security Mode Default WEP Key WEP Key WPA WPA2 Pre Shared Key Available TCP IP Settings Wireless Get IP Address IP address Subnet Mask Default Gateway Acquire DNS Server Address Automatically DNS Server Address Available Security SSL Settings Disable Enable Private key file Certificate file Certificate chain file Option Available Date Time Time Setting Date ...

Page 150: ...cify the file URL to use Setting file URL Use of proxy Proxy URL and port no Available Update Web service function Specify the local file to use Specify the file URL to use Setting file URL Use of proxy Proxy URL and port no Available Admin Infor ma tion Administrator information Administrator name Installation location Available Password Password Not available Item Availability ...

Page 151: ...lizes the Web service settings for this product Item Description Initialize Initializes the Web service settings If you initialize the Web service the password for EPSON TMNet WebConfig will also be initialized The initial values are below User name epson Password epson ...

Page 152: ...152 Settings Admin settings Log Acquires this product s log file Item Description Acquire a log file Acquires this product s log file ...

Page 153: ... a local file Update file Specify the local file for updating Specify a file URL Update file URL Specify the URL of the file for updating Use of proxy Set whether you are using a proxy server or not Proxy URL and port no Set the proxy URL and port number Update Applies the update file Save URL settings Saves the URL settings for the Web service function ...

Page 154: ...Admin information Sets the administrator information for this product Item Description Administrator name Set the administrator name Installation location Set the installation location Apply Registers the settings to this product ...

Page 155: ... New password Reenter to confirm For confirmation input the new password again Apply Registers the set password on this product After setting the password you will be asked for your user name and password on the cer tification screen displayed when this utility starts Input epson for the user name and input the set password for the password The initial value for the password is epson ...

Page 156: ...ting this product s printer You can set the following Storing Logos Paper Reduction settings Automatic Paper Cut settings Printing Control settings Communication Interface settings Backup Restore For details about how to use TM H6000IV Utility refer to the TM H6000IV User s Manual ...

Page 157: ...ication development information varies based on the system PC POS System ePOS Device API ePOS Device XML Server Direct Print Virtual environments system Download Drivers utilities and manuals can be downloaded from one of the following URLs For customers in North America go to the following web site http www epsonexpert com and follow the on screen instructions For customers in other countries go ...

Page 158: ... printer USB TM printer connected to this product via an USB interface TM printer network TM printer connected to the same network as this product Cash drawer Drawer Recognized as connected to this TM H6000IV DT Customer display DM D110 USB COM7 Optional customer display Although you connect this to a USB connector a virtual COM port is used for communication USB communication device Barcode reade...

Page 159: ...POS ADK This OCX driver can control POS peripherals using OLE technology 1 Because controlling POS peripherals with original commands is not required on the application side efficient system development is possible OPOS ADK for NET OPOS ADK for NET allows you to develop applications that are compatible with Microsoft POS for NET When developing applications use a separate development environment s...

Page 160: ... The ESC POS command functions are listed below ESC POS command functions Active sheet Commands Roll paper Slip paper Front Endorsement 40 cpl mode disabled 40 cpl mode enabled Print commands Print and line feed Print and carriage return Print and feed paper Print and reverse feed Print and feed n lines Print and reverse feed n lines Print and eject cut sheet Print and return to standard mode Prin...

Page 161: ...fined character set Define user defined characters Cancel user defined characters Cancel print data in page mode Printing paper commands Select the side of the slip Feed to the print starting position for the slip Select paper type s for printing Select paper type s for command settings Set cut sheet wait time Panel button commands Enable disable panel buttons Paper sensor commands Select paper se...

Page 162: ...commands Transmit the NV graphic memory capacity Print the graphics data in the print buffer Transmit the remaining capacity of the NV graphics memory Transmit the remaining capacity of the download graphics memory Transmit the key code list for defined NV graphics Delete all NV graphics data Delete the specified NV graphics data Define the NV graphics data raster format Print the specified NV gra...

Page 163: ...matic Status Back ASB Customize ASB status bits Transmit status Transmit real time status Enable disable Automatic Status Back ASB for optional functions extended status Barcode commands Print barcode 3 Set barcode height Set barcode width Select print position of HRI characters Select font for HRI characters Two dimensional code commands PDF417 Set the number of columns in the data region PDF417 ...

Page 164: ...ymbol storage data area QR Code Transmit the size information of the symbol data in the symbol storage area MaxiCode Select the mode MaxiCode Store the data in the symbol storage area MaxiCode Print the symbol data in the symbol storage area MaxiCode Transmit the size information of the symbol data in the symbol storage area Two dimensional GS1 DataBar Set the width of module Two dimensional GS1 D...

Page 165: ...ite Symbology Print the symbol data in the symbol storage area Composite Symbology Transmit the size information of the symbol data in the symbol storage area Macro function commands Start end macro definition Execute macro Mechanism control commands Turn unidirectional print mode on off Return home Set cancel cut sheet reverse eject Release paper Select cut mode and cut paper Customized commands ...

Page 166: ...ete the specified record Store the data in the specified record Transmit the data in the specified record Transmit capacity of the NV user memory currently being used Transmit the remaining capacity of the NV user memory Transmit the key code list Delete all data in the NV user memory Set 40 cpl mode Miscellaneous commands Initialize printer Transmit printer ID Set horizontal and vertical motion u...

Page 167: ...ter Transmit maintenance counter Receipt enhancement commands Cancel set values for top bottom logo printing Transmit set values for top bottom logo printing Set top logo printing Set bottom logo printing Make extended settings for top bottom logo printing Enable disable top bottom logo printing MICR control commands Transmit real time status Select MICR data handling Read check paper Load check p...

Page 168: ...ontrolling POS peripherals with original commands is not required on the application side efficient sys tem development is possible Installation Manual User s Guide Application Development Guide OPOS Application Programing Guide 2 UnifiedPOS Retail Peripheral Architecture 2 Sample Program Guide EPSON OPOS ADK for NET OPOS ADK for NET is a Microsoft POS for NET compliant business standard driver th...

Page 169: ...and Appendix EPSON JavaPOS ADK JavaPOS is the standard specification which defines an architecture and device interface API to access various POS devices from a Java based system Using JavaPOS standard API allows control with Javabased applications of functions inherent to each device A flexible design with Java language and JavaPOS enables many different types of computer sys tems such as stand a...

Page 170: ...0IV DT This product s printer Network printer TM printer connected to the same network as this product Applicable models TM H6000IV TM L90 TM P60II TM P60II Peeler TM T20 TM T70 TM T70II TM T88V TM T90 TM U220 Cash drawer Recognized as connected to this product s printer Customer display DM D110 USB You can download the latest version of ePOS Device and update the device TM printers connected to t...

Page 171: ...e with the OS standard HID driver Serial communication device You must acquire the device control script files for the following devices Serial communication device that can operate with the OS standard serial communication driver A separate serial USB conversion driver is necessary USB devices that can be controlled the same as a serial communication device Other devices These can be used if you ...

Page 172: ...a the Internet If registering a Web application on the TM H6000IV DT use EPSON TMNet WebConfig to register it Device control Specify a device ID for each device The initial value for the device ID for this product s printer is local_printer You do not need to specify one for DM D110 USB Device ID for the dedicated customer display is fixed to local_display Make the device control setting with EPSO...

Page 173: ...or the latest information refer to the ePOS Device XML User s Manual Printer TM H6000IV DT This product s printer Network printer TM printer connected to the same network as this product Applicable models TM H6000IV TM L90 TM P60II TM P60II Peeler TM T20 TM T70 TM T70II TM T88V TM T90 TM U220 Cash drawer Recognized as connected to this product s printer You can download the latest version of ePOS ...

Page 174: ...unication device You must acquire the device control script files for the following devices Serial communication device that can operate with the OS standard serial communication driver A separate serial USB conversion driver is necessary USB devices that can be controlled the same as a serial communication device Other devices These can be used if you create a device control script file and regis...

Page 175: ...id Windows CE Windows Linux Mac OS etc Java NET Framework Device control Specify a device ID for each device The initial value for the device ID for this product s printer is local_printer You do not need to specify one for DM D110 USB Device ID for the dedicated customer display is fixed to local_display Make the control setting with EPSON TMNet WebConfig ...

Page 176: ...he latest information refer to the Server Direct Print User s Manual Printer TM H6000IV DT This product s printer Network printer TM printer connected to the same network as this product Applicable models TM H6000IV TM L90 TM P60II TM P60II Peeler TM T20 TM T70 TM T70II TM T88V TM T90 TM U220 Cash drawer Recognized as connected to this product s printer Customer display Cannot use Key input device...

Page 177: ...from this product sends back either print data if any or a message telling no print data exists Registration of web server and timing In addition to generating print data no layout required to be set up your Web application needs a function that in response to a request from this product sends back either print data if any or a message telling no print data exists Device control Specify a device I...

Page 178: ...nter prints the current status of the printer on the roll paper and resident characters as a test print roll paper and slip paper You can confirm the following information with the status print ROM version Interface setting Buffer capacity setting Busy condition setting Automatic line feed setting Customer display connection Resident character set Print density setting Installed devices MICR unit ...

Page 179: ...ng the printer status the following message is printed and the Paper LED flashes The printer is now in the self test wait mode Select Modes by pressing Feed button Continue SELF TEST Less than 1 second Mode Selection 1 second or more 4 To start the test print press the Feed button less than 1 second The printer prints a rolling pattern on the roll paper using only the built in character set After ...

Page 180: ...le pressing the Release button Keep pressing the button until the Slip LED starts flashing The printer goes into the slip insertion waiting status 3 Insert slip paper The printer prints a rolling pattern on the slip paper using only the built in character set After printing the following message the printer is initialized and returned to the standard mode completed ...

Page 181: ...d their corresponding characters Print example Turn off the printer or press the Feed button three times to return to the standard mode If there is no character corresponding to print data is printed If print data is less than one line press the Feed button to print the line Applications that confirm printer status may not work correctly during the hexadecimal dumping mode The printer returns only...

Page 182: ...it 2 Turn on the product while pressing the Feed button Keep pressing the Feed button until the printer starts printing The printer starts printing the current status of the printer 3 After the printing has been completed press the Feed button more than one second The printer starts printing instructions Modes 0 Exit and Reboot Printer 1 NV Graphics Information 2 Receipt Enhancement Information 3 ...

Page 183: ...ress the Feed button less than 1 second 5 Then Press the Feed button more than one second NV Graphics Information is printed 6 Then Press the Feed button more than one second After printing the following message the printer is initialized and returned to the standard mode completed ...

Page 184: ...n Keep pressing the Feed button until the printer starts printing The printer prints the current status of the printer 3 After the printing has been completed press the Feed button more than one second The printer starts printing instructions Modes 0 Exit and Reboot Printer 1 NV Graphics Information 2 Receipt Enhancement Information 3 Customize Value Settings 4 or more None Select Modes by executi...

Page 185: ...d press the Feed button twice 5 Then Press the Feed button more than one second Receipt Enhancement Information is printed 6 Then Press the Feed button more than one second After printing the following message the printer is initialized and returned to the standard mode completed ...

Page 186: ...prints current status of the product Receipt print density Transmission speed for serial interface Automatic paper reduction Autocutting at roll paper cover close Roll paper width Interface selection Power supply unit capacity Receipt print speed Error control Power on notice NV capacity User NV memory NV graphics memory Command execution during offline For detailed information about memory switch...

Page 187: ...ter stores the setting and then starts initializing After that the printer returns to the standard mode Modes 0 Exit 1 Print Current Settings 2 Print Density 3 Baud Rate 4 Automatic Paper Reduction 5 Auto Paper Feed Cut at cover close 6 Paper Width 7 Interface Selection 8 Power Supply Output 9 Printing Speed 10 Error Control 11 Power On Notice 12 NV Capacity 13 Command Execution Offline 14 Other S...

Page 188: ...188 ...

Page 189: ...If you cannot turn the product off using applications or the operating system you can execute forced termination as a last resort by pressing the power button for approximately 4 seconds If you turn the product off wait more than 10 seconds before you turn it on again When the product is turned off or when it is in the standby mode do not hold down the power button longer than 4 seconds Assign the...

Page 190: ...uch as a pen until the Power LED goes off to reset the printer unit Installing Replacing the Ribbon Cartridges For Front Slip Printing Follow the steps below to install replace the ribbon cartridge for front slip printing ERC 32 1 Turn on the product 2 Open the front cover Reset button ...

Page 191: ...to remove any slack in the ribbon 5 Insert a new ribbon cartridge until it clicks into place 6 Turn the knob on the cartridge in the marked direction again to remove any slack in the ribbon 7 Close the front cover Make sure to note the direction of the arrow marked on the ribbon cartridge when turning the knob If it is turned in the reverse direction the cartridge may be damaged ...

Page 192: ...unit cover 3 Remove the used ribbon cartridge if there is one 4 Turn the knob on the ribbon cartridge a little in the direction of the arrow marked on the cartridge to remove any slack in the ribbon Make sure to note the direction of the arrow marked on the ribbon cartridge when turning the knob If it is turned in the reverse direction the cartridge may be damaged ...

Page 193: ...er 6 Handling 193 6 5 Insert a new ribbon cartridge until it clicks into place 6 Turn the knob on the cartridge in the marked direction again to remove any slack in the ribbon 7 Close the receipt unit cover ...

Page 194: ...aper Follow the steps below to load replace the roll paper 1 Open the roll paper cover 2 Remove the used roll paper core if there is one 3 Insert the roll paper in the correct direction Paper must not be pasted to the roll paper core ...

Page 195: ...Chapter 6 Handling 195 6 4 Pull out some paper and close the roll paper cover 5 Tear off the paper with the cutter ...

Page 196: ...turn the autocutter blade to the correct position 1 Turn off the product 2 Open the receipt unit cover 3 Turn the knob indicated as a in the illustration of the autocutter blade in the direction of the arrow until you see a pin indicated as b in the illus tration in the opening of the frame Knob Pin ...

Page 197: ...rn on the product 2 Insert the slip paper face up with the right paper edge against the right side of the paper guide and insert it as far as it will go 3 Insert the paper straight until the top edge of the paper touches the stopper Do not insert any paper that has clips or staples This may cause paper jams and damage Make sure the slip paper is flat without curls folds or wrinkles For MICR readin...

Page 198: ...198 4 When the product starts feeding the paper release it immediately 5 Remove the ejected paper by pulling it straight up out of the product ...

Page 199: ...eps below to remove the jammed paper Removing Jammed Roll Paper 1 Turn off the product 2 Open the roll paper cover 3 Remove the jammed paper CAUTION The thermal head can be very hot after printing Be careful not to touch it and to let it cool before you clean it ...

Page 200: ...200 Removing Jammed Slip Paper 1 Turn off the product 2 Open the front cover 3 Open the front carriage unit using the lever at the right of it 4 Remove the jammed paper ...

Page 201: ...ating system of the computer Cleaning Cleaning the Product Case Be sure to turn off the product and wipe the dirt off the product case with a dry cloth or a damp cloth Never clean the product with alcohol benzine thinner or other such solvents Doing so may damage or break the parts made of plastic and rubber ...

Page 202: ...solvent ethanol or IPA Depending on the roll paper used paper dust may stick to the platen roller and roll paper end sensor To remove the paper dust clean the platen roller and roll paper end sensor with a cotton swab slightly moistened with water Turn on the printer power only after the water has completely dried CAUTION The thermal head can be very hot after printing Be careful not to touch it a...

Page 203: ...en close the roll paper cover 5 After the product prints RECOGNITION MODE Please set check on the roll paper and the slip LED flashes insert the cleaning sheet like standard slip paper See Inserting the Slip Paper on page 197 6 Remove the ejected paper by pulling it straight up out of the product 7 Turn off the product to exit the cleaning mode Be sure not to use an adhesive cleaning sheet Be sure...

Page 204: ...204 Preparing for Transport Follow the steps below to transport the product 1 Turn off the product 2 Remove the peripherals and the power connector 3 Remove the roll paper 4 Pack the product upright ...

Page 205: ...Appendix 205 Appendix Character Code Tables The character code tables show only character configurations They do not show the actual print pattern SP in the table shows a space ...

Page 206: ...206 Common to All Pages When the international character set See International Character Sets on page 219 is USA ...

Page 207: ...Appendix 207 Page 0 PC437 USA Standard Europe ...

Page 208: ...208 Page 1 Katakana ...

Page 209: ...Appendix 209 Page 2 PC850 Multilingual ...

Page 210: ...210 Page 3 PC860 Portuguese ...

Page 211: ...Appendix 211 Page 4 PC863 Canadian French ...

Page 212: ...212 Page 5 PC865 Nordic ...

Page 213: ...Appendix 213 Page 16 WPC1252 ...

Page 214: ...214 Page 17 PC866 Cyrillic 2 ...

Page 215: ...Appendix 215 Page 18 PC852 Latin2 ...

Page 216: ...216 Page 19 PC858 Euro ...

Page 217: ...0 þ 146 162 2 178 B 194 R 210 b 226 r 242 3 Ê 131 Þ 147 163 3 179 C 195 S 211 c 227 s 243 4 Ë 132 Ú 148 164 4 180 D 196 T 212 d 228 t 244 5 È 133 Û 149 165 5 181 E 197 U 213 e 229 u 245 6 Í 134 Ù 150 166 6 182 F 198 V 214 f 230 v 246 7 Î 135 ý 151 167 7 183 G 199 W 215 g 231 w 247 8 Ï 136 Ý 152 168 8 184 H 200 X 216 h 232 x 248 9 Ì 137 153 169 9 185 I 201 Y 217 i 233 y 249 A Ó 138 154 170 186 J 20...

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