Errors and Solutions (Mac)
Check the details of the error displayed, and then take the necessary measures.
Code
Message
What to do
W-2301 to
W-2303
W-2305 to
W-2306
Cannot perform [Detect Clogging] correctly.
Delete all print jobs remaining in the operating system's print
queue.
Perform [Diagnostic Cleaning].
Contact service support if the error continues to occur.
After deleting all of the print jobs,
perform
Diagnostic Cleaning
in the
Maintenance Tool.
See the "Maintenance Tool Operation
Guide" for more details on the
Maintenance Tool.
If "Auto nozzle check failed." is
displayed on the screen, contact
service support.
I-2307
Cannot perform [Detect Clogging] correctly.
Room temperature may not be within the guaranteed operating
range.
Check the room temperature.
Check the room temperature. Use
within the recommended operating
temperature range.
W-2311
Clogged nozzle(s) detected.
Delete all print jobs remaining in the operating system's print
queue.
Perform [Diagnostic Cleaning].
After deleting all of the print jobs,
perform
Diagnostic Cleaning
in the
Maintenance Tool.
See the "Maintenance Tool Operation
Guide" for more details on the
Maintenance Tool.
I-2401
Replace the maintenance cartridge soon
Prepare a new maintenance cartridge(xxxx).
You may continue printing until replacement of the
maintenance cartridge is required.
Check the message, and then click
OK
.
Prepare a new maintenance cartridge
with the model number displayed in
xxxx.
U
I-2201
Ink Low
(xxxx)
Prepare a new ink cartridge.
You may continue printing until replacement of the ink
cartridge is required.
Epson recommends the genuine Epson cartridges listed above.
Check the message, and then click
OK
.
Prepare a new ink cartridge for the
color and model number displayed in
xxxx, and then get ready to replace the
cartridge.
U
I-2101 to I-2104
It is nearly time to replace parts.
xxxxxx
Contact a technical representative.
You cannot print if parts have reached the end of their service
life.
Contact service support and request
replacement for the part displayed in
xxxxxx.
W-1301
The scrap paper box has come off.
Delete all print jobs remaining in the operating system's print
queue.
Install the scrap paper box correctly.
After deleting all of the print jobs,
attach the scrap paper box. If a
message is displayed, check the
details.
SL-D800 Series Operation Guide
Troubleshooting
77