EPSON Stylus Scan 2000
Revision A
Troubleshooting
Troubleshooting the Scanner
73
Table 3-7. The Start of Scan position is wrong
Cause
Related Unit
Check Method
Solution
Power Supply
Connector is not
installed.
None
Visual Check
Connect the
connector.
Power Supply is
wrong.
Power Supply
Tester Check
Replace the power
supply.
Motor Connector is
not installed.
None
Visual Check
Connect the
connector.
MAIN Board is
wrong.
B101 MAIN Board
Tester Check
Replace the MAIN
Board.
Motor is wrong.
Motor
Tester Check
Replace the motor.
Sensor Connector is
not installed.
None
Visual Check
Connect the sensor
connector
Sensor is wrong.
Sensor
Visual Check or
Tester Check
Replace the sensor
module.
Mechanical Failure.
Mechanical module
Tester Check
Replace the
mechanical module.
Table 3-8. The Image is not clear
Cause
Related Unit
Check Method
Solution
Lamp is too dark.
Lamp
Tester Check
Replace the lamp or
the inverter.
Calibration
Reference Plate is
dirty.
Calibration
Reference Plate
Visual Check
Wipe off the
calibration reference
plate with isopropyl-
alcohol.
Mirror is dirty.
Mirror
Visual Check
Wipe off the mirror
with isopropyl-
alcohol.
Lens is dirty.
Sense
Visual Check
Wipe off the sense
with isopropyl-
alcohol.
Table 3-9. Paper jams occur frequently
Cause
Related Unit
Check Method
Solution
Pad assembly is
wrong.
Pad Assembly
Check the pad
assembly.
Replace the pad
assembly and adjust
it.
Dust on the pad or
roller.
Roller
Visual Check
Wipe off the pad or
roller with isopropyl-
alcohol.
Paper is not set
correctly.
Operational Error
Check if the paper is
set correctly on the
paper support or slide
guide.
Teach the user the
right paper loading
position.
Paper is wrong.
Operational Error
Check if the user uses
the specified paper.
None
Motor Connector is
wrong.
None
Visual Check
Connect the
connector.
Table 3-10. Multiple sheets feed together
Cause
Related Unit
Check Method
Solution
Pad assembly is
wrong.
Pad Assembly
Check the pad
assembly.
Replace the pad
assembly and adjust
it.
Dust on the pad or
roller.
Roller
Visual Check
Wipe off the pad or
roller with isopropyl-
alcohol.
Paper is not set
correctly.
Operational Error
Check if the paper is
set correctly on the
paper support or slide
guide.
Teach the user the
right paper loading
position.
Paper is wrong.
Operational Error
Check if the user uses
the specified paper.
None
Motor Connector is
wrong.
None
Visual Check
Connect the
connector.
Summary of Contents for Stylus Scan 2000
Page 1: ...EPSON EPSON EPSON France S A Stylus SCAN 2000 SERVICE MANUAL PRODUIT ...
Page 2: ... SEIJ99006 SERVICE MANUAL EPSONSTYLUSScan2000 All in one printer scanner and copier ...
Page 9: ...C H A P T E R 1 PRODUCTDESCRIPTION ...
Page 30: ...C H A P T E R 2 OPERATINGPRINCIPLES ...
Page 62: ...C H A P T E R 3 TROUBLESHOOTING ...
Page 84: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY ...
Page 118: ...C H A P T E R 5 ADJUSTMENT ...
Page 133: ...C H A P T E R 6 MAINTENANCE ...
Page 144: ...C H A P T E R 7 APPENDIX ...
Page 155: ...Stylus Scan 2000 Revision A Appendix Exploded Diagrams 154 ...
Page 156: ...Stylus Scan 2000 Revision A Appendix Exploded Diagrams 155 ...
Page 157: ...Stylus Scan 2000 Revision A Appendix Exploded Diagrams 156 ...
Page 158: ...Stylus Scan 2000 Revision A Appendix Exploded Diagrams 157 ...
Page 159: ...Stylus Scan 2000 Revision A Appendix Exploded Diagrams 158 ...