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EPSON Stylus Scan 2000

Revision A

Troubleshooting

Troubleshooting the Scanner

3.3.2 Scanner troubleshooting check points

See the following table when scanned-image quality problems seem to be caused by
mechanism or system errors.

Table 3-4. Scanner quality troubleshooting

Failure

Refer to

Light areas of document appear dark

Table 3-5

Scanner seems to operate but no image appears.

Table 3-6

Start of scan position is wrong.

Table 3-7

The scanned image is not clear.

Table 3-8

Paper jams occur frequently.

Table 3-9

Multiple paper feeds.

Table 3-10

Feed skewed.

Table 3-11

Table 3-5. Light areas of document appear dark

Cause

Related Unit

Check Method

Solution

Lamp Connector is
not connected.

None

Visual Check

Connect the
connector.

Lamp is wrong.

Lamp

Tester Check

Replace the lamp.

Inverter is wrong.

Inverter

Tester Check

Replace the inverter.

CCD Connector is
not connected.

None

Visual Check

Connect the
connector.

CCD Module is
wrong.

B101 MAIN Board

Tester Check

Remove the cause or
replace the MAIN
Board.

Mechanical Module
is wrong.

Mechanical Module
Unit

Tester Check

Replace the Module
Unit.

System Error

None

Visual Check

Re-boot the PC or
turn the scanner ON/
OFF.

CCD Module is
wrong.

B101 MAIN Board

Tester Check

Remove the cause or
replace the MAIN
Board.

Mechanical Module
is wrong.

Mechanical Module
Unit

Tester Check

Replace the Module
Unit.

System Error

None

Visual Check

Re-boot the PC or
turn the scanner ON/
OFF.

Table 3-6. Scanner scans but no image appears

Cause

Related Unit

Check Method

Solution

ADF cover is open.

ADF Cover

Visual Check

Close the ADF
Cover.

CCD Connector is
not connected.

None

Visual Check

Connect the
connector.

CCD Board is wrong.

CB67 Board

Tester Check

Replace the CCD
Board.

MAIN Board is
wrong.

B101 MAIN Board

Tester Check

Replace the MAIN
Board.

Power Supply is
wrong.

Power Supply

Tester Check

Replace the power
supply.

Lamp is wrong.

Lamp

Tester Check

Replace the lamp.

Inverter is wrong.

Inverter

Tester Check

Replace the inverter.

Table 3-5. Light areas of document appear dark (continued)

Cause

Related Unit

Check Method

Solution

Summary of Contents for Stylus Scan 2000

Page 1: ...EPSON EPSON EPSON France S A Stylus SCAN 2000 SERVICE MANUAL PRODUIT ...

Page 2: ... SEIJ99006 SERVICE MANUAL EPSONSTYLUSScan2000 All in one printer scanner and copier ...

Page 3: ...e the accuracy of the contents of this manual However should any errors be detected SEIKO EPSON would greatly appreciate being informed of them n The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof EPSON is a registered trademark of SEIKO EPSON CORPORATION General Notice Other product names used herein are for id...

Page 4: ... ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN 2 MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE LISTED ON THE SERIAL NUMBER RATING PLATE IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE DO NOT CONNECT IT TO THE POWER SOURCE 3 ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED...

Page 5: ...OPERATING PRINCIPLES Describes the theory of electrical and mechanical operations of the product CHAPTER 3 DISASSEMBLY AND ASSEMBLY Describes the step by step procedures for disassembling and assembling the product CHAPTER 4 ADJUSTMENTS Provides Epson approved methods for adjustment CHAPTER 5 TROUBLESHOOTING Provides the step by step procedures for troubleshooting CHAPTER 6 MAINTENANCE Provides pr...

Page 6: ...EPSON STYLUS Scan 2000 Revision A 5 Revision Status Revision Issued Date Description Preliminary August 23 1999 Pre release version for training ...

Page 7: ...ism Operation 44 Mechanism 44 Scanner Control 44 SCSI Interface 45 Local and PC Copy Principles 46 Electrical Circuit Operating Principles 47 B101 PSB PSE Board 48 B101 Main 50 Troubleshooting Unit Level Troubleshooting 62 Printer Scanner does not operate at power on 63 Error is detected 64 Failure occurs during printing 64 Printer does not feed paper correctly 65 Control panel operation is abnorm...

Page 8: ...nt Program 121 Installing the program 121 Openning the Start up menu 121 Initial Ink Charge Operation 127 Bi D Adjustment 127 Head Cleaning Operation 128 Head Voltage ID Input 128 Head Angular Adjustment 129 Ink draining 131 Scanner Adjustment 131 Maintenance Printer Related Maintenance 133 Cleaning 134 Exterior 134 Inside 134 Lubrication 135 Printer Mechanism 135 Appendix Connector Summary 144 Bo...

Page 9: ...C H A P T E R 1 PRODUCTDESCRIPTION ...

Page 10: ...ty local copy One color copy mode Text Graphics Two B W copy modes Black White Grayscale o High speed local copy Color normal mode copy Max 1 2 PPM Gray mode copy Max 1 3 PPM B W normal mode copy Max 3 0 PPM o Local copy settings from the control panel Enlargement 141 Copy size protection Letter Half Letter 5 x 8 Legal TBD A4 B5 A6 Copy size protection prevents the printhead from firing ink onto t...

Page 11: ...tter size version 4 Printing paper size Normal paper A4 Letter Photo paper A4 Letter 1 2 2 Scan area Mode Scan res Output mode Print res Micro Weave Variable dot Head seq Media B W B W 300x300 Line art 360x360 Off No Bi D Normal Grayscale 300x300 Gray 360x360 On No Bi D Normal Color Text Graphics 300x300 Full color 360x360 On No Bi D Normal Document size PW width PL length LM left RM right TM top ...

Page 12: ... LM RM TM BM A4 210mm 297mm at least 3mm at least 3mm at least 3mm at least 3mm Letter 216mm 279mm at least 3mm at least 3mm at least 3mm at least 3mm B5 182mm 257mm at least 3mm at least 3mm at least 3mm at least 3mm Legal 216mm 356mm at least 3mm at least 3mm at least 3mm at least 3mm Printable Area LM RM TM BM PL PW Paper feed direction Table 1 1 Character mode Character pitch Printable columns...

Page 13: ...eets Glossy paper size A4 210 W x 297mm L 8 3 x 11 7 Letter 216 x 279mm 8 5 x 11 0 thickness 0 075 0 085mm 0 003 0 0033 NOTE Transparency printing is only supported at normal temperature o Envelopes size No 10 241 W x 104 8mm H 9 5 x 4 125 DL 220 x 110mm 8 7 x 4 3 C6 162 x 114mm 6 4 x 4 5 thickness 0 16 0 52mm 0 006 0 02 weight 45g m2 75g m2 12 20lb quality Exclusive paper bond paper Air mail Figu...

Page 14: ...rage less than a month at 40 C 30 40 C packing storage less than month at 40 C 30 60 C transit within 120 hours at 60 C and within a month at 40 C Dimensions 27 8 W x 52 7 D x 38 5mm H Figure 1 2 Black Ink Cartridge 2 Ink cartridge color Type Exclusive cartridge Colors Magenta cyan and yellow Print capacity 300 pages A4 360 dpi 5 duty each color Ink life Two years from production date Storage temp...

Page 15: ... H Figure 1 3 Color Ink Cartridge NOTE Ink cartridges are consumable products and cannot by any means be refilled Do not use cartridges that have passed their expiration date Ink will freeze at less than 4 C but can be used after thawing for three hours at room temperature INPUT DATA BUFFER 64K bytes 42 9 38 5 52 7 ...

Page 16: ...rome bi level 1 68 msec line Color separation By the CCD color filter Command level ESC I B7 Zoom 50 200 1 increments Pixel depth 8 bits color input 12 bits pixel color output 8 bits pixel color Gamma correction CRT two levels A B PRINTER three levels A B C User defined one level Color correction Impact dot printer Thermal printer Ink jet printer CRT display User defined Brightness Seven levels Li...

Page 17: ...lass B AS NZS3548 Class B CE Marking Low voltage directive 73 23 EEC EN60950 EMC Directive 89 336 EEC EN55022 Class B EN61000 3 2 EN61000 3 3 EN50082 1 IEC 801 2 801 3 801 4 ENVIRONMENTAL CONDITIONS Temperature 10 35 C operating see figure below 20 60 C non operating in packaging One month at 40 C 120 hours at 60 C Humidity 20 80 RH operating without condensation see figure below 5 85 RH non opera...

Page 18: ...EE 1284 specification Packet Refer to the IEEE P1284 4 Standard for Data Delivery and Logical Channels for IEEE Std 1284 Interface Draft D1 50 Signal level TTL compatible level IEEE 1284 Level 1 device Data trans timing Refer to the IEEE 1284 specification 2 Connector pin assignment and signals Table 1 4 Reverse channel pin assignments and signals Pin Signal Name Return GND pin In Out Description ...

Page 19: ...nge to the reverse channel 32 nPeriphReques t 29 Out This signal produces a host interrupt 36 1284 Active 30 In 1284 active signal High in ECP mode 18 Periph Logic H Out Always high Pulled up to 5V via 3 9KΩ resistor 35 5V Out Always high Pulled up to 5V via 1 0KΩ resistor 17 Chassis GND Chassis GND 16 33 19 30 GND Signal GND 15 34 NC Not connected Table 1 4 Reverse channel pin assignments and sig...

Page 20: ... Adaptable connector USB series B Suggested cable length 2 meters PREVENTING DATA TRANSFER TIME OUTS Generally hosts abandon data transfer to peripherals when a peripheral is in the busy state for dozens of seconds continuously To prevent hosts from entering this kind of time out period the printer slows down the data reception rate to around several bytes per minute even if the printer is in the ...

Page 21: ...upt signal such as the INIT signal only takes effect on the parallel interface when the parallel interface is selected IEEE1284 4 PROTOCOL The packet protocol described by IEEE1284 4 standard allows a device to carry on multiple exchanges or conversations which contain data and or control information with another device at the same time across a single point to point link The protocol is not howev...

Page 22: ...ost all standard device requests The scanner does not support vendor specific requests Some requests and descriptors depend on the configuration endpoint number of each USB device Therefore this specification recommends the configuration where Endpoint 1 is Bulk IN endpoint and Endpoint 2 is OUT endpoint Element Description Device Full Speed Mode 12Mbit s Class Vendor specific Subclass Vendor spec...

Page 23: ...cement sequence not available during printing The carriage moves to the black ink cartridge installation position first and then to the color ink cartridge installation position when pushed a second time Cleaning pushed for two seconds Starts the printhead cleaning cycle If the printer is in the Ink Low or Ink Out condition starts the ink cartridge replacement sequence Cleaning Returns the carriag...

Page 24: ...time Grayscale LED activated Third time Color Text Graph LED activated Fourth time Black Text LED activated Enlarge Reduce Selects reduce or enlarge Default 100 First press LED shows current status Multiple presses within 5 sec s moves up one setting each time Example First time Enlarge Reduce LED only 100 activated default Second time Enlarge Reduce and 70 LEDs activated Third time Enlarge Reduce...

Page 25: ...ode Flashing Paper Out Flashing On Paper jam Off Off Flashing No ink cartridge ink end black On Ink low black Flashing No ink cartridge ink end color On Ink low color Flashing Enter EEPROM and Timer IC reset On On one second only Maintenance request Flashing Flashing On On Fatal error Flashing On On Flashing Scanner status Indicators Power Error Priority Lamp warming up Flashing 1 Fatal error On 1...

Page 26: ...printer initializes the following actions are performed n Cap the printhead n Eject paper n Clear input data buffer n Clear print buffer n Set default values 3 Software initialization The ESC command also initializes the printer When the printer initializes the following actions are performed n Clear print buffer n Set default values Operation Opera ting Stand by Controller process Scanner process...

Page 27: ...ar input output data buffer n Set default values 2 Operator initialization The scanner initializes when it recognizes the INIT signal negative pulse from the parallel interface When the scanner initializes the following actions are performed n Clear input output data buffer n Set default values 3 Software initialization The ESC command also initializes the scanner When the scanner initializes the ...

Page 28: ...per by hand No ink cartridge If the printer detects that one of the ink cartridges is not installed it indicates a no ink cartridge error Install a new ink cartridge Maintenance request When the total amount of waste ink reaches the limit the printer indicates a maintenance request and stops printing Replace the waste ink pads Fatal error A carriage control or CG access error has occurred Turn off...

Page 29: ...EPSON Stylus Scan 2000 Revision A Product Description Physical Characteristics 28 1 6 Physical Characteristics 1 6 1 Dimensions 228 x 437 x 279 mm HWD 1 6 2 Weight 7 5 Kg 1 6 3 External view ...

Page 30: ...C H A P T E R 2 OPERATINGPRINCIPLES ...

Page 31: ...ral on page 30 Printer Mechanism Operation on page 31 Scanner Mechanism Operation on page 44 Local and PC Copy Principles on page 46 Electrical Circuit Operating Principles on page 47 2 1 General The main components of the EPSON Stylus Scan 2000 are the printer mechanism scanner mechanism and the following electronic boards Main B101 Main Board Power Supply B101 PSB PSE Board Panel B101 PNL Board ...

Page 32: ...s 48 nozzles colors 120 dpi x 1 row Figure 2 1 in the in the right column shows the outline of the printer mechanism Figure 2 1 Printer Mechanism Block Diagram Table 2 1 Motor Types and Corresponding Functions Motor Type Function For details see CR Motor Stepping Used to drive the carriage page 33 PF Motor Stepping Drives the ASF to feed paper into paper path Drives paper feed rollers at variable ...

Page 33: ...he filter and to the ink cavity where it is stored until one of the PZT units forces it out through the nozzles o Nozzle Plate The bottom surface of the printhead which contains nozzle holes to direct ejected ink toward the paper below See the next page o Filter When the ink cartridge is installed if any dirt or dust around the cartridge needles is absorbed into the inside of the printhead there i...

Page 34: ...e carriage mechanism moves the carriage back and forth according to the drive from the carriage motor See Figure 2 6 on the next page The carriage motor is a 4 phase 200 pole stepping motor and is driven by 2 2 phase 1 2 phase Double 1 2 phase 2 Double 1 2 phase and 4 Double 1 2 phase drives This stepping motor allows the carriage to move freely to fixed positions where necessary operations such a...

Page 35: ...en the platen and shaft when the shaft is installed in the factory This precise adjustment is necessary to make sure the gap between the platen surface and the printhead surface is 1 04 mm in the normal position or 1 74 mm in the thick paper position Table 2 4 Motor Control at Each Mode Printing mode Drive Speed CPS Drive frequency PPS Drive method High Speed Skip 340 4080 Double1 2 2 2 1 2 phase ...

Page 36: ...drives the paper feeding mechanism as well as the pump mechanism which is necessary for printhead cleaning By using this pulse motor it becomes possible to use variable drive levels for many purposes such as paper feed slight paper feed and high or low speed absorption of pump operations The following table shows PF motor specifications Figure 2 7 PF Motor Internal Circuit Diagram Table 2 5 PF Mot...

Page 37: ...fway point of the front paper guide To correct for any misfeeding the paper is fed back toward the ASF a predetermined number of steps and then it is fed forward again until it reaches the top of form position Once the printer starts printing it advances paper using the PF rollers and subrollers until it reaches the last 14mm of the paper when it advances the paper using the star wheel gear and pa...

Page 38: ... clockwise specified steps to set the LD roller and paper return lever to their proper positions See Standby State in Figure 2 9 2 When the paper loading signal is sent from the PC or the Load Eject button is pressed the PF motor turns counterclockwise to let the LD roller load paper See Paper Pick Up State in Figure 2 9 3 Due to the design of the ASF the LD roller loses friction on the paper and ...

Page 39: ...ble 2 5 PF Motor Specifications on page 35 for motor specifications The PF motor controls the CR lock mechanism as well as the PF mechanism depending on the direction of the PF motor rotation The CR lock mechanism is located at the right end of the paper eject roller Figure 2 11 CR Lock Mechanism While the PF motor drive is used for paper feeding PF motor rotation CCW the CR Lock Lever is set unde...

Page 40: ...quence When the Load Eject button is pressed the printer ejects any paper in the paper path If no print data is received at this time the printer caps and locks the carriage and then enters the standby mode However if no paper is in the paper path when the Load Eject is pressed the printer loads a sheet and does not lock the carriage PF motor torque is always transmitted to the CR lock lever side ...

Page 41: ...chanism to change over pump mechanism and paper feed mechanism it is one of the major characteristics that pump and platen are always at work whenever the PF motor is driven The figure below shows head positions when the ink system and various ink sequence are performed Figure 2 13 Ink System Mechanism Figure 2 14 Major Ink Sequence Positions on Carriage PF roller drive gear Eject roller drive gea...

Page 42: ...gure 2 13 shows process of conveying motive power to the pump drive roller The process of conveying the motive power to the paper eject roller by rotating the pinion of PF motor is descried in Figure 2 15 This motive power is conveyed to the Gear C through the Gear B In the figure above although the lever in order to drive Gear C carriage lock head cleaner mechanism is shown separately it is const...

Page 43: ...ive after the head surface is adhered to the cap The next page explains cap mechanism and relation between printer operation and cap Figure 2 16 Pump Roller Rotation and it s Operation Table 2 8 Relationship between Pump Motor Rotation and it s Work PF motor pinion gear rotation looking at gear surface Pump unit operation Clockwise CW forward rotation 1 Release the tubes 2 Disengage Head Cleaner 3...

Page 44: ...the HP for example in the printable area or paper feed position the valves on the cap mechanism stay in Position A closed as shown to the right Position B When the carriage returns to the right it catches the carriage flag on the cap mechanism This raises the cap to meet the head surface This position is used for head cleaning because the valves are still closed but the rubber around the cap traps...

Page 45: ...ds this various analog data to the MAIN board The analog data received by the MAIN board is converted into digital data and after being processed the digital data is sent to the host Figure 2 18 Scanner Operating Principle 2 3 2 Scanner Control 2 3 2 1 System Diagram Figure 2 19 System Diagram Cooling Cathode Fluorescence Lamp Lens CCD Analog Signal MAIN Board Digital Signal Host B101 PSB PSE Cont...

Page 46: ...hrough CDS correlated doule sampling to PGA programmable gain amplifier Each R G B signal after having gone through PGA is selected by multiplexer converted from analog data to digital data by 10 bit A D Converter ADC and then is output to the B101 MAIN board Figure 2 20 CCD Signal Process Circuit 2 3 3 2 ASF Sensor Input Sensor Input includes home position sensor o Home Position Sensor The home p...

Page 47: ...ted to a computer o PC Copy Scan process the scanned document in the open application and print from the application Table 2 10 Power Supply Type 115V The range of input voltage 85 132V Input Current 0 5A rms Input Frequency 47 63Hz Maximum Plunge Current Cold Start 30A Output Voltage 12VDC Minimum Load Current 0 0A Maximum Load Current 1 25A Total Power 15W Table 2 11 Local Copy PC Copy may vary ...

Page 48: ...wer Supply B101 PSB PSE Board o Panel B101 PNL Board Refer to Figure 2 22 for the major connection of the 3 boards and their roles Figure 2 22 Electric Circuit layout B101 PSB PSE Board 5V DC 42V DC 42V DC 5V DC 5V DC CR Motor PF Motor Pump Motor Thermistor Nozzle selector Board B CMY Ink Out Sensor Printhead Ink End and P off time counters PE Sensor CR HP Sensor ASF Lever Position Sensor B101 MAI...

Page 49: ...bility of clogged ink nozzle will be decreased 2 If power is turned off while paper is still being fed in the printer the same operation mentioned above is performed and the driving power is turned off after the paper is completely ejected The time required is approximately 30 seconds Figure 2 23 shows a block diagram of power supply board The process from the input of AC voltage to the output of ...

Page 50: ...age limitation protectors monitor their individual lines for any voltage over the rated amount If over current is detected a signal is sent to the photo coupler to decrease current 11 The 42V line constant control is similar to a regulator in that it is always working but instead of fixing the current it reports over current to the photo coupler 12 The photo coupler communicates over current probl...

Page 51: ... off the contents set by users is written instantly and is red to the RAM when the power is turned on o Sensor Data The sensor detects information at the various conditions which is necessary for the printer operation The gate array recognizes signals and changes over to the next control o Timer Data The timer IC that uses lithium battery as power source monitors how long the power is off When the...

Page 52: ...or Drive Circuit Constant current drive is performed by the HIC Out of this only CR Motor is controlled for Micro Step control and HIC becomes possible to flow the appropriate current value at each steps PF Motor has only 1 2 2 2 phase drive method Also bipolar drive is performed on the 4 cables individually ...

Page 53: ...wer is turned on and causes the paper to be picked up by the pick up roller from the normal initial condition Refer to section 2 1 1 3 for details o PE Sensor Photo A PE sensor determines if there is paper in the printer Based on the signal form this sensor a particular paper edge treatment such as Micro Weave printing is performed o HP Sensor Photo A HP sensor detects the carriage home position I...

Page 54: ...f the data such as EPW with IEEE 1284 Nibble mode to be returned to the host the data to indicate ink consumption is calculated and managed by the counter of the firmware Therefore it is omitted here Figure 2 27 Sensor Circuitry 5V 5V 5V 5V 5V 5V 5V 5V 5V 97 98 99 SWA0 SWA1 SWA2 IC2 E05B588 ASF HPV GND HP PEV GND PE ASF ASFV GND CN4 ASF CN5 HP CN6P E ...

Page 55: ...ne are memorized n Destination information n Information of various adjustment values Bi D VH voltage etc n CPSI pass word n Other various setting values by the user EEPROM is connected to the Gate array by 4 lines and performs following functions The figure below shows EEPROM control circuit n CS Chip selection signal n CK Data synchronism clock pulse n DI Data writing line serial data at power o...

Page 56: ... through the D1 n This power is also used for the power to oscillator The oscillation wave form is input to XI terminal n Since the oscillation wave form of CR1 is analog wave form it is processed into the pulse form in the Timer IC n When the printer is turned on the Timer IC outputs power off time as serial data to the gate array n Once the printer is turned off 3VDC of BAT1 lithium battery is s...

Page 57: ...ture Also EPSON Stylus Scan 2000 does not have Micro dot control as dot shooting control but there are two types Normal dot and Normal dot 2dot Normal dot 2dot was called Dual Firing in the Stylus Color IIs 820 These setting change are controlled automatically by setting of the printer driver that is determined by the user The following are required conditions to perform the normal dot 2 dot n At ...

Page 58: ...omes direct signals to drive PZT This data transmission is performed by the serial method however the data output for each black and CMY head is transmitted by the parallel method 42 27 23 26 24 25 5 22 21 20 19 22 23 20 18 19 24 14 F1 CN9 COM COM COM COM COM GND2 GND2 GND2 GND2 VCC45 VCC452 NPNB FB PNPB VCC5 CXA20996 IC14 A0 A1 A2 A3 CLK1 CLK2 FLOOR RST DATA DCLK E 1 2 5 16 14 12 11 10 9 8 7 3 BC...

Page 59: ...i polar drive PWM current control type is performed making it possible to provide stable current to each phase of motor Also it makes possible to change over the reference voltage as drive current settings by making few combinations using current setting ports input However firmware does not support Micro step in the EPSON Stylus Scan 2000 The figures below show connection diagram of PF Pump motor...

Page 60: ...mp Motor Drive Circuit PFIA0 PFIA1 PFIA2 PFPHAA PFIB0 PFIB2 PFIA0 PFPHAB 8 9 10 11 4 5 6 7 E05B588 IC2 5 14 9 8 7 2 112 D0 D1 D2 PHASE PFD OUTA OUTB VBB VCC A3956 IC13 10 15 10 14 9 8 7 2 1 REF D0 D1 D2 PHASE REF PFD OUTA OUTB DA1 VCC A3956 IC13 7 5 6 C90A05 IC1 Current Detection M6252 IC1 1 4 3 2 A A B B Rotor CN8 ...

Page 61: ...e current to each phase of motor The figures below show carriage motor drive circuit Figure 2 32 Carriage Motor Drive Circuit E05B588 IC2 LB1847 IC11 IA1 CRIA1 CRIA2 CRIA3 CRIB0 CRIB1 CRIB2 CRIB3 CRPHAA CRPHAB CRENBA CRPHBB 193 194 195 196 200 199 198 197 191 202 192 201 25 24 23 22 18 19 20 21 27 16 26 17 13 2 IA2 IA3 IA4 IB1 IB2 IB3 IB4 PHASE1 ENBL1 Vref1 Vref2 OUT PHASE2 OUTB ENBL2 OUTA OUTA 7 ...

Page 62: ...C H A P T E R 3 TROUBLESHOOTING ...

Page 63: ...ter 5 Service replace the Table 3 1 Printer Condition and Panel Status Error Status Indicators Recovery Power Ink out Black Ink Out Color Paper Out Paper Out On Load paper by pressing the load eject button Paper jam condition Off Off Blink Eliminate a paper then press the load eject button No Ink cartridge or Ink end black On Install a new black ink cartridge by pressing the load eject button for ...

Page 64: ...r Paper jam occurs Flowchart 3 4 Control panel operation is abnormal No response to button access Flowchart 3 5 Table 3 2 Symptoms and Problems continued Symptom Problem Flowchart No Start AC voltage OK No No No No Yes Yes Yes Yes Yes End Adjust power supply Is fuse F1 burned out Replace the fuse disconnect CN10 on MAIN board and turn on power Did the fuse burn out again Check the output voltage o...

Page 65: ...tenance Error Replace the waste ink pads and reset the counter See Section 4 2 2 1 on page 93 Check the ink cartridge sensor and replace the printhead if necessary Replace the ink cartridge Replace MAIN board if the CR motor operates properly Start Yes Print a self test Did it print properly No Is print quality normal No No No No No No No Yes Yes Yes Yes Yes Yes Yes End End End Perform adjustment ...

Page 66: ...and platen rotate Is the PF motor running NO NO NO YES Check the PF motor No problem replace the MAIN board YES Remove any obstruction in the paper path if there is any Clean the roller of paper path Is the problem solved Refer to Table 3 3 YES NO END END Control panel connected correctly START Connect the control panel correctly NO NO NO YES YES YES END END Is the problem solved Replace the contr...

Page 67: ...sorbed Used ink does not go through the waste ink tube The pump tube is crashed Check the tube visually Fix the crashed part by the airgun Capping rubber is damaged or deformed Check the capping rubber visually Replace the cap mechanism The tube is out of the cap Check if the tube is out of the cap visually Connect the tube properly Pump bulb is not closed at absorption Check the bulb operation vi...

Page 68: ... surely Connect the FFC properly The FFC is disconnected inside Check the FFC by using a tester Replace the FFC I C is defective Install a new I C and perform the self test Replace I C Head unit is defective If the condition does not improve even after 2or 3 times cleaning operation replace the head unit and perform the self test Replace the head unit Table 3 3 Repair of the Printer Mechanism cont...

Page 69: ...ration several times and check printing If condition does not improve even after the cleaning replace the head I C is defective Install the new I C and perform self test Replace I C Black specks or dots The head FFC is out of connection Check if the head FFC on the board or carriage is connected surely Connect the FFC properly The head unit is detective Check connection with the head FFC Replace t...

Page 70: ...lace the PF roller if it does not recover Printer stops during initialization Fatal error appears ASF sensor is defective Check the signal level of the ASF sensor Refer to Table 5 2 Replace ASF sensor PE sensor is defective Check the signal level of the PE sensor Refer to Table 5 2 Replace PE sensor HP sensor is defective Check the signal level of the HP sensor Refer to Table 5 2 Head FFC is disco...

Page 71: ...s the failure of scanner mechanism its cause and solution If any error or failure occurs check the cause with the flow chart and treat appropriately 1 Is there any problem in the scanner operational mechanism 2 Does the same error occur repeatedly Follow the flow chart below check the table specified and take an appropriate treatment ...

Page 72: ...able 3 6 Refer to Table 3 12 Refer to Table 3 7 Refer to Table 3 8 Refer to Table 3 12 YES NO YES YES YES NO NO YES NO YES YES NO END NO Scanning Operation Start Do paper jams occur frequently Multiple sheets feeding together Does paper skew Is the image clear Is there any abnormal noise Refer to Table 3 9 Refer to Table 3 10 Refer to Table 3 11 Refer to Table 3 7 Refer to Table 3 8 Refer to Table...

Page 73: ...wrong B101 MAIN Board Tester Check Remove the cause or replace the MAIN Board Mechanical Module is wrong Mechanical Module Unit Tester Check Replace the Module Unit System Error None Visual Check Re boot the PC or turn the scanner ON OFF CCD Module is wrong B101 MAIN Board Tester Check Remove the cause or replace the MAIN Board Mechanical Module is wrong Mechanical Module Unit Tester Check Replace...

Page 74: ... off the mirror with isopropyl alcohol Lens is dirty Sense Visual Check Wipe off the sense with isopropyl alcohol Table 3 9 Paper jams occur frequently Cause Related Unit Check Method Solution Pad assembly is wrong Pad Assembly Check the pad assembly Replace the pad assembly and adjust it Dust on the pad or roller Roller Visual Check Wipe off the pad or roller with isopropyl alcohol Paper is not s...

Page 75: ...de Teach the user the right paper loading position Paper is wrong Operational Error Check if the user uses the specified paper None Motor connector is wrong None Visual Check Connect the connector Table 3 12 Abnormal noise shaking Cause Related Unit Check Method Solution Paper is not set correctly Operational Error Check if the paper is set correctly on the paper support or slide guide Teach the u...

Page 76: ...bleshooting the MAIN Board This section describes the problems related to the B101 MAIN controller board The table below provides various symptoms likely causes and checkpoints The check points refer to waveforms resistance and other values to check to evaluate the operation of each component ...

Page 77: ...the IC1 is dead and if you can not find the waveform at 85 pin of IC2 the IC2 is dead If you can not find the waveform at 13 pin of IC3 the IC3 is dead If you can not find the waveform at 27 pin of IC4 or IC5 the IC4 or IC5 is dead If you can not find the waveform at 14 pin of IC6 the IC6 is dead Replace IC1 or IC2 Replace IC3 Replace IC4 or IC5 Replace IC6 CR1 or IC2 is dead Check the waveform at...

Page 78: ...eform does not output Check the trapezoidal waveform at 3 pin of Q2 or Q3 on B101 MAIN board Replace IC14 Q2 or Q3 IC2 is dead Check the clock signal of trapezoidal from IC2 at 174 pin of IC2 Replace IC2 Table 3 13 Troubleshooting the MAIN Board continued TBD Symptoms Condition Cause Check Point Solution Title maic14in eps Creator Micrografx Graphics Engine CreationDate Fri Nov 01 12 01 06 1996 Ti...

Page 79: ...d IC13 Replace IC2 IC12 or IC13 is dead Check the output waveform of at 10 15 pin of IC12 and IC13 Replace IC12 IC13 Table 3 13 Troubleshooting the MAIN Board continued TBD Symptoms Condition Cause Check Point Solution Title mapfin eps Creator Micrografx Graphics Engine CreationDate Fri Nov 01 13 23 06 1996 Title mapfout eps Creator Micrografx Graphics Engine CreationDate Fri Nov 01 13 28 55 1996 ...

Page 80: ...eshooting the Power Supply Board This section describes the problems related to the B101 PSB PSE power supply board The table below provides various symptoms likely causes and checkpoints The checkpoints refer to waveforms resistance and other values to check to evaluate the operation of each component ...

Page 81: ... waveform at the drain of Q1 Replace T1 Switching FET Q1 is dead Check drain side Replace Q1 Feed back transistor Q2 Q3 are dead Check collector side Replace Q2 or Q3 42 V line is abnormal Check the following parts ZD87 ZD83 ZD51 ZD81 ZD86 PC1 Replace suitable parts Title psq1 eps Creator Micrografx Graphics Engine CreationDate Thu Oct 31 20 30 14 1996 Title psq1 eps Creator Micrografx Graphics En...

Page 82: ...lace IC51 IC51 FA3635P is dead Check the switching Pin 8 waveform of IC51 Pin 8 Replace IC51 Table 3 14 Troubleshooting the B101 PSB PSE Board continued TBD Symptom Condition Cause Checkpoint Solution Title ps51out eps Creator Micrografx Graphics Engine CreationDate Fri Nov 01 09 08 14 1996 Title ps51out eps Creator Micrografx Graphics Engine CreationDate Fri Nov 01 09 08 14 1996 ...

Page 83: ...1 3 Pins 2 4 7 8 Ohms 10 Table 3 16 Sensor Check TBD Sensor Name Location Signal Level Sensor Status Paper End Sensor CN5 Pins 1 2 Close more than 2 4V No paper Carriage Home Position Sensor CN4 Pins 1 2 Close more than 2 4V Out of home position ASF HP Sensor CN6 Pins 1 2 Close more than 2 4V Out of home position Black Cartridge Sensor CN9 Pins 1 19 Off more than 2 4V Black cartridge installed Col...

Page 84: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY ...

Page 85: ...nk comes into contact with your skin wash it off with soap and water If irritation occurs contact a physician n A lithium battery is installed on the MAIN Board of this printer Be sure to observe the following instructions when servicing the battery n Keep the battery away from any metal or other batteries so that electrodes of the opposite polarity do not come in contact with each other n Do not ...

Page 86: ...e printer n Apply lubricants and adhesives as specified See Chapter 6 for details n Make the specified adjustments when you disassemble the printer n When assembling if an ink cartridge is removed and needs to be installed again be sure to install a new ink cartridge because of the following reasons n Once the ink cartridge mounted on the printer is removed air comes into and creates bubbles in th...

Page 87: ...es of screws are used in the proper locations Table 4 2 Screw Numbering System Table 4 3 Screw Types and Abbreviations Name Size Bind S tight CBS 3X6 Bind S tight CBS 3X10 Bind P tight CBP 3X6 Bind P tight CBP 3X10 Bind P tight CBP 3X8 Pan head CP 3X4 Bind S tight Sems R2 CBS Sems 3X6 Head Body Washer assembled Top Side 1 Cross recessed head 1 Bind 1 Normal 1 Plain washer 2 Slotted head with Notch...

Page 88: ...zles oChecked oNot necessary Carriage mechanism Does the carriage move smoothly oChecked oNot necessary Any abnormal noise during movement oChecked oNot necessary Any dirt or obstacles around the shaft of carriage guide oChecked oNot necessary Is the CR motor at the correct temperature not over heating oChecked oNot necessary Paper feeding mechanism Is paper fed smoothly oChecked oNot necessary Do...

Page 89: ...he local copy function Is the output quality satisfactory oChecked oNot necessary Adjustment Specified adjustment items Are adjusted conditions all right oChecked oNot necessary Lubricant Specified lubricated item Is lubrication applied to the specified locations oChecked oNot necessary Is the quantity of lubrication adequate oChecked oNot necessary Function Printer ROM version Newest version oChe...

Page 90: ...ntrol panel Removal of printer consumables Removal of the circuit board tray PF motor Cleaning assembly Waste ink pads B101 MAIN Board B101 PSB PSE board Removal of the Scanner Mechanism Upper frame removal CR Motor CR HP sensor removal ASF removal Paper edge sensor removal Shaft removal ASF home position sensor Paper feed rollers Upper cover Power off unplug Disassembly of the Printer Mechanism S...

Page 91: ...one screw CBS 3x6 securing the right lower cover 3 While supporting the paper eject tray and the front cover with your free hand pull either of the lower covers out and down from the top if necessary lift the front of the Stylus Scan This will free the paper eject tray and front cover so you can place them aside When reinstalling the front cover assembly make sure the pegs at the bottom of the low...

Page 92: ... remove it Try this over the edge of your desk if you have difficulty 4 2 1 3 Control panel 1 Using a flat tip screwdriver or similar tool push in the two hooks of the control panel while lifting up the control panel NOTE You may find that you can remove the control panel by pushing in the hook on the right only as shown below 2 Remove the FFC from the control panel Two Screws CBP 3x8 Onescrew CBS...

Page 93: ...nd that you need to remove the control panel FFC during step 4 below 1 Remove two screws from the front CBS 3x6 2 Remove two screws from the back CBS 3x6 3 Open the scanner cover and pull the upper cover to the rear to remove its projection from under the scanner s edge black then release so the upper cover is above the scanner s edge 4 Lift up the upper cover and remove it Figure 4 1 Upper cover ...

Page 94: ...waste ink tank and which is located on the right side of the printer mechanism Figure 4 2 Removing the waste ink tank 3 Remove the spacer on the left side of the tank and carefully pull the tank out and downward 4 Remove one screw CBP 3x10 securing the waste ink tank cover and then remove the cover by lifting up from the center 5 Carefully remove the old waste ink pads so as not to get yourself or...

Page 95: ...he frame and remove the pump assembly moving it toward the right Refer to Figure 4 4 on the next page n Do not damage the rubber part black square of the cap installed in the cap assembly If it gets damaged it will not be able to adhere closely to the surface of the printhead and may cause a malfunction in operation n When you replacing the cleaner head built in the pump assembly be careful of the...

Page 96: ...ssemblies Step 3 Loosen the screws on the right and left sides of the paper eject frame assembly Step 5 Release the hooks from the right frame assembly Step 7 Release the hook from the back of the printer mechanism and pull out two protrusions from the subframe Cap Assembly Pump Assembly Step 6 Remove two CBP 3x8 screws ...

Page 97: ...s to the screw 3 Pull out the circuit board tray a little and carefully remove two plastic cable protectors from the cut out sections on the back of the circuit board tray 4 Remove the connector cables and FFC cables as described below Total of five CBS 3x6 screws three on back and one on each side The plastic cable protectors are held in place when the tray is shut but they can easily break or ch...

Page 98: ... 2 3 1 Removing the B101 MAIN Board Follow the steps in the previous section to remove the circuit board tray from the Stylus Scan To remove the B101 MAIN Board from the tray remove n The cable CN10 that connects to the power supply board n Seven CBS 3x6 screws securing the board n Three CBS 3x6 screws securing the interface connectors Figure 4 5 Removal of the circuit boards Red Scanner Blue Cont...

Page 99: ... B101 PSE PSB board from the tray refer to Figure 4 5 in the previous section and remove n The cable CN10 that connects to the MAIN Board n The cable CN1 that connects to the power cord n Four screws CBS 3x6 securing the board n One screw CBS 3x6 securing the ground Be sure to perform the following adjustments when the MAIN Board is replaced 1 Head voltage ID Input Refer to Chapter 5 2 Bi D adjust...

Page 100: ...below 3 Slightly pull out the circuit board tray as described in Removing the Circuit Board Tray on page 96 and then remove the scanner related cables from the B101 MAIN board as described in Removing the B101 MAIN Board on page 97 4 Remove one ground screw CBP 3x6 and three screws CBP 3x6 securing the scanner 5 Slide the scanner slightly toward the CR motor and pull up to remove Remove the cables...

Page 101: ...2 Removing the lamp 1 Remove the scanner as described in Removing the Scanner Mechanism on page 99 2 Open the scanner unit and pull the cables free from the slot on the right side 3 Fully open the scanner cover and remove the right and left cover projections Then remove two black screws CBP 3x6 from the document path 4 Lift up the document guide as shown below and remove it Push out these two hook...

Page 102: ...cribed in Removing the Scanner Mechanism on page 99 2 Open the scanner cover and remove two screws CBP 3x6 3 Using a flat tip screwdriver or similar tool push out the sides of scanner cover s sides so the cover comes free from the notches 4 Remove three silver screws CBP with flange 3x6 plus the grounding plate one screw CBP with flange 3x6 and two black screws CBP 3x6 securing the Document End se...

Page 103: ...on 4 2 1 4 2 Remove the scanner as described in Removing the Scanner Mechanism on page 99 3 If you have not already removed it remove one screw CBP 3x6 securing the carriage guard and then remove the guard Also remove two screws CBP 3x6 securing the upper frame on the left side n Make sure the motor cable wraps around the back of the motor as shown in step 2 n Replace the cables with a new plastic...

Page 104: ...ut and up to make sure it clears the carriage and then pull the upper frame straight up to remove it Note When re installing fit the frame over this hook and screw Remove this CBP 3x6 screw Remove two CBP 3x6 screws Be sure to keep the following in mind when re installing the upper frame n The frame extension on the CR motor side slides behind and to the right of the yellow lines below n The highl...

Page 105: ... carriage FFC and FFC guide as shown in Figure 4 6 on the next page 7 Remove the tension spring 49 8 Remove one screw CBP 3x6 and twist the fastener to pull it out the hole on the right side 9 Remove the printhead from the carriage n See Figure 4 7 on the next page to make sure that the grounding plate is installed correctly There are 2 pins to determine the location n When installing the printhea...

Page 106: ...he printhead Note There are no actuators on the printhead Step 8 Remove one CBP 3x6 screw and the fastener Step 7 Remove the tension spring located here This part of the grounding plate should be touching the CR shaft receiver Make sure that this pin is in the cut out section of the printhead Carriage Assembly Nozzle Selector has been enclosed into head Make sure that the carriage knobs come throu...

Page 107: ...tom and cut the plastic tie band that secures the PF motor cable 6 Remove 3 hexagon nuts with the M3 wrench on the left side frame and slide the PF motor pinion gear toward the front of the Stylus Scan where you can remove it through the large hole Gear 73 6 is a precision gear and you must not bend the gear or touch the teeth of the gear Doing so may cause the gear paper feed operation to be slig...

Page 108: ...d remove the timing belt from the pulley on the CR motor 5 Remove two screws CBS 3x6 and remove the CR motor assembly Figure 4 9 Removing the Timing Belt When reinstalling the PF motor keep the following in mind n Be careful of the direction of the cable from the PF motor assembly n Tie a plastic tie band around the PF motor cable see step 5 above n Be very careful of the grooves in the gears duri...

Page 109: ...with plain washer and one CR shaft installation screw 5 With one hand move the paper depressor to the left and up and with the other hand remove the ASF assembly releasing the protrusion on the left side of the ASF assembly from the hole in the frame Two CBS 3x6 screws Make sure that protrusions of CR frame are in the holes of frame when installing the CR motor assembly Connector behind frame n Wh...

Page 110: ...e cam part of hopper assembly from the right holes of ASF frame See the next section for details on disassembling the paper feed roller assemblies CR Shaft Installation Screw CBS Sems screw with a washer Make sure that the protrusion in the ASF Assembly are in these holes on the frame when installing the ASF assembly Gear 34 Move the paper depressor up and out of the way ASF protusion n During dis...

Page 111: ...ase the hook of LD roller assembly at the shaft hole of the paper feed roller assembly Also release the fixed hook of the cover roller LD and remove the LD roller assembly Hopper Assembly Torsion Spring 41 2 Brake Lever Left Shaft Fixing Bushing EPSON standard color side Paper Feed Roller Assemblies Black side LD Roller Shaft Right Shaft Fixing Bushing Release Hopper Lever ASF Frame Cam Fixing Bus...

Page 112: ...ort and washer from the edge of the CR guide shaft Refer to the figure next page 7 Remove one screw one CBS Sems R2 3x6 and rotate the right parallelism adjustment bushing so that it fits in the notch of the frame and remove it 8 Remove CR assembly with the CR guide shaft Compression Spring 1 66 LD Roller Cover Right and Left Paper Feed Holder Sheet LD Roller Assembly Right and Left Paper Feed Ass...

Page 113: ... the Carriage Assembly To the PG Lever Insert this side to the hole on the right frame EPSON Spring 63 7 PG Lever PG Support Lever Elliptic Holes Carriage Assembly CR Guide Shaft Left Parallelism Adjustment Bushing Right Parallelism Adjustment Bushing Washer Convex side should face to the bushing side during installation PG Support Lever ...

Page 114: ...d rotate it so that the protrusion on the shaft white and hole for receiving the shaft in the frame align 8 Slide the PF roller assembly to the right and pull it out Figure 4 16 Removing the Paper Guide Assembly n During disassembly and assembly of the upper paper guide assemblies since one of the upper paper guide assemblies to be installed on the right side overlaps with the PE detector lever pa...

Page 115: ...cedures 114 Figure 4 17 Removing the Paper Eject Roller Assembly Figure 4 18 Removing the PF Roller Assembly Front Paper Guide B Eject Paper Roller Assembly Align the protrusion in the PF roller assembly with the hole in the frame for holding the shaft PF Roller Assembly ...

Page 116: ...ck of the frame and remove the PE detector assembly sliding it upward Remove the PE board assembly and PE lever if necessary Figure 4 19 Removing the PE Detector Assembly During assembly make sure that the tip sensor part of the detector lever is in the hole of paper guide assembly After releasing two hooks remove the PF paper detector assembly sliding it upward From back side of the frame PE Hold...

Page 117: ...Assembly Disassembly Procedures 116 4 2 5 9 Removing the HP Detector 1 Remove the housing Refer to Section 4 2 1 2 Remove the cable from the HP detector and take it out after releasing the fixed hook Figure 4 20 Removing the HP Detector HP Detector ...

Page 118: ...C H A P T E R 5 ADJUSTMENT ...

Page 119: ... of the Carriage Unit 1 Perform parallel adjustment 2 Perform printhead angle adjustment 3 Perform Bi d adjustment 4 Reset ink counter 4 Replace of the CR Motor 1 Perform Bi d adjustment 5 Replacement of the Printer Mechanism 1 Perform Head Voltage ID Input 2 Perform initial ink charge 3 Perform Bi d adjustment Table 5 2 List of Required Adjustments No Adjustment Item Conditions 1 Parallelism Adju...

Page 120: ...rriage assembly or removing it during printer mechanism disassembly perform the parallelism adjustment during re assembling and set the standard distance from the surface of the printhead to the paper surface RIGHT PARALLELISM ADJUSTMENT 1 Install the parallelism adjustment bushing for right and left frame and set them on the peaking of the upper frame side so that they match with the standard mar...

Page 121: ...ent bushing one notch to the rear the gap will narrow Then check that the thickness gauge moves along with the carriage If the thickness gauge does not move go back to Step 1 and repeat the adjustment 12 If the gap is adjusted correctly move the right parallelism adjustment bushing one notch toward you the gap will widen FIXING PARALLELISM ADJUSTMENT BUSHING 13 Fix the right and left parallelism a...

Page 122: ...correct information in the main board using this production program 5 3 1 Installing the program 1 Insert the floppy disk in the A drive and open the A drive folder from My Computer or the Explorer 2 Click the program icon for the Adjustment program NOTE The program name varies according to model and program version At the time of the publication SS 2000 N90B01W and SS2500 P00B01W 3 Select an inst...

Page 123: ...e head voltage Head ID Menu on page 123 Head Voltage ID Input on page 128 Charge ink Production Menu on page 125 Initial Ink Charge Operation on page 127 Adjust normal Bi d Bi D Adjustment on page 127 Adjust variable Bi d Clean the printhead Head Cleaning Operation on page 128 Drain ink Ink draining on page 131 Reset EEPROM Special Clear ink counter Table 5 5 Service Menu Items Menu name Operation...

Page 124: ...ustment Program 123 HEAD ID MENU To enter the Head ID menu follow these steps 1 Open the Start up menu as described above 2 Select Head ID and click OK The following menu appears Only select Print Head ID in the Head ID menu All other options are for factory use only ...

Page 125: ...EPSON Stylus Scan 2500 Revision A Adjustment Using the Service Adjustment Program 124 Figure 5 5 Head ID Menu ...

Page 126: ...bed above 2 Select Production and click OK 3 Make sure CT cartridge is selected in the first Configuration window and then click Next 4 Click Next again 5 Click FINISH 6 The Production Menu appears as shown on the next page See the following pages for details on performing service related adjustments Do not select JIG in the Configuration window as this option is for factory use only ...

Page 127: ...EPSON Stylus Scan 2500 Revision A Adjustment Using the Service Adjustment Program 126 Figure 5 6 Production Menu ...

Page 128: ...nt to correct differences in printing positions which is caused by slippage of printing timing in right and left directions during the Bi directional printing Therefore you need to perform this adjustment after performing the following operations n Replacing the printer mechanism n Replacing the main board n Replacing the CR motor n Replacing the Carriage Assembly n Replacing the Printhead 1 Enter...

Page 129: ... the clogged nozzle problems that were caused by viscous ink 1 Enter the Production menu as described in Using the Service Adjustment Program on page 121 2 On the Production menu Figure 5 6 select Cleaning Then click OK in the dialog box that appears 3 The printer enters the CL2 sequence 5 3 6 Head Voltage ID Input Head voltage value adjustment function enables you to write printhead ID This opera...

Page 130: ...ed on the side of the carriage unit By moving this lever you are able to adjust the printhead angle without removing the ink cartridge This adjustment is required in the following cases n When a printhead is replaced n When the carriage unit is replaced n When the angle adjustment lever is moved Print the check pattern in the adjustment program to determine the angle degree needed for the printhea...

Page 131: ...e below shows how to move the lever to correct a misaligned pattern Figure 5 10 Lever Operation 6 After changing the position of the adjust lever select Print Angular Adj again from the Production Menu 7 Verify the pattern on the printout again 8 Repeat this process until the combination pattern of black magenta is correct 9 After completing the adjustment tighten the printhead screw and reassembl...

Page 132: ...SPECIAL MENU To enter the Special menu follow these steps 1 Open the Start up menu as described on page 121 2 Double click Special and click OK 3 Double click Counter Clear and clice OK 5 4 Scanner Adjustment The scanner mechanism requires no adjustment for any service operation provided you closely follow the specifications in this manual and the instructions in Chapter 4 Disassembly and Assembly...

Page 133: ...C H A P T E R 6 MAINTENANCE ...

Page 134: ...ontrol panel operation 1 Confirm that the printer is in stand by state the POWER indicator is not blinking and hold down the cleaning button on the control panel for more than 3 seconds 2 The printer enters the built in cleaning sequence During the sequence the POWER indicator blinks o Maintenance Error Clear Besides actual the actual printing operation other operations such as cleaning also consu...

Page 135: ...chanism and especially if dirt ink etc are on the document glass Objects or stains on the document glass mar output quality therefore be sure to clean the glass thoroughly to remove any objects or stains o Document Glass Remove dust and paper debris with a clean dry cloth If a stain remains or a foreign object is stuck use a neutral detergent and try cleaning again Finally wipe the glass surface w...

Page 136: ...pply it Apply grease while rotating GEAR 73 6 137 Lubricant Type G 26 Lubrication Amount A half turn of ROLLER PF 2 Lubrication Point Contact points between PAPER GUIDE FRONT and each roller ROLLER PF 1 point ROLLER EXIT 2 points Lubricate the contact points between the hooks on PAPER GUIDE FRONT and each roller Avoid applying grease around the paper path Use a syringe to apply it 137 Lubricant Ty...

Page 137: ...brication Points continued No Standard Remarks See page 9 Lubrication Point ASF The round hole in the right frame of ASF to hold the roller shaft Avoid applying grease to ROLLER ASSEMBLY LD 140 Lubricant Type G 26 Lubrication Amount Evenly apply inside the hole 10 Lubrication Point ASF Contact points between HOPPER and LEVER HOPPER RELEASE Completely wipe off any grease sticking out to the inner s...

Page 138: ...er x two places Figure 6 2 2 Front Paper Guide A Figure 6 3 2 Front Paper Guide B When rotating the Paper Feed Roller only touch the projections on the outside surface of the 73 6 precision gear Do not touch the teeth of the gear ROLLER PF UNIT G 26 ROLLER PF G 26 PAPER GUIDE FRONT G 26 G 26 ...

Page 139: ... Figure 6 4 2 Front Paper Guide C Figure 6 5 3 Carriage Assembly Contact Point Figure 6 6 4 Combination Gears and 5 Gear Shaft G 26 270 mm between the screw and indent G 26 Indent Screw No 5 No 4 GEAR 23 2 GEAR 16 40 8 No 4 GEAR 73 6 No 4 COMBINATION GEAR 8 14 4 ...

Page 140: ...ce Lubrication 139 Figure 6 7 6 Inside the PF Roller Bushing Right Figure 6 8 6 Inside the PF Roller Bushing Left Figure 6 9 7 Left Right Exit Roller Bushings BUSHING 12 RIGHT G 26 BUSHING 12 LEFT G 26 Roller Exit G 26 BUSHING 6 Two pieces G 26 ...

Page 141: ...00 Revision A Maintenance Lubrication 140 Figure 6 10 8 Driven Pulley Holder Figure 6 11 9 ASF Roller Shaft Figure 6 12 10 ASF Hopper Assembly HOLDER PULLEY DRIVEN G 26 FRAME ASF B G 26 HOPPER ASSY C FRAME ASF B G 26 G 26 ...

Page 142: ... Gear 27 2 Do not lubricate these hooks n Never apply oil to the CR guide shaft directly This may cause fatal damage to the components of the printer n Avoid applying oil excessively to the oil pad This may cause fatal damage to the components of the printer Never apply the oil exceeding 0 6cc Oil pad Carriage Assembly bottom view SHAFT CR GUIDE Lubricated side faces out ...

Page 143: ...o apply lubrication Following tables show the recommended grease type and lubrication points Note E means exclusive product for EPSON Not available on the market Table 6 3 Recommended Grease Type Name Supply Quantity Part No Specification Grease G 26 40g B702600001 E Table 6 4 Lubrication points Figure Lubrication Points Lubrication 6 1 Transmission Gear Shaft of the CR motor and Driven pulley sha...

Page 144: ...C H A P T E R 7 APPENDIX ...

Page 145: ...nnection Assignments of Stylus Scan 2000 7 1 1 Board Connector Summary The table below provides board connector summary of Stylus Scan 2000 CN1 AC B101 PSB PSE Board Power Supply Board CN10 CN2 CN7 CN8 CN9 CN6 CN5 CN4 CN1 CN3 CN2 CN12 CN11 CN13 CN14 IEEE 1284 I F Panel Unit USB I F CR HP Sensor ASF HP Sensor PE Sensor Printhead PF Motor CR Motor ASF PE Sensor Inverter Board CCD Sensor Board ASP Sc...

Page 146: ...nter Mechanism Print heads 24 pin Table 7 8 on page 146 CN10 àB101 PSB PSE board 12 pin Table 7 9 on page 147 CN11 àScanner Mechanism source 2 pin Table 7 10 on page 147 CN12 àScanner Mechanism Manual SE 3 pin Table 7 11 on page 148 CN13 àScanner Mechanism SF motor 6 pin Table 7 12 on page 148 CN14 àScanner Mechanism CCD sensor board 14 pin Table 7 13 on page 148 B101 PSB PSE board CN1 àAC inlet 2...

Page 147: ...ble 7 2 Connector Pin Assignment CN2 Pin No Signal Name I O Function Table 7 5 Connector Pin Assignment CN6 Pin No Signal Name I O Function 1 ASF I Sensor detect signal 2 GND O Ground 3 ASFV O Sensor power supply 5V Table 7 6 Connector Pin Assignment CN7 Pin No Signal Name I O Function 1 CR A O Phase drive signal A 2 CR B O Phase drive signal B 3 CR A O Phase drive signal A 4 CR B O Phase drive si...

Page 148: ...supply 26 COM O Head drive power supply 27 VHV O Head drive voltage control signal Table 7 8 Connector Pin Assignment CN9 Pin No Signal Name I O Function Table 7 9 Connector Pin Assignment CN10 Pin No Signal Name I O Function 1 12V I Mechanism drive power supply 2 12V I Mechanism drive power supply 3 GND I Ground 4 GND I Ground 5 5V I Logic power supply 6 5V I Logic power supply 7 3 3V I Logic pow...

Page 149: ...CN13 Pin No Signal Name I O Function 1 A O 2 Ax O 3 B O 4 Bx O 5 COM1 O Head drive power supply 1 6 COM2 O Head drive power supply 2 Table 7 13 Connector Pin Assignment CN14 Pin No Signal Name I O Function 1 VOR I 2 AGND O 3 VOG I 4 AGND O 5 VOB I 6 AGND O 7 12VC O 8 PH1 O 9 PH2 O 10 SH O 11 DGND O 12 RS O 13 CP O 14 VCC O Table 7 13 Connector Pin Assignment CN14 Pin No Signal Name I O Function ...

Page 150: ...Reserved 00H 11H Reserved 00H 12H Head actuator rank lD for lwAB 00H 1 13H Head actuator rank lD for lwCD 00H 1 14H Head actuator rank ID for lwEF 00H 1 15H Bi D Adjustment data for Normal dot 36 n 36 by 1 1440 inch 00H 1 16H Bi D Adjustment data for Micro dot 36 n 36 by 1 1440 inch 00H 1 17H Bi D Adjustment data for Variable dot 36 n 36 by 1 1440 inch 00H 1 18H Uni D adjustment data 36 n 36 by 1 ...

Page 151: ...H 08H Table 7 14 Stylus Scan EEPROM Address Map continued Address Explanation Setting QPIT Settings Factory Settings 34H Auto LF Network I F mode bit1 Network I F mode 0 0ff 1 On bit0 Auto line feed 0 Off 1 On 00H 00H 35H Panel mask function bit 7 Entry Self Test bit 6 Entry Hex Dump bit 5 Extended settings bit 4 Reserved bit 3 Reserved bit 2 Cleaning bit 1 Replace I C bit 0 Load Eject 00H 00H 36H...

Page 152: ...00H 53H 00H 00H 54H Ink counter Clm 00H 00H 55H 00H 00H 56H 00H 00H 57H 00H 00H 58H Ink counter Clc 00H 00H 59H 00H 00H 5AH 00H 00H 5BH 00H 00H 5CH Ink counter Rb 00H 00H 5DH 00H 00H Table 7 14 Stylus Scan EEPROM Address Map continued Address Explanation Setting QPIT Settings Factory Settings 5EH Ink counter Ry 00H 00H 5FH 00H 00H 60H Ink counter A 00H 00H 2 61H 00H 00H 2 62H Power off time 00H 00...

Page 153: ...H 00H 00H 7BH 00H 00H 7CH 00H 00H 7DH 00H 00H 7EH 00H 00H 7FH 00H 00H 1 Adjusted at factory 2 Initialized after panel initialization of EEPROM is performed 3 BUSY signal delay time form fall edge of a STB signal Fast Maximum 1MB s Slow Maximum 600KB s 4 Select IEEE1284 transfer mode ECP or Nibble 5 Enable or disable reverse transfer When disabled ignore SLIN signal Table 7 14 Stylus Scan EEPROM Ad...

Page 154: ...Stylus Scan 2000 Revision A Appendix Exploded Diagrams 153 7 3 Exploded Diagrams This section contains the following exploded diagrams Drafts ...

Page 155: ...Stylus Scan 2000 Revision A Appendix Exploded Diagrams 154 ...

Page 156: ...Stylus Scan 2000 Revision A Appendix Exploded Diagrams 155 ...

Page 157: ...Stylus Scan 2000 Revision A Appendix Exploded Diagrams 156 ...

Page 158: ...Stylus Scan 2000 Revision A Appendix Exploded Diagrams 157 ...

Page 159: ...Stylus Scan 2000 Revision A Appendix Exploded Diagrams 158 ...

Page 160: ...Shield Plate M B Right 400 Power Cable Assembly 110 Cover Shield Plate M B Left 450 Board Assembly Panel 111 Cover Cable 500 Printer Mechanism 112 Cover Inlet Upper B 501 Frame Assembly Left 113 Cover Inlet Lower B 502 Motor Assembly PF 114 Shiled Plate M B C 503 Spur Gear 23 2 115 Logo Plate 504 Combination Gear 16 40 8 116 Housing Sub Right B 505 Frame Right 117 Housing Sub Left B 506 Frame Top ...

Page 161: ...Sheet Cable 527 Crescent Ring 559 Detector PE 528 Plain Washer12 2x0 5x15 560 Carriage Assembly 529 Roller Assembly Paper Eject 561 Lever Adjust 530 Bushing 6 562 Grouding Plate Head 531 Retaining Ring Type E 4 563 Oil Pad 532 Spur Gear 36 564 Slider CR 533 Spur Gear 11 565 Timing Belt 534 Plain Washer 4 1x0 5x6 5 566 Shaft CR Guide 535 Paper Guide Front 567 Pulley Assembly Driven 536 Grounding Sp...

Page 162: ...ead 739 Lever Hopper Release 707 Frame ASF B 740 Wheel Detection 708 Hopper 741 Lever Brake 709 Edge Guide 742 Pad Brake 710 Cork 743 Torsion Spring 41 2 711 Slider Edge Guide 744 Bushing Fixing Shaft 712 Compression Spring 3 23 745 Sheet Paper Feed 713 Pad Brake Edge Guide 746 Holder Sheet Paper Feed 714 Reinforcing Plate Hopper 747 Shaft Mouting CR 716 Pad Assy Right 748 CBS P4 Screw 3x6 F Zn 71...

Page 163: ... A Appendix Circuit Diagrams 162 7 5 Circuit Diagrams See the following pages for the circuit diagrams below Table 7 19 Board See B101PSB circuit diagram B101PSE circuit diagram B101PNL circuit diagram B101MAIN circuit diagram ...

Page 164: ...lignotent consultez le tableau suivant pour vous aider à diagnostiquer et à résoudre le problème Voyants Problème et solution Fin de papier Pas de papier chargé dans le bac d alimentation Chargez du papier dans le bac Ensuite appuyez sur le bouton Charger Ejecter E pour éteindre ce voyant Le Stylus Scan continue l impression ou la copie Bourrage papier zone d impression Un bourrage papier s est pr...

Page 165: ...cement des cartouches d encre vides pour plus de détails Encre faible cartouche d encre couleur La cartouche d encre couleur est presque vide Préparez une cartouche d encre couleur neuve Fin d encre cartouche d encre couleur La cartouche d encre couleur est vide Remplacez la cartouche d encre couleur à l aide d une cartouche neuve Voir Remplacement des cartouches d encre vides pour plus de détails...

Page 166: ...imante Le Status Monitor vous guide pas à pas pendant la procédure de remplacement de cartouche Exécution d un test d imprimante Un test d imprimante peut vous aider à déterminer si le problème provient du Stylus Scan ou de l ordinateur Pour imprimer une page de test effectuez les opérations suivantes 1 Vérifiez que le Stylus Scan et l ordinateur sont hors tension 2 Déconnectez le câble du connect...

Page 167: ...ctez le câble du connecteur d interface du Stylus Scan 3 Chargez du papier format A4 ou Letter dans la zone d alimentation 4 Maintenez le bouton charger éjecter E enfoncé et appuyez sur le bouton de mise en marche P pour mettre le Stylus Scan sous tension Ensuite relâchez les deux boutons Le Stylus Scan imprime une page de test indiquant le numéro de version de la ROM le code de compteur d encre e...

Page 168: ...Scan lui même fonctionne correctement et votre problème peut provenir de réglages logiciels de réglages logiciels du câble d interface utilisez un câble blindé ou de l ordinateur Si la page de test ne s imprime pas de manière satisfaisante voir ci dessous le Stylus Scan a un problème Si l un des segments des lignes imprimées est absent une des buses d encre est encrassée ou une tête d impression e...

Page 169: ...tm Impression d un test Ensuite comparez votretest d impression avec les illustrations ci dessous Cliquez sur la légende sous l illustration ressemblant le plus à votre impression Bandes horizontales Mauvais alignement ou bandes verticales Bandes horizontales Mauvais alignement ou bandes verticales Couleurs absentes Couleurs incorrectes ou absentes Impression floue ou maculée ...

Page 170: ...cre vides Vérifiez que c est l option Standard plutôt que l option Maximale qui est sélectionnée comme paramètre de zone imprimable dans votre pilote d imprimante Quand l option Maximale est sélectionnée des bandes peuvent apparaître dans la zone étendue Mauvais alignement ou bandes verticales Essayez l une des solutions ci après Vérifiez que la face imprimable du papier est placée vers le haut da...

Page 171: ...s le nettoyage remplacez la cartouche d encre couleur Si le problème persiste remplacez la cartouche d encre noire Voir Remplacement des cartouches d encre vides Couleurs absentes Essayez l une des solutions ci après Vérifiez que le papier n est ni abîmé ni sale ni vieux Vérifiez aussi que la face imprimable du papier est orientée vers le haut Exécutez l utilitaire de Nettoyage des têtes pour nett...

Page 172: ...sur la position vérifiez que le réglage Type de support est correct dans votre pilote d imprimante Si le papier est recourbé vers la face imprimable aplatissez le ou recourbez le légèrement vers la face opposée Retirez chaque page du bac de sortie une fois imprimée particulièrement si vous utilisez des transparents Si vous imprimez sur un support brillant ou sur des transparents placez une feuille...

Page 173: ...rche P et vérifiez que le Stylus Scan s allume Mettez le Stylus Scan hors tension et vérifiez que le cordon d alimentation est connecté correctement Vérifiez que votre prise secteur est en bon état et qu elle n est pas commandée par un interrupteur mural ou une minuterie Tous les voyants se sont allumés et se sont éteints La tension nécessaire au Stylus Scan ne correspond peut être pas à la tensio...

Page 174: ... correctement Remarque Si vous essayez d imprimer une image de grande taille votre ordinateur peut manquer de mémoire disponible pour effectuer cette opération Supprimez tout travail en attente dans le Spool Manager Si leStylusScandonnel impressiondevouloirimprimer sans pouvoir y parvenir exécutez l utilitaire Nettoyage des têtes Si les solutions précédentes sont inutiles remplacez les cartouches ...

Page 175: ...Stylus Scan 2 Mettez le Stylus Scan hors tension Vérifiez qu il n y a ni papier ni objet à l intérieur du périphérique et si tel était le cas retirez les Vérifiez aussi qu il y a assez d espace autour du ventilateur arrière pour permettre une ventilation correcte Retirez tout objet risquant de bloquer ce ventilateur puis remettez l appareil sous tension 3 Si l erreur persiste contactez votre reven...

Page 176: ...as retirez le papier bloqué Ensuite rechargez le papier Veillez à appliquer toute instruction de chargement indiquée sur le conditionnement de votre papier Voir également Chargement de papiers spéciaux et autres supports Alimentation de plusieurs pages Retirez la pile de papier et Vérifiez que le papier n est pas trop fin Voir Papier pour les caractéristiques Déramez les bords de la pile pour sépa...

Page 177: ...nt de la charger A ne pas dépasser le repère en forme de flèche du guide de bord gauche A ajuster le guide de bord gauche sur votre papier Le papier ne s éjecte pas complètement ou est plissé Essayez les solutions suivantes Si le papier ne s éjecte pas complètement appuyez sur le bouton charger éjecter E Vérifiez également le réglage de format de papier dans votre application ou le pilote d imprim...

Page 178: ...ions ci après Si vous utilisez une machine Windows sélectionnez le Stylus Scan 2000 en tant qu imprimante Windows par défaut Purgez toutetâched impression suspendue dans le Spouleur Pour plus d information voir Utiliser le Spouleur EPSON Arrêtez le Stylus Scan et l ordinateur Vérifiez que le câble d interface du Stylus Scan est bien connecté Marges incorrectes Essayez les solutions ci après Vérifi...

Page 179: ...tilisation des paramètres avancés Impression de pages blanches Essayez les solutions ci après Si vous utilisez Windows désignez le Stylus Scan 2000 en tant qu imprimante Windows par défaut Si vous utilisez Windows vérifiez les réglages de la boîte de dialogue Papier Vérifiez qu ils sont adaptés au format du papier utilisé Si vous utilisez un Macintosh vérifiez les réglages dans la boîte de dialogu...

Page 180: ...espondantes voir Utilisation du mode de paramétrage automatique pour Windows ou Utilisation du mode de paramétrage automatique pour Macintosh N exécutez pas trop d applications simultanément Fermez toute application inutilisée Supprimez tout fichier inutile pour aménager de l espace sur votre disque dur Remarque Votre ordinateur peut manquer de mémoire Pour des astuces supplémentaires voir Augment...

Page 181: ...iser Vous numérisez plusieurs pages ou documents Attendez jusqu à ce que le Stylus Scan ait terminé la numérisation en cours avant d en lancer une nouvelle Le Stylus Scan est occupé Certains documents sont longs à numériser en particulier quand la numérisation est optimisée pour des photos Le document s est bloqué Mettez le Stylus Scan sous tension et fermez toutes les application de votre ordinat...

Page 182: ...s votre application de traitement de texte vous constaterez que tous les caractères de l image n ont pas été convertis en texte L image est mal cadrée Utilisation d une feuille de protection Si la feuille de protection est sale ou a été trop utilisée il peut être nécessaire d en utiliser une autre Si la photo ou le document est très épais le Stylus Scan peut avoir des difficultés à annalyser les b...

Page 183: ...phiques dans la page est incorrecte Les images numérisées sont penchées Les guides papier ne sont pas bien positionnés Vérifiez que les guides du support document s adaptent parfaitement au document que vous numérisez La qualité de la numérisation est médiocre Les images numérisées ont l air ternes à l impression Si vous numérisez une photo vérifiez que vous avez choisi Photo dans la boîte de dial...

Page 184: ...é Si les lignes de votre original sont trop fine elles peuvent disparaître par endroit lorsque vous numérisez avec le Stylus Scan Si vous le pouvez essayez d épaissir ces lignes Votre document d origine est froissé Si le grammage de votre original est supérieur à 90 g m et si le document est froissé certaines lignes peuvent disparaître lors de la numérisation Essayez d aplatir le document puis de ...

Page 185: ...s l avant Débloquer un bourrage de documents Eteignez votre Stylus Scan Ouvrez le capot supérieur et retirez le papier bloqué Fermez toute application ouverte avant d éteindre le Stylus Scan Accélérer la numérisation Le meilleur moyen pour accélérer vos numérisations consiste à vous assurer que lemodeECPestactivésur votresystème Il s agit d un réglage au niveau système donc pour le modifier contac...

Page 186: ...u samedi de 9h00 à 20h00 sans interruption Pour nous permettre de vous aider bien plus rapidement merci de nous fournir les informations ci dessous Numéro de série de l imprimante L étiquette portant ce numéro est au dos de la machine Modèle de l imprimante Marque et modèle de votre ordinateur Version du logiciel d impression Reportez vous au menu Version Version de Windows que vous utilisez Versi...

Page 187: ...Stylus Scan N insérez aucun objet dans les fentes Veillez à ne pas renverser de liquide dans le Stylus Scan Utilisez uniquement le type de courant indiqué sur l étiquette du Stylus Scan Connectez tous les éléments à des prises de courant reliées à la terre Evitez d utiliser des prises raccordées à des lignes alimentant des photocopieurs ou des systèmes de climatisation se mettant régulièrement sou...

Page 188: ...e Stylus Scan le Stylus est tombé ou son boîtier est abîmé le Stylus Scan ne fonctionne pas normalement ou ses performances sont nettement modifiées Si vous envisagez d utiliser l imprimante en Allemagne observez les recommandations suivantes Pour fournir une protection adéquates contre les court circuits et les surcharges de tension l installation du bâtiment doit être protégée par un interrupteu...

Page 189: ...ue autre usage que ce soit En cas de contact de l encre avec la peau nettoyez à l eau et au savon En cas de contact avec les yeux nettoyez abondamment à l eau claire Si une gène ou un problème de vision persiste consultez un docteur sans tarder Ne secouez pas les cartouches pour ne pas les faire couler Installez les cartouches aussitôt après les avoir retirées de leur emballage La qualité d impres...

Page 190: ...ux chocs et aux vibrations Laissez suffisamment de place autour du Stylus Scan pour une ventilation correcte Placez le Stylus Scan à proximité de la prise murale pour faciliter le débranchement du cordon d alimentation Conformité ENERGY STAR En sa qualité de partenaire ENERGY STAR EPSON garantit que ce produit répond aux directives du programme international ENERGY STAR pour l économie d énergie L...

Page 191: ...ructions à lire attentivement pour éviter les blessures corporelles c Important Ces paragraphes contiennent des instructions à respecter pour éviter d endommager votre matériel Remarques Ces paragraphes contiennent des informations importantes et des conseils utiles concernant le fonctionnement de votre Stylus Scan ...

Page 192: ...ier pendant l impression et la copie 2 Guide papier Soutient le papier placé dans le chargeur 3 Guide papier latéral Permet de maintenir droit le papier chargé Adaptez la position de ce guide latéral à la largeur de votre papier 4 Plateau de sortie Après une impression ou une copie sur une feuille le Stylus Scan éjecte cette feuille dans ce plateau 5 Extension du plateau de sortie Soutient le papi...

Page 193: ...isme de numérisation N ouvrez ce capot que pour débloquer un bourrage papier 10 Capot avant N ouvrez ce capot que lors de l installation ou du remplacement d une cartouche d encre ou lorsque vous devez accéder au levier de réglage 1 Leviers des cartouches d encre Ne les soulevez que lors de l installation ou du remplacement des cartouches d encre 2 Levier de réglage Le réglage normal est en positi...

Page 194: ...ommandes constitué de boutons et de voyants permet d accéder à diverses fonctions Repérez les icônes du panneau de commandes par rapport à ceux décrits ci après 1 Voyants de sélection 2 Voyant Réduire Agrandir 3 Bouton Réduire Agrandir 4 Bouton Mode copie Boutons bouton Fonction ...

Page 195: ...rt ou vers une autre position de remplacement Maintenir enfoncé pendant trois secondes et relâcher pour nettoyer la tête d impression Si l encre dans l une des cartouches est faible ou si une cartouche est absente maintenir enfoncé pendant trois secondes et relâcher rapidement pour placer la tête d impression dans la position de remplacement de cartouche Stop effacer Avant de copier appuyez sur ce...

Page 196: ...er dans le bac de papier et appuyez sur le bouton charger éjecter pour reprendre l impression ou la copie Clignote en cas de bourrage de papier dans le chargeur de feuilles Retirez tout papier présent dans le chargeur de feuilles et rechargez du papier Si le voyant continue à clignoter éteignez l imprimante et retirez doucement tout papier présent sur le chemin du papier Fin encre noire Clignote l...

Page 197: ...elle de gris Inférieur allumé Noir et blanc Lorsque le voyant réduire agrandir est allumé ces voyants indiquent le réglage de réduction agrandissement courant Tous éteints 100 Supérieur allumé 141 Milieu allumé 93 Inférieur allumé 70 Erreur numérisa tion copie Allumé en permanence lorsque du papier est bloqué dans le chargeur de papier ou pour indiquer toute autre erreur de numérisation ou de copi...

Page 198: ...mentaire Câble d interface parallèle blindé connecteur D SUB 25 broches ordinateur et Amphenol série 57 36 broches imprimante Câble d interface USB blindé Séries A 4 broches ordinateur à Séries B 4 broches imprimante Ce câble n est pas disponible dans tous les pays c Important Utilisez uniquement les câbles d interface répertoriés ci dessus L utilisation d autres câbles non couverts par des garant...

Page 199: ...des cartouches d encre varient en fonction de l emplacement géographique S S S Su u u upp pp pp ppo o o or r r rt t t ts s s s s s s sp p p pé é é éc c c ci ii ia a a au u u ux x x x E E E EP P P PS S S SO O O ON N N N EPSON propose des supports conçus spécifiquement pour les imprimantes à jet d encre et répondant à la plupart des exigences de l impression de haute qualité Cartouche d encre noire ...

Page 200: ...41126 Film Glacé A4 Qualité Photo 15 f S041071 Film Glacé A6 Qualité Photo 10 f S041107 Papier Couché A4 Qualité Photo 100 f S041061 Papier Couché A4 Legal Qualité Photo 100 f S041067 Papier Mat épais A4 S041256 Papier Couché A4 360 dpi 100 f PAEFS0004 PhotoSticker A6 16 5 f S041144 PhotoSticker A6 4 5 f S041176 Carte Photo prédécoupée S041177 Carte A6 Qualité Photo 50 f S041054 Transparents A4 30...

Page 201: ...188 Options et consommables Remarque La disponibilité des supports spéciaux varie selon les pays ...

Page 202: ...i ne sont pas distribués par EPSON Testez toujours des échantillons de votre stock de papier avant d acquérir de grandes quantité ou d imprimer des travaux volumineux Méthode d impression Jet d encre à la demande Configuration des buses Monochrome noir 144 buses Couleur cyan magenta jaune 144 buses 48 par couleur 3 Résolution Maximum 1440 dpi 720 dpi Sens d impression Bidirectionnel avec recherche...

Page 203: ... par EPSON Epaisseur papier normal de 0 08 mmà 0 11 mm Grammage papier normal de 64 g m à 90 g m Format No 10 104 mm 240 mm DL 110 mm 220 mm C6 114 mm 162 mm 132 mm 220 mm Types de papier Papier normal par avion Epaisseur de 0 16 mm à 0 52 mm Grammage de 45 g m à 75 g m Format A6 105 mm 148 mm 5 8 127 mm 203 mm 10 8 254 mm 203 mm Types de papier Papiers spéciaux distribués par EPSON Format A4 210 ...

Page 204: ...tilisez votre papier dans des conditions normales Température de 15 à 25 C Humidité de 40 à 60 HR Format A4 210 mm 297 mm Types de papier Papiers spéciaux distribués par EPSON Format A4 210 mm 297 mm Letter 216 mm 279 mm 4 6 102 mm 152 mm Panoramic 210 mm 594 mm 100 mm 150 mm 200 mm 300 mm Types de papier Papiers spéciaux distribués par EPSON Format A6 105 mm 148 mm avec 4 ou 16 étiquettes Types d...

Page 205: ... glacé qualité photo et le Papier adhésif qualité photo EPSON dans les conditions suivantes Température de 15 à 30 C Humidité de 20 à 60 HR Zone imprimable Feuilles simples format panoramique inclus et cartes d index Enveloppes A B L B R C A B L B R C ...

Page 206: ...minimale est la suivante 3 0 mm pour les pages uniques et les enveloppes C6 7 0 mm pour les enveloppes DL 28 0 mm pour les enveloppes No 10 C La marge basse minimale est de 14 0 mm Vous pouvez rallonger la marge basse minimale à 3 mm en sélectionnant Maximale dans le paramètre Zone imprimable dans le menu Papier du pilote d imprimante Windows ou dans la boîte de dialogue Mise en page Macintosh Veu...

Page 207: ...mentation papier Frottement Trajet papier Chargeur papier entrée arrière Capacité d alimentation Environ 100 pages grammage 64 g m Dimensions Stockage Largeur 437 mm Profondeur 383 mm Hauteur 300 mm Impression Largeur 437mm Profondeur 618 mm Hauteur 300 mm Poids 7 5 kg sans cartouches d encre ...

Page 208: ...on 900 pages A4 texte à 360 dpi Durée de vie cartouche 2 ans à partir de la date de production 6 mois après ouverture du conditionnement à 25 C Température Stockage 20 à 40 C 1 mois à 40 C Transit 30 à 60 C 1 mois à 40 C 120 heures à 60 C Gel 16 C Dimensions 27 8 mm L 52 7 mm P 38 5 mm H Couleur Cyan Magenta et Jaune Capacité d impression 300 pages A4 360 dpi 5 charge chaque couleur Durée de vie c...

Page 209: ...ment des cartouches d encre originales EPSON D autres produits non fabriqués par EPSON peuvent provoquer des dommages à votre imprimante qui ne sont pas couverts par des garanties d EPSON N utilisez pas une cartouche d encre si la date indiquée sur le conditionnement est dépassée ...

Page 210: ...e 50 à 4800 dpi Séparation des couleurs Filtres RVB sur CCD Données d image 12 bits par pixel par couleur interne 8 bits par pixel par couleur externe Luminosité 7 niveaux Paramètres Au trait Seuil fixe Text Enhancement Technology Traitement de tramage AAS Auto Area Segmentation Correction gamma Imprimante 3 niveaux A B C Défini par utilisateur 1 niveau Interface USB 1 0 IEEE1284 4 Source lumineus...

Page 211: ...emballage d expédition Sans condensation Plage de fréquences d entrée de 49 5 à 60 5 Hz Courant nominal 0 6 A 0 4 A Consommation électrique Environ 29 W ISO10561 Format Letter Température Fonctionnement de 10 à 35 C Stockage de 20 à 40 C 1 mois à 40 C Transit de 20 à 60 C 120 heures à 60 C Humidité Fonctionnement de 20 à 80 HR Stockage de 5 à 85 HR ...

Page 212: ...s d entrée sortie c Définition des valeurs par défaut Initialisation logicielle La commande ESC initialise également l imprimante Lors de l initialisation de l imprimante les actions suivantes sont effectuées a Effacement du tampon de données d entrée sortie b Définition des valeurs par défaut Initialisation par l opérateur Ce scanner reconnaît l INIT impulsion négative de l interface parallèle Lo...

Page 213: ... bits et d une interface USB Interface parallèle L interface parallèle intégrée offre les caractéristiques suivantes Modèle américain FCC section 15 sous section B classe B Modèle européen EN 55022 CISPR Pub 22 class B EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 EN 61000 3 2 EN 61000 3 3 Modèle australien AS NZS 3548 class B ...

Page 214: ... Veuillez vous référer à la spécification IEEE 1284 Temp de négociation Veuillez vous référer à la spécification IEEE 1284 Niveau du signal IEEE 1284 Périphérique de niveau 1 Connecteur Connecteur Amphenol 57 30360 ou équivalent Mode de transmission Mode quartet IEEE 1284 Mode IEEE 1284 ECP Connecteur adaptable Connecteur Amphenol 57 30360 ou équivalent Synchronisation Veuillez vous référer à la s...

Page 215: ...icrosoft Windows 95 ou Windows 98 d un lecteur de CD ROM et d un câble parallèle blindé à paire torsadée Pour connecter votre imprimante à un port USB vous avez besoin d un PC préinstallé Windows 98 équipé d un port USB et d un câble USB blindé Norme Basée sur les Spécifications Universal Serial Bus Révision 1 0 Définitin de classe de périphérique Universal Serial Bus pour les périphériques d impr...

Page 216: ...r Macintosh G3 USB Votre Macintosh doit répondre aux exigences système suivantes Remarque Votre Macintosh ne peut être connecté au Stylus Scan qu à l aide d un câble USB Configuration système minimale Configuration système recommandée i486 25 MHz pour Windows 95 i486 66 MHz pour Windows 98 Processeur Pentium ou supérieur 32 Mo de RAM 32 Mo RAM ou plus pour Windows 98 et 95 50 Mo d espace disque po...

Page 217: ...u format Letter Ces exigences peuvent varier en fonction duformat dupapier du typed applicationutiliséeetdela complexité du document imprimer En plus de ces exigences de système et de mémoire prévoyez également 10 Mo d espace disque dur disponible pour installer votre logiciel d impression Pour imprimer vous avez besoin d espace disque dur supplémentaire correspondant au double de la taille du fic...

Page 218: ...n Pour en savoir plus Ouverture du logiciel d impression Modification des paramètres du pilote Définition du type de support Utilisation du mode de paramétrage automatique Utilisation du mode Photo Enhance Utilisation des paramètres avancés Utiliser les Paramètres avancés Aperçu avant impression Modifier le style de l impression Emploi des utilitaires d impression Status Monitor 3 Vérification des...

Page 219: ... du pilote d impression Définition du type de support Utilisation du mode de paramétrage automatique Utilisation du mode Photo Enhance Utilisation du mode avancé Utilisation des paramètres avancés Enregistrer et supprimer vos paramètres Utiliser vos paramètres enregistrés Changer la mise en page Définir une taille de papier personnalisée Changer la disposition Définir une heure d impression Aperçu...

Page 220: ...plications autres que PageManager Comprendre les paramètres de configuration Copier Charger le papier Utilitaire Copie dans le SMART PANEL EPSON Accéder à l Utilitaire Copie Paramétrage de la copie dans l Utilitaire Copie Définition de paramètres personnalisés Copier à l aide du panneau de commandes du Stylus Scan Selectionner le taux et le mode Régler l agrandissement Sélectionner le Mode copie C...

Page 221: ...tion des buses Utiliser les boutons du panneau de commandes Nettoyer la tête d impression Utiliser l utilitaire Nettoyage des têtes Utilisation les boutons du panneau de commandes Alignement de la tête d impression Calibrer votre système Calibrer votre écran Nettoyage du Stylus Scan Transport du Stylus Scan Dépannage Diagnostiquer le problème Messages d erreur Status Monitor 3 Exécution d un test ...

Page 222: ... technique Informations produits Consignes de sécurité Précautions d utilisation Pour utiliser le Stylus Scan Pour manipuler les cartouches Pour choisir l emplacement du Stylus Scan Conformité ENERGY STAR Avertissements messages et remarques Eléments et fonctions du Stylus Scan Eléments du Stylus Scan et fonctions du panneau de commandes Eléments du Stylus Scan Panneau de commandes Options et cons...

Page 223: ...de numérisation Caractéristiques électriques Environnement Méthodes d initialisation Approbations de sécurité Caractéristiques d interface Interface parallèle Interface USB Câble USB en option Configuration système requise Pour les PC Pour les ordinateurs Macintosh Index ...

Page 224: ... des paramètres Windows 25 Bourrage papier 164 C Câbles 185 Câbles d interface 185 Caractéristiques techniques 189 192 194 198 199 200 Carte d index 9 Cartouches d encre 120 129 186 Chargement du papier 6 11 12 Chargement du papierr 7 ColorSync 54 Configuration système requise 202 Consommables 185 E Economie Macintosh 54 Windows 23 Encre Macintosh 53 Windows 21 Enveloppes 11 192 EPSON Monitor3 77 ...

Page 225: ...tosh 64 Windows 32 G Glossaire 1 H Heure d impression 66 I ICM 23 Impression en réseau 112 116 Impression en tâche de fond 67 77 Imprimante 179 L Logiciel d impression Macintosh 49 71 Windows 17 34 M Menu Disposition 27 Papier 27 O Options 185 202 Orientation Macintosh 58 P Papier couché 9 Papier mat épais 9 Papier Photo 9 12 Papier spéciaux 7 ...

Page 226: ...ramètres avancés Windows 24 Paramètres de configuration 76 Paramètres personnalisés Windows 22 Photo stickers 9 Q Qualité d impression Macintosh 56 Windows 24 R Réduire Agrandir Macintosh 59 Windows 29 Résolution 189 S Spool Manager 46 sRGB 23 Status Monitor Macintosh 74 Windows 47 Support technique 173 T Taille de papier personnalisée 59 Texte Graphique ...

Page 227: ...nsparents 9 Type de support Macintosh 51 Windows 19 U Utilitaires Macintosh 71 Nettoyage des têtes 138 Windows 34 V Vitesse d impression augmentation 41 44 Vitesse et progression 44 Voyants 183 Z Zone imprimable Caractéristiques 192 Macintosh 58 ...

Page 228: ...28 09 99 Stylus Scan 2000 2500 1 Stylus Scan 2000 Stylus Scan 2500 EPSON France S A DSSC SFI Formation Technique ...

Page 229: ... les meilleures qualités en terme de numérisation d impression et de copieur dans le marché des tous en un n La différence la plus significative pour les utilisateurs entre les Stylus Scan 2000 et 2500 est 2000 scanner de document 300 dpi 2500 scanner de document 600 dpi ...

Page 230: ... Description 2 n Les autres différences sont Afficheur LCD et indication par LED contre indication par LED uniquement Emplacement de la carte mère mode Maintenance Options disponibles Tension d alimentation de puissance et de logique ...

Page 231: ...28 09 99 Stylus Scan 2000 2500 4 Fonctionnalité Bénéfices n Scanner n Imprimante n Copie Locale n Copie PC n Fax Logiciel n Carte Principale n Options n Autres ...

Page 232: ...00 5 Fonctionnalité Scanner n SS 2000 Mécanisme scanner GT 2200 La numérisation et la copie sont plus rapides grâce à une quantité limité d information numérisée n SS 2500 Mécanisme scanner GT 7000 Meilleur qualité de numérisation ...

Page 233: ...e n Mécanisme imprimante pour les deux produits Stylus COLOR 740 n Toutes les pièces et consommables sont les même que ceux de la SC 740 Cartouche d encre Tête d impression Moteurs CR et PF waste ink pads tampon récupérateur d encre Bac feuille à feuille etc ...

Page 234: ...28 09 99 Stylus Scan 2000 2500 7 Fonctionnalité Copie Locale n Ordinateur non nécessaire n Rapide n Peu ou pas de traitement d image n 2000 300 dpi n 2500 300 600 dpi ...

Page 235: ...PC n L ordinateur permet un traitement de l image ce qui produit habituellement une meilleur qualité de sortie n Bundle d application Copy n EPSON TWAIN n Beaucoup peu ou pas de traitement d image n 2000 300 600 1200 2400 dpi n 2500 600 1200 2400 4800 dpi ...

Page 236: ...dle WinFax n SEC n a pas équipé les Stylus Scan avec un fax modem OEM parce que Support produit compliqué Beaucoup d utilisateur dispose d un fax matériel ou application logicielle Les utilisateurs sans fax seront plus satisfait avec un logiciel fax inclus et gratuit ...

Page 237: ...ôté moteur CR L imprimante avec la ROM côté moteur PF Accès aisé grâce au bac carte électronique toutefois la carte alimentation est localisée ailleurs sur le 2500 n Le circuit de retardement fourni les tensions d alimentation pendant 30 secondes après la mise hors tension afin d avoir une séquence de mise hors tension sécurisée ...

Page 238: ...an 2000 2500 11 Fonctionnalité Options n SS 2000 Capot iMac Blueberry Tangerine Strawberry Grape Lime Production en quantité limitée n SS 2500 Bac feuille à feuille et lecteur de transparent identiques à ceux du GT 7000 ...

Page 239: ...tylus Scan 2000 2500 12 Fonctionnalité Autres n Fonctionnalités qui n ont pas changées depuis la SC 740 Marges bases Type de cartouche d encre Taille des points normaux et variables Méthodes d alimentation papier ...

Page 240: ...28 09 99 Stylus Scan 2000 2500 13 Systèmes d exploitation n Win 95 interface parallèle uniquement n Win 98 interface USB ou parallèle n Macintosh USB uniquement ...

Page 241: ...28 09 99 Stylus Scan 2000 2500 14 Specifications n Copie Locale contre Copie PC n Interfaces n Tête d impression n Durée de vie de l encre n Taille des point ...

Page 242: ...28 09 99 Stylus Scan 2000 2500 15 Spec Copie Locale contre Copie PC n See Stylus Scan Training Supplement A ...

Page 243: ...28 09 99 Stylus Scan 2000 2500 16 Spec Interfaces n USB Win 98 iMac G3 n Parallèle Win 95 Win 98 ...

Page 244: ...Plug n Play réel power on off non nécessaire n Comme sur la 740 les Stylus Scan n ont pas un numéro d identification USB unique donc ils ne fonctionneront pas si deux machines sont connectées à un hub USB Uniquement produit et constructeur n Premier ou second Hub uniquement Epson ...

Page 245: ...28 09 99 Stylus Scan 2000 2500 18 Spec Interfaces USB 2 2 n USB 1 6 MO seconde n Longueur de câble limitée à 2 mètre ...

Page 246: ...nterfaces Parallèle n IEEE 1284 4 Level 2 Driver BUS puissant Longueur de câble limitée à 10 mètre non officiel n ECP Max 2 MO second n Nibble n D4 Affiche les statuts d erreurs comme le mode Nibble mais il y a moins d accès donc plus rapide ...

Page 247: ...28 09 99 Stylus Scan 2000 2500 20 Spec Tête d impression n Buses Noire 144 3 x 48 Couleur 48 x 3 n Ecart des points Noire 0 071mm 1 360 inch Couleur 0 217mm 1 120 inch ...

Page 248: ... Scan 2000 2500 21 Spec Durée de vie de l encre n Noire 25 9ml 900 pages A4 n Couleur chaque couleur 12 8 0 5ml 300 pages A4 n Entre encre faible et fin d encre 24 pages Noir ou 13 pages Couleur Pattern lettre 360 DPI ...

Page 249: ...28 09 99 Stylus Scan 2000 2500 22 Spec Taille des points n Poids point normal 11ng n Poids point Variable Petit 6 5ng Moyen 13 8ng Gros 20 3ng ...

Page 250: ...28 09 99 Stylus Scan 2000 2500 23 Points importants lors de la Maintenance n Casse des Pièces plastiques n Remplacement moteur PF n connexions des nappes plates FFC n Pieds en caoutchouc Rubber pads ...

Page 251: ...e la SS 2000 sont les même que sur SC 740 mais il y plus de câbles donc plus de contrainte plus de casse n Les protèges câbles de la SS 2500 sont nouveaux mais reste facile à casser n Les clips du bas des capots latéraux sont très précis Ils cassent s ils ne sont pas installés avec soin ...

Page 252: ... n Il est nécessaire de démonter les pignons avance papier pour démonter le moteur PF En effet ils recouvrent l écrou de fixation du moteur n Dans ce cas le pignon de précision 73 6 gear doit être démonté n Donc remplacement moteur PF remplacement 73 6 gear ...

Page 253: ...n Les câbles FFC du panneau de contrôle et du scanner sont difficile à insérer dans les connecteurs n D autres câbles plats FFC doivent être démontés lors de la maintenance donc une attention particulière doit être apporté à chaque insertion des nappes ...

Page 254: ... aisément s enlever Il faut toujours vérifier leurs présences avant de retourner le produit au client 2000 six petit pieds en caoutchouc 2500 cinq pieds moyen en caoutchouc n Sans les pieds des problèmes comme des bourrages papier une mauvaise qualité d impression numérisation en biais etc ...

Page 255: ...Le mécanisme d impression est le même que la Stylus COLOR 740 n Le mécanisme Scanner est le même que les GT pas de réglages n Nouveau programme de réglage Programme de production Pour utilisation en usine mais peut être utilisé pour la maintenance ...

Page 256: ... 09 99 Stylus Scan 2000 2500 29 Il y a deux ROMs n Deux ROM séparées ROM Imprimante ROM Scanner Système n KAxxxx Haxxxx Version de firmware imprimante n KARxxxx HAKxxxx Version de firmware Scanner Système ...

Page 257: ...99 Stylus Scan 2000 2500 30 Feuille d état n Imprime un test des buses et quatre lots de chiffres n A partir du coin supérieur gauche Firmware Imprimante Firmware CPU Compteur encre usagée Table de caractère ...

Page 258: ...28 09 99 Stylus Scan 2000 2500 31 Nettoyage n CL1 normal 0 25ml d encre utilisée n CL1 Fort 1 65ml d encre utilisée n CL2 Fort avec grattage 0 6ml d encre utilisée n Timer CL5 0 25ml ...

Page 259: ... Le tampon de récupération d encre usagé peut absorber 40 900 points d encre n 1 point d encre usagée après évaporation 0 0102ml n 40 900 points x 0 0102ml point 417ml peuvent être absorbés n 417ml x 1 1 variance 67 685 ml avant évaporation peuvent être pompés ...

Page 260: ...28 09 99 Stylus Scan 2000 2500 33 Support issues n Installation Driver n Chargement document sur 2000 n Qualité Copie n Texte Image contre Text ...

Page 261: ...28 09 99 Stylus Scan 2000 2500 34 Support Installation Driver n Consommateur de temps n Perturbant Plusieurs boites de dialogue indiquant la fin n Difficile ...

Page 262: ...Scan 2000 2500 35 Support Chargement document n Le SS 2000 est délicat par le fait qu il charge les documents par l avant En fonction de l utilisateur il peut y avoir des mauvais chargement ou des chargement de travers ...

Page 263: ...mes d effets de moiré n TWAIN demande des données 600 dpi au 2500 2500 600dpi gate array 360dpi suppression de données et du moiré peut apparaître 2000 300dpi gate array 360dpi la conversion de donnée n a pas d effet visible n 2000 à des foncés sombres un nouveau LUT sera intégré dans la prochaine version ...

Page 264: ...arents n Les deux choix sont similaires n La qualité d image est la même mais la qualité du texte est meilleure lorsque Texte est choisi n Cela signifie qu il veut mieux utiliser Texte au lieu de Image Texte même si le document contient des images n Epson travaille sur une correction mais elle ne sera pas disponible au lancement produit ...

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