Epson Stylus Pro 9700 Series, User Manual

Page: 188 / 228

188
188 | Solving Problems
Blank paper is printed.
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Make sure your software is installed correctly and the printer is selected.
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Make sure the Paper Size setting in your printer software is correct for the
paper you’re using.
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Make sure the Paper Source setting in your printer software is correct.
A ruled line on your print
appears to shift.
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Align the print head as described on page 156.
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Run a nozzle check and cleaning cycle; see page 152.
Color images print in black
only.
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Make sure the Color setting is correct in your printer software.
The printer continues to feed
paper after you have
cancelled a job.
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Press the Pause/reset button on the printer to clear any print job data
in the printer’s buffer and reset the printer.
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Make sure the paper source is set correctly.
Roll paper cannot be cut.
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The paper cutter may be dull. Follow the instructions on page 162 to replace
the cutter.
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Make sure appears on the LCD display. If not, press the
l
Paper
Source button to select this setting. Also check the Auto Cut settings in your
printer software.
Printing is too slow.
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Turn on the High Speed setting. See page 108 for instructions.
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Choose a lower resolution in your printer software for faster printing.
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Clear space on your hard drive or run a defragmentation utility.
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Don’t run too many applications at the same time.
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Turn off virtual memory.
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Add RAM to your system.
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Try printing when there is less traffic on the network, or move the printer to a
different network segment.
Problem Solution