Epson Stylus Pro 9000 - Print Engine, Service Manual, Page: 45 / 198

EPSON Stylus Pro 9000
Troubleshooting 45
3.2.3 General Errors
This section describes the errors that can be solved by the user.
INK LOW
Problem
Each ink cartridge has a mechanical ink level gauge. One of them has
detected that the corresponding ink cartridge is almost empty. With the
remaining ink, the user can still print at about 100% duty on B1 size paper,
but the cartridge should be replaced as soon as possible.
Solution
Replace the ink cartridge with a new one. Do not try to reuse the old
cartridge; if you re-install an ink cartridge that was detected as being in a
“Near End” state, the status will immediately go to “Ink Out.”
PAPER OUT
Problem
Paper is not loaded.
The rear edge of roll paper has been detected.
The print job using cut sheets is finished or the rear edge of cut-sheet
paper has been detected.
Solution
If paper has run out, remove the printer paper and load new paper. If
print data remains in the printer, the data will be printed.
If this error occurs even though paper is properly loaded, there may be
something on the Rear Paper Sensor’s surface. Clean the sensor’s
surface (hole in the Upper Paper Guide) with a clean, dry cloth or using
compressed air.
LOAD XXX PAPER
Problem
The selected paper source (according to the remote PP command) and the
paper type selected on the control panel do not match.
Solution
Load the correct paper or change the panel setting to match the type of
paper loaded in the printer.
LOAD PAPER
Problem
While paper is loaded, the Paper Release lever was pushed up to the
Release position.
Solution
Make sure paper is loaded properly and push down the Release lever
to lock the paper in place.
If this error occurs even when the lever is down, in the Lock position,
there may be a problem with the Paper Release lever sensor. Check
the sensor’s operation and connectors. If that doesn’t work, replace the
Main Board.
If for any reason you replace an ink cartridge before it
reaches the ink-low or ink-out state with a new ink
cartridge, you need to reset the ink counter from the
control panel. See
Maintenance Mode 2 on page 17.
A D J U S T M E N T
R E Q U I R E D
C A U T I O N
Never use a wet cloth or soap to clean optical sensors.