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Problem Solver
257
PAPER NOT CUT
Paper is not cut correctly
when Roll Auto Cut On
is selected.
Open the top cover
and remove the uncut
paper. If RELOAD
PAPER appears on the
LCD panel, reload
paper.
The paper cutter may
not be installed
correctly. See
“Replacing the Paper
Cutter” on page 240.
Paper cutter may be
blunt. Replace the
paper cutter. See
“Replacing the Paper
Cutter” on page 240.
COMMAND
ERROR
Damaged data is sent to
the printer.
Stop printing, and press
the Pause button for 3
seconds.
The printer receives data
with a wrong command.
The installed printer
driver is not correct for
the printer.
Stop printing, and press
the Pause button for 3
seconds. Then make
sure that the installed
printer driver is correct
for the printer.