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Epson Stylus Color 800 User Manual Download Page 9

Chapter 10

Troubleshooting

Diagnosing the Problem   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-2

Error indicators  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-2
Status Monitor  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-4
Self testing  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-5
Hex dump mode .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-7

Problems and Solutions  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-8

Power supply   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-8
Operation   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-9
Paper handling  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-16
Printing quality  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-19

Increasing the Print Speed   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-27
Cleaning the Print Heads  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-29
Aligning the Print Heads   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-32
Ink Cartridge Problems   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-33
Contacting Customer Support   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-35

For United Kingdom and the Republic of Ireland users  .  .  10-35
For Australian users .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-38
For Hong Kong and Singapore users  .  .  .  .  .  .  .  .  .  .  .  .  .  10-40
For Philippines users   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10-41

Appendix A

Using the Printer with DOS

Installing the Printer Software for DOS Programs   .  .  .  .  .  .  .  A-2
Changing the Print Settings   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  A-2

Using the default settings  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  A-4
Changing the default settings  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  A-7
Selecting fonts  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  A-8

Cleaning the Print Heads  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  A-10
Aligning the Print Heads   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  A-11

Using the print head alignment utility  .  .  .  .  .  .  .  .  .  .  .  .  A-12
Using the printer’s control panel buttons  .  .  .  .  .  .  .  .  .  .  A-13

Using Power-On Functions   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  A-14

R

Easter2 Ref. Guide 
Rev.b

A5 size

Front

05-20-97

DR, pass 0

      

vii

Summary of Contents for Stylus Color 800

Page 1: ......

Page 2: ... Macintosh users If you encounter problems with the printer see Chapter 10 Troubleshooting Online Help Provides you with detailed information and instructions on the Windows printer software that controls your printer See Chapter 4 for information on accessing online help Color Guide Explains the ABC s of color printing and shows you how to get impressive results from your printer Customer Support...

Page 3: ...t or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION EPSON and EPSON ESC P are registered...

Page 4: ... AT Amstelveen The Netherlands Declares that the Product Product Name Ink Jet Printer Type Name EPSON Stylus COLOR 800 Model P930A Conforms to the following Directive s and Norm s Directive 89 336 EEC EN 55022 Class B EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 EN 61000 3 2 EN 61000 3 3 Directive 73 23 EEC EN 60950 October 1996 M Hamamoto President of EPSON EUROPE B V L Easter2 Ref Guide Rev b A5 siz...

Page 5: ...acintosh 1 5 Options and Consumable Products 1 6 Options 1 6 Consumable products 1 8 Chapter 2 Getting Started Unpacking the Printer 2 2 Attaching the Paper Support 2 3 Choosing a Place for the Printer 2 3 Using a printer stand 2 4 Plugging in the Printer 2 5 Installing the Ink Cartridges 2 6 Connecting the Printer to Your PC 2 12 Installing the Printer Software in Your PC 2 13 Installing in Windo...

Page 6: ... Starting to Print with Windows Loading Paper 3 2 Printing 3 5 Chapter 4 Using the Printer Software for Windows Introducing the Printer Software Functions 4 2 Accessing the Printer Software 4 2 From Windows applications 4 3 From Windows 95 4 3 From Windows 3 1 4 4 Using the Automatic Setting 4 5 Using the Predefined Settings 4 6 Customizing the Print Settings 4 8 Making the Media Type Setting 4 10...

Page 7: ...tions 6 2 Using the Automatic Setting 6 2 Using the Predefined Settings 6 5 Customizing the Print Settings 6 8 Making your settings 6 8 Saving your settings 6 9 Choosing your settings 6 10 Modifying visual effects 6 10 Controlling the printing quality 6 14 Making the Color and Halftoning settings 6 17 Changing the Paper Size 6 18 Defining a Custom Paper Size 6 19 Using EPSON Printer Utilities 6 21...

Page 8: ...forated margins 7 10 Storing EPSON Photo Paper 7 10 Chapter 8 Using Optional Interfaces Available Interfaces 8 2 Installing Optional Interfaces 8 3 Using the serial interface card C82305 C82306 8 5 Chapter 9 Maintenance and Transportation Replacing an Ink Cartridge 9 2 Printing with an empty color ink cartridge 9 8 Cleaning the Printer 9 9 Transporting the Printer 9 10 L Easter2 Ref Guide Rev b A5...

Page 9: ... United Kingdom and the Republic of Ireland users 10 35 For Australian users 10 38 For Hong Kong and Singapore users 10 40 For Philippines users 10 41 Appendix A Using the Printer with DOS Installing the Printer Software for DOS Programs A 2 Changing the Print Settings A 2 Using the default settings A 4 Changing the default settings A 7 Selecting fonts A 8 Cleaning the Print Heads A 10 Aligning th...

Page 10: ... Electrical C 9 Environmental C 9 Safety approvals C 10 Interface Specifications C 10 Parallel interface C 10 Serial interface C 11 Initialization C 12 Default settings C 13 Command List C 14 ESC P 2 control codes C 14 IBM X24E emulation control codes C 15 Character Tables C 16 International character sets C 20 Characters available with ESC command C 21 Glossary Index L Easter2 Ref Guide Rev b A5 ...

Page 11: ... outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Do not use a damaged or frayed power cord If you use an extension cord with the printer make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does n...

Page 12: ...Anschluß des Druckers an die Stromversorgung muß sichergestellt werden daß die Gebäudeinstallation mit einem 16 A Überstromschalter abgesichert ist A few precautions Even if you are familiar with other types of printers be sure to read through the following list of precautions before operating your ink jet printer Do not put your hand inside the printer or touch the cartridge during printing Under...

Page 13: ...pressed the Ppower light flashes briefly then goes out Do not unplug the printer or turn off the power to the outlet until the Ppower light is off Before transporting the printer make sure the print heads are capped in the far right position and the ink cartridges are in place ENERGY STAR Compliance As an ENERGY STAR Partner EPSON has determined that this product meets the ENERGY STAR guidelines f...

Page 14: ...d to this appliance are coloured in accordance with the following code Green and yellow Earth Blue Neutral Brown Live If you have to fit a plug As the colours of the mains lead of this appliance may not match coloured markings used to identify the terminals in a plug please proceed as follows The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E ...

Page 15: ...e and rating Warnings Cautions and Notes w Warnings must be followed carefully to avoid bodily injury c Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your printer R Easter2 Ref Guide Rev b A5 size Introduction 05 20 97 DR pass 0 Safety Instructions 5 ...

Page 16: ...L Easter2 Ref Guide Rev b A5 size Introduction 05 20 97 DR pass 0 6 Safety Instructions ...

Page 17: ...nter Parts and Control Panel Functions 1 2 System Requirements 1 4 When using your printer with a PC 1 4 When using your printer with a Macintosh 1 5 Options and Consumable Products 1 6 Options 1 6 Consumable products 1 8 1 R Easter2 Ref Guide Rev b A5 size Chapter 1 05 20 97 DR pass 0 Getting to Know Your Printer 1 1 ...

Page 18: ...support extension output tray output tray extension tab e4 ink cartridge clamps adjust lever control panel black print head cleaning button load eject button power button color print head cleaning button e5a L Easter2 Ref Guide Rev b A5 size Chapter 1 05 20 97 DR pass 0 1 2 Getting to Know Your Printer ...

Page 19: ... lights on the front of the printer indicate the printer status such as receiving data paper jam or ink is low The following table describes what the lights mean S B A P Printer Status F Receiving data replacing an ink cartridge charging ink or cleaning print heads N Paper out Load paper in the sheet feeder then press the Eload eject button to resume printing F O O Paper jam Turn off the printer a...

Page 20: ... Guide To install and use the printer software printer driver and utilities included on the CD ROM or floppy disk packed with your printer the following is required Minimum system Recommended system 80386 16 MHz processor Pentium processor 16MB RAM 32MB RAM 20MB hard disk space More than 50MB free disk space VGA monitor VGA or better monitor Your computer dealer can help you update your system if ...

Page 21: ... Series Macintosh PowerBook Series excluding PowerBook 100 Macintosh PowerBook Duo Series Macintosh Performa Series Power Macintosh Series Interface cables To use your printer with a Macintosh you need a standard Apple System Peripheral 8 cable 8 pin mini circular connector or equivalent Environment Minimum system Recommended system System 7 1 System 7 5 or later 3MB of available memory 8MB or mor...

Page 22: ... background printing is turned on In addition to these system and memory requirements you also need 6MB of free hard disk space to install your printer software To print you need extra hard disk space amounting to about double the size of the file you want to print Options and Consumable Products Options The following options are available for use with your printer Interface cards A number of opti...

Page 23: ...SON supplies several types of interface cables You can use any interface cable that meets the specifications listed below See your computer manual for any additional requirements Parallel Interface Cable shielded C83602 from D SUB 25 pin computer to Amphenol 57 printer Serial Interface Cable C83603 C83604 from D SUB 25 pin computer to D SUB 25 pin printer Serial Interface Cable C83605 C83606 from ...

Page 24: ...Photo Quality Ink Jet Card 5 8 in S041121 EPSON Photo Quality Ink Jet Card 8 10 in S041122 EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film Letter S041072 EPSON Photo Quality Glossy Film A6 S041107 EPSON Photo Quality Glossy Paper A4 S041126 EPSON Photo Quality Glossy Paper Letter S041124 EPSON Ink Jet Transparencies A4 S041063 EPSON Ink Jet Transparencies Letter S041064 ...

Page 25: ... Installing in Windows 95 2 14 Installing in Windows 95 using plug and play 2 16 Installing in Windows 3 1 2 20 Connecting the Printer to Your Macintosh 2 22 Using the built in serial interface 2 22 Using an optional EPSON interface card 2 23 Installing the Printer Software in Your Macintosh 2 24 Installing the printer software 2 24 Printer software components 2 26 Assigning a name to the printer ...

Page 26: ...ncluded is the right shape for your location Remove all protective materials packed with your printer before you set it up and turn on the power Follow the instructions inserted with the printer to remove these materials Save all packaging and protective materials in case you need to transport the printer later printer paper support color ink cartridge black ink cartridge power cord 1na L Easter2 ...

Page 27: ...guidelines listed below when placing your printer Place the printer on a flat stable surface The printer will not operate properly if it is tilted or at an angle Place the printer close enough to the computer for the interface cable to reach it easily Leave adequate room for easy operation and maintenance Leave enough room on the table at the front of the printer to lower the output tray e29 1 2 R...

Page 28: ...by wall switches or automatic timers Also avoid outlets on the same circuit as large motors or other appliances that can cause fluctuations in line voltage Keep the entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Use a grounded power outlet do not use an adapter plug Using a printer stand When using a ...

Page 29: ...o Also make sure that you have the correct power cable for your power source cCaution It is not possible to change the printer s voltage If the rated voltage and your outlet voltage do not match contact your dealer for assistance Do not plug in the power cord 3 If the power cord is not attached to the printer connect it to the AC inlet on the back of the printer 4 Plug the power cord into a proper...

Page 30: ...r eyes flush them immediately with water Install the ink cartridges as follows Note Only open an ink cartridge package just before you install the cartridge or the ink may dry up 1 Lower the output tray at the front of the printer then holding the tab on the cover open the printer cover 2 Turn on the printer by pressing the Ppower button e18 e6d L Easter2 Ref Guide Rev b A5 size Chapter 2 05 28 97...

Page 31: ...t flashes c Caution Do not move the print heads by hand Otherwise you may damage the printer 3 Lift up the black ink cartridge clamp which is marked with a Hsymbol 4 Open the black ink cartridge package that came with your printer Next remove only the yellow tape seal from the cartridge as shown below new01 e8 2 R Easter2 Ref Guide Rev b A5 size Chapter 2 05 28 97 DR pass 3 Getting Started 2 7 ...

Page 32: ...e cartridge may become unusable Do not remove the whole tape seal especially the white portion from the top of the cartridge Remove only the yellow portion Do not remove the tape seals from the bottom of the cartridges otherwise ink will leak 5 Lower the ink cartridge into the ink cartridge holder with the label face up and the arrow mark pointing to the rear black ink cartridge S020108 color ink ...

Page 33: ...is not installed the printer will not work 7 Press the Xcleaning button The printer moves the print heads to the color ink cartridge installation position The clamp that secures the color ink cartridge is marked with a Isymbol c Caution Do not move the print heads by hand Press the X cleaning button to move them to the color ink cartridge installation position Otherwise you may damage the printer ...

Page 34: ... installation 9 Press the Eload eject button then close the printer cover The printer moves the print heads and begins charging the ink delivery system Note Even if you do not press the Eload eject button the printer moves the print heads and begins the ink charging process about 60 seconds after you install the ink cartridges e8 2 e7 2a2 L Easter2 Ref Guide Rev b A5 size Chapter 2 05 28 97 DR pas...

Page 35: ...er light is flashing The number of pages a black ink cartridge can print varies according to the amount of text and graphics you print The life of a color ink cartridge depends on the amount and the number of colors used in your documents Note When ink runs out see Replacing an Ink Cartridge in Chapter 9 Now you are ready to connect the printer to your computer To connect the printer to your PC se...

Page 36: ...ector Then squeeze the wire clips together until they lock in place on both sides If your cable has a ground wire connect it to the ground connector below the interface connector 3 Plug the other end of the cable into the computer s parallel interface If there is a ground wire at the computer end of the cable connect it to the ground connector at the back of the computer Now see the next section f...

Page 37: ...r in top operating condition EPSON folder or program group The EPSON folder Windows 95 or program group Windows 3 1 contains the EPSON Stylus COLOR 800 Help Spool Manager 4 and EPSON ReadMe files Help gives you instant on screen access to detailed information and instructions on how to use your printer and printer software Spool Manager 4 provides you with extra control over the printing process a...

Page 38: ...CD double click the My Computer icon then double click the CD ROM drive icon or floppy disk drive icon if using the floppy disk version If the dialog box shown above still does not appear double click the Setup exe icon You may need to use the arrows to scroll through the folder to find it Note If you wish to make a floppy disk version of the printer software included on your CD ROM click the Driv...

Page 39: ...start the printer software installation Follow the on screen messages and when the installation is complete click OK again Your printer software is now installed For information on opening and using the software see Chapter 3 Printing With Windows 3102 2 R Easter2 Ref Guide Rev b A5 size Chapter 2 05 28 97 DR pass 3 Getting Started 2 15 ...

Page 40: ...tion 1 Make sure the printer is connected to the computer s parallel port 2 Turn off your printer and computer if necessary 3 Turn on the printer first then turn on the computer Your computer begins loading Windows 95 4 If you defined a password enter it at the prompt You see the New Hardware Found screen Note If you do not see the New Hardware Found screen or if you run into any kind of problem c...

Page 41: ...95 Click OK If your CD ROM drive uses a drive letter other than D substitute the appropriate letter If you use the floppy disk version insert it in a disk drive If the drive you are installing from is displayed on the screen click OK Otherwise change the drive letter in the Copy manufacturer s files from box and click OK 8 At the next screen you can type a unique name for the printer in the Printe...

Page 42: ...rk printer Follow these steps 1 Double click the My Computer icon 2 Double click the Printers folder 3 Right click the icon of your printer and click Properties Be sure to right click 4 Click the Details tab The following window appears port L Easter2 Ref Guide Rev b A5 size Chapter 2 05 28 97 DR pass 3 2 18 Getting Started ...

Page 43: ...to the printer Make sure Reconnect at logon is selected then click OK 6 After you have made your settings on the Details menu click Start point to Programs and Epson then click Spool Manager4 The Spool Manager window opens 7 Select your printer click the Queue menu then click Setup The Queue setup window opens 8 Make sure the Use Print Manager for this port option is on it is on if the check box c...

Page 44: ...n You see the Run dialog box In the Command Line box type D SETUP If the CD ROM drive you are using is not drive D substitute the correct letter If you are installing from floppy disks type A SETUP or B SETUP Note If you wish to make a floppy disk version of the printer software included on your CD ROM type EPSETUP instead of SETUP In the dialog box that appears click the Driver disk creation util...

Page 45: ...program creates the EPSON program group in Windows 6 When the installation is complete click OK to exit the installation program The installation program automatically selects this printer as the default printer for Windows applications The printer software that controls your printer is now installed For information on accessing and using the software see Chapter 3 Printing With Windows 3102 2 R E...

Page 46: ...ple System Peripheral 8 cable Read the following steps to connect the printer to your Macintosh 1 Make sure both your printer and Macintosh are switched off 2 Connect one end of the interface cable to the serial connector on the back of the printer 3 Connect the other end of the interface cable to either the modem port or printer port on the Macintosh The ports are marked with the following icons ...

Page 47: ...ng Connector Kits DIN 8 version Attach a connector box to the AppleTalk interface on the printer and to the printer port on the Macintosh Then attach the LocalTalk cable between the two connector boxes See the user s guide that comes with the connector kits for more details To use the Ethernet Interface Card C82331 see the user s guide that comes with the card for setup information For information...

Page 48: ...ntosh printer software disk Then perform the following procedure 1 Turn on your Macintosh and insert the EPSON printer software CD shipped with your printer into its CD ROM drive If you use the floppy disk version insert it in a disk drive The EPSON printer software disk opens automatically and depending on the country displays either a single installer icon or separate folders containing installe...

Page 49: ...w on disk space select Custom Install from the pop up menu and click EPSON Stylus Printer Driver Package plus any other components you need to install The first time you install your printer software you must select EPSON Stylus Printer Driver Package If you are going to use your printer on an AppleTalk network install Epson Namer as well Confirm the destination for installation then click Install...

Page 50: ...hat lets you use the printer on an AppleTalk network EPSON Monitor2 Monitors and manages background printing jobs You must turn on background printing in the Chooser to use this utility For more information see Using the EPSON Monitor2 Utility on page 6 25 ColorSync 2 0 and Profiles Matches the colors in your printout with the colors displayed on your screen automatically Use this when printing sc...

Page 51: ...open this utility from the Utility dialog box in the printer software For more information see Using EPSON Printer Utilities in Chapter 6 Print Head Alignment Adjusts the print heads so that vertical and horizontal lines are aligned You can open this utility from the Utility dialog box in the printer software For more information see Using EPSON Printer Utilities in Chapter 6 Power Macintosh Exten...

Page 52: ...s window 3 If there are multiple AppleTalk zones at your site select the zone where the printer is located 4 Under New Name enter a name for your printer You should assign a name that clearly distinguishes your printer from others on the network 5 Click Rename and then click Done to quit the EPSON Namer Using the Chooser to select your printer After you install the printer software you need to ope...

Page 53: ...ting your printer from the Chooser To open the Serial Switch dialog box choose Control Panel from the Apple menu then choose Serial Switch Using the serial interface connection 1 Make sure the printer is connected to your Macintosh and turned on 2 Choose Chooser from the Apple menu Then click the EPSON Stylus EX icon and the port your printer is connected to Note If you don t see the EPSON Stylus ...

Page 54: ... on page 2 30 for details 4 Click the Background Printing radio buttons to turn background printing on or off When background printing is on you can use your Macintosh while it is preparing a document for printing You must turn on background printing to use the EPSON Monitor2 utility to manage print jobs For more information see Using the EPSON Monitor2 Utility in Chapter 6 5 Close the Chooser You...

Page 55: ...lect the AppleTalk zone you want to use A list of all the printers connected to the selected zone appears on the right Note If you don t see the EPSON Stylus AT icon use the arrows on the right to scroll through the available icons picture1 2 R Easter2 Ref Guide Rev b A5 size Chapter 2 05 28 97 DR pass 3 Getting Started 2 31 ...

Page 56: ...connected then click RETRY 5 Click the Background Printing radio button to turn background printing on or off When background printing is on you can use your Macintosh while it is preparing a document for printing You must turn on background printing to use the EPSON Monitor2 utility to manage print jobs For more information see Using the EPSON Monitor2 Utility in Chapter 6 6 Close the Chooser pic...

Page 57: ...t with Windows Proof Sign off Ishizaka _______ Nomoto _______ Keith _______ Grady _______ Loading Paper 3 2 Printing 3 5 Windows 3 R Easter2 Ref Guide Rev b A5 size Chapter 3 05 20 97 DR pass 0 Starting to Print with Windows 3 1 ...

Page 58: ...s index cards and adhesive sheets For details on using such media see Chapter 7 Printing on Special Paper Note To print on transparencies you need to reposition the paper support as described in Chapter 7 1 Lower the output tray at the front of the printer and slide out the extension e9 L Easter2 Ref Guide Rev b A5 size Chapter 3 05 20 97 DR pass 0 3 2 Starting to Print with Windows ...

Page 59: ... load long paper for example legal size paper pull up the paper support extension 3 Fan a stack of paper then tap it on a flat surface to even the edges e4a e4 1 Windows 3 R Easter2 Ref Guide Rev b A5 size Chapter 3 05 20 97 DR pass 0 Starting to Print with Windows 3 3 ...

Page 60: ... short edge first Load envelopes flap edge first with the flap side down Load preprinted forms or letterhead top edge first 5 Slide the left edge guide against the left edge of the paper Make sure the paper stack fits under both the edge guide tab and arrow mark as shown below e14a e12 L Easter2 Ref Guide Rev b A5 size Chapter 3 05 20 97 DR pass 0 3 4 Starting to Print with Windows ...

Page 61: ...nter driver some do not so you must verify the settings to get the results you expect 1 From your application open the document you want to print 2 Click Print on the File menu The Print dialog box or a similar dialog box appears 3 Make sure your printer is selected and then click Printer Setup Properties or Options You may need to click a combination of these buttons The printer software window a...

Page 62: ...he printer If you don t see your media in the list use the arrow on the right to scroll through the list See Making the Media Type Setting on page 4 10 for more information 6 Select Color as the Ink setting if your document includes color Select Black if you are printing black text a draft or if you want colors to print as varying shades of gray 7 Click the Paper tab The Paper menu appears paper L...

Page 63: ...short edge first Load envelopes flap edge first with the flap side down 10 Click OK at the bottom of the window You return to the Print dialog box or a similar dialog box 11 Click Close OK or Print to print You may need to click a combination of these buttons While your document is printing the EPSON Despooler dialog box will appear showing the printing progress and the status of your printer If y...

Page 64: ...L Easter2 Ref Guide Rev b A5 size Chapter 3 05 20 97 DR pass 0 3 8 Starting to Print with Windows ...

Page 65: ...s 4 6 Customizing the Print Settings 4 8 Making the Media Type Setting 4 10 Using EPSON Printer Utilities 4 12 EPSON Status Monitor 4 13 Nozzle Check 4 14 Head Cleaning 4 14 Print Head Alignment 4 14 Checking Printer Status 4 15 Understanding the EPSON Spool Manager 4 15 Understanding the Despooler 4 16 Getting Information Through Online Help 4 17 From Windows applications 4 17 From Windows 95 4 1...

Page 66: ...re provided to help you check the condition of the printer and perform maintenance procedures See pages 5 20 through 5 23 for information on the Status Monitor Nozzle Check Head Cleaning and Print Head Alignment utilities For instructions on using the Status Monitor see page 5 21 and for instructions on using any of the other utilities see Chapter 8 Troubleshooting Accessing the Printer Software A...

Page 67: ...the printer driver settings The Utility menu contains the printer utilities Click the tabs at the top of the menus to open them For information on the printer driver settings see online help and pages 4 5 to 4 11 in this chapter See page 4 12 for information on the printer utilities From Windows 95 Follow these steps to access the printer software from My Computer If you are using Windows 3 1 see ...

Page 68: ...1 Open the Main program group and double click the Control Panel icon 2 Double click the Printers icon 3 Choose your printer from the Installed Printers list 4 Choose Setup You see the Main menu of the printer software window The Main and Paper menus contain the printer driver settings The Utility menu contains the printer utilities Click the tabs at the top of the menus to open them For informati...

Page 69: ...s on the Paper menu but if your application does not you should also check the items on the Paper menu Note If you choose Plain Paper Photo Quality Ink Jet Paper Photo Quality Glossy Paper or Photo Quality Glossy Film as the Media Type setting while Automatic is selected a slide bar appears in the Mode box that lets you choose Quality or Speed Select Quality when print quality is more important th...

Page 70: ...propriate setting from the list according to the type of document or image you will print When you choose a predefined setting other settings such as Print Quality Halftoning and Color are set automatically Changes are shown in the Current Settings display at the bottom of the Main menu Before printing be sure to verify the Media Type and Ink settings as they may be affected by the predefined sett...

Page 71: ...oEnhance selected may take longer depending on your computer system and the amount of data contained in your image Text Good for printing text only documents Economy Good for printing drafts of text ICM ICM means Image Color Matching This feature automatically adjusts printout colors to match colors on your screen Note ICM is only available for Windows 95 Selecting PhotoEnhance or ICM automaticall...

Page 72: ...nding on the Print Quality Media Type and Ink settings you make To save time and effort always customize your settings in this order Print Quality Media Type Ink and then make other settings See the next section for details about making the Media Type setting After making your settings click OK Your settings will be applied and you will return to the Main menu To return to the Main menu without ap...

Page 73: ...enu select the setting in the Custom Settings dialog box and then click Delete You can not delete the predefined settings If you change the Media Type or Ink setting when one of your customized settings is selected in the Advanced settings list on the Main menu the setting selected in the list changes to Custom Settings The customized setting that was previously selected is not affected by this ch...

Page 74: ...e predefined setting in the Advanced settings list on the Main menu Plain Paper Plain paper Envelopes 360 dpi Ink Jet Paper EPSON 360 dpi Ink Jet Paper A4 S041059 S041025 EPSON 360 dpi Ink Jet Paper Letter S041060 Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper A4 S041061 S041026 EPSON Photo Quality Ink Jet Paper Letter S041062 EPSON Photo Quality Ink Jet Paper Legal S041067 EPSON Ph...

Page 75: ...ty Glossy Paper Letter S041124 EPSON Photo Paper 4 6 in S041134 Photo Quality Glossy Film EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film Letter S041072 EPSON Photo Quality Glossy Film A6 S041107 Note The availability of special media varies by country Windows 4 R Easter2 Ref Guide Rev b A5 size Chapter 4 05 29 97 DR pass 0 Using the Printer Software for Windows 4 11 ...

Page 76: ...ware window then click the button for the utility you want to use The utilities are explained briefly below For more details see online help Note The letter in parentheses after the utility name indicates the shortcut key for that utility Press Alt and the letter on the keyboard to open that utility utility L Easter2 Ref Guide Rev b A5 size Chapter 4 05 29 97 DR pass 0 4 12 Using the Printer Softw...

Page 77: ...rectly to the host computer You cannot use this utility when printing over a network When you send a print job to the printer the Status Monitor will appear in the Despooler dialog box For information on the Despooler dialog box see Understanding the EPSON Spool Manager on page 4 15 The Status Monitor provides information about the printer status as shown by the icons below Checking the printer st...

Page 78: ...e Nozzle Check utility to check whether the print heads need to be cleaned again You can access the Nozzle Check utility directly from the Head Cleaning utility See Chapter 10 Troubleshooting for more information Print Head Alignment This utility aligns the print heads Use this utility when you notice a misalignment of vertical or horizontal lines See Chapter 10 Troubleshooting for more informatio...

Page 79: ...ine with printers on a network this may be called a print queue in the order received When a print job reaches the top of the line the EPSON Despooler sends the job to the printer The Spool Manager starts automatically when you print from your application To access the Spool Manager from Windows 95 click the EPSON Spool Manager icon after it appears on the taskbar To access the Spool Manager from ...

Page 80: ...alog box using the stop pause and reprint buttons as explained below Stop Cancels printing Pause Pauses printing until you press it again Reprint Restarts printing from the current page reprints the whole document or holds the document for printing later The Status Monitor at the bottom of the Despooler dialog box only appears if you are using Windows 95 See page 4 13 for more details desp L Easte...

Page 81: ...ick the Help button at the bottom of the Main Paper or Utility menu for help related to the items on that menu If you are running Windows 95 or Windows NT 4 0 you can get specific help related to any item on a menu by right clicking the item then clicking the What s This prompt From Windows 95 To access online help from Start click the Start button point to Programs and Epson and then click EPSON ...

Page 82: ...L Easter2 Ref Guide Rev b A5 size Chapter 4 05 29 97 DR pass 0 4 18 Using the Printer Software for Windows ...

Page 83: ...ith Macintosh Proof Sign off Ishizaka _______ Nomoto _______ Keith _______ Grady _______ Loading Paper 5 2 Printing 5 5 Macintosh 5 R Easter2 Ref Guide Rev b A5 size Chapter 5 05 20 97 DR pass 0 Starting to Print with Macintosh 5 1 ...

Page 84: ... index cards and adhesive sheets For details on using such media see Chapter 7 Printing on Special Paper Note To print on transparencies you need to reposition the paper support as described in Chapter 7 1 Lower the output tray at the front of the printer and slide out the extension e9 L Easter2 Ref Guide Rev b A5 size Chapter 5 05 20 97 DR pass 0 5 2 Starting to Print with Macintosh ...

Page 85: ...oad long paper for example legal size paper pull up the paper support extension 3 Fan a stack of paper then tap it on a flat surface to even the edges e4a e4 1 Macintosh 5 R Easter2 Ref Guide Rev b A5 size Chapter 5 05 20 97 DR pass 0 Starting to Print with Macintosh 5 3 ...

Page 86: ...short edge first Load envelopes flap edge first with the flap side down Load preprinted forms or letterhead top edge first 5 Slide the left edge guide against the left edge of the paper Make sure the paper stack fits under both the edge guide tab and arrow mark as shown below e14a e12 L Easter2 Ref Guide Rev b A5 size Chapter 5 05 20 97 DR pass 0 5 4 Starting to Print with Macintosh ...

Page 87: ...fy the settings to get the results you expect 1 From your application open the document you want to print 2 Choose Page Setup from the File menu This brings up the dialog box shown below 3 Select the paper size you loaded in the printer from the Paper Size list 4 Check the Orientation option for Portrait or Landscape orientation Note Always load paper into the sheet feeder short edge first Load en...

Page 88: ...tomatic is selected the printer software determines the best settings according to the Media Type and Ink settings you make 8 Select the type of paper you loaded in the printer from the Media Type list 9 Select Color as the Ink option if your document includes color Select Black if you are printing black text a draft or if you want colors to print as varying shades of gray 10 Click Print to start ...

Page 89: ...ings 6 9 Choosing your settings 6 10 Modifying visual effects 6 10 Controlling the printing quality 6 14 Making the Color and Halftoning settings 6 17 Changing the Paper Size 6 18 Defining a Custom Paper Size 6 19 Using EPSON Printer Utilities 6 21 EPSON StatusMonitor 6 22 Nozzle Check 6 23 Head Cleaning 6 24 Print Head Alignment 6 24 Using the EPSON Monitor2 Utility 6 25 Macintosh 6 R Easter2 Ref...

Page 90: ...n of the printer and perform maintenance procedures See pages 5 20 through 5 23 for information on the Status Monitor Nozzle Check Head Cleaning and Print Head Alignment utilities For instructions on using the Status Monitor see page 5 21 and for instructions on using any of the other utilities see Chapter 8 Troubleshooting Using the Automatic Setting When Automatic is selected as the Mode setting...

Page 91: ...rs in the Mode box that lets you choose Quality or Speed Select Quality when print quality is more important than speed Before printing be sure to verify the Media Type and Ink settings as described below because they also have an effect on the other settings You may also need to check the Page Setup dialog box for other basic settings such as paper size See page 6 18 for information on the Page S...

Page 92: ...nk Jet Paper Letter S041062 EPSON Photo Quality Ink Jet Paper Legal S041067 EPSON Photo Quality Ink Jet Card A6 S041054 EPSON Photo Quality Ink Jet Card 5 8 in S041121 EPSON Photo Quality Ink Jet Card 8 10 in S041122 EPSON Photo Quality Self Adhesive Sheet A4 S041106 Ink Jet Transparencies EPSON Ink Jet Transparencies A4 S041063 EPSON Ink Jet Transparencies Letter S041064 Photo Quality Glossy Pape...

Page 93: ...cated between the More Settings and Save Settings buttons in the Print dialog box This list is enabled when you click the Advanced button To select a predefined setting click the Advanced button then click in the list and select a setting according to the type of document or image you want to print When you choose a predefined setting other settings such as Print Quality Halftoning and Color are s...

Page 94: ...he settings list to Custom Settings so always make your Ink setting before you select this option PhotoEnhance This setting is best for printing images captured using a video digital camera or scanner EPSON PhotoEnhance feature produces sharper images and more vivid colors by automatically adjusting the contrast saturation and brightness of the original image data Note Selecting PhotoEnhance autom...

Page 95: ... your screen Note Selecting ColorSync automatically sets the Ink option to Color Changing the Ink setting after ColorSync is selected returns the settings list to Custom Settings Text This setting is best for printing text only documents It provides you with faster printing than the Text Graph setting with only a slight decrease in printing quality Note Changing the Ink setting after Text is selec...

Page 96: ...s dialog box appears The settings in the More Settings dialog box are explained in detail later in this chapter Note The Print Quality Media Type and Ink settings affect the availability of other options so always make your settings in this order Print Quality Media Type Ink then other settings 3 After making your settings click OK Your settings will be applied and you will return to the Print dia...

Page 97: ...an save up to 10 groups of settings You can select your saved group of settings from the settings list in the Print dialog box Note You can not use a predefined settings name for your custom settings To delete a custom setting select the setting in the Custom Settings dialog box and click Delete You can not delete the predefined settings image3 Macintosh 6 R Easter2 Ref Guide Rev b A5 size Chapter...

Page 98: ...odifying visual effects If you prefer to modify a document s color or grayscale value various colors printed in shades of gray you can adjust these settings and more with the Color settings in the More Settings dialog box You may need to experiment with different settings to get the output you want Note When Color is selected as the Ink setting all Color settings are available When Black is select...

Page 99: ...phs Vivid Intensifies the colors and lightens the midtones and highlights of an image Use this setting for presentation graphics such as charts and graphs No Color Adjustment The printer driver does not enhance the color Choose this option only when making a ColorSync profile for this printer When printing normally choose one of the other modes Macintosh 6 R Easter2 Ref Guide Rev b A5 size Chapter...

Page 100: ...er than those produced with higher saturation Cyan Magenta Yellow Adjusts the amount of each of the three primary colors PhotoEnhance Select this option when printing images taken with a video camera digital camera or scanner EPSON PhotoEnhance automatically adjusts the contrast saturation and brightness of the original image data to produce sharper more vivid color printouts PhotoEnhance does not...

Page 101: ...ile access the ColorSync System Profile utility through the Control Panel and click the Set Profile button Select your monitor from the list of monitors that appears and then click Select Close the dialog box Note ColorSync is available only when Color ink is selected Profile Matches the colors in your output with the colors displayed on your monitor This software provides one profile EPSON Standa...

Page 102: ...ny logo Colorimetric attempts to reproduce colors the way the eye distinguishes them Keep in mind that Colorimetric or any other color matching method may not always reproduce colors perfectly due to differences in the way scanners printers and other devices process color data See Appendix B Tips for Color Printing for more information Controlling the printing quality Use the controls in the More ...

Page 103: ...media See page 6 4 for a complete list of EPSON special media Normal 360 dpi Select this setting for most types of documents Use this setting for plain paper EPSON Ink Jet Transparencies or EPSON 360 dpi Ink Jet Paper See page 6 4 for a complete list of EPSON special media Economy Select this option for printing rough drafts of text This setting speeds printing and saves ink by printing fewer dots...

Page 104: ...eave is switched off automatically when Economy is selected as the predefined setting in the Print dialog box or as the Print Quality setting in the More Settings dialog box High Speed This setting activates bidirectional printing which reduces the time it takes to print an image Keep in mind that High Speed should be switched off for highest quality printing Note If vertical lines printed when Hi...

Page 105: ...r quality and the halftone pattern Ink Select Color if your printout includes color Select Black if you are printing black text only a draft or if you want colors to print as varying shades of gray Halftoning This setting lets you select one of four options No Halftoning Error Diffusion Coarse Dithering or Fine Dithering Select No Halftoning when printing text only Although this setting provides f...

Page 106: ...ze choose Page Setup from the File menu of your application The following dialog box appears Paper size You can use any of the following predefined paper sizes A4 Envelope 10 B5 Envelope C6 A5 Envelope DL Letter A6 Index card Executive Index card 5 8 in Legal Index card 8 10 in Half Letter EPSON Photo Paper 4 6 in Note Always load paper into the sheet feeder short edge first Load envelopes flap ed...

Page 107: ... paper Select Centered to position your printout at equal distances from the edges Defining a Custom Paper Size If your paper size is not included in the paper size list in the Page Setup dialog box follow the steps below to define a custom paper size 1 In the Page Setup dialog box click Customize The following dialog box appears imate10 Macintosh 6 R Easter2 Ref Guide Rev b A5 size Chapter 6 97 0...

Page 108: ... Click OK You return to the Page Setup dialog box You can define up to eight paper sizes The paper size names you create will appear in the Paper Size menu in the Page Setup dialog box To delete a custom paper size click Customize in the Page Setup dialog box select its name from the list in the Custom Paper dialog box and click Delete image9 L Easter2 Ref Guide Rev b A5 size Chapter 6 97 05 20 DR...

Page 109: ...tus and do some printer maintenance from your screen You can start them from the Utility dialog box Click Utility in the Print dialog box to view the following dialog box image8 Macintosh 6 R Easter2 Ref Guide Rev b A5 size Chapter 6 97 05 20 DR pass 0 Using the Printer Software for Macintosh 6 21 ...

Page 110: ... To use the StatusMonitor follow these steps Click the EPSON StatusMonitor button in the Utility dialog box The following dialog box appears The StatusMonitor checks the amount of ink remaining once when you click the StatusMonitor button on the Utility dialog box To update the ink level information click the Update button ill L Easter2 Ref Guide Rev b A5 size Chapter 6 97 05 20 DR pass 0 6 22 Usi...

Page 111: ...d and click OK Nozzle Check Checks whether or not the print head nozzles need to be cleaned If the print heads need cleaning you can directly enter the Head Cleaning utility from this utility After you clean the print heads you can return to the Nozzle Check utility directly from the Head Cleaning utility For detailed information on print head cleaning see Chapter 10 Troubleshooting ill Macintosh ...

Page 112: ... head only if print quality declines For detailed information on print head cleaning see Chapter 10 Troubleshooting Print Head Alignment Aligns the print heads so that images print clearly If you find that your printed image is fuzzy or the vertical or horizontal lines in your printout are not properly aligned you may need to use this utility The Print Head Alignment utility includes both black an...

Page 113: ...ng printed Before using EPSON Monitor2 you must first turn on Background Printing in the Chooser After starting a printing operation select Epson Monitor2 from the Application menu at the right end of the menu bar This opens a dialog box similar to the following To cancel a print job click the name of the job and then click Cancel Printing em 24 Macintosh 6 R Easter2 Ref Guide Rev b A5 size Chapte...

Page 114: ...L Easter2 Ref Guide Rev b A5 size Chapter 6 97 05 20 DR pass 0 6 26 Using the Printer Software for Macintosh ...

Page 115: ...l Paper and Other Media 7 2 About special media cleaning sheets 7 5 Loading Envelopes 7 6 Loading Transparencies 7 7 Using EPSON Photo Paper S041134 7 8 Loading 7 8 Removing the perforated margins 7 10 Storing EPSON Photo Paper 7 10 7 R Easter2 Ref Guide Rev b A5 size Chapter 7 05 20 97 DR pass 0 Printing on Special Paper 7 1 ...

Page 116: ... with your special media first and keep the following in mind Make sure the printable surface of the paper is face up when loading media into the sheet feeder See the instruction sheets packed with the media to determine which side is the printable surface Some media features cut corners to help identify the correct loading direction as shown below Make sure the paper stack fits under the edge gui...

Page 117: ...ts you should load glossy film one sheet at a time Before loading glossy film always put a support sheet or a sheet of plain paper under it If you wish to load multiple sheets of glossy film load only up to 30 sheets and set the minimum top margin of the page to 30 mm Be sure to remove each printout from the output tray immediately after printing Before stacking or storing your printout allow enou...

Page 118: ...ughly and cover the printed side of every sheet with an enclosed protective sheet EPSON Photo Quality Self Adhesive Sheet You can load one sheet at a time Envelopes You can load up to 10 envelopes If a support sheet is packed with the paper load it underneath the paper but do not print on it If you are printing from DOS keep in mind the following When loading transparencies set the print direction...

Page 119: ...ition before printing on media of normal thickness Leaving the lever in the position may cause gaps in the printed image About special media cleaning sheets Cleaning sheets packaged with EPSON special media should not be used with this printer The cleaning function performed by these sheets is not necessary with this printer and the sheets could jam in the printer e23 7 R Easter2 Ref Guide Rev b A...

Page 120: ...r For more details on making printer driver settings see online help for Windows or Chapter 6 for Macintosh If ink smears on your documents set the adjust lever to the position To change the setting open the printer cover and reposition the lever See the illustration on page 7 6 Note Return the adjust lever to the 0 position which is the normal position after you finish printing on envelopes Leavi...

Page 121: ...of transparencies You can load up to 10 transparencies Make sure the printable surface of the paper is face up when loading transparencies into the sheet feeder See the illustration on page 7 4 Select Ink Jet Transparencies as the Media Type setting in the printer driver For more details on making printer driver settings see online help for Windows or Chapter 6 for Macintosh new e29 7 R Easter2 Re...

Page 122: ...up with the perforated margins positioned as shown below Use flat undamaged paper If the paper or the support sheet is curled flatten it before loading to avoid paper feeding problems Always place the included support sheet under the stack of Photo Paper but do not print on it You can load up to 20 sheets of Photo Paper into the sheet feeder loading position c 24a L Easter2 Ref Guide Rev b A5 size...

Page 123: ...ith black ink on the non coated side EPSON logo side of Photo Paper To print on this side select 360 dpi Ink Jet Paper as the Media Type setting and then select EPSON Photo Paper 4X6 in as the Paper Size setting Cut or tear the paper at the perforation only after printing Do not cut tear or fold the paper before printing trim size 17 mm 0 67 in printed image size 6 mm 0 24 in 3 mm 0 12 in 6 mm 3 m...

Page 124: ...ns off You may also remove the margins by cutting along the perforations Storing EPSON Photo Paper Return unused paper to the original package as soon as you finish printing and avoid storing it in places exposed to high temperature humidity or direct sunlight c 24c L Easter2 Ref Guide Rev b A5 size Chapter 7 05 20 97 DR pass 0 7 10 Printing on Special Paper ...

Page 125: ...a _______ Nomoto _______ Keith _______ Courtier _______ Available Interfaces 8 2 Installing Optional Interfaces 8 3 Using the serial interface card C82305 C82306 8 5 8 R Easter2 Ref Guide Rev b A5 size Chapter 8 05 20 97 DR pass 0 Using Optional Interfaces 8 1 ...

Page 126: ... Parallel Interface Card C82345 The asterisk is a substitute for the last digit which varies by country If you are not sure whether you need an optional interface or if you want to know more about interfaces contact your dealer If you are planning to install the LocalTalk interface card in your printer you will need two LocalTalk Locking Connector Kits DIN 8 version Attach one connector box to the...

Page 127: ...o that its back faces you and disconnect any existing interface cables 4 Use a cross head screwdriver to remove the two screws securing the shield plate to the optional interface slot then lift off the plate Be sure to keep both screws you may need to use them again when you reinstall the shield plate 5 Be sure to set any switches and jumpers on the card See the interface card s manual for details...

Page 128: ...it to one of the screws securing the parallel interface Also if you are using more than one computer reconnect the other interface cable 9 Make sure the printer is turned off Then plug in the power cord Before you use the optional interface you may need to change the setting for the interface option such as I F interface mode in the default setting mode If you need to change any settings see Chang...

Page 129: ...e selection table in the C82305 C82306 interface card manual Handshake timing When the vacant area for data in the input buffer drops to 256 bytes the printer outputs an X OFF code or sets the DTR flag to 1 MARK to indicate that it cannot receive data When the vacant area for data in the buffer increases to 512 bytes the printer outputs an X ON code or sets the DTR flag to 0 SPACE to indicate that...

Page 130: ...L Easter2 Ref Guide Rev b A5 size Chapter 8 05 20 97 DR pass 0 8 6 Using Optional Interfaces ...

Page 131: ... _______ Keith _______ Grady _______ Replacing an Ink Cartridge 9 2 Printing with an empty color ink cartridge 9 8 Cleaning the Printer 9 9 Transporting the Printer 9 10 9 Maintenance R Easter2 Ref Guide Rev b A5 size Chapter 9 05 20 96 DR pass 0 Maintenance and Transportation 9 1 ...

Page 132: ...ing obtain a replacement black ink cartridge S020108 on replace the empty black ink cartridge When the Aink out light is flashing obtain a replacement color ink cartridge S020089 on replace the empty color ink cartridge Note When the color ink cartridge is empty the printer can continue to work using only black ink To print with black ink only see Printing with an empty color ink cartridge on page...

Page 133: ...nt of the printer is lowered then open the printer cover You see the Y and X cleaning buttons 3 Hold down the Y or Xcleaning button depending or which ink you need to replace for three seconds The print heads move left to the black or color ink cartridge replacement position as shown below and the Ppower light flashes c Caution Do not move the print heads by hand Always press the Y cleaning button...

Page 134: ...position Note The printer automatically moves the print heads back to their home far right position after 60 seconds if you have not started the replacement procedure new03 new04 L Easter2 Ref Guide Rev b A5 size Chapter 9 05 20 96 DR pass 0 9 4 Maintenance and Transportation ...

Page 135: ...talled even if ink remains 5 Lift the cartridge out of the printer and dispose of it properly Do not take the used cartridge apart or try to refill it w Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water e8 e24 2b 9 Maintenance R Easter2 Ref Guide Rev b A5 size Chapter 9 05 20 96 DR pass 0 Maintenance and Transpor...

Page 136: ...age it Do not remove the whole tape seal especially the white portion from the top of the cartridge Remove only the yellow portion Do not remove the tape seal from the bottom of the cartridge otherwise ink will leak 7 Lower the ink cartridge into the cartridge holder with the label on the cartridge face up and the arrow on the cartridge pointing to the rear of the printer black ink cartridge S0201...

Page 137: ...while the printer performs the ink charging operation Never turn off the printer while the Ppower light is flashing Doing so can result in incomplete charging of ink When the ink charging process is finished the printer resumes printing any data remaining in its memory or returns the print heads to their home position Then the P power light stops flashing Even if you do not press the Eload eject b...

Page 138: ...ge must be installed Before sending data to the printer choose Black as the Ink setting in the printer driver For details on the printer driver settings see online help for Windows or Chapter 6 for Macintosh To switch back to color printing you must install a new color ink cartridge as described in this chapter and then turn the printer off and back on again If the black ink runs out you cannot co...

Page 139: ...om getting inside 5 If the inside of the printer accidentally gets soiled with ink wipe it off with a damp cloth w Warning Be careful not to touch the gears inside the printer c Caution Never use alcohol or thinners to clean the printer these chemicals can damage the components as well as the case Be careful not to get water on the printer mechanism or electronic components Do not use a hard or ab...

Page 140: ...inter cover c Caution Leave the ink cartridges installed when you transport the printer Removing the cartridges during transport can damage the printer 2 Unplug the power cord from the electrical outlet then disconnect the interface cable from the printer 3 Remove the paper from the sheet feeder and remove the paper support 4 Push in the output extension tray and then raise the output tray 5 Attac...

Page 141: ... 10 9 Paper handling 10 16 Printing quality 10 19 Increasing the Print Speed 10 27 Cleaning the Print Heads 10 29 Aligning the Print Heads 10 32 Ink Cartridge Problems 10 33 Contacting Customer Support 10 35 For United Kingdom and the Republic of Ireland users 10 35 For Australian users 10 38 For Hong Kong and Singapore users 10 40 For Philippines users 10 41 10 Troubleshooting R Easter2 Ref Guide...

Page 142: ... want to use the printer s hex dump mode to pinpoint communication problems In Problems and Solutions later in this chapter you can find causes and solutions to specific printer problems Use the information presented in this chapter to pinpoint the source of your problem then apply the recommended solutions until the problem is solved Error indicators You can identify many common printer problems ...

Page 143: ...r cover and remove the pieces of paper Ink Low black ink cartridge f B The black ink cartridge is nearly empty Obtain a replacement black ink cartridge S020108 See page xx for details Ink Out black ink cartridge n B The black ink cartridge is empty Replace the black ink cartridge with a new one S020108 See page xx for details Ink Low color ink cartridge f I The color ink cartridge is nearly empty ...

Page 144: ...the printer After a few seconds turn it on and try printing again If the error is not cleared contact your dealer Unknown Printer Error f P f S f H f I An unknown printer error has occurred Turn off the printer and contact your dealer n on o off f flashing Status Monitor If you are printing with Windows 95 or a Macintosh you can use the Status Monitor to check the printer s current status For more...

Page 145: ...ossible causes and solutions to the problem To perform a self test follow these steps 1 Make sure both the printer and computer are turned off 2 Unlock the wire clips on both sides of the interface connector and remove the ground connector if necessary Then disconnect the cable from the printer s interface connector 3 Make sure that paper is loaded in the sheet feeder c Caution Use paper at least ...

Page 146: ...ttern and samples of the factory default fonts and colors continuously until you end the test The above sample is in black and white but the actual test prints in color 5 To end the self test turn off the printer The printer ejects any paper from the paper path e15 L Easter2 Ref Guide Rev b A5 size Chapter 10 05 28 97 DR pass 0 10 6 Troubleshooting ...

Page 147: ...size paper loaded short edge first Otherwise the print heads will spray ink directly onto the platen which could mar future printouts 2 Open the printer cover 3 Hold down the Eload eject button and the Xcleaning button and turn on the printer The printer prints Hex Dump Mode at the top of a page and stops 4 Send data from the computer The printer prints the exact code it receives from the computer...

Page 148: ...try them in the order that they are written until the problem is solved Power supply The lights come on briefly but then go off and stay off Cause What to do The printer s voltage rating may not match the voltage of your electrical outlet Check the printer and the outlet voltage ratings If the voltages do not match unplug the printer immediately and contact your dealer wWarning Do not reconnect th...

Page 149: ...another electric device into the outlet to determine whether the outlet is working If it is not use a different outlet Operation The Ppower light is on but nothing prints Cause What to do The interface cable is not plugged in securely Confirm that the cable is fastened to the printer and the computer securely If the cable is connected correctly run a self test as described on page 10 4 Your interf...

Page 150: ...olutions The printer sounds like it is printing but nothing prints Cause What to do The print head nozzles are clogged Clean the print heads See Cleaning the Print Heads later in this chapter If this does not work after four or five trials see below One or both of the ink cartridges have been used longer than six months or beyond the date on the packaging Try cleaning the print heads If that does ...

Page 151: ...icon in the EPSON program group Windows 3 1 and select Setup from the Queue menu Your computer system s memory is too small to handle the volume of data in your document Try reducing the image resolution of your document in your image editing software Install more memory in your computer if you can Select lower resolution or less colors for your display setting as described below For Windows 95 ch...

Page 152: ...elect Monitors Select a lower resolution For detailed information on making this setting see your Macintosh user s guide The Sorry EPSON Stylus COLOR cannot be used error appears Macintosh only Cause What to do The printer driver has been corrupted Remove and reinstall the driver From the printer software floppy disk or CD ROM click Installer click Continue and select Custom Remove from the pop up...

Page 153: ...then turn the printer off and back on Be aware that any data sent to the printer will be lost See Printing with an empty color ink cartridge on page 9 8 Printing starts too high or too low on the page Cause What to do Margins are set incorrectly in your application Check that the margins are set correctly in your program See the printable area specifications on page C 6 of Appendix C The size of t...

Page 154: ...page is wrong or missing Cause What to do An unknown problem has occurred Disconnect the interface cable from the computer then try the self test described earlier in this chapter The printer settings within your application are incorrect Adjust the printer settings within your application and print again The interface cable is not plugged in securely Check that the cable is securely connected to ...

Page 155: ...w Hardware Found screen appears even though the printer software has already been installed Cause What to do This error may occur when using Windows 95 Click the Do not install a driver Windows will not prompt you again button then click OK The print heads moved to the ink cartridge replacement position unexpectedly Cause What to do The Y or Xcleaning button was pressed while the Bor A light was f...

Page 156: ...er and gently pull out all of the jammed paper If it tears and pieces remain inside the printer open the printer cover then remove any remaining pieces of paper The paper stack does not fit under the edge guide tab inside the left edge guide Reload the paper so that it fits under the edge guide tab See Loading Paper in Chapter 3 or Chapter 5 The paper is curled or folded Use flat undamaged paper T...

Page 157: ...apter 3 or Chapter 5 The paper is too thin Make sure the paper meets the paper requirements for this printer See Paper in Appendix C Ejected paper is wrinkled Cause What to do The paper is damp Do not store your paper in a damp or humid environment Store paper in its original packaging Paper does not fully eject Cause What to do The paper is too long Press the Eload eject button to eject the paper...

Page 158: ...heets are loaded in the sheet feeder Check the paper package and Chapter 7 Printing on Special Paper for the amount of paper you can load in the sheet feeder The printable side of the paper is not correctly loaded Try turning the stack of paper over in the sheet feeder Most packages of paper indicate the printable side with an arrow on the end of the package Make sure the printable side is loaded ...

Page 159: ... The Economy mode is set to On in the default setting mode Turn Economy mode off in the default setting mode To enter the default setting mode see Changing the Print Settings in Appendix A The printed image is blurred Cause What to do Your paper is damp Do not store your paper in a damp or humid environment Store the paper in its original packaging The printer driver settings may not be correct Se...

Page 160: ...hapter 7 Printing on Special Paper Special paper was loaded without the support sheet or a regular sheet of paper under it Glossy film glossy paper and transparencies should be loaded with the support sheet or a piece of plain paper under them Load the support sheet or a piece of plain paper under the special paper See Chapter 7 Printing on Special Paper or the instructions packed with your paper ...

Page 161: ...n the print heads See Cleaning the Print Heads later in this chapter One of the ink cartridges is low on ink Check the control panel to confirm that the Bor Aink out light is flashing and replace the appropriate ink cartridge The MicroWeave option in your printer driver is not selected Turn on MicroWeave in your printer driver The Media Type setting in your printer driver is incorrect Make sure th...

Page 162: ...e default setting mode see Changing the Print Settings in Appendix A Printing quality is not what you expect Cause What to do The paper loaded is not the paper selected in your application or the printer driver Make sure you loaded the correct paper in the printer and that you selected the same media type in your application and or the printer software Make sure you are using paper that meets the ...

Page 163: ...tion to Uni D in the default setting mode To enter the default setting mode see Changing the Print Settings in Appendix A Colors are different than you expect Cause What to do The color print head nozzles are clogged Clean the color print head See Cleaning the Print Heads later in this chapter Black ink is selected in your printer driver Set the Ink setting to Color The paper is not loaded printab...

Page 164: ...s produce colors differently printed colors will not always match on screen colors perfectly See Appendix B Tips for Color Printing Colors are not very vibrant Cause What to do The image was printed on wrong side of EPSON Ink Jet Paper Make sure that you are printing on the coated side of the paper If necessary flip over the paper and try printing again If printing has not improved clean the print...

Page 165: ... light or faint Cause What to do The black print head nozzles are clogged Clean the black print head See Cleaning the Print Heads later in this chapter Photographic images look grainy or rough Cause What to do The printing position is misaligned Align the print heads with the Print Head Alignment utility See Aligning the Print Heads later in this chapter The resolution of the original image data o...

Page 166: ...point to Programs point to Epson and click Spool Manager4 Then click Queue and Setup in the EPSON Spool Manager window The Enable bi directional support for this printer option is not selected in the Spool Settings window You must select Enable bi directional support for this printer in the Spool Settings window to use the Status Monitor To access the Spool Settings window click the Start button p...

Page 167: ... be selective in your use of color if you also require a faster print speed Even if your document requires the highest resolution and extensive use of color for example when printing a camera ready composite that includes color photographs it may still be possible to optimize the print speed by adjusting other printing conditions Keep in mind that changing some conditions to increase the print spe...

Page 168: ... Page rotate Off On Data characteristics Variety of colors Grayscale Full color Hardware resources System speed Fast Slow HDD free space Large Small Memory free space Large Small Software status Running applications One Many Virtual memory Not in use In use Varies depending on the printer software and application software you are using Grayscale means using black ink only to print varying shades o...

Page 169: ...rint quality declines Use the Nozzle Check utility to confirm that the print heads need to be cleaned Do not start the Head Cleaning or Nozzle Check utility while printing is in progress otherwise your printout may be marred To clean the print heads follow these steps For Windows users 1 When you clean the black print head make sure the Bink out light is off When you clean the color print head mak...

Page 170: ...o confirm that the heads are clean and to reset the cleaning cycle Nozzle check pattern The above sample is in black and white but the actual check pattern prints in color In the check pattern if you find that any segments are missing from the test lines you may need to repeat the head cleaning and print the nozzle check pattern again If print quality hasn t improved after repeating this procedure...

Page 171: ...c Caution Never turn off the printer while Ppower light is flashing Doing so may damage the printer 5 When the Ppower light stops flashing click the Confirmation button in the Head Cleaning dialog box to print a nozzle check pattern and to reset the cleaning cycle Use the check pattern to confirm the heads are clean See page 10 29 to see a sample of the nozzle check pattern In the check pattern if...

Page 172: ...s otherwise your printout may be marred For Windows users 1 Make sure paper is loaded in the sheet feeder c Caution Use paper at least 210 mm 8 27 inches wide for example A4 size paper loaded short edge first Otherwise the print heads will spray ink directly onto the platen This may cause any documents you print afterwards to be smeared 2 Access the Utility menu as described in Chapter 4 3 Click t...

Page 173: ...ign the print heads Ink Cartridge Problems If output quality does not improve even after cleaning and aligning the print heads you may need to replace one or both of the ink cartridges To replace an ink cartridge before the Bor Aink out light is flashing or on follow these steps If the Hor Iink out light is flashing or is on replace the empty ink cartridge as described in Replacing an Ink Cartridg...

Page 174: ...g button again after the print heads have moved The print heads move to the color ink cartridge replacement position c Caution Do not move the print heads by hand Always press the Y cleaning or the Xcleaning button to move them otherwise you may damage the printer Note The printer automatically moves the print heads back to their home far right position after 60 seconds if you have not started the...

Page 175: ...nter driver s Main menu Version of Windows 95 3 1 etc you are using now Version of software applications you normally use with your printer For United Kingdom and the Republic of Ireland users If you purchased your printer in the UK or the Republic of Ireland Epson UK Limited provides a range of customer services and technical support Note For customers in the Republic of Ireland please use the co...

Page 176: ...omer Support team can provide the following services Technical information on installing configuring and operating your EPSON products Arranging for faulty EPSON products to be repaired within the warranty period For information on contacting our Customer Support team please see the Service and Support Information booklet that came with your EPSON product If this booklet is not available details c...

Page 177: ... ID numbers The documents will be faxed to you automatically EPtec Bulletin Board Service Call the Epson Bulletin Board Service on 01442 227479 for the latest drivers and utilites No membership is required Make sure that your communications software is set to 8 data bits 1 stop bit no parity bit ANSI terminal mode emulation and a modem speed of up to 28 8 Kbps Downloading protocols supported inclu...

Page 178: ...ffered in Australia There is also technical information including details of the latest software and drivers available Phone 02 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine EPSON Bulletin Board System This is where you can download the latest software and drivers Visit the BBS to check out the latest versions If you have a mo...

Page 179: ...of new products for the first 12 months of that product s life After that period a different phone number is used and charges are debited to your telephone account The current charge rates are specified when you ring the chargeable support number You are asked to signify your acceptance before any charges are incurred The Helpdesk numbers are first 12 months 02 9903 9040 after 12 months 1 902 263 ...

Page 180: ...ong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information Product information Answers to Frequently Asked Questions FAQs Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http www epson com hk L Easter2 Ref Guide Rev b A5 size Chapter 10 05 28 97 DR pass 0 10 40 Troubleshooting ...

Page 181: ...an also contact our technical staff at the following telephone and fax numbers Phone 852 2585 4399 Fax 852 2827 4383 For Philippines users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 10 Troubleshooting R Easter2 R...

Page 182: ...L Easter2 Ref Guide Rev b A5 size Chapter 10 05 28 97 DR pass 0 10 42 Troubleshooting ...

Page 183: ...rint Settings A 2 Using the default settings A 4 Changing the default settings A 7 Selecting fonts A 8 Cleaning the Print Heads A 10 Aligning the Print Heads A 11 Using the print head alignment utility A 12 Using the printer s control panel buttons A 13 Using Power On Functions A 14 A R Easter2 Ref Guide Rev b A5 size Appendix A 05 28 97 DR pass 0 Using the Printer with DOS A 1 ...

Page 184: ... 1170 LQ 570 1070 SQ 870 1070 LQ 850 LQ 500 When printing black and color EPSON Stylus PRO EPSON Stylus COLOR 500 EPSON Stylus COLOR II LQ 860 LQ 2550 Note The drivers for the printers listed above do not provide all EPSON Stylus COLOR 800 features such as 720 dpi printing 1440 dpi printing and MicroWeave DOS software varies greatly See the printing section of your software manual for information ...

Page 185: ...Character table PC437 PC850 PC860 PC861 PC863 PC865 Abicomp BRASCII Roman 8 ISO Latin 1 Italic U S A Italic France Italic Germany Italic U K Italic Denmark 1 Italic Sweden Italic Italy Italic Spain 1 Auto line feed Off On Network I F mode Off On Loading position 8 5 mm 3 mm Others Economy Off On Parallel I F transfer rate Fast Normal For more details see the next section Using the default settings...

Page 186: ...and character printing Font Use this setting to select the default font Pitch With this setting you can specify the default character pitch font size I F mode Your EPSON printer has both a parallel and serial interface allowing you to share the printer between two computers If you select Auto the printer automatically selects the interface that is receiving data and uses that interface until the e...

Page 187: ...X24E the printer operates as an IBM Proprinter X24E If possible select EPSON ESC P 2 in your application programs This will allow you to use the most advanced font and graphics handling available Auto CR When Auto CR is on the auto carriage return option performs a carriage return line feed CR LF operation whenever the print position exceeds the right margin If this is off the printer does not pri...

Page 188: ...er computer turn this feature on When this feature is on data may be present in the printer s buffer even though the printer is not printing Always make sure the printer does not receive data before turning off the printer Loading position If you want to print more lines on a page set this feature to 3 mm If you set the top margin with your software that setting is added to the default setting val...

Page 189: ...instructs you to select the language that you want messages printed in English French German Italian or Spanish 3 Press the Y cleaning button until the following lights indicate the language of your choice Language S B A English O O O French N O O German F O O Italian O N O Spanish N N O N On O Off F Flashing 4 Press the Xcleaning button to print the current default settings and the next instructi...

Page 190: ...racter fonts including two EPSON fonts EPSON Roman T and EPSON Sans Serif H Roman T is similar to the Times font Sans Serif H is similar to Helvetica To select a font enter the default setting mode See Changing the default settings on page A 7 Note Font selections you make with your software override your printer s control panel selections For best results use your software to select fonts The tab...

Page 191: ...fonts The size of the Roman Sans Serif Roman T and Sans Serif H fonts can be selected from 8 to 32 points in 2 point increments through your software or by sending an ESC P 2 command See the documentation that came with your software for information on selecting the size of scalable fonts EPSON Roman EPSON Roman T EPSON Sans Serif EPSON Sans Serif H scalable sample A R Easter2 Ref Guide Rev b A5 s...

Page 192: ...replacement procedure If you do not want to replace an ink cartridge at this time press the Eload eject button to return the print heads to their home position 4 Press the Y or Xcleaning button for three seconds to clean the black or color print head The printer starts cleaning the print head and the P power light begins flashing If you want to clean the other print head wait until the Ppower ligh...

Page 193: ... see Chapter 10 Troubleshooting If the print quality still has not improved after following the recommendations listed in Chapter 10 contact your dealer Aligning the Print Heads When you find that the printed image is fuzzy or the vertical or horizontal lines in your printout are not properly aligned you may need to align the print heads with the EPSON Print Head Alignment Utility This utility ali...

Page 194: ...are If the procedure above produced an error type D then specify your proferred language by typing English Francais German Italian Portugal or Spanish followed by SETUP Then press Enter Follow the directions on the screen After running the setup program change to the drive and directory that contains the utility or set the path to the directory Then type EPCALIB and press Enter The following windo...

Page 195: ...ich could mar future printouts 2 Open the printer cover You see the Y and X cleaning buttons 3 Hold down the Eload eject button and the Y cleaning button and turn on the printer to enter the print head alignment mode Release the buttons The printer prints an instruction sheet in English French German Italian and Spanish that shows you how to align the print heads Follow these instructions 4 After ...

Page 196: ...ms self test printing at 180 dpi See Self testing on page 10 4 Default setting Xcleaning button Enters the default setting mode See Changing the Print Settings in this chapter Hex dump E load eject Xcleaning buttons Prints the data sent from the computer in hexadecimal code See Hex dump mode on page 10 6 Print head alignment E load eject Y cleaning buttons Enters the print head alignment mode See ...

Page 197: ...Sign off Ishizaka _______ Nomoto _______ Keith _______ Grady _______ Basics of Color B 2 Image Resolution and Image Size B 5 Basics of Color Documents B 7 B R Easter2 Ref Rev b A5 size Appendix B 05 20 97 DR pass 0 Tips for Color Printing B 1 ...

Page 198: ...rstand the properties of color See also the Color Guide Synchronizing monitor colors and printer colors Your printer produces images by printing tiny patterns of ink dots on paper It uses the colors cyan C magenta M yellow Y and black K to create a blending effect that makes you think you are seeing millions of colors This type of color produced by pigments that absorb some colors of light and ref...

Page 199: ...or management software is available from a variety of software and monitor companies to help you match colors produced by your monitor and printer See your image editing software user s guide for information on color matching The range of colors that can be displayed Note When printing a scanned image you may find it more difficult to match colors Because scanners create the original image data us...

Page 200: ...ing Dithering uniformly aligns individual dots of different colored inks to create the appearance of neutral colors This method is suitable for printing documents that contain large areas of solid color such as bar charts and graphs Error diffusion Error diffusion randomly places individual dots of different colors to create the appearance of neutral colors By randomly placing dots the printer can...

Page 201: ...g a document Generally the printed image size is in inverse proportion to the image resolution as shown below The larger the image size the lower the image resolution Conversely the smaller the image size the higher the image resolution Note Some applications have a function that can correct this relationship 300 pixel 225 pixel 300 dpi Print Print 225 pixel 300 pixel 150 dpi 4 5aa B R Easter2 Ref...

Page 202: ...into documents created with word processing software To avoid print quality and color tone problems change the size and the resolution of the image in your graphics application before pasting it into your document 400 pixel 292 pixel 300 dpi Print Print 72 pixel 100 pixel 75 dpi 4 5bb L Easter2 Ref Rev b A5 size Appendix B 05 20 97 DR pass 0 B 6 Tips for Color Printing ...

Page 203: ...understanding of your message and when it distracts the reader Sometimes a serious business message is best delivered without additional colors Remember that white and black are colors too For example A job offer letter to a prospective employee works best in black and white while a list of safety rules benefits from attention getting color Decide WHERE color will most benefit your document If you...

Page 204: ...more interesting and memorable if you show the figures with colored charts and graphs Know How to select colors Use just one hue in the hue circle to make your document unified Modify saturation or brightness to add interest Use contrasting hues to make your work more eye catching Use of complementary colors in documents is generally not recommended Determine a rule for using color throughout the ...

Page 205: ...al C 9 Safety approvals C 10 Interface Specifications C 10 Parallel interface C 10 Serial interface C 11 Initialization C 12 Default settings C 13 Command List C 14 ESC P 2 control codes C 14 IBM X24E emulation control codes C 15 Character Tables C 16 International character sets C 20 Characters available with ESC command C 21 C R Easter2 Ref Guide Rev b A5 size Appendix c 05 29 97 DR pass 2 Speci...

Page 206: ...cps 400 cps 12 96 640 cps 480 cps 15 120 800 cps 600 cps 17 10 condensed 137 912 cps 684 cps 20 12 condensed 160 1067 cps 800 cps cps stands for characters per second Raster graphics mode Print quality Printable area Available dots CR speed 180 dpi 180 dpi 8 27 inches 1488 26 7 ips 360 dpi 360 dpi 8 27 inches 2976 20 ips 720 dpi 720 dpi 8 27 inches 5952 20 ips 1440 dpi 720 dpi 8 27 inches 5952 10 ...

Page 207: ...N Roman N N N N EPSON Sans Serif N N N N EPSON Courier N N N EPSON Prestige N N N EPSON Script N N N Select other font pitch combinations using ESC P 2 commands See the Command List later in this appendix Scalable fonts Font Minimum point size Maximum point size Increments EPSON Roman 8 32 2 EPSON Sans Serif 8 32 2 EPSON Roman T 8 32 2 EPSON Sans Serif H 8 32 2 Each font has four variations normal...

Page 208: ...7 mm 215 9 mm Executive 184 2 mm 266 7 mm Paper types Plain bond paper special papers distributed by EPSON Thickness 0 08 mm to 0 11 mm 0 003 to 0 004 inch Weight 64 g m2 17 lb to 90 g m2 24 lb Transparencies Glossy film Glossy paper Size A4 210 mm 297 mm Letter 216 mm 279 mm A6 105 mm 148 mm Glossy film only Paper types Special papers distributed by EPSON Self Adhesive sheets Size A4 210 mm 297 m...

Page 209: ...y paper may reduce print quality and cause paper jams and other problems If you encounter problems switch to a higher grade of paper Do not load curled or folded paper Ink jet paper envelopes glossy film glossy paper and transparencies are only usable under normal conditions Temperature 15 to 25 C 59 to 77 F Humidity 40 to 60 RH EPSON Photo Quality Glossy Paper and Photo Quality Self Adhesive Shee...

Page 210: ...and legal size paper The minimum right margin for letter and legal size paper is 9 0 mm 0 35 inch The minimum right margin for envelopes is as follows 7 mm 0 28 inch for DL envelopes 28 mm 1 10 inches for No 10 envelopes 3 mm 0 12 inch for C6 envelopes C The minimum bottom margin is 14 0 mm 0 54 inch Note Always load paper into the sheet feeder short edge first However envelopes should be loaded l...

Page 211: ...ridge S020089 Colors Cyan Magenta and Yellow Print capacity 300 pages A4 360 dpi 5 duty each color Cartridge life 2 years from production date if unopened 6 months if opened at 25 C 77 F Temperature Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Transit 30 to 60 C 22 to 140 F 1 month at 40 C 104 F 120 hours at 60 C 140 F Freezing 18 C 0 4 F Dimensions 42 9 mm W 52 7 mm D 38 5 mm H The print c...

Page 212: ...et feeder capacity 100 sheets at 64 g m2 17 lb paper Total print volume 75 000 pages A4 Text Dimensions Storage Width 475 mm 18 7 inches Depth 274 mm 10 7 inches Height 177 mm 7 4 inches Printing standard Width 475 mm 18 7 inches Depth 610 mm 24 0 inches Height 315 mm 12 4 inches Printing on transparencies Width 475 mm 18 7 inches Depth 692 mm 27 2 inches Height 202 mm 7 95 inches Weight 6 5 kg 14...

Page 213: ...ned for IT power system with phase to phase voltage 220 240V Note Check the label on the back of the printer for the voltage of your printer Environmental Temperature Operation 10 to 35 C 50 to 95 F Storage 20 to 60 C 4 to 140 F 1 month at 40 C 104 F 120 hours at 60 C 140 F Humidity Operation 20 to 80 RH Storage 5 to 85 RH Stored in shipping container Without condensation C R Easter2 Ref Guide Rev...

Page 214: ...ss B Interface Specifications Your printer is equipped with an 8 bit parallel interface and a serial interface Parallel interface The built in parallel interface has the following characteristics Foward channel Data format 8 bit parallel IEEE 1284 compatibility mode Synchronization STROBE pulse Handshake timing BUSY and ACKNLG signals Signal level TTL compatible Connector 57 30360 Amphenol connect...

Page 215: ...ndard This interface has the following characteristics Standard Based on RS 423 Synchronization Synchronous Bit rate Approx 1 8 Mbps Handshaking X ON X OFF DTR protocol Word format Data bit 8 bits Parity bit None Start bit 1 bit Stop bit 1 bit Connector 8 pin mini circular connector Recommended cable Apple System Peripheral 8 cable Part number M0197 Optional interface The available interfaces are ...

Page 216: ...ialized and the input data buffer print buffer and user defined characters are cleared Printer settings are returned to their default values as shown in the table below However if the printer is turned on within ten seconds after turning it off the printer mechanism is not initialized Software initialization Clears the print buffer and returns printer settings to the default values shown below How...

Page 217: ...ing Character pitch Last font selected using default setting mode Vertical tab position Cleared Horizontal tab positions Every eight characters Font selection Last font selected using default setting mode Special printing effects Cancelled except condensed and economy printing User defined character set Hardware control panel initialization cleared Software initialization deselected only C R Easte...

Page 218: ... ESC 3 ESC Page format ESC C ESC C ESC C 0 ESC Q ESC l ESC c ESC N ESC O Print position motion ESC ESC ESC V ESC v ESC D HT ESC B ESC J VT Font selection ESC k ESC x ESC X ESC P ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC 4 SO DC2 SI ESC w ESC G ESC H ESC T ESC S ESC ESC ESC q Spacing ESC Space ESC c ESC U Character handling ESC t ESC t ESC R ESC ESC ESC ESC 6 ESC 7 ESC...

Page 219: ... ESC 3 ESC 3 AGM CR Page format ESC C ESC X ESC N ESC O ESC 4 Print position motion ESC d ESC R ESC D HT ESC B VT ESC J ESC J AGM Font selection DC2 ESC P ESC ESC E ESC F ESC I Font enhancement DC4 SO ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ Spacing BS SP ESC Character handling ESC 6 ESC 7 ESC T ESC ESC Bit image ESC K ESC L ESC Y ESC Z ESC g ESC AGM Alternate Graphics Mode C R...

Page 220: ... except the italic character table are the same as the PC437 table for hex codes 00 through 7F so only the PC437 table is shown completely The rest of the tables show only the characters for hex codes 80 through FF PC437 U S Standard Europe L Easter2 Ref Guide Rev b A5 size Appendix c 05 29 97 DR pass 2 C 16 Specifications ...

Page 221: ...PC850 Multilingual PC860 Portuguese PC861 Icelandic PC863 Canadian French C R Easter2 Ref Guide Rev b A5 size Appendix c 05 29 97 DR pass 2 Specifications C 17 ...

Page 222: ...PC865 Nordic Abicomp BRASCll Roman 8 L Easter2 Ref Guide Rev b A5 size Appendix c 05 29 97 DR pass 2 C 18 Specifications ...

Page 223: ...ISO Latin 1 Italic No characters are available for hex code 15 in the italic character table C R Easter2 Ref Guide Rev b A5 size Appendix c 05 29 97 DR pass 2 Specifications C 19 ...

Page 224: ...France the characters in the France row on the table below are used in the italic character table The following eight international character sets can be selected with the default setting mode or with the ESC R command The following seven additional sets can be selected only with the ESC R command L Easter2 Ref Guide Rev b A5 size Appendix c 05 29 97 DR pass 2 C 20 Specifications ...

Page 225: ...Characters available with ESC command To print the characters in the table below use the ESC command C R Easter2 Ref Guide Rev b A5 size Appendix c 05 29 97 DR pass 2 Specifications C 21 ...

Page 226: ...L Easter2 Ref Guide Rev b A5 size Appendix c 05 29 97 DR pass 2 C 22 Specifications ...

Page 227: ...turn is misaligned See also MicroWeave bidirectional printing Printing in which the print heads print in both directions This increases the speed of printing bit A binary digit 0 or 1 which is the smallest unit of information used by a printer or computer brightness The lightness or darkness of an image buffer The portion of the printer s memory used to store data before printing it byte A unit of...

Page 228: ...d by a pattern matrix of individual dots dpi Dots per inch The dpi measures the resolution See also resolution driver A software program that sends instructions to a computer peripheral to tell it what to do For example your printer driver accepts print data from your word processing application and sends instructions to the printer on how to print this data economy printing Printing in which imag...

Page 229: ...A troubleshooting feature that helps advanced users find the cause of communication problems between the printer and the computer When the printer is in hex dump mode it prints each code it receives in hexadecimal notation and ASCII characters Also called data dump high speed printing Printing in which images are printed in both directions This provides faster printing This is also called bidirect...

Page 230: ...It is smaller than the physical size of the page due to margins printer driver A software program that sends commands for using the features of a particular printer Often shortened to driver See also driver print head alignment mode This feature allows you to align the print heads if you can t use the print head alignment utility See also print head alignment print head alignment A maintenance pro...

Page 231: ...n gun are used to create the additive array of screen colors sans serif A type of font that does not have serifs or lines crossing the ends of characters to enhance readability The entries in the index are printed in a sans serif font but the explanations are printed in a font with serifs scalable fonts Fonts that can be enlarged or shrunk Non scalable fonts are called bitmap fonts and they can t ...

Page 232: ... print head prints in one direction only Unidirectional printing is useful for printing graphics because it allows more precise vertical alignment than bidirectional printing user defined characters Characters that are defined and stored in the printer by the user Also called downloaded characters WYSIWIG What you see is what you get This term is used to describe printout that looks exactly like i...

Page 233: ...selecting printer with 2 27 31 Cleaning printer 9 9 print heads 10 28 30 A 10 11 Cleaning sheets 7 4 Coarse Dithering setting Macintosh 6 17 18 Windows See online help See also Halftoning settings Coated paper 7 3 See also Special paper Color tips on using B 2 8 Color Adjustment settings Macintosh 6 10 11 Windows See online help Colorimetric setting 6 14 Color slide bars Macintosh 6 12 Windows See...

Page 234: ...spooler 4 15 16 EPSON Monitor2 6 25 Epson Namer 2 24 2 26 EPSON special media 1 8 See also Special paper EPSON Spool Manager 4 15 EPSON Status Monitor Windows 4 13 Macintosh 6 22 EPSON Stylus Printer Driver Package 2 24 25 Error diffusion B 4 Error Diffusion setting Macintosh 6 17 Windows See online help Error indicators 10 2 3 ESC P 2 control codes C 14 F Fine 720 dpi setting Macintosh 6 15 Windo...

Page 235: ...Ink jet paper 1 8 7 5 See also Special paper Ink setting Macintosh 6 17 Windows See online help Ink low 10 3 Ink out 10 3 Installing DOS programs A 2 ink cartridges 2 6 11 interface cards 8 3 4 paper support 2 3 Macintosh printer software 2 23 24 Windows printer software 2 13 20 Interface cards 1 6 2 22 8 2 5 cables 1 7 specifications C 10 11 serial 2 21 2 28 8 5 L Lights 1 3 Bblack ink out 1 3 9 ...

Page 236: ...19 Windows See online help Output tray 1 2 3 2 5 2 P Page Setup dialog box 5 5 6 18 Paper jam 10 3 out 10 2 specifications C 4 6 support 2 3 See also Special paper Paper matching with Media Type setting Macintosh 6 3 5 Windows 4 10 11 Paper loading Macintosh 5 2 4 Windows 3 2 4 See also Special Paper Paper menu 3 6 7 4 3 4 See also online help Paper Size settings Macintosh 6 18 19 Windows 3 7 See ...

Page 237: ... 2 4 5 customized settings 4 2 4 8 9 installing 2 13 20 predefined settings 4 2 4 6 7 See also online help Printer utilities See Utilities Print head alignment 10 31 32 A 12 13 cleaning 10 28 30 A 10 11 Printing basic steps Macintosh 5 5 6 Windows 3 5 7 Printing problems See Troubleshooting Print Quality settings Macintosh 6 15 Windows See online help Print settings DOS A 2 9 Macintosh 6 2 20 See ...

Page 238: ...3 SuperFine 1440 dpi setting Macintosh 6 15 Windows See online help See also Print Quality settings System requirements 1 4 5 T Text Graph setting Macintosh 6 7 Windows 4 7 See also online help Transporting the printer 9 10 Transparencies 1 8 7 3 7 5 7 8 Troubleshooting Chapter 6 ink cartridges 10 32 33 operation 10 8 14 paper handling 10 15 17 power supply 10 7 8 printing quality 10 18 25 printer...

Page 239: ...No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S ...

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