Epson ProSense 17 User Manual Download Page 5

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Solving Problems Using Epson View ................................................................................................. 68

Solutions to Problems Using Epson View...................................................................................... 68

Technical Specifications .......................................................................................................................... 74

Watch Specifications .......................................................................................................................... 74
Optional Accessory Specifications ..................................................................................................... 76
Viewing Safety and Approval Specifications ...................................................................................... 77

Notices ....................................................................................................................................................... 78

Summary of Contents for ProSense 17

Page 1: ...ProSense 17 57 User s Guide ...

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Page 3: ...ons 21 Configuring the Watch Using a Smartphone 22 Acquiring a GPS Signal 24 Connecting the Watch to a Smartphone Using Bluetooth 25 Measuring Your Heart Rate 27 Calculating Your Stride Length 29 Adjusting the Watch Display 29 Locking and Unlocking the Watch Buttons 30 Measuring and Reviewing Workouts 32 Measuring Workouts 32 Displayable Workout Measurements 32 Starting Workout Measurement 34 Stop...

Page 4: ...h 51 Reviewing Activity Data Using the Epson View App 52 Watch Menu Settings 53 Time Screen Menus 53 Measurement Screen Menus 54 Using the Optional Heart Rate Chest Strap 56 Attaching the Heart Rate Chest Strap 56 Registering the Heart Rate Chest Strap 57 Resetting the Heart Rate Chest Strap and Replacing Its Battery 58 Cleaning the Heart Rate Chest Strap 61 Caring for Your Watch 62 Cleaning Your ...

Page 5: ...ch s Firmware from the Epson View App 71 Updating Your Watch s Firmware from Your Computer 72 Where to Get Help 73 Technical Specifications 74 Watch Specifications 74 Optional Accessory Specifications 76 Viewing Safety and Approval Specifications 77 Notices 78 Notes on Electromagnetic Waves 78 Copyright Notice 80 Binding Arbitration and Class Waiver 80 Trademarks 83 Copyright Attribution 84 ...

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Page 7: ... s Guide Welcome to the ProSense 17 57 User s Guide If you prefer a User s Guide in a different file format go to epson com support U S or epson ca support Canada select your product and select the Manuals and Warranty tab ...

Page 8: ...Used in the Documentation Product Buttons Screen Icons Smartphone Notification Icons Product Box Contents Save all the packaging in case you need to ship your product Always use the original packaging or equivalent when shipping Make sure your product box included all of these parts 1 ProSense 17 or ProSense 57 watch 2 USB charging clip Parent topic Introduction to Your Product ...

Page 9: ...SB charging clip model WPCLP01 part number E12E220202 Heart rate chest strap model SFHRM01 ProSense 17 part number E12E204104 Parent topic Introduction to Your Product Notations Used in the Documentation Follow the guidelines in these notations as you read your documentation Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment ...

Page 10: ... button Hold for 2 seconds to turn the power on or off Press to start pause or restart workout measurements 3 Up button Press to highlight the option above the current option Hold for 2 seconds to lock or unlock the product buttons On the Time screen press to display the Activity screen On the Measurement and Activity screens press to switch between available information screens ...

Page 11: ...tivity screens press to switch between available information screens Parent topic Introduction to Your Product Screen Icons The icons in the table here may appear on your watch display screen Icon Description Measuring in run mode Measuring in walking mode Measuring in treadmill mode GPS connected watch is locating a GPS signal when the icon is flashing Communicating with smartphone via Bluetooth ...

Page 12: ... smartphone and you receive a phone email or other service notification Icon Text Description Calling or Missed Call Your watch displays the first 10 characters of the caller s name if your watch s display language is English and the caller s contact information is saved in your smartphone If your watch is set to another language or the contact isn t saved the caller s phone number is displayed Ma...

Page 13: ...dule notification Facebook Your watch displays the first 10 characters of the notification text if your watch s display language is English If your watch is set to another language only the notification icon appears on your watch Twitter LINE Weibo WeChat Other Parent topic Introduction to Your Product ...

Page 14: ... and Unlocking the Watch Buttons Charging the Watch Before using your watch you need to charge its battery using the USB charging clip and either the optional AC adapter or a computer with a USB port capable of charging external devices It takes approximately 2 5 to 3 5 hours to fully charge your watch depending on your charging method Charge your watch in an environment with a temperature from 41...

Page 15: ...ach the USB charging clip to your watch if either the clip or your watch are wet or dirty This may cause corrosion communication failures or other problems 2 Connect the USB charging clip to one of the following devices AC adapter Connect the USB charging clip to the USB port on the optional AC adapter and plug the AC adapter into an electrical outlet ...

Page 16: ...ng external devices Note USB charging from a computer port may not work with all computers Do not connect the USB charging clip to a USB hub or other intermediate device Charging begins and you see a screen displaying the battery level on your watch If you connected your watch to a computer where you have already installed the Epson View Uploader software the software starts automatically on your ...

Page 17: ...arge the watch after the battery level reaches 100 the watch engages an overcharge prevention feature to protect your watch 4 Disconnect the USB cable from the AC adapter or your computer and unplug the AC adapter if you used it If this is the first time you have charged your watch you see the Language screen 5 Press the Up or Down button to select your language and press the Enter button ...

Page 18: ...ed references Solutions to Watch Charging Problems Related topics Configuring Your Watch Battery Level Display The battery icon on your watch screen displays the remaining level of power in the battery Workout time remaining approximate Battery icon ProSense 17 ProSense 57 8 to 13 hours 6 to 10 hours 5 to 8 hours 4 to 6 hours 2 5 to 5 hours 2 to 4 hours 0 to 2 5 hours 0 to 2 hours ...

Page 19: ...ormance Note Operation time also varies depending on the operating environment s effects on GPS reception and watch settings such as backlighting Operating Time When you are not using the watch for a workout the remaining operating time for your watch varies depending on the features enabled on your watch Display time remaining ProSense 17 Setting 30 days 7 days Daily Activity Tracking Off On Auto...

Page 20: ...ed concepts Battery Life Related references Solutions to Watch Charging Problems Turning the Watch On or Off To turn on the watch press and hold the Start Stop button for at least 2 seconds The watch also turns on automatically when you connect the USB charging clip connected to a power source At the Time screen press and hold the Start Stop button for at least 2 seconds and select Yes to turn it ...

Page 21: ...the watch buttons Note You can change these settings after you complete initial setup from the Settings menu on the My Watch screen in the Epson View app For more information on using the Epson View app see the online help 1 After charging your watch and selecting the language of the screens you see the Settings screen 2 Press the Enter button to select Set by Watch 3 Press the Up or Down button t...

Page 22: ... time automatically Note To set the time automatically you must be outdoors with no obstacles overhead Select Manual to set the time manually 5 When you finish selecting settings select Completed You see the Time screen Parent topic Configuring Your Watch Related references Time Screen Menus Configuring the Watch Using a Smartphone You can configure your watch using the Epson View app on your smar...

Page 23: ...3 Download the Epson View app from your smartphone s app store 4 Do one of the following Launch the app and follow the on screen instructions to create an account Log in to your existing Epson View account You see the Initial Settings screen on your smartphone 5 Select your watch model from the list on your smartphone 6 Follow the on screen instructions to pair your watch and your smartphone 7 Fol...

Page 24: ...nal and timing information so it can correctly track your routes distance pace and other workout and activity data For increased GPS accuracy wait at least 15 minutes before starting your workout You only need to perform this extended GPS calibration the first time you use the watch or if you do not use it for a few months Note To reduce the time it takes to locate the GPS signal you can use the A...

Page 25: ...ire a signal select Skip on the GPS screen to start your workout Distance traveled will be estimated based on your stride until the GPS signal is fully acquired Parent topic Setting Up the Product Related references Solutions to GPS Signal Problems Connecting the Watch to a Smartphone Using Bluetooth You can connect your watch to a smartphone using Bluetooth Before you begin be sure to download th...

Page 26: ...hat appears on your watch 5 Select your product from the list on your smartphone then follow the instructions to pair your watch and your phone When your watch and smartphone are successfully paired you see a Bluetooth icon at the bottom of the Time screen on your watch If the icon is flashing pairing is not completed ProSense 17 ProSense 57 ...

Page 27: ...Your Heart Rate Your watch includes a sensor on the back to detect your heart rate ProSense57 Caution The sensor light causes no adverse effects on your skin but you should not look directly at the light Wear the product snugly around your wrist as shown Tighten the watch if your heart rate is not measured correctly Note Do not wear the product too tight You should still be able to fit your little...

Page 28: ...underside of your wrist or covering the ulna bone Once the watch has detected your heart rate it displays your heart rate heart rate zone and the HR icon on the Time screen You can also press the Up button to display the Heart Rate screen ...

Page 29: ...ies Calculating Your Stride Length Your watch automatically calculates your stride length so it can accurately measure distance and pace data in locations with poor GPS signal reception such as indoors or in tunnels The first time you use your watch run or walk outdoors in an open area for approximately 10 minutes You can also run or walk between tall buildings or trees for at least 30 minutes Thi...

Page 30: ...ons or whenever you turn your wrist to view the display select Light press the Enter button select a backlight option for each activity and press the Enter button To display or hide the number of seconds on the Time screen select Display Seconds press the Enter button select On or Off and press the Enter button 4 To adjust the conditions under which your watch vibrates to alert you select Vibratio...

Page 31: ...rs at the top of the screen When the watch is locked press and hold the Up button for at least 2 seconds to unlock it Note You cannot lock the buttons locating a GPS signal recording laps pausing measurements or displaying the recall screen Parent topic Setting Up the Product ...

Page 32: ...out Measurement and Saving the Data Recording Laps During a Workout Pausing and Resuming Workout Measurement Monitoring Current Workout Data Customizing Workout Measurements with Epson View Estimating VO2 Max Parent topic Measuring and Reviewing Workouts Displayable Workout Measurements You can display a variety of measurements on your watch in these workout modes Run mode Walk mode Treadmill mode...

Page 33: ... in the Epson View app ProSense 57 displayed on the workout screen only when selected in the Workout Settings menu in the Epson View app Heart rate zone ProSense 57 Current heart rate zone displayed at the top of the measurement screen For more detailed target heart rate zone measurements select a Target HR option in the Workout Settings menu in the Epson View app Estimated distance Estimated dist...

Page 34: ... button You see the Activity selection screen 2 Press the Up or Down button to select one of these workout modes and press the Start Stop button Run mode Walk mode Treadmill mode Other 1 Other 2 Note Not all workout modes appear by default You can configure the workout modes that appear from the Workout Settings menu in the Epson View app For information on using the Epson View app see the online ...

Page 35: ...complete 3 Press the Start Stop button to start workout measurement If your watch displays this screen GPS location has failed Move to an outdoor area with no overhead obstructions and press the Back button to try again Parent topic Measuring Workouts Related references Measurement Screen Menus Related tasks Stopping Workout Measurement and Saving the Data Recording Laps During a Workout Pausing a...

Page 36: ...button to pause workout measurement 2 Press the Enter button or wait 3 seconds Your watch displays the Stop screen 3 Press the Up or Down button to select Save and press the Enter button Your watch saves your workout data and displays a screen like this 4 Press the Up or Down button to display each available screen of workout data 5 Press the Enter button to return to the Time screen Note If you w...

Page 37: ...the Enter button to begin recording a lap manually To record laps automatically select AT Lap from the Settings screen and select a preset When your workout reaches the time or distance defined by that preset your watch automatically begins recording laps You can configure the AT Lap presets in the Workout Settings menu in the Epson View app When your watch records a lap it displays the Lap screen...

Page 38: ...t Stop button to pause workout measurement Press the Start Stop button again within 3 seconds to resume workout measurement If you pause your workout measurement for more than 3 seconds your watch displays the Stop screen Press the Up or Down button to select Resume and press the Enter button to resume workout measurement Parent topic Measuring Workouts Related tasks Starting Workout Measurement S...

Page 39: ...nt topic Measuring Workouts Related references Displayable Workout Measurements Customizing Workout Measurements with Epson View You can use the Epson View app on your smartphone to customize the workout measurement settings to suit your preferences Note For information on using the Epson View app see the online help Parent topic Measuring Workouts Estimating VO2 Max Your watch calculates the esti...

Page 40: ...efore 10 minutes have elapsed Your heart rate cannot be measured Your running speed slowed to a walk or you stopped for a traffic signal and your heart rate dropped too low for estimation Parent topic Measuring Workouts Related references Measurement Screen Menus Related tasks Measuring Your Heart Rate Controlling Music Playback You can play audio on your smartphone and control it with your watch ...

Page 41: ...conds To adjust the volume press the Up button to raise it or the Down button to lower it To exit audio playback and return to the Time screen press and hold the Back button for at least 2 seconds Parent topic Measuring and Reviewing Workouts Using the Stopwatch You can use the stopwatch on your watch to measure time without saving any of the information as workout data 1 At the Time screen press ...

Page 42: ...e Time screen press the Back button Parent topic Measuring and Reviewing Workouts Reviewing Workout Data Follow the instructions in these sections to review the workout data you have collected with your watch Viewing Workout Data History on Your Watch Parent topic Measuring and Reviewing Workouts Viewing Workout Data History on Your Watch You can view the history of your workout data on your watch...

Page 43: ... of the available workout data screens Note If you want to delete the currently displayed workout data from your watch press the Enter button select Delete and press the Enter button 5 When you finish viewing your workout data history press and hold the Back button for at least 2 seconds to return to the Time screen Note You can also view workout history data in the Epson View app For information ...

Page 44: ...Data Collection Your watch records activity data that you can then view on your watch or view using the Epson View app on your smartphone You can view activity data for the current day or a 7 day activity chart for the previous week Note Daily activity data starts at 12 01 AM each day You can also set a target number of steps and calories to burn ProSense 57 and check your progress toward reaching...

Page 45: ...nables activity monitoring and displays this screen when it is finished 4 Press and hold the Back button for at least 2 seconds to return to the Time screen Activity Data Displayed on Your Watch Parent topic Measuring and Reviewing Daily Activities Related references Time Screen Menus Activity Data Displayed on Your Watch You can view the following activity data screens on your watch depending on ...

Page 46: ...layed Steps 1 Progress toward target number of steps 2 Current number of steps 3 Distance traveled Calories burned ProSense 17 ProSense 57 1 Progress toward target number of calories ProSense 57 2 Current calories burned ...

Page 47: ...p ProSense 57 1 Light sleep time 2 Deep sleep time To record sleep time enable waking and sleep time in the Epson View app Automatically calculated from activity measurement results ProSense 17 or heart rate and activity data ProSense 57 Note that the watch does not include naps or sleep times shorter than 1 hour as sleep time Parent topic Starting Activity Measurement Related tasks Reviewing Acti...

Page 48: ...le for certain activities Continuous mode measures heart rate every second 1 At the Time screen press the Enter button You see a screen like this 2 Press the Up or Down button to select Settings Activity Meas Activity On Your watch enables activity monitoring and displays this screen when it is finished 3 Press the Up or Down button to select Meas HR for measure heart rate mode and press the Enter...

Page 49: ... for at least 2 seconds to return to the Time screen Parent topic Measuring and Reviewing Daily Activities Related references Time Screen Menus Configuring a Target Number of Steps You can configure a target number of steps you want to reach in a day and check your progress in reaching that target on your watch screen The default target number is 10000 steps per day Note You can also configure a t...

Page 50: ... 2 seconds to return to the Time screen Parent topic Measuring and Reviewing Daily Activities Configuring a Target Number of Calories to Burn You can configure a target number of calories that you want to burn in a day and check your progress in reaching that target on your watch screen You can set the target number of calories in the Epson View app Note For information on using the Epson View app...

Page 51: ...vious week press the Enter button You see a screen like this 3 Press the Up or Down button to view each available activity data screen 4 Do one of the following when you are finished When viewing the Daily Activity screen press and hold the Back button for at least 2 seconds to return to the Time screen When viewing the 7 day activity chart press the Back button to return to the Daily Activity scr...

Page 52: ...ou have collected using the Epson View app on your smartphone You can view activity data while your activity is in progress or view a 7 day activity chart for the previous week Note For information on using the Epson View app see the online help Parent topic Measuring and Reviewing Daily Activities Related references Activity Data Displayed on Your Watch Related tasks Selecting Heart Rate Mode for...

Page 53: ...t Screen Menus Time Screen Menus You can select these settings by pressing Enter the button on the Time screen Menu Settings Options Bluetooth On Off Turns Bluetooth on or off to connect peer to peer with your smartphone or the optional heart rate chest strap ProSense 17 HR Strap ProSense 17 Status Register Forget Device ...

Page 54: ...sets the time manually or automatically using synchronization Reset resets all watch settings to their defaults resets the stride sensor and deletes all workout and activity data Ver Info displays the watch s firmware version information History Displays workout history information Turn off Turns the watch off Parent topic Watch Menu Settings Measurement Screen Menus You can select these settings ...

Page 55: ... reach pre configured targets for training you can use the Epson View app to configure training targets Time Distance Interval Race Meas HR Turns heart rate measuring on or off turn off heart rate measuring when you are not using the heart rate monitor ProSense 57 or optional heart rate chest strap ProSense 17 to conserve battery life Parent topic Watch Menu Settings ...

Page 56: ...g Its Battery Cleaning the Heart Rate Chest Strap Attaching the Heart Rate Chest Strap The heart rate chest strap attaches to your chest and communicates with your device using Bluetooth For best results slightly dampen the electrodes shown here before attaching it Attach the heart rate chest strap as shown here with the electrodes against your chest Caution You cannot use the optional heart rate ...

Page 57: ...on You see this screen 3 Press the Enter button to select Bluetooth 4 Select HR Strap Register You see a screen like this 5 Select the name of the heart rate chest strap and press the Enter button Your watch registers the heart rate chest strap and returns to the HR Monitor screen Note If you cannot register the heart rate chest strap try resetting it If that does not work you may need to replace ...

Page 58: ...ttery If you have problems pairing the heart rate chest strap with your watch or the monitoring performance degrades you can reset the heart rate chest strap or replace its battery Note Make sure there are no other heart rate monitor chest straps in the surrounding area that are interfering with your product The battery in the heart rate chest strap lasts approximately 1 5 years when used for one ...

Page 59: ...e chest strap using a flat tool or coin by turning it as shown Caution Wrap the tool you use in a thin cloth to protect the battery cover from damage 2 Remove the battery then do one of the following as necessary If you are resetting the chest strap turn the battery over and reinsert it with the negative side facing up Then wait three seconds to dissipate the charge in the battery and reset the he...

Page 60: ... seal shown here comes out with the battery replace it as shown If the seal is broken or seated incorrectly moisture could enter the heart rate chest strap and cause it to malfunction 3 Remove the battery again turn it over and reinsert it with the positive side facing up Then wait three seconds ...

Page 61: ...g the Heart Rate Chest Strap After exercising remove the heart rate chest strap and carefully wipe it off with water Then thoroughly dry off the heart rate monitor with a dry cloth Caution Do not place the heart rate chest strap in a washing machine or dryer and do not iron or dry clean it Parent topic Using the Optional Heart Rate Chest Strap ...

Page 62: ...arging clip Caution During cleaning do not press on the glass or buttons too hard to avoid damaging them and causing the watch to malfunction Do not use benzine thinner alcohol harsh detergent or any other organic solvent or you may damage your product 1 After each use clean your watch by wiping it gently with water and drying it completely using a dry cloth You can also clean the watch band with ...

Page 63: ...63 2 If you experience charging problems use a damp cotton swab to clean the contact points and sensor ProSense 57 on your watch and the USB charging clip as shown here ProSense 17 ...

Page 64: ...rent topic Caring for Your Watch Battery Life The built in rechargeable battery in your watch has an average service life of four years depending on usage conditions The battery is not user replaceable If the battery does not retain a charge as long as it used to it has likely reached the end of its service life Contact Epson Support to replace the battery Parent topic Caring for Your Watch ...

Page 65: ...ems Solutions to Watch Screen Problems If you experience problems with your watch screen try the following solutions If the screen is blank the battery may be running low or exhausted or you may not have charged the battery yet Charge the battery before using your watch and whenever the battery runs low If the screen turns blue or turns off while you are using your watch try restarting your watch ...

Page 66: ...harge your watch s battery detach the USB charging clip and contact Epson Support for help If the watch and the USB charging clip become hot during charging stop charging the watch detach the USB charging clip and contact Epson Support for help If you see an error screen indicating a charging error stop charging the watch and move to an environment with a temperature within the operating temperatu...

Page 67: ...ry to move into as open an area as possible Make sure your watch is paired with your smartphone Your watch will automatically download your GPS location information from your smartphone If you still cannot acquire a signal select Skip on the GPS screen to start your workout Distance traveled will be estimated based on your stride until the GPS signal is fully acquired Parent topic Solving Problems...

Page 68: ...View app on your smartphone or the Epson View Uploader on your computer try the following solutions If you see an error screen while your watch is communicating with your smartphone or computer do not move your watch or the USB charging clip during communications Remove and reattach the USB charging clip and try communicating with your smartphone or computer again If your computer does not recogni...

Page 69: ...h restarts Parent topic Solving Problems Resetting the Watch If you need to delete all the data and settings from your watch s memory you can reset the watch Note You may want to upload your workout and activity data to your smartphone using the Epson View app before resetting your watch 1 Press the Enter button You see a screen like this ...

Page 70: ...ences Time Screen Menus Checking the Firmware Version of Your Watch You can check the firmware version of your watch by displaying it on the watch screen 1 Press the Enter button You see this screen 2 Press the Up or Down button to select Settings System Ver Info Your watch screen displays the firmware version information 3 Press and hold the Back button for at least 2 seconds to return to the Tim...

Page 71: ...n View app the firmware update may reset the data and settings stored in your watch s memory 1 Select My Watch at the bottom of the app screen 2 Select your current firmware version underneath the Firmware heading 3 Do one of the following AC adapter Connect the USB charging clip to the USB port on the optional AC adapter and plug the AC adapter into an electrical outlet Caution Only use the optio...

Page 72: ...h s Firmware from Your Computer If you experience problems with your watch you may need to update the firmware using your computer Before updating the firmware you may also want to backup your workout and activity data to your smartphone using the Epson View app the firmware update may reset the data and settings stored in your watch s memory 1 To download the latest version of your watch s firmwa...

Page 73: ... and select your product for solutions to common problems You can download utilities and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Call 800 241 5789 or 562 276 4394 U S or 905 709 3839 Canada Support hours are 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support...

Page 74: ... Operating time ProSense 17 Clock display Daily Activity and Bluetooth enabled Up to 7 days Clock display Daily Activity and Bluetooth disabled Up to 30 days Note To reduce the initial GPS positioning time the watch periodically receives a GPS signal GPS enabled Daily Activity disabled Up to 13 hours Note Operating time varies depending on GPS signal reception quality and watch settings Operating ...

Page 75: ...ing on GPS signal reception quality and watch settings Operating time is significantly reduced when the GPS signal reception is poor Settings that affect battery life include notifications backlight and heart rate monitor settings Operating temperature 23 to 122 F 5 to 50 C Maximum measurement time ProSense 17 Approximately 13 hours ProSense 57 Approximately 10 hours Maximum daily activity records...

Page 76: ... optional heart rate chest strap Estimated end time 0 00 00 to 11 59 59 PM Estimated end distance 0 to 999 999 miles or km Parent topic Technical Specifications Optional Accessory Specifications USB Charging Clip Model number WPCLP01 part E12E220202 Operating temperature 41 to 95 F 5 to 35 C AC Adapter Model number SFAC04 part E12E204001 Input voltage 100 VAC 50 60 Hz Output frequency 5 VDC 1 0 A ...

Page 77: ...ifications on the watch screen 1 At the Time screen press the Enter button You see this screen 2 Press the Up or Down button to select Certification and press the Enter button You see your watch s certification information 3 Hold the Back button for at least 2 seconds to return to the Time screen Parent topic Technical Specifications ...

Page 78: ...hnology This function enables wireless communication of measurement data between the device and the HR monitor or a smartphone This device has been classified as a low electronic data communication system based on Radio Law Therefore this device does not require a radio station license The following acts may be punishable by law Disassembling or remodeling the device Removing the verification or c...

Page 79: ...y referring to Contacting us about this product to ask for advice on preventing interference such as setting up partitions 3 In addition when harmful radio wave interference occurs between the device and other radio stations and refer to Contacting us about this product to contact our service center Warning If you notice any skin irritation or other adverse reactions stop using the device immediat...

Page 80: ...e that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation This information is subject to change without notice Parent topic Notices Binding Arbitration and Class Waiver 1 DISPUTES BINDING INDIVIDUAL ARBITRATION AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1 1 Disputes The terms of this Section 1 shall apply to all Dis...

Page 81: ...ice Epson and you agree to act in good faith to resolve the Dispute before commencing arbitration 1 4 Small Claims Court Notwithstanding the foregoing you may bring an individual action in the small claims court of your state or municipality if the action is within that court s jurisdiction and is pending only in that court 1 5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS YOU AND EPSON AGREE THA...

Page 82: ...the amount of damages sought to be recovered You can find a copy of a Demand for Arbitration at http www jamsadr com Demand for Arbitration ii Send three copies of the Demand for Arbitration plus the appropriate filing fee to JAMS 500 North State College Blvd Suite 600 Orange CA 92868 U S A iii Send one copy of the Demand for Arbitration to the other party same address as the Dispute Notice or as ...

Page 83: ...e notice prior to litigation 1 8 Amendments to Section 1 Notwithstanding any provision in this Agreement to the contrary you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions other than a change to Epson s address in this Agreement Epson will obtain your affirmative assent to the applicable amendment If you do not affir...

Page 84: ...84 Parent topic Notices Copyright Attribution 2017 Epson America Inc 10 17 CPD 54148 Parent topic Notices ...

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