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13-6
Maintenance and Troubleshooting
◗
If your camera is connected to a USB hub, try
connecting the camera directly to your computer.
◗
Avoid opening or working with other software
applications while the camera and computer are
communicating.
You are unable to drag and drop photos into a document.
◗
If your system has less than 32MB RAM, you may not
be able to use drag and drop. Make sure you don’t run
too many applications at the same time. You may need
to add memory to your system or use another method of
getting photos into your documents.
◗
Your application may not support this method of adding
pictures.
You are unable to copy and paste or import your photo into
a document on your Macintosh.
◗
Try increasing your virtual memory using the Memory
Control Panel. Also increase the memory allocation for
your word processor or other application. (Select the
application and choose
Get Info
from the File menu.)
◗
Try turning off any unnecessary extensions. See your
Macintosh documentation for more information.
The pictures transfer to your computer too slowly.
◗
If your system has less than 32MB RAM, the transfer
speed may be slow. Try using virtual memory. See your
computer documentation or system help for more
information.
◗
Check the port setting in your Windows Control panel.
You may need to set your port to a faster speed. See your
Windows documentation or help system for more
information.
◗
If you’re transferring pictures to an application through
EPSON Photo!3 and you use the PhotoEnhance
™
feature, the transfer will take longer. Try transferring
without PhotoEnhance.
You get a TWAIN error message when you try to transfer
images with Adobe Photoshop.
◗
Make sure you select TWAIN_32, not TWAIN.
Altair.book Page 6 Thursday, July 1, 1999 3:33 PM
Summary of Contents for PhotoPC 800
Page 1: ......
Page 2: ...A B User s Guide Altair book Page i Thursday July 1 1999 3 33 PM ...
Page 18: ...10 Introduction Altair book Page 10 Thursday July 1 1999 3 33 PM ...
Page 44: ...2 10 Taking Pictures Altair book Page 10 Thursday July 1 1999 3 33 PM ...
Page 102: ...5 20 Playing Back Photos Altair book Page 20 Thursday July 1 1999 3 33 PM ...
Page 118: ...6 16 Getting Photos Into Your Computer Altair book Page 16 Thursday July 1 1999 3 33 PM ...
Page 152: ...9 10 Editing Images Altair book Page 10 Thursday July 1 1999 3 33 PM ...
Page 202: ...13 12 Maintenance and Troubleshooting Altair book Page 12 Thursday July 1 1999 3 33 PM ...
Page 214: ...B 6 Specifications Altair book Page 6 Thursday July 1 1999 3 33 PM ...