Performing a Head Clean.
Note: Instructions may differ based on operating system or printer driver versions installed.
Occasionally a printer will not print all the colours correctly due to a blocked ink nozzle on
the inkjet printing head. There can be a number of reasons for this, including the printer
being left for a long time without running any prints or the printer being in a dusty / dirty
environment or just simple daily use.
Follow the instructions below to complete a head clean cycle.
1. On the computer attached to the dye sublimation printer - Click on Start
2. Click on Control Panel
3. Click on Printers and Faxes
4. Right click on the printer you have installed
5. Click on ‘Printing Preferences’
6. Click on the maintenance tab.
7. Click on the head cleaning button.
8. Click on Start.
9. Click on Print Nozzle Check Pattern to
see if your problem is resolved
Note: In extreme cases you may need to do 2 or 3 cleans.
