Troubleshooting
2 Troubleshooting
Contents
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recommended Service Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson Authorized Replacement Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power-On Diagnostics and Boot Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General System Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power or Lock-up Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Computer Doesn’t Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BlankScreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Supply Shut Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
No Keyboard Response . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sticking Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Blank Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Incorrect Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diskette Drive Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diskette Drive Noise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hard Disk Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Newly-installed Drive Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hard Disk Boot Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Software Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Parallel Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Serial Port Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Option Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Module Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mouse Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting with the NeXTSTEP Operating System . . . . . . . . . . . . . . . . .
Figures
Figure 2-l
Power or Lock-up Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 2-2
Keyboard Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 2-3
Video Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 2-4
Diskette Drive Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 2-5
Hard Disk Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 2-6
Software Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 2-7
Parallel Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 2-8
Serial Port Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 2-9
Option Card Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 2- 10 Memory Module Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 2-11
Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson NX Service Manual
2-i
Summary of Contents for NX
Page 1: ...EPSON NX Service Manual Printed on Recycled Paper ...
Page 17: ...Subassembly Descriptions Figure l 6 System Board Components 1 10 Epson NX Service Manual ...
Page 35: ...Power On Diagnostics and Boot Errors 2 4 Epson NX Service Manual ...
Page 80: ...Hard Disk Drive Types Epson NX Service Manual A l ...
Page 81: ...Had Disk Drive Types A 2 Epson NX Service Manual ...
Page 82: ...System l O Address Map Epson NX Service Manual A 3 ...
Page 83: ...System I O Address Map A 4 Epson NX Service Manual ...
Page 84: ...DMA Assignments Epson NX Service Manual A 5 ...
Page 85: ...Hardware Interrupts A 6 Epson NX Service Manual ...
Page 101: ...Connector Pin Assignments Table A 21 Adaptec Jumper Settings A 22 Epson NX service Manual ...
Page 102: ...Adaptec Jumper Settings Continued Epson NX Service Manual A 33 ...
Page 103: ...List of Abbreviations List of Abbreviations A 24 Epson NX Service Manual ...
Page 104: ...Reference Materials Epson NX Service Manual A 25 ...
Page 129: ...System Utilities Epson NX Service Manual B 23 ...
Page 139: ...CPU Circuitry Epson NX Service Manual C 3 ...
Page 140: ...Video Circuitry Part 1 Epson NX Sevice Manual C 4 ...
Page 141: ...System end Virtual Cache Controller Circuitry Epson NX Servlce Manual G5 ...
Page 142: ...Peripheral and I O Controller Circuitry Epson NX Service Manual C 6 ...
Page 143: ...SIMM and Memory circuitry Epson NX Service Manual G 7 ...
Page 144: ...Epson NX Sew w Manual C 8 Wingine Virtual Memory Controller circuitry ...
Page 145: ...VGA Feature Circuitry Epson NX Service Manual C 9 ...
Page 146: ...Keyboard Mouse Controller Circuitry Epson NX Service Manual C 10 ...
Page 147: ...RiserBoardConnector circuitry Epson NX Service Manual C 11 ...
Page 148: ...Power Supply and Reset Circuitry Epson NX Service Manual C 12 ...
Page 149: ...Supplemental PAL Circuitry Epson NX Service Manual C 13 ...
Page 150: ...Video Circuitry Part 2 Epson NX Service Manual C 14 ...