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•
If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to
separate the sheets, then reload it.
•
If paper is jamming when you are inserting only one or two sheets, try loading more pages at a
time. However, do not load more than the recommended number of sheets.
•
If you’re printing on both sides of the paper, try loading fewer sheets.
•
Use new, smooth, high-quality paper that is not curled, creased, old, or too thin. Make sure to
load it printable side up.
•
Do not load paper that is too thick for the printer.
•
Do not load paper with holes punched in it.
Paper Jams
If paper jams, follow these steps to clear it:
1. Cancel the print job, if necessary.
2. Gently pull the jammed paper from the output tray or sheet feeder.
3. If paper is stuck inside, open the printer cover, then remove all of the paper inside the printer,
including any torn pieces. Close the printer cover. If paper remains in the sheet feeder, gently
pull it out, then carefully reload paper and press the
paper button to resume printing.
Warning:
Be careful not to pull the cables or ink tubes, or touch other components inside the printer
unnecessarily. Otherwise, ink may leak or the printer may be damaged.
