Epson G680A User Manual Download Page 80

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4-14

Maintenance and Troubleshooting

PapU-U
Rev. C

A5 size

CHAP4.FM

2/1/00

Pass 0

Proof Sign-off:
E.Omori

_______

_______

_______

The image is faint or out of focus.

Cause

What to do

The document is not
placed correctly.

Make sure the document is flat against
the document table.

Exposure setting is
unsuitable.

Adjust your software’s Exposure
setting. See your software manual.

Gamma setting is
unsuitable.

Adjust your software’s Gamma
setting. See your software manual.

The image is too dark.

Cause

What to do

Brightness is unsuitable.

Check your software’s Brightness
setting.
Check the brightness and contrast
settings of your computer display.
See your software manual.

Straight lines in the image come out jagged.

Cause

What to do

Document is not placed
correctly.

Make sure the document orientation
is perfectly straight on the document
table. Align vertical and horizontal
lines with the scales at the top and side
of the document table.

Summary of Contents for G680A

Page 1: ......

Page 2: ... how to make basic software settings It also offers troubleshooting tips and calibrating information Information on EPSON Scanner Software for Windows Online help provides you with detailed information on EPSON TWAIN and EPSON Scan II Access online help from the EPSON Scanner folder or click the Help button in the EPSON TWAIN or EPSON Scan II dialog box Information on PageManager and other Softwar...

Page 3: ...r third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product SEIKO EPSON CORPORATION and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORP...

Page 4: ...en 392 8502 Japan Representative EPSON EUROPE B V Address Prof J H Bavincklaan 5 1183 AT Amstelveen The Netherlands Declares that the Product Product Name Image Scanner Model G680A G680B Conforms to the following Directive s and Norm s Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 Directive 73 23 EEC EN 60950 November 1998 H Horiuchi Presi...

Page 5: ...e Scanner 1 2 Scanner Parts 1 3 Choosing a Place for the Scanner 1 5 Installing a SCSI Interface Board Windows Only 1 7 Releasing the Transportation Lock 1 8 Plugging in the Scanner 1 9 Initialization 1 10 Connecting the Scanner SCSI to Your Computer 1 11 Understanding SCSI connections 1 12 Setting the SCSI ID number 1 13 Setting the terminator switch 1 15 Connecting the scanner 1 16 Power on sequ...

Page 6: ...Using the Film Adapter 3 2 Unpacking the Film Adapter 3 2 Installing the Film Adapter 3 3 Film holders 3 5 Loading slides and film 3 7 Scanning normal reflective documents 3 11 Using the Automatic Document Feeder 3 12 Unpacking the Automatic Document Feeder 3 12 Installing the Automatic Document Feeder 3 13 Loading paper into your Automatic Document Feeder 3 15 Loading documents manually 3 17 Docu...

Page 7: ...ard 4 22 Appendix A Technical Specifications Scanning A 2 Electrical A 4 Environmental A 4 Safety Approvals A 5 CE marking A 5 SCSI Interface SCSI model only A 6 USB Interface USB model only A 7 Initialization Methods A 8 Automatic Document Feeder A 9 Film Adapter A 10 Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users B 3 For Australian Users B 5 For Singa...

Page 8: ...PapU U Rev C A5 size PAPU U TOC 2 1 00 Pass 0 L Proof Sign off E Omori _______ leadername _______ editorname _______ vi ...

Page 9: ...rs or over 16 million colors or up to 256 shades of gray EPSON Scan II scanner utility and EPSON TWAIN let you take full advantage of your scanner s advanced features Auto Area Segmentation AAS allows you to separate text from photographs on a page so that grayscale images are clearer and text recognition is more accurate Text Enhancement Technology TET enhances text recognition accuracy for optic...

Page 10: ...tion OCR scanning the Automatic Document Feeder allows you to scan up to 20 pages automatically then use them in word processing programs as if you had typed the text yourself Film Adapter B81313 Allowsyoutoscan transparentmaterials primarily35 mm slidesand filmstrips The Film Adapter s reading area allows you to scan film up to 4 5 inches in size Note The asterisk is a substitute for the last dig...

Page 11: ... Do not let the power cord become damaged or frayed If you use an extension cord with the scanner make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Except as specifically explained in this User s G...

Page 12: ...sorgung muß sichergestellt werden daß die Gebäudeinstallation mit einem 16 A Überstromschalter abgesichert ist ENERGY STAR Compliance As an ENERGY STAR Partner EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency The International ENERGY STAR Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the i...

Page 13: ...low Earth Blue Neutral Brown Live As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug proceed as follows The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or with the earth symbol G The blue wire must be connected to the terminal in the plug marke...

Page 14: ...6 Introduction PapU U Rev C A5 size INTRO FM 2 1 00 Pass 0 L Proof Sign off E Omori _______ leadername _______ editorname _______ ...

Page 15: ...ng a SCSI Interface Board Windows Only 1 7 Releasing the Transportation Lock 1 8 Plugging in the Scanner 1 9 Initialization 1 10 Connecting the Scanner SCSI to Your Computer 1 11 Understanding SCSI connections 1 12 Setting the SCSI ID number 1 13 Setting the terminator switch 1 15 Connecting the scanner 1 16 Power on sequence 1 18 Power off sequence 1 19 Connecting the Scanner USB to Your Computer...

Page 16: ... the Scanner Your GT 7000 GT 7000 PHOTO GT 7000 USB comes shipped with CD ROMs which include the driver software that runs your scanner and some additional items depending on your scanner model For the GT 7000 PHOTO scanner SCSI interface cable SCSI model only USB interface cable USB model only power cord Film Adapter film holders for the Film Adapter ...

Page 17: ... also available as an option for GT 7000 GT 7000 USB Depending on the country of purchase the power cord may come attached to the scanner The shape of the AC plug also varies so make sure the plug included is the correct shape for the electrical outlet in your country Scanner Parts carriage in the home position document table operate button operate light start button transportation lock document c...

Page 18: ...Pass 0 L Proof Sign off E Omori _______ leadername _______ editorname _______ 0 5 4 9 1 6 2 7 3 8 SCSI terminator switch SCSI ID rotary switch AC inlet SCSI interface connectors option connector SCSI model option connector USB interface connector AC inlet USB model ...

Page 19: ...e surface The scanner will not operate properly if it is on an angle Place the scanner close enough to the computer for the interface cable to reach it easily Place the scanner near a wall outlet where the power cord can be easily unplugged Note for French speaking users Placez le scanner près d une prise de courant où la fiche peut être débranchée facilement Allow space behind the scanner for the...

Page 20: ...ner away from high temperatures humidity and excessive dirt or dust Also avoid using or storing the scanner in places subject to rapid changes of temperature and humidity Keep the scanner away from direct sunlight and strong light sources Avoid places subject to shocks and vibrations 480 mm 100 mm or more 425 mm 88 mm 287 mm When document cover is closed ...

Page 21: ...ard installed in your PC go to the next section Note For additional information see the installation guide that comes with your SCSI board 1 Turn off the computer and any peripheral devices Unplug any power cords then disconnect all cables from the back panel of your computer 2 Remove the cover from your computer w Caution Static electricity can damage electronic components Discharge static electr...

Page 22: ...a flat stable surface with the back facing you 2 Turn the transportation lock on the right side to the unlocked position using a coin or similar object as shown below Note When you cannot turn the transportation lock because of excessive resistance turn the scanner on then after the operate light starts flashing red turn the scanner off and try again See the next section to turn on the scanner Ret...

Page 23: ...operate button is not pushed in beyond the surface of the front panel 2 If the power cord is not attached to the scanner connect it to the AC inlet on the back of the scanner and plug the other end into a properly grounded electrical outlet c Caution It is not possible to change the scanner s voltage If the label on the back of the scanner does not show the correct voltage for your country contact...

Page 24: ...Turn on the scanner by pressing the P operate button The operate light starts flashing 3 Make sure the fluorescent lamp on the carriage flashes and the carriage moves slightly 4 The operate light stays on meaning the scanner has completed initialization 5 Turn off the scanner If the scanner does not work as described make sure the power cord is firmly plugged in and that you have released the tran...

Page 25: ... according to the directions included with it Also see Installing a SCSI Interface Board on page 1 7 If your PC has a SCSI board up and running connect the scanner as described in the next section Note You will need to install the SCSI driver that is normally included with Windows 95 98 or NT see your system documentation for instructions or the driver described in the SCSI board installation docu...

Page 26: ...evice in a daisy chain is connected to the computer each of the other devices is connected to another SCSI device SCSI Cables Youmayneedtopurchase SCSIcables before settingupyourSCSI daisychain Besurethe SCSIcableconnectorsaresuitableforyour hardware depending on the maker of your SCSI device and SCSI interface board SCSI ID and terminator Each device has a SCSI ID number the computer is usually n...

Page 27: ...ze CHAP1 FM 2 1 00 Pass 0 R Proof Sign off E Omori _______ leadername _______ editorname _______ Setting the SCSI ID number The scanner s default SCSI ID number is 2 The SCSI ID rotary switch is located at the rear of the scanner 2 7 3 8 4 9 5 0 6 1 ...

Page 28: ...hat is already assigned to another device otherwise the computer scanner and other devices will not operate properly ID Availability Description 0 Not available for Macintosh Used for hard disk Not recommended for Windows Usually used for hard disk 1 Not recommended Usually used for hard disk 2 Factory setting of the scanner 3 Not available if your Macintosh has a built in CD ROM 4 5 6 7 Not avail...

Page 29: ...e terminator switch The scanner has a built in terminator which allows SCSI devices to communicate properly with each other You may need to change the terminator switch setting according to your computer system Note Do not use an external terminator ON The terminator switch is located at the rear of the scanner Only the scanner is connected terminator on ...

Page 30: ...connectors you need varies depending on the maker of your SCSI device and SCSI interface board 1 Make sure the scanner computer and all other SCSI devices are turned off and unplugged from the power source c Caution Do not connect the scanner to the computer or other devices while they are turned on as damage may occur The scanner is the last device in the daisy chain other SCSI device terminator ...

Page 31: ...e length of cable in the daisy chain must not exceed 6 meters otherwise the system may not work properly To connect the scanner to a PC using SCSI 2 the length of the cable must not exceed 3 meters 3 Connect the other end of the cable to the SCSI port of your computer or another SCSI device Note The SCSI port on the Macintosh is the larger port with the SCSI icon over it 4 Plug in the power cords ...

Page 32: ...he daisy chain first then the second farthest and so on until finally your computer If you attempt to use a SCSI device which has been turned on after the computer it may not work properly or the computer may not work properly For Windows 95 or 98 users The first time you turn on the computer after turning on the scanner one of the following dialog boxes may appear If you see one of these follow t...

Page 33: ...nished using your system turn off your computer first then the scanner and other SCSI devices in reverse order of the power on sequence While using your computer do not turn off any SCSI device which has a terminator that is active on Do not turn the scanner off and back on while using your computer otherwise the scanner may not work properly When the connection is complete you need to install the...

Page 34: ...ectly to the computer s USB port Also your system may not work properly if you use a USB cable other than that supplied by EPSON Understanding USB connections USB Cables USB cables enable you to connect or remove peripherals to and from your computer easily without having to shut down and restart the system each time a peripheral is plugged in or unplugged You do not have to set an ID number or a ...

Page 35: ...rname _______ editorname _______ USB hub You can also use a USB hub allowing you to increase the number of USB ports and therefore connect several peripherals Connecting the scanner To connect the scanner to your computer or USB hub 1 Connect one end of the cable Type B to the USB port on the back of the scanner ...

Page 36: ...le you to connect the scanner whether your PC is on or off If you connect the scanner while your PC is on the Add New Hardware Wizard dialog box will appear When this happens follow the instructions in Chapter 1 of your scanner software manual then install the software Connect the USB cable to your PC then install or start the scanner software following the software manual Do not connect or discon...

Page 37: ...name _______ editorname _______ Chapter 2 Using Your Scanner Lights and Buttons 2 2 Placing a Document on the Scanner 2 4 Removing the Cover for Thick or Large Documents 2 7 Sizing Up Your System 2 9 RAM and hard disk size 2 9 Accelerator boards 2 9 Video cards 2 9 Monitors 2 10 File compression software 2 10 ...

Page 38: ...tes The basic procedure for scanning is as follows 1 Turn on the scanner Keep in mind the Power on sequence on page 1 18 2 Place the document you want to scan on the document table This is described in detail on page 2 4 3 Run the scanner software and scan See your scanner software manual for details on scanning Lights and Buttons The scanner has one indicator light and two buttons ...

Page 39: ...to scan images F Rapidly flashing Red or Orange An error occurred See Chater 4 Troubleshooting on page 4 9 for more information N N A The scanner is turned off O on N off F flashing Button Function P Operate Turns the scanner on and off Start The hardware switch to execute scanning and transfer the scanned image to assigned application software To use this feature you need to setup software See EP...

Page 40: ...efore scanning a document remember to respect the rights of copyright owners Do not scan published text or images without first checking the copyright status 1 Turn on the scanner by pressing the Poperate button The operate light starts flashing 2 Turn on the computer and make sure that the scanner s operate light is on but has stopped flashing operate light operate button ...

Page 41: ...00 Pass 0 R Proof Sign off E Omori _______ leadername _______ editorname _______ 3 Open the document cover 4 Place the document on the document table with the side to be scanned facing down Make sure that the document is carefully aligned corner of the document ...

Page 42: ...e otherwise the image will appear fuzzy and out of focus Also be sure to close the document cover to prevent interference from external light Always keep the document table clean See Cleaning the Scanner in Chapter 4 Do not leave photographs on the document table for an extended period of time as they may stick to the glass Do not place heavy objects on top of the scanner 6 Start your scanner soft...

Page 43: ...Removing the Cover for Thick or Large Documents For thick materials or documents that are larger than the document table remove the document cover Note When scanning with the cover removed do not leave any area of the document table exposed to prevent interference from external light Hold the back of the document cover and lift straight up ...

Page 44: ...name _______ editorname _______ When you are finished scanning reattach the document cover by pushing straight down on the back until it clicks into place c Caution Make sure both of the cover s notches are directly above the clips on the scanner before pushing it down into place otherwise damage may occur ...

Page 45: ...canner user RAM and hard disk size Scanned images use much more memory than text files so you may need more RAM Random Access Memory in your computer and a larger hard disk than you have used previously Accelerator boards In addition to memory processing speed is important because large files take longer to process than small ones Therefore you may want to add an accelerator board to your computer...

Page 46: ...re you have a high quality video card File compression software Many different programs are available to make image files smaller for storage or transmission For example some compression software can store a 3MB image file on a 1 44MB floppy disk and compress images and restore them with no loss of data or quality others compress images more but the restored file is not exactly the same as the ori...

Page 47: ...he Film Adapter 3 2 Installing the Film Adapter 3 3 Film holders 3 5 Loading slides and film 3 7 Scanning normal reflective documents 3 11 Using the Automatic Document Feeder 3 12 Unpacking the Automatic Document Feeder 3 12 Installing the Automatic Document Feeder 3 13 Loading paper into your Automatic Document Feeder 3 15 Loading documents manually 3 17 Document specifications 3 18 ...

Page 48: ... compact so it can be attached or removed easily when you alternate scanning between transparent materials and normal reflective paper documents Unpacking the Film Adapter When you first open the package make sure that all the following items are included If any items are missing or damaged contact your EPSON dealer immediately Do not throw away the package after unpacking the Film Adapter as it c...

Page 49: ...lling the Film Adapter Follow the steps below to install the Film Adapter on the scanner 1 Make sure the scanner is turned off 2 Remove the document cover from the scanner by lifting the back straight up See page 2 7 3 Place the Film Adapter on the document table so that the hinges face the rear of the scanner and it fits on the table ...

Page 50: ... C A5 size CHAP3 FM 2 1 00 Pass 0 L Proof Sign off E Omori _______ leadername _______ editorname _______ 4 Connect the Film Adapter connector to the scanner s option connector 5 Turn on the scanner 6 Turn on the Film Adapter ...

Page 51: ...To scan film see the instructions below c Caution Hold the film at the edges or else use gloves Touching the film surface with bare hands can leave fingerprints or other traces on the film Note The base side of the film is the side which the film maker s name and film ID numbers are shown 35 mm negative or positive film Insert a strip of film in the 35 mm film holder base side facing down ...

Page 52: ...0 L Proof Sign off E Omori _______ leadername _______ editorname _______ 120 220 6 cm x 9 cm film Insert film in the 120 220 6 cm x 9 cm size film holder base side facing down 4 x 5 inches film Insert film in the 4 5 inch film holder base side facing down ...

Page 53: ...w near the hinges before scanning transparencies You need to select TPU for Neg Film or TPU for Pos Film in the Document Source settings in EPSON TWAIN depending on the type of film negative or positive you are scanning The scanner software automatically controls the operation of the Film Adapter Follow the steps below to load film or slides c Caution Hold the film at the edges or else use gloves ...

Page 54: ...Load the transparency to be scanned face down on the scanner s document table in the window of the Film Adapter as shown below If you are scanning 35 mm strip film use the 35 mm film holder to set the film If you are scanning slides or transparencies which willnot fit in the film holders place them directly on the document table ...

Page 55: ...rname _______ editorname _______ Note Place the film holder on the document table in alignment with the upper left hand corner of the Film Adapter When scanning 120 220 6cm 9cm or similar film use the film holder as shown below If the film size is 4 5 or similar use the film holder as shown below ...

Page 56: ... EPSON TWAIN of negatives scanned using a film holder the color may appear odd as the frame of the film holder is perceived as white causing your scans to appear darker To see the correct color click and drag the mouse over an area then click the zoom preview button You can move and adjust the position of 35mm film by sliding the strips inthe film holder so the frames you wantto scanare positioned...

Page 57: ...l reflective documents you can simply turn off the Film Adapter then place documents between it and the document table If you will not scan transparencies for a long time you can remove the Film Adapter and store it in the original package Remove the Film Adapter in reverse order as described on page 3 3 Note When scanning thin documents you may see an impression of the underside of the Film Adapt...

Page 58: ...multiple page documents into your scanner This document feeder is particularly useful for OCR optical character recognition scanning or for creating an image database Unpacking the Automatic Document Feeder When you unpack your Automatic Document Feeder make sure you have all the parts shown below If any items are missing or damaged contact your EPSON dealer immediately paper support Automatic Doc...

Page 59: ...Automatic Document Feeder on your EPSON scanner 1 Make sure your scanner is turned off and unplug the scanner s power cord 2 Remove your scanner s document cover by lifting the back straight up See page 2 7 3 Remove the protective materials from the Automatic Document Feeder 4 Insert the hinges on the Automatic Document Feeder into the holes at the back of the scanner and close the Automatic Docum...

Page 60: ...Automatic Document Feeder s connector to the scanner s option connector 6 Attach the paper support to the Automatic Document Feeder Note After you install the Automatic Document Feeder be sure to select Automatic Document Feeder ADF in the Document Source settings in EPSON TWAIN See EPSON Scan II EPSON TWAIN User s Guide for more information ...

Page 61: ...hickness of 4 0 mm or less Follow the steps below to load paper into the Automatic Document Feeder Note Make sure no documents or dust is on the document table when using the Automatic Document Feeder Dust on the document table near the carriage home position may result in vertical lines on the scanned images 1 Slide the right edge guide all the way to the right Checks 85 127 mm 3 3 5 inches B5 18...

Page 62: ... meets resistance Make sure that the side you want to scan is facing up Then move the right edge guide so it is flush with the right edge of your paper Documents are output into the lower tray after scanning is finished Note In the following situations see the respective pages for problem solving information When paper is jammed see page 4 19 When a scanned image has unwanted lines see page 4 16 ...

Page 63: ...e Automatic Document Feeder or its cover while it is operating results in an option error and paper feeding stops Always close the Automatic Document Feeder and its cover before scanning If you are scanning thick material or documents of more than 2 cm in height the Automatic Document Feeder can be left in the upright position Be sure to select Flatbed in the Document Source settings in EPSON TWAI...

Page 64: ...o it The document has no staples or other objects attached that might damage the feeder mechanism The document has no folds closer than 5 mm from its edge The document is not a multipart form or bound The document has no rear carbon coating The document has no cut out areas Size Width 3 3 to 8 5 inches 85 to 216 mm Length 5 to 14 inches 127 to 356 mm Thickness 0 07 to 0 16 mm Weight 58 to 122 g m2...

Page 65: ...___ Other precautions Do not feed photographic sheets or valuable original artwork into the Automatic Document Feeder as misfeeding a document may result in accidental wrinkling or damage When you are scanninghigh quality coloror halftone documents itisrecommendedyouopentheAutomaticDocumentFeederand scan documents individually ...

Page 66: ...3 20 Options PapU U Rev C A5 size CHAP3 FM 2 1 00 Pass 0 L Proof Sign off E Omori _______ leadername _______ editorname _______ ...

Page 67: ...pter 4 Maintenance and Troubleshooting Maintenance 4 2 Cleaning the scanner 4 2 Replacing the fluorescent lamp 4 3 Cleaning or replacing the paper path guide 4 3 Transporting the Scanner 4 8 Problems and Solutions 4 9 Error indicator 4 9 Operating problems 4 10 Quality problems 4 12 Clearing Jammed Paper 4 20 Changing the SCSI ID number or SCSI board 4 22 ...

Page 68: ... of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Be sure that there is no dust on the glass of the document table Dust can cause white spots in your scanned image w Caution Be careful not to scratch or damage the glass of the document table and do not use a hard or abrasive brush to clean it A damaged glass surface can decrease the scanning quality Never use alcohol th...

Page 69: ...y must be replaced For details contact your dealer c Caution Never open the case of the scanner If you think repairs or adjustments are necessary consult your dealer Cleaning or replacing the paper path guide If you notice the quality of your scans have declined or you simply want to keep the quality of your scans at their best clean the Automatic Document Feeder paper path guide If the paper path...

Page 70: ...1 00 Pass 0 L Proof Sign off E Omori _______ leadername _______ editorname _______ Removing the paper path guide 1 Turn off the scanner 2 DisconnectthecablefortheAutomaticDocumentFeeder and take the Automatic Document Feeder off the scanner 3 Take off the paper support ...

Page 71: ...ass 0 R Proof Sign off E Omori _______ leadername _______ editorname _______ 4 Put the Automatic Document Feeder on the document table upside down 5 Unclip the two white hooks to release the paper path guide Pull the hooks out of the through holes 6 Remove the paper path guide ...

Page 72: ..._____ editorname _______ Cleaning the paper path guide Gently wipe off dust from the transparent plastic sheet of the paper path guide with a soft dry cloth c Caution Be careful not to scratch or damage the paper path guide Be careful not to touch the rollers or metal parts of the Automatic Document Feeder as damage may occur ...

Page 73: ... Sign off E Omori _______ leadername _______ editorname _______ Attaching the paper path guide 1 Insert the transparent plastic sheet of the paper path guide into the paper path of the Automatic Document Feeder 2 Insert the hooks into the rectangular through holes until they clip into place ...

Page 74: ...me position position nearest the cover hinges When the operate light turns green turn off the scanner 2 Turn the transportation lock to the locked position to secure the carriage Note If the scanner is broken the carriage may not automatically return to the home position If it does not raise the front of the scanner and hold it up until the carriage comes to rest in the home position Then perform ...

Page 75: ...nformation helpful for problem solving Error indicator If an error occurs the scanner stops operating and the operate light shows the type of error Pattern of light Problem and solution F Rapidly flashing red Cause 1 The interface setup is wrong or the scanner is not properly connected to the computer What to do 1 Check the interface connection Then turn the scanner off and back on to initialize t...

Page 76: ...e see Chapter 1 in this guide or the software manual Incorrect operation of your software see your software manual F Rapidly flashing orange Cause 1 The cover of the optional Automatic Document Feeder is open or the release lever is pressed and paper feeding unit is slightly open What to do 1 Make sure that the cover of optional Auto Document Feeder is closed and or push the paper feeding unit dow...

Page 77: ...t scan Cause What to do The scanner is not ready to scan Wait until the READY light is green ready for scanning Interfaceportorsoftware settings are incorrect Make sure your interface port and software settings are corrrect Also make sure that your computer s interface board in installed properly For SCSI model users SCSI ID or terminator is incorrect Make sure the scanner s SCSI ID and terminator...

Page 78: ...sure your software is installed correctly Computer system doesn t meet the requirements Make sure your computer meets the memory and other system requirements specified for the software you are using Not enough memory is available Make sure the computer has enough memory for your software If the computer does not have enough memory available see your software and computer documentation for details...

Page 79: ...rped may not scan well c Caution Do not place heavy objects on the document table Edges of the document are not scanned Cause What to do The document size exceeds the readable scanning area Position the document so the area you want to scan is within the edge guide limits of the document table Colors are patchy or distored at the edges of the image Cause What to do The document is too thick or war...

Page 80: ...our software manual Gamma setting is unsuitable Adjust your software s Gamma setting See your software manual The image is too dark Cause What to do Brightness is unsuitable Check your software s Brightness setting Check the brightness and contrast settings of your computer display See your software manual Straight lines in the image come out jagged Cause What to do Document is not placed correctl...

Page 81: ...ot be installed correctly See the documentation that comes with your software and computer File format or image settings are unsuitable If you are importing an image file make sure the file format is one your softwarecanread Also makesurethe image settings of your software are appropriate for the type of image you want to scan A line of dots is always missing from the scanned image Cause What to d...

Page 82: ... the guide may be scratched and require replacement When using halftoning textured patterns of dots appear inside particular areas of the image Cause What to do Normal scanning This condition is normal The scanner automaticallymimimizestheproblem if Quality de screening is selected in the Image Type dialog box Colors in the image look odd Cause What to do Image Type and Destination settings are in...

Page 83: ...apabilities of your system are insufficient Check the color matching and color management capabilities of your computer display adapter and software Somecomputerscanchange the color palette to adjust the colors on your screen See your software and hardware manuals for details Normal scanning Exact color matching is very difficult Check your software and monitor documentation for information on col...

Page 84: ...printed size Scanned images cannot be printed or come out garbled when printed Cause What to do Printer is not connected or set up properly or maintenance is necessary Make sure your printer is properly connected to the computer correctly set up and maintained See your printer manual for details Software is not installed properly Check that your software in properly installed and set up for your p...

Page 85: ...___ editorname _______ Using the film holder frame The dark area around the film such as the frame of the film holder is perceived as white which alters the exposure of the scanning area and causes scans to appear darker See the correct color by clicking and dragging the mouse over an area and then clicking the zoom preview button ...

Page 86: ...Jammed Paper To clear jammed paper in the optional Automatic Document Feeder follow the steps below 1 Turn off the scanner 2 Push down the release lever to slightly raise the feeder mechanism and release the paper 3 Then slowly pull the jammed paper out of the feeder mechanism Be careful not to pull too hard the paper may tear making it more difficult to remove ...

Page 87: ... 00 Pass 0 R Proof Sign off E Omori _______ leadername _______ editorname _______ 4 If paper is still jammed inside the mechanism open the cover to remove it 5 After removing jammed paper make sure that the cover is closed and the feeder mechanism is clicked down into place ...

Page 88: ...______ Changing the SCSI ID number or SCSI board If you are using your scanner with Windows 98 and you want to change the scanner s SCSI ID number or replace the SCSI board with a new one follow the steps below 1 Double click the Scanners and Cameras icon in the Control Panel 2 Select your scanner in the installed devices list then click Remove ...

Page 89: ...Omori _______ leadername _______ editorname _______ 3 Click OK and close the dialog box 4 Shut down Windows 98 and turn off your PC and scanner 5 Change the SCSI ID number see page 1 13 or replace the SCSI board see page 1 7 6 Turn on your scanner and then your PC 7 Follow the instructions on the screen ...

Page 90: ...4 24 Maintenance and Troubleshooting PapU U Rev C A5 size CHAP4 FM 2 1 00 Pass 0 L Proof Sign off E Omori _______ leadername _______ editorname _______ ...

Page 91: ..._____ leadername _______ editorname _______ Appendix A Technical Specifications Scanning A 2 Electrical A 4 Environmental A 4 Safety Approvals A 5 CE marking A 5 SCSI Interface SCSI model only A 6 USB Interface USB model only A 7 Initialization Methods A 8 Automatic Document Feeder A 9 Film Adapter A 10 ...

Page 92: ...n scan 2400 dpi with Micro Step sub scan Output resolution 50 dpi to 9600 dpi 50 to 4800 dpi in 1 dpi increments 7200 dpi and 9600 dpi 7200 dpi and 9600 dpi performed with zoom function Color separation RGB color filters on CCD Reading sequence Monochrome One pass scanning Color page sequence Three pass scanning R G B Color byte sequence One pass scanning R G B Color line sequence One pass scannin...

Page 93: ...Gamma correction 2 types for CRT display 3 types for printer 1 type for user defined Color correction 1 type for CRT display 3 types for printer output available in color byte sequence mode and color line sequence mode 1 type for user defined Interface SCSI 50 pin half pitch connectors or USB Type B Receptable Connector Light source White cold cathode fluorescent lamp Reliability 30 000 cycles of ...

Page 94: ...140 F Humidity Operation 10 to 80 without condensation 20 to 80 without condensation when using the ADF Storage 10 to 85 without condensation Operating conditions Ordinary office or home conditions Extreme dust should be avoided Operation under direct sunlight or near a strong light source should be avoided Note Specifications are subject to change without notice 100 120 V model 220 240 V model In...

Page 95: ...odel Safety standards UL 1950 with D3 CSA C22 2 No 950 EMC FCC part 15 Subpart B Class B CSA C108 8 Class B 230V model Safety standards EN 60950 EMC EN 55022 CISPR Pub 22 Class B AS NZS 3548 Class B CE marking 230 V model Low Voltage Directive 73 23 EEC EN 60950 EMC Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 ...

Page 96: ...se COMMAND phase Logical Unit Number is fixed to 0 and command link function is not supported DATA phase Data in phase Data out phase STATUS phase MESSAGE phase MESSAGE IN phase MESSAGE OUT phase ATTENTION condition RESET condition Logic level TTL compatible Electrical standard ANSI X3T9 2 375R Revision 10L SCSI 2 ID Setting Selectable from 0 to 7 Terminator Internal terminator selectable enable d...

Page 97: ...ment Element Description Device Full Speed mode 12Mbit s Class Vendor specific Vendor ID 0x04B8 Seiko Epson Corp Product ID 0x0101 Configuration Characteristics Self powered Remote wake up feature Not supported Maximum power consumption from VBUS 2mA 5V Interface No alternate setting Number of endpoints used by this interface excluding endpoint 0 2 Class Vendor specific Endpoint 1 Bulk IN transfer...

Page 98: ...Hardware initialization The scanner is turned on The scanner receives a SCSI Reset signal from the SCSI interface Software initialization Software sends the ESC initialize the scanner command The scanner receives a SCSI Bus Device Message Hardware initialization The scanner is turned on The USB cable is unplugged from the USB port on the scanner Software initialization Software sends the ESC initi...

Page 99: ... specifications Input voltage DC 21 6 to 26 4 V DC 4 5 to 5 5 V Input Current 24V 0 8 A 5V 0 2A Environmental conditions Temperature Operation 10 C to 32 C 50 F to 90 F Storage 20 C to 60 C 4 F to 140 F Humidity Operation 20 to 80 without condensation Storage 10 to 85 without condensation Reliability 20 000 sheets Load Eject MCBF 10 000 sheets for Tranparency Film Load Eject MCBF 12 000 cycle of m...

Page 100: ...41 F to 95 F Storage 25 C to 60 C 13 F to 140 F Humidity Operation 10 to 80 without condensation Storage 10 to 85 without condensation Reliability Light Source 10 000 hours for light source MCBF Document Transparencies up to 4 x 5 inches film 35 mm strip film 35mm slide 120 220 size 6cm x 9cm strip film 4 x 5 inches film Manuscript Up to 4 x 5 inches film size Readable area 93 x 118 mm Dimensions ...

Page 101: ...Pass 0 R Proof Sign off E Omori _______ leadername _______ editorname _______ Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users B 3 For Australian Users B 5 For Singapore Users B 6 For Hong Kong Users B 7 For Philippines Users B 8 ...

Page 102: ...t customer support services for assistance We will be able to help you more quickly if you are able to give the exact information indicated below Serial number of your scanner The serial number label is on the back of the scanner Brand and model of your computer Scanner software version Click the About button on the Help menu in your application for the version number Version of Windows 95 3 1 NT ...

Page 103: ...t http www epson co uk Here you will find information on the latest EPSON products software drivers on line user guides and answers to frequently asked questions Faxon EPSON Contact Faxon EPSON Faxback Service for support information including troubleshooting tips switch settings and driver information To use Faxon EPSON call 01442 227332 in the UK or 0044 1442 227332 from the Republic of Irelandu...

Page 104: ...ur Customer and Warranty Support teams can be contacted by calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the Republic of Ireland They can provide the following services Technical information on installing configuring and operating your EPSON products Arranging for faulty EPSON products to be repaired within the warranty period A full list of EPSON Customer and Warranty Support service...

Page 105: ...and the system will guide you through a number of choices before faxing the information to your fax machine EPSON Bulletin Board System This is where you can download the latest software and drivers Visit the BBS to check out the latest versions If you have a modem phone 02 9417 5090 Internet URL http www epson com au Access the EPSON Australia World Wide Web pages Worth taking your modem here for...

Page 106: ...products and where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are Phone 02 9903 9040 Fax 02 9903 9189 We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes the User s Guide for your EPSON product type of computer ...

Page 107: ...rovide users with the following information Product information Answers to Frequently Asked Questions FAQs Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http www epson com hk Electronic bulletin board system An electronic bulletin board system BBS is also available to obtain printer information and the latest versions of printer drivers You can log on to...

Page 108: ...i _______ leadername _______ editorname _______ For Philippines Users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 ...

Page 109: ...ken the output image data byte A unit of information consisting of eight bits A byte can represent a control code or character carriage A component of the scanner that contains the optical sensor and light source for scanning color correction A method of adjusting the color image data for a particular type of device so that the reproduction results are as close as possible to the original colors c...

Page 110: ...on for EPSON Standard Code for Printers A system of commands that allows you to control printers from your software grayscale Images represented with various shades of gray in addition to black and white halftoning A method of reproducing images with patterns of dots to improve the quality of the output home position The position at the rear nearest the cover hinge position of the scanner where th...

Page 111: ...counted in units of dots plain bi level Bi level image data without the halftoning process port An interface channel through which data is transmitted between devices primary colors Basic colors See additive primary colors and subtractive primary colors resolution Indication of how finely an image is resolved into pixels Measured in dots per inch dpi pixels per inch ppi or samples per inch spi sca...

Page 112: ...nce point that is used to determine whether data will be processed as on or off In the case of color image data on means that a certain color will appear in a pixel or dot and off means that color will not appear there tone correction A method of adjusting the tone curve so that the reproduction results on different types of output devices have gradations similar to the original image tone curve T...

Page 113: ...ly 3 17 loading paper 3 15 to 3 16 paper sizes 3 15 paper path guide 4 3 to 4 7 precautions 3 19 release lever 4 20 specifications A 9 unpacking 3 12 B B5 3 15 B81313 2 3 2 B81314 2 3 12 blurred image 4 12 4 13 brightness setting 4 14 button operate 1 3 1 9 1 10 2 2 2 3 2 4 start 1 1 3 2 2 2 3 C cable SCSI 1 12 1 17 USB 1 20 1 21 calibration color 4 17 carriage 1 3 1 10 4 8 CE marking specificatio...

Page 114: ... 7 3 14 document table 1 3 2 2 2 5 3 3 3 8 3 17 4 2 document placing 2 4 E edge guide automatic document feeder 3 15 3 16 electrical specifications A 4 environmental specifications A 4 EPSON Scan II 1 EPSON TWAIN 1 3 7 3 10 3 14 error type 4 9 indicators 4 9 to 4 10 F faint image 4 14 file compression 2 10 film adapter 1 2 1 2 3 2 to 3 11 4 8 close 3 10 connect 3 4 install 3 3 to 3 4 loading trans...

Page 115: ... 15 Letter 3 15 lever release automatic document feeder 4 20 light operate 1 8 1 10 2 3 4 8 4 9 loading document manually automatic document feeder 3 17 paper automatic document feeder 3 15 to 3 19 slides and film 3 7 lock transportation 1 8 4 8 locked position 4 8 M Macintosh SCSI port 1 11 1 17 maintenance 4 2 to 4 8 matching color 4 13 to 4 19 memory 2 9 4 12 millions of colors 2 9 missing line...

Page 116: ...K 5 safety instructions 3 to 4 scan 2 2 2 6 ready 2 3 scanner specifications A 2 to A 8 scanning 2 6 normal reflective documents film adapter 3 11 specifications A 2 to A 3 SCSI board 1 7 1 11 4 21 to 4 23 cable 1 2 1 12 1 17 connections 1 11 1 12 1 16 to 1 17 port 1 11 1 17 terminator 1 12 1 15 1 19 4 11 SCSI ID number 1 12 to 1 14 4 11 4 21 to 4 23 rotary switch 1 13 SCSI interface specification...

Page 117: ..._____ leadername _______ editorname _______ U unlocked position 1 7 unpacking automatic document feeder 3 12 film adapter 3 2 scanner 1 2 USB cable 1 2 1 20 1 21 connections 1 20 to 1 22 hub 1 21 port 1 21 1 22 USB interface specifications A 7 V video card 2 9 W white spots 4 2 ...

Page 118: ...IN 6 L PapU U Rev C A5 size INDEX FM 2 1 00 Pass 0 Proof Sign off E Omori _______ leadername _______ editorname _______ ...

Page 119: ... No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S...

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