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Epson FX-1180 - Impact Printer, User Manual

The Epson FX-1180 - Impact Printer is a reliable and efficient printing solution with high-speed capabilities. For a hassle-free user experience, download the Quick Manual from manualshive.com for free. This comprehensive manual provides step-by-step instructions and troubleshooting tips, ensuring optimal performance of this exceptional printer.

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Chapter 7

Troubleshooting

Proof Sign-off:
Hida

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Kimura

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Stana

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Using the Error Indicators   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  7-2

Problems and Solutions   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  7-3

Power supply problems  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  7-3
Paper loading or feeding problems  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  7-4
Wrong top-of-form position  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  7-7
Wrong tear-off position  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  7-8
Printing or printout quality problems  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  7-9

Clearing Paper Jams   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  7-13

Aligning Vertical Lines in Your Printout   .  .  .  .  .  .  .  .  .  .  .  .  .  7-14

Printing a Self Test   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  7-15

Printing a Hex Dump   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  7-17

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Troubleshooting      

7-1

Summary of Contents for FX-1180 - Impact Printer

Page 1: ......

Page 2: ...s paper support edge guides paper release lever G PARTSA AC inlet knob paper thickness lever optional interface cover ribbon cartridge paper tension unit sprocket center support parallel interface tractor unit parts G PARTSB L Gentian W Rev C A5 size cover 2 11 12 97 DR pass 0 ...

Page 3: ...adjust mode Pause light On when the printer is paused Flashes when the printer is in the micro adjust mode Load Eject button Loads a single sheet of paper Ejects a single sheet of paper if a sheet is loaded Loads continuous paper from the standby position Feeds continuous paper backward to the standby position LF FF button Feeds paper line by line Ejects a single sheet or advances continuous paper...

Page 4: ... this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION EPSON and EPSON ESC P ar...

Page 5: ...ment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications n...

Page 6: ...10 How To Use Your Manuals 0 11 Warnings Cautions and Notes 0 12 Chapter 1 Setting Up the Printer Unpacking the Printer 1 2 Choosing a Place for the Printer 1 3 Positioning the continuous paper supply 1 4 Installing or Replacing the Ribbon Cartridge 1 5 Plugging in the Printer 1 10 Connecting the Printer to Your Computer 1 11 Installing the Printer Driver on Your PC 1 13 For Windows 95 or NT 4 0 1...

Page 7: ...erview 2 13 Using the Printer Driver With Windows NT 3 5x 2 16 Accessing the printer driver from Windows applications 2 16 Accessing the printer driver from the Control Panel 2 18 Printer driver settings overview 2 19 Using the EPSON Remote Utility 2 21 Installing EPSON Remote 2 21 Accessing EPSON Remote 2 21 Chapter 3 Printing on Continuous Paper Setting the Paper Release Lever 3 2 Setting the Pa...

Page 8: ... on Continuous Paper and Single Sheets 3 33 Switching to printing on single sheets 3 33 Switching to printing on continuous paper 3 34 Adjusting the Top of Form Position 3 35 Advancing the Paper to the Tear Off Edge 3 37 Using the Tear Off Bin button 3 37 Advancing paper to the tear off position automatically 3 38 Adjusting the tear off position 3 38 Chapter 4 Printing on Single Sheets Available P...

Page 9: ...7 3 Paper loading or feeding problems 7 4 Wrong top of form position 7 7 Wrong tear off position 7 8 Printing or printout quality problems 7 9 Clearing Paper Jams 7 13 Aligning Vertical Lines in Your Printout 7 14 Printing a Self Test 7 15 Printing a Hex Dump 7 17 Appendix A Enhancing Your Printer With Options Paper Handling Options A 2 Using the Optional Cut Sheet Feeders A 4 Installing an option...

Page 10: ...ard A 25 Using a Serial Interface Card C82305 or 82306 A 27 Selecting a baud rate A 27 Handshake timing A 27 Error handling A 27 Appendix B Cleaning and Transporting the Printer Cleaning the Printer B 2 Transporting the Printer B 3 Appendix C Specifications Printer Specifications C 2 Mechanical C 2 Electrical C 4 Environmental C 5 Paper C 5 Safety approvals C 11 CE marking C 11 Command Lists C 12 ...

Page 11: ...Service for latest drivers and utilities D 5 World Wide Web D 5 For Australian Users D 6 EPSON FAXBACK D 6 EPSON Bulletin Board System D 6 Internet URL http www epson com au D 6 Your dealer D 6 EPSON Helpdesk D 7 For Singapore Users D 7 For Hong Kong Users D 7 Internet home page D 8 Electronic Bulletin Board System D 8 Technical support hotline D 8 For Philippines Users D 8 Glossary Index L Gentia...

Page 12: ...es labels single sheets and envelopes q High speed draft mode printing of up to 455 characters per second at 12 characters per inch Your printer also comes with printer driver software the EPSON Status Monitor 2 utility for Microsoft Windows 95 that lets you check the status of your printer quickly and easily and other software In addition several options are available to help suit your individual...

Page 13: ...een documents For more information see Chapter 3 q Use the paper release lever to change the paper path without removing continuous paper from the tractors Using the paper release lever you can easily switch to printing on single sheets without removing the continuous paper loaded in the printer You can switch to single sheet printing this way whenever the tractor is installed in the front or the ...

Page 14: ...below paper can be fed into the printer from the top front bottom or rear You select the paper path that best suits your current printing needs Printing on continuous paper You can choose from three tractor positions front push rear push and pull and three paper entry slots front rear and bottom for continuous paper printing This section helps you determine which paper paths and tractor positions ...

Page 15: ...ter is shipped See the table below for details about the push positions and the corresponding paper paths Tractor Position Description front push Load paper from the front slot If you print on thick paper such as multi part forms use the front paper slot because this paper path is almost straight This reduces the chances of paper jams rear push Load paper from the rear slot Caution Do not load con...

Page 16: ...u can create a push pull tractor combination This improves the performance of continuous paper and is recommended for printing on continuous pre printed forms See Using two tractors in a push pull combination on page 3 30 for more information You can use the front bottom or rear paper slot with the pull tractor Paper Slot Description front If you print on thick paper such as multi part forms or co...

Page 17: ...he backing sheets inside the printer and cause a paper jam Printing on single sheets As shown below you can load ordinary single sheets not single sheet multi part forms and envelopes one at a time from the top of the printer using the paper guide that comes with the printer You can also load single sheet paper using an optional cut sheet feeder front sheet guide or front paper guide For informati...

Page 18: ... A Enhancing Your Printer With Options Ribbon Cartridges Your printer uses the following ribbon cartridge EPSON black ribbon cartridge FX 880 8750 FX 1180 8755 When printing becomes faint you need to replace the ribbon cartridge Genuine EPSON ribbon cartridges are designed and manufactured to work properly with your EPSON printer They ensure proper operation and long life of the print head and oth...

Page 19: ...ounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off q Do not use a damaged or frayed power cord q If you use an extension cord with the printer make sure the total ampere rating of all devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total of all devices plugged into ...

Page 20: ...ked with this symbol q If you plan to use the printer in Germany observe the following To provide adequate short circuit protection and over current protection for this printer the building installation must be protected by a 16 Amp circuit breaker Note for German speaking users Bei Anschluß des Druckers an die Stromversorgung muß sichergestellt werden daß die Gebäudeinstallation mit einem 16 A Üb...

Page 21: ...m Users Use of options Epson UK Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson UK Limited Safety information w Warning This appliance must be earthed Refer to rating plate for voltage and check that the appliance voltage corresponds to t...

Page 22: ...e letter L If damage occurs to the plug replace the cord set or consult a qualified electrician Replace fuses only with a fuse of the correct size and rating How To Use Your Manuals This User s Guide provides detailed information on setting up and using your printer The Quick Reference Guide that also comes with the printer summarizes basic information on how to use the printer Although this manua...

Page 23: ...ings must be followed to avoid bodily injury c Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your printer L Gentian W Rev C A5 size Introduction 11 14 97 pass 1 12 Getting to Know Your Printer ...

Page 24: ... paper supply 1 4 Installing or Replacing the Ribbon Cartridge 1 5 Plugging in the Printer 1 10 Connecting the Printer to Your Computer 1 11 Installing the Printer Driver on Your PC 1 13 For Windows 95 or NT 4 0 1 13 For Windows 3 1 or NT 3 5x 1 16 Optional printer drivers for DOS program users 1 18 1 R Gentian W Rev C A5 size Chapter 1 11 14 97 pass 0 Setting Up the Printer 1 1 ...

Page 25: ...have is the right one for your location You must remove all protective materials packed around and inside your printer before you set it up and turn on the power Follow the directions on the Notice Sheet packed with the printer to remove these materials Save all packing and protective materials in case you need to ship the printer in the future It should always be transported in its original packa...

Page 26: ... operation and maintenance q Avoid using or storing the printer in places subject to rapid changes in temperature and humidity Also keep it away from direct sunlight strong light heat sources or excessive moisture or dust q Avoid places subject to shocks and vibrations q Place the printer near a wall outlet where you can easily unplug the power cord Note for French speaking users Placez l impriman...

Page 27: ... at least the following weight 15 2 kg 33 51 lb for FX 880 19 2 kg 42 33 lb for FX 1180 q Never use a stand that tilts the printer The printer should always be kept level q Position your printer s power cord and interface cable so they do not interfere with paper feeding If possible secure the cables to a leg of the printer stand Positioning the continuous paper supply Before using continuous pape...

Page 28: ...ufactured by EPSON may cause damage to your printer not covered by EPSON s warranties w Warning You need to move the print head by hand to install or replace the ribbon cartridge If you have just used the printer the print head may be hot let it cool before touching it 1 Make sure the printer is turned off The printer is off when the surface of the Operate button is even with the button protectors...

Page 29: ...ter cover by its back edge and then pull it straight up and off 4 Press up the tabs on each side of the paper tension unit then lift the front of the unit and pull it up and out of the printer À Á fx1 6 1 À Á g1 6 2a  L Gentian W Rev C A5 size Chapter 1 11 14 97 pass 0 1 6 Setting Up the Printer ...

Page 30: ...ed ribbon cartridge is installed grasp the cartridge by its handle and pull it up and out of the printer 7 Remove the new ribbon cartridge from the package and turn the ribbon tightening knob in the direction of the arrow to remove any slack in the ribbon print head fx1 7 handle fx1 7 a g1 7 1 1 R Gentian W Rev C A5 size Chapter 1 11 14 97 pass 0 Setting Up the Printer 1 7 ...

Page 31: ...the plastic hooks into the slots 9 Use a pointed object such as a ball point pen to guide the ribbon between the print head and ribbon guide while you turn the ribbon tightening knob to help feed the ribbon into place g1 7 2 ribbon tightening knob fx1 8 1 L Gentian W Rev C A5 size Chapter 1 11 14 97 pass 0 1 8 Setting Up the Printer ...

Page 32: ...ibbon is not twisted or creased 11 Install the paper tension unit by placing it on the printer s mounting pegs and lowering it into place Press down on both ends of the unit until it clicks into place fx1 8 2 g1 9 1 1 R Gentian W Rev C A5 size Chapter 1 11 14 97 pass 0 Setting Up the Printer 1 9 ...

Page 33: ...r into place Then push it down until it clicks Plugging in the Printer 1 Make sure the printer is turned off The printer is off when the surface of the Operate button is even with the button protectors as shown below g1 9 2 g1 10 L Gentian W Rev C A5 size Chapter 1 11 14 97 pass 0 1 10 Setting Up the Printer ...

Page 34: ... outlet Connecting the Printer to Your Computer To connect your computer to your printer s built in parallel interface you need a shielded twisted pair parallel cable with a D SUB 25 pin male connector for your computer and a 36 pin Centronics compatible connector for the printer If your computer requires a different type of printer interface you should be able to use one of the optional interface...

Page 35: ...ueeze the wire clips together until they lock in place on both sides of the connector 4 If your cable has a ground wire connect it to the printer s ground connector as shown below g1 11 g1 12 1 g1 12 2 L Gentian W Rev C A5 size Chapter 1 11 14 97 pass 0 1 12 Setting Up the Printer ...

Page 36: ...l advantage of the printer s capabilities The printer driver is included in the EPSON printer software disks that come with your printer If you are using DOS see Optional printer driver for DOS program users on page 1 18 Note Before you install the printer software it is best to make backup copies of the EPSON printer software disks For Windows 95 or NT 4 0 Follow the steps below to install the pr...

Page 37: ...r Windows 95 you can install the EPSON Status Monitor 2 utility program See Chapter 6 for information on installing and using the Status Monitor Using Windows 95 plug and play If you are using Windows 95 and want to install the driver using plug and play follow the steps below Note You can install the printer driver using plug and play only if your computer has an IEEE 1284 compatible bidirectiona...

Page 38: ...s under For Windows 95 or NT 4 0 on page 1 13 5 Click the Driver from disk provided by hardware manufacturer radio button Note Windows 95 may display the New Hardware Found screen again the next time you turn on your computer If this happens select the Do not install a driver radio button and then click OK This screen will not appear again 6 Click OK You see the Install From Disk screen 7 Insert D...

Page 39: ... you install the printer driver for Windows 95 you can install the EPSON Status Monitor 2 utility program See Chapter 6 for information on installing and using the Status Monitor For Windows 3 1 or NT 3 5x Follow the steps below to install the printer driver for Windows 3 1 or NT 3 5x Note Installing the printer driver for NT 3 5x may require network administration privileges Ask your network admi...

Page 40: ...disk in a drive other than drive A substitute the appropriate letter Then click OK The EPSON Printer Driver Setup dialog box appears 5 Select your printer and click OK Follow the instructions on the screen 31run drsetup 1 R Gentian W Rev C A5 size Chapter 1 11 14 97 pass 0 Setting Up the Printer 1 17 ...

Page 41: ...r printer choose the first available printer from the following list For FX 880 For FX 1180 FX 870 FX 1170 FX 850 FX 1050 FX 800 FX 1000 FX 85 FX 105 FX 80 FX 100 FX 80 FX 100 If none of these printers is listed choose the first one available from the following FX LX RX MX EPSON printer Standard printer Draft printer ASCII printer Note If your application does not list a suitable alternative conta...

Page 42: ...er from the Control Panel 2 9 Printer driver settings overview 2 10 Using the Printer Driver With Windows NT 4 0 2 11 Accessing the printer driver from Windows applications 2 11 Accessing the printer driver from the Start menu 2 13 Printer driver settings overview 2 13 Using the Printer Driver With Windows NT 3 5x 2 16 Accessing the printer driver from Windows applications 2 16 Accessing the print...

Page 43: ...n The EPSON Status Monitor 2 utility program is available only for Windows 95 It allows you to monitor the status of your printer alerts you when errors occur and provides you with troubleshooting tips To install and use the Status Monitor see Chapter 6 Using EPSON Status Monitor 2 Note Before proceeding make sure you have installed the printer driver on your PC as described in Chapter 1 To use th...

Page 44: ...verview on page 2 5 Accessing the printer driver from Windows applications To access the printer driver from a Windows application follow the general steps below How you access your printer driver may vary depending on the application you use See your application manual for details Note When you access the printer driver from within a Windows application any settings you make apply only to the app...

Page 45: ...b at the top of the window See Printer driver settings overview below for detailed information about the printer driver settings Accessing the printer driver from the Start menu To access the printer driver from the Start menu follow the steps below Note When you access the printer driver from the Start menu any change you make to the printer driver apply to all your applications 1 Click the Start...

Page 46: ...ttings Printer driver settings overview Your printer driver has three menus Paper Graphics and Device Options To open these menus see the sections on accessing the printer driver above The printer driver settings on each of these menus are described below When you finish making your printer driver settings click OK to apply the settings or click Restore Defaults to return the settings to their def...

Page 47: ...er size in the dialog box that appears q Orientation Select Portrait or Landscape q Paper source Click the paper source you want to use Graphics menu q Resolution Click the printing resolution you want The higher the resolution you select the more detailed your printout will be however increasing the resolution slows printing gra95 L Gentian W Rev C A5 size Chapter 2 11 14 97 pass 0 2 6 Using the ...

Page 48: ...t lighter or darker Device Options menu q Print Quality Select the print quality from the Print Quality list Higher quality means the printer produces more detailed printouts at a slower printing speed Once you ve checked your printer driver settings and changed them if necessary you are ready to print with continuous paper as described in Chapter 3 or with single sheets as described in Chapter 4 ...

Page 49: ... overview on page 2 10 Accessing the printer driver from Windows applications To access the printer driver from a Windows application follow the general steps below How you access your printer driver may vary depending on the application you use See your application manual for details Note When you access the printer driver from within a Windows application any settings you make apply only to the ...

Page 50: ...te When you access the printer driver from the Control Panel the printer driver settings you make apply to all your applications 1 In the Main window double click the Control Panel icon 2 Double click the Printers icon The Printers dialog box appears 3 Make sure your printer is highlighted then click Setup The printer driver settings window appears To access all the settings you may need to click ...

Page 51: ... paper you want to use If you don t see your paper size use the scroll bar to scroll through the list If your paper size is not included in the list click User Defined Size and enter the paper size in the dialog box that appears q Paper Source Click the paper source you want to use q Orientation Select Portrait or Landscape The diagram on the screen changes according to the orientation you select ...

Page 52: ...er driver from Windows applications or Accessing the printer driver from the Start menu below To check and change the printer driver settings see Printer driver settings overview on page 2 13 Note Accessing and changing printer driver settings may require network administration privileges Ask your network administrator for more information Accessing the printer driver from Windows applications To ...

Page 53: ...er is selected and then click Printer Setup Properties or Options You may need to click a combination of these buttons The Document Properties window appears and you see the Page Setup and Advanced menus These menus contain the printer driver settings setup40 prop40 L Gentian W Rev C A5 size Chapter 2 11 14 97 pass 0 2 12 Using the Printer Software ...

Page 54: ...ocument Defaults The screen displays the Default Document Properties window which contains the Page Setup and Advanced menus 4 To view a menu click the corresponding tab at the top of the window See the next section for detailed information about the printer driver settings Printer driver settings overview Your printer driver has two menus Page Setup and Advanced To open these menus see the sectio...

Page 55: ...r you want to use from the Paper Size list q Paper Source Click the paper source you want to use from the Paper Source list q Orientation Select Portrait or Landscape page40 L Gentian W Rev C A5 size Chapter 2 11 14 97 pass 0 2 14 Using the Printer Software ...

Page 56: ... the paper size for that paper source from the Change Setting list box q Graphic Select Resolution and then choose the printing resolution from the Change Setting list box The higher the resolution you select the more detailed your printout will be however increasing the resolution slows printing adv40 2 R Gentian W Rev C A5 size Chapter 2 11 14 97 pass 0 Using the Printer Software 2 15 ...

Page 57: ... settings match your requirements To access the printer driver see Accessing the printer driver from Windows applications or Accessing the printer driver from the Control Panel below To check and change the printer driver settings see Printer driver settings overview on page 2 19 Note Accessing and changing printer driver settings may require network administration privileges Ask your network admi...

Page 58: ...ies or Options You may need to click a combination of these buttons The screen displays the Document Properties dialog box which contains the Form and Orientation printer driver settings 3 Click Options or a similar button to view the Advanced Document Properties dialog box which includes the Graphics Resolution Color and Optimizations settings See Printer driver settings overview on page 2 19 for...

Page 59: ...highlighted then click Printer and select Properties The Printer Properties dialog box appears 3 Click the Details button then click Job Default You see the Document Properties dialog box which includes the Form and Orientation printer driver settings 4 Click Options to open the Advanced Document Properties dialog box which contains the Graphics Resolution Color and Optimization printer driver set...

Page 60: ...bed below When you finish making your printer driver settings click OK to apply the settings or click Cancel to cancel your changes Document Properties dialog box q Form Select the type of form you want to use If you don t see your form type select it from the Form list q Orientation Select Portrait or Landscape The diagram on the screen changes according to the orientation you select doc35 2 R Ge...

Page 61: ...q Optimization Turn the Print Text as Graphics setting on or off To set the brightness and contrast input the RGB gamma make other settings if necessary and click Halftone The Halftone Color Adjustment dialog box appears For details click Help in this dialog box Once you ve verified your printer driver settings and changed them if necessary you are ready to print with continuous paper as described...

Page 62: ...u inserted the disk in a drive other than drive A substitute the appropriate letter Then press Enter 3 Select your printer s name in the Printer Model window and press Enter C EPUTIL appears as the default directory 4 Press Enter again The EPSON Remote utility is copied to C EPUTIL Accessing EPSON Remote To access EPSON Remote type C PRNSET at the DOS prompt and press Enter Then follow the on scre...

Page 63: ...L Gentian W Rev C A5 size Chapter 2 11 14 97 pass 0 2 22 Using the Printer Software ...

Page 64: ... push tractor 3 15 Removing the printed document from the rear push tractor 3 18 Removing the tractor from the rear push position 3 19 Using the Tractor in the Pull Position 3 20 Installing the tractor in the pull position 3 20 Loading paper with the pull tractor 3 23 Removing the paper from the pull tractor 3 28 Removing the tractor from the pull position 3 28 Using two tractors in a push pull co...

Page 65: ...ets see Chapter 4 Front push tractor position For loading continuous paper from the tractor installed in the front push position Also set the lever to this position when using the front push and pull tractors in combination Rear push tractor position For loading continuous paper from the tractor installed in the rear push position Also set the lever to this position when using the rear push and pu...

Page 66: ...0 Thin paper 1 or 0 Carbonless multi part forms with 2 parts original 1 copy 3 parts original 2 copies 4 parts original 3 copies 5 parts original 4 copies 6 parts original 5 copies 1 2 3 4 5 Continuous paper with labels 2 Envelopes 2 to 6 See Appendix C for complete paper specifications Note o When the temperature is 5 C 41 F or less set the paper thickness lever one position lower to improve prin...

Page 67: ...x parts requires a straight paper path to avoid paper jams Load thick paper in the front or bottom slots Loading Continuous Paper With Labels When printing on labels use only the type of labels that are mounted on continuous backing sheets with sprocket holes for use with a tractor feeder Do not try to print on single sheets with labels because the printer may not feed labels on a shiny backing sh...

Page 68: ...idity use them only under normal operating conditions as follows Temperature 15 to 25 C 59 to 77 F Humidity 30 to 60 RH q Do not leave labels loaded in the printer between jobs they may curl around the platen and jam when you resume printing q Do not load continuous paper with labels from the rear paper slot Because the paper path from the rear slot is curved labels may come off their backing shee...

Page 69: ...sh Position Installing the tractor in the front push position Before installing the tractor in the front push position remove it from its current position If the tractor is in the rear push position remove the paper guide and then press the tractor s lock tabs while lifting it out If the tractor is in the pull position remove it as described on page 3 28 Note The tractor is installed in the rear p...

Page 70: ...y up and away from the printer If the optional front paper guide is installed open the front cover and remove it 3 Insert the tractor into the printer s mounting slots and press down both ends of the tractor to make sure that it is firmly seated See the next section for instructions on loading continuous paper with the front push tractor G4 18 2 1 g3 8 3 R Gentian W Rev C A5 size Chapter 3 11 17 9...

Page 71: ...he front cover Make sure the tractor is installed in the front push position 3 Set the paper release lever to the front push tractor position Also set the paper thickness lever located under the printer cover to the proper position for your paper s thickness G3 9 G3 9 2 L Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 3 8 Printing on Continuous Paper ...

Page 72: ...to lock it in place Then slide the right sprocket to match the width of your paper but do not lock it Move the center support midway between the two sprocket units G3 9 3 1 0 5 0 12 mm 0 5 inch The triangle mark on the inside of the front cover indicates the point furthest to the left where printing can begin G3 10 1 3 R Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 Printing on Continuous Pape...

Page 73: ...t covers and fit the first four holes of the paper printable side up over the tractor pins 8 Close the sprocket covers 9 Slide the right sprocket to remove any slack in the paper then lock it in place by pushing the sprocket lock down 1 2 fx3 9 1 fx3 10 b L Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 3 10 Printing on Continuous Paper ...

Page 74: ... When the printer receives data it automatically loads the paper and starts printing 13 After you finish printing follow the steps in the next section to remove your printed document If the first line on your page appears too high or low you can change its position by using the micro adjust feature as described in Adjusting the Top of Form Position on page 3 35 fx3 10 fx3 12 1 3 R Gentian W Rev C ...

Page 75: ... 3 38 c Caution Never use the knob to adjust the tear off position this may damage the printer or cause it to lose the top of form position 2 Tear off the printed document using the tear off edge of the printer cover 3 To feed the continuous paper backward out of the printer and into the standby position press the Load Eject button To remove the remaining paper from the printer press the Load Ejec...

Page 76: ...installed in the rear push position when the printer is shipped If your tractor is in the rear push position skip to Loading paper with the rear push tractor on page 3 15 for instructions on loading continuous paper Note Thick paper such as continuous paper with labels or multi part forms with five or six parts requires a relatively straight paper path to avoid paper jams When printing on thick co...

Page 77: ... s lock tabs while lifting it out If the tractor is in the pull position remove it as described on page 3 28 1 Make sure the printer is turned off 2 Lift the paper guide up and off the printer 3 Lower the tractor into the printer s mounting slots and press down both ends of the tractor to make sure that it is firmly seated fx4 G3 12 L Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 3 14 Printing...

Page 78: ...ar push tractor follow the steps below 1 Make sure the printer is turned off and the tractor is installed in the rear push position Also make sure the paper guide is removed as shown on page 3 14 2 Set the paper release lever to the rear push tractor position g3 15 G3 13 1 3 R Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 Printing on Continuous Paper 3 15 ...

Page 79: ...ack to lock it in place Then slide the right sprocket to match the width of your paper but do not lock it Move the center support midway between the two sprocket units G3 13 2 10 5 0 12 mm 0 5 inch The triangle mark on top of the printer indicates the point furthest to the left where printing can begin G3 14 1 L Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 3 16 Printing on Continuous Paper ...

Page 80: ...ack in the paper then lock it in place by pushing the blue sprocket lock down 8 Attach the paper guide and lay it flat on the printer Open the edge guides all the way to the left and right then raise the continuous paper support 9 Turn on the printer When the printer receives data it automatically loads the paper and starts printing G3 14 2 g3 17 3 R Gentian W Rev C A5 size Chapter 3 11 17 97 pass...

Page 81: ... button to feed the paper s perforation to the tear off edge of the printer cover Note If your paper s perforation is not properly aligned with the tear off edge you can adjust the tear off position using the micro adjust feature See Adjusting the tear off position on page 3 38 2 Tear off the printed document using the tear off edge of the printer cover 3 To feed the continuous paper backward out ...

Page 82: ...rear push position To remove the tractor from the rear push position follow the steps below 1 Make sure the printer is turned off 2 Remove any paper from the tractor as described in the previous section 3 Press the tractor s lock tabs tilt the tractor up and lift it out of the printer fx3 12 3 R Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 Printing on Continuous Paper 3 19 ...

Page 83: ...in a push pull combination on page 3 30 for more information To install the tractor in the pull position you need to remove the paper tension unit and install the tractor in its place Follow the steps in the next section Installing the tractor in the pull position Before installing the tractor in the pull position remove it from its current position If the tractor is in the front push position rem...

Page 84: ...r tension unit and lift the unit up and off the printer Store the paper tension unit in a safe place Note If you plan to load paper from the rear you need to insert the paper into the paper path now before installing the paper guide and tractor See page 3 23 for instructions fx1 6 fx1 6 2 3 R Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 Printing on Continuous Paper 3 21 ...

Page 85: ...lat on the printer 4 Lower the tractor into the printer s mounting slots and press down both ends of the tractor to make sure that it is firmly seated 2 1 fx3 3 G3 20 L Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 3 22 Printing on Continuous Paper ...

Page 86: ...r onto the pull tractor follow the steps below 1 Make sure the printer is turned off and the printer cover is removed Also make sure the tractor is installed in the pull position and the paper guide is lying flat on the printer 2 Set the paper release lever to the pull tractor position g3 21 1 G3 21 2 3 R Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 Printing on Continuous Paper 3 23 ...

Page 87: ...he width of your paper but do not lock it Move the center support midway between the two sprocket units 5 Make sure your paper has a clean straight edge Then open the sprocket covers Note Make sure the printer is off before you insert the paper in the paper slot If you insert the paper while it is on a paper jam may occur G3 22 12 mm 0 5 inch G3 23 L Gentian W Rev C A5 size Chapter 3 11 17 97 pass...

Page 88: ...ages is even with the top of the printer s ribbon 7 Fit four holes of the paper over the tractor pins on both sprockets Then close the sprocket covers Before you load paper in the front slot remove the front cover Then load paper printable side up G3 19 1 Load paper in the bottom slot printable side up G3 19 2 G3 19 4 3 R Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 Printing on Continuous Pap...

Page 89: ...ontinuous paper support 10 If you are using the front slot attach the front cover with the continuous paper positioned as shown below 11 Turn on the printer 12 Remove any slack in the paper by pressing the LF FF button c Caution Always remove any slack from the paper otherwise print quality may be reduced fx3 26 1 G3 19 AA L Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 3 26 Printing on Contin...

Page 90: ...position this may damage the printer or cause it to lose the top of form position 14 Attach the printer cover by inserting the front tabs into the slots on the printer then lowering the cover into place 15 Send a print job to the printer The printer starts printing from the top of form position After you finish printing tear off the printed document at the perforation nearest the paper exit slot f...

Page 91: ... Tear Off Bin button when you are using the pull tractor the paper could come off the pull tractor and jam the printer Removing the tractor from the pull position To remove the tractor from the pull position follow the steps below 1 Remove any paper loaded on the pull tractor as described in the previous section 2 Turn off the printer Then lift the printer cover by its back edge and then pull it s...

Page 92: ...he front or rear push position as described earlier in this chapter 5 To replace the paper tension unit lower it onto the printer s mounting pegs Then press down on both ends of the unit until it clicks into place 6 Replace the printer cover G3 17 3 G1 9 1 3 R Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 Printing on Continuous Paper 3 29 ...

Page 93: ... release lever to the front or rear push position depending on the position of your push tractor 4 Turn on the printer Press the Load Eject button to advance the paper to the top of form position Then press the LF FF button until the perforation between the first and second pages is even with the top of the printer s ribbon c Caution Never use the knob to move the paper this may damage the printer...

Page 94: ...ow the steps in Adjusting the Top of Form Position on page 3 35 to adjust the current position of the paper 10 Attach the printer cover Make sure the paper guide is installed and lying flat on the printer and the continuous paper support is in the upright position 11 Send a print job to the printer The printer starts printing from the current position without advancing the paper After you finish p...

Page 95: ...g to use for each method Tractor positions Paper release lever position Paper path Pull front push Front push tractor Pull rear push Rear push tractor Front push rear push Front push tractor or rear push tractor G mark2 G mark3 G3 27 1 G3 27 2 G3 27 3 L Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 3 32 Printing on Continuous Paper ...

Page 96: ...from printing on continuous paper from a push tractor to printing on single sheets follow the steps below 1 If any printed pages remain in the printer press the Tear Off Bin button to advance the paper to the tear off position Then tear off the printed pages c Caution Make sure you tear off your printed document before you press the Load Eject button in the next step Reverse feeding several pages ...

Page 97: ...ove the front sheet guide 1 If a single sheet remains in the printer press the Load Eject button to eject it c Caution Never use the knob to eject paper this may damage the printer or cause it to lose the top of form position 2 Make sure that the tractor is installed in the front or rear push position and that continuous paper is loaded on it as described earlier in this chapter 3 Set the paper re...

Page 98: ...in effect until you change it even if you turn off the printer o The top margin setting made in some application software overrides the top of form position setting you make with the micro adjust feature If necessary adjust the top of form position in your software 1 Make sure the printer is turned on 2 Load paper If the tractor is in a push position press the Load Eject button to advance continuo...

Page 99: ...yond these limits the printer beeps and stops moving the paper o When the paper reaches the default top of form position the printer also beeps and stops moving the paper briefly You can use the default setting as a reference point when adjusting the top of form position 5 After you set the top of form position press the Pause button to exit micro adjust mode fx3 29 L Gentian W Rev C A5 size Chapt...

Page 100: ...ff Bin light flashes when the paper is in the tear off position If the perforation between pages is not aligned with the tear off edge you can adjust the position of the perforation using the micro adjust feature as described on page 3 38 c Caution q Never use the tear off feature with the pull tractor the paper may come off the pull tractor and jam the printer After you finish printing tear off t...

Page 101: ... no more data To enter the default setting mode see Making Default Settings on page 5 3 Adjusting the tear off position If your paper s perforation is not aligned with the tear off edge you can use the micro adjust feature to move the perforation to the tear off position Follow the steps below c Caution Never use the knob to adjust the tear off position this may damage the printer or cause it to l...

Page 102: ...ut three seconds The Pause light begins flashing and the printer enters the micro adjust mode 3 Press the LF FF D button to feed paper backward or press the Load Eject U button to feed paper forward until the paper perforation is aligned with the tear off edge of the printer cover fx3 22 1 tear off edge of the printer cover fx3 22 2 3 R Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 Printing on...

Page 103: ... printer beeps and stops moving the paper 4 Tear off the printed pages 5 Press the Pause button to turn off micro adjust mode When you resume printing the printer automatically feeds the paper back to the top of form position and begins printing L Gentian W Rev C A5 size Chapter 3 11 17 97 pass 1 3 40 Printing on Continuous Paper ...

Page 104: ...______ Kimura _______ Stana _______ Available Paper Types 4 2 Using the Paper Guide 4 2 Installing the paper guide 4 3 Loading paper in the paper guide 4 4 Loading Envelopes 4 6 4 Gentian W Rev C A5 size Chapter 4 11 17 97 pass 1 Printing on Single Sheets 4 1 ...

Page 105: ...6 rear Note o If the temperature is 5 C 41 F or less set the paper thickness lever one position lower to improve print quality o If the temperature is 35 C 95 F or more set the paper thickness lever one position higher to improve print quality o Do not load paper that is curled or has been folded Using the Paper Guide Using the paper guide that comes with your printer you can load one single sheet...

Page 106: ...talled in the front or rear push position To switch from printing on single sheets using the paper guide to printing on continuous paper from a tractor see page 3 33 When you are not using the paper guide lay it flat on the printer to prevent it from obstructing your paper or being damaged To lay the paper guide down lift the paper guide up slightly then lower it until it is lying flat on top of t...

Page 107: ...over to 0 if you are using ordinary single sheet paper If you are using envelopes see Loading Envelopes on page 4 6 for instructions on setting the paper thickness lever Also move the paper release lever to the single sheet position 2 Press the Operate button to turn on the printer if necessary 2 1 G3 3 1 0 1 2 3 4 5 6 G3 5 L Gentian W Rev C A5 size Chapter 4 11 17 97 pass 1 4 4 Printing on Single...

Page 108: ...e down between the edge guides until it meets resistance The printer feeds the paper automatically and is ready to print If the first printed line on your page appears too high or low you can use the micro adjust feature to adjust the top of form position See Adjusting the Top of Form Position on page 3 35 G4 4 1 G4 4 2 4 Gentian W Rev C A5 size Chapter 4 11 17 97 pass 1 Printing on Single Sheets ...

Page 109: ...e envelopes see Loading paper in the high capacity cut sheet feeder on page A 10 Note o As shown above place the envelope printable side down and insert the top edge of the envelope into the printer first o The print head must not print past the left or right edge of the envelope or other thick paper Make sure your application program prints entirely within the printable area of your envelope See ...

Page 110: ...f Hida _______ Kimura _______ Stana _______ Selecting a Built In Font 5 2 Making Default Settings 5 3 Understanding default settings 5 3 Changing default settings 5 9 5 R Gentian W Rev C A5 size Chapter 5 11 14 97 pass 0 Changing Printer Settings From the Printer s Control Panel 5 1 ...

Page 111: ...e Draft Draft Condensed Roman Roman Condensed Sans Serif Sans Serif Condensed Follow these steps to select a built in font from the control panel 1 Make sure that the printer is not printing If it is press the Pause button to stop printing 2 Hold down the Pause button for about three seconds The Pause light begins flashing and the printer enters the font selection mode 3 Press the Tear Off Bin but...

Page 112: ...ttings you can change in the default setting mode see the following section For instructions on changing the settings see Changing default settings later in this chapter Understanding default settings This section describes the settings and options available in the default setting mode These settings are divided into two groups shown in the tables on pages 5 4 and 5 8 The settings are explained in...

Page 113: ... available only in IBM 2380 2381 Plus emulation mode IBM 2380 Plus for FX 880 IBM 2381 Plus for FX 1180 Skip over perforation This feature is available only when continuous paper is selected When you turn on this feature the printer provides a one inch 25 4 mm margin between the last line printed on one page and the first line printed on the next page Because most application program margin settin...

Page 114: ...r off position manually by pressing the Tear Off Bin button See Advancing the Paper to the Tear Off Edge in Chapter 3 for more information Auto line feed When auto line feed is on the printer accompanies each carriage return CR code received with a line feed LF code Print direction You can select auto print direction bidirectional printing Bi D or unidirectional printing Uni D Printing is normally...

Page 115: ...the currently selected interface for the amount of time specified with this setting it determines which interface is receiving data and switches to that interface You can specify either 10 seconds or 30 seconds for the auto interface wait time 0 slash The zero character has a slash 0 when this feature is on it has no slash 0 when this feature is off The slash allows you to easily distinguish betwe...

Page 116: ... When auto carriage return is on each line feed LF code or ESC J code is accompanied by a carriage return CR code so the printer moves the next printing position to the left margin When this setting is off you must send a CR code after the line feed code to move the printing position to the left margin IBM character table This setting is available only in IBM 2380 Plus 2381 Plus emulation mode Whe...

Page 117: ...alic table Italic U S A Italic France Italic Germany Italic U K Italic Denmark 1 Italic Sweden Italic Italy Italic Spain 1 The options available for this setting vary depending on the country Page length for front tractor This setting allows you to set the page length in inches for the continuous paper loaded on the front push tractor Page length for rear tractor This setting allows you to set the...

Page 118: ...et paper or three pages of continuous paper that is at least 279 mm 11 inches long and 210 mm 8 3 inches wide See Chapter 3 for instructions on loading continuous paper or Chapter 4 for instructions on loading single sheets o If you use single sheets you need to load a new sheet of paper each time the printer ejects a printed sheet from the paper guide 1 Make sure paper is loaded and the printer i...

Page 119: ...default setting mode instructions two pages in the language you selected The printed instructions list the settings you can change describe how to change them and show you how the control panel lights help you make settings Use these instructions to change the printer s default settings from the control panel Note The arrows in the instructions indicate the printer s current settings 6 When you fi...

Page 120: ...N Status Monitor 2 6 2 Accessing EPSON Status Monitor 2 6 3 Status Monitor Overview 6 4 EPSON Status Monitor 2 window 6 4 Printer Status window 6 9 Using the Background Monitoring Feature 6 10 Setting monitoring preferences 6 10 Using the background monitoring icon 6 12 6 R Gentian W Rev C A5 size Chapter 6 11 17 97 pass 0 Using EPSON Status Monitor 2 6 1 ...

Page 121: ... this README file in the EPSON Status Monitor 2 folder located in the EPSON folder on your hard drive This file contains the latest information on the Status Monitor Installing EPSON Status Monitor 2 After you have installed the printer driver for Windows 95 follow the steps below to install the EPSON Status Monitor 2 utility program Note Install the printer driver before installing the Status Mon...

Page 122: ...PSON Status Monitor 2 window shown below You can also open this window from the Start button Click Start point to Programs then EPSON then click the EPSON Status Monitor 2 icon Note o The EPSON Status Monitor 2 utility program is available for use with Windows 95 only o To monitor your printer on a network you must install an optional Ethernet interface card C72357 in your printer and use the Stat...

Page 123: ...led Printers list This list displays information on the EPSON printers connected directly to your computer If you select List from the View menu this list displays only the printer names and icons If you select Details the list displays the information below q Printer Name When you install the Status Monitor it automatically adds the names and icons of the EPSON printers connected to your computer...

Page 124: ... There is a communication problem between the printer and the Status Monitor q Status The Status column displays brief messages describing the current status of the printer q Job Count The Job Count column displays the number of jobs waiting to print Note You can rearrange the order of the printers in the list by clicking the Printer Name Status and Job Count title bars Printer menu This menu allo...

Page 125: ...ge 6 9 q Job Status Provides details on jobs waiting to print q Select Paper Memory Not available q Close Closes the EPSON Status Monitor 2 window View menu This menu lets you control the appearance and content of the EPSON Status Monitor 2 window and the Installed Printers list sprint sview L Gentian W Rev C A5 size Chapter 6 11 17 97 pass 0 6 6 Using EPSON Status Monitor 2 ...

Page 126: ...inters list q Details Displays the printer name icon status and number of jobs waiting to print in the Installed Printers list q Refresh Updates the status information shown in the Installed Printers list Settings menu This menu allows you to control the Status Monitor s background monitoring feature as well as add and delete printers from the Installed Printers list ssetting 6 R Gentian W Rev C A...

Page 127: ...led Printers List q Background Monitoring Activate or deactivate the background monitoring feature q Select background monitoring icon Changes the appearance of the background monitoring icon that is displayed on the taskbar when background monitoring is active For more information on using the background monitoring feature see page 6 10 Help menu Choose Help Topics to get online help about EPSON ...

Page 128: ...tton in a Status Alert dialog box The Printer Status window contains two menus that provide detailed printer information described below Click the tabs at the top of the Printer Status window to open these menus Current Status menu This menu gives you detailed printer status information using a graphic display and a status message box The current printer status is described in the upper message bo...

Page 129: ...ist and activate background monitoring for that printer You can also set other monitoring preferences for the selected printer Setting monitoring preferences Follow the steps below to activate background monitoring and set other monitoring preferences for each printer you want to monitor 1 Make sure the Status Monitor s basic background monitoring feature is active It is active if the printer shap...

Page 130: ...to activate background monitoring for the selected printer and view the Status Alert options 5 Click the Status Alert options to specify when you want the Status Alert dialog box to appear The Status Alert dialog box displays short messages describing printer status and provides a Details button that allows you to open the Printer Status window for the selected printer 6 Click OK to save your sett...

Page 131: ... box will appear in front of other windows on the desktop This pop up menu also allows you to deactivate background monitoring If you deactivate background monitoring the background monitoring icon disappears from the taskbar To activate background monitoring again see step 1 on page 6 10 Note You must activate the background monitoring feature before you can set monitoring preferences for printer...

Page 132: ...lems 7 3 Paper loading or feeding problems 7 4 Wrong top of form position 7 7 Wrong tear off position 7 8 Printing or printout quality problems 7 9 Clearing Paper Jams 7 13 Aligning Vertical Lines in Your Printout 7 14 Printing a Self Test 7 15 Printing a Hex Dump 7 17 7 Troubleshooting R Gentian W Rev C A5 size Chapter 7 11 17 97 pass 0 Troubleshooting 7 1 ...

Page 133: ...o the position for the paper source you want to use If paper from another paper source is currently in the paper path press the Load Eject button to eject the paper then move the paper release lever to the desired position f Paper Out n Pause A single sheet of paper is not fully ejected Press the Load Eject button to eject the sheet Continuous paper is not fed to the standby position Tear off the ...

Page 134: ...9 You can also use the self test to determine whether the printer or the computer is causing the problem See page 7 15 for instructions on printing a self test To pinpoint communication problems experienced users may want to use the printer s hex dump mode described on page 7 17 To clear a paper jam see page 7 13 Power supply problems The control panel lights come on briefly but then go off and st...

Page 135: ...te button to turn on the printer The electrical outlet does not work Use a different outlet Paper loading or feeding problems The printer does not load single sheet paper or does not feed it properly Cause What to do Continuous paper is in the paper path Press the Load Eject button to feed the continuous paper back to the standby position Set the paper release lever to the single sheet position an...

Page 136: ...hin or too thick See the paper specifications in Appendix C and use new clean sheets of paper The printer does not fully eject a single sheet Cause What to do Paper is too long Press the Load Eject button to eject the sheet Make sure the page length of your paper is within the range specified for single sheet paper in Appendix C Also check and adjust the paper size setting in your application or p...

Page 137: ...Cause What to do The paper release lever is not set correctly Set the paper release lever to the position for the paper source you want to use For more information on setting the paper release lever see the section in Chapter 3 on loading paper with the tractor you want to use Single sheet paper is in the paper path Press the Load Eject button to eject the sheet Continuous paper is not loaded prop...

Page 138: ...s for the front or rear tractor do not match the size of the continuous paper you are using Check the page length settings for the front or rear tractor using the printer s default setting mode or the EPSON Remote utility See Making Default Settings in Chapter 5 or Using the EPSON Remote utility in Chapter 2 The top margin or top of form position setting is incorrect Check and adjust the margin or...

Page 139: ...o far away from the perforation of your continuous paper Cause What to do The tear off position setting is incorrect Adjust the tear off position using the micro adjust feature See Adjusting the tear off position in Chapter 3 c Caution Never use the knob to adjust the tear off position this may damage the printer or cause it to lose the tear off position You moved the paper using the knob while th...

Page 140: ... to do The printer is paused Press the Pause button to turn off the Pause light The interface cable is not plugged in securely Check that both ends of the cable between the printer and the computer are plugged in securely If the cable is connected correctly run a self test as described later in this chapter Your interface cable does not meet the printer and or computer specifications Use an interf...

Page 141: ...ntout is faint Cause What to do The paper thickness lever is set incorrectly for your paper Move the paper thickness lever to a lower setting The ribbon is worn out Replace the ribbon cartridge as described in Chapter 1 Part of the printout is missing or dots are missing in random positions Cause What to do The ribbon has too much slack the ribbon has come loose or the ribbon cartridge is not inst...

Page 142: ...r automatically adds a line feed code to each carriage return See Making Default Settings in Chapter 5 or Using the EPSON Remote utility in Chapter 2 The printout has extra blank lines between lines of text Cause What to do Two line feed commands are being sent at the end of each line of text because the printer s auto line feed setting is on Turn off the auto line feed setting using the printer s...

Page 143: ...setting in your software overrides settings made in the default setting mode or EPSON Remote The printer you want to use is not selected in your software Choose the correct printer from the Windows desktop or in your application before printing Your application software is not configured correctly for your printer Make sure that your application software is configured correctly for your printer Se...

Page 144: ...erforation nearest the paper entry slot 4 Turn the knob on the left side of the printer away from you to remove the paper in the printer Remove any remaining pieces of paper If the paper is stuck where the printer ejects it gently pull the paper out of the printer c Caution Use the knob on the left side of the printer to clear paper jams only when the printer is off Otherwise you may damage the pr...

Page 145: ... FX 880 FX 1180 continuous paper 241 279 mm 9 5 11 inches 376 279 mm 14 8 11 inches single sheet A4 or letter size A3 landscape q If you use single sheets you need to load a new sheet of paper each time the printer ejects a printed sheet from the paper guide Follow these steps to perform the bidirectional adjustment 1 Make sure paper is loaded then turn off the printer c Caution Whenever you turn ...

Page 146: ...atisfactory the printer is working properly and the problem probably results from your printer driver settings application settings computer or interface cable Be sure to use a shielded interface cable q If the self test does not print properly there is a problem with the printer See Problems and Solutions for possible causes and solutions to the problem You can print the self test using either si...

Page 147: ...ver the draft self test prints faster than the near letter quality test After a few seconds the printer loads the paper automatically and begins printing the self test A series of characters is printed Note To temporarily stop the self test press the Pause button To resume the test press the Pause button again 3 To end the self test press the Pause button to stop printing If paper remains in the p...

Page 148: ...paper or Chapter 4 for instructions on loading single sheets Note Use paper that is at least 210 mm 8 3 inches wide such as A4 or letter size paper To print a hex dump follow the steps below 1 Make sure paper is loaded and the printer is turned off c Caution Whenever you turn off the printer wait at least five seconds before turning it back on otherwise you may damage the printer 2 To enter hex du...

Page 149: ...e they appear in the right column as ASCII characters Nonprintable codes such as control codes are represented by dots 4 To turn off hex dump mode press the Pause button eject the printed page s and then turn off the printer c Caution Do not turn off the printer while it is printing the hex dump Always press the Pause button to stop printing and the Load Eject button to eject the printed page befo...

Page 150: ...ath bin 1 or bin 2 A 14 Using an Optional Front Sheet or Front Paper Guide A 15 Installing the front sheet or front paper guide A 16 Loading paper in the front sheet or front paper guide A 18 Using the Roll Paper Holder A 20 Assembling the roll paper holder A 20 Installing the roll paper holder A 21 Loading roll paper A 22 Removing roll paper A 25 Installing an Interface Card A 25 Using a Serial I...

Page 151: ...High capacity cut sheet feeder C80638 for FX 880 C80640 for FX 1180 Feeds up to 150 sheets of paper or 25 plain bond envelopes into the printer without reloading You can load single sheets of paper single sheet multi part forms and envelopes For instructions on using this option see page A 10 Single bin cut sheet feeder C80637 for FX 880 C80639 for FX 1180 Feeds up to 50 sheets of paper into the p...

Page 152: ...ion see page A 20 Front sheet guide C81400 for FX 880 C81401 for FX 1180 Allows you to load single sheets and carbonless single sheet multi part forms of up to 6 parts For instructions on using this option see page A 15 Front paper guide C81402 for FX 880 C81403 for FX 1180 Allows you to load single sheets and carbonless single sheet multi part forms of up to 6 parts You can use the optional front...

Page 153: ...apacity or double bin cut sheet feeder see the next section However before installing the double bin cut sheet feeder you must assemble it as described on page A 13 To load paper in a bin see Loading paper in the single bin cut sheet feeder on page A 6 or Loading paper in the high capacity cut sheet feeder on page A 10 Note You cannot install and use the optional cut sheet feeders when the tractor...

Page 154: ...he cut sheet feeder in both hands press down on the latch levers and fit the notches over the printer s mounting posts as shown below Release the latch levers to lock the feeder in place If you are installing the high capacity or double bin cut sheet feeder see the illustration on the next page g1 6aa single bin cut sheet feeder g4 6 1 A R Gentian W Rev C A5 size Appendix A 11 14 97 pass 0 Enhanci...

Page 155: ...er in the single bin cut sheet feeder see the next section For instructions on loading paper in the high capacity cut sheet feeder see page A 10 Loading paper in the single bin cut sheet feeder The single bin cut sheet feeder holds up to 50 sheets of paper When it is installed you still can use the paper guide to load single sheets and envelopes one at a time Follow the steps below to load paper i...

Page 156: ...ide the left paper guide of the cut sheet feeder so it is aligned with the triangle mark Next slide the right paper guide to roughly match the width of your paper Slide the paper support midway between the paper guides 1 1 2 3 4 5 6 g4 6 paper guides of the cut sheet feeder paper support g4 8 2 A R Gentian W Rev C A5 size Appendix A 11 14 97 pass 0 Enhancing Your Printer With Options A 7 ...

Page 157: ...to even up the stack 5 Insert the paper stack printable side down along the left paper guide 6 Adjust the right paper guide so that it matches your paper s width Make sure the position of the guide allows the paper to move up and down freely 7 Push back the paper set levers to clamp the paper against the guide rollers g4 8 1 g4 8 L Gentian W Rev C A5 size Appendix A 11 14 97 pass 0 A 8 Enhancing Y...

Page 158: ...sts on the printer Slide the edge guides to the middle of your paper The cut sheet feeder automatically loads paper when the printer receives data If the first line on your page appears too high or low you can adjust its position using the micro adjust feature See Adjusting the Top of Form Position on page 3 35 g4 7 1 g4 9 A R Gentian W Rev C A5 size Appendix A 11 14 97 pass 0 Enhancing Your Print...

Page 159: ...lever to the single sheet position Also make sure the paper thickness lever located under the printer cover is set to 0 if you are using ordinary single sheet paper If you are using envelopes see Loading Envelopes on page 4 6 for instructions on setting the paper release lever 2 Pull the lock levers on the edge guides forward to release them 1 1 2 3 4 5 6 g4 6 3 g4 10 1 L Gentian W Rev C A5 size A...

Page 160: ...he paper support to midway between the paper guides 4 Pull both paper set levers forward until the paper guides retract and lock open to allow paper loading 5 Take a stack of paper up to 150 sheets and fan it Next tap the side and bottom edges of the paper on a flat surface to even up the stack g4 10 2 g4 10 3 A R Gentian W Rev C A5 size Appendix A 11 14 97 pass 0 Enhancing Your Printer With Optio...

Page 161: ...ack the envelope levers as shown below 8 Push back the paper set levers to clamp the paper or envelopes against the guide rollers The cut sheet feeder automatically loads paper when the printer receives data If the first line on your page appears too high or low you can adjust its position using the micro adjust feature See Adjusting the Top of Form Position on page 3 35 g4 10 g4 11 L Gentian W Re...

Page 162: ... C80639 to the high capacity cut sheet feeder C80638 C80640 1 Remove the gear cover from the back of the high capacity cut sheet feeder by pressing down the tab and pulling the cover backward Store it in a safe place 2 Hold the single bin cut sheet feeder in both hands Fit the notches in the single bin cut sheet feeder over the mounting posts on the back of the high capacity cut sheet feeder g4 12...

Page 163: ...l cut sheet feeder on page A 4 Selecting your paper path bin 1 or bin 2 When the double bin cut sheet feeder is installed the high capacity cut sheet feeder becomes bin 1 and the single bin cut sheet feeder becomes bin 2 for paper path selection purposes g4 13 2 g4 17 L Gentian W Rev C A5 size Appendix A 11 14 97 pass 0 A 14 Enhancing Your Printer With Options ...

Page 164: ...less single sheet multi part forms of up to 6 parts one original and five copies Paper used with front guides must be 148 to 257 mm 5 8 to 10 1 inches wide and can only be loaded one sheet at a time The optional front sheet guide provides you with the best paper jam prevention but you need to remove the tractor from the front push position to use it You can use the optional front paper guide witho...

Page 165: ...or unit if it is installed in the front push position To remove it press the tractor s lock tabs then tilt the tractor up and pull it out of the printer 2 Fit the plastic tabs on the front paper or front sheet guide over the mounting notches on the printer as shown below front sheet guide g4 18 1 2 1 g4 18 2 L Gentian W Rev C A5 size Appendix A 11 14 97 pass 0 A 16 Enhancing Your Printer With Opti...

Page 166: ...ft and right then place the paper guide in the upright position You are now ready to load paper in the front sheet or front paper guide See the next section for instructions g4 19 a g4 19 A R Gentian W Rev C A5 size Appendix A 11 14 97 pass 0 Enhancing Your Printer With Options A 17 ...

Page 167: ...sition 2 If you are using ordinary single sheet paper set the paper thickness lever located under the printer cover to 0 as shown below If you are loading a single sheet multi part form set the paper thickness lever to the proper position as shown in the table below Multi part form type Paper thickness lever position 2 parts original 1 copy 1 3 parts original 2 copies 2 4 parts original 3 copies 3...

Page 168: ...lide the left edge guide to the left in 1 10 inch increments to increase the left margin on your printout 5 Slide the paper printable side up between the edge guides until it meets resistance The printer loads the paper automatically front sheet guide 5 10 15 g4 19 1 g4 19 2 A R Gentian W Rev C A5 size Appendix A 11 14 97 pass 0 Enhancing Your Printer With Options A 19 ...

Page 169: ...paper like that used with telex machines This provides an inexpensive alternative to using continuous paper for applications requiring variable paper lengths Before you install and use the roll paper holder you need to assemble it Assembling the roll paper holder To assemble the roll paper holder follow the steps below 1 Fit the arc bearings into the stand as shown g4 19 b g3 30 1 L Gentian W Rev ...

Page 170: ...on lever into the holes in the stand The roll paper holder is assembled Installing the roll paper holder To install the roll paper holder on your printer follow the steps below 1 Make sure the printer is turned off 2 Remove the paper guide then remove the tractor if it is installed in the pull or rear push position Reinstall the paper tension unit if necessary g3 30 2 tension lever g3 30 3 g3 35 A...

Page 171: ...er you install the roll paper holder follow these steps to load a roll of paper 1 Make sure the printer is turned off and the paper guide is removed Also make sure that the tractor is not installed in the pull or rear push position and that the paper tension unit is installed 2 Set the paper release lever to the single sheet position Also set the paper thickness lever to the proper position for th...

Page 172: ...feeds from the bottom of the roll Then turn on the printer 6 Bring the leading edge of the paper up over the rear of the printer and insert it into the printer until it meets resistance The printer loads the roll paper automatically g3 32 1 g3 32 2 g3 32 3 A R Gentian W Rev C A5 size Appendix A 11 14 97 pass 0 Enhancing Your Printer With Options A 23 ...

Page 173: ...le of the paper guide You are now ready to print When you finish printing press the LF FF button to advance the paper then tear off the paper using the tear off edge of the printer cover pull it towards you for a clean cut g3 33 g3 43 L Gentian W Rev C A5 size Appendix A 11 14 97 pass 0 A 24 Enhancing Your Printer With Options ...

Page 174: ...low are compatible with your printer Not all interfaces are available worldwide Model number Card type C82305 C82306 Serial interface C82307 C82308 32KB intelligent serial interface C82310 C82311 32KB intelligent parallel interface C82312 LocalTalk interface C82313 32KB IEEE 488 interface C82314 Coax interface C82315 Twinax interface C82345 IEEE 1284 parallel interface C82357 Ethernet interface Th...

Page 175: ...printer and remove the plate 3 Slide the interface card along the slots on both sides of the interface compartment Firmly push in the card to make sure the connector at the back of the card is fully inserted into the printer s internal socket Then replace the screws and tighten them Note Store the shield plate in a safe place you will need to reattach it if you remove the interface card later To r...

Page 176: ... the bit rate selection table in your interface card manual Handshake timing When the unused area for data in the input buffer drops to 256 bytes the printer outputs an X OFF code or sets the DTR flag to 1 MARK to indicate that it cannot receive data When the unused area increases to 512 bytes the printer outputs an X ON code or sets the DTR flag to 0 SPACE to indicate that it is ready to receive ...

Page 177: ...L Gentian W Rev C A5 size Appendix A 11 14 97 pass 0 A 28 Enhancing Your Printer With Options ...

Page 178: ...nsporting the Printer Proof Sign off Hida _______ Kimura _______ Stana _______ Cleaning the Printer B 2 Transporting the Printer B 3 B R Gentian W Rev C A5 size Appendix B 11 13 97 pass 0 Cleaning and Transporting the Printer B 1 ...

Page 179: ...clean cloth dampened with mild detergent dissolved in water Keep the printer cover and front cover closed to prevent water from getting inside the printer c Caution o Never use alcohol or thinners to clean the printer these chemicals can damage the printer components as well as the case o Be careful not to get water on the printer mechanism or electronic components o Do not use a hard or abrasive ...

Page 180: ...ently the print head may be hot let it cool before touching it 4 Remove the ribbon cartridge by following step 3 through 6 and then steps 11 and 12 of Installing or Replacing the Ribbon Cartridge in Chapter 1 5 Make sure that the paper tension unit is installed and the tractor is installed in the rear push position See Chapter 3 for instructions on installing the tractor in the rear push position ...

Page 181: ...L Gentian W Rev C A5 size Appendix B 11 13 97 pass 0 B 4 Cleaning and Transporting the Printer ...

Page 182: ...ations C 2 Mechanical C 2 Electrical C 4 Environmental C 5 Paper C 5 Safety approvals C 11 CE marking C 11 Command Lists C 12 EPSON ESC P control codes C 12 IBM 2380 2381 Plus emulation control codes C 16 Character Tables C 17 C R Gentian W Rev C A5 size Appendix C 11 14 97 pass 0 Specifications C 1 ...

Page 183: ...6 inch or programmable in 1 216 inch increments Printable columns FX 880 80 columns at 10 cpi FX 1180 136 columns at 10 cpi Resolution Maximum 240 144 dpi near letter quality Interfaces One standard bidirectional 8 bit parallel interface with IEEE 1284 nibble mode support and one optional interface slot Paper feed methods Friction front rear Push tractor front rear Pull tractor front bottom rear P...

Page 184: ...5 mm 0 59 inches Buffer 32KB or 0KB selectable in the default setting mode or the EPSON Remote utility Built in fonts Bitmap fonts EPSON Draft 10 12 15 cpi EPSON Roman 10 12 15 cpi proportional EPSON Sans Serif 10 12 15 cpi proportional Barcode fonts EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 POSTNET Character tables One Italic and 10 graphical character tables Nineteen graphical...

Page 185: ...bbon life approx 3 million characters Draft 10 cpi 14 dots character Electrical 120 V Model 220 to 240 V Model Input voltage range 103 5 to 132 V 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 7 A maximum 1 6 A depending on the character type 0 4 A maximum 0 9 A depending on the character type Power consumption Approx 36 W ISO IEC 10561 letter ...

Page 186: ...gle sheets Front entry Rear entry Minimum Maximum Minimum Maximum Width mm inches 148 5 8 FX 880 FX 1180 257 420 10 1 16 5 148 5 8 FX 880 FX 1180 257 420 10 1 16 5 Length mm inches 182 7 2 364 14 3 92 3 6 364 14 3 Thickness mm inches 0 065 0 0025 0 14 0 0055 0 065 0 0025 0 14 0 0055 Weight g m2 lb 52 14 90 24 52 14 90 24 Quality Plain paper bond paper and recycled paper 182 to 216 mm 7 2 to 8 5 in...

Page 187: ...tinuous paper ordinary and multi part Minimum Maximum Width mm inches 101 6 4 0 FX 880 FX 1180 254 0 406 4 10 0 16 0 Length mm one page inches 101 6 4 0 558 8 22 0 Copies 1 original 5 copies Total thickness mm inches 0 065 0 0025 0 46 0 018 Weight g m2 ordinary paper lb 52 14 82 22 Weight g m2 per sheet of multi part lb 40 12 58 15 Quality Plain paper recycled paper and carbonless multi part forms...

Page 188: ...80 FX 1180 254 0 406 4 10 0 16 0 Length backing sheet mm inches 101 6 4 0 558 8 22 0 Thickness backing sheet mm inches 0 07 0 0028 0 09 0 0035 Total thickness mm inches 0 16 0 0063 0 19 0 0075 Label weight g m2 lb 68 17 Quality Plain paper corner radius 0 1 inch 2 5 mm min 2 5 inches 63 5 mm min 15 16 inch 23 8 mm min ga 9 C R Gentian W Rev C A5 size Appendix C 11 14 97 pass 0 Specifications C 7 ...

Page 189: ...thin the printable area must be less than 0 25 mm 0 0098 inches Weight g m2 lb 45 12 90 24 Quality Bond envelopes plain envelopes and airmail envelopes without glue on the flap Roll paper rear entry with optional roll paper holder only Minimum Maximum Width mm inches 216 8 5 Length mm inches Thickness mm inches 0 07 0 0028 0 09 0 0035 Weight g m2 lb 52 14 82 22 Quality Plain paper L Gentian W Rev ...

Page 190: ...to match the width of the paper printable area A A B B a 1 printable area printable area B B A A A The minimum top and bottom margins above and below the perforation are 4 2 mm 0 17 inch B FX 880 The minimum left and right margins are 13 mm 0 51 inch The maximum printable width is 203 2 mm 8 0 inches For paper wider than 229 2 mm 9 0 inches the side margins increase to match the width of the paper...

Page 191: ...h Roll paper A B A B printable area a 4n A The minimum top and bottom margins are 4 2 mm 0 17 inch B The minimum left and right margins are 3 mm 0 12 inch The maximum printable width is 203 2 mm 8 0 inches for the FX 880 printable area A A B B a 1test L Gentian W Rev C A5 size Appendix C 11 14 97 pass 0 C 10 Specifications ...

Page 192: ...0 VDE NEMKO EMI EN 55022 CISPR pub 22 class B AS NZS 3548 class B Acoustic noise Approx 55 dB A ISO 7779 pattern CE marking 230 V model Low Voltage Directive 73 23 EEC EN 60950 EMC Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 C R Gentian W Rev C A5 size Appendix C 11 14 97 pass 0 Specifications C 11 ...

Page 193: ... U ESC EM Paper feeding FF LF ESC 0 ESC 2 ESC 3 ESC 1 ESC A CR Page format ESC C ESC C ESC C 0 ESC Q ESC l ESC c ESC N ESC O ESC U Print position motion ESC ESC ESC D HT ESC B VT ESC J Font selection ESC k ESC x ESC P ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC4 SO DC2 SI ESC w ESC G ESC H ESC T ESC S ESC Spacing ESC Space Character handling ESC t ESC t ESC R ESC ESC ES...

Page 194: ...ion ESC B n1 n2 k m s v1 v2 c data n n1 256 n2 k Select barcode k 0 EAN 13 1 EAN 8 2 Interleaved 2 of 5 3 UPC A 4 UPC E 5 Code 39 6 Code 128 7 POSTNET m Module width 120 dpi m 2 2 dots 3 3 dots 4 4 dots 5 5 dots s Space adjustment value 3 s 3 1 240 inch units v1 v2 Bar length v1 v2 256 1 72 inch units Note The v1 and v2 values are ignored when POSTNET is selected The long bar length of POSTNET is ...

Page 195: ...ymbology The data number of each barcode type is constant The barcode is printed only if the following valid characters are set Barcode type Number of valid characters 1 HEX Number of valid characters 2 HEX EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 POSTNET 0D 8 2 to FF 0C 0C or 8 1 to FF 2 to FF 6 or 0A or 0C 0C 7 2 to FF 0B 0B or 7 1 to FF 2 to FF 5 or 9 or 0B Number of valid c...

Page 196: ...printed q A barcode is not printed when part of the barcode extends beyond the right margin q When barcode data and text data are mixed in a data sequence barcodes and text are printed in the same place q The start and stop characters of Code 39 are added to human readable characters q The initial data of Code 128 Set A B or C is identified as the first data of Code 128 and must be hexadecimal 41 ...

Page 197: ...ESC 1 ESC 2 ESC 3 CR ESC Page format ESC C ESC C0 ESC X ESC N ESC O ESC 4 Print position motion ESC d ESC R ESC D HT ESC B VT ESC J Font selection DC2 ESC P ESC ESC E ESC F ESC I ESC d ESC I Font enhancement DC4 SO ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ Spacing BS SP Character handling ESC 6 ESC 7 ESC T ESC ESC Bit image ESC K ESC L ESC Y ESC Z Barcode ESC f ESC p Download ES...

Page 198: ...ugh FF are shown q The character tables with an asterisk after the table name are available only in some countries You can choose between the two IBM character tables shown below when you select IBM 2380 Plus 2381 Plus emulation in the default setting mode as described in Chapter 5 When you select Table 1 hex codes 00 to 1FH and 80 to 9FH are replaced when you select Table 2 hex codes 00 to 1FH ar...

Page 199: ...PC 437 USA Standard Europe PC 850 Multilingual PC 860 Portuguese A 7 A 8 A 9 L Gentian W Rev C A5 size Appendix C 11 14 97 pass 0 C 18 Specifications ...

Page 200: ...PC 863 Canadian French PC 865 Norwegian PC 861 Icelandic BRASCII Brazilian Portuguese A 10 A 11 A 12 A 13 C R Gentian W Rev C A5 size Appendix C 11 14 97 pass 0 Specifications C 19 ...

Page 201: ...Abicomp Brazilian Portuguese ISO Latin 1 Roman 8 A 14 A 15 A 16 A 17 L Gentian W Rev C A5 size Appendix C 11 14 97 pass 0 C 20 Specifications ...

Page 202: ...PC 437 Greek Greek PC 869 Greek ISO 8859 7 Latin Greek PC 853 Turkish A 18 A 19 A 20 A 21 C R Gentian W Rev C A5 size Appendix C 11 14 97 pass 0 Specifications C 21 ...

Page 203: ...PC 857 Turkish ISO Latin 1T Turkish PC 855 Cyrillic PC 866 Russian A 22 A 23 A 24 A 25 L Gentian W Rev C A5 size Appendix C 11 14 97 pass 0 C 22 Specifications ...

Page 204: ...PC 852 East Europe MAZOWIA Poland Code MJK CSFR Bulgaria A 26 A 27 C R Gentian W Rev C A5 size Appendix C 11 14 97 pass 0 Specifications C 23 ...

Page 205: ...Estonia PC 774 LST 1283 1993 ISO 8859 2 L Gentian W Rev C A5 size Appendix C 11 14 97 pass 0 C 24 Specifications ...

Page 206: ...PC 866 LAT Latvian PC 866 UKR Italic No character is available for hex code 15 in the Italic table C R Gentian W Rev C A5 size Appendix C 11 14 97 pass 0 Specifications C 25 ...

Page 207: ...using the default setting mode or the ESC R command For example when you select Italic France the characters in the France row in the table below are used in the Italic character table You can select one of the following seven additional sets only with the ESC R command A 31 A 32 L Gentian W Rev C A5 size Appendix C 11 14 97 pass 0 C 26 Specifications ...

Page 208: ...tec Bulletin Board Service for latest drivers and utilities D 5 World Wide Web D 5 For Australian Users D 6 EPSON FAXBACK D 6 EPSON Bulletin Board System D 6 Internet URL http www epson com au D 6 Your dealer D 6 EPSON Helpdesk D 7 For Singapore Users D 7 For Hong Kong Users D 7 Internet home page D 8 Electronic bulletin board system D 8 Technical Support Hotline D 8 For Philippines Users D 8 D R ...

Page 209: ...r in the United States or Canada EPSON provides customer support through the following services Electronic support services Service Access World Wide Web From the Internet you can reach EPSON s home page at http www epson com EPSON Internet FTP Site If you have Internet FTP capability use your Web browser or other software for FTP downloading to log onto ftp epson com with the user name anonymous ...

Page 210: ...installation configuration and operation of EPSON products Dial 800 922 8911 310 782 2600 U S or 905 709 9475 Canada 6 A M to 6 P M Pacific Time Monday through Friday Before you call please have the following information ready q Product name q Product serial number q Computer configuration q Description of the problem You can purchase ink cartridges paper manuals accessories and parts from EPSON A...

Page 211: ... epson co uk They can provide the following information q Information and literature on new EPSON products also available from Faxon EPSON q Where to purchase genuine EPSON consumables accessories and options Customer Support Our Customer Support team can provide the following services q Technical information on installing configuring and operating your EPSON products q Arranging for faulty EPSON ...

Page 212: ...You can call the EPSON Bulletin Board Service at 01442 227479 No membership is required Make sure that your communications software is set to 8 data bits 1 stop bit no parity bit ANSI terminal mode emulation and a modem speed of up to 28 8 Kbps Downloading protocols supported include Xmodem Ymodem and Zmodem See the documentation that came with your communications software and modem for more infor...

Page 213: ...etin Board System This is where you can download the latest software and drivers Visit the BBS to check out the latest versions If you have a modem phone 02 9417 5090 Internet URL http www epson com au Access the Epson Australia World Wide Web pages Worth taking your modem here for the occasional surf You can get the same information as offered on the EPSON FAXBACK and the EPSON Bulletin Board plu...

Page 214: ...have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes the User s Guide for your EPSON product type of computer operating system application programs and any other information you feel is required For Singapore Users Contact the telephone and fax numbers below Phone 065 337 7911 Fax 065 334 1185 Fo...

Page 215: ...to obtain printer information and the latest versions of printer drivers You can log onto the following number for the BBS service BBS 852 2827 4244 Technical support hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2585 4399 Fax 852 2827 4383 For Philippines Users To obtain technical support as well as other after sales services users are welco...

Page 216: ...collection of letters numbers and symbols that constitute the set of characters used in a particular language characters per inch cpi A measurement of the size of text characters condensed printing Printing in which the width of each character is approximately 60 of the width of standard characters Useful for fitting wide tables or spreadsheets onto a page continuous paper Paper that has sprocket ...

Page 217: ...rinters and supported by most application software for personal computers fanfold paper See continuous paper font A style of type designated by a name such as Roman or Sans Serif form feed FF A control code and control panel button that advances the paper to the next top of form position halftones Patterns of black or colored dots used to reproduce an image halftoning A method of using dot pattern...

Page 218: ...positions near letter quality NLQ The print mode used by your printer when a font other than Draft or Draft Condensed is selected Printing with near letter quality fonts provides better readability and appearance at a reduced print speed See also draft and high speed draft platen The black roller that provides a backing for the paper during printing portrait Printing that is oriented upright on th...

Page 219: ...ish printing if auto tear off mode is on or if you press the Tear Off Bin button Using the micro adjust feature you can adjust the position so that the paper s perforation meets the printer s tear off edge top of form position The position on the paper that the printer recognizes as the first printable line This is the default top margin position unidirectional printing Printing in which the print...

Page 220: ...s C 16 Connecting the printer to your computer 1 11 13 Consumable products 7 See also Ribbon cartridge Continuous paper loading 3 8 12 3 15 18 3 23 27 positioning 1 4 removing 3 12 3 18 19 3 28 support inside back cover with labels 3 4 6 Control codes ESC P C 12 15 IBM 2380 2381 Plus emulation C 16 Control panel buttons inside front cover lights inside front cover Customer support Appendix D Cut s...

Page 221: ...tor 3 13 Front sheet or front paper guide installing A 16 17 loading paper A 18 20 H Hex dump mode 7 17 18 High capacity cut sheet feeder installing A 4 6 loading paper A 10 12 High speed draft mode 1 5 4 5 6 I IBM 2380 2381 Plus emulation C 16 Indicators 7 2 inside front cover Installing EPSON Remote 2 21 EPSON Status Monitor 2 6 2 3 interface cards A 25 26 printer driver See printer driver ribbo...

Page 222: ... cover inside back cover paper handling A 2 3 printer drivers for DOS program users 1 18 roll paper holder A 20 25 P Paper continuous See Continuous paper envelopes 4 6 jams 7 2 7 13 labels See continuous paper with labels loading or feeding problems 7 2 7 4 7 multi part forms 3 4 A 18 single sheets See single sheet specifications C 5 8 Paper guide 1 2 inside back cover installing 4 2 4 loading pa...

Page 223: ...roblems paper loading or feeding 7 4 6 power supply 7 3 4 printing or printout quality 7 9 13 Problems and solutions 7 3 13 Protective materials saving 1 2 Pull tractor 5 6 3 20 29 installing 3 20 22 loading paper 3 23 27 removing paper 3 28 removing tractor 3 28 29 Push pull combination 5 3 30 32 Push tractor See Front push tractor or Rear push tractor R Rear push tractor 4 3 13 19 installing 3 1...

Page 224: ...ge adjusting 3 38 40 advancing the paper to 3 37 advancing the paper automatically 3 38 wrong position 7 8 9 Tear off feature 3 37 Top of form position adjusting 3 35 36 wrong position 7 7 8 Tractor combination of push pull 3 30 32 position 4 6 pull tractor See Pull tractor push tractor See Push tractor Transporting the printer B 3 Troubleshooting aligning vertical lines 7 14 15 clearing paper jam...

Page 225: ...W Windows printer driver Windows 3 1 1 16 17 2 8 11 Windows 95 1 13 16 2 3 7 Windows NT 3 5x 1 16 17 2 16 20 Windows NT 4 0 1 13 14 2 11 16 L Gentian W Rev C A5 size Index 97 11 19 pass 1 IN 6 ...

Page 226: ...No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S ...

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