Chapter 6
Troubleshooting
If you have any problems as you set up and use your
computer, refer to this chapter. You can correct most problems
by adjusting a cable connection, repeating a software
procedure, or resetting the computer.
The troubleshooting suggestions in this chapter are organized
in general categories, such as “The computer will not start.”
Within each category, a more specific problem is described
with possible solutions.
If the suggestions here do not solve the problem, perform the
steps below to identify your system and make a note of any
error messages your computer displays. Then contact your
Authorized EPSON Servicer or call the EPSON Connection at
(800) 922-8911 (in the U.S.) or (800) GO-EPSON (in Canada).
Identifying Your System
When you request technical assistance, be ready to provide the
serial number of your computer, its system BIOS version
number, its configuration (including the type of disk drives,
monitor, and option cards), and the names and version
numbers of any software programs you are using.
Use the guidelines on the next page to locate information about
your system.
Troubleshooting
6- 1
Summary of Contents for EL 486UC+
Page 1: ...EPSON User s Guide 663 This manual is printed on 50 recycled paper 10 post consumer content ...
Page 119: ...Hard Disk Drive Types A S Specifications ...
Page 123: ...Serial port connector pin assignments CN4 and CN5 DMA Assignments A 12 Specifications ...
Page 124: ...Hardware Interrupts Specifications A 13 ...
Page 125: ...System Memory Map I A 14 Specifications ...
