Epson EcoTank ET-1110 Series User Manual Download Page 13

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Lights and Printer Status

When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen.

: On

: Flashing

Light

Situation

Solutions

Initial ink charging may not be complete.

See the

Start Here

poster to complete initial ink

charging.

No paper is loaded or more than one sheet
has been fed at a time.

Load paper and press the

button.

A paper jam has occurred.

Remove the paper and press the

button.

If the paper jam error continues after removing the
paper and turning the power off and on again, paper
may remain inside the printer. Load A4 size paper in

the rear paper feed, and then press the

button to

remove the paper inside. Load paper in the portrait
direction.

If the error cannot be cleared, contact Epson support.

When the power is on or flashing

❏

The printer was not turned off correctly.*

❏

Because the printer was turned off while
operating, the nozzles may have dried
and clogged.

* The power was turned off with a power
strip or breaker, the plug was pulled out of
the outlet, or an electrical failure occurred.

❏

After clearing the error by pressing the

button,

we recommend performing a nozzle check. Cancel
any pending print jobs.

❏

To turn off the printer, make sure you press the

button.

When the power is off

The printer has started in recovery mode
because the firmware update failed.

Follow the steps below to try to update the firmware
again.

1. Connect the computer and the printer with a USB
cable.

2. Visit your local Epson website for further
instructions.

User's Guide

Printer Basics

Summary of Contents for EcoTank ET-1110 Series

Page 1: ...User s Guide NPD6001 00 EN ...

Page 2: ...Multiple Sheets for Enlargement Creating a Poster 28 Printing with a Header and Footer 34 Printing a Watermark 35 Printing Multiple Files Together 35 Printing Using the Color Universal Print Feature 36 Adjusting the Print Color 37 Printing to Emphasize Thin Lines 37 Printing Clear Bar Codes 38 Canceling Printing 38 Menu Options for the Printer Driver 38 Printing from the Printer Driver on Mac OS 4...

Page 3: ...y 72 Cannot Print from a Computer 72 Checking the Connection USB 72 Checking the Software and Data 73 Checking the Printer Status from the Computer Windows 75 Checking the Printer Status from the Computer Mac OS 75 Printout Problems 76 Printout is Scuffed or Color is Missing 76 Banding or Unexpected Colors Appear 76 Colored Banding Appears at Intervals of Approximately 2 5 cm 76 Blurry Prints Vert...

Page 4: ...Trademarks 89 Where to Get Help 90 Technical Support Web Site 90 Contacting Epson Support 90 User s Guide Contents 4 ...

Page 5: ...tal manual Start EPSON Software Updater on your computer EPSON Software Updater checks for available updates of Epson software applications and the digital manuals and allows you to download the latest ones Related Information Software Update Tools EPSON Software Updater on page 62 Using the Manual to Search for Information The PDF manual allows you to search for information you are looking for by...

Page 6: ...nt in the File menu and then specify the pages you want to print in Pages in Pages to Print To specify a series of pages enter a hyphen between the start page and the end page Example 20 25 To specify pages that are not in series divide the pages with commas Example 5 10 15 Icons Used in this Manual Caution Instructions that must be followed carefully to avoid bodily injury cImportant Instructions...

Page 7: ...ating systems Additionally Windows is used to refer to all versions Microsoft Windows 10 operating system Microsoft Windows 8 1 operating system Microsoft Windows 8 operating system Microsoft Windows 7 operating system Microsoft Windows Vista operating system Microsoft Windows XP operating system Microsoft Windows XP Professional x64 Edition operating system Microsoft Windows Server 2016 operating...

Page 8: ...normally or exhibits a distinct change in performance Do not adjust controls that are not covered by the operating instructions Place the printer near a wall outlet where the plug can be easily unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on...

Page 9: ...ecting the printer to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable Place the printer on a flat stable surface that extends beyond the base of the printer in all directions The printer will not operate properly if i...

Page 10: ... When storing or transporting the printer avoid tilting it placing it vertically or turning it upside down otherwise ink may leak Before transporting the printer make sure that the print head is in the home far right position User s Guide Important Instructions 10 ...

Page 11: ...printer Slide to the edges of the paper D Output tray Holds the ejected paper E Control panel Allows you to operate the printer and indicates the printer s status A Front cover Open when removing jammed paper inside the printer B Ink reservoir tank Ink tank Supplies ink to the print head C Ink tank unit Contains the ink tanks User s Guide Printer Basics 11 ...

Page 12: ...d after checking that the power light is off B Stops the current operation Cancels paper out errors and paper jam errors Hold this button down for five seconds until the P button flashes to run print head cleaning Functions using Button Combination Print Nozzle Check Pattern Turn the printer on while holding down the y button to print the nozzle check pattern The total number of pages fed through ...

Page 13: ...de Load paper in the portrait direction If the error cannot be cleared contact Epson support When the power is on or flashing The printer was not turned off correctly Because the printer was turned off while operating the nozzles may have dried and clogged The power was turned off with a power strip or breaker the plug was pulled out of the outlet or an electrical failure occurred After clearing t...

Page 14: ... flash at regular intervals until the ink pad is replaced Borderless printing is not available but printing with a border is available A printer error has occurred Open the front cover and remove any paper inside the printer Turn the power off and on again If the error continues to occur after turning the power off and on again contact Epson support 1 In some print cycles a very small amount of su...

Page 15: ...g documents Media Name Size Loading Capacity Sheets Manual 2 Sided Printing Border less Printin g Epson Bright White Ink Jet Paper A4 Up to the line indicated by the triangle symbol on the edge guide 1 1 For manual 2 sided printing you can load up to 30 sheets for paper with one side already printed Paper suitable for printing documents and photos Media Name Size Loading Capacity Sheets Manual 2 S...

Page 16: ...ears Commercially Available Paper Plain papers Media Name Size Loading Capacity Sheets Manual 2 Sided Printing Borderl ess Printing Plain paper Copy paper Letter A4 B5 16K 195 270 mm A5 A6 B6 Up to the line indicated by the triangle symbol on the edge guide 1 2 Legal 8 5 13 in Indian Legal 1 User Defined mm 54 86 to 215 9 1200 1 1 Load one sheet of paper at a time if the paper does not feed correc...

Page 17: ...it slightly in the opposite direction before loading Printing on curled paper may cause paper jams and smears on the printout Do not use paper that is wavy torn cut folded damp too thick too thin or paper that has stickers stuck to it Using these types of paper causes paper jams and smears on the printout Make sure you are using long grain paper If you are not sure what type of paper you are using...

Page 18: ...g up cImportant Do not load more than the maximum number of sheets specified for the paper For plain paper do not load above the line just under the d symbol inside the edge guide Load paper short edge first However when you have set the long edge as the width of the user defined size load paper long edge first Pre punched paper User s Guide Preparing the Printer 18 ...

Page 19: ...to its package If you leave it in the printer the paper may curl or the print quality may decline Related Information Paper Handling Precautions on page 17 Available Paper and Capacities on page 15 Loading Envelopes and Precautions on page 19 Loading Long Papers on page 20 Loading Envelopes and Precautions Loading envelopes short edge first at the center with the flap facing down and slide the edg...

Page 20: ...aper in the Rear Paper Feed on page 18 Loading Long Papers When loading paper longer than legal size store the paper support and then flatten the leading edge of the paper Related Information Available Paper and Capacities on page 15 Loading Paper in the Rear Paper Feed on page 18 List of Paper Type To obtain optimum printing results select the paper type that suits the paper Media Name Media Type...

Page 21: ... one of the following Note Your product may have the Power Off Timer feature or Power Off If Disconnected and Power Off If Disconnected features depending on the location of purchase Select the time period before the printer enters sleep mode as the Sleep Timer setting and click Send To make the printer turn off automatically select the time period as the Power Off Timer setting and click Send Sel...

Page 22: ... the Sleep Timer setting and click Apply To make the printer turn off automatically select the time period as the Power Off Timer setting and click Apply Select the time period before the printer enters sleep mode as the Sleep Timer setting and click Apply To make the printer turn off automatically select the time period in the Power Off If Inactive or Power Off If Disconnected setting and then cl...

Page 23: ...art button and select Control Panel Printers in Hardware and Sound Right click on your printer and select Printing preferences Windows XP Windows Server 2003 R2 Windows Server 2003 Click the start button and select Control Panel Printers and Other Hardware Printers and Faxes Right click on your printer and select Printing preferences Accessing the printer driver from the printer icon on the task b...

Page 24: ... setting items Right clicking an item displays Help When you select Print Preview you can see a preview of your document before printing 6 Click OK to close the printer driver window 7 Click Print Note When you select Print Preview a preview window is displayed To change the settings click Cancel and then repeat the procedure from step 2 Related Information Available Paper and Capacities on page 1...

Page 25: ...r side of the paper Related Information Available Paper and Capacities on page 15 Print Settings 2 sided printing is available when EPSON Status Monitor 3is enabled Note To enable EPSON Status Monitor 3 click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 1 On the printer driver s Main tab select an option from 2 Sided Printing 2 Click Settings make the appr...

Page 26: ... Multi Page setting Note This feature is not available for borderless printing Related Information Printing Basics on page 23 Main Tab on page 39 Printing and Stacking in Page Order Reverse Order Printing You can print from the last page so that the documents are stacked in page order Print Settings On the printer driver s Main tab select Reverse Order User s Guide Printing 26 ...

Page 27: ...re Options tab select the document size from the Document Size setting Select the paper size you want to print on from the Output Paper setting Select Reduce Enlarge Document and then select Fit to Page or Zoom to When you select Zoom to enter a percentage Select Center to print the images in the center of the page Note This feature is not available for borderless printing Related Information Prin...

Page 28: ...ote This feature is not available for borderless printing Print Settings On the printer driver s Main tab select 2x1 Poster 2x2 Poster 3x3 Poster or 4x4 Poster as the Multi Page setting If you click Settings you can select the panels that you do not want to print You can also select the cutting guide options Related Information Printing Basics on page 23 Main Tab on page 39 User s Guide Printing 2...

Page 29: ... make a poster when 2x2 Poster is selected and Overlapping Alignment Marks is selected in Print Cutting Guides 1 Prepare Sheet 1 and Sheet 2 Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks User s Guide Printing 29 ...

Page 30: ...and align the cross marks then temporarily tape the two sheets together from the back 3 Cut the taped sheets in two along the vertical red line through the alignment markers this time the line to the left of the cross marks User s Guide Printing 30 ...

Page 31: ...rom the back 5 Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together 6 Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks User s Guide Printing 31 ...

Page 32: ...7 Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back User s Guide Printing 32 ...

Page 33: ...8 Cut the taped sheets in two along the horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back User s Guide Printing 33 ...

Page 34: ...oter You can print information such as a user name and printing date in headers or footers Print Settings On the printer driver s More Options tab click Watermark Features and then select Header Footer Click Settings and then select the items you want to print User s Guide Printing 34 ...

Page 35: ... watermark Related Information Printing Basics on page 23 More Options Tab on page 39 Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job You can specify the print settings for combined files such as multi page layout and 2 sided printing Print Settings On the printer driver s Main tab select ...

Page 36: ...ance the visibility of texts and images in printouts Color Universal Print is only available when the following settings are selected Paper Type Plain paper Quality Standard or a higher quality Print Color Color Applications Microsoft Office 2007 or later Text Size 96 pts or smaller Print Settings On the printer driver s More Options tab click Image Options in the Color Correction setting Select a...

Page 37: ...subject Therefore if you have changed the location of the subject by reducing enlarging cropping or rotating the image the color may change unexpectedly Selecting the borderless setting also changes the location of the subject resulting in changes in color If the image is out of focus the tone may be unnatural If the color is changed or becomes unnatural print in a mode other than PhotoEnhance Rel...

Page 38: ...elect Barcode mode Related Information Printing Basics on page 23 Maintenance Tab on page 40 Canceling Printing You can cancel a print job from the computer However you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel Canceling On your computer right click on your printer in Devices an...

Page 39: ...quality you want to use for printing Available settings depend on the paper type you select Click More Settings to make further settings Color Select the color for your print job 2 Sided Printing Allows you to perform 2 sided printing Settings You can specify the binding edge and the binding margins Multi Page Allows you to print several pages on one sheet or perform poster printing Click Page Ord...

Page 40: ...ch as envelopes that are loaded in fixed direction in the printer High Speed Prints when the print head moves in both directions The print speed is faster but the quality may decline Mirror Image Inverts an image to print as it would appear in a mirror Maintenance Tab Nozzle Check Prints a nozzle check pattern to check if the print head nozzles are clogged Head Cleaning Cleans the clogged nozzles ...

Page 41: ... the Internet Technical Support Allows you to access the Epson technical support website Printing from the Printer Driver on Mac OS Printing Basics Note Operations differ depending on the application See the application s help for details 1 Open the file you want to print Load paper in the printer if it has not already been loaded 2 Select Print from the File menu or another command to access the ...

Page 42: ... Printers Scanners or Print Scan Print Fax remove the printer and then add the printer again See the following to add a printer http epson sn 5 Change the settings as necessary See the menu options for the printer driver for details 6 Click Print Related Information Available Paper and Capacities on page 15 Loading Paper in the Rear Paper Feed on page 18 Menu Options for Print Settings on page 46 ...

Page 43: ...n page order and Border Related Information Printing Basics on page 41 Menu Options for Layout on page 45 Printing and Stacking in Page Order Reverse Order Printing You can print from the last page so that the documents are stacked in page order Print Settings Select Paper Handling from the pop up menu Select Reverse as the Page Order setting Related Information Printing Basics on page 41 User s G...

Page 44: ...in Destination Paper Size When reducing the size of the document select Scale down only When printing at a specific percentage do one of the following Select Print from the File menu of the application Select Printer enter a percentage in Scale and then click Print Select Page Setup from the File menu of the application Select your printer in Format For enter a percentage in Scale and then click O...

Page 45: ...You can cancel a print job from the computer However you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel Canceling Click the printer icon in the Dock Select the job you want to cancel and then do one of the following OS X Mountain Lion or later Click next to the progress meter Mac OS ...

Page 46: ... you loaded Destination Paper Size Select the paper size to print on Scale down only Select when reducing the size of the document Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page When you want to add a back cover select After document Cover Page Type Select the contents of the cover page Menu Options for Print Settings Paper Source Select the paper source f...

Page 47: ...anners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Operation Settings of the Mac OS Printer Driver Skip Blank Page Avoids printing blank pages Quiet Mode Prints quietly However the print speed may be slower High Speed Printing Prints when the print head moves in both directions The print speed is faster but the quality may decline Remove white borde...

Page 48: ...is printer or any third party ink Other products not manufactured by Epson may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic printer behavior Note Ink bottle codes may vary by location For the correct codes in your area contact Epson support Although the ink bottles may contain recycled materials this does not affect printer function or pe...

Page 49: ...he ink tank The ink bottle is vacuum packed to maintain its reliability If you leave an ink bottle unpacked for a long time before using it normal printing may not be possible Once you open an ink bottle we recommend using it as soon as possible When storing or transporting an ink bottle do not tilt the bottle and do not subject it to impacts or temperature changes Otherwise ink may leak even if t...

Page 50: ...may be used depending on the paper type or print quality settings This is because a mixture of color inks is used to create black The ink in the ink bottles supplied with your printer is partly used during initial setup In order to produce high quality printouts the print head in your printer will be fully charged with ink This one off process consumes a quantity of ink and therefore these bottles...

Page 51: ...not to spill any ink Do not touch the top of the ink bottle after removing the cap otherwise you may be smeared with ink 4 Align the tip of the bottle with the filling port and then stand the bottle slowly to insert it into the filling port cImportant Do not allow the top of the ink bottle to hit against any objects after removing its cap otherwise ink may spill User s Guide Refilling Ink 51 ...

Page 52: ...w stops automatically when the ink is filled to the upper line Note If the ink does not start flowing into the tank remove the ink bottle and try reinserting it 6 When you have finished refilling the ink remove the ink bottle and then close the ink tank cap securely cImportant Do not leave the ink bottle inserted otherwise the bottle may be damaged or ink may leak User s Guide Refilling Ink 52 ...

Page 53: ...tle tighten the cap and store the bottle upright for later use 7 Close the ink tank cover firmly Related Information Ink Bottle Codes on page 48 Ink Bottle Handling Precautions on page 49 Ink Spilled on page 82 User s Guide Refilling Ink 53 ...

Page 54: ...int quality has declined use the nozzle check feature and check if the nozzles are clogged If the nozzles are clogged clean the print head cImportant Do not open the front cover or turn off the printer during head cleaning If the head cleaning is incomplete you may not be able to print Because print head cleaning uses some ink clean the print head only if quality declines When ink is low you may n...

Page 55: ...aning is not necessary If there are broken lines or missing segments as shown in the NG pattern the print head nozzles may be clogged Go to the next step 5 Hold the y button down for five seconds until the power light starts flashing Print head cleaning starts Note It may take some time to start print head cleaning 6 When the power light stops flashing print a nozzle check pattern again Repeat cle...

Page 56: ...ions Related Information Loading Paper in the Rear Paper Feed on page 18 Running Power Cleaning The Power Cleaning utility allows you to replace all of the ink inside the ink tubes In the following situations you may need to use this feature to improve the print quality You printed or performed head cleaning when the ink levels were too low to be seen in the ink tank windows You performed the nozz...

Page 57: ...en in this case the levels for printing may remain Running Power Cleaning Windows 1 Access the printer driver window 2 Click Power Cleaning on the Maintenance tab 3 Follow the on screen instructions Related Information Accessing the Printer Driver on page 23 Running Power Cleaning Mac OS 1 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer...

Page 58: ...enu Printers Scanners or Print Scan Print Fax and then select the printer 3 Click Options Supplies Utility Open Printer Utility 4 Click Print Head Alignment 5 Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 18 Cleaning the Paper Path When the printouts are smeared or scuffed clean the roller inside cImportant Do not use tissue paper to clean the i...

Page 59: ... Total Number of Pages Fed Through the Printer You can check the total number of pages fed through the printer Checking the Total Number of Pages Fed Through the Printer Printer Buttons The information is printed together with the nozzle check pattern 1 Load A4 size plain paper in the printer 2 Press the P button to turn off the printer 3 Turn the printer on while holding the y button down and the...

Page 60: ...r of Pages Fed Through the Printer Mac OS 1 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer 2 Click Options Supplies Utility Open Printer Utility 3 Click Printer and Option Information User s Guide Maintaining the Printer 60 ...

Page 61: ... Starting Windows 10 Windows Server 2016 Click the start button and then select Epson Software Epson Photo Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Windows Server 2008 R2 Windows Server 2008 Windows Server 2003 R2 Windows Server 2003 Click the start button an...

Page 62: ...on and then select Epson Software EPSON Software Updater Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Click the start button and then select All Programs or Programs Epson Software EPSON Software Updater Note You can also start EPSON Software Updater by clicking the printer icon on the task bar on the des...

Page 63: ...e or add functions by updating the applications and the firmware Make sure you use the latest version of the applications and firmware 1 Make sure that the printer and the computer are connected and the computer is connected to the internet 2 Start EPSON Software Updater and update the applications or the firmware cImportant Do not turn off the computer or the printer until the update is complete ...

Page 64: ...ny print jobs Delete or wait to be printed the jobs before uninstalling 6 Uninstall the applications Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 Click Uninstall Change or Uninstall Windows XP Windows Server 2003 R2 Windows Server 2003 Click Change Remove or Remove Note If the User...

Page 65: ...te all of them first and then install the necessary printer driver again Note If you cannot find the application you want to uninstall in the application list you cannot uninstall using the Uninstaller In this situation select Go Applications Epson Software select the application you want to uninstall and then drag it to the trash icon Related Information Software Update Tools EPSON Software Updat...

Page 66: ... remove the paper inside Load paper in the portrait direction If the error cannot be cleared contact Epson support When the power is on or flashing The printer was not turned off correctly Because the printer was turned off while operating the nozzles may have dried and clogged The power was turned off with a power strip or breaker the plug was pulled out of the outlet or an electrical failure occ...

Page 67: ...e ink pad is replaced Borderless printing is not available but printing with a border is available A printer error has occurred Open the front cover and remove any paper inside the printer Turn the power off and on again If the error continues to occur after turning the power off and on again contact Epson support 1 In some print cycles a very small amount of surplus ink may be collected in the in...

Page 68: ...n Printer Utility 3 Click EPSON Status Monitor You can check the printer status ink levels and error status Checking the Software Status You may be able to clear the problem by updating the software to the latest version To check the software status use the software update tool Related Information Software Update Tools EPSON Software Updater on page 62 Installing Applications on page 62 Removing J...

Page 69: ...e the Printer Caution Never touch the buttons on the control panel while your hand is inside the printer If the printer starts operating it could cause an injury Be careful not to touch the protruding parts to avoid injury 1 Open the front cover 2 Remove the jammed paper User s Guide Solving Problems 69 ...

Page 70: ...paper inside Load paper in the portrait direction If the error cannot be cleared contact Epson support Paper Does Not Feed Correctly Check the following points and then take the appropriate actions to solve the problem Place the printer on a flat surface and operate in the recommended environmental conditions Use paper supported by this printer Follow the paper handling precautions Do not load mor...

Page 71: ...ect direction and slide the edge guides against the edges of the paper Related Information Loading Paper in the Rear Paper Feed on page 18 Several Sheets of Paper are Fed at a Time Load one sheet of paper at a time When several sheets of paper are fed at a time during manual 2 sided printing remove any paper which is loaded in the printer before you reload the paper Paper Out Error Occurs When a p...

Page 72: ...Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Utility Open Printer Utility and then click Printer Settings Disable the Power Off If Inactive and Power Off If Disconnected settings Disable the Power Off Timer setting Note Your product may have the Power Off Timer feature or Power Off If Inactive and Power Off If Disconnected features depending on the location o...

Page 73: ...ed Information Checking for Genuine Epson Printer Drivers on page 73 Installing Applications on page 62 Checking for Genuine Epson Printer Drivers You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods Windows Select Control Panel View devices and printers Printers Printers and Faxes and then do the following to open the print server pro...

Page 74: ... System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies and if the Options tab and Utility tab are displayed on the window a genuine Epson printer driver is installed on your computer Related Information Installing Applications on page 62 User s Guide Solving Problems 74 ...

Page 75: ... there are multiple icons in Control Panel View devices and printers Printers Printers and Faxes see the following to select the icon Example USB connection EPSON XXXX Series If you install the printer driver multiple times copies of printer driver may be created If copies such as EPSON XXXX Series copy 1 are created right click the copied driver icon and then click Remove Device Make sure the pri...

Page 76: ...lity to replace the ink inside the ink tubes After you use the utility perform a nozzle check to see if print quality has improved Related Information Checking and Cleaning the Print Head on page 54 Refilling the Ink Tanks on page 50 Running Power Cleaning on page 56 Banding or Unexpected Colors Appear The print head nozzles may be clogged Perform a nozzle check to check if the print head nozzles ...

Page 77: ... and vertical lines may be misaligned If print quality does not improve disable the bidirectional or high speed setting Disabling this setting may slow down printing speed Windows Clear High Speed on the printer driver s More Options tab Mac OS Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Sele...

Page 78: ... appropriate paper type setting for the type of paper loaded in the printer Print using a higher quality setting Checking the ink bottle Use ink bottles with the correct part code for this printer Epson recommends using the ink bottle before the date printed on the package Try to use genuine Epson ink bottles This product is designed to adjust colors based on the use of genuine Epson ink bottles T...

Page 79: ...Paper Path on page 58 Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver the Epson auto photo adjustment setting is applied by default depending on the paper type Try change the setting On the More Options tab select Custom in Color Correction and then click Advanced Change the Scene Correction setting from Auto Correct to any other option If changing t...

Page 80: ...ncorrect or Garbled Connect the USB cable securely to the printer and the computer Cancel any paused print jobs Do not put the computer manually into the Hibernate mode or the Sleep mode while printing Pages of garbled text may be printed next time you start the computer If you use the printer driver you had previously used printed characters may be garbled Make sure that the printer driver you ar...

Page 81: ...ab Mac OS Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select On as the High Speed Printing setting Disable Quiet Mode Windows Disable the Quiet Mode setting on the printer driver s Main tab Mac OS Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then selec...

Page 82: ...ers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select On as the Quiet Mode setting Application Is Blocked by a Firewall for Windows Only Add the application to the Windows Firewall allowed program in security settings on the Control Panel Ink Spilled If ink adheres to the area around the tank wipe it off using a napless clean cloth or cott...

Page 83: ...hen the paper thickness is within this range the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer s mechanism Printing with borders A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 41 0 mm 1 61 in D 37 0 mm 1 46 in Borderless printing A ...

Page 84: ...8 in Depth 578 mm 22 8 in Height 253 mm 10 0 in Weight Approx 2 7 kg 6 0 lb Without the ink and the power cord Electrical Specifications Model 100 to 240 V Model 220 to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0 4 to 0 2 A 0 2 A Power Consumption with USB Con nection Printing Approx 12 0 W ISO IEC24712 Ready mode Approx 2 4 W Sleep mode Approx 0 4 W Power off Approx ...

Page 85: ...ure 15 C 5 F Ink thaws and is usable after approximately 2 hours at 25 C 77 F You can store for one month at 40 C 104 F System Requirements Windows 10 32 bit 64 bit Windows 8 1 32 bit 64 bit Windows 8 32 bit 64 bit Windows 7 32 bit 64 bit Windows Vista 32 bit 64 bit Windows XP SP3 or later 32 bit Windows XP Professional x64 Edition SP2 or later Windows Server 2016 Windows Server 2012 R2 Windows Se...

Page 86: ...Unused postage stamps pre stamped postcards and other official postal items bearing valid postage Government issued revenue stamps and securities issued according to legal procedure Exercise caution when copying the following items Private marketable securities stock certificates negotiable notes checks etc monthly passes concession tickets etc Passports driver s licenses warrants of fitness road ...

Page 87: ...tle upright when tightening the cap and take precautions to prevent ink from leaking when transporting the bottle for example putting the bottle in a bag Do not put opened ink bottles in the box with printer 1 Turn off the printer by pressing the P button 2 Make sure the power light turns off and then unplug the power cord cImportant Unplug the power cord when the power light is off Otherwise the ...

Page 88: ...nter in the plastic bag and fold it closed 9 Pack the printer in its box using the protective materials cImportant Make sure you keep the printer horizontal when transporting or storing the printer by packing it in its box otherwise ink may leak If print quality has declined the next time you print clean and align the print head User s Guide Appendix 88 ...

Page 89: ...aintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that ...

Page 90: ...ance If Epson support for your area is not listed below contact the dealer where you purchased your product Epson support will be able to help you much more quickly if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software Br...

Page 91: ... as a final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in installing configuring and operating your Epson product Our Pre sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located Many types of queries are answered here We encourage you to have all the relevant information on ha...

Page 92: ...ter operating system application programs and any information you feel is required Transportation of Product Epson recommends retaining product packaging for future transportation Securing the ink tank with tape and keeping the product upright is also recommended Help for Users in Singapore Sources of information support and services available from Epson Singapore are World Wide Web http www epson...

Page 93: ...e Hanoi City 84 4 3978 4785 84 4 3978 4775 Help for Users in Indonesia Contacts for information support and services are World Wide Web http www epson co id Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Hotline Phone 62 1500 766 Fax 62 21 808 66 799 Our Hotline team can help you with the following over the p...

Page 94: ...KARTA SUDIRMAN Wisma Keiai Lt 1 Jl Jenderal Sudirman Kav 3 Jakarta Pusat DKI JAKARTA 10220 6221 5724335 ess epson indonesia co id EAST JAWA ESS SURABAYA Ruko Surya Inti Jl Jawa No 2 4 Kav 29 Surabaya Jawa Timur 6231 5014949 esssby epson indonesia co id BANTEN ESS SERPONG Ruko Mall WTC Matahari No 953 Serpong Banten 6221 53167051 53167052 esstag epson indonesia co id CENTRAL JAWA ESS SEMARANG Kompl...

Page 95: ...for Users in India Contacts for information support and services are World Wide Web http www epson co in Information on product specifications drivers for download and products enquiry are available Helpline Service product information and ordering consumables BSNL Lines Toll free number 18004250011 Accessible 9am to 6pm Monday through Saturday Except public holidays Service CDMA Mobile Users Toll...

Page 96: ...766 Metro Manila 632 441 9030 Web Site https www epson com ph contact E mail customercare epc epson som ph Accessible 9am to 6pm Monday through Saturday Except public holidays Our Customer Care team can help you with the following over the phone Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty Epson Philippines Corporation Trunk L...

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