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Epson colour 640, Printer Basics Manual

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How To Order EPSON Ink and Paper

To order EPSON ink cartridges, paper and other printing media, contact your dealer
or call EPSON Accessories at (800) 873-7766 (U.S. sales only).  In Canada, please call
(800) 873-7766 for dealer referral.

Here are the EPSON media and ink cartridges you can order:

Media name

Size

Part number

Ink cartridge

Part number

Black ink cartridge

S020187

Color ink cartridge

S020191

EPSON 360 dpi Ink Jet Paper

Letter

S041060

A4

S041059

EPSON High Quality Ink Jet Paper

Letter

S041111

A4

S041117

EPSON Photo Quality Ink Jet Paper

Letter

S041062

A4

S041061

Legal

S041067

EPSON Photo Quality Glossy Paper

Letter

S041124

A4

S041126

EPSON Photo Quality Glossy Film

Letter

S041072

A4

S041071

A6 (4.1 x 5.8 inches)

S041107

EPSON Photo Paper

4 x 6

S041134

Letter

S041141

A4

S041104

Panoramic, pre-cut, 8.3 x 23.4 inches

S041145

EPSON Ink Jet Transparencies

Letter

S041064

A4

S041063

EPSON Photo Quality Ink Jet Cards

A6 (4.1 x 5.8 inches)

S041054

8 x 10

S041122

EPSON Ink Jet Note Cards

A6 (4.1 x 5.8 inches)

S041147

(with envelopes)

EPSON Photo Stickers Kit

A6 (includes software)

S041144-KIT

EPSON Photo Stickers Refill

A6

S041144

EPSON Iron-On Cool Peel

Letter

S041153/S041155

Transfer Paper

EPSON Photo Quality Self

A4

S041106

Adhesive Sheets

Summary of Contents for colour 640

Page 1: ...Printer Basics Printer Basics CPD 6967 ...

Page 2: ... Quality Ink Jet Paper Letter S041062 A4 S041061 Legal S041067 EPSON Photo Quality Glossy Paper Letter S041124 A4 S041126 EPSON Photo Quality Glossy Film Letter S041072 A4 S041071 A6 4 1 x 5 8 inches S041107 EPSON Photo Paper 4 x 6 S041134 Letter S041141 A4 S041104 Panoramic pre cut 8 3 x 23 4 inches S041145 EPSON Ink Jet Transparencies Letter S041064 A4 S041063 EPSON Photo Quality Ink Jet Cards A...

Page 3: ...irs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION EPS...

Page 4: ...tenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference...

Page 5: ...portant Safety Instructions 4 About Your Software Your Creative and Internet SoftwareApplications 6 Installing the Creative Software 7 ViewingYour Electronic EPSON Stylus COLOR 640 Manual 8 OpeningYour Electronic Manual 8 Navigating a Manual 9 How To Print Using the Guided Printing Exercise 10 Printing a Memo 11 Printing a Photograph 14 Selecting the Correct Media Type 19 ...

Page 6: ...ing the Print Head 29 Transporting the Printer 30 Problems Need Help Diagnosing Problems 31 Checking the Control Panel Lights 31 Running a Printer Check 33 Problems and Solutions 34 Problems Setting Up the Printer or Using the Software 34 Problems Getting Good Print Quality 36 Uninstalling Printer Software 40 Windows 95 Windows 98 and Windows NT 4 0 Instructions 40 Windows 3 1 Instructions 40 Wher...

Page 7: ...4 Windows 95 Windows 98 and Windows NT 4 0 Instructions 44 Windows 3 1 Instructions 45 Additional Installation Instructions Installing from the CD ROM for Windows 3 1 46 Configuring for a Windows Network 47 Setting Up the Host System for Printer Sharing 48 Setting Up Client Systems to Share the Printer 48 Index iii ...

Page 8: ...hotos and greeting cards with great results The printer comes with these features Exclusive Micro Piezo ink jet technology for smaller cleaner dots Resolutions up to 1440 x 720 dpi Four color printing for photo quality color and sharp black text on plain paper or a variety of special media Letter legal envelope card and panoramic paper printing Bonus creative and Internet software 1 ...

Page 9: ...installing software from them installing the printer software on Windows 3 1 configuring your printer for use on a network For more details about advanced printing options or troubleshooting see your electronic EPSON Stylus COLOR 640 Manual You ll always have easy access to this manual see page 8 for instructions Warnings Cautions Notes and Tips Please follow these guidelines Warnings must be foll...

Page 10: ...g images 100MB recommended VGA Super VGA or better display adapter and monitor Double speed CD ROM drive quad speed or faster recommended A shielded twisted pair parallel printer cable 6 to 10 feet long to connect your computer to the printer the cable must have a D SUB 25 pin male connector for your computer and a 36 pin Centronics compatible connector for the printer Note If you don t have a CD ...

Page 11: ...ter on or off Never use an external switch such as a power strip to turn off the printer Turn off and unplug the printer before cleaning Clean with a damp cloth only Do not spill liquid on the printer Do not place the printer on an unstable surface or near a radiator or heating vent Do not block or cover the openings in the printer s cabinet or insert objects through the slots Use only the type of...

Page 12: ... it off with soap and water If it gets in your eyes flush them immediately with water Keep ink cartridges out of the reach of children Do not dismantle the ink cartridges or try to refill them This could result in damage to the print head Once you install an ink cartridge do not open the clamp or remove the cartridge except to replace it with a new one The cartridge may become unusable otherwise I...

Page 13: ...rd for instructions Your Creative and Internet Software Applications You can install this software from your EPSON Stylus COLOR 640 CD ROM Adobe PhotoDeluxe 2 0 for editing photos and producing newsletters calenders and other projects A Guided Printing Exercise is also included American Greetings CreataCard Special Edition for creating unique greeting cards Business Card Ink More for creating prof...

Page 14: ...rive letter Then click OK In the Main Menu you can select from the following Install Creative Software Install Internet Software not available for Windows NT View Electronic Documentation Re install Printer Driver You can also view the License Agreement 3 After you make your selection from the Main Menu you ll see another menu with more choices 4 Select the item you want to install and follow the ...

Page 15: ...al opens automatically If you haven t copied the manual to your hard disk insert your CD ROM then 1 Click Start point to Programs Epson and click EPSON Stylus COLOR 640 Installer 2 At the Main Menu select View Electronic Documentation 3 At the next screen select View Printer Manual If you have Acrobat Reader on your system it opens and you can view your manual If you don t have Acrobat Reader it a...

Page 16: ...lined or displayed in a different color To find out if a topic is hot move your cursor over it If the cursor turns into a pointing hand the topic is hot you can jump to it by clicking once Use the bookmark section on the left side of the screen to move quickly to the topic of your choice Click the Show Bookmarks icon on the toolbar to see the bookmark section if the manual has bookmarks Some manua...

Page 17: ...yet you can install it now by following the steps on page 7 Follow these steps to launch the Guided Printing Exercise 1 Click Start point to Programs Adobe PhotoDeluxe 2 0 and then click Run Guided Printing Exercise 2 When you see Would you like to print a high quality color image with your new printer window click YES to continue with the exercise 3 Follow the instructions on screen For each step...

Page 18: ...p Make sure it is against the right edge guide Then slide the left edge guide against the paper s left edge If you are using letterhead or preprinted paper be sure the top of the paper feeds into the printer first 3 Open your application and select a document to print 4 From the File menu click Print You see a Print dialog box similar to the one below right edge guide don t load paper above this m...

Page 19: ...gs Make sure Media Type is set to Plain paper If you re using a different type of paper select a corresponding Media Type see Selecting the Correct Media Type on page 19 Set the Ink to Color if your document has colored text or pictures If not set the Ink to Black Set the Mode option to Automatic This is the easiest way to get good results for all kinds of documents on all types of paper the print...

Page 20: ...rientation 10 Click OK until you see the Print dialog box again 11 Click OK to start printing After a moment the Progress Meter Despooler in Windows 3 1 will appear and show the progress of your print job You can cancel pause or restart your print job as necessary Despooler Windows 3 1 Progress Meter Windows 95 98 NT ...

Page 21: ...nd that the left edge guide is snug against the left paper edge The printable whiter side of the paper should be face up 3 Open your application and select your image to print 4 From the File menu click Print You see a Print dialog box similar to the one below EPSON Photo Paper 4 x 6 inches EPSON Photo Paper Letter size Make sure your printer is selected here If you see a Properties button click i...

Page 22: ... see another dialog box that contains the Properties button Click it and go to step 7 In Windows 3 1 you won t see a Properties button just click Setup Printer or Options until you see the window shown in step 7 7 You see the dialog box for your printer software If necessary click the Main tab to display the basic settings shown below Media Type setting Ink setting Custom Select your predefined cu...

Page 23: ... menu select PhotoEnhance3 if your image was captured using video or a scanner or Digital Camera if your image was taken with a digital camera If you re using Windows 3 1 select Digital Camera For more fine tuning click the Advanced button More Settings in Windows 3 1 The Advanced or More Settings print dialog box appears You can change the Print Quality depending on the media type you selected In...

Page 24: ...ion If you loaded EPSON 4 x 6 inch Photo Paper change the paper size to Photo Paper 4 x 6 in 12 Click the Layout tab not available in Windows 3 1 if you want to change the size of your image for example if it is too large to fit on your paper print multiple pages on one sheet or add a watermark ...

Page 25: ...n s Print dialog box 14 Click OK to start printing After a moment the Progress Meter Despooler in Windows 3 1 will appear and show the progress of your print job You can cancel pause or restart your print job as necessary Progress Meter Windows 95 98 NT Despooler Windows 3 1 ...

Page 26: ...ay be included with your special media they may damage the printer Plain paper Plain paper Envelopes Labels single sheets EPSON 360 dpi Ink Jet Paper 360 dpi Ink Jet Paper EPSON Iron On Cool Peel Transfer Paper1 EPSON High Quality Ink Jet Paper Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Cards EPSON Ink Jet Note Cards EPSON Photo Quality Self Adhesive ...

Page 27: ...This unclogs the print head nozzles so they can deliver ink properly Cleaning the print head uses ink so clean it only if print quality declines You can use either of the following to clean the print head The Head Cleaning utility in your printer software The printer s control panel buttons Note To use the Head Cleaning utility your printer must be connected to a local port not on a network Do not...

Page 28: ...ol Panel icon in the Main group Double click the Printers icon Select EPSON Stylus COLOR 640 from the list of installed printers and click Setup 3 Click the Utility tab You see the Utility menu 4 Click the Head Cleaning button 5 Follow the instructions on the screen to run the head cleaning utility Cleaning takes about one minute during which the printer makes some noise and the power light flashe...

Page 29: ...er ink out light is on you must replace the ink cartridge before cleaning the print head 2 Press the cleaning button and hold it down for three seconds Cleaning takes about one minute during which the printer makes some noise and the power light flashes After the cleaning cycle is complete and the power light stops flashing you need to confirm that the print head nozzles are clean and reset the pr...

Page 30: ...fter printing it It should look something like this Each staggered horizontal and straight vertical line should be complete with no gaps in the dot pattern If your printout looks okay you re done If any dots are missing as shown below clean the print head again missing dots ...

Page 31: ...e If you need to replace an ink cartridge before the lights flash because the ink is too old for example follow the instructions on page 28 Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package Black ink cartridge S020187 Color ink cartridge S020191 When you need new ink cartridges contact your dealer or call EPSON Accessories at 800 873 ...

Page 32: ...ghtly to the left and the power light begins flashing Caution To avoid damaging the printer never move the print head by hand Don t open the clamp or remove a cartridge except to replace it with a new one Once you remove a cartridge you can t reuse it Even if the cartridge contains ink reusing it may damage the print head 4 Pull up the ink cartridge clamp The cartridge rises up from its holder Alt...

Page 33: ... the top of the cartridge Do not remove the blue part It s okay if a bit of the yellow tape does not tear off Caution You must remove the yellow tape seal from the top of the cartridge or you will permanently damage it Do not remove the clear seal from the bottom of the cartridge ink will leak 3 Lower the ink cartridge into its holder with the label facing up and toward the back of the printer bla...

Page 34: ...n Empty Ink Cartridge on page 25 Then follow steps 1 through 4 in this section 6 Press the cleaning button and close the printer cover The printer moves the print head and begins charging the ink delivery system The power light flashes and the printer makes various sounds Charging takes about one minute When it s finished you can print again Caution Never turn off the printer while the power light...

Page 35: ...ts into your eyes flush them immediately with water 5 Lift the cartridge out of the printer and dispose of it carefully 6 Remove the new ink cartridge from its package Remove only the yellow part of the tape seal on the top of the cartridge Do not remove the blue part It s okay if a bit of the yellow tape stays on Caution You must remove the yellow tape seal from the top of the cartridge or you wi...

Page 36: ...is loaded 2 For Windows 95 Windows 98 and Windows NT 4 0 Click Start point to Settings and then select Printers Right click the EPSON Stylus COLOR 640 icon in the Printers window Select Properties Document Defaults in Windows NT For Windows 3 1 Double click the Control Panel icon in the Main group Double click the Printers icon Select EPSON Stylus COLOR 640 from the list of installed printers and ...

Page 37: ...the power cord from the electrical outlet Then disconnect the printer cable from the printer 3 Remove any paper from the sheet feeder and remove the paper support 4 Push in the output tray extensions and close the tray 5 Repack the printer and attachments in the original box using the protective materials that came with it See the Unpacking Sheet that was packed with the printer Be sure to keep th...

Page 38: ...ing section of your electronic EPSON Stylus COLOR 640 Manual If none of the suggested solutions solve your problem contact your EPSON dealer or see WhereTo Get Help on page 41 Diagnosing Problems You can diagnose some problems by checking the printer s control panel lights as described in the next section It may also be helpful to try running a printer operation check see page 33 for instructions ...

Page 39: ...replacement cartridge When an ink out light comes on you need to replace the ink cartridge See page 24 for instructions When the power and paper out lights flash and the black or color ink out lights come on jammed paper may be blocking movement of the print head Turn off the printer by pressing the power button wait 15 seconds then turn it on again If no paper ejects turn off the printer remove t...

Page 40: ...ace cable from the printer 3 Make sure paper is loaded in the printer 4 Hold down the load eject button and press the power button Hold down both buttons until the power light starts to flash Then release them The printer prints one page containing the printer s ROM version ink counter code character table number and a nozzle check pattern Only the nozzle check pattern is shown below 5 After it pr...

Page 41: ...gin charging the system again and use more ink than necessary Make sure the ink cartridge clamps are locked down completely and that no packing material remains in the printer If your printer makes noise when you turn it on or after it has been sitting for a while Your printer is performing routine maintenance If you re having problems installing your printer software Carefully follow the instruct...

Page 42: ... Status Monitor 2 is not available for Windows 3 1 If you re using Windows 95 Windows 98 or Windows NT 4 0 make sure you installed Status Monitor 2 If you didn t uninstall your printer software then reinstall it making sure you choose to install the Status Monitor when prompted See page 40 for instructions on uninstalling your printer software If you installed Status Monitor 2 make sure background...

Page 43: ...jet paper is usually whiter Make sure the ink cartridges aren t low on ink If either ink out light is flashing replace the ink cartridge see page 24 If your ink cartridge is more than six months old you may need to replace it see page 28 Try using Automatic mode Set the thickness lever to the 0 position If your printout has vertical banding Clean the print head see page 20 Run the Print Head Align...

Page 44: ...ss lever to the 0 position Make sure your paper isn t damp or loaded face down the printable side should be loaded face up If it s damp reload a new stack of paper Use a support sheet with special media or try loading your media one sheet at a time Make sure your paper or media meets the specifications listed in your electronic EPSON Stylus COLOR 640 Manual Run the Print Head Alignment utility see...

Page 45: ... need to replace it see page 28 Use the Automatic mode setting or choose a different custom project type Remember that because your monitor and printer use different technologies to represent colors your printed colors cannot exactly match the colors you see on your monitor screen If your printout is faint or has gaps in the image Clean the print head see page 20 Make sure your paper isn t damaged...

Page 46: ...printout contains incorrect characters Make sure you re using an IEEE 1284 compliant printer cable Your printer cable may not be securely connected Check that the cable is locked firmly in place at both ends to ensure proper communication between your printer and computer After adjusting the cable try printing from an application again Your printer may not be selected as the Windows default printe...

Page 47: ...st Click the Add Remove button Select the EPSON Stylus COLOR 640 printer icon and click OK Follow the instructions on the screen 4 To uninstall Status Monitor 2 select EPSON Status Monitor 2 in the program list Click the Add Remove button Follow the instructions on the screen Status Monitor 2 background monitoring must be turned off before removing Status Monitor 2 See your electronic manual for i...

Page 48: ...mail address as the password EPSON Download You can call the EPSON Download Service at 800 442 2007 Set your communications software to 8 data bits 1 stop bit no parity Modem speed can be up to 28 8 Kbps EPSON Forum on Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson America Forum For a free introductory CompuServe membership call 800 848 8199 and ask for representativ...

Page 49: ...rom EPSON Accessories at 800 873 7766 U S sales only In Canada please call 800 873 7766 for dealer referral Creative and Internet Software Technical Support If you need help with any of the creative or Internet software on the CD ROM please contact the manufacturer as listed below Software Telephone Fax Online and E mail Adobe 206 675 6120 206 628 5737 www adobe com PhotoDeluxe 2 0 fax on demand s...

Page 50: ...software see page 44 Download EPSON Web Page Point your browser to http www epson com connects and select File Downloads FTP EPSON Internet FTP Site Log on to ftp epson com with the user name anonymous and your e mail address as the password Epson America Forum on CompuServe Click on Services Go then type EPSONFOR in the dialog box EPSON Download Service Set your modem s communications software to...

Page 51: ...Installing the Printer Software from Diskettes Windows 95 Windows 98 and Windows NT 4 0 Instructions 1 Make sure your printer is connected to the computer and that both are turned off 2 Turn on your computer but leave your printer turned off Do not turn your printer back on until you have completed the software installation Make sure Windows is running you should see the Windows Desktop icons 3 In...

Page 52: ...ows printer 7 Now you can start to print See page 10 for instructions Windows 3 1 Instructions 1 Make sure your printer is connected to the computer and your computer is turned on 2 Make sure Windows Program Manager is running Exit any open applications 3 Insert the EPSON Stylus COLOR 640 diskette 1 4 From the Program Manager File menu select Run 5 Type A SETUP where A is the drive letter of your ...

Page 53: ...oftware CD ROM 4 From the Program Manager File menu select Run 5 Type D EPSON where D is your CD ROM drive letter and click OK 6 Read the Software License Agreement and then click Agree to continue with the installation 7 Follow the instructions on screen to install the software Your printer software icons appear in the EPSON program group and the EPSON Stylus COLOR 640 is set as your default Wind...

Page 54: ...er on a Windows NT 4 0 network see your network administrator or your Windows NT documentation for instructions on configuring your printer for the network Setting Up the Host System for Printer Sharing 1 Click Start point to Settings and select Control Panel 2 Double click Network then click the File and Print Sharing button 3 Click the I want to be able to allow others to print to my printer s c...

Page 55: ...oint to Settings and select Printers 2 Right click the EPSON Stylus COLOR 640 icon and choose Properties 3 Click the Details tab You see the following dialog box 4 Click the Add Port button then click Browse to specify the network path to the printer 5 Click OK to return to the Details dialog box then click OK to save your settings and exit ...

Page 56: ...panel cleaning print head 22 lights and buttons 31 to 32 Creative software 6 to 7 42 Custom settings 15 to 16 D Diagnosing problems 31 to 33 Documentation how to use 2 E Electronic manual 8 to 9 ENERGY STAR 4 Envelopes 19 EPSON Accessories 24 42 Customer Care Centers 41 help 41 to 42 media 19 EPSON Stylus COLOR 640 Manual 8 F Flip Horizontal setting 19 G Grainy printouts 39 Guided Printing Exercis...

Page 57: ...heck pattern 23 33 utility 21 to 23 P Paper jams 32 loading 11 14 Photo Quality paper EPSON 19 Photograph printing 14 to 18 Plain paper 12 19 Preprinted paper loading 11 Print head aligning 29 cleaning 20 to 23 Print quality problems 36 to 39 Printer cable 3 33 39 check 33 control panel see Control panel noise 34 problems 31 to 39 transporting 30 Printer software installing forWindows 3 1 46 to 47...

Page 58: ...1 44 to 45 Software uninstalling 40 Status Monitor 2 35 40 Support 41 to 42 System requirements 3 T Testing printer 33 Thickness lever 36 37 Transparencies 19 Transporting printer 30 Troubleshooting 31 to 42 U Utilities Head Cleaning 20 to 22 Nozzle Check 22 to 23 Print Head Alignment 29 W Windows network configuring for 47 system requirements 3 uninstalling printer software 40 Windows 3 1 install...

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