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EPSON Stylus COLOR 980

12 -

 

EPSON Stylus COLOR 980

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Aligning the Print Head

If your printouts contain misaligned vertical lines, you may 
need to align the print head. To use the Print Head Alignment 
utility, the printer must be connected to your computer. You 
can’t have a network connection to the printer. 

If you are using DOS or you have a network connection to the 
printer, follow the instructions in “Aligning the Print Head 
Using the Control Panel Buttons” instead.

Follow these steps:

1. Make sure the printer is turned on and letter-size paper is 

loaded.

Load paper that’s at least 8.27 inches (210 mm) wide. 
This prevents ink from spraying inside the printer and 
smudging your printouts.

For the best results, load EPSON ink jet paper in the 
printer whenever you check the print head alignment.

2. Access the printer settings dialog box.

3. Click the 

Utility

 tab (Windows) or the 

Utility button 

(Macintosh). You see the Utility menu.

4. Click the 

Print Head Alignment

 button.

5. Follow the instructions on the screen to print a test page 

and select the correct alignment.

You may need to repeat steps 4 and 5 more than once to align 
your print head correctly.

Aligning the Print Head Using the Control 
Panel Buttons

If you can’t use the print head alignment utility program that 
came with your printer, follow these steps to align the print 
head.

1. Make sure that letter-size or A4-size paper is loaded in the 

sheet feeder.

2. While holding down the 

 

R

cleaning button

,

 press the 

 

P

power button

 

to turn on the printer. Then release both 

buttons.

3. The 

 

S

paper out light flashes for about three seconds. While 

it is flashing, press the 

 

E

load/eject button.

The printer prints a sheet of instructions in English, French, 
German, Italian, Spanish, and Portuguese explaining how 
to align the print heads. Follow these instructions.

If the 

 

E

load/eject button isn’t pressed while the 

 

S

 paper 

out light is flashing, the printer enters default-setting 
mode. If this happens, turn off the printer and repeat 
steps 2 and 3.

4. After aligning the print head, turn off the printer to exit 

print head alignment mode.

Cleaning the Printer

To keep your printer working at its best, you should clean it 
several times a year. Follow these steps:

1. Turn off the printer, unplug the power cord, and 

disconnect the printer cable.

2. Remove all the paper from the sheet feeder.

3. Clean the exterior of the printer with a soft, damp cloth. 

4. Clean ink out of the printer’s interior with a soft, damp 

cloth.

Don’t touch the gears inside the printer.

Never use alcohol or thinner for cleaning; they can 
damage the printer components and case.

Don’t use a hard or abrasive brush.

Don’t get water on the printer components and don’t 
spray lubricants or oils inside the printer.

Don’t use any cleaning sheets included with special 
media; they may jam inside the printer.

Transporting the Printer

If you move your printer some distance, you need to prepare it 
for transportation in its original box. Follow these steps:

To avoid damage, always leave the ink cartridges 
installed when transporting the printer.

Be sure to remove the tape used in step 4 after installing 
the printer in its new location. 

1. Turn on the printer and wait until the print head locks in 

the far right position. Then turn off the printer.

2. Unplug the power cord from the electrical outlet. Then 

disconnect the printer cable from the printer.

Summary of Contents for C380045HA - Stylus Color 980 Inkjet Printer

Page 1: ...of 17 lb 64 g m2 paper Dimensions Storage Width 18 4 inches 467 mm Depth 11 7 inches 297 mm Height 7 8 inches 199 mm Printing Width 18 4 inches 467 mm Depth 23 4 inches 594 mm Height 12 8 inches 325 mm Weight 18 5 lb 8 4 kg without the ink cartridges Electrical Also designed for IT power systems with Phase to Phase voltage 220 240 V Part name Part number Paper support assembly 1040662 Printer cove...

Page 2: ...pages A4 5 coverage at 360 dpi Cartridge life 2 years from production date and up to within 6 months after opening package at 77 F 25 C Storage temperature 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Transit temperature 22 to 140 F 30 to 60 C 1 month at 104 F 40 C 120 hours at 140 F 60 C Freezing temperature 3 2 F 16 C 0 4 F 18 C Dimensions 1 1 W 2 6 D 1 6 H inches 28 9 W 67 4 D 41 8 H mm 2 1 W 2 ...

Page 3: ...utive 7 5 10 inches Plain paper bond paper and special ink jet papers distributed by EPSON 0 003 to 0 004 inch 0 08 to 0 11 mm 17 to 24 lb 64 to 90 g m2 Transparencies and glossy film Letter 8 5 11 inches A4 210 297 mm A6 105 148 mm glossy film only Transparencies and glossy film distributed by EPSON Photo Paper 4 6 inches 102 152 mm Letter 8 5 11 inches A4 210 297 mm Panoramic 8 27 23 4 inches 21...

Page 4: ... with this printer A BL BR C1 A BR C1 BL Envelopes Singlesheets and cards C2 Paper name Size Part number EPSON 360 dpi Ink Jet Paper Letter A4 8 3 x 11 7 inches S041060 S041059 EPSON High Quality Ink Jet Paper Letter A4 8 3 x 11 7 inches S041111 S041117 EPSON Photo Quality Ink Jet Paper Letter A4 8 3 x 11 7 inches Legal S041062 S041061 S041067 EPSON Photo Quality Ink Jet Cards A6 4 1 x 5 8 inches ...

Page 5: ...Make sure none of the sheets are curled creased old stuck together or too thin Then reload the stack against the right edge guide and slide the left edge guide over to the paper s left edge Then turn the printer on S is on When the S paper out light comes on your paper is out or incorrectly loaded Make sure none of the sheets are curled creased old stuck together or too thin Then reload the stack ...

Page 6: ...check to determine whether the problem comes from the printer itself or some other source Follow these steps to run the printer check 1 Make sure both the printer and computer are turned off 2 Disconnect the interface cable from the printer 3 Make sure paper is loaded in the printer Load paper that s at least 8 27 inches 210 mm wide This prevents ink from spraying inside the printer and smudging y...

Page 7: ...ible See Paper on page 3 for more media storage information Set the thickness lever to the position when you print on envelopes or if ink smears when you print on other thick media Open the printer cover and position the lever as shown below Then close the cover and print Make sure you return the lever to the 0 position before you print on regular media For this media name Then select this Media T...

Page 8: ...t light flashes you have a paper jam Press the E load eject button to try to clear the jam If that doesn t work turn off the printer and gently pull the paper forward toward the output tray to pull it out Don t pull the paper backward toward the paper support Make sure none of the sheets are curled creased old stuck together or too thin Then reload the paper against the right edge guide and slide ...

Page 9: ...ge out of the printer and dispose of it carefully If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water 7 Lower the new ink cartridge into its holder with the label facing up and toward the back of the printer 8 Press down the ink cartridge clamp until it locks in place 9 If you need to replace the other ink cartridge repeat...

Page 10: ...them immediately with water 8 Lower the new ink cartridge into its holder with the label facing up and toward the back of the printer 9 Press down the ink cartridge clamp until it locks in place 10 Press the E load eject button The print head moves to the color ink cartridge replacement position If you need to replace the color ink cartridge repeat steps 6 through 9 Then continue with step 11 11 P...

Page 11: ...ights are off 2 Press the R cleaning button and hold it down for three seconds Cleaning takes about 30 seconds during which the printer makes some noise and the P power light flashes Never turn off the printer while the P power light is flashing unless the printer hasn t moved or made noise for more than 5 minutes 3 After the P power light stops flashing print a page to test the print quality and ...

Page 12: ...t three seconds While it is flashing press the E load eject button The printer prints a sheet of instructions in English French German Italian Spanish and Portuguese explaining how to align the print heads Follow these instructions If the E load eject button isn t pressed while the S paper out light is flashing the printer enters default setting mode If this happens turn off the printer and repeat...

Page 13: ...g the printer clean the print head see page 10 if output is misaligned align the print head see page 12 Related Documentation TM SC980 EPSON Stylus COLOR 980 Service Manual PL SC980 EPSON Stylus COLOR 980 Parts Price List CPD 10632 EPSON Stylus COLOR 980 Printer Basics CPD 10633 EPSON Stylus COLOR 980 Start Here EPSON Stylus COLOR 980 Reference Guide HTML format to view it you need a browser such ...

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