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• If your router or access point does not broadcast its network name (SSID), follow the instructions that
came with your product to enter your wireless network name manually.
• If your router or access point has security enabled, determine the kind of security it is using and any
required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA
passphrase correctly.
• Check if your computer is restricting the available wireless channels. If so, verify that your wireless
access point is using one of the usable channels and change to a usable channel, if necessary.
• If you cannot connect your product to a device using Wi-Fi Direct, you may have exceeded the
maximum number of devices connected to your product (8). Print a network status sheet or access
Web Config on the browser for your device and check the number of connected devices. If 8 devices
are already connected, disconnect a device by deleting the product's SSID from the Wi-Fi screen of
that device. If fewer than 8 devices are connected, check the accuracy of your other network settings,
move your device closer to your product, and try connecting again.
• If you are using a Wi-Fi Direct connection that suddenly disconnects, the Wi-Fi direct password on
your device may have been changed. If necessary, delete the existing
DIRECT-xxxxxxxx
connection
settings from your device and enter a new password. See your device documentation for instructions.
Parent topic:
Related concepts
Related tasks
Printing a Network Status Sheet
Printing a Network Connection Report
Disabling Wi-Fi Features
Related topics
Network Software Cannot Find Product on a Network
If EpsonNet Setup cannot find your product on a network, try these solutions:
• Make sure your product is turned on and connected to your network. Verify the connection using your
product control panel.
• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non-
ASCII characters.
• Print a network connection report and check the codes and messages on the report to help determine
the cause of the problem.
Summary of Contents for C11CH43401
Page 1: ...ET M2170 User s Guide ...
Page 2: ......
Page 32: ...32 Related topics Wi Fi or Wired Networking ...
Page 121: ...121 You see an Epson Scan 2 window like this ...
Page 123: ...123 You see an Epson Scan 2 window like this ...
Page 125: ...125 You see this window ...
Page 147: ...147 Parent topic Refilling Ink and Replacing the Maintenance Box ...
Page 150: ...150 You see this screen 6 Press the start button to print The nozzle check pattern is printed ...
Page 153: ...153 You see a window like this 5 Click Print ...
Page 194: ...194 2 Open the front cover 3 Lower the output selector ...
Page 196: ...196 2 Lift the printer cover until it clicks into place and remove any jammed paper inside ...