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Follow these steps to run the Head Cleaning utility:
1. Make sure the printer is turned on but not printing.
The
P
power light should be on, but not flashing. Neither of the other lights
should be flashing or on.
You can’t clean the print head if the
H
ink out light is flashing or on.
Replace the appropriate ink cartridge instead.
2.
Windows:
Right-click the
printer icon on your taskbar (in the lower right
corner of your screen). Select
Head
Cleaning
.
Macintosh:
Open your application’s File menu and choose
Page
Setup
or
.
Click the
Utility button, then click the
Head
Cleaning
button.
3. Follow the instructions on the screen to clean the print head. Cleaning takes
about 30 seconds, during which the printer makes some noise and the
P
power
light flashes.
Never turn off the printer while the
P
power light is flashing, unless
the printer hasn’t moved or made noise for more than 5 minutes.
4. When the
P
power light stops flashing, run a nozzle check to confirm that the
print head nozzles are clean.
Make sure plain paper is loaded in the printer and click
Print nozzle check
pattern
(Windows) or
Confirmation
(Macintosh). Follow the instructions on the
screen to print a nozzle check pattern.
5. If the nozzle check pattern has no gaps in its lines, click
Finish
.
If the pattern has any gaps, click
Clean
to clean the print head again. If you don’t
see any improvement after cleaning three or four times, check the solutions in
“Print Quality Problems” on page 46.
