Troubleshooting
107
The printer does not print correctly in the PostScript mode
The printer does not print
The printer driver or printer that you need to use does not appear in the
Printer Setup Utility (Mac OS 10.3.x and 10.4.x) or Print Center (Mac OS
10.2)
Cause
What to do
The printer’s emulation mode setting is incorrect.
The printer is set to the
Auto
mode by default, so that it can
automatically determine the encoding used in the received
print job data and select the appropriate emulation mode.
However, there are situations where the printer cannot select
the correct emulation mode. In this case, it must be set
manually to
PS3
.
Set the emulation mode through the SelecType Emulation
Menu on the printer. For details about setting, see the Network
Guide.
The printer’s emulation mode setting for the interface
that you are using is incorrect.
The emulation mode can be set individually for each interface
which receives print job data. Set the emulation mode for the
interface you are using to
PS3
.
Set the emulation mode through the SelecType Emulation
Menu on the printer. For details about setting, see the Network
Guide.
Cause
What to do
The
Print to file
check box is selected in the Print
dialog box (except on Mac OS X).
Clear the
Print to file
check box in the Print dialog box.
The
Save as File
check box is selected on the Output
Options sheet in the Print dialog box (Mac OS X only).
Clear the
Save as File
check box on the Output Options sheet
in the Print dialog box.
An incorrect printer driver is selected.
Make sure that the PostScript printer driver that you are using
to print is selected.
The Emulation Menu in the printer’s Control Panel is
set to a mode other than
Auto
or
PS3
for the interface
that you are using.
Change the mode setting to either
Auto
or
PS3
. For details
about setting, see the Network Guide.
Cause
What to do
The printer name has been changed.
Ask the network administrator for details, then select the
appropriate printer name.
