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Epson Aculaser 8500, Reference Manual

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Epson Aculaser 8500 Reference Manual Download Page 114

8-6

Troubleshooting

R4C3900
Reference Guide

Rev. D

Error.fm

A5 size

7/12/00

L

Proof Sign-off:
T.Ichihashi
M.Miyazaki
K.Norum

Printer Alert

Paper Type Error

Press the Stop 
button

Job will Continue

Check Paper 
Type

The selected paper size is 
not loaded in any paper 
source. Load the correct 
paper, or change the 
paper size selection. 
Printing will then continue. 
Press the 

 

y

stop button to 

clear the message.

Printer Alert

Paper Size Error

Press the Stop 
button

Job will Continue

Check Paper Size

Because the paper size 
setting is different from the 
size of paper loaded in the 
printer, the document is 
printed on another size of 
paper. Check to see if the 
correct size of paper is 
loaded in the specified 
paper source, then press 
the 

 

y

stop button to clear 

the message.

Printer Alert

Paper Type Error

Press the Stop 
button

Job will Continue

Outbin Select 
Error

Printouts cannot be output 
to the face-up tray.

Printing continues and 
printouts are output to the 
face-down tray.

Printer Alert

Photoconductor

Press the Stop 
button

Job will Continue

Worn 
Photoconductor

The photoconductor unit 
nearing the end of its 
service life. Replace the 
photoconductor unit with 
a new one.

Printer Alert

Waste Toner Box

Press the Stop 
button

Job will Continue

Waste T Box 
Nearfull

The waste toner box is 
nearly full. Replace the 
waste toner box with a new 
one.

Touch Screen 
Message

Printer LCD Panel 
Message

Solution

Summary of Contents for Aculaser 8500

Page 1: ...product or third parties for damages losses costs or expenses incurred by purchaser as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON corporation s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable against any damages or proble...

Page 2: ...he representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this dev...

Page 3: ...ts 1 2 Control panel 1 3 LCD touch screen 1 5 Options and Consumable Products 1 7 Printer options EPSON AcuLaser C8500 1 7 Scanner options 1 8 Consumable products 1 9 Chapter 2 Basic Copying Making Simple Copies 2 2 Getting ready to copy 2 2 Making copies 2 4 Chapter 3 Paper Handling Available Paper 3 2 EPSON special media 3 2 General paper 3 3 Paper that should not be used 3 4 Paper Sources 3 5 M...

Page 4: ...nel Changing MP Tray Settings 4 2 Making Zoom Settings 4 5 Selecting a fixed zoom ratio 4 5 Specifying a zoom ratio 4 7 Using the Fit to Page option 4 9 Using 1 Sided and 2 Sided Copy Modes 4 10 Making Document Type Settings 4 12 Adjusting Brightness and Color 4 14 Adjusting brightness 4 14 Adjusting color 4 15 Storing Your Settings 4 23 Storing settings 4 23 Selecting stored settings 4 25 Deletin...

Page 5: ... Maintenance and Transportation Cleaning the Copy Station 7 2 Transporting the Copy Station 7 2 Chapter 8 Troubleshooting Copying Problems 8 2 Printing problems 8 2 The edges of a document are not copied 8 3 The copy is too light or too dark 8 4 Copied colors differ from the original 8 4 Error Messages 8 5 Printer errors 8 5 Scanner errors 8 15 Copy system errors 8 18 Appendix A Technical Specific...

Page 6: ...vi L R4C3900 Reference Guide Rev D LONG TOC A5 size 7 12 00 Proof Sign off T Ichihashi M Miyazaki K Norum Environmental Conditions A 3 Service Life A 4 Control Panel A 4 Glossary Index ...

Page 7: ...rface The product will not operate properly if it is tilted or at an angle Before moving the copy station unplug the scanner and printer and remove them from the cabinet Do not block or cover the openings in the printer or the scanner Do not insert objects through the slots in the printer or the scanner Use only the type of power source indicated on the printer and scanner labels Connect all equip...

Page 8: ...y station Unless otherwise explained in this guide do not attempt to service this product yourself Unplug the copy station and refer servicing to qualified service personnel under the following conditions If a power cord or plug is damaged if liquid has entered the copy station if any copy station component has been dropped or the cabinet damaged or if the copy station does not operate normally or...

Page 9: ...n order to ensure the responsible and legal use of this product Copying of the following items is prohibited by law Bank bills coins government issued marketable securities government bond securities and municipal securities Unused postage stamps pre stamped postcards and other official postal items bearing valid postage Government issued revenue stamps and securities issued according to legal pro...

Page 10: ... Miyazaki K Norum Responsible use of copyrighted materials Copy systems can be misused by improperly copying copyrighted materials Unless acting on the advice of a knowledgeable attorney be responsible and respectful by obtaining the permission of the copyright holder before copying published material ...

Page 11: ...ze 7 12 00 R Proof Sign off T Ichihashi M Miyazaki K Norum Chapter 1 Getting to Know Your Copy Station Copy Station Parts 1 2 Control panel 1 3 LCD touch screen 1 5 Options and Consumable Products 1 7 Printer options EPSON AcuLaser C8500 1 7 Scanner options 1 8 Consumable products 1 9 ...

Page 12: ...azaki K Norum Copy Station Parts The copy station consists of the following components document cover document table copy station control panel Face down tray printer control panel printer MP tray standard lower paper cassette unit Large capacity paper unit Face up tray cabinet scanner EPSON GT 10000 or EPSON EXPRESSION 1640XL ...

Page 13: ...p button Switches between the face down tray and face up tray Memory button Selects saves or deletes user defined copy job memories Brightness adjustment dial Adjusts the brightness of the LCD touch screen Admin button Displays the current copy station status and selects background settings such as copy job defaults auto feed status and color calibration Advanced Copy Face Down Face Up button Colo...

Page 14: ...when the printer power is turned on Stop button Stops copying Start button Starts copying Numeric key pad Used to enter the number of copies the zoom ratio and other numeric values Reset button Returns copy job settings to the default values specified in the Admin mode If default values have not been set the settings return to the factory defaults LCD touch screen Displays settings messages and bu...

Page 15: ...en buttons to make copy settings and to access advanced copying modes For explanationsoftouchscreenbutton functions match thenumbers in the following figure with those in the table below Function 1 Sets the zoom ratio and displays the current zoom ratio 2 Reduces the copy size 3 Enlarges the copy size 4 Adjusts copy brightness Ready to Copy Reduce Enlarge Plain Copy LC1 A4 Paper Adjust Advanced Ty...

Page 16: ...ntrast RGB Balance Saturation Hue 6 Selects the advanced copy modes The following modes are available Join Pages Margin Collate Split Pages Remove Shadows 7 Selects single sided or double sided copy modes 8 Selects a document type The following document types are available Photo Text Magazine Map Detail 9 Sets a paper source size and document orientation 10 Shows the number of copies 11 Shows the ...

Page 17: ...ing capacity up to 1 000 sheets of paper The Duplex Unit C813531 provides for automatic printing on both sides of the paper The Hard Disk Drive C823771 expands the printer s capacity by allowing you to print complex and large print jobs at high speed EPSON RIP Station 5300 C85014 Note The asterisk is a substitute for the last digit of the product number which varies by country An optional memory m...

Page 18: ... the need for a scanner server PC which allows you to use various scanning methods in a network environment with less power and space Note The asterisk is a substitute for the last digit of the product number which varies by country EPSON EXPRESSION 1640XL The following optional items are available to expand the versatility of your scanner For detailed information on the use of these options see t...

Page 19: ... a substitute for the last digit of the product number which varies by country Consumable products The life ofthe following consumable products is monitored by the printer The printer lets you know when replacements are needed The EPSON special media listed below provide you with the best quality printouts Toner Cartridge Black S050038 Toner Cartridge Yellow S050039 Toner Cartridge Magenta S050040...

Page 20: ...ia such as EPSON special media for ink jet printers as they can cause paper jams and damage the printer Do not use the media listed above in any other printers except when specified in the documentation EPSON Color Laser Transparencies A4 S041175 EPSON Color Laser Transparencies Letter S041174 EPSON Color Laser Coated Paper A4 S041383 EPSON Color Laser Coated Paper A3 S041384 ...

Page 21: ... Copying 2 1 R4C3900 Reference Guide Rev D Copys fm A5 size 7 12 00 R Proof Sign off T Ichihashi M Miyazaki K Norum Chapter 2 Basic Copying Making Simple Copies 2 2 Getting ready to copy 2 2 Making copies 2 4 ...

Page 22: ...etting ready to copy 1 Make sure paper is loaded in the printer See Loading Paper on page 3 10 for information on how to load paper 2 Turn on the scanner by pressing the P OPERATE button Note Be sure to turn on the scanner power before turning on the printer power Otherwise the copy station may not recognize the scanner and an error message will appear on the touch screen OPERATE button ...

Page 23: ...y pressing the side of its power switch The following screen appears while the copy station is checking the printer and scanner connections c Caution Do not turn off the power while the copy station is checking the scanner and printer connections or while copying is in progress AL CCS 8500 Ver 01 00 Check Scanner Check Printer Checking Connection ...

Page 24: ...1 Place your document on the document table with the side to be scanned facing down You can scan documents up to 297 mm 432 mm for the EPSON GT 10000 or 310 mm 432 mm for the EPSON EXPRESSION 1640XL Use the document guide strip to align the horizontal edge of the document Ready to Copy Reduce Enlarge Plain Copy LC1 A4 Paper Adjust Advanced Type Magazine Darker Lighter 1 Sided 1 Sided corner of the...

Page 25: ...ntly so that the document does not move Note Make sure the document is flat against the glass surface otherwise the image will appear fuzzy and out of focus Also be sure to close the document cover to prevent interference from external light 3 Press the Color Black button to select the color or monochrome copy mode Select Color to copy in color or Black to copy in black and white or grayscale Docu...

Page 26: ...ches the size and orientation of your document on the document table Note If you need to change the paper size or type settings for the MP Tray see Changing MP Tray Settings on page 4 2 Ready to Copy Reduce Enlarge Plain Copy LC1 A4 Paper Adjust Advanced Type Magazine Darker Lighter 1 Sided 1 Sided Paper button Select Output Paper Lower Cassette MP Tray B5 A3 Change A4 2 3 1 Current A3W Plain pape...

Page 27: ...other than standard size plain paper or EPSON Color Laser Paper select the face up tray by pressing the Face Up Face Down button See Output Trays on page 3 7 for more information 7 Use the key pad to specify the number of copies 8 Press the x start button on the control panel The document is scanned and then printed Face Up Face Down button start button ...

Page 28: ...er that should not be used 3 4 Paper Sources 3 5 MP tray 3 5 Standard lower cassette 3 6 Large Capacity Paper Unit 3 6 Output Trays 3 7 Face down tray 3 7 Face up tray 3 9 Loading Paper 3 10 Loading the MP tray 3 10 Loading the lower cassette and the Large Capacity Paper Unit 3 13 Printing on Special Media 3 17 EPSON Color Laser Paper 3 17 EPSON Color Laser Transparencies 3 17 EPSON Color Laser Co...

Page 29: ...ure Besuretostoreyourpaper in a dry environment EPSON special media EPSON provides special media that are created especially for the EPSON AcuLaser C8500 EPSON Color Laser Paper This media is designed specifically for the EPSON AcuLaser C8500 You can load this media from the MP tray the standard lower cassette or the Large Capacity Paper Unit S041215 A4 S041216 A3 S041217 A3W S041218 Letter EPSON ...

Page 30: ...media introduced in the previous section Use recycled paper only under normal temperature and humidity conditions Poor quality paper may reduce print quality cause paper jams and other problems Note Since the quality of any particular brand or type of media may be changed by the manufacturer at any time EPSON cannot guarantee the quality of any type of media Always test samples of media stock befo...

Page 31: ...s color copiers black and white copiers ink jet printers or thermal transfer printers Carbon paper no carbon paper thermal sensitive paper pressure sensitive paper acid paper or paper that uses high temperature sensitive ink around 150 C Coated paper or special surface colored paper except EPSON Color Laser Coated Paper Paper that has binder holes or is perforated Paper that has glue staples paper...

Page 32: ...ted on previously The optional Duplex Unit cannot be used for this purpose Paper Type Paper Size Capacity Plain paper EPSON Color Laser Paper A3W A3 A4 A5 B4 B5 Letter LT Half Letter HLT Legal LG Executive EXE Government Legal GLG Government Letter GLT Leader B F4 Custom size paper 90 139 7 mm minimum 328 453 mm maximum Up to 150 sheets Total thickness less than 16 mm Thick paper 92 328 mm minimum...

Page 33: ...e depending on country of purchase Paper Type Paper Size Capacity Plain paper A3 A4 B4 B5 Letter LT Legal LG Executive EXE Ledger B Up to 250 sheets Total thickness less than 25 mm EPSON Color Laser Paper A3 A4 Letter LT Up to 250 sheets EPSON Color Laser Coated Paper A3 A4 Up to 250 sheets Paper Type Paper Size Capacity Plain paper A3 A4 B4 B5 Letter LT Legal LG Executive EXE Ledger B Up to 500 s...

Page 34: ... and the face up tray Note The face down tray is the default output tray To select the face up tray as the output tray press the Face Up Face Down button on the control panel Face down tray The face down tray is located on the top of the printer If you use the face down tray your printouts will be stacked facing down Extend the stopper to prevent your printouts from slipping off the printer Face d...

Page 35: ...wing types of paper c Caution The following paper cannot be used with the face down tray Use the face up tray instead Plain paper smaller than 210 182 mm such as A5 or Half Letter size EPSON Color Laser Transparencies Thick paper Paper type Plain paper minimum 210 mm width 182 mm length EPSON Color Laser Paper EPSON Color Laser Coated Paper Capacity Up to 250 sheets ...

Page 36: ...ace up tray The face up tray stacks your printouts with the printed surface facing up This tray can be used for all types of paper supported by this printer Paper type All paper types supported by the EPSON AcuLaser C8500 Capacity Up to 150 sheets smaller than A4 size paper Up to 50 sheets A4 or larger size paper Face up tray ...

Page 37: ...s see also Printing on Special Media on page 3 17 Loading the MP tray The MP tray is the most flexible paper source accommodating various paper sizes and media types It is also the paper source for feeding paper manually See MP tray on page 3 5 for a list of the paper sizes and media types you can use in this paper source Follow these steps to load paper into the MP tray 1 Open the MP tray then ex...

Page 38: ... 7 12 00 R Proof Sign off T Ichihashi M Miyazaki K Norum 2 If you want to load A3W size paper lay the left paper guide down When loading media other than A3W size paper make sure the guide is standing up 3 Slide the right edge guide all the way outward right edge guide ...

Page 39: ...Sign off T Ichihashi M Miyazaki K Norum 4 Load a stack of the desired media with the printable surface up Rest the left side of the stack against the left paper guide and slide the right paper guide against the right side of the stack to obtain a snug fit All sizes except A3W A3W size ...

Page 40: ...e and the Large Capacity Paper Unit In addition to plain paper you can also use special media such as EPSON Color Laser Paper in the standard lower cassette Note Use the included paper size labels to identify the size of paper being used in the cassettes Follow these steps to load paper into the standard lower cassette or the Large Capacity Paper Unit The illustrations are that for the standard lo...

Page 41: ... 7 12 00 L Proof Sign off T Ichihashi M Miyazaki K Norum 2 Press down on the metal plate in the cassette until it clicks into place 3 Press thesideandbackpaperguides thenslidethemoutward until they are wide open enough to accommodate the size of paper you want to load ...

Page 42: ... the paper Note If your printouts are curled or do not stack properly when using plain paper try turning the stack over and reloading it 5 Insert the stack into the cassette lining it up with the right side of the cassette Make sure that all the paper is under the metal retaining clip with the printable surface down Note Loading the cassette with too much paper may cause paper jams 6 Slide the bac...

Page 43: ...um 7 Slide the side paper guide so that it points to the size mark that matches the paper loaded Note Make sure you adjust the side paper guide to the correct position because the printer automatically senses the size of paper loaded in the cassette from the position of this paper guide 8 Push the cassette in all the way ...

Page 44: ...amples of media stock before purchasing large quantities or printing large jobs EPSON Color Laser Paper You can use EPSON Color Laser Paper for the following paper sources MP tray up to 150 sheets Standard lower cassette up to 250 sheets Large Capacity Paper Unit up to 500 sheets in each cassette EPSON Color Laser Transparencies EPSON recommends the use of EPSON Color Laser Transparencies You can ...

Page 45: ...o facing up If you attempt to load transparencies in any other way or with the wrong side facing up the printer ejects the transparency without printing on it to prevent damage to the printer EPSON Color Laser Coated Paper You can use EPSON Color Laser Coated Paper for the following paper sources MP tray up to 150 sheets Standard lower cassette up to 250 sheets Large Capacity Paper Unit up to 500 ...

Page 46: ...P Tray Settings 4 2 Making Zoom Settings 4 5 Selecting a fixed zoom ratio 4 5 Specifying a zoom ratio 4 7 Using the Fit to Page option 4 9 Using 1 Sided and 2 Sided Copy Modes 4 10 Making Document Type Settings 4 12 Adjusting Brightness and Color 4 14 Adjusting brightness 4 14 Adjusting color 4 15 Storing Your Settings 4 23 Storing settings 4 23 Selecting stored settings 4 25 Deleting stored setti...

Page 47: ...ge 3 10 for information on loading paper into the MP tray 1 Press the Paper button on the Ready to Copy screen 2 Press the Change button Note If no button is pressed for more than 30 seconds any changes made are canceled and the Ready to Copy screen appears with the original settings preserved Ready to Copy Reduce Enlarge Plain Copy LC1 A4 Paper Adjust Advanced Type Magazine Darker Lighter 1 Sided...

Page 48: ...ect the type of media loaded in the MP tray 4 Select the paper size For A4 Letter Executive or B5 paper use the table below to select the correct orientation setting Select Output Media Cancel A4 Magazine Plain Plain Paper Transparency Thick Paper Select Output Paper Size Cancel A4 Magazine Plain Ledger B4 A4 Legal A3 Letter Letter A3W A4 EXE B5 B5 EXE ...

Page 49: ... Proof Sign off T Ichihashi M Miyazaki K Norum Always load A4 Letter Executive and B5 size paper with the long edge first and the printable side facing up Orientationofdocument on scanner Orientation of paper loaded in MP tray Correct orientation setting A4 Letter Executive B5 A4 Letter Executive B5 ...

Page 50: ...Settings You can specify a zoom ratio by selecting from a list of fixed zoom ratios or by specifying a value from 25 to 400 The default zoom ratio is 100 Selecting a fixed zoom ratio 1 Press the Reduce or Enlarge button on the Ready to Copy screen Ready to Copy Reduce Enlarge Plain Copy LC1 A4 Paper Adjust Advanced Type Magazine Darker Lighter 1 Sided 1 Sided ...

Page 51: ...ars Press Cancel to return to the Ready to Copy screen without applying the zoom ratio settings Note If no button is pressed for more than 30 seconds any changes made are canceled and the Ready to Copy screen appears with the original settings preserved Select Reduce Zoom Cancel OK A4 Magazine Plain Fit to Page OFF 86 81 78 73 100 70 64 B4 A4 A3 B4 A4 B5 A3 A4 B4 B5 Legal Letter User Set Ledger Le...

Page 52: ... Press the touch screen anywhere within the area shown below 2 Press the User Set button on the Select Reduce Zoom or the Select Enlarge Zoom screen Ready to Copy Reduce Enlarge Plain Copy LC1 A4 Paper Adjust Advanced Type Magazine Darker Lighter 1 Sided 1 Sided Select Reduce Zoom Cancel OK A4 Magazine Plain Fit to Page OFF 86 81 78 73 100 70 64 B5 A4 A3 B4 A4 B5 A3 A4 B4 B5 Legal Letter User Set ...

Page 53: ... the zoom ratio in 1 increments 4 Press OK to apply the zoom ratio setting and return to the Ready to Copy screen Press Cancel to return to the Ready to Copy screen without applying the zoom ratio settings Note If no button is pressed for more than 30 seconds any changes made are canceled and the Ready to Copy screen appears with the original settings preserved Set Zoom Ratio A4 Magazine Plain 100...

Page 54: ... option The Fit to Page optionautomatically reduces the entire area ofthe scanned document to fit on the selected paper as shown below Note The Fit to Page option is not available when specifying a user defined zoom ratio and selection of the Fit to Page option is canceled when a user defined ratio is specified Original Document Fit to Page mode OFF Fit to Page mode ON ...

Page 55: ...odes depends on the combination of installed options as shown below Follow these steps to select the copy mode 1 Press the 1 sided 2 sided button on the Ready to Copy screen 1 sidedto 1 sided 1 sidedto 2 sided 2 sidedto 1 sided 2 sidedto 2 sided Duplex Unit and ADF Enabled Enabled Enabled Enabled Duplex Unit Only Enabled Enabled Enabled Enabled ADF Only Enabled Disabled Enabled Disabled Neither Du...

Page 56: ...ithout applying the copy type settings If the Rotation option is turned on when a 2 sided printing mode is selected the image printed on the back of paper is rotated180 degrees Thisisusefulwhenmakingdouble sided copies to be bound at the top or the bottom of the page such as tablets or calendars Note The 2 sided printing modes are not available if A3W Transparency or Thick Paper is selected Select...

Page 57: ...ng lines appear when this setting is used switch to the Magazine setting Text Good for documents containing black text only Text in copies appears sharp and easy to read Magazine Good for documents containing both text and color images such as magazines or brochures Also may prevent moiré patterns crisscrossing lines from appearing in copies Map Good for documents containing many light colored obj...

Page 58: ...pe Note Press the Cancel button to cancel the document type setting and return to the Ready to Copy screen with the original settings preserved If no button is pressed for more than 30 seconds any changes made are canceled and the Ready to Copy screen appears with the original settings preserved Select Document Type Cancel A4 Magazine Plain Magazine Text Photo Map Detail ...

Page 59: ...Adjusting Brightness and Color Adjusting brightness You can adjust the brightness of the image by pressing the Lighter and Darker buttons on the Ready to Copy screen Lighter Standard Darker Ready to Copy Reduce Enlarge Plain Copy LC1 A4 Paper Adjust Advanced Type Magazine Darker Lighter 1 Sided 1 Sided Darker Lighter Darker Lighter Darker Lighter ...

Page 60: ... adjust the contrast color balance saturation and hue Note To return to the Ready to Copy screen with the current settings applied press the Exit button If no button is pressed for more than 30 seconds in a color adjustment screen any changes made are canceled and the Ready to Copy screen appears with the original settings preserved Ready to Copy Reduce Enlarge Plain Copy LC1 A4 Paper Adjust Advan...

Page 61: ... Select Adjust Menu screen The following screen appears 2 Press the button to increase the contrast and press the button to decrease the contrast Press the Reset button to return the setting to the center position Note If you want to cancel your contrast settings press Cancel The Color Adjust Menu appears with the original settings preserved Lower Contrast Standard Higher Contrast Adjust Contrast ...

Page 62: ...Adjust You can adjust the color balance by changing the red R green G and blue B color values Follow these steps Note RGB adjustment is available only when the Color mode is selected 1 Press RGB Adjust on the Select Adjust Menu screen The following screen appears Select Adjust Menu Exit A4 Magazine Plain Contrast Set RGB Adjust Saturation Hue Adjust RGB Cancel OK A4 Magazine Plain R G B Reset ...

Page 63: ...lor as shown below To return the RGB settings to their center positions press the Reset button Red R balance Press the buttontomake redstronger andpress the button to make red weaker Green G balance Press the button to make green stronger and press the button to make green weaker Less Red More Cyan Standard More Red Less Cyan Less Green More Magenta Standard More Green Less Magenta ...

Page 64: ...he button to make blue stronger and press the button to make blue weaker Note If you want to cancel the RGB adjustment press Cancel The Color Adjust Menu appears with the original settings preserved 3 Press OK The following screen appears Less Blue More Yellow Standard More Blue Less Yellow Select Adjust Menu Exit A4 Magazine Plain RGB Adjust Set Contrast Saturation Hue ...

Page 65: ...ppear richer while lower saturation makes color appear paler Note Saturation adjustment is available only when the Color mode is selected 1 Press Saturation on the Select Adjust Menu screen The following screen appears Press the button to increase saturation and press the button to decrease saturation Press the Reset button to return the setting to the center position Lower Saturation Standard Hig...

Page 66: ...t Menu appears with the original settings preserved 2 Press OK The following screen appears Hue Use this setting to adjust the hue of the copied image Note Hue adjustment is available only when the Color mode is selected 1 Press Hue on the Select Adjust Menu screen The following screen appears Select Adjust Menu Exit A4 Magazine Plain Contrast Saturation Set Hue RGB Adjust Adjust Hue Cancel OK A4 ...

Page 67: ...n button to make the whole image appear more green Press the Reset button to return the setting to the center position Note If you want to cancel the hue adjustment press Cancel The Color Adjust Menu appears with the original settings preserved 2 Press OK The following screen appears More Red Standard More Green Red Green Red Green Red Green Select Adjust Menu Exit A4 Magazine Plain Contrast Satur...

Page 68: ...mory This feature allows you to apply even the most complex settings to new copy jobs with just a few simple steps Follow the steps in this section to store settings For information on applying stored settings see Selecting stored settings on page 4 25 For information on deleting stored settings see Deleting stored settings on page 4 27 1 Make all the settings you wish to save as a single set then...

Page 69: ...completely saved the Memory button becomes available and the Store button change to a Delete button Note If no button is pressed for more than 30 seconds the Ready to Copy screen appears with the original settings preserved Stored in Memory 5 Memory 1 Memory 5 Exit Memory 3 Memory 4 Delete Detail Detail Detail Delete Detail Detail Detail Detail Detail Store Store Store Store Store Store Memory 2 M...

Page 70: ... to apply stored settings to copy jobs Forinformation onstoringsettings see Storing settings onpage 4 23 For information on deleting stored settings see Deleting stored settings on page 4 27 1 Press the Memory button on the control panel Note If no button is pressed for more than 30 seconds the Memory mode is canceled and the Ready to Copy screen appears with the original settings preserved Memory...

Page 71: ...eReadytoCopyscreenappears with the stored memory settings applied The currently selected memory appears at the top of the screen Note To cancel the selection of a memory press the Reset button on the control panel Select Copy Job Memory Item Memory 1 Memory 5 Exit Memory 3 Memory 4 Delete Detail Detail Detail Delete Detail Detail Detail Detail Detail Store Store Store Store Store Store Memory 2 Me...

Page 72: ...nformation on applying stored settings see Selecting stored settings on page 4 25 1 Press the Memory button on the control panel 2 Press the Delete button for the memory you want to delete Note Press any Detail button to view a complete list of the settings stored in that memory Memory button Select Copy Job Memory Item Memory 1 Memory 5 Exit Memory 3 Memory 4 Delete Detail Detail Detail Delete De...

Page 73: ... Miyazaki K Norum 3 Press OK to delete the memory or press Cancel to return to the previous screen without deleting the memory Delete Memory 2 Memory 1 Cancel Memory 3 Memory 4 Delete Detail Detail Detail Delete Detail Detail Detail Detail Detail Store Store Store Store Store Store OK Memory 2 Memory 5 Memory 6 Memory 7 Memory 8 ...

Page 74: ... 12 00 R Proof Sign off T Ichihashi M Miyazaki K Norum Chapter 5 Using Advanced Copy Modes Advanced Copy Mode Introduction 5 2 Using the Join Pages Mode 5 3 Setting the Binding Margin 5 7 Using the Split Pages Mode 5 11 Using the Remove Shadows Mode 5 15 Using the Collate Mode 5 19 ...

Page 75: ...ngle sheet copy facing pages of a bound document onto two separate sheets remove unwanted shadows from copies of bound documents and set a binding margin To access the advanced copy modes press the Advanced button on the Ready to Copy screen The following screen appears from which you can select one or a combination of advanced copy modes Ready to Copy Reduce Enlarge Plain Copy LC1 A4 Paper Adjust...

Page 76: ...the paper source from the Ready to Copy screen To clear all Join Pages mode settings press the Join Pages Set button then press the Clear button To return to the Ready to Copy screen with the current settings applied press the Exit button If no button is pressed for more than 30 seconds when in Join Pages mode any changes made are canceled and the Ready to Copy screen appears with the original set...

Page 77: ...ow to change the settings 2 Select the document size and its orientation on the document table 3 Select a paper source The size of the original document will automatically be reduced or enlarged so that two pages fit onto one sheet of the selected paper See Zoom ratios in Join Pages mode on page 5 6 for details Select Document Size A4 Magazine Plain Ledger B4 A4 A4 Legal A3 Letter Letter EXE EXE B...

Page 78: ...ment page order is from right to left or from bottom to top select the Even Odd setting When the document is placed horizontally on the document table the Select Page Layout screen appears as follows When the document is placed vertically on the document table the Select Page Layout screen appears as follows Select Page Layout Cancel OK A4 Magazine A4 A5 Plain 1 2 1 2 Odd Even Fit to Page OFF Rota...

Page 79: ... the document on the document table and press the x start button Repeat this procedure until all the pages have been scanned Zoom ratios in Join Pages mode Output Paper Size Document Size Zoom Ratio Results A3 A3 A3 A4 Two pages of the original document are printed onto one A3 size sheet B4 B4 A4 A4 100 B5 B5 A4 B4 A3 A3 B5 Two pages of the original document are printed onto one B4 size sheet B4 B...

Page 80: ... press the Exit button If no button is pressed for more than 30 seconds when in Margin mode any changes made are canceled and the Ready to Copy screen appears with the original settings preserved Ledger Ledger B HB Two pages of the original document are printed onto one Ledger size sheet Legal LGL H B Letter LT H B Executive EXE H B Letter Ledger B 5 5 x 8 5 Two pages of the original document are ...

Page 81: ...ton on the Select Advanced Mode screen Note If Margin Set appears instead of the Margin button the Margin mode is already selected Press Margin Set then press the Set Up button and follow the instructions from step 2 below to change the settings Select Advanced Mode Exit A4 Magazine Plain Join Pages Split Pages Remove Shadows Margin Collate Margin button ...

Page 82: ...binding margin The appearance of the Select Margin Position screen differs depending on whether the document is placed on the document table vertically or horizontally Select Margin Position Cancel Magazine Plain Top Bottom Right Left A4 Vertical Document Placement Horizontal Document Placement Select Margin Position Cancel A4 Magazine Plain Top Bottom Right Left ...

Page 83: ...er cannot print within 4 mm of the edge of the paper so margin values between 0 mm and 4 mm have no effect on the printed output If you want to cancel your margin settings press Cancel The the Select Advanced Mode screen appears with the original settings preserved 4 Press OK The Select Advanced Mode screen appears Set Margin A4 Cancel Min 0 mm Max 30 mm Default 10 mm Key pad entry also possible O...

Page 84: ...een with the current settings applied press the Exit button If you want to cancel your settings press Cancel on any Split Pages screen The Select Advanced Mode screen appears with the original settings preserved If no button is pressed for more than 30 seconds when in Split Pages mode any changes made are canceled and the Ready to Copy screen appears with the original settings preserved 1 Place th...

Page 85: ...n press the Set Up button and follow the instructions from step 2 below to change the settings 3 Selectthedocumentsizethatmatchesthetotalsizeoftheopen document Note When using the Split Pages mode in combination with the Remove Shadows mode the document size settings in the Remove Shadows mode are automatically applied to the Split Pages mode Select Advanced Mode Exit A4 Magazine Plain Join Pages ...

Page 86: ...reduced or enlarged to fit onto the selected paper as shown in the table below Output Paper Size Document Size Zoom Ratio A4 A3 A4 2 100 B4 B5 2 B5 A4 A4 A5 2 A5 A4 B5 B6 2 B6 A4 B5 A3 A4 2 A4 B5 B4 B5 2 100 A4 A5 2 A5 B5 B5 B6 2 B6 B5 Letter Letter 2 100 Executive 2 EXE Letter Executive Letter 2 Letter EXE Executive 2 100 Select Output Paper Lower Cassette MP Tray B5 A4 Change A4 2 3 1 Current A3...

Page 87: ...ocument is closed select Left Bound If the binding or fold is on the right select Right Bound If you want to fit the entire area of each facing page onto the selected paper press the Fit to Page button 6 Press OK The Select Advanced Mode screen appears Select Bound Direction Cancel OK A4 Magazine Plain OFF Fit to Page Left Bound Right Bound Select Advanced Mode A4 Join Pages Margin Collate Split P...

Page 88: ...ok as shown below Note To clear all Remove Shadows mode settings press the Remove Shadows Set button then press the Clear button To return to the Ready to Copy screen with the current settings applied press the Exit button If you want to cancel your settings press Cancel on any Remove Shadows screen The Select Advanced Mode screen appears with the original settings preserved If no button is presse...

Page 89: ...ppears instead of the Remove Shadows button the Remove Shadows mode is already selected Press Remove Shadows Set then press the Set Up button and follow the instructions from step 2 below to change the settings 2 To set the width of the area to be removed press Center or Frame on the Select Erase Position screen Select Advanced Mode Exit A4 Magazine Plain Join Pages Split Pages Remove Shadows Marg...

Page 90: ...n whether the Paper setting specifies vertical or horizontal document placementonthe documenttable Makesurethe Papersetting matches the actual document orientation on the document table Select Erase Position A4 Magazine Cancel Plain OK Center 0mm Frame 0mm Vertical Document Placement Horizontal Document Placement Selecte Erase Position Cancel OK A4 Magazine Plain Center 0mm Frame 0mm ...

Page 91: ...alue using the numeric key pad 4 Press OK to return to the Select Erase Position screen If necessary select the other shadow area and specify the width as described above 5 When all settings are complete press OK The Select Advanced Mode screen appears Set Erase Shadow Width A4 Cancel Min 0 mm Max 40 mm Default 20 mm Key pad entry also possible OK mm Magazine Plain Select Advanced Mode A4 Join Pag...

Page 92: ...rinter s Setup Guide for details on Hard Disk Drive installation Note To return to the Ready to Copy screen with the current settings applied press the Exit button 1 Press the Collate button on the Select Advanced Mode screen Note If Collate Set appears instead of the Collate button the Collate mode is already selected If you want to turn off the Collate mode press Collate Set then follow the inst...

Page 93: ...en appears with the original settings preserved If no button is pressed for more than 30 seconds any changes made are canceled and the Ready to Copy screen appears with the original settings preserved 3 Press OK The Select Advanced Mode screen appears 4 If necessary use the numeric key pad to specify how many sets you want to copy Select Collate Function Collate ON Collate OFF Cancel OK Magazine P...

Page 94: ...Sign off T Ichihashi M Miyazaki K Norum Chapter 6 Using the Administrator Mode Checking Copy Station Status 6 2 Making Administrator Mode Settings 6 3 Key Tone 6 4 Standby Control 6 4 Auto Feed 6 5 Set Defaults Copy Job 6 5 Color Calibration 6 6 Select Language 6 10 Copy Unit Restore Defaults 6 11 ...

Page 95: ...ate of all devices the amount of paper loaded in the printer and the amount of toner remaining in the printer s toner cartridge Press the Admin button on the control panel to access the Administrator mode The copy station status appears on the touch screen Note When the scanner is not connected or while a scanner error occurs the scanner status is not displayed Admin button Status Display Exit Adm...

Page 96: ... You can also use this mode to perform color calibration and to change or restore default settings Press the Admin button on the control panel to access the Administrator mode then press the Admin Set button to make settings Status Display Exit Admin Set Print Main Unit Model Version Status Language Panel Version Printer Model Status AL CCS 8500 01 00 Idle English 01 00 AL C8500 Idle Status Displa...

Page 97: ...touch screen the control panel or the numeric key pad The default value for this setting is ON Standby Control When ON is selected the copy station automatically comes out of the standby mode when a person stands in front of the copy station This shortens the amount of time it takes for the printer to warm up after coming out of power save mode The default value for this setting is ON Select Admin...

Page 98: ...rror message appears on the touch screen The default value for the Auto Feed setting is OFF Set Defaults Copy Job This option allows you to store the current copy station settings as defaults to be used when any Reset button is pressed or when no button is pressed for more than 30 seconds on any screen Follow the steps below to store default values 1 Make all the copy station settings you want to ...

Page 99: ...s feature to calibrate colors captured by the scanner with the colors produced by the printer The calibration process involves printing and then scanning two color charts Follow the steps below 1 Press the Color Calibration button on the Select Administrator Items screen Set Defaults Copy Job Set defaults copy job parameters Exit Store Current Select Administrator Items Set Default Copy Job Color ...

Page 100: ...nd the Color Calibration Menu screen appears 3 When the following screen appears load plain paper into the MP tray and press the x start button on the control panel to print out the first color calibration chart Note Tocancel calibration press the y stopbutton TheColorCalibration Menu appears Color Calibration Menu Restore Defaults Start Color Calibration Exit Start Color Calibration button 1 Load...

Page 101: ...ith printed side facing down as shown below 5 Press the x start button on the control panel to begin calibration The following screen appears during calibration 1 Load A4 size fine paper in the MP Tray and press the Start button 2 Printing color chart 3 Place color chart on scanner and press the Start button 4 Calibration in progress Color Calibration To Cancel Press the Stop button ...

Page 102: ...canner make sure paper is loaded in the MP tray and press the x start button to print the second color chart 7 Place the second color chart on the scanner then press the x start button to complete the calibration process When calibration is complete the Color Calibration Menu screen appears 1 Load A4 size fine paper in the MP Tray and press the Start button 2 3 4 Color Calibration To Cancel Press ...

Page 103: ...anguage button on the Select Administrator Items screen 2 Select a language The Select Administrator Items screen reappears with all items displayed in the selected language Select Administrator Items Set Default Copy Job Color Calibration Copy Unit Restore Defaults Select Language Copy Unit Restore Defaults Exit Key Tone Auto Feed Standy Control OFF ON OFF ON OFF ON SelectLanguage button Select L...

Page 104: ...een returns with the original settings preserved Copy Unit Restore Defaults This option restores all copy station settings and color calibration information to the factory defaults and deletes all stored settings from the copy station s memory 1 Press the Copy Unit Restore Defaults button on the Select Administrator Items screen Select Administrator Items Set Default Copy Job Color Calibration Cop...

Page 105: ... L Proof Sign off T Ichihashi M Miyazaki K Norum 2 Press the OK button to restore defaults and erase copy job memory Press Cancel to return to the previous screen without restoring defaults Copy Unit Restore Defaults Restore Defaults Erase Job Memory and Calibration Information Cancel OK ...

Page 106: ...nsportation 7 1 R4C3900 Reference Guide Rev D Maint fm A5 size 7 12 00 R Proof Sign off T Ichihashi M Miyazaki K Norum Chapter 7 Maintenance and Transportation Cleaning the Copy Station 7 2 Transporting the Copy Station 7 2 ...

Page 107: ...rinter and scanner manuals for details on cleaning these devices c Caution Do not use volatile solvents such as benzine or thinner to clean the cabinet these chemicals can damage the cabinet or copy station components Be careful not to spill water into the system Transporting the Copy Station Before transporting the copy station it should be carefully disassembled and repacked as explained below S...

Page 108: ...g a coin or a similar object as shown below 5 Disconnect and remove all cables then remove the control panel from the cabinet 6 Removethescannerandtheprinterfromthecabinet andthen disassemble the cabinet 7 Repack the control panel the scanner the printer the Large Capacity Paper Unit and the cabinet Be sure to use the original boxes and packing materials to avoid damage during transportation locke...

Page 109: ...ihashi M Miyazaki K Norum Chapter 8 Troubleshooting Copying Problems 8 2 Printing problems 8 2 The edges of a document are not copied 8 3 The copy is too light or too dark 8 4 Copied colors differ from the original 8 4 Error Messages 8 5 Printer errors 8 5 Scanner errors 8 15 Copy system errors 8 18 ...

Page 110: ...f any of the following problems occur when printing out copies see the troubleshooting section of the EPSON AcuLaser C8500 Reference Guide for solutions Paper jams Multiple sheets are fed The background is dark or dirty Black or white bands appear in the printout Print quality is uneven Toner smudges Some areas of the printout are missing Completely blank pages are printed The printed image is lig...

Page 111: ...ncopyingonto paperthatis the same size as the original document If this happens try the following solutions If you do not mind reducing the size of the image slightly Select the Fit to Page option on the Reduce or Enlarge zoom screen then set the zoom ratio to 100 and select paper that is the same size as the original document If you do not want to change the size of the original image Copy the do...

Page 112: ... captured using the RGB system can be expressed or printed using the CMYK system so the color of your printed output may not exactly match color of the original document Try using the color adjustments on the touch screen to improve your color output If you often copy documents that require similar adjustments you can save your color adjustment settings in the copy station s memory For more inform...

Page 113: ...tton Job will Continue Format Error ROM A or Format Error ROM B An unformatted ROM module has been inserted Press the y stop button to clear the error message Format the ROM module then try again If the problem persists take the ROM module to your dealer for repair or replacement Printer Alert Insufficient Memory Press the Stop button Job will Continue Image Optimum Due toinsufficient memory print...

Page 114: ...is printed on another size of paper Check to see if the correct size of paper is loaded in the specified paper source then press the y stop button to clear the message Printer Alert Paper Type Error Press the Stop button Job will Continue Outbin Select Error Printouts cannot be output to the face up tray Printing continues and printouts are output to the face down tray Printer Alert Photoconductor...

Page 115: ...ss the Stop button Job will Continue XXXX Toner Low The toner cartridge of the color indicated by XXXX is low in toner Replace the toner cartridge of the color indicated by XXXX with a new toner cartridge Printer Alert Pre feed Error Press the Stop button Job will Continue Time Exceeded Although the printer has started feeding paper the print data is not available within the time interval required...

Page 116: ...rinter then press the y stop button to clear the error message Printer Error Paper Size Error After Error Recovery Press the Stop button Paper Set XXX YYY The paper loaded in the specified paper source XXX does not match the required paper size YYY Press the y stop button to stop the operation Printer Error Can t Print Duplex After Error Recovery Press the Stop button Can t Print Duplex The printe...

Page 117: ...overy Job will Continue Jam C or Jam D or Jam E Paper is jammed inside the printer in an area other than the excluding the paper feed area Remove the jammed paper Printer Error Paper Out After Error Recovery Job will Continue Paper Out XXX YYY There is no paper in the specified paper source XXX Load paper of the indicated size YYY into the paper source Printer Error Paper Jam A After Error Recover...

Page 118: ...n the correct direction Open and then close the paper transport unit to clear the error Printing will continue b A transparency that cannot be used with this printer is loaded Use only transparencies designated for use with this printer Printer Error Photoconductor Restart System Install Photocondctr No photoconductor unit is installed or the photoconductor unit is not installed correctly Turn off...

Page 119: ...Density Printing is canceled because the color density on the current page is too high to be processed by the printer Remove all paper from the paper path then turn the printer off and on to clear this error Printer Error Photoconductor Restart System Wrong Photocondctor The installed photoconductor unit cannot be used with this printer Turn off the printer power and install the correct photocondu...

Page 120: ...en Close the cover to clear this error Printing will continue Printer Error Toner Cartridge After Error Recovery Job will Continue XXXX Toner Crtg Out The toner cartridge of the color indicated by XXXX is notinstalled Installthetoner cartridge of the color indicated by XXXX and then close the front cover The error will clear and printing will continue Printer Error Toner Cartridge After Error Reco...

Page 121: ...inue Unit B Open The Fuser unit on the left side of the printer is open Close the unit to clear this error Printing will continue Printer Error Unit C Open After Error Recovery Job will Continue Unit C Open The paper feed unit on the right side of the printer is open Close theunittoclear this error Printing will continue Printer Error Unit G Open After Error Recovery Job will Continue Unit G Open ...

Page 122: ...op button then try copying again Printer Error Offline After Error Recovery Job will Continue Press the On Line button on the printer Printer Busy After Recovery Job will Continue The printer is printing data through another interface When printing is finished copying will continue Printer Error Model Error After Error Recovery Press the Stop button The connected printer is not the EPSON AcuLaser ...

Page 123: ...urn it back on again If the scanner returns to normal operation press the y stop button then try copying again If the error persists this may indicate a problemwiththe scanner Contactyour dealer Scanner Error Paper Jam After Error Recovery Press the Stop button Paper is jammed in the ADF unit Remove the paper jammed from the Auto Document Feeder Then press the y stop button and try copying again S...

Page 124: ...e Retry button on the copy station control panel Scanner Error Fatal Error After Error Recovery Press the Stop button An undefined error has occurred Turn off the power of the scanner and then turn it back on again If the scanner returns to normal operation press the y stop button then try copying again If the error persists this may indicate a problem withthescanner Contactyour dealer Scanner Err...

Page 125: ...utton again Calibration Error Calibration Failed After Error Recovery Press the Stop button Calibration Error Scanned page is slanted Adjust paper position Press the Stop button Job will Continue Document color chart is not placed onto the document table properly 1 Open the document cover and position the color chart correctly 2 Press the y stop button to resume color calibration Calibration Error...

Page 126: ...and then turn the devices back on 3 If the same message reappears this may indicate malfunctioning interface boards In this case contact your dealer System Error Fatal Error Restart System System Error Paper Error Press the Stop button A document that cannot be scanned is placed on the scanner Press the y stop button and check the document type System Error HDD Full Press the Stop button In the Co...

Page 127: ...ff T Ichihashi M Miyazaki K Norum Appendix A Technical Specifications Supported Printer and Scanner A 2 Printer Interface Board Specifications A 2 Scanner Interface Board Specifications A 2 EMC Conformity A 3 Control Panel Dimensions A 3 Environmental Conditions A 3 Service Life A 4 Control Panel A 4 ...

Page 128: ...K Norum Supported Printer and Scanner Printer Interface Board Specifications Scanner Interface Board Specifications Printer EPSON AcuLaser C8500 Scanner EPSON GT 10000 EPSON EXPRESSION 1640XL Rated voltage DC 5 V 5 Rated current 1 8A orless including1 0A forthecontrol panel Rated voltage DC 5 V 5 Rated current 0 2 A or less ...

Page 129: ...tive s and Norm s Control Panel Dimensions 625 mm W 165 mm D 37 mm H Environmental Conditions EMC Directive 89 336 EEC EN55022 Class A EN50082 1 IEC 60801 2 IEC 60801 3 IEC 60801 4 FCC part 15 subpart B class B AS NZS3548 Class A Temperature Operation Storage 10 to 35 C 15 to 60 C Humidity Operation Storage 20 to 80 no condensation 15 to 85 no condensation Vibration Operation Storage 0 2 G 1 0 G ...

Page 130: ... and touch screen with white CCFT backlight Display pixels Display area Pixel pitch Display pixel size Touch screen 320 240 115 2 86 4 mm 0 36 0 36 mm 0 33 0 33 mm 8 6 matrix Special key Start Stop Reset Color Black Face Up Face Down Memory Admin and numeric keypad Indicator lights Power Ready Error Color Black and Face Up Face Down LCD brightness adjustment Adjustment dial ...

Page 131: ...number of dots per inch is a measure of scanner and printer resolution The higher the number of dots the higher the resolution See also resolution dpi See dots per inch dpi ink jet printer A printer that transfers ink onto the paper by spraying the ink through a number of small nozzles interface A piece of hardware a method or a standard used for connection between or among computer devices laser ...

Page 132: ...number of pixels Pixels are also counted in units of dots Monitor resolution is generally measured in pixels resolution A measure of the fineness and clarity of images captured by the scanner and reproduced by the printer or monitor See also dots per inch dpi and pixel ROM Read Only Memory ROM is where permanent information is stored scan A scanner operation performed by the sensor and the carriag...

Page 133: ...ucts 1 9 Contacting EPSON B 2 Contrast 4 16 Controlling standby operation 6 4 Control panel parts 1 3 Control panel specifications A 4 Copy system errors 8 18 D Document types 4 12 E EPSON Network Image Express 1 8 EPSON special media 3 2 Error messages 8 5 8 15 8 18 F Fit to Page option 4 9 H Hue 4 21 J Join Pages 5 3 K Key tones 6 4 L Language selecting 6 10 Large Capacity Paper Unit 3 6 Loading...

Page 134: ... Miyazaki K Norum Repacking 7 2 Restoring default settings 6 11 RGB 4 17 S Saturation 4 20 Sensor control 6 4 Split Pages 5 11 T Technical specifications A 1 Technical support B 2 Touch screen 1 5 Transparencies 3 17 Transparency Unit 1 8 Transporting 7 2 Troubleshooting 8 2 Z Zoom 4 5 4 7 ...

Page 135: ...ation EPSON AcuLaser Color Copy Station 8500 Quick Reference Gives you quick access to information needed for daily copying including explanations of control panel functions and touch screen messages This guide can be hung on the printer with the hook provided EPSON AcuLaser Color Copy Station 8500 Reference Guide this manual Provides you with detailed information on the copy station from general ...

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