Epson ActionPrinter 3000 User Manual Download

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Cut-Sheet Feeder

Paper handling

Pull the left and right rear tabs on the cut sheet feeder forward

until the paper guides retract and lock open to allow for paper

2. Slide the left paper guide all the way to the left. Next, slide the

right paper guide to roughly match the width of your paper.

4-4

Using the Printer Options

Summary of Contents for ActionPrinter 3000

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Page 3: ...rface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by Epson America Inc could void the user s authority to operate the equipment FOR CANADIAN USERS This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Co...

Page 4: ...enings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation is provided 7 This product should be operated from the type of power source indicated on the marking label If you are not sure of the type ...

Page 5: ...Remove may expose you to dangerous voltage points or other risks Refer all servicing in those compartments to service personnel 13 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power cord or plug is damaged or frayed B If liquid has been spilled into the product C If the product has been exposed to rain or wate...

Page 6: ...inter 1 6 Testing the Printer 1 10 Connecting the Printer to Your Computer 1 19 Setting Up Your Application Software 1 21 Chapter 2 Paper Handling 2 1 Using Single Sheets 2 2 Using Continuous Paper 2 6 Printing on Special Paper 2 14 Chapter 3 Using the Printer 3 1 Operating the Control Panel 3 2 Setting the DIP Switches 3 5 Selecting Typestyles 3 12 Selecting an International Character Set 3 16 Ch...

Page 7: ...5 4 Chapter 6 Troubleshooting 6 1 Problems and Solutions 6 2 Power Supply 6 3 Printing 6 4 Paper Handling 6 8 Options 6 10 Chapter 7 Technical Specifications 7 1 Printer Specifications 7 2 Interface Specifications 7 8 Initialization 7 12 Chapter 8 Command Summary 8 1 Using the Command Summary 8 2 Commands Arranged by Topic 8 3 Appendix A 1 Character Tables A 2 Glossary GL 1 Index IN 1 vi Contents ...

Page 8: ... Letter Quality fonts for producing high quality documents l A convenient control panel design that allows direct selection of fonts l Two paper slots rear and bottom for using a variety of paper types l Compatibility with the Epson ESC P commands used by other Epson LQ printers Options You may choose a cut sheet feeder or a film ribbon to enhance use of your printer For information on these optio...

Page 9: ...nt information on paper handling and day to day operation of your printer l Chapter 6 contains troubleshooting information If the printer does not operate properly or the printed results are not what you expect see Chapter 6 for a list of problems and solutions l Other chapters contain information on general maintenance specifications and printer commands There is also a glossary of printer terms ...

Page 10: ...per release lever printer cover slot cover control panel paper guide compartment cover platen knob print head ribbon cartridge parallel interface power switch AC inlet Note In some locations the power cord is attached to the printer Introduction 3 ...

Page 11: ...and service for Epson products Epson America provides product information and support to its dealers and Customer Care Centers Call the Epson Consumer Information Center at 1 213 782 2606 for the following referrals l Your nearest Epson dealer l The nearest Customer Care Center for parts and service l Technical assistance 4 Introduction ...

Page 12: ...lling the platen knob 1 6 Installing the ribbon cartridge 1 6 Testing the Printer 1 10 Plugging in the printer 1 10 Loading paper 1 11 Running the self test 1 17 Connecting the Printer to Your Computer 1 19 The parallel interface 1 19 Setting Up Your Application Software 1 21 Choosing from a menu 1 21 Setting Up the Printer 1 1 ...

Page 13: ... the printer make sure that you have all the parts shown below and that none has been damaged tractor cover printer paper guide paper rest printer cover platen knob power cord ribbon cartridge Selec Type sticker 1 2 Setting Up the Printer ...

Page 14: ... cut sheet feeder l In some locations the power cord is attached to the printer After removing the parts store the packing materials in case you ever need to transport your printer CAUTION There are several different versions of the printer designed for different electrical standards It is not possible to adjust the printer for use at another voltage The power supply type is shown on the label on ...

Page 15: ... direct sunlight excessive heat moisture or dust Use a grounded outlet do not use an adapter plug Avoid electrical outlets controlled by wall switches or automatic timers Accidental disruption of power can wipe out information in the memory of your computer or your printer Avoid outlets on the same circuit with large motors or other appliances that might cause fluctuations in line voltage Keep the...

Page 16: ...pply below the printer stand make sure that you allow enough clearance one inch or 25 mm to keep the paper from catching on the underside of the stand Also see that the distance between the stands supports is at least 11 inches 280 mm to accommodate any paper size you may use l Position your printer s power cord and interface cable so that they do not interfere with paper feeding If possible secur...

Page 17: ...f You find the platen knob packed in an indentation in the white foam packing material 1 Insert the knob into the hole on the printer s side and rotate it until it slips onto the shaft 2 Push firmly on the knob until it fits against the printer case Installing the ribbon cartridge Before installing the ribbon cartridge make sure that the printer is not plugged into an electrical outlet 1 6 Setting...

Page 18: ... unit and the tractor cover Be sure to store this material with the other packing materials CAUTION Never move the print head while the printer is turned on because this can damage the printer Also if you just used the printer the print head may be hot let it cool for a few minutes before touching it 2 Slide the print head to the middle of the printer Setting Up the Printer 1 7 ...

Page 19: ...ves any slack in the ribbon to make it easier to install 4 Hold the ribbon cartridge by its handle and push it firmly down into position making sure the plastic hooks fit into the slots Press lightly on both ends of the cartridge to be sure the hooks are properly seated 1 8 Setting Up the Printer ...

Page 20: ...de the ribbon between the print head and ribbon guide while you turn the ribbon tightening knob to help feed the ribbon into place 6 Slide the print head from side to side to be sure it moves smoothly Also see that the ribbon is not twisted or creased Setting Up the Printer 1 9 ...

Page 21: ... printer is turned off 2 Check the label on the back of the printer to make sure the power rating required by the printer matches that of your electrical outlet CAUTION If the rated voltage and your outlet voltage do not match contact your dealer for assistance Do not plug in the power cord 3 If the power cord is not attached to the printer connect it to the AC inlet on the printer s rear panel 4 ...

Page 22: ...e sheets see the section on using single sheets in Chapter 2 1 Make sure the printer is turned off and that the paper release lever is in the continuous paper position Attach the paper rest 2 Slide the print head to the middle of the printer 3 Release the sprocket units by pulling the sprocket locks forward Setting Up the Printer 1 11 ...

Page 23: ...on and push the lever back to lock it in 5 Slide the right sprocket unit to match the width of your paper but do not lock it CAUTION Use continuous paper wider than 8 inches 200 mm for the self test otherwise the print head will print directly onto the platen possibly damaging it 1 12 Setting Up the Printer ...

Page 24: ...Testing the Printer 6 Position the paper support midway between the two sprocket units 7 Open both sprocket covers Setting Up the Printer 1 13 ...

Page 25: ... and then insert the paper into the printer until it emerges between the platen and the ribbon guide Pull it up to the sprocket units 9 Fit the holes of the paper over the tractor pins of the sprocket units and then close the sprocket covers 1 14 Setting Up the Printer ...

Page 26: ...then lock it in place 11 If there is slack in the paper between the print head and the tractor unit use the platen knob to take up the slack 12 To separate the incoming paper from the outgoing printed paper attach the paper guide in its flat position over the printer and incoming paper Setting Up the Printer 1 15 ...

Page 27: ...de the edge guides to the center of the paper s width 14 Use the platen knob to feed the paper until its perforation is just about even with the top of the ribbon 15 Attach and close the tractor cover 1 16 Setting Up the Printer ...

Page 28: ...mode or the FORM FEED button LQ mode turn on the printer After printing starts release the button CAUTION After turning the printer off always wait at least five seconds before turning it back on Turning the power on and off rapidly can damage the printer 3 The self test continues until the paper runs out or you press the ON LINE button When you wish to stop the test press the ON LINE button Note ...

Page 29: ...ing Press the FORM FEED button to feed the paper forward and tear it off at the perforation Then turn off the printer Here is part of a typical self test printed in Letter Quality mode Note If the self test did not print satisfactorily see Chapter 6 1 18 Setting Up the Printer ...

Page 30: ...If it is parallel use a suitable shielded cable to connect your computer to your printer s built in parallel interface as described in the next section The parallel interface Connect the parallel interface cable as described below 1 Make sure both the printer and computer are turned off then plug the cable connector securely into the printer 2 Squeeze the wire clips together until they lock in pla...

Page 31: ... wire connect it to the ground connector beneath the interface connector 3 Plug the other end of the cable into the computer If there is a ground wire at the computer end of the cable attach it to the ground connector at the back of the computer 1 20 Setting Up the Printer ...

Page 32: ...our printer on its printer selection menu Choose from the following list the printers are listed in the order of preference LQ 200 LQ 500 LQ 510 LQ 860 LQ 1060 LQ 850 LQ 1050 LQ 2550 LQ 2500 LQ 800 LQ 1000 LQ 1500 If none of these printers is listed select the first one available from the following list LQ EX FX LX RX MX Epson printer Standard printer Draft printer To use all the features of your ...

Page 33: ...oading during printing 2 5 Using Continuous Paper 2 6 Installing the pull tractor 2 6 Positioning your continuous paper supply 2 8 Loading continuous paper 2 8 Removing the pull tractor 2 12 Printing on Special Paper 2 14 The paper thickness lever 2 14 Mu1ti part forms 2 15 Labels 2 16 Paper Handling 2 1 ...

Page 34: ...s 182 mm to 10 1 inches 257 mm If the pull tractor unit is installed you need to remove it before you print on single sheets See Removing the pull tractor in this chapter Attaching the paper guide Follow these steps to attach the paper guide 1 Attach the printer cover 2 2 Paper Handling ...

Page 35: ...nter Then raise it up until it locks into place Loading the paper 1 Make sure the printer is turned off and then push the paper release lever back to the single sheet position 2 Turn on the printer The POWER and PAPER OUT lights come on Paper Handling 2 3 ...

Page 36: ...locks in place at the Next adjust the right edge guide to match the width paper guide mark of your Slide the paper down firmly meets resistance Then press once to load the paper between the edge guides until it the AUTO LOAD LINE FEED button 2 4 Paper Handling ...

Page 37: ...two ways your software may leave your printer at the end of a page l If your software sends characters in a continuous stream the printer stops printing when it reaches the bottom of the paper When this happens the page ejects and the ON LINE light goes off automatically l If your software handles printing page by page it probably stops sending characters at the end of a page and prompts you to in...

Page 38: ...to install the pull tractor unit If the pull tractor is already installed skip to Positioning your continuous paper supply later in this section Installing the pull tractor 1 Turn off the printer and remove the printer cover and paper guide 2 Attach the paper rest to the rear of the printer 3 Pull the paper release lever forward to the continuous paper position Open the slot cover for the tractor ...

Page 39: ... Paper 4 Fit the rear notches of the tractor unit over the rear mounting pins of the printer 5 Press the tractor unit forward until its front notches lock onto the front mounting pins of the printer Paper Handling 2 7 ...

Page 40: ...n your printer and supply of continuous paper Make sure you align your paper supply with the paper loaded in the tractor so that the paper feeds smoothly into the printer Loading continuous paper 1 Make sure the printer is turned off Slide the print head to the middle of the printer WARNING If the printer was used recently the print head may be hot Let it cool before attempting to move it 2 Releas...

Page 41: ... lock it 4 5 Position the paper support midway between the two sprocket units Open both sprocket covers Make sure your paper has a clean straight edge Then insert the paper into the desired paper slot rear or bottom until it emerges between the platen and the ribbon guide Pull the paper up to the sprocket units 6 Fit the holes of the paper over the tractor pins of the sprocket units and then close...

Page 42: ...ck 8 To separate the incoming paper from the outgoing printed paper attach the paper guide in its flat position over the printer and incoming paper Then slide the edge guides to the center of the paper s width 9 Use the platen knob to feed the paper until its perforation is just about even with the top of the ribbon 10 Attach and close the tractor cover 11 Turn on the printer CAUTION If you use th...

Page 43: ...ine of the paper for example mark the paper 4 1 inches 105 mm above the perforation Then load the paper and align this mark with the mark on the tractor unit as shown below The third line 0 42 inches or 10 6 mm below the perforation becomes the top of form position You may have to experiment with setting the top of form position several times to get this adjustment just right Paper Handling 2 11 ...

Page 44: ...paper forward Then tear off the document at the perforation 2 Remove the paper guide 3 Tear off the fresh supply at the slot or below the bottom paper perforation past the rear paper slot 4 Press the FORM FEED button to feed the paper past the tractor pins If paper remains in the tractor unit press the FORM FEED button again 5 Remove the tractor cover 2 12 Paper Handling ...

Page 45: ...nit and slowly tilt the unit back until the front notches of the unit are free 7 Lift the tractor unit up and off 8 Close the slot cover 9 Install the paper guide and printer cover Push the paper release lever to the single sheet position Paper Handling 2 13 ...

Page 46: ...rms make sure that your application program settings keep the printing entirely within the printable area Always return the lever to position 2 when you go back to printing on ordinary paper The paper thickness lever Change the position of the paper thickness lever as follows 1 Turn off the printer 2 Remove the tractor cover or the printer cover WARNING If the printer was used recently the print h...

Page 47: ... 1 copy 3 sheets original 2 copies Labels 4 Note If the lever is set to position 4 the printing speed is reduced 5 Attach the tractor cover or printer cover Multi part forms With the pull tractor unit installed your printer can print on continuous multi part forms You can use multi part forms of up to three parts including the original Make sure you set the paper thickness lever to the proper posi...

Page 48: ... print labels as single sheets because labels on a shiny backing sheet almost always slip a little Load labels from the bottom paper slot only You load labels the same way that you load continuous paper except that the paper thickness lever must be adjusted for printing labels See the section on loading continuous paper in this chapter for details For the correct paper thickness setting see the ta...

Page 49: ...el features 3 4 Setting the DIP switches 3 5 Changing a DIP switch setting 3 5 DIP switch tables 3 7 DIP switch functions 3 10 Selecting Typestyles 3 12 Character fonts 3 12 Character spacing 3 15 Selecting an International Character Set 3 16 Choosing a Character Table 3 17 Data Dump Mode 3 19 Using the Printer 3 1 ...

Page 50: ...r switch is on and power is supplied READY green On when the printer is ready to accept data This light flickers during printing PAPER OUT red On when the printer is out of paper ON LINE green On when the printer can receive and print data from the computer If this light flickers the print head is overheated In this case the printer waits until the print head cools and then resumes printing 3 2 Us...

Page 51: ...aper or advance continuous paper to the top of the next page When the printer is on line press this button to select the character font See the section in this chapter on selecting a font with SelecType LINE FEED AUTO LOAD When the printer is off line and paper is loaded press this button to feed the paper one line or hold it down to feed paper continuously To load single sheet paper the printer m...

Page 52: ...ual SelecType DRAFT PRESTIGE ROMAN SCRIPT SANS SERIF OCR B COURIER ORATOR O N O F F B L I N K I N G Other control panel features The control panel also gives you access to several special functions Self test The self test lets you check that your printer is operating properly and gives you a printout of the current DIP switch settings See the section on testing the printer in Chapter 1 for more in...

Page 53: ...op and side of the printer you can control various printer features such as the character set and page length These new settings become effective whenever the printer is turned on reset or initialized Changing a DIP switch setting 1 Make sure the printer is turned off 2 Remove the compartment cover Using the Printer 3 5 ...

Page 54: ...uch as the tip of a pen to turn a switch on or off The tables on the following pages give the DIP switch functions for each setting 4 Reattach the compartment cover The new DIP switch settings take effect when you turn on the printer 3 6 Using the Printer ...

Page 55: ... The tables below show the settings for each DIP switch function The currrent settings appear on your self test printout DIP Switch 1 International character set Graphics character set SeeTable1 2 Sea Table 3 DIP Switch 2 Using the Printer 3 7 ...

Page 56: ...s DIP switch 1 7 ON Settings not shown above select PC 437 United States When DIP switch 1 7 is on USA is the default international character set Table 3 Font selection Font SW1 4 SW1 5 SW1 6 Epson Courier OFF OFF OFF Epson Roman ON OFF OFF Epson Sans Serif OFF ON OFF Epson Prestige ON ON OFF Epson Script OCR B OFF OFF ON ON OFF ON Epson Orator Epson Draft OFF ON ON ON ON ON 3 8 Using the Printer ...

Page 57: ... off A4 size 61 lines is the default CSF page length Table 5 CSF page length CSF page length SW2 1 SW2 2 A4 size 61 lines OFF OFF OFF ON Letter size 65 lines ON OFF ON ON When DIP switch 1 8 is on 11 inches is the default page length SW1 8 ON ON ON ON Table 6 Character spacing Character spacing 10 cpi 12 cpi 17 cpi 20 cpi SW2 7 SW2 8 OFF OFF ON OFF OFF ON ON ON Using the Printer 3 9 ...

Page 58: ... page length of A4 or Letter size paper by setting DIP switches 2 1 and 2 2 Auto line feed When auto line feed is on DIP switch 2 3 on each carriage return code CR is automatically accompanied by a line feed code LF If your printer is double spacing turn the DIP switch off If each line overprints the next turn the DIP switch on Input buffer capacity The input buffer stores data from your computer ...

Page 59: ...irectional whether or not ESC U0 is used Skip over perforation DIP switch 2 6 controls the skip over perforation function If this switch is on when you are using continuous paper the printer leaves a one inch 25 4 mm space between the last printed line on one page and the first printable line on the next page so that the printer skips over the perforation Most application programs take care of the...

Page 60: ...e flickering 2 Press the FORM FEED button until the two SelecType lights match the desired font as shown below DRAFT selected ROMAN selected SANS SERIF selected COURIER selected PRESTIGE selected SCRIPT selected OCR B selected ORATOR selected off o n blinking The tractor cover label and the SelecType sticker list the state of the two orange indicator lights for each font You can put the SelecType ...

Page 61: ...onts Letter Quality takes a little longer to print but produces fully formed characters for presentation quality documents The following samples show the characters for each font Epson Draft 0123456789 ABCDEFGHIJK LMNOPQRSTUVWXZ _ abcdefghijklmnopqrstuv w x y z Ç ü é â ä à å ç ê ë è ï ì Ä Å É æ Æ ô ö ò û ù ÿ Ö Ü P tƒ á í ó Epson Roman Epson Sans Serif Epson Courier Using the Printer 3 13 ...

Page 62: ...The OCR B font is read by an optical character reader also known as a document reader or image scanner for input into another computer Print enhancements such as bold and underlining are not read by an optical character reader Epson Orator 3 14 Using the Printer ...

Page 63: ...w letter like the lowercase i receives less space than the uppercase W The printout below compares the different types of spacing This is 10 cpi printing ABCDEFGHIJKLMNOPQRSTUVWXYZ This is 12 cpi printing ABCDEFGHIJKLMNOFQRSTUVWXYZ This is 15 cpi printing ABCDEPCHIJKLFlNOPQRSTUVUXYZ Thie is 17 cpi printing ABCDEFGHIJKLMNOPQRSTUVWXYZ This is 20 cpi priding ABCDEFGHIJKLMNOPQRSTUVWXYZ This is proport...

Page 64: ... 5 Sweden 6 Italy 7 Spain I ASCII code hex 23 24 40 5B 5C 5D 5E 60 78 7C 7D 7E DIP SW 1 1 ON ON ON ON OFF OFF OFF OFF 1 2 ON ON OFF OFF ON ON OFF OFF 1 3 ON OFF ON OFF ON OFF ON OFF Note If you wish to select an international character set when DIP switch 1 7 is turned on use the ESC R command Besides the eight sets above the six international character sets and the legal set shown below are also ...

Page 65: ...are displayed on the screen Even if you select a graphics character set you can still print ordinary text and italics For italics see your software manual or the description of the ESC 4 command in the Command Summary Chapter 8 You can also select the italics character set or a graphics character set using the ESC t command See the Command Summary in Chapter 8 When DIP switch 1 7 is on the graphic...

Page 66: ... Note l To change the setting of a DIP switch first turn off the printer Then change the DIP switch and turn the printer back on l Use of the ESC 6 or ESC 7 commands lets you select whether to print hex codes 90 to 9E and FF as characters ESC 6 or control codes ESC 7 3 18 Using the Printer ...

Page 67: ...ow Data Dump Mode 1 8 4 0 1 B 5 2 0 0 1 B 7 4 01 1B 36 12 18 50 20 20 20 R t 6 P 2 0 2 0 5 4 6 8 6 9 7 3 2 0 6 9 7 3 2 0 6 1 6 E 2 0 6 5 7 8 6 1 This is an exa 6D 70 6C 65 20 6F 66 20 61 20 64 61 74 61 20 64 mplo of a data d 7 5 6 0 7 0 2 0 7 0 7 2 6 9 6 E 7 4 6 F 7 5 7 4 2 E 2 0 5 4 6 8 ump printout T h 6 9 7 3 2 0 6 9 7 3 2 0 6 6 6 5 6 1 7 4 7 5 7 2 6 5 2 0 6 D 6 1 is is f e a t u r e m a 6 8 6 ...

Page 68: ...Chapter 4 Using the Printer Options Cut Sheet Feeder 4 2 Installing the cut sheet feeder 4 2 Paper handling 4 4 Removing the cut sheet feeder 4 7 Film Ribbon 4 8 Using the Printer Options 4 1 ...

Page 69: ... standard bond paper into the printer Installing the cut sheet feeder 1 Make sure the printer is turned off Remove the paper guide and printer cover If the pull tractor is installed remove it 2 Turn on the cut sheet feeder mode by setting DIP switch 1 8 on 3 Push the paper release lever back to the single sheet position and open the slot cover 4 2 Using the Printer Options ...

Page 70: ... in both hands and fit its notches over the pins of the printer 5 Two front covers are provided with the cut sheet feeder Attach the one for the LQ 500 The cut sheet feeder manual tells which one this is 6 Turn on the printer Using the Printer Options 4 3 ...

Page 71: ...tabs on the cut sheet feeder forward until the paper guides retract and lock open to allow for paper loading 2 Slide the left paper guide all the way to the left Next slide the right paper guide to roughly match the width of your paper 4 4 Using the Printer Options ...

Page 72: ...at surface to even up the stack CAUTION Do not use multi part forms carbon paper or labels in the cut sheet feeder 5 Insert the paper along the left paper guide Then adjust the position of the right paper guide so that it closely matches your paper s width Make sure that the position of the guide allows the paper to move freely up and down Using the Printer Options 4 5 ...

Page 73: ...e character or line feed command is sent to the printer while the ON LINE light is on Note Run the self test in cut sheet feeder mode The printer counts the number of lines on the page in l 6 inch line spacing and prints out this number at the bottom of the first test page This information is useful when using software to set a new page length 4 6 Using the Printer Options ...

Page 74: ...any paper remains in the bin remove it 2 Remove the front cover 3 Tilt the back section of the cut sheet feeder forward to release its notches from the printer s pins and remove the cut sheet feeder 4 Turn off cut sheet feeder mode by setting DIP switch 1 8 to off Using the Printer Options 4 7 ...

Page 75: ...printing than the standard fabric ribbon Use the optional film ribbon only when you need especially high quality printing For everyday operation use the standard ribbon Install the film ribbon the same way you install the standard ribbon See Chapter 1 4 8 Using the Printer Options ...

Page 76: ...Chapter 5 Maintenance and Transportation Cleaning the Printer 5 2 Replacing the Ribbon 5 3 Transporting the Printer 5 4 Maintenance and Transportation 5 1 ...

Page 77: ...mpened with mild detergent dissolved in water Keep the printer cover in place to prevent water from getting inside the printer CAUTION l Never use alcohols or thinners to clean the printer these chemicals can damage the components as well as the case l Be careful not to get water on the printer mechanism or electronic components l Do not use a hard or abrasive brush l Do not spray the inside of th...

Page 78: ...768 film replacement ribbon cartridges are recommended See Installing the ribbon cartridge in Chapter 1 Note l Use the optional film ribbon only when you need especially high quality printing For everyday operations use the standard ribbon l Do not use ribbons designed for nine pin printers Maintenance and Transportation 5 3 ...

Page 79: ... from the electrical outlet then disconnect the interface cable from the printer 4 Remove the ribbon cartridge and platen knob 5 If you have removed the pull tractor and the tractor cover replace them now according to the instructions in Chapter 2 CAUTION Never hold the printer by the compartment cover even if you are carrying the printer only a short distance This cover could come off and cause y...

Page 80: ...Chapter 6 Troubleshooting Problems and Solutions 6 2 Power Supply 6 3 Printing 6 4 Paper Handling 6 8 Options 6 10 Troubleshooting 6 1 ...

Page 81: ...ion Power supply l Power is not being supplied See 6 3 Printing l The printer does not print l The print is faint or uneven l Dots are missing in the printed characters or graphics l Printed characters are not what you expect l The print position is not what you expected Paper handling l Single sheets do not feed properly l Continuous paper does not feed properly Options l When you use the cut she...

Page 82: ... another electrical device into the outlet to determine whether the outlet is operating properly l The POWER light comes on briefly and then goes off The light stays off even when the power is turned on again Check that the printer s voltage rating matches the voltage of your electrical outlet If the voltages do not match unplug the printer and contact your dealer immediately Do not reconnect the ...

Page 83: ...nds like it is printing but nothing is printed The ribbon cartridge may not be installed properly See the section on ribbon installation in Chapter 1 The ribbon may be worn out Replace the ribbon cartridge l The printer makes a strange noise the buzzer sounds several times and the printer stops abruptly Turn off the printer and check for paper jams or other problems If the printer still does not p...

Page 84: ...s missing in the printout The print head is damaged Stop printing and contact your dealer or a qualified service person to have the printer serviced l Dots are missing in random positions There is either slack in the ribbon or the ribbon has come loose Reinstall the ribbon cartridge Printed characters are not what you expect l The typestyle or characters that are set by your software cannot be pri...

Page 85: ...argin set by your application software l All the text is printed on the same line Set DIP switch 2 3 on so that the printer automatically adds a line feed code to each carriage return l The text is printed with an extra blank line in between Two line feed signals are being sent Set DIP switch 2 3 off l Page length does not match the length of the paper Change the page length setting with DIP switc...

Page 86: ...length See 3 9 If your application program is setting the top and bottom margins set DIP switch 2 6 off If the printer still does not print correctly try the self test described in Chapter 1 If the self test works properly the printer is all right and the problem probably lies in the computer the software or the cable If the self test does not work contact your dealer or a qualified service person...

Page 87: ...r when you choose a printer from your application program s menu See Chapter 1 If possible specify single sheet paper with your application software Use your application software to reduce or eliminate the top margin and to reduce the page length l When you press the AUTO LOAD button the platen does not rotate and paper does not feed If the ON LINE light is on press the ON LINE button once to set ...

Page 88: ...orward to the continuous paper position Make sure the paper supply is not obstructed by a cable or some other object Make sure that your paper supply is positioned within 3 feet 1 meter of the printer The position of your paper supply may be preventing it from feeding straight See that the holes on the sides of the paper are aligned with each other Also make sure the sprocket units are locked and ...

Page 89: ... sheets in the cut sheet feeder s bin There may be only one sheet left in the bin Add more paper See 4 4 l Two or more sheets feed at the same time You may have loaded too many sheets in the cut sheet feeder s bin You may have forgotten to fan the stack of paper before loading it into the bin Remove the paper and fan it l The paper feed is crooked The paper may be old or creased Use only new clean...

Page 90: ...per 7 3 Mechanical 7 6 Electrical 7 6 Environmental 7 7 Interface Specifications 7 8 Specifications and pin assignments 7 8 Interface timing 7 11 Printing enabled disabled signals and control conditions 7 11 Initialization 7 12 Default Settings 7 12 Technical Specifications 7 1 ...

Page 91: ...nal for graphics can be selected with DIP switch 2 5 and the proper software command Line spacing 1 6 inch or programmable in increments of l 180 inch Paper feed speed 100 ms line at l 6 inch line spacing with intermittent feeding 2 2 inches second with continuous feeding Printable columns Character sizes Maximum printed characters 10 cpi 80 12 cpi 96 15 cpi 120 17 cpi 137 20 cpi 160 Proportional ...

Page 92: ...20 proportional 10 12 15 17 20 proportional 10 Epson Orator 10 Character tables 96 standard ASCII characters 14 international character sets and a legal set and 5 graphics character tables Paper Paper width Paper length Single sheet 14 3 inches 364 mm maximum Single sheet 7 2 to 10 1 inches 182 to 257 mm Continuous paper including multi part forms 4 0 to 10 0 inches 101 to 254 mm Labels continuous...

Page 93: ...mum right and left margins are 1 06 27 mm when printing on paper that is 10 1 257 mm wide Continuous paper 0 35 9 mm or more 0 35 9 mm or more 0 51 13 mm or more on paper that is 9 5 242 mm or less wide For 10 254 mm paper width the left margin is 1 02 28 mm or more and the right margin is 0 94 24 mm or more 7 4 Technical Specifications ...

Page 94: ...o 82 0 g m2 Continuous paper 14 to 22 lb 52 3 to 82 0 g m2 Multi part forms 12 to 15 lb x N 40 to 58 2 g m2 x N Maximum number sheets N 3 Labels 17 lb 68 g m2 maximum Number of copies With continuous multi part paper only one original plus up to two copies Maximum thickness 0 01 inches 0 25 mm Note In high temperature and humidity conditions continuous paper less than 6 inches 152 mm wide loaded i...

Page 95: ...ding print head 3 million lines MTBF Print head life 4000 power on hours 25 duty 200 million strokes per wire with fabric ribbon Dimensions and weight excluding knob and paper guide Width 15 3 inches 390 mm Depth 12 6 inches 320 mm Height 5 2 inches 131 mm without pull tractor 5 9 inches 149 5 mm with pull tractor Weight Approx 14 1 lb 6 4 kg without pull tractor Approx 15 2 lb 6 9 kg with pull tr...

Page 96: ...220 V model 240 V model during self test printing in draft mode at 10 cpi Approx 36 W 120 V model Approx 38 W 220 V model Approx 38 W 240 V model 50 to 60 Hz 49 5 to 60 5 Hz 10 M minimum at DC 500 V between AC power line and chassis 120 V model AC 1 0 kV rms 1 minute AC 1 2 kV rms 1 second 220 V model 240 V model AC 1 25 kV rms 1 minute AC 1 5 kV rms 1 second Operation 41 to 95 F 5 to 35 C Storage...

Page 97: ...espective interface signals are shown in the following table Signal Signal Pin Pin Signal Direction 1 19 STROBE IN 2 20 DATA 1 3 21 DATA 2 4 22 DATA 3 5 23 DATA 4 6 24 DATA 5 7 25 DATA 6 8 26 DATA 7 9 27 DATA 8 10 10 ACKNLG OUT IN IN IN IN IN IN IN IN Description STROBE pulse to read data Pulse width These signals represent information of the 1st to 8th bits of parallel data respectively Each sign...

Page 98: ...setting DIP switch 2 3 to ON Unused Logic ground level Printer s chassis ground which is isolated from the logic ground Unused Twisted pair return signal ground level When this level becomes LOW the printer controller is reset to its power up state and the print buffer is cleared This level is usually HIGH its pulse width must be more than 50 microseconds at the receiving terminal This level becom...

Page 99: ...the twisted pair return to be connected at signal ground level For the interface wiring be sure to use a twisted pair cable for each signal and to complete the connection on the return side l All interface conditions are based on TTL level Both the rise and fall times of each signal must be less than 0 2 microseconds l Data transfer must be carried out by observing the ACKNLG or BUSY signal Data t...

Page 100: ...nals and control conditions The table below shows the relationship between printing being enabled or disabled and the on line off line status ON LINE Indicator on ERROR BUSY ACKNLG Printing Disabled enabled on line High High Low Pulsed Enabled ea char normal cond off line Low High Not Disabled generated Technical Specifications 7 11 ...

Page 101: ...effective when the printer is initialized Item Top of form position Page length Left and right margins Line spacing Vertical tab position Horizontal tab positions Font selection Special printing effects User defined character set Default condition Current paper position The current DIP switch setting Cancelled 1 6 inch Cleared Every eight characters Hardware reset to current DIP switch setting Sof...

Page 102: ... Topic 8 3 Printer operation 8 3 Data control 8 3 Vertical motion 8 3 Horizontal motion 8 4 Overall printing style 8 5 Print size and character width 8 5 Print enhancement 8 6 Word processing 8 7 Character tables 8 7 User defined characters 8 8 Graphics 8 9 Command Summary 8 1 ...

Page 103: ...e explained The parameters are indicated by lowercase italicized letters usually n The examples below show how the parameters are indicated ESC is a command with no parameters ESC U 1 0 is a command that uses 1 to turn the feature on and 0 to turn it off ESC n1 n2 is a command with two parameters ESC D m is a command with a variable number of parameters 8 2 Command Summary ...

Page 104: ... characters 0 48 decimal or 30 hex and 4 52 decimal or 34 hex Do not use 0 decimal 00 hex 4 decimal or 04 hex Data control ASCII Dec Hex Description CR 13 0D Carriage Return Vertical motion ASCII Dec Ha Description FF ESC C n ESC C 0 n ESC N n ESC 0 LF 12 0C Form Feed 67 43 Set Page Length in Lines n no of lines 1 127 67 43 Set Page Length in Inches n no of inches 1 22 78 4E Set Skip Over Perforat...

Page 105: ... Hex Description ESC 1 n 108 6C Set Left Margin n left margin column ESC Q n 81 51 ESC nl n2 36 24 ESC n1 n2 9 2 S C HT ESC D nn 9 09 68 44 Set Right Margin n right margin column Set Absolute Print Position n Specifies print position from left margin in l 60 inch units Total units n1 n2 x 256 Set Relative Print Position Moves current print position in units of l 120 inch for draft and l 180 for LQ...

Page 106: ... together the numbers of the typestyles you want to combine from the list below 10 cpi 0 decimal 00 hex 12 cpi 1 01 proportional 2 02 condensed 4 04 emphasized 8 08 double strike 16 10 double width 32 20 italics 64 40 underline 128 80 Print size and character width ASCII Dec Hex Description ESC P 80 50 Select 10 cpi ESC M 77 4D Select 12 cpi ESC g 103 67 Select 15 cpi ESC p l 0 112 70 Turn Proport...

Page 107: ...n 40 28 ESC 1 0 45 2D ESC 4 52 34 ESC 5 53 35 Select Emphasized Mode Cancel Emphasized Mode Select Double Strike Mode Cancel Double Strike Mode Select Superscript Mode Select Subscript mode Cancel Superscript Subscript Mode Select Score ESC 301 n1 n 2 n l 1 Underline n1 2 Strikethrough nl 3 Overscore n2 0 Cancel score line selected by n1 n2 1 Single continuous line n2 2 Double continuous line n2 5...

Page 108: ...aracters 1 127 Units are l 120 inch draft and l l80 inch LQ and proportional Character tables ASCII Dec Hex Description ESC t n 116 74 Select Character Tables Selects character table for codes 128 255 0 Italic 1 Graphics ESC R n 2 Re maps download characters from O 127 to 128 255 82 52 Select an International Character Set 0 USA 1 France 2 Germany 3 UK 4 Denmark 5 Sweden 6 Italy 7 Spain 8 Japan 9 ...

Page 109: ...t space of character dl Body width of character d2 right space of character data 3 bytes required for each column super subscripts require only 2 bytes per column 58 3A Copy ROM to RAM n font family 37 25 Select User Defined Set 0 Normal set 1 User defined set 54 36 Enable Printable Characters With graphics character sets this command enables the printing of codes 128 159 55 37 Enable Upper Contro...

Page 110: ...n Pins m Horiz dots inch Singledensity 8 0 60 Double density 8 1 120 High speed double density 8 2 120 Quadruple density 8 3 240 CRT I 8 4 80 CRT II 8 6 90 Single density 24 32 60 Doubledensity 24 33 120 CRT Ill 24 38 90 Triple density 24 39 180 Hex density l 24 40 360 Adjacent dots cannot be printed in this mode Command Summary 8 9 ...

Page 111: ...Appendix Character Tables A 2 Italic character table A 2 Graphics character tables A 3 Appendix A 1 ...

Page 112: ...g DIP switches 1 1 1 2 1 3 and 1 7 or using the ESC t software command For the graphics character tables the ESC 6 and ESC 7 software commands let you select whether hex codes 80 to 9F are characters ESC 6 or control codes ESC 7 Italic character table A 2 Appendix ...

Page 113: ...Character Tables Graphics character tables PC 437 United States PC 850 Multilingual Appendix A 3 ...

Page 114: ...Character Tables PC 860 Portugal PC 863 Canada French A 4 Appendix ...

Page 115: ...Character Tables PC 865 Norway Appendix A 5 ...

Page 116: ... is selected using a DIP switch each carriage return code CR is automatically followed by a line feed LF code bidirectional printing Printing in which the print head prints from left to right only on every other line On the other lines it prints from right to left This increases the speed of printing because the head prints in both directions bit A binary dig 3 0 or l which is the smallest unit of...

Page 117: ...s used to control printer functions such as performing a carriage return or line feed cpi See characters per inch cut sheet feeder CSF An optional detachable device that automatically feeds single sheets of paper into the printer data dump A troubleshooting feature that helps advanced users find the cause of communication problems between the printer and the computer When the printer is in data du...

Page 118: ...width printing Printing in which each character is twice as wide as normal draft One of two print qualities available on your printer Draft uses a minimum number of dots per character for high speed printing See also Letter Quality emphasized printing A way of producing darker characters Each character is printed twice with the second slightly to the right of the first ESC P Abbreviation for Epson...

Page 119: ...italics A typestyle in which the characters slant This sentence is italicized Also a character table that contains italicized characters and symbols Letter Quality LQ One of two print qualities available on your printer Letter Quality provides better readability and appearance at a reduced print speed See also draft line feed A control code and a panel button that advances the paper one line space...

Page 120: ...defaults by sending a command or an INIT signal or by turning the printer off and then back on self test A method for checking the operation of the printer When the self test is run the printer prints out its current DIP switch settings and the characters that are stored in its ROM subscripts Printing in which each character is printed at about two thirds the normal height in the lower part of the...

Page 121: ...ctional printing is useful for printing graphics because it allows more precise vertical alignment than bidirectional printing user defined characters Characters that are defined and stored in the printer by the user Also known as download characters GL 6 Glossary ...

Page 122: ... feed paper 2 6 13 loading 2 8 10 top of form 2 11 Control panel 3 2 4 buttons 3 3 lights 3 2 Cut sheet feeder 3 7 3 10 4 2 7 D Data dump 3 4 3 19 Default settings 7 12 DIP switches 3 5 11 functions 3 10 11 setting 3 5 6 tables 3 7 9 Draft font 3 8 3 13 Draft mode 1 17 E Edge guides 1 16 2 4 2 10 F Fonts Epson Courier 3 8 3 13 Epson Draft 3 8 3 13 Epson Orator 3 8 3 14 Epson Prestige 3 8 3 14 Epso...

Page 123: ...ON LINE button 1 17 2 5 3 3 P Page length 3 7 3 9 Paper loading 1 11 16 2 3 5 2 8 10 4 4 6 multi part forms 2 15 16 7 5 specifications 7 3 5 top of form 2 11 Paper guide attaching 1 15 2 2 2 10 continuous feed paper 1 15 2 10 single sheet paper 2 2 PAPER OUT light 2 3 3 2 Paper release lever 2 3 2 6 4 2 Paper rest 1 11 2 6 Paper thickness lever 2 14 15 Parallel interface connecting 1 19 20 specifi...

Page 124: ...ype light 3 4 3 12 Self test 1 17 18 3 4 Single sheet paper 2 2 5 loading 2 3 5 Skip over perforation 3 7 3 11 Specifications 7 2 12 T Technical specifications 7 2 12 Testing printer 1 10 18 Top of form position 2 11 Tractor cover 1 2 1 7 1 16 2 10 Tractor unit installing 2 6 7 removing 2 12 13 Tractor unit slot cover 2 6 2 13 Transporting printer 5 4 Troubleshooting 6 2 10 Typestyles see also Fon...

Page 125: ... Speed n High Resolution Graphics Capability n Seven Popular Built In LQ Fonts n Multiple Paper Feed Paths n Versatile Paper Handling n 8KB Input Buffer n Epson Two Year Limited Warranty Printed in Japan 91 02 4 5 EPSON AMERICA INC 20770 Madrona Avenue Torrance California 90503 ...

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