Epson 1200 series User Manual Download Page 132 | Manualshive

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7-8

Maintenance and Troubleshooting

R4C448
Rev. C

A5 size

CHAP7.FM

2/11/00

Pass 3

L

Proof Sign-off:
tanto name

SEI Y.Takasaki M.Fujimori

leader name M.Fujimori
editor name

SEI M.Kauppi

Note:

If you are using the Film Adapter and it is switched on, the carriage will
not move to the home position. Remove the Film Adapter first, then
perform the steps above.

Problems and Solutions

This section divides scanner problems into seven categories:

Error indicator . . . . . . . . . . . . . . . . . . . . . . . page 7-9
Operating problems  . . . . . . . . . . . . . . . . . . page 7-10
Quality problems . . . . . . . . . . . . . . . . . . . . . page 7-13
Software setup problems . . . . . . . . . . . . . . page 7-20
Software operation problems  . . . . . . . . . . page 7-22
Scaninng problems  . . . . . . . . . . . . . . . . . . . page 7-24
Paper jams  . . . . . . . . . . . . . . . . . . . . . . . . . . page 7-26

See the table in “Error indicator” first. If this does not help you
solve your problem, go to the category for the type of problem
you have, then look for the problem description.

The online Color Guide also provides versatile tips and other
information helpful for problem-solving.

Note:

If some settings appear dimmed in EPSON TWAIN, they cannot be
selected because of the capability of your scanner or your choice of other
settings.

If you cannot solve a problem after reading and following the
information in this chapter, contact your dealer or a qualified
customer support person for assistance.

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Summary of Contents for 1200 series

Page 1: ...or Image Scanner Color Image Scanner User s Guide User s Guide Printed in Japan 99 06 1 4010810 S01 00 User s Guide 4010810 Cover F Bk Rev 0 4010810 Cover F DIC F 43 Rev 0 4010810 Cover F PANTONE327C Rev 0 ...

Page 2: ...support information and calibrating information Online EPSON Scanner Software Reference Guide Provides basic information aboutscanning anddetailedreference onthesettingsandfunctionsofEPSONTWAINandotherEPSON scanner utility software Online Color Guide may not be available in some countries Explains the basics of color imaging and shows you how to get impressive results from your scanner and other E...

Page 3: ...ed by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product SEIKO EPSON CORPORATION and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by...

Page 4: ... Suwa shi Nagano ken 392 8502 Japan Representative EPSON EUROPE B V Address Prof J H Bavincklaan 5 1183 AT Amstelveen The Netherlands Declares that the Product Product Name Image Scanner Model G752A G752B Conforms to the following Directive s and Norm s Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 Directive 73 23 EEC EN 60950 July 1999 H ...

Page 5: ...cking the Scanner 1 3 Scanner Parts 1 4 Lights and Buttons 1 6 Options 1 7 Chapter 2 Setting Up the Scanner Choosing a Place for the Scanner 2 2 Installing a SCSI Interface Board 2 4 Releasing the Transportation Lock 2 5 Plugging in the Scanner 2 6 Initialization 2 7 Connecting the Scanner SCSI to Your Computer 2 8 Understanding SCSI connections 2 9 Setting the SCSI ID number 2 10 Setting the term...

Page 6: ...g from Windows 95 to Windows 98 3 21 Installing the Scanner Software for Macintosh 3 23 Calibrating Your Screen 3 25 Chapter 4 Using Your Scanner Scanning Procedure 4 2 Placing a Document on the Scanner 4 2 Removing the Cover for Thick or Large Documents 4 6 Starting EPSON TWAIN 4 8 Scanning an Image 4 9 Scanning From the Easy Menu 4 10 Scanning From the Advanced Menu 4 14 Saving the Scanned Image...

Page 7: ...Automatic Document Feeder 6 13 Installing the Automatic Document Feeder 6 14 Loading paper into your Automatic Document Feeder 6 16 Loading documents manually 6 17 Scanning from the Automatic Document Feeder 6 18 Fixing paper jams in the Automatic Document Feeder 6 20 Document specifications 6 22 Chapter 7 Maintenance and Troubleshooting Maintenance 7 2 Cleaning the scanner 7 2 Replacing the fluor...

Page 8: ...le compression software 7 29 Appendix A Technical Specifications Scanning A 2 Electrical A 4 Environmental A 4 Safety Approvals A 5 CE marking A 5 SCSI Interface A 6 USB Interface A 7 Initialization Methods A 8 Film Adapter A 9 Automatic Document Feeder A 10 Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users B 3 For Australian Users B 5 For Singapore Users ...

Page 9: ...e indicated on the scanner s label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Do not let the power cord become damaged or frayed If you use an extension cord with the scanner make sure the total ampere rating of the devices plugged into the extension cord does not exceed th...

Page 10: ...ons If you plan to use the scanner in Germany observe the following To provide adequate short circuit protection and over current protection for this scanner the building installation must be protected by a 16 Amp circuit breaker Note for German speaking users Bei Anschluß des Scanners an die Stromversorgung muß sichergestellt werden daß die Gebäudeinstallation mit einem 16 A Überstromschalter abg...

Page 11: ...energy efficient personal computers monitors printers fax machines copiers and scanners in an effort to reduce air pollution caused by power generation For United Kingdom Users Safety information w Warning This appliance must be earthed Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage Important The wires in the mains lead fitted to this a...

Page 12: ...ted to the terminal in the plug which is marked with the letter E or with the earth symbol G The blue wire must be connected to the terminal in the plug marked with the letter N The brown wire must be connected to the terminal in the plug marked with the letter L If damage occurs to the plug replace the cord set or consult a qualified electrician Replace fuses only with a fuse of the correct size ...

Page 13: ... CHAP1 FM 2 11 00 Pass 3 R Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi Chapter 1 Getting to Know Your Scanner Features 1 2 Unpacking the Scanner 1 3 Scanner Parts 1 4 Lights and Buttons 1 6 Options 1 7 ...

Page 14: ...AIN lets you take full advantage of your scanner s advanced features EPSON TWAIN s Unsharp Mask option automatically sharpens the image to provide crisp detail EPSON TWAIN s De screening option automatically removes unwanted moiré patterns from scanned images for higher quality output Auto Area Segmentation AAS allows you to separate text from photographs on a page so that grayscale images are cle...

Page 15: ...fection1200S Perfection1200PHOTO comes shipped with CD ROMs which include the driver software that runs your scanner and some additional items depending on your scanner model For the Perfection 1200PHOTO scanner SCSI interface cable SCSI model only USB interface cable USB and PHOTO models only power cord SCSI interface board SCSI model only Film Adapter film holders for the Film Adapter for use wi...

Page 16: ...dapter which is also available as an option for Perfection 1200S Perfection 1200U Depending on the country of purchase the power cord may come attached to the scanner The shape of the AC plug also varies so make sure the plug included is the correct shape for the electrical outlet in your country Scanner Parts carriage in the home position document table operate button operate light start button t...

Page 17: ...ign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi 0 5 4 9 1 6 2 7 3 8 SCSI terminator switch SCSI ID rotary switch AC inlet SCSI interface connectors option connector SCSI model option connector USB interface connector AC inlet USB and Photo model ...

Page 18: ...uppi Lights and Buttons The scanner has one indicator light and two buttons Light Pattern Color Scanner Status F Slowly flashing Green Initializing or busy scanning N Green Ready to scan images F Rapidly flashing Red or Orange An error occurred See Chapter 7 Maintenance and Troubleshooting on page 7 9 for more information O N A The scanner is turned off N on O off F flashing ...

Page 19: ...e Automatic Document Feeder allows you to scan up to 20 pages automatically then use them in word processing programs as if you had typed the text yourself Film Adapter B81317 Allowsyoutoscantransparentmaterials primarily35mmslidesand filmstrips The Film Adapter s reading area allows you to scan film up to 4 5 inches in size Note The asterisk is a substitute for the last digit of the product numbe...

Page 20: ...1 8 Getting to Know Your Scanner R4C448 Rev C A5 size CHAP1 FM 2 11 00 Pass 3 L Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi ...

Page 21: ...ce Board 2 4 Releasing the Transportation Lock 2 5 Plugging in the Scanner 2 6 Initialization 2 7 Connecting the Scanner SCSI to Your Computer 2 8 Understanding SCSI connections 2 9 Setting the SCSI ID number 2 10 Setting the terminator switch 2 12 Connecting the scanner 2 13 Power on sequence 2 15 Power off sequence 2 16 Connecting the Scanner USB to Your Computer 2 16 Understanding USB connectio...

Page 22: ...a flat stable surface The scanner will not operate properly if it is tilted at an angle Place the scanner close enough to the computer for the interface cable to reach it easily Place the scanner near a wall outlet where the power cord can be easily unplugged Note for French speaking users Placez le scanner près d une prise de courant où la fiche peut être débranchée facilement Allow space behind ...

Page 23: ...ppi Keep the scanner away from high temperatures humidity and excessive dirt or dust Also avoid using or storing the scanner in places subject to rapid changes of temperature and humidity Keep the scanner away from direct sunlight and strong light sources Avoid places subject to shocks and vibrations 460 mm 100 mm or more 427 mm 90 mm 287 mm When document cover is closed ...

Page 24: ...oard installed in your PC or Macintosh go to the next section Note For additional information see the installation guide that comes with your SCSI board 1 Turn off the computer and any peripheral devices Unplug any power cords then disconnect all cables from the back panel of your computer 2 Remove the cover from your computer w Caution Static electricity can damage electronic components Discharge...

Page 25: ...e the scanner on a flat stable surface with the back facing you 2 Turn the transportation lock on the right side to the unlocked position using a coin or similar object as shown below Note When you cannot turn the transportation lock because of excessive resistance turn the scanner on then after the operate light starts flashing red turn the scanner off and try again See the next section to turn o...

Page 26: ...off when the P operate button is not pushed in beyond the surface of the front panel 2 If the power cord is not attached to the scanner connect it to the AC inlet on the back of the scanner and plug the other end into a properly grounded electrical outlet c Caution It is not possible to change the scanner s voltage If the label on the back of the scanner does not show the correct voltage for your ...

Page 27: ...zation startup 2 Turn on the scanner by pressing the P operate button The operate light starts flashing 3 Make sure the fluorescent lamp on the carriage flashes and the carriage moves slightly 4 The operate light stays on meaning the scanner has completed initialization 5 Turn off the scanner If the scanner does not work as described make sure the power cord is firmly plugged in and that you have ...

Page 28: ... a SCSI board installed you need to install the one that comes with your scanner along with SCSI driver software Install the SCSI board according to the directions included with it Also see Installing a SCSI Interface Board on page 2 4 If your PC has a SCSI board up and running connect the scanner as described in the next section Note You will need to install the SCSI driver that is normally inclu...

Page 29: ...our scanner is included in your Scanner Software CD ROM Refer to the README FIRST for further information Follow the directions below to connect your scanner and computer Note The latest driver may be available for download from the Web site of the SCSI board manufacturer Understanding SCSI connections Read the following sections to determine how to set up your SCSI devices and whether you need an...

Page 30: ... computer is usually number 7 and each of the other devices must have a different number between 0 and 6 Also the first device and the last device in the chain not including the computer must have a terminator No other device can have a terminator or if a terminator does exist it must be turned off or removed Setting the SCSI ID number The scanner s default SCSI ID number is 2 Ifyouaddthescannerto...

Page 31: ...ther devices will not operate properly ID Availability Description 0 Not available for Macintosh Used for hard disk Not recommended for Windows Usually used for hard disk 1 Not recommended Usually used for hard disk 2 Factory setting of the scanner 3 Notavailable ifyour Macintosh has a built in CD ROM 4 5 6 7 Not available for Macintosh Always used for the Macintosh itself May not be available for...

Page 32: ...Kauppi Setting the terminator switch The scanner has a built in terminator which allows SCSI devices to communicate properly with each other You may need to change the terminator switch setting according to your computer system Note Do not use an external terminator The terminator switch is located at the rear of the scanner Only the scanner is connected terminator on ...

Page 33: ...o another SCSI device as follows Note The combination of 50 pin and 25 pin connectors you need varies depending on the maker of your SCSI device and SCSI interface board 1 Make sure the scanner computer and all other SCSI devices are turned off and unplugged from the power source The scanner is the last device in the daisy chain other SCSI device terminator on The scanner is in the middle of the d...

Page 34: ... Note To connect the scanner to a SCSI device other than the computer the length of cable in the daisy chain must not exceed 6 meters otherwise the system may not work properly To connect the scanner to a PC using SCSI 2 the length of the cable must not exceed 3 meters 3 Connect the other end of the cable to the SCSI port of your computer or another SCSI device Note The SCSI port on the Macintosh ...

Page 35: ...onnected at the farthest end of the daisy chain first then the second farthest and so on until finally your computer If you attempt to use a SCSI device which has been turned on after the computer it may not work properly or the computer may not work properly For Windows 95 or 98 users The first time you turn on the computer after turning on the scanner one of the following dialog boxes may appear...

Page 36: ... not turn the scanner off and back on while using your computer otherwise the scanner may not work properly When the connection is complete you need to install the scanner software See Chapter 3 of this guide Connecting the Scanner USB to Your Computer Your PC must be preinstalled with Windows 98 and have a working USB port Your Apple Macintosh G3 or iMac computer must be running system 8 5 or lat...

Page 37: ...your computer easily without having to shut down and restart the system each time a peripheral is plugged in or unplugged You do not have to set an ID number or a terminator Note Do not connect or disconnect USB cables when the scanner is in use USB cables have 2 different connectors at each end Type A connects to your computer Type B connects to your scanner USB hub You can also use a USB hub all...

Page 38: ...akasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi Connecting the scanner To connect the scanner to your computer or USB hub 1 Connect one end of the cable Type B to the USB port on the back of the scanner 2 Connect the other end of the cable Type A to the USB port on your computer or USB hub ...

Page 39: ... a message telling you that the scanner driver needs to be installed Macintosh will appear When this happens follow the instructions in Chapter 3 then install the software Connect the USB cable to your computer then install or start the scanner software Do not connect or disconnect the USB cable while the scanner software is open Installing the Scanner Software After setting up the scanner as desc...

Page 40: ...2 20 Setting Up the Scanner R4C448 Rev C A5 size CHAP2 FM 2 11 00 Pass 3 L Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi ...

Page 41: ...lling the Software System Requirements 3 2 For PCs 3 2 For Macintosh computers and SCSI model users 3 3 For Macintosh computers and USB model users 3 4 Installing the Scanner Software for Windows 3 5 For Windows 98 users 3 5 For Windows 95 and Windows NT 4 0 users 3 15 Upgrading from Windows 95 to Windows 98 3 21 Installing the Scanner Software for Macintosh 3 23 Calibrating Your Screen 3 25 ...

Page 42: ...For PCs For Windows and SCSI model users Scanner EPSON Perfection 1200S System Microsoft Windows 95 Windows 98 or Windows NT 4 0 Interface Adaptec SCSI adapter Display VGA or higher resolution monitor 640 480 screen resolution 800 600 or higher recommended and 256 color 65 000 color or higher recommended Note Color and tone reproduction are subject to the display capability of your computer system...

Page 43: ...mputer s USB port TYPE A receptacle Display VGA or higher resolution monitor 640 480 screen resolution 800 600 or higher recommended and 256 color 65 000 color or higher recommended Note Color and tone reproduction are subject to the display capability of your computer system including the video card display monitor and software See the product documentation for details Scanner EPSON Perfection 12...

Page 44: ...e video card display monitor and software See the product documentation for details Scanner EPSON Perfection 1200U Perfection 1200PHOTO System Apple Power Macintosh G3 running AppleSystem 8 5 or later iMac running AppleSystem 8 5 or later or AppleSystem 8 1 with iMac Update 1 0 Interface USB port Note You cannot use a serial interface Display Color Monitor 640 480 screen resolution or higher recom...

Page 45: ...on Instructions for Windows 95 and NT 4 0 users can be found in For Windows 95 and Windows NT 4 0 users on page 3 15 For Windows 98 users The following will describe installing the software for SCSI users USB users should go to page 3 10 SCSI users Note If you are currently using Windows 95 and the scanner software is already installed but you are upgrading from Windows 95 to 98 first uninstall EP...

Page 46: ...oof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi 3 When the dialog box below appears insert the scanner software CD in the CD ROM drive then click Next 4 Select the Search for the best driver for your device option then click Next ...

Page 47: ...imori editor name SEI M Kauppi 5 Make sure the Specify a location check box is selected then browse and select or type in the CD ROM drive letter Epson folder the folder of your preferred language and Win98 folder as the location as shown below and click Next 6 Follow the instructions on the screen You may be asked to insert the Windows 98 CD ROM ...

Page 48: ... letter and the Win98 folder are specified in the Copy files from box as shown below 7 The EPSON Screen Calibration utility automatically starts Follow the instructions on the screen For details see page 3 25 Note If the EPSON Screen Calibration utility doesn t start automatically see page 3 25 to calibrate your screen after installing the scanner software 8 When the following dialog box is displa...

Page 49: ...exe icon 3 Select your preferred language and click OK 4 You will see the following dialog box Click Add Software 5 You will see the list of software in the list box Click to select the names of the software you want to install in your PC Descriptions of the software can be found in the software documentation or on the CD ROMs that come with your scanner Make sure PageManager for EPSON is selected...

Page 50: ... and Cameras icon shown below in the Control Panel after EPSON TWAIN is installed USB users 1 Make sure that the scanner is turned on 2 Turn on the computer and start Windows Note You do not necessarily have to follow steps 1 and 2 above in that order USB cables enable you to connect or remove the scanner to or from your computer easily regardless of whether your computer and or scanner are on or ...

Page 51: ...roof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi 3 When the dialog box below appears insert the scanner software CD in the CD ROM drive then click Next 4 Select the Search for the best driver for your device option then click Next ...

Page 52: ...name SEI M Kauppi 5 Make sure the Specify a location check box is selected then browse and select or type in the CD ROM drive letter Epson folder the folder of your preferred language and Win98 folder as the location as shown below and click Next 6 Follow the instructions on the screen Depending on your system you may be asked to insert the Windows 98 CD ROM ...

Page 53: ...e letter and the Win98 folder are specified in the Copy files from box as shown below 7 The EPSON Screen Calibration utility automatically starts Follow the instructions on the screen For details see page 3 25 Note If the EPSON Screen Calibration utility doesn t start automatically after installing the scanner software see page 3 25 to calibrate your screen 8 When the following dialog box is displ...

Page 54: ...up exe icon 3 Select your preferred language and click OK 4 You will see the following dialog box Click Add Software 5 You will see the list of software in the list box Click to select the names ofthe software youwanttoinstallin yourPC Make sure PageManager for EPSON is selected to be installed Descriptions of the software can be found in the software documentation or on the CD ROMs that come with...

Page 55: ...ind the Scanners and Cameras icon shown below in the Control Panel after EPSON TWAIN is installed For Windows 95 and Windows NT 4 0 users 1 Make sure that the scanner is turned on 2 Turn on the computer and start Windows If you are using Windows NT 4 0 insert the scanner software CD in the CD ROM drive Go to step 3 If you are using Windows 95 one of the following dialog boxes will appear ...

Page 56: ...eader name M Fujimori editor name SEI M Kauppi If the dialog box below appears insert the scanner software CD in the CD ROM drive Select Driver from disk provided by hardware manufacturer then click OK and Browse Select the CD ROM drive Epson folder the folder of your preferred language and Win95 folder then click OK Go to step 3 ...

Page 57: ...kasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi If the dialog box below appears insert the scanner software CD in the CD ROM drive then click Next When you are asked for the drive and folder select the CD ROM drive Epson folder your language preference and Win95 folder An example is shown below ...

Page 58: ...M Kauppi When the following dialog box or similar appears click Finish 3 Double click the My Computer icon 4 Double click the CD ROM drive icon A dialog box asking your preferred language appears on your monitor If no dialog box appears click the Cdsetup exe icon 5 Select your preferred language and click OK 6 You will see the following dialog box Click Add Software ...

Page 59: ...N TWAIN and PageManager for EPSON are selected Descriptions of the software can be found in Chapter 4 or on the CD ROMs that come with your scanner 8 Click OK Then follow the instructions on the screen The setup program installs EPSON TWAIN EPSON Scanner Monitor and PageManager for EPSON 9 After EPSON TWAIN is installed the EPSON TWAIN 4 dialog box appears 10 Make sure that SCSI is selected and yo...

Page 60: ...i 11 Click Test to check the connection If everything is properly installed and connected Status Device Ready appears under Scanner Information in the dialog box If the Device Ready message does not appear see Chapter 7 Maintenance and Troubleshooting 12 Click OK to close the EPSON TWAIN 4 dialog box The EPSON Screen Calibration utility automatically starts Go to page 3 25 ...

Page 61: ... name SEI M Kauppi Upgrading from Windows 95 to Windows 98 Before you upgrade from a Windows 95 operating system to Windows 98 you need to uninstall EPSON TWAIN Follow the steps below 1 Click the EPSON Scanner Monitor icon in the task bar and select Close to close EPSON Scanner Monitor 2 Click the Start button highlight Settings and then select Control Panel ...

Page 62: ...ki M Fujimori leader name M Fujimori editor name SEI M Kauppi 3 Double click the Add Remove Programs icon Select EPSON TWAIN 4 and click the Add Remove button Then follow the instructions on the screen After you uninstall EPSON TWAIN upgrade to Windows 98 then install EPSON scanner software as described on page 3 5 ...

Page 63: ...nd other application software from the CD ROM Follow the steps below 1 Make sure your scanner is on Then turn on the computer 2 Insert the CD in the CD ROM drive For SCSI users 3 Double click the EPSON TWAIN folder The EPSON TWAIN folder contains multiple language versions of the software Double click the folder of your preferred language 4 Double click the EPSON TWAIN 4 Installer icon For USB use...

Page 64: ...ick Install in the dialog box that appears and follow the instructions on the screen When you have finished the entire installation the EPSON Screen Calibrationutilityautomaticallystarts Go topage 3 25 for instructions then continue from step 6 below to install other software 6 Double click the folder that contains the software you want to install The Software folder contains multiple language ver...

Page 65: ...ion program Then follow the instructions on the screen Calibrating Your Screen You must calibrate your screen and scanner to reproduce images identical to the originals Note for Windows 98 and Macintosh users The introductory Screen Calibration dialog box will not appear Follow the instructions from step 2 below to calibrate your screen DuringtheEPSONscannersoftwareinstallationonWindows the follow...

Page 66: ... to the right or left until the two shades of the gray horizontal stripes match Note View the screen from a distance The gray stripes will not perfectly blend together however try to make the two tones match as closely as possible 3 Click OK to register the calibration setting 4 The message Setup is complete appears Click OK You will not need to change the screen calibration again so long as you c...

Page 67: ...or name SEI M Kauppi Chapter 4 Using Your Scanner Scanning Procedure 4 2 Placing a Document on the Scanner 4 2 Removing the Cover for Thick or Large Documents 4 6 Starting EPSON TWAIN 4 8 Scanning an Image 4 9 Scanning From the Easy Menu 4 10 Scanning From the Advanced Menu 4 14 Saving the Scanned Image 4 18 Scanning by Pressing the Start button 4 19 ...

Page 68: ...e Power on sequence on page 2 15 2 Place the document you want to scan on the document table This is described in detail in the next section 3 Run the scanner software and scan See page 4 8 for details on scanning Placing a Document on the Scanner Before scanning a document remember to respect the rights of copyright owners Do not scan published text or images without first checking the copyright ...

Page 69: ...AP4 FM 2 11 00 Pass 3 R Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi 2 Turn on the computer and make sure that the scanner s operate light is on but has stopped flashing 3 Open the document cover ...

Page 70: ... M Fujimori editor name SEI M Kauppi 4 Place the document on the document table with the side to be scanned facing down Make sure that the document is carefully aligned Note An area approximately 3mm in from both horizontal and vertical edges of the document table glass will not be scanned corner of the document 3mm approx 3mm approx ...

Page 71: ...herwise the image will appear fuzzy and out of focus Also be sure to close the document cover to prevent interference from external light Always keep the document table clean See Cleaning the Scanner in Chapter 7 Do not leave photographs on the document table for an extended period of time as they may stick to the glass Do not place heavy objects on top of the scanner 6 Start your scanner software...

Page 72: ...to name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi Removing the Cover for Thick or Large Documents For thick materials or documents that are larger than the document table remove the document cover First open the document cover Then pull the cover straight up ...

Page 73: ... Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi Note When scanning with the cover removed do not leave any area of the document table exposed to prevent interference from external light When you are finished scanning replace the document cover in the reverse order that you removed it ...

Page 74: ...ork with see Chapter 5 Using the Start Button Then simply press the Start button Note Evenifyour applicationsupports TWAIN somefeatures ofEPSON TWAIN may not be available depending on the application software Starting EPSON TWAIN through your application software Application programs that support the scanning interface standard TWAIN allow you to scan images while an application is running To veri...

Page 75: ...tion Scanning an Image When you start EPSON TWAIN through a TWAIN compliant application one of the following windows appears on the screen Note for Macintosh users Most illustrations shown in this chapter are for Windows so they may vary from the actual dialog boxes that appear on your screen You can use them for reference however as almost all the settings and functions are the same Clicking the ...

Page 76: ... easily and quickly Just select the relevant Document Source Image Type and Destination settings then click Scan EPSON TWAIN automatically locates the target image on the scanner adjusts the exposure and starts scanning See page 4 11 through 4 14fordetails about DocumentSource Image Type and Destination settings Note You cannot scan an image that exceeds available memory or disk space If you attem...

Page 77: ...ment Feeder and TPU for Neg Film or TPU for Pos Film for the Film Adapter optional with Perfection 1200S and Perfection 1200U and included with Perfection 1200PHOTO Note Uninstalled options are not displayed Flatbed Select this setting to use the document table of the scanner Auto Document Feeder Select this setting to use the optional Automatic Document Feeder TPU for Neg Film TPU for Pos Film Se...

Page 78: ...ings Color Photo 24 bit Color best quality Color Photo De screening 24 bit Color best quality de screening on select this to remove moiré patterns automatically from scanned images However note it takes longer to scan images Note A moiré is a cross hatch pattern that appears on scanned images when scanning printed material It is a result of interference that occurs due to the difference between th...

Page 79: ...opy Fax Black and white hard halftone draft quality and Auto Area Segmentation Destination Select the destination or output device where the scanned image is to be printed or displayed using the Destination list The Destination list provides the following predefined settings Screen Web Suitable to display on screen Fax Suitable for facsimile transmission OCR For optical character recognition scann...

Page 80: ...ine Print Quality settings in your printer software selecting EPSON Stylus Printer Fine is recommended If you are printing with the SuperFine or Photo Print Quality settings select EPSON Stylus Printer Photo Laser Printer Optimize for printing on a laser printer Note The effects of the Destination settings cannot be viewed in the Preview window If you want greater choice with your settings or want...

Page 81: ...des you with information on settings and functions Online help also provides you with information on settings Click to access help You cannot scan an image that exceeds available memory or disk space If you attempt to scan an image that is too large an alert appears on the screen Before you begin scanning you should calibrate your screen For details see your Software Reference Guide After an image...

Page 82: ... Note You cannot preview an image that exceeds available memory or disk space If you attempt to preview an image that is too large an alert appears on the screen When the mouse pointer is placed within the marquee the frame of the selected image area the mouse pointer changes to a hand icon You can click and drag the marquee anywhere in the Preview window When the mouse pointer is placed on the ed...

Page 83: ...preview image Pixel Depth Halftone and Dropout in the Image Type dialog box Exposure Gamma Highlight Shadow and Threshold in the Image Controls dialog box Tone Correction in the Tone Correction dialog box Gray Balance Intensity and Saturation in the Color Adjustment dialog box Auto Exposure Note Although the image in the Preview window changes as you make settings the settings do not affect the ac...

Page 84: ...ng the Scanned Image To save a scanned image in your application choose Save or Save As from the File menu For details see your application documentation To save a scanned image in PageManager for EPSON follow the steps below Note Parenthesized words in the following steps apply to Macintosh users 1 ChooseSave Asfrom theFile menu Thefollowing dialogbox appears on the screen ...

Page 85: ...atible software The following occurs Windows 98 or EPSON Scanner Monitor software on an operating system other than Windows 98 detects when the Start button is pressed and sends information to the Start button compatible application such as PageManager for EPSON The Start button compatible application will automatically open EPSON TWAIN scan the image and process it in the way the application is d...

Page 86: ...4 20 Using Your Scanner R4C448 Rev C A5 size CHAP4 FM 2 11 00 Pass 3 L Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi ...

Page 87: ... M Kauppi Chapter 5 Using the Start Button The Start Button Feature 5 2 PageManager for EPSON 5 2 Target applications in the Scan Buttons bar 5 2 Assigning an application to the Start button 5 3 Adding Applications to the Scan Buttons Bar 5 5 Registering new applications 5 6 Setting Up EPSON Scanner Monitor 5 8 Setting Up the Start Button Feature for Windows 98 5 12 ...

Page 88: ...the Start Button feature PageManager for EPSON PageManager allows you to scan and send data directly to an assigned application with a single push of your scanner s Start button You can also scan to any target application by simply clicking on the application icon in PageManager s Scan Buttons bar This section will help you set up PageManager so you can begin to scan using the Start button For mor...

Page 89: ...s bar to the Start button This means that an image can be scanned and sent straight to your selected application with one simple push of the Start button Note The application button showing the Start button icon represents the application that is assigned to the Start button Assigning an application to the Start button To assign an application on the Scan Buttons bar to the Start button follow the...

Page 90: ...e target devices and applications 3 Select an application from the Select target application box and click OK The selected application is now assigned to the scanner s Start button Execute Scan Button automatically check box When this check box is selected the assigned application will automatically open and the scanned image is sent to the application when you press the Start button When this che...

Page 91: ... window to the Scan Buttons bar Follow the steps below 1 Select Scan Buttons Setting from the File menu You will see the following dialog box 2 Specify the name of the setting in the Name box 3 Click the arrow next to the Scan to box and select the application you want to add to the Scan Buttons bar 4 Select the appropriate scanning settings Document Type Scan Mode etc for the application from thi...

Page 92: ...ng to the settings in PageManager When this check box is clear the EPSON TWAIN dialog box appears when you scan and the scanner works according to the settings in EPSON TWAIN Enable Document Feeder check box When this check box is selected the scanner feeds your documents through the Automatic Document Feeder When this check box is clear the scanner scans your documents from the document table Reg...

Page 93: ... 3 R Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi The Register Application Wizard dialog box appears 2 Specify the application s name location and icon and click Next 3 Specify the format of the image and click Finish ...

Page 94: ... 98 EPSON Scanner Monitor is active and identifies PageManager for EPSON as the application that allows you to use the Start Button feature If you need to turn off Scanner Monitor or select another application that supports the Start Button feature access Scanner Monitor as described below Note Application software other than PageManager for EPSON which supports both EPSON Scanner Monitor and the ...

Page 95: ...e Note After you turn off Scanner Monitor it will turn back on automatically the next time you start Windows To activate Scanner Monitor again select Programs from the Start menu and click EPSON Scanner then select EPSON Scanner Monitor The Scanner Monitor icon appears in your taskbar Assigning an application to Scanner Monitor Select Preferences The EPSON Scanner Monitor dialog box appears You ca...

Page 96: ...imori editor name SEI M Kauppi For Macintosh users Select Epson Scanner Monitor Setup from the Apple menu Turning off Scanner Monitor If you want to turn off Scanner Monitor clear the Enable Monitoring check box However this will disable the scanner s Start Button feature To activate Scanner Monitor again select the Enable Monitoring check box ...

Page 97: ...f Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi Assigning an application to Scanner Monitor Click Browse Select a folder and an application that supports the Start Button feature and EPSON Scanner Monitor such as PageManager for EPSON ...

Page 98: ...n have a scanned image automatically sent to your application such as PageManager for EPSON as long as it is installed Once EPSON TWAIN is installed on Windows 98 the Scanners and Cameras icon appears on the control panel and your scanner is listed in the Scanners and Cameras Properties dialog box as shown below Assigning an application to the Start button After you install applications that suppo...

Page 99: ...utton is listed as the scanner event Make sure the check box of the application you want to assign tothe Start buttonis selected andallotherapplicationcheck boxes are clear in the Send to this application list Note If more than one application is selected a dialog box appears prompting you to select an application when the Start button is pressed Some applications do not support linkage to scanner...

Page 100: ...editor name SEI M Kauppi Disabling the Start button If you need to disable the Start Button feature select the Disable device event check box in the EPSON Perfection 1200 Properties dialog box When this check box is clear Windows 98 will detect if the Start button is pressed and launch the application you selected in the Send to this application list ...

Page 101: ...anning transparent materials 6 4 Film holders 6 4 Loading slides and film 6 6 Scanning normal reflective documents 6 12 Using the Automatic Document Feeder 6 13 Unpacking the Automatic Document Feeder 6 13 Installing the Automatic Document Feeder 6 14 Loading paper into your Automatic Document Feeder 6 16 Loading documents manually 6 17 Scanning from the Automatic Document Feeder 6 18 Fixing paper...

Page 102: ...mpact so it can be attached or removed easily when you alternate scanning between transparent materials and normal reflective paper documents Unpacking the Film Adapter When you first open the package make sure that all the following items are included If any items are missing or damaged contact your EPSON dealer immediately Do not throw away the package after unpacking the Film Adapter as it can ...

Page 103: ...ollow the steps below to install the Film Adapter on the scanner 1 Make sure the scanner is turned off 2 Remove the document cover from the scanner by opening it and pulling it straight up See page 4 6 3 Place the Film Adapter on the document table so that the hinges face the rear of the scanner and it fits on the table 4 Connect the Film Adapter connector to the scanner s option connector ...

Page 104: ...materials such as positive and negative film by passing light through the material The following sections explain how to scan transparent materials Film holders Four film holders are included with this unit To scan film see the instructions below c Caution Hold the film at the edges or else use gloves Touching the film surface with bare hands can leave fingerprints or other traces on the film Note...

Page 105: ...egative or positive film Insert a strip of film in the 35 mm film holder base side facing down 35 mm negative film to be scanned from EPSON Instant Photo Print Insert a strip of film in the 35 mm film holder for use with EPSON Instant Photo Print base side facing down Slide the strip until all of the frame you wish to scan is positioned inside the film holder opening ...

Page 106: ... 120 220 6 cm x 9 cm size film holder base side facing down 4 x 5 inch film Insert film in the 4 5 inch film holder base side facing down Loading slides and film You can scan slides and film strip in the 4 5 inch 101 6 127 mm scanning area of the Film Adapter Note Wipe the inside of the Film Adapter cover the scanner s document table and the narrow window near the hinges before scanning transparen...

Page 107: ...negative or positive you are scanning The scanner software automatically controls the operation of the Film Adapter Follow the steps below to load film or slides c Caution Hold the film at the edges or else use gloves Touching the film surface with bare hands can leave fingerprints or other traces on the film 1 Open the top of the Film Adapter holding the base down 2 Load the transparency to be sc...

Page 108: ...M Kauppi If you are scanning 35 mm strip film use the 35 mm film holder to set the film Note Place the film holder on the document table in alignment with the upper left hand corner of the Film Adapter If you are scanning 35 mm strip film using EPSON Instant Photo Print use the 35 mm film holder for use with EPSON Instant Photo Print to set the film ...

Page 109: ... leader name M Fujimori editor name SEI M Kauppi Note Place the film holder on the document table in alignment with the upper right hand corner of the Film Adapter When scanning 120 220 6cm 9cm or similar film use the film holder as shown below If the film size is 4 5 or similar use the film holder as shown below ...

Page 110: ...I M Kauppi If you are scanning slides or transparencies which willnot fit in the film holders place them directly on the document table If you are scanning slides or transparencies using EPSON Instant Photo Print place them one at a time directly on the document table in alignment with the upper right hand corner of the Film Adapter 3 Close the unit ...

Page 111: ...mages on EPSON TWAIN of negatives scanned using a film holder the color may appear odd as the frame of the film holder is perceived as white causing your scans to appear darker To see the correct color click and drag the mouse over an area then click the zoom preview button You can move and adjust the position of 35mm film by sliding the strips in the film holder so the frames youwantto scan are p...

Page 112: ...r then place documents between it and the document table If you will not scan transparencies for a long time you can remove the Film Adapter and store it in the original package Remove the Film Adapter in reverse order as described on page 6 3 Note When scanning thin documents you may see an impression of the underside of the Film Adapter in your scans If so change to using the document cover inst...

Page 113: ...tomatically load multiple page documents into your scanner This document feeder is particularly useful for OCR optical character recognition scanning or for creating an image database Unpacking the Automatic Document Feeder When you unpack your Automatic Document Feeder make sure you have all the parts shown below If any items are missing or damaged contact your EPSON dealer immediately paper supp...

Page 114: ...nstall the Automatic Document Feeder on your EPSON scanner 1 Make sure your scanner is turned off and unplug the scanner s power cord 2 Remove your scanner s document cover by opening it and pulling it straight up See page 4 6 3 Remove the protective materials from the Automatic Document Feeder 4 Insert the hinges on the Automatic Document Feeder into the holes at the back of the scanner and close...

Page 115: ...e M Fujimori editor name SEI M Kauppi 5 Attach the Automatic Document Feeder s connector to the scanner s option connector 6 Attach the paper support to the Automatic Document Feeder Note After you install the Automatic Document Feeder be sure to select Automatic Document Feeder in the Document Source settings in EPSON TWAIN ...

Page 116: ...s and a stack thickness of 4 0 mm or less Follow the steps below to load paper into the Automatic Document Feeder Note Make sure no documents or dust is on the document table when using the Automatic Document Feeder Dust on the document table near the carriage home position may result in vertical lines on the scanned images 1 Slide the right edge guide all the way to the right Checks 85 127 mm 3 3...

Page 117: ... flush with the right edge of your paper Documents are output into the lower tray after scanning is finished Note In the following situations see the respective pages for problem solving information When paper is jammed see page 6 20 When a scanned image has unwanted lines see page 7 16 Loading documents manually You can load documents manually even when the Automatic Document Feeder is installed ...

Page 118: ...ng thin documents you may see an impression of the underside of the Automatic Document Feeder in your scans If so change to using the document cover instead of the Automatic Document Feeder Scanning from the Automatic Document Feeder The scanning instructions are divided into two sections read Scanning the full document area to scan an entire document or image or read Scanning only part of the doc...

Page 119: ...elect and change the orientation of the scanned images Scanning only part of the document area To scan just a part of an image follow the steps below 1 Load the first page of the document in the Automatic Document Feeder as described on page 6 16 Note Only set one page of the document at this time If you set multiple pages at this time the secondpagewillbe fed right after the firstpage is scanned ...

Page 120: ...button Refer to HTML Scanner Software Reference Guide for details on choosing EPSON TWAIN settings After scanning the entire stack of documents a window with thumb nail images appears In this window you can select and change the orientation of the scanned images Fixing paper jams in the Automatic Document Feeder To clear jammed paper in the optional Automatic Document Feeder follow the steps below...

Page 121: ...I M Kauppi 3 Then slowly pull the jammed paper out of the feeder mechanism Be careful not to pull too hard the paper may tear making it more difficult to remove 4 If paper is still jammed inside the mechanism open the cover to remove it 5 After removing jammed paper make sure that the cover is closed and the feeder mechanism is clicked down into place ...

Page 122: ...ticles attached to it The document has no staples or other objects attached that might damage the feeder mechanism The document has no folds closer than 5 mm from its edge The document is not a multipart form or bound The document has no rear carbon coating The document has no cut out areas Size Width 3 3 to 8 5 inches 85 to 216 mm Length 5 to 14 inches 127 to 356 mm Thickness 0 07 to 0 16 mm Weig...

Page 123: ...r name SEI M Kauppi Other precautions Do not feed photographic sheets or valuable original artwork into the Automatic Document Feeder as misfeeding a document may result in accidental wrinkling or damage When you are scanninghigh quality coloror halftone documents itisrecommendedyouopentheAutomaticDocumentFeederand scan documents individually ...

Page 124: ...6 24 Options R4C448 Rev C A5 size CHAP6 FM 2 11 00 Pass 3 L Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi ...

Page 125: ...he fluorescent lamp 7 3 Cleaning or replacing the paper path guide 7 3 Transporting the Scanner 7 7 Problems and Solutions 7 8 Error indicator 7 9 Operating problems 7 10 Quality problems 7 13 Software setup problems 7 20 Software operation problems 7 22 Scanning problems 7 24 Paper jams 7 26 Changing the SCSI ID number or SCSI board 7 27 Sizing Up Your System 7 28 RAM and hard disk size 7 28 Acce...

Page 126: ... use a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Be sure that there is no dust on the glass of the document table Dust can cause spots in your scanned image w Caution Be careful not to scratch or damage the glass of the document table and do not use a hard or abrasive brush to clean it A damaged glass surface can decrease the scanning quality Never u...

Page 127: ...the lamp assembly must be replaced For details contact your dealer c Caution Never open the case of the scanner If you think repairs or adjustments are necessary consult your dealer Cleaning or replacing the paper path guide If you notice the quality of your scans have declined or you simply want to keep the quality of your scans at their best clean the Automatic Document Feeder paper path guide I...

Page 128: ...roof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi Removing the paper path guide 1 Turn off the scanner 2 DisconnectthecablefortheAutomaticDocumentFeeder and take the Automatic Document Feeder off the scanner 3 Take off the paper support ...

Page 129: ...oof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi 4 Put the Automatic Document Feeder on the table upside down 5 Unclip the two white hooks to release the paper path guide Pull the hooks out of the through holes 6 Remove the paper path guide ...

Page 130: ...ntly wipe off dust from the transparent plastic sheet of the paper path guide with a soft dry cloth c Caution Be careful not to scratch or damage the paper path guide Be careful not to touch the rollers or metal parts of the Automatic Document Feeder as damage may occur Attaching the paper path guide 1 Insert the transparent plastic sheet of the paper path guide into the paper path of the Automati...

Page 131: ...holes until they clip into place Transporting the Scanner Ifyouaretransportingthescannerasignificantdistance orstoring it for an extended period follow the steps below to secure the carriage 1 Turn on the scanner and wait until the carriage moves to the home position position nearest the cover hinges When the operate light turns green turn off the scanner 2 Turn the transportation lock to the lock...

Page 132: ...13 Software setup problems page 7 20 Software operation problems page 7 22 Scaninng problems page 7 24 Paper jams page 7 26 See the table in Error indicator first If this does not help you solve your problem go to the category for the type of problem you have then look for the problem description The online Color Guide also provides versatile tips and other information helpful for problem solving ...

Page 133: ...ed or the scanner is broken What to do 2 Make sure that the transportation lock is in the unlocked position then turn the scanner off and then back on If the scanner still does not operate properly or if this error occurs repeatedly consult your dealer F Rapidly flashing orange Cause 1 The cover of the optional Automatic Document Feeder is open or the release lever is pressed and paper feeding uni...

Page 134: ...tware documentation Incorrect setup of your computer or software see Chapter 2 in this guide or the software documentation Incorrect operation of your software see your software documentation Also see the documentation that came with your computer and printer for possible solutions The Operate light does not come on Cause What to do The scanner is off Press the P operate button to turn on the scan...

Page 135: ...For SCSI model users SCSI ID or terminator is incorrect Make sure the scanner s SCSI ID and terminator are set correctly See Connecting the Scanner SCSI to Your Computer on page 2 8 Interrupt settings are conflicting with your SCSI board If you have other expansion boards in your computer make sure that their interrupt settings are interfering with your SCSI board See your computer s documentation...

Page 136: ...en reinstall EPSON TWAIN following the instructions in the Chapter 3 Note When reinstalling the scanner software if adialogboxdoes not appear and amessage box and followed by a dialog box requesting the EPSON Scanners Driver Disk appears instead insert the Scanner Software CD in the CD ROM drive Make sure to specify the correct drive letter the EPSON folder the folder of your preferred language an...

Page 137: ...ble Make sure the scanner is on a flat stable surface Part of the image is distorted or blurred Cause What to do The document condition is poor or the document was placed incorrectly Make sure the document is uniformly flat against the document table A document that is wrinkled or warped may not scan well c Caution Do not place heavy objects on the document table Edges of the document are not scan...

Page 138: ...block outside light The document is not placed correctly Makesure thedocumentisflatagainst the document table The image is faint or out of focus Cause What to do The document is not placed correctly Makesure thedocumentisflatagainst the document table Exposure setting is unsuitable Adjust your software s Exposure setting See the online Reference Guide Gamma setting is unsuitable Adjust your softwa...

Page 139: ...age does not look the same as the original Cause What to do Image settings are incorrect Try different image setting combinations on your scanner software Color matching software is not sufficient or not installed properly Yoursoftware may not havesufficient color matching and color management features or these components may not be installed correctly See the documentation that comes with your so...

Page 140: ...e of dots always appears in the scanned image Paper path guide or document table is dusty or scratched If this happens on both your screen and printout the paper path guide of the Auto Document Feeder or the document table may be dusty or scratched Clean the paper path guide or clean the document table If the problem still exists the guide may be scratched and require replacement Moiré cross hatch...

Page 141: ...e What to do Screen is not calibrated Calibrate the screen See Chapter 3 Image Type and Destination settings are incorrect Make sure the Image Type page 4 12 and Destination settings page 4 13 are correct Opening on the document table is covered or Film Adapter was not closed during scanning When using the Film Adapter make sure the opening near the hinges on the document table is uncovered or the...

Page 142: ...lor managementcapabilities of your system are insufficient Check the color matching and color management capabilities of your computer display adapter and software Somecomputerscanchange the color palette to adjust the colors on your screen See your software and hardware manuals for details Normal scanning Exact color matching is very difficult Check your software and monitor documentation for inf...

Page 143: ... image to judge the printed size Scanned images cannot be printed or come out garbled when printed Cause What to do Printer is not connected or set up properly or maintenance is necessary Make sure your printer is properly connected to the computer correctly set up and maintained See your printer manual for details Software is not installed properly Check that your software in properly installed a...

Page 144: ... zoom preview button You cannot install EPSON TWAIN Cause What to do System configuration does not meet the requirements Check your computer and operating system meets the system requirements on pages 3 2 to 4 Make sure your computer has enough memory to run the application The scanner does not appear in the Port list of the EPSON TWAIN 4 dialog box in the Control Panel when you connect the SCSI m...

Page 145: ...the requirements of your interface board Seethemanualthatcomeswith the interface board Connection is not made properly Turn off the scanner and computer and check the connection between the scanner and computer SCSI interface board is not installed properly Make sure the SCSI interface board is installed correctly Power on sequence is incorrect Turn off the scanner and computer Turn on the scanner...

Page 146: ...urn on the computer Interface cable is unsuitable Make sure the interface cable meets the requirements of your interface board Seethemanualthatcomeswith the interface board Connection is not made properly Turn off the scanner and computer and check the connection between the scanner and the computer Interface board is not installed properly Make sure the interface board is installed correctly Inco...

Page 147: ...op If your scanner appears with a or mark or appears as an Unknown devices hardware type click Remove while your scanner is connected and turned on to remove it from the Device Manager menu Then reinstall EPSON TWAIN following the instructions in the Chapter 3 Note If the EPSON Scanners Driver Disk is requested when reinstalling the scanner software insert the Scanner Software CD in the CD ROM dri...

Page 148: ... Selecting a printer may cause onscreen colors to be different from the colors of the original however colors will be reproduced correctly when it is printed You cannot scan an image or you only get a few dots for the scanned image Cause What to do No document on the document table Make sure you have placed a document on the document table of the scanner Threshold setting needs changing When OCR i...

Page 149: ...o do Destination setting is unsuitable Select Screen Web as the Destination setting page 4 13 Selecting a printer as the Destination setting page 4 13 the print size will appear in the correct size even if the image is enlarged on the screen in some application Poor character recognition during OCR scanning Cause What to do Image Type setting is unsuitable Select OCR as the Image Type setting Thre...

Page 150: ... running and check the Scanner Monitor s Launch Application path is set correctly Scanner Event is not selected properly For Windows 98 Click the Events tab in your scanner s Properties dialog box and make sure the Disable device events check box is clear And make sure the Start button is selected as the Scanner events and at least one scanner event recognizable application in the Send to this app...

Page 151: ...ditor name SEI M Kauppi Changing the SCSI ID number or SCSI board If you are using your scanner with Windows 98 and you want to change the scanner s SCSI ID number or replace the SCSI board with a new one follow the steps below 1 Double click the Scanners and Cameras icon in the Control Panel 2 Select your scanner in the installed devices list then click Remove ...

Page 152: ...nd make sure to specify the correct drive letter the EPSON folder the folder of your preferred language and the Win98 folder as the location Sizing Up Your System Your scanner is sufficient for most scanning needs but if you are not satisified with the quality of the images on your monitor or with the speed of image processing read this section While it does not contain specific recommendations it...

Page 153: ...pgrade your video card You will need 24 bit color also called true color or millions of colors to make the highest quality image reproductions Monitors The resolution of your monitor affects the quality of the image yousee Considerahighresolutionmonitorifyoudoprecise color work but also be sure you have a high quality video card File compression software Many different programs are available to ma...

Page 154: ...7 30 Maintenance and Troubleshooting R4C448 Rev C A5 size CHAP7 FM 2 11 00 Pass 3 L Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi ...

Page 155: ... SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi Appendix A Technical Specifications Scanning A 2 Electrical A 4 Environmental A 4 Safety Approvals A 5 CE marking A 5 SCSI Interface A 6 USB Interface A 7 Initialization Methods A 8 Film Adapter A 9 Automatic Document Feeder A 10 ...

Page 156: ... your software Scanning resolution 1200 dpi main scan 2400 dpi with Micro Step sub scan Output resolution 50 dpi to 9600 dpi 50 to 4800 dpi in 1 dpi increments 7200 dpi and 9600 dpi 7200 dpi and 9600 dpi performed with zoom function Color separation RGB color filters on CCD Reading sequence Monochrome One pass scanning Color page sequence Three pass scanning R G B This sequence is not supported by...

Page 157: ...for bi level and quad level data 2 downloadable dither patterns Gamma correction 2 types for CRT display 3 types for printer 1 type for user defined Color correction 1 type for CRT display 3 types for printer output available in color byte sequence mode and color line sequence mode 1 type for user defined Only user defined Color correction is available in EPSON TWAIN Interface SCSI 50 pin half pit...

Page 158: ...sing the ADF Storage 25 C to 60 C 13 F to 140 F Humidity Operation 10 to 80 without condensation Storage 10 to 85 without condensation Operating conditions Ordinary office or home conditions Extreme dust should be avoided Operation under direct sunlight or near a strong light source should be avoided Note Specifications are subject to change without notice 100 120 V model 220 240 V model Input vol...

Page 159: ...pprovals 120V model Safety standards UL 1950 with D3 CSA C22 2 No 950 EMC FCC part 15 Subpart B Class B CSA C108 8 Class B 230V model Safety standards EN 60950 EMC EN 55022 CISPR Pub 22 Class B AS NZS 3548 Class B CE marking 230 V model Low Voltage Directive 73 23 EEC EN 60950 EMC Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 ...

Page 160: ... RESELECTION phase COMMAND phase Logical Unit Number is fixed to 0 and command link function is not supported DATA phase Data in phase Data out phase STATUS phase MESSAGE phase MESSAGE IN phase MESSAGE OUT phase ATTENTION condition RESET condition Logic level TTL compatible Electrical standard ANSI X3T9 2 375R Revision 10L SCSI 2 ID Setting Selectable from 0 to 7 Terminator Internal terminator sel...

Page 161: ...eptacle Type B Element Description Device Full Speed mode 12Mbit s Class Vendor specific Vendor ID 0x04B8 Seiko Epson Corp Product ID 0x0104 Configuration Characteristics Self powered Remote wake up feature Not supported Maximum power consumption from VBUS 2mA 5V Interface No alternate setting Number of endpoints used by this interface excluding endpoint 0 2 Class Vendor specific Endpoint 1 Bulk I...

Page 162: ...odel USB model Hardware initialization The scanner is turned on The scanner receives a SCSI Reset signal from the SCSI interface Software initialization Software sends the ESC initialize the scanner command The scanner receives a SCSI Bus Device Message Hardware initialization The scanner is turned on The USB cable is unplugged from the USB port on the scanner Software initialization Software send...

Page 163: ...ion 5 C to 35 C 41 F to 95 F Storage 25 C to 60 C 13 F to 140 F Humidity Operation 10 to 80 without condensation Storage 10 to 85 without condensation Reliability Light Source 10 000 hours for light source MCBF Document Transparencies up to 4 x 5 inches film 35 mm strip film 35mm slide 120 220 size 6cm x 9cm strip film 4 x 5 inches film Manuscript Up to 4 x 5 inches film size Readable area 93 x 11...

Page 164: ...mm Electrical specifications Input voltage DC 22 8 to 25 2 V DC 4 75 to 5 25 V Input Current 24V 0 8 A 5V 0 2 A Environmental conditions Temperature Operation 10 C to 32 C 50 F to 90 F Storage 20 C to 60 C 4 F to 140 F Humidity Operation 20 to 80 without condensation Storage 10 to 85 without condensation Reliability 20 000 sheets Load Eject MCBF 10 000 sheets for Transparency Film Load Eject MCBF ...

Page 165: ...Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users B 3 For Australian Users B 5 For Singapore Users B 6 For Hong Kong Users B 7 For Philippines Users B 8 ...

Page 166: ...line help contact customer support services for assistance We will be able to help you more quickly if you are able to give the exact information indicated below Serial number of your scanner The serial number label is on the back of the scanner Brand and model of your computer Scanner software version Click the About button on the Help menu in your application for the version number Version of Wi...

Page 167: ...on line user guides and answers to frequently asked questions http www epson co uk To email EPSON Technical Support http www epson co uk support email For a full list of EPSON Customer and Warranty Support services http www epson co uk support Support Via Telephone Our Customer and Warranty Support teams can be contacted by calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the Republic of...

Page 168: ... 3 1 95 98 NT 3 5 4 0 Mac OS Software applications s you normally use with your product and their version numbers s Pre Sales Enquiry Desk Our Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland by faxing 01442 227271 in the UK or 0044 1442 227271 from the Republic of Ireland and via Email at info epson co uk They can provide the followi...

Page 169: ...one 02 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine EPSON Bulletin Board System This is where you can download the latest software and drivers Visitthe BBS to check out the latestversions Ifyou havea modem phone 02 9417 5090 Internet URL http www epson com au Access the EPSON Australia World Wide Web pages Worth taking your m...

Page 170: ...the latest EPSON products and where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are Phone 02 9903 9040 Fax 02 9903 9189 We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes the User s Guide for your EPSON product ...

Page 171: ...e Internet to provide users with the following information Product information Answers to Frequently Asked Questions FAQs Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http www epson com hk Electronic bulletin board system An electronic bulletin board system BBS is also available to obtain printer information and the latest versions of printer drivers Yo...

Page 172: ...saki M Fujimori leader name M Fujimori editor name SEI M Kauppi For Philippines Users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 ...

Page 173: ...age data byte A unit of information consisting of eight bits A byte can represent a control code or character carriage A component of the scanner that contains the optical sensor and light source for scanning color correction A method of adjusting the color image data for a particular type of device so that the reproduction results are as close as possible to the original colors color separation A...

Page 174: ...ropout colors in the scanner software ESC I Abbreviation for EPSON Standard Code for Image scanners A system of commands that allows you to control image scanners from your software ESC P Abbreviation for EPSON Standard Code for Printers A system of commands that allows you to control printers from your software exposure A scanner function that lightens or darkens the scanned image data grayscale ...

Page 175: ...is used to paint a charged drum with light to which toner is applied and then transferred onto paper line sequence A type of color scanning that separates primary colors line by line The carriage makes only one pass marquee A moveable and adjustable frame that marks the area of an image that will be previewed or scanned monochrome Black and white images or images represented only by the intensity ...

Page 176: ...ain the devices cannot operate properly sRGB A standard color space used as the default color space within the Windows 98 color management system ICM 2 0 subtractive primary colors The colors of cyan magenta and yellow CMY which produce black when mixedincertainamounts In printing black is oftenadded to givemoredefinition as mixing of actual inks cannot produce pure black terminator A device that ...

Page 177: ...I M Kauppi R4C448 Rev C A5 size GLOSS FM 2 11 00 Pass 3 USB A Universal Serial Bus A hardware interface for connecting low speed peripherals such as a keyboard mouse scanner or printer to the computer USB hub A device that normally provides four TYPE A sockets to increase the number of USB ports on a PC ...

Page 178: ...6 Glossary L R4C448 Rev C A5 size GLOSS FM 2 11 00 Pass 3 Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi ...

Page 179: ...ecifications 6 22 edge guide 6 16 6 17 installing 6 14 to 6 15 loading document manually 6 17 loading paper 6 16 to 6 17 paper sizes 6 16 precautions 6 23 specifications A 10 unpacking 6 13 B B W Option 7 24 7 25 B5 6 16 B81314 1 7 6 13 B81317 6 2 Black White Photo 4 12 Button operate 1 7 2 6 2 7 4 2 start 1 2 1 7 4 8 4 19 Chapter 5 C Cable SCSI 1 3 2 10 2 14 USB 1 3 2 17 Calibration utility 3 25 ...

Page 180: ...ent table 4 2 4 4 6 3 6 7 6 10 6 17 Dropout 4 17 E Easy menu 4 10 Edge guide Automatic Document Feeder 6 16 6 17 Electrical specifications A 4 Environmental specifications A 4 EPSON Instant Photo Print 1 3 6 5 6 8 6 10 PageManager 3 9 3 14 printers 4 14 Scanner Monitor 3 21 4 19 5 2 5 8 to 5 11 Screen Calibration utility 3 25 to 3 26 TWAIN 1 2 3 5 to 3 25 4 2 to 4 17 6 7 6 15 Error indicators 7 9 ...

Page 181: ...nt 1 3 6 5 6 10 Instructions safety 1 to 2 Interface 3 2 3 3 3 4 Interface board SCSI 2 4 2 8 2 13 Interface specifications SCSI A 6 USB A 7 J Jammed paper 6 20 to 6 21 L Lamp fluorescent 2 7 7 3 Laser Printer 4 14 Legal 6 16 Letter 6 16 Lever release Automatic Document Feeder 6 20 Light operate 1 6 2 5 2 7 Line Art 4 12 Loading document manually Automatic Document Feeder 6 17 paper Automatic Docu...

Page 182: ... and solutions 7 8 to 7 26 R RAM 7 28 Reattach document cover 4 7 Reflective documents Film Adapter 6 12 Release lever 6 20 Removing document cover 4 6 6 3 6 14 Film Adapter 6 12 film holder 6 11 Replacing fluorescent lamp 7 3 SCSI board 7 27 Rotary switch SCSI ID 1 5 S Safety approval specifications A 5 Safety information for UK 3 Safety instructions 1 to 2 Saturation 4 17 Save scanned image 4 18...

Page 183: ... T Table document 4 2 4 4 6 3 6 7 6 10 6 17 Terminator 2 10 2 12 2 16 TET 1 2 Text Enhancement Technology TET 1 2 Threshold 4 17 Tone Correction 4 17 TPU for Neg Film 4 11 TPU for Pos Film 4 11 Transparencies 6 2 6 10 Transportation lock 1 4 2 5 7 7 Transporting 1 4 2 5 7 7 Troubleshooting Chapter 7 7 8 to 7 26 True color 7 29 TWAIN Select Source 4 8 U Unlocked position 2 5 Unpacking Automatic Doc...

Page 184: ... No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S...

Page 185: ...or Image Scanner Color Image Scanner User s Guide User s Guide Printed in Japan 99 06 1 4010810 S01 00 User s Guide 4010810 Cover F Bk Rev 0 4010810 Cover F DIC F 43 Rev 0 4010810 Cover F PANTONE327C Rev 0 ...

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