Health-Related Information
If the patient is experiencing dehydration, frequent urination, low blood pressure, shock or hyperosmolar
hyperglycemic nonketotic coma (HHNKC), you may get a test result that is lower than the actual blood
glucose level. We recommend confirming the result on such patients via a clinical laboratory.
If you have followed the steps in the user’s manual, but still have symptoms that don’t seem to match your
test results, or if you have questions, please call the Customer Care Service toll-free at 866-994-3345
(Eastern Standard Time, Mon-Fri 8:00AM-6:00PM).
Healthcare personnel should wash hands & change gloves between patients, even if patient-dedicated
testing devices and single-use lancing devices are used.
Note: Warning for potential biohazard:
Healthcare professionals using this system on multiple patients should handle all products or
objects in contact with human blood carefully to avoid transmitting viral disease, even after
cleaning.
