Troubleshooting
113
VGA Grid User Guide
21
Troubleshooting
In this chapter you will find some solutions to some of the more common situations
and issues you may come across.
Observation
Corrective action
No sound is coming from an
audio source
Verify the
Input Source
parameter value in the
Audio
menu item of the web interface. It should
correspond to the selected source type (
Line
or
Microphone
).
Too much noise on audio
Verify the
Input Amplifier Volume
parameter
value in the
Audio
menu item of the web
interface. It is recommended to select
40%
in
this field.
Insufficient image quality
To provide better productivity and higher image
quality:
1.
Make sure that the source resolution
matches the resolution of the recorded
image. Ensure that the
Frame size
parameter value in the
Stream Setup
menu
item of the web interface equals the frame
size of the source image.
Example: If the source video resolution is 720p,
set the
Frame size
to 1280x720
2.
Increase the
Bitrate
value and/or decrease
the
Limit frame rate
value in the
Stream
Setup
menu item.
Low fps
Increase the
Limit frame rate
value and/or
decrease the
Bitrate
value in the
Stream Setup
menu item. Refer to Select Video Codec for
details.
Alternatively, enter low negative value (-5) in
the Frame Grabber’s Vertical Shift field.
I cannot play the broadcast in my
media player/browser
First, check the LEDs activity on the VGA Grid.
Further, verify whether the
Stream Type
parameter in the
Stream Setup
corresponds to
the media player being used. Refer to Streaming
format/Player Compatibility for details.
If the issue is not solved, disable all firewalls
