WARRANTY INFOMATION
New printers have a 1-year USA
warranty that begins from the date you
receive your printer. Our refurbished
printers are backed by a 3-month
warranty that begins from the date you
receive your printer.
Please note: The LCD screen, film,
precut tape, filters, and resin are
consumable technology which are
NOT covered by this warranty. The
warranty is also NOT valid for
international (non-USA) orders due to
high shipping costs. If you are outside
USA, please consider purchasing from
our distributors with warranty.
All other components of the printer are
covered by the warranty. In the event
of defect, we will ship you replacement
parts free of charge. It does not void
the warranty for you to open your
printer and perform maintenance. Our
printers were designed to be user-
friendly both inside and out.
Warranty does not cover willful
damages, tears and damages due to
accident, normal wear and tear,
improper care and misuse.
If you wish to have us repair or perform
maintenance on your printer for you,
we are happy to do so. We will provide
parts and labor, but you must cover the
round-trip shipping costs from your
location to our office in North Carolina,
USA. You must also cover any parts
not under warranty. You may use your
preferred carrier.
WARRANTY
AND
RETURNS
RETURNS AND REFUNDS
If for some reason you decide our
printer is not for you, simply contact us
within 30 days from the date of your
purchase. Return shipping must be
covered by the customer. We can print
a label for you, however, the cost of the
label will be deducted from the refund.
For unopened products, a 5%
processing fee will be deducted from
your refund to help cover a portion of
our transaction and shipping costs.
For opened/used products there is a
15% restocking/processing fee and if
any parts/accessories are missing, the
cost for those items will be deducted
as well. Customer is responsible for
ensuring a clean product is shipped
back to us. Products that are shipped
in poor condition (e.g. resin on a printer
or still on the vat/platform) will have an
additional 5% deducted from their
refund.
You may opt to receive your refund in
the form of store credit. In the case of
unopened products, the 5% processing
fee will not be applied. In the case of
opened products, the 15%
restocking/processing fee will still be
applied. Refunds are only given out
once one of our technicians finishes
inspection on the product.
Section VIII.
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Summary of Contents for DX Cure Pro
Page 1: ...DENTAL USER MANUAL...
