Warranty
and Regstration
T
hank you for choosing EP Lighting products. For your consumer rights and interests, please
carefully read the warranty
terms
. Items related to the product warranty are specified as
follows:
1.
We are responsible for free maintenance within one year since the date of purchase.
In case of any quality issue, you can maintain it at any of our company's service network
across
the country by purchase-invoice and this warranty card.
2.
The following conditions are not in the scope of free repair service:
●
Damage by man-made causes (such as drop, crash, misplacement in the corrosive
environment
etc)
●
Damage by irresistible reasons
or acts of
G
od
(such as
lightning surges,
earthquake, fire, flood and
some
other natural
disasters)
,
●
Damage caused by maintenance technician who are not assigned by EP Lighting;
●
Damage caused by violation of operating requirements noted in user manual;
●
Out of warranty or exchange period;
●
Unable to provide product warranty card.
For all damages caused by reasons listed above, EP lighting provides paid maintenance services.
3.
Request for RMA before sending the damaged unit back to EPL for repair or replacements
Registration
Please send an email to [email protected] to register your product for warranty purposes.
Include the following information for our records:
1.
Product name and model number
2.
Product Serial Number
3.
Contact name and address of the purchaser
4.
Date of Purchase
5.
Source of Purchase (agent or web or other)
Contact Information
EP Lighting Inc,
:66XLWH1
6DOW/DNH&LW\87
LQIR#HSOLJKWLQFFRP