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12

GB

Handling procedures for return shipments (RMA) - Details for all returns !

Dear customer

we hope that you will rejoice in the ordered articles. Just in case that you are not entirely contented as an 
exeption, please follow the procedures specifi ed below.This enabling us to ensure a quick and smooth 
handling of the return shipment. 

Form of complaint:

Please absolutely respect for all returns!

•  Please add the available 

RMA-voucher

 always 

completely fi lled out

 together with an

 

invoice copy 

to the return 

shipment! Do not stick it on the goods or on the packaging. 

We do not accept the return shipment without these papers.

•  Not prepaid parcels 

will be refused

 and returned to Sender! Please always ask for the 

RMA-No

. for the cheapest return. 

• 

Please pay attention that

 the goods have to be sent back 

without visible marks of 

use

 in the 

original scope of delivery and in original packing.

•  We  recommend  to  use  an 

additional  solid  and  break-proof  covering  box

  which 

should be padded out with styrofoam, paper or similar. Transport damages as a result of 
faulty packing are for the sender‘s account.

2) Faulty goods

•  The  implied  warrenty  pe-

riod  is  2  years.Please 
contact  your  dealer  in 
case of    

faulty or wrong 

articles  or  missing  ac-
cessories. 

He will discuss 

with  you  the  individual 
case and try for immediate 
and  customer-friendly  so-
lution.

•  For 

economic  returns 

within  Germany  you  will 
get 

an 

RMA-number 

from the manufacturer.

•  

All  returns  have  to  be  in 
the

  original  packing  of 

the  goods  with  corre-
sponding  accessories. 

 

Please  repack  the  goods 
to avoid damages. In case 
of  wrong  delivery,  please 
do not use this article !

3) Problems of installation 

and functioning

•  

Please

  read  the  manual 

carefully  fi rst  of  all 

and 

pay attention to the indica-
ted  assembly  or  installing 
instructions.

•    Your  dealer  should  be 

the  fi rst  contact  person 

because  he  knows  his 
products  best  and  also 
knows possible problems.

•  In 

case 

of 

function 

problems  with  an  arti-
cle, 

please  check  at  fi rst 

whether  there  is  an  obvi-
ous  material  defect.  The 
quality  system  in  our  fac-
tory  reduces  malfunctions 
of  new  appliances  to  al-
most zero.

.

1) Transport damage

•    Please  check  the  content 

of your parcel immediately 
and advise the forwarding 
company  of  a  claim  (par-
cel service/ freight forwar-
der)

•  Do  not  use  damaged 

goods!

•  Ask  the  forwarder

  for  a 

written 

acknowledge-

ment of the damages.

•  Report the claim promp-

tly  by  phone  to  your 
dealer. 

  He  will  discuss 

with you how to act in this 
case.

•  If  the  transport  box  has 

been  damaged,  please 
use an additional covering 
box.    Do not forget to add 
the 

acknowledgement of 

the  damage  of  the  for-
warding company !

Summary of Contents for SteamTec Classic

Page 1: ...1 D IP x4 Made in Germany SteamTec Classic Druck Nr 29343783en 40 12 HD 7 GB Assembly and operating instruction...

Page 2: ...6 2 Final assembly 7 2 1 Dismantling the steam generator hood 7 2 2 Connecting to the water supply and drain 7 2 3 Steam connections 7 2 4 Connecting to the mains 7 Terminal diagram 8 2 5 Fitting the...

Page 3: ...3 GB 1000 300 Floor drain control room Connection for Steamfix Door Fresh air Cabin drain Plan Container for descaling li quid...

Page 4: ...r descaling Wiring cable feeds Terminal block X3 Steam pipe Fresh water supply pipe Pressure re lease valve Safety tempera ture limitation C o n t r o l PCB Steam generator Magnet val ve flush Drain f...

Page 5: ...L container for descaling liquid with level probe Owner s manual 1 Erecting the frame Complete the building according to the plans 1 1 Fresh water and dirty water The way in which the pipes for the f...

Page 6: ...eam pipe For all types of steam generator the steam pipe must always be either of copper or high quality stainless steel min 22 mm we recommend 35 mm in order to reduce the noise level and when it is...

Page 7: ...eam generator You can fix the steam exit either on the right hand side or below the steam generator Connect the Steamfix of the sauna heater to the pre installed 5 4 x 35 sleeve Important Notes The re...

Page 8: ...L N L N WM PE N N U V W WB Steamtec Classic Steuerger t control unit EMOTEC HCS 9003 EMOTEC HCS 9003 DB DL EMOTOUCH X3 400 V 3N AC 50 Hz 400 V 3N AC 50 Hz Saunaheater Powerunit Ventilator Cabin light...

Page 9: ...ing is started the steam generator must be disconnected from the mains By further questions and technical queries please contact your local EOS dealer 4 Operation The Steamtec Classic is controlled by...

Page 10: ...the flushing programme will come to an end The running time for the flushing programme is about 35 minutes The steam generator cannot be switched on during this time Check regularly if there is still...

Page 11: ...umber and model name with detailed description of the fault This guarantee covers defective parts and labour but not the defects caused by wear and tear In case of complaint please return the equipmen...

Page 12: ...ng articles or missing ac cessories He will discuss with you the individual case and try for immediate and customer friendly so lution For economic returns within Germany you will get an RMA number fr...

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