Entre Matic Ditec TOP603H Technical Manual Download Page 43

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IP2179EN - 2015-11-24

25. Troubleshooting

Problem

Possible cause

Solution

The courtesy light ﬂashes at regu-
lar intervals.

The door has detected an obstacle. Check the door moves smoothly,

and remove any obstacles.

The courtesy light ﬂashes 4 times.

The door has not acquired the

stroke.

Perform the learning procedure as
explained in chapter 15 or 21.

The safety devices are not working. Incorrect setting of the door or

safety device.

Perform a reset and repeat the
learning procedure (chapter 15 or
21).
If the problem persists, contact
Technical Service.

The automation doesn't work.

No supply voltage, or incorrect
voltage.
Faulty fuse.

Replace the fuse (see chapter 26 -
Maintenance).

Faulty automation.

The carriage release is not cor-
rectly coupled.
The toothed belt is not correctly
tensioned.
The door is blocked.

Check the release, belt or door
movement.

The automation doesn't open.

STOP command activated or faulty.
Alarm

Check the STOP command.
If the problem persists, contact
Technical Service.

The automation doesn't close.

Safety command activated or
faulty. Alarm

Check the safety devices.
If the problem persists, contact
Technical Service.

The automation closes the door
slowly (soft start) while the cour-
tesy light is ﬂashing.

The automation is performing the
self-learning procedure (see ch. 15
or 21).

Wait until the procedure is com-
pleted.
If the problem persists, contact
Technical Service.

The automation stops during its
stroke.

Make sure the door can move
smoothly, and check the safety de-
vice is working properly.

Perform a reset and repeat the
learning procedure (chapter 15 or
21).

The remote control doesn't work.

Flat batteries. LED not illuminated. Replace the batteries.

If the message of the function as-
signed to the transmission com-
mand is not visualised when the
remote control is enabled.

Memorise the remote control (see
ch. 16 or 22).

Poor reception.

Install an optional antenna.

The remote control doesn't always
work.

Radio level too weak.
Radio interference from other
transmission sources.

Check the radio level (see ch. 22 -
TOP903H only).

The opening command doesn't
work.

Faulty wall-mounting switch.

Check the wall-mounting switch
and the connection wire.

Summary of Contents for Ditec TOP603H

Page 1: ...Ditec TOP603H TOP903H Automation for sectional doors translation of the original instructions www ditecentrematic com IP2179EN Technical Manual ...

Page 2: ...allation 67 11 Assembling and fastening the arm 68 12 Installing the adapter for TOPSB tilting doors 70 13 Electrical connections TOP603H TOP603H 71 13 1 Wiring the accessories 72 13 2 Commands TOP603H 74 13 3 Outputs and accessories 74 14 Commands and indications 75 14 1 Deleting the memorised stroke values 75 14 2 Restoring the factory settings 75 15 Self learning of the stroke TOP603H 76 16 Mem...

Page 3: ... information for the correct functioning of the product 21 Self learning of the stroke TOP903H TOP903H 86 22 Memorising Deleting remote controls 87 23 Adjusting the parameters 88 24 Parameters 89 25 Troubleshooting TOP603H TOP903H 93 25 1 Alarms 94 26 Maintenance 95 Replacing the fuse 95 Replacing the courtesy light 95 Replacing the remote control battery 96 ...

Page 4: ...ty edges emergency stops etc must be installed taking into account the applicable laws and directives Good Working Methods installation premises system operating logic and the forces developed by the motorised door or gate The safety devices must protect against crushing cutting trapping and general danger areas of the motorised door or gate Display the signs required by law to identify hazardous ...

Page 5: ... age of 8 and by people with reduced physical sensorial or mental abilities or lack of experience or knowledge as long as they are properly supervised or have been instructed in the safe use of the device and the relative hazards Children must be supervised to make sure they do not play with the device nor play remain in the sphere of action of the motorised door or gate Keep remote controls and o...

Page 6: ...ovided by the municipal authorities Machinery Directive Pursuant to the Machinery Directive 2006 42 EC the installer who motorises a door or gate has the same obligations as the manufacturer of machinery and as such must prepare the technical data sheet which must contain the documents indicated in Annex V of the Machinery Directive The technical data sheet must be kept and placed at the disposal ...

Page 7: ...n is provided Harmonised European standards which have been applied EN 13849 1 EN 61000 6 2 EN 61000 6 4 EN 60204 1 EN 60335 1 Other standards or technical speciﬁcations which have been applied EN 60335 2 95 EN 60335 2 103 EN 55014 EC type examination or certiﬁcate issued by a notiﬁed or competent body for full address please contact Entrematic Group AB concerning the equipment The manufacturing p...

Page 8: ...ety conditions for each particular installation Ditec TOP603H Ditec TOP903H Power 230V 50 60 Hz 230V 50 60 Hz Power 140W 170W Thrust 600 N 1000 N Opening speed 210mm s 210mm s Closing speed 140mm s 140mm s Maximum door area 9 5 m 17 3 m Maximum door weight 116kg 210kg Service class 3 FREQUENT 3 FREQUENT Intermittence S2 5 min S3 25 S2 5 min S3 25 Ambient temperature 20 C 50 C 20 C 50 C Degree of p...

Page 9: ...imensions of door TOP603H Max door weight 116 kg 10 12 14 Weight of door per square metre kg m2 HMax TOP803T3 2450 mm HMax TOP803T4 3500 mm 1500 2000 2500 3000 3500 1800 2000 2200 2400 2600 2800 3000 3200 3400 3600 3800 4000 4200 4400 4600 4800 5000 5200 5400 5600 5800 6000 Door height H mm Door width W mm Maximum dimensions of door TOP903H Max door weight 210 kg 10 12 14 Weight of door per square...

Page 10: ...h Cortex and Tekno design 0 33 mm sheet Example 1 sectional door 3 5 metres wide and 2 3 m high weight 12 kg m2 TOP603H can be used with the 3 m TOP803T3 guide because it falls within the area en closed by the 12 kg m2 curve Example 2 sectional door 3 5 metres wide and 2 7 m high weight 12 kg m2 TOP603H can be used with the 4 m TOP803T4 guide because it falls within the area en closed by the 12 kg...

Page 11: ...61 IP2179EN 2015 11 24 4 Dimensions 208 364 131 40 3505 TOP603H 903H TOP803T3 4593 TOP603H 903H TOP803T4 3375 TOP603H 903H TOP803T3 4463 TOP603H 903H TOP803T4 ...

Page 12: ...external release with cord and lock Blocking device with cord 2000mm 5 GOL4 Remote control 6 XEL2 LAB4 LAB4S Photocells 7 Safety edge A Connect the power supply to a suitable earthed socket about 10 50cm from the pulling unit ﬁxing position A 7 RG58 2x1 5 mm 6 2 4 3 6 1 5 TOP905CAB2 TOP905CAB3 i The declared operating and performance features can only be guaranteed with the use of ENTREMATIC acces...

Page 13: ...63 IP2179EN 2015 11 24 6 Main components Ref Description 1 Pulling unit 2 Drive system 3 Ceiling ﬁxing system 4 Traction arm with retention bracket 4 3 2 1 ...

Page 14: ...64 IP2179EN 2015 11 24 7 Assembly guide 1 2 3 Assemble the drive unit as shown in the ﬁgures ...

Page 15: ...1 24 8 Tensioning the belt A B TOP803T3 4 6mm TOP803T4 6 9mm B X X 1 M8 A NO YES Tighten the locking nut until the belt is correctly tensioned X within the guide Adjust the dimension B according to the type of guide used ...

Page 16: ...66 IP2179EN 2015 11 24 9 Assembling the automation M6x10 M8X25 M8X25 M6x90 0 350 mm M6 TOP803T3 TOP803T4 x1 x2 Fit the pulling unit to the drive system The pulling unit can be rotated by 90 ...

Page 17: ...2179EN 2015 11 24 10 Mechanical installation A A 150 mm 8x70 8 4x24 100 mm A 150 mm A 150 mm A 150 mm 5 15 mm min 55 mm 45 45 Select and mark the point where the guide will be mounted on the wall and ceiling ...

Page 18: ...ly by hand The automation must only be installed in dry places With the pulling unit on the ground ﬁx the guide to the wall Raise the pulling unit and bend the brackets as necessary any excess parts can be removed then attach to the ceiling WARNING the pulling unit is heavy so be very careful when raising it 8x70 8 4x24 max 250 mm min 10 mm 8 4x24 M8 ...

Page 19: ...g the arm Click 1 2 1 2 3 Fix the retention bracket to the upper part of the door Unlock the automation by pulling the cord downwards until the lock release lever is triggered Bring the carriage near the closed door and ﬁx the arm as shown in ﬁgure 3 ...

Page 20: ...N 2015 11 24 12 Installing the adapter for TOPSB tilting doors In applications for tilting doors you must use the TOPSB adapter max 210 min 20 min 900 i For more information refer to the TOPSB installation manual ...

Page 21: ...alled in compliance with Standards EN 12453 EN 12445 and EN 12635 The safety devices must be working properly Garages without a second entrance must be equipped with an external emergency release device to be ordered separately If there is a pedestrian door incorporated into the garage door it must be equipped with a safety device that prevents it being activated when the garage door is open STOP ...

Page 22: ...ables follow the instructions below 13 1 Wiring the accessories 13 1 1 Pre wired cables Yellow Red Green Black 24V Yellow Red Green Black 24V 0V Yellow Black Yellow Black RX Red Green TX TOP905CAB2 TOP905CAB3 24V 24V 0V 0V TOP905CAB1 10 m STOP command TOP905CAB2 10 m OPEN command for powered accessories TOP905CAB2 10 m TOP905CAB3 13 m Connection of PHOTOCELLS TOP905CAB4 10 m OPEN contact for NON p...

Page 23: ... the following characteristics 4 wire telephone cable AWM20251 VW 1 60 C 150V 4x26AWG L 20 m max After crimping the RJ11 4P4C connector the cables must be connected as indicated below Stop command 24V Open command for powered accessories 24V 0V Connection of photo cells RX TX 24V 24V 0V 0V Open contact for non powered accessories ...

Page 24: ...fter the 3rd consecutive reversed movement the automatic closure is disabled if active and the courtesy light ﬂashes for about 10 min Output Value Accessories Description 24 V 0 3A for 2s 24 V 0 08A continuous Power supply to accessories The maximum continuous absorption refers to all the accessories installed Yellow wire 24V and black wire 0V with TOP905CAB2 LAMP 230 V 25W Flashing light with TOP...

Page 25: ...OSING the display visualises A B C If you press the 6 and 7 keys simultaneously for a few seconds the display ﬂashes the stroke values are deleted and the display visualises L 4 NB the remote controls are not deleted Remove the plug from the connector then press the 6 and 7 keys simultaneously for 12s The display ﬂashes ﬁrst slowly and then more quickly All the adjustments previously made are dele...

Page 26: ...sition The display ﬂashes L 1 The courtesy light ﬂashes once The automation automatically recloses as far as the closed position the display visualises C and the door re opens The lamp does not ﬂash 3 The self learning procedure is complete when the door is open and the courtesy light is ON NB in certain cases especially when the door moves very smoothly or the traction unit is not connected to th...

Page 27: ...1 Press the 7 and 5 buttons simultaneously for more than 6 seconds The display flashes first slowly and then more quickly All the remote controls are deleted PRG 17 Adjusting the parameters 1 Press the menu button 6 for more than 1 5 s The display goes to the adjustments menu or to the last parameter adjusted The 2 character menu name ﬂashes For example A 0 2 Select the required parameter using th...

Page 28: ...minimum thrust 9 maximum thrust NB after detecting an obstacle during a closing operation the door reverses its stroke for about 800mm Automatic closure is disabled if active and the courtesy light ﬂashes for about 10 min WARNING to ensure the closing thrust force values return within the limits established by Standard EN12453 you must set a value of 1 for parameter A6 This operation must be carri...

Page 29: ...h door fully closed 6 green light activated with door fully open 7 red light deactivated with door fully open 0 7 Closing edge protection with auxiliary card TOP905AC 0 disabled 1 optic edge FUTURE USE 0 1 Detection of stroke with little weight friction 0 door with little weight low friction 1 door with standard weight normal friction 0 1 Selection of automatic closure 0 disabled 1 10 sec 2 30 sec...

Page 30: ...ate 20 05 10 Help mode 0 control panel free menu items adjustable 1 control panel locked menu items not adjustable 2 data output auxiliary card FUTURE USE This setting is only possible if the EMERGENCY STOP connector 1 green and the photocell connector 2 yellow are disconnected 0 2 Operation count 6 digits are visualised twice in succession preceded by a dash Example 008000 indicates 8 000 strokes...

Page 31: ...incorporated into the garage door it must be closed and equipped with a safety device that prevents it being activated when the garage door is open This safety device must be connected to the EMERGENCY STOP input 1 2 3 16 15 17 10 24V 0V 24V 11 12 4 5 6 N Courtesy light DO NOT USE Step by step Antenna SIG GND L PE Power unit Electriclock Power supply Motor TOP905AC TOP905CAB1 TOP905CAB2 TOP905CAB3...

Page 32: ...ables follow the instructions below 19 1 Wiring the accessories 19 1 1 Pre wired cables Yellow Red Green Black 24V Yellow Red Green Black 24V 0V Yellow Black Yellow Black RX Red Green TX TOP905CAB2 TOP905CAB3 24V 24V 0V 0V TOP905CAB1 10 m STOP command TOP905CAB2 10 m OPEN command for powered accessories TOP905CAB2 10 m TOP905CAB3 13 m Connection of PHOTOCELLS TOP905CAB4 10 m OPEN contact for NON p...

Page 33: ... the following characteristics 4 wire telephone cable AWM20251 VW 1 60 C 150V 4x26AWG L 20 m max After crimping the RJ11 4P4C connector the cables must be connected as indicated below Stop command 24V Open command for powered accessories 24V 0V Connection of photo cells RX TX 24V 24V 0V 0V Open contact for non powered accessories ...

Page 34: ... REVERSAL SAFETY The opening of the safety contact triggers a reversal of the movement reopening during the closing operation and the ﬂashing of the courtesy light After the 3rd consecutive reversed movement the automatic closure is disabled if active and the courtesy light ﬂashes for about 10 min Output Value Accessories Description 24 V 0 3A for 2s 24 V 0 08A con tinuous Power supply to accessor...

Page 35: ... visualises A B C If you press the 6 and 7 keys simultaneously for a few seconds the display ﬂashes the stroke values are deleted and the display visualises L4 NB the remote controls are not deleted Remove the plug from the connector then press the 6 and 7 keys simultaneously for 12s The display ﬂashes ﬁrst slowly and then more quickly All the adjustments previously made are deleted and the factor...

Page 36: ...he display ﬂashes L1 The courtesy light ﬂashes once The automation automatically recloses as far as the closed position the display visualises C and the door re opens The lamp does not ﬂash 3 The self learning procedure is complete when the door is open and the courtesy light is ON NB in certain cases especially when the door moves very smoothly or the traction unit is not connected to the door th...

Page 37: ...ed parameter b4 the function activates an OPENING operation and the STOP of the other functions is not permanent 1 Press the PRG of a previously memorised GOL4 transmitter for 5 seconds within the range of the receiver until the LED lights up 2 Press any one of the CH keys of the new transmitter The new transmitter can memorise the same keys as the existing trans mitter NB be careful not to accide...

Page 38: ... selected parameter For example 000 4 Alter the value using the 7 and or 5 buttons The new value is automatically memorised 5 Press the 6 button for less than 1 5 s The display returns to the selected parameter To quit the adjustment mode press the 6 button for more than 1 5 s The adjustment mode is automatically quit after 15 s of inactivity NB while the adjustment mode is active the automation c...

Page 39: ...ng closing 000 minimum thrust 009 maximum thrust NB after detecting an obstacle during a closing operation the automation reverses its stroke for about 800mm Automatic closure is disabled if active and the courtesy light ﬂashes for about 10 min WARNING to ensure the closing thrust force values return within the limits established by Standard EN12453 you must set a value of 001 for parameter A6 Thi...

Page 40: ... fully closed 006 green light activated with door fully open 007 red light deactivated with door fully open 000 007 Closing edge protection with auxiliary card TOP905AC 000 disabled 001 optic edge FUTURE USE 002 edge 8k2 000 001 Detection of stroke with little weight friction 000 door with little weight low friction 001 door with standard weight normal friction 000 001 Selection of automatic closu...

Page 41: ...o 5 are visualised in sequence Example 8 000 operations 008000 012345 DO NOT USE Adjustment of automatic closing time after partial opening 000 disabled 001 5 secs 010 50 secs 011 1 min 040 30 min 000 040 Selection of partial opening distance 000 5 cm 100 500 cm 000 100 Adjustment of the courtesy light switch on time 000 0 sec 001 10 sec 060 600 sec 000 060 Adjustment of the automatic closing time...

Page 42: ...P CLOSE STOP 002 OPEN STOP OPEN STOP CLOSE STOP CLOSE STOP 003 OPEN CLOSE 000 003 Parking assistance only with photocells installed Once the door has opened and the car has passed through the courtesy light ﬂashes quickly 3 times when the photocells are disengaged to indicate that the door can be closed be cause the car is no longer in the passage opening NB you are advised to install internal pho...

Page 43: ...cal Service The automation doesn t close Safety command activated or faulty Alarm Check the safety devices If the problem persists contact Technical Service The automation closes the door slowly soft start while the cour tesy light is ﬂashing The automation is performing the self learning procedure see ch 15 or 21 Wait until the procedure is com pleted If the problem persists contact Technical Ser...

Page 44: ... ROM test 9 RAM test TOP603H error messages TOP903H error messages If an alarm occurs perform a RESET see chapter 14 1 or 20 1 NB if the same error occurs in two successive self diagnosis tests the control system will be disabled commands are rejected After about 1 minute the system performs another self diagnosis test If no errors are detected the control system is enabled again If the error pers...

Page 45: ...eplace the E14 40 W light bulb max 60W or equivalent WARNING handle with care since the light bulb may be very hot NB some energy saving bulbs may interfere with the radio signal Replace the diffuser on the pulling unit Restore the mains connection 1 2 3 4 5 S1 S2 Monthly maintenance tasks Check the emergency release is working properly Check the safety devices if installed are working properly Ch...

Page 46: ...you notice a sub stantial loss of range Dispose of used batteries in an environmentally friendly way i NB for spare parts see the spares price list i Only use original spare parts when repairing or replacing products The installer must supply all information concerning the automatic manual and emergency operation of the motorised door or gate and must provide the user with the operating instructio...

Page 47: ... this publication have been drawn up with the greatest care Entrematic Group AB can not be held responsible in any way for any damage caused by mistakes or omissions We reserve the right to make changes without prior notice Copying scanning or changing in any way is expressly forbidden unless authorised in writing by Entrematic Group AB ...

Page 48: ...Entrematic Group AB Lodjursgatan 10 SE 261 44 Landskrona Sweden www ditecentrematic com IP2179EN 2015 11 24 ...

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