background image

page 21

Service Menu

The HD tuner is an advanced media device with the ability of communicating through an RF network to maintain up-
dated firmware and control. The features outlined below are advanced functions designed for an integrated RF system. 
This menu area is used to set up parameters for servicing the tuner or performing service functions.  

1. 

Update Channel

 - This feature is used for setting a channel to perform firmware updates. Using the numeric 

keys on the remote, enter the channel that has been identified by your system administrator for firmware up-
dates.  Requires a re-updater, consult your sales representative.

2. 

Allow Update Searching

 - This YES / NO selection either allows or prohibits the display from searching for 

an update channel for firmware updates.  Having this selected as YES will allow updates when the Update Chan-
nel needs to be changed for some reason, and eliminates the need for setting up the update channel at installa-
tion.

3. 

Start Firmware Update

 - To manually initiate a firmware update, press the Right arrow button on the remote 

from this menu line.  By selecting this item, the tuner will immediately begin the firmware update process and 
reboot when complete.  

Note: During a firmware update, the Display MUST NOT be unplugged or turned off. Doing so while firmware is 
being downloaded and upgraded on the device could damage the unit and make it unusable.  If the firmware 
update was initiated by mistake, it will time out after 3 to 5 minutes. 

•  Start Firmware Update by USB - The HD2000RF can be updated using a USB stick and firmware provided 

by Enseo for the purpose of updating the device.  Please contact Enseo technical support for details 
related to the update of the HD2000RF.

Image 22 – Service Options Menu

Summary of Contents for Hd2000 RF

Page 1: ...page 1 ...

Page 2: ...l Options 6 8 Switch On Options Menu 10 9 On Screen Display Options 11 10 Control Options 13 11 Captioning Setup 14 12 V Chip Setup 15 13 Service Menu 18 14 User Menu 19 15 Operation 20 16 FAQ 21 17 Product Specification 22 18 FCC Statement License Acknowledgement 22 19 Enseo Limited Warranty Software Maintenance Agreement 23 20 Disclaimer Part Number 24 ...

Page 3: ...s the applica tion use of the HD2000RF to coax systems only This document outlines the installation set up and operation of the HD2000RF in a standard hospitality operation with a compatible LG Electronics display using either MPI or Serial control Supplied Accessoriestup Note on Compatible Displays The HD2000RF is designed for connection and integrated control with LG Electronics commercial displ...

Page 4: ... R audio is connected with a separate audio cable not supplied Installation Installing Cables 1 Remove AC power from LG TV and HD2000 RF 2 Install the HD2000 RF connecting the signal source to the HD2000 RF and the HDMI cable to the LG TV 3 Connect the TV control cable 220 0281 003 to the LG TV Do not connect the TV control cable to the HD2000 RF yet Select TV Type on the HD2000 RF 4 Apply power t...

Page 5: ... Select the appropriate type TV will display Please Wait Restarting and reboot Completing the Setup 9 While the HD2000 RF is rebooting connect the TV control cable to the HD2000 RF it should already be con nected to the TV When the TV has completed its reboot and gained control of the TV it will power down the TV From this point one can use either the Enseo or the LG remote to issue commands RF IN...

Page 6: ... the startup channel displayed on the TV 6 Using the Enseo remote enter the Service Menu and select the appropriate type for your TV None Auto PT2 or PT4 The HD2000 RF will reboot 7 While the HD2000 RF reboots connect the control cable if applicable Menus Configuration Supported Remote Controls The HD2000RF is designed to function with either the Enseo remote control that shipped with the device a...

Page 7: ... the HD2000RF the PPV Control data cable must be disconnected from the VOD system Manual Set Up Menu The HD2000RF is shipped with an Enseo remote control that includes a set up button for access to the set up menus Navigating Menus Most menus and submenus are navigated using the UP DOWN RIGHT LEFT arrows on the remote control To enter a menu press the RIGHT button To enter an item in a sub menu th...

Page 8: ... arrow button to enter the set ting and using UP or DOWN select either Air or Cable To save the setting press the LEFT arrow button Edit Channel List A submenu with functions to add delete and manage information regarding channels Clear Channel List Used to delete the stored channel list programming Auto Channel Install Used to scan and install channels Analog channels will be automatically entere...

Page 9: ...ed to be a channel that is in the channel ring Include in List This function allows a channel to be removed from the Channel Ring available channels without losing stored data Select Yes to include No to exclude Type Selection options include 1 Analog Analog NTSC Channels from 1 125 2 Digital Digital Channels Select Digital to remap the digital QAM or 8VSB channel to an analog channel number 3 A V...

Page 10: ...ay a blank screen until actually placed in the channel ring 2 Selection Method Digital streams may contain information that allow for the creation of virtual channels For example station WXYZ may transmit on channel 14 1 but include infor mation that describes the channel as 8 1 This is done in situations where name branding has occurred and the station still wants to be identified with its old al...

Page 11: ...system is supported This setting is used for Lodging Mode to allow remapping of a Digital Channel or AV Input to exist in a controlled hospitality system Select YES to have the settings for the channel specified maintain the mapped information Analog tune commands are the only tune commands that can be re mapped If your PPV provider does not use ana log tune commands they will need to implement th...

Page 12: ...other settings 1 Channel Allows for the configuration of a default channel None Allows PPV system to define startup channel Startup Channel Uses the information configured for Startup Channel on Edit Channel Submenu This may include an A V Input Note Pro Idiom encrypted channels are not supported as startup channels at this time Restore Returns the TV to the last channel tuned prior to turning off...

Page 13: ...is setting allows for a selectable period of time where the HD2000RF will ignore additional IR button presses during a power off process This feature is used when guests may have situa tions where extra IR presses are causing undesirable interaction 6 OFF ON Hold Off Timer This setting allows for a selectable period of time where the HD2000RF will ignore additional IR button presses during a power...

Page 14: ...ve a welcome message shown on the display Show Message Yes No Line 1 First line of text Line 2 Second line of text Note If show message is yes and there is nothing in line one or two the welcome message will display Acquiring Channel Use the Up and Down buttons to select characters Use the Right and Left buttons to move the cursor Control Options This setup section provides system level settings f...

Page 15: ...to the LG display 8 PPV Terminal Options This submenu provides options for specific hospitality configuration requirements including Terminal Controls Volume Default is YES for the lodging terminal device to control the volume In some specific installations this may need to be set to NO for the HD2000RF to control the volume adjustment independent of the lodging system Terminal Controls Sleep Defa...

Page 16: ...the previous user CC setting on power on using the default settings or select YES to allow the previous user setting to be used on the next power on 2 Captioning This setting allows three options for Closed Captioning at the default power on status ON Closed Captioning will be set to ON at power on ON WHEN MUTED This setting will have the HD2000RF display Closed Captioning content when the user Mu...

Page 17: ...Chip menu item to appear on the user menu Selecting NO will cause the V Chip settings to no be user accessible and they will not appear on the user menu 3 Reset Access Code This is an open setting to allow for the reset of the code In set up mode this code can be overwritten without knowing the previous code This is useful incase the previous user forgot the code The code will be reset to the defa...

Page 18: ...ted to Older Children V Violence TV G General Audience S Sexual Situations TV PG Parental Guidance Suggested L Language TV 14 Parents Strongly Cautioned D Suggestive Dialog TV MA Mutual Audience Only Use the arrow keys to highlight a box in the matrix and then use the 0 button on the remote is used to toggle between selections When finished move to the OK box and press 0 to save settings and exit ...

Page 19: ...nder 13 R Restricted No one under 17 without an adult NC 17 No children under 17 X Adult content Adults only Not Rated Some films are not rated and other content is beyond NC 17 and withdrawn before rating Use the arrow keys to highlight a box in the matrix and then use the 0 button on the remote is used to toggle between selections When finished move to the OK box and press 0 to save settings and...

Page 20: ...page 20 4 Change Access Code The V Chip Access Code can be set through the set up process using this function Image 21 V Chip Reset Function ...

Page 21: ...ates Having this selected as YES will allow updates when the Update Chan nel needs to be changed for some reason and eliminates the need for setting up the update channel at installa tion 3 Start Firmware Update To manually initiate a firmware update press the Right arrow button on the remote from this menu line By selecting this item the tuner will immediately begin the firmware update process an...

Page 22: ...functions are available through the user menus 1 Captioning This feature allows the selection of OFF ON and On When Muted Using the arrow buttons highlight the desired setting and then press the Left Arrow button to save and exit the field 2 Digital Captioning Mode This allows the user to select the format of the CC signal for digital channels 3 Analog Captioning Mode This allows the user to selec...

Page 23: ...is an advanced HDTV and NTSC TV tuner with features that support lodging systems and stand alone operation Lodging Mode The tuner will automatically function in a lodging mode when attached to a compatible PPV system The tuner will communicate with lodging system identify the system and the necessary communication protocols and immediately send commands to the display necessary to function with th...

Page 24: ...ms including LodgeNet Tested and Certified Compatible OnCommand Tested and Certified Compatible SeaChange Tested and Compatible Guest Tek NXTV KoolConnect nStreams More Most lodging system operate on a similar standard of protocol commands for operation If a PPV provider is not listed above it may be possible for the HD2000RF to work with this provider ...

Page 25: ...HS OSD Co ordinate Font Color Position RJ12 Connector SmartPort MTI MPI Serial protocol RJ12 Connector SmartPort MTI protocol ITEMS Dimensions Total Power Consumption Tuner Digital Analog Decryption RF Input Inputs Serial Port HDMI Digital Audio Analog Audio Outputs Control Ports Display PPV English Standard Product Safety EMC Environmental FCC Statement License Acknowledgement This device complie...

Page 26: ...ered by the same warranty This 12 month warranty does not apply to defects caused by abuse misuse negligence accident tampering modifica tion or other causes not related to defective materials or workmanship Enseo reserves the right to impose a reason able charge for the repair of products returned with defects resulting from any of the above causes and for returns where the product is found to be...

Page 27: ...urpose are disclaimed In no event shall Enseo be liable for any direct indirect incidental special exemplary or consequential damages including but not limited to procurement of substitute goods or services loss of use data or profits or business interruption however caused and on any theory of liability whether in contract strict liability or tort including negligence or otherwise arising in any ...

Reviews: